Reno Tahoe Auto Group

3355 Kietzke Ln
Reno, NV 89502

Sales: (775) 204-0072

Service: (877) 357-4641

Today 8:30 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/03/30/06/56/2012_chevrolet_tahoe-pic-5789228434198663787-152x114.jpeg

2012 Chevrolet Tahoe LT 4WD Used Cars in Reno, NV 89502

Good Deal
$2,339 BELOW
CarGurus IMV of $22,316

Price: $19,977

Mileage: 114,665

Location: Reno, NV 89502

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Ice Description: Used 2012 Chevrolet Tahoe LT 4WD for sale - $19,977, 114,665 miles with Premium Smooth Ride Suspension Package, Suspension Package, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/19/18/36/2015_jeep_grand_cherokee-pic-4559133620276835331-152x114.jpeg

2015 Jeep Grand Cherokee SRT 4WD Used Cars in Reno, NV 89502

Good Deal
$3,292 BELOW
CarGurus IMV of $49,209

Price: $45,917

Mileage: 37,143

Location: Reno, NV 89502

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Granite Crystal Description: Used 2015 Jeep Grand Cherokee SRT 4WD for sale - $45,917, 37,143 miles with Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/17/18/22/2012_ford_f-150-pic-8361592302733747306-152x114.jpeg

2012 Ford F-150 Used Cars in Reno, NV 89502

Good Deal
$3,122 BELOW
CarGurus IMV of $33,000

Price: $29,878

Mileage: 82,016

Location: Reno, NV 89502

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2012 Ford F-150 for sale - $29,878, 82,016 miles
https://static.cargurus.com/images/forsale/2018/01/31/18/38/2014_honda_cr-v-pic-3156027787510714720-152x114.jpeg

2014 Honda CR-V EX-L w/ Nav AWD Used Cars in Reno, NV 89502

Good Deal
$1,615 BELOW
CarGurus IMV of $21,592

Price: $19,977

Mileage: 33,822

Location: Reno, NV 89502

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal Black Pearl Description: Used 2014 Honda CR-V EX-L w/ Nav AWD for sale - $19,977, 33,822 miles
https://static.cargurus.com/images/forsale/2018/06/14/06/37/2015_jeep_cherokee-pic-739276197888025832-152x114.jpeg

2015 Jeep Cherokee Latitude 4WD Used Cars in Reno, NV 89502

Good Deal
$879 BELOW
CarGurus IMV of $17,744

Price: $16,865

Mileage: 49,854

Location: Reno, NV 89502

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2015 Jeep Cherokee Latitude 4WD for sale - $16,865, 49,854 miles with Quick Order Package
https://static.cargurus.com/images/forsale/2018/02/14/20/53/2011_toyota_fj_cruiser-pic-3868481241899454296-152x114.jpeg

2011 Toyota FJ Cruiser 4WD Used Cars in Reno, NV 89502

Good Deal
$1,947 BELOW
CarGurus IMV of $27,938

Price: $25,991

Mileage: 54,775

Location: Reno, NV 89502

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Fresco Description: Used 2011 Toyota FJ Cruiser 4WD for sale - $25,991, 54,775 miles
https://static.cargurus.com/images/forsale/2018/07/12/18/35/2014_ford_f-150-pic-1494071894197694045-152x114.jpeg

2014 Ford F-150 Used Cars in Reno, NV 89502

Good Deal
$2,446 BELOW
CarGurus IMV of $31,423

Price: $28,977

Mileage: 23,064

Location: Reno, NV 89502

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2014 Ford F-150 for sale - $28,977, 23,064 miles
https://static.cargurus.com/images/forsale/2018/01/05/10/27/2016_gmc_sierra_1500-pic-4306334804088666656-152x114.jpeg

2016 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Reno, NV 89502

Good Deal
$1,767 BELOW
CarGurus IMV of $38,744

Price: $36,977

Mileage: 56,621

Location: Reno, NV 89502

Average time on market: 51 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2016 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $36,977, 56,621 miles with Leather Seats, Suspension Package, Preferred Package
https://static.cargurus.com/images/forsale/2018/02/28/05/28/2017_gmc_terrain-pic-4923098004518661319-152x114.jpeg

2017 GMC Terrain SLT1 AWD Used Cars in Reno, NV 89502

Good Deal
$1,173 BELOW
CarGurus IMV of $25,150

Price: $23,977

Mileage: 20,445

Location: Reno, NV 89502

Average time on market: 84 days Certified Pre-Owned: No Transmission: Automatic Color: Graphite Gray Description: Used 2017 GMC Terrain SLT1 AWD for sale - $23,977, 20,445 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/07/06/20/51/2014_ford_mustang-pic-4218691586384741340-152x114.jpeg

2014 Ford Mustang V6 Premium Convertible Used Cars in Reno, NV 89502

Good Deal
$877 BELOW
CarGurus IMV of $18,109

Price: $17,232

Mileage: 34,479

Location: Reno, NV 89502

Average time on market: 31 days Certified Pre-Owned: No Transmission: Manual Color: Race Red Description: Used 2014 Ford Mustang V6 Premium Convertible for sale - $17,232, 34,479 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/13/20/37/2014_audi_q5-pic-8358711360574049488-152x114.jpeg

2014 Audi Q5 3.0 TDI quattro Prestige AWD Used Cars in Reno, NV 89502

Fair Deal
$1,414 BELOW
CarGurus IMV of $37,381

Price: $35,967

Mileage: 28,572

Location: Reno, NV 89502

Certified Pre-Owned: No Transmission: Automatic Color: Scuba Blue Metallic Description: Used 2014 Audi Q5 3.0 TDI quattro Prestige AWD for sale - $35,967, 28,572 miles with LE Package, Leather Seats, Sunroof/Moonroof, Alloy Wheels, Bluetooth, Backup Camera, Comfort Package
https://static.cargurus.com/images/forsale/2017/10/03/06/30/2013_ford_f-150-pic-8542325432116562266-152x114.jpeg

2013 Ford F-150 FX4 SuperCrew 4WD Used Cars in Reno, NV 89502

Fair Deal
$1,113 BELOW
CarGurus IMV of $32,090

Price: $30,977

Mileage: 43,576

Location: Reno, NV 89502

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2013 Ford F-150 FX4 SuperCrew 4WD for sale - $30,977, 43,576 miles with Leather Seats, Sunroof/Moonroof, Power Package, Alloy Wheels, Bluetooth, Backup Camera, Heat Package, Off Road Package
https://static.cargurus.com/images/forsale/2018/02/03/19/49/2017_buick_envision-pic-7913476125083241210-152x114.jpeg

2017 Buick Envision Premium I AWD Used Cars in Reno, NV 89502

Fair Deal
$1,261 BELOW
CarGurus IMV of $34,238

Price: $32,977

Mileage: 4,010

Location: Reno, NV 89502

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Ebony Twilight Description: Used 2017 Buick Envision Premium I AWD for sale - $32,977, 4,010 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Cargo Package, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2018/03/30/07/55/2015_chevrolet_impala-pic-2521573200975772218-152x114.jpeg

2015 Chevrolet Impala LS Fleet FWD Used Cars in Reno, NV 89502

Fair Deal
$634 BELOW
CarGurus IMV of $16,611

Price: $15,977

Mileage: 37,402

Location: Reno, NV 89502

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Chevrolet Impala LS Fleet FWD for sale - $15,977, 37,402 miles
https://static.cargurus.com/images/forsale/2018/03/24/13/43/2015_chevrolet_equinox-pic-2971806201222915453-152x114.jpeg

2015 Chevrolet Equinox 2LT AWD Used Cars in Reno, NV 89502

Fair Deal
$444 BELOW
CarGurus IMV of $17,421

Price: $16,977

Mileage: 67,630

Location: Reno, NV 89502

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Chevrolet Equinox 2LT AWD for sale - $16,977, 67,630 miles with 2lt Package, Sunroof/Moonroof, Power Package, Alloy Wheels, Bluetooth, Backup Camera, Cargo Package, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 7, 2018
MiniMom53
Quick replies, polite check ins, but no pressure when they didn't have what I was looking for.
May 10, 2018
Good customer service.
Apr 18, 2018
Responds quickly
Feb 24, 2018
This is a great place to buy a car. They treat you right no pressure or stress. Friendly and make you feel comfortable from the moment you arrive. Great prices. Great cars. Great service. What more could you want? I am super satisfied.
2 people found this review helpful.
Feb 7, 2018
Guru5NXG3
The dealer called me and I was in a meeting and asked them to call me back. They did but I was already working with another dealer. No problem at, all just timing.
1 people found this review helpful.
Jan 2, 2018
Love my car so far
Nov 13, 2017
I'm really torn about how to review Reno Tahoe Auto Group. On the one hand, everyone we dealt with (from the girl who responded to my online inquiry to the sales team to the finance guy) was very responsive, very friendly, very attentive, very accommodating. The facility is nice, and they have their own service department and do safety checks and maintenance onsite. They do a lot to increase confidence when buying a previously owned vehicle, and I appreciated that, as a customer. Ultimately we did end up buying the car we came in to see, but I left feeling really disappointed with the overall experience. We did our research and made a full cash offer that was in line with both KBB and NADA guide valuations. The car is very basic, no upgrades or special features, and has higher than average mileage - but it’s clean and in good shape and what we were looking for, so we made a fair offer and were willing to work out a deal, even considering all the extra fees and taxes that come with purchasing a vehicle from a dealership. Their asking price was several thousand above even the highest valuations. Although we were repeatedly told that they would "work with us on the numbers", when it came time to buy, that turned out not to be the case. They went through great lengths to explain “supply and demand”, all that they had “invested” into the vehicle, how they were really not making any profit on the car at the price they were offering (which I don't believe, despite the all the numbers they walked us through), and basically why they really couldn't negotiate on price, despite their initial offerings. A large portion of their rationale of their valuation, to me, felt akin to me asking for them to deduct the costs of my travel expenses for gas, accommodations, meals, etc from the final purchase price. I understand that there are costs associated with their side of the transaction, and, for the most part, businesses want to recoup those costs by passing them on to the customer – I get it. But, to an extent, those are also the costs of doing business. And I, in no way, believe that they lose money on their transactions. If they purchase a vehicle at an auction for a price that is above its actual value, that’s bad business on their end – suffice it say, after much go-round, I ultimately felt like they were taking advantage of us. We debated back and forth, asked lots of questions, examined the vehicle again, looked at their “numbers”, met with their service department, talked with multiple team members – and decided, even though we weren’t thrilled with the price, we liked the car and we would accept their deal. As we proceeded, they told us that we would have the option to pay taxes when we registered the vehicle back at home, thus lowering our "out the door" price. We agreed to that, wrote the check, and while waiting for paperwork, they came back and said actually, we couldn't do that, we'd have to write another check or cancel the deal. Now, we had traveled several hundred miles to come make this purchase, and everyone we worked with had asked us about that - and every person we dealt with had told us that they frequently have buyers come from out of town - so I feel like that's a piece of information that they should have been clear on, and again, not made offers they couldn't stand by. Because, of course, that added over $1000 additional dollars to our "out the door" price. And, at that point, I was actually to the point of tears. I just felt really trampled by them. Maybe that's just the car-buying process, or maybe that's just what happens when you buy through a used car dealership. Ultimately, we needed to leave with a car, we liked the one we had seen at RTAG - so we made the decision to proceed with the purchase. I know we could have walked away and looked for other options, but in the end, we did make a choice to do business here. While I am happy with the car that we purchased, I would not return to them for another vehicle, nor am I likely to refer friends or family to them in the future.
16 people found this review helpful.
Response from current dealership:
Hi Sarah,
I'm Lucy Olguin the VP of Reno Tahoe Auto Group. First let me say thank you for taking the time to write a review.
I would like to make you aware that I was directly involved with your transaction, as your sales consultant Chris asked for clarification on your question regarding sales tax.

Unfortunately, there are only few instances in the State of Nevada, that allow for any consumer to be "tax exempt" for which you did not qualify. Furthermore, I personally called a contact person at the DMV to be 100% sure that we could not accommodate your request, which is when I
 More ...
Jun 13, 2017
very nice and helpful
1 people found this review helpful.
May 31, 2017
Ely108
They called to leave message about my inquiry. I did not pursue this car and they did not call back to bother me again.
3 people found this review helpful.
Feb 9, 2017
The dealer backed out at the last minute and said the car would be sold at auction.
11 people found this review helpful.
Nov 29, 2016
Very nice woman responded with price, but I have not been able to make it to the dealer to see the truck yet.
4 people found this review helpful.
Sep 5, 2016
They called and said the car was available and the caller was very nice and helpful.
4 people found this review helpful.
Read 8 old reviews
Apr 4, 2016
The price was too much, however they did contact me.
8 people found this review helpful.
Feb 6, 2016
I had a great buying experience at this dealership. They're customer service is outstanding, I never felt any pressure & they explained everything in detail to me. I bought from them because I felt they are honest and sincere. Will definitely recommend to friends and family.
3 people found this review helpful.
Dec 27, 2015
person didnt know a thing on the auto I was interested. Tried to act like he did but knew nothing about it
5 people found this review helpful.
Nov 30, 2015
To pushy and will tell you why you want to hear to sell
9 people found this review helpful.
Nov 19, 2015
no price on the vehicle. I was forced to inquire and wasn't interested at the asking price. Of course this started a cycle of them contracting me which I had to bluntly stop.
11 people found this review helpful.
Mar 7, 2015
They were cordial, efficient and courteous. Felt I got a good deal. I'm a Happy young lady. I got the car I've wanted since they were first made.
3 people found this review helpful.
Jul 20, 2014
Made contact with this business, made a deal on a vehicle, hands were shook, check was written, title was signed (for a trade in); 15 minutes later, they wanted additional money because they "made a mistake".
6 people found this review helpful.
Apr 24, 2014
Great staff very helpful had the truck I was looking for and they took care of me
1 people found this review helpful.

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