Richard Lucas Chevrolet

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GM Certified Internet Dealer, GM Certified Used Vehicles

1077 Hwy 1
Avenel, NJ 07001

Sales: (732) 634-0100

Service: (732) 694-3851

Today 9:00 AM - 6:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 26, 2014
Contcted me right away,still following up with u
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Response from current dealership owner:
Hopefully everything worked out for you. If you need anything feel free to give me a call.

Arthur Beyer
Internet Sales Manager
Jan 5, 2014
Called the night before , to make sure the car is not sold, next day morning I reached the dealership , driving 50 mikes,they say the car is sold. I don't buy the story some one test drive car in the night and bought it. Ask for the manager Rasheed , and he is " busy at a meeting". But he had time to call me all week before.
Is this review helpful? Yes | No
Response from current dealership owner:
Denny,

I am sorry for the communication breakdown between you and our dealership.

The mentioned employee no longer works here. We have a new management staff and we are not here to hide from customer concerns.

Wish you the best. Sorry once again.

Arthur Beyer
Internet Sales Manager
Mar 17, 2013
Exceptionally friendly, well mannered, and professional. I told them what vehicle I was interested in and they had someone bring it to the door so we could take a test drive. They answered all of our questions and then pointed out features of the vehicle. After the test drive, we said we wanted the vehicle. They took care of financing, registration and insurance. In less than 2 hours we were driving home in our "new" 2009 Chevrolet HHR.
Is this review helpful? Yes | No
Response from current dealership owner:
Tom,

Thank you so much for the feedback. I hope to work with you again in the future.

Please call us if you need anything.

Arthur Beyer
Internet Sales Manager
Jan 22, 2013
very propmt response.
Is this review helpful? Yes | No
Response from current dealership owner:
Angelo,

I hope everything worked out for you. If you need anything please feel free to call.

Arthur Beyer
Internet Sales Manager
Jan 19, 2013
They did everything for me what any buyer would expect from the dealer to my total satisfaction!
Is this review helpful? Yes | No
Response from current dealership owner:
Ernest,

Thank you for your kind words. We strive to be the best. If you need anything at all, give us a call.

Good luck with the vehicle.

Arthur Beyer
Internet Sales Manager
Dec 4, 2012
dealer sucks never responder and sell damaged goods, what good is low miles when car has damages
Is this review helpful? Yes | No
Response from current dealership owner:
Wayne,

I am very sorry you feel that way. We strive for perfection however we know are not perfect.

All of our vehicles to come with a vehicle background check and we always disclose vehicle damage.

Whenever you are back in the market please contact me and I will meet your expectations.

Take care.

Arthur Beyer
Internet Sales Manager
Nov 23, 2012
I had been working with this dealership for a couple of days on a 2010 tahoe. I was traveling over 500 miles and had to make arrangements to pick up the vehicle. Our local bank VP contacted the dealership to let them know that everything was ok on our end and we would be traveling their direction to pick up the vehicle. An hour before we left to pick up the vehicle, I rec'd a message from the salesman that the vehicle had sold. I am so heartbroken over this deal. We have been searching for a couple of months for a vehicle, and this one was the one I had been looking for. So disappointed in the dealership and their way of business. After speaking with the salesman's boss, he told me there was nothing that could be done. I cannot stress how upset I am with this dealership!!!!!!
Is this review helpful? Yes | No
Response from current dealership owner:
Casie,

I am very sorry for the disappointing service displayed to you. I do not want anyone leaving our dealership the way you did.

If there is ever a next time I will make sure to go above and beyond your expectations.

Arthur Beyer
Internet Sales Manager
Nov 12, 2012
was trying to help find me a car, but found one elsewhere
Is this review helpful? Yes | No

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