Richard Chevrolet Incorporated

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1405 Highland Ave
Cheshire, CT 06410

Sales: (203) 272-7241

Service: (203) 651-7428

Today 8:30am - 5:00pm
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2013 Cadillac Escalade Hybrid AWD Used Cars in Cheshire, CT 06410

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Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2013 Cadillac Escalade Hybrid AWD for sale - $34,969, 41,698 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Suspension Package, Bluetooth, Backup Camera, Remote Start
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2006 Chevrolet Silverado 2500HD LT3 4dr Crew Cab 4WD LB Used Cars in Cheshire, CT 06410

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Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2006 Chevrolet Silverado 2500HD LT3 4dr Crew Cab 4WD LB for sale - $12,500, 135,060 miles with Leather Seats, Suspension Package, Sunroof/Moonroof
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2009 Nissan Maxima S Used Cars in Cheshire, CT 06410

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2015 Cadillac SRX Performance AWD Used Cars in Cheshire, CT 06410

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Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Cadillac SRX Performance AWD for sale - $29,969, 25,062 miles with Bluetooth, Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start, Navigation System
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2009 Chevrolet Silverado 1500 LT1 Crew Cab 4WD Used Cars in Cheshire, CT 06410

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2013 Hyundai Sonata GLS Used Cars in Cheshire, CT 06410

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2014 GMC Terrain SLT1 AWD Used Cars in Cheshire, CT 06410

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Mileage: 40,506

Location: Cheshire, CT 06410

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: Automatic Color: White Description: Used 2014 GMC Terrain SLT1 AWD for sale - $18,769, 40,506 miles with Bluetooth, Leather Seats, Remote Start, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 7, 2017
dlabastie
They advertized a car online. 2017 5,000 miles. They are a "No haggle" dealer and so would not negotiate. They promised to replace a rubber valance, and a plastic battery cover, and 2 front tires. They did this. The sales person agreed that the "Standard reconditioning" would buff out the small scratches found in various places. No evidence of that working or being attempted. Auto armor purchased and applied over the scratches. I traveled 1.5 hours to look at the car and agree to pay the advertised price. I traveled 1.5 hours to do the paperwork and finalize the purchase. Since I needed a new out of state (MA) registration, The dealer offered to deliver the vehicle the next business day to my place of work near my residence. Pleasant, knowledgeable and professional staff.
1 of 1 people found this review helpful.
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Aug 5, 2017
Very happy with customer service. Immediately contacted me regarding vehicle. Liked it and purchased it.
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Jun 7, 2017
Great, dealer ship is very and straight foward. Although the car they had in stock was not the one for me they continued to work with me and not come off as pushy.
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May 5, 2017
GuruSK76
car was sold. If sold, remove it.
2 of 3 people found this review helpful.
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Mar 16, 2017
I spoke to a salesmen, they were helpful in answering my questions
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Mar 1, 2017
good
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Feb 2, 2017
These guys are great follow upping on products
2 of 2 people found this review helpful.
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Nov 1, 2016
Called me right away
1 of 1 people found this review helpful.
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Oct 30, 2016
Very rude. After having made a reasonable offer I was treated very rudely. That same young lady was very condescending and sarcastic as well.
6 of 6 people found this review helpful.
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Sep 9, 2016
Got right back to me but car was sold
1 of 1 people found this review helpful.
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Sep 8, 2016
Is a great dealer to buy a car they are good people that treatment is excellent
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Jul 23, 2016
Excellent service from sales to shop...will recommend to friends and family and come back again.
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May 25, 2016
Sent me an email but I would rather buy a VW from a VW dealer
1 of 3 people found this review helpful.
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May 10, 2016
Richards Chevrolet in Cheshire, Ct. is the best place to buy your next car or truck. I was treated just fine. The used GMC truck I'm buying has all the bells and whistles. Richards' price was unbelievable low, definitely fair and met my budget just fine. All the people have been great, they have really treated me with respect.
1 of 1 people found this review helpful.
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Apr 14, 2016
Steve was very friendly, and explained everything in depth to me. Answered all my questions.
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Apr 5, 2016
Dealer contacted me by email with a very clear explanation of their policy on that vehicle which they had on their wholesale program. I talked with a sales person and I am very satisfied with them.
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Apr 5, 2016
advertised a truck that was sold....long gone
3 of 3 people found this review helpful.
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Mar 20, 2016
Good
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Feb 23, 2016
Friendly
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Feb 21, 2016
very good thank you
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Feb 15, 2016
sales person was helpful, rest of dealershjp not so much did not buy a vehicle from them
3 of 3 people found this review helpful.
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Feb 7, 2016
Great dealership worked well with us and what we needed. However it was a 45 minute drive to get to them and when we got there for our scheduled appointment time the car was not there. We made another appointment to sign the papers for the car and the guy was very rude saying we were late for our 11:30 appointment when our appointment wasn't until 12! They also gave me a copy of the title form and when I went to DMV I couldn't do the application for title because it needed to be the original form ( not a copy) the DMV workers said a dealership should know better than that! Overall I am happy with the car but no the service!
2 of 2 people found this review helpful.
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Jan 21, 2016
Found car on cargurus website and sent a contact to test drive. Never received a response but went to dealership anyway. In person they were great! It was my birthday and they gave balloons and lollipops to my boys and had a kid section with toys and coloring books to occupy them while my husband and I switched off test driving the car. Smooth process great customer service detailed car and filled up the tank before I took it home! I liked that I wasn't bombarded with emails and phone calls before I was able to go there in person. :)
1 of 1 people found this review helpful.
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Jan 13, 2016
I did not purchase from them but i would consider them in the future. First rate operation. Very nice people there
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Nov 19, 2015
Sales person called. I did not make my appointment. The salesperson said he hopes they can be of service in the future.
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Oct 22, 2015
Dave and the folks at Richard Chevy are great. Nice truck, but I couldn't come up with more than $5K.
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Sep 21, 2015
ok not what I was looking for
0 of 1 people found this review helpful.
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Sep 6, 2015
Jenna777
Tried to sell me a car that leaked antifreeze that I could only test drive in the parking lot. It was rough, all scratched up and dented.
2 of 2 people found this review helpful.
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Aug 31, 2015
keithmartin
Richard Chevy, & Rick Vincent, Sales, are the best Dealership hands down I've ever dealt with. I've been to many, & Richard & Rick Vincent are not only a top dealer, But the #1 Dealer in CT.
0 of 1 people found this review helpful.
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Aug 24, 2015
They were very responsive and helpful. Service manager was great when we had to bring it back in. Detailing was a little sloppy.
3 of 3 people found this review helpful.
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Read 22 old reviews
May 2, 2015
Richard Chevy is a great, responsive dealership, with fantastic customer service and an impeccable reputation.
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Mar 30, 2015
They didn't get back to me with a lower finance rate until after I already had a loan from another lender. They didn't inform me about the warranty until the day we picked up the car even though I asked them to. Price was non negotiable as well.
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Mar 14, 2015
Nice place, won't negotiate though
1 of 1 people found this review helpful.
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Mar 12, 2015
When I went to look at the truck it had an issue with oil leaking from the rear main. They told me that they look into it and get back to me. They never called me.
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Mar 4, 2015
The person at the online dept was very nice and gave advice for future reference even though I did not buy the car I looked at
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Jan 5, 2015
Claudia very helpful still working with her highly recommend them
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Oct 19, 2014
Great sales and service team. Highly recommended them!
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Aug 13, 2014
Good
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Jul 4, 2014
They were very patient and extremely helpful.
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Mar 6, 2014
Purchased this car hassle free. This site was very helpful
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Feb 27, 2014
I encountered numerous problems with this vehicle. It had a "safery check list" as required but apparently the safety check was either not done or rather poorly done. The vehicle had defective front brakes,dry rotted rear tires and a defective battery which had a punch date of Sept 2003.This vehicle was released to me with these safety hazards. Further I was charged for a servive called VIN etching which was never done nor explained to me. Yet there was a 179.00 charge added to my bill. I have since rectified all these problems after many tedious hours of work and 2 trips to the dealership. This vehicle with the safety defects should never have been release for operation on Ct. roads. Further, these items were checked off as being fit for the road.
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Feb 12, 2014
Pros- Very professional staff and great selection. Received a fair deal on my trade. I was an out of state buyer and was over charged tax and reg fees. They promptly cut me a check for the difference. They also delivered my truck to me! Cons- finance guy never shopped for good interest rate. Very firm on prices.
Is this review helpful? Yes | No
Sep 3, 2013
They were going to give me $2k for my car that had a fair trade in value of $6k and a market value if $7500. So we went elsewhere, where we got a fair trade and bought the car we wanted.
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Aug 21, 2013
Responded quickly...hoped for additional alternatives, but very nice approach overall.
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Jul 13, 2013
Not helpful just responded with generic emails
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Jul 5, 2013
This dealership was great. I went in to look at a chevy avalanche and ended up buying a Chevy silverado from them! They have a great selection of used cars and they were great to deal with.
Is this review helpful? Yes | No
May 18, 2013
The sales manager was nasty when the sales guy tried to work on the price with us. They would not work with us on the price at all. Comment from the Sales manager was what the hell do these people want. Never will I ever buy a car here.
Is this review helpful? Yes | No

Response from Richard Chevrolet Incorporated:

At Richard Chevrolet, customer satisfaction is our number one priority. Therefore, we were disappointed to hear that the customer had a negative experience. Upon hearing about this customer's experience, we investigated the claims. Regarding the price, Richard Chevrolet sells used vehicles at a set market price. We have found that most customers like the one price and not having to negotiate. Unfortunately, this customer was not happy with the market price. We regret that they felt it was not a good deal. From the accounts that were given by the parties involved and witnesses working that even
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May 11, 2013
Made an appointment drove 45 minutes and the salesperson I made the appointment with had gone home for the day and the vehicle I went to see an employee had taken home for the weekend. They asked if I could come back the following week.
Is this review helpful? Yes | No

Response from Richard Chevrolet Incorporated:

We have searched our database and contacted our sales team to try to determine what transpired with this customer. With only a first name, we are unable to determine what happened with this customer. We hope that he contacts us so that we can discuss this matter further and, perhaps, improve our processes.
Jan 18, 2013
Great!
Is this review helpful? Yes | No
Dec 10, 2012
Salesperson did not know much about the Ford.He did give me the carfax for both ford escapes.
Is this review helpful? Yes | No
Mar 27, 2012
Great information and quick response to email.
Is this review helpful? Yes | No
Mar 22, 2012
While I have not concluded my deal, the courteous and prompt response is refreshing and I am more than sure I will be having a long relationship with Richard Chevrolet.
Is this review helpful? Yes | No

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