Richmond Motors, Inc

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212 Big Hill Ave
Richmond, KY 40475

Sales: (859) 623-8084

Today 9:00 AM - 6:00 PM
(Open Now)
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Aug 1, 2015
Kenton had this story about an international buyer trying to buy the same car I was interested in. The car I was looking at had been on his lot for 361 days (thanks car gurus for that information). It wouldn't be impossible for a sudden interest from multiple buyers but when I told him to go ahead and sell it to the other person, I received a call back a few hours later from a different sales person trying to sell me the car. People wonder how used car dealers get a bad name... Smh
3 of 3 people found this review helpful.
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Response from current dealership owner:
I would like to personally apologize if you had a bad experience with us recently.  There was obviously some miscommunication between our sales people; the one who contacted you last must not have known the situation and was merely following up on a lead without realizing what was going on.  I hope this experience does not keep you from possibly buying used cars from us or another used car dealer in the future.  We have been in business for over 30 years and do not make a habit of trying to deceive our customers and hope that you will give us another chance, or at least forgive the mistake!!

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