Reno Buick GMC Cadillac

900 Kietzke Ln
Reno, NV 89502

Sales: (775) 583-4690

Service: (775) 636-9298

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2014 GMC Sierra 3500HD Used Cars in Reno, NV 89502

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2015 Subaru Legacy 2.5i Limited Used Cars in Reno, NV 89502

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Mileage: 47,541

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Average time on market: 43 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Beige Description: Used 2013 Jaguar XF 2.0T for sale - $18,888, 47,541 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 14, 2017
Super helpful and easy to work with.
Is this review helpful? Yes | No

Response from Reno Buick GMC Cadillac:

Thank you for the great review, Brandi. We are thrilled to know that you had a great experience.
Nov 7, 2017
Great people wanting to please.
Is this review helpful? Yes | No
Oct 9, 2017
Great service, no need to buy a car from another dealer
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 23, 2017
GuruDQBVR
Took several contact attempts to contact me, and then to answer my question. The last salesman was helpful.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 14, 2017
Dealer responded immediately. Looked at truck in the morning and signed paperwork on my lunch hour. Picked up truck on my way home. Felt I got a good deal but took a beating on my trade, my fault not thiers. Truck had locking gas cap and no key so I didn't get to far the first weekend. Called them on Monday and they bought me a new cap and filled the tank. Everyone I dealt with was pleasant.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 7, 2017
Good dealer,didn't have what I was looking for.
0 of 1 people found this review helpful.
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Apr 19, 2017
Good
1 of 1 people found this review helpful.
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Feb 3, 2017
It was ok. I got the deal I wanted but management and staff were not on the same page. Staff would make and offer and management would override once the deal was "done". I noticed on my loan papers that there were extra charges and the interest rate was not what was agreed upon. I accepted it and refinanced right after. It was a little concerning that the loan docs did not match what was agreed upon. At that point I was too tired to keep fighting.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 1, 2017
I scheduled an apt to see a vehicle with Reno Buick. They actually called me at 9 in the morning to confirm I would be there at 10. After I showed up, I waited more than 15 minutes for the salesman and when he did show up, he told me the car had been sold the night before. It would have been great if he could have told me that before I took the time to take off work and show up for the apt for the car that was already sold. I later received an email from the salesman, but he called me by someone else's name -- so it sure didn't seem like a lot of effort was put in to the value of me as a customer or my time.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 30, 2017
bmetz16
Representative was very knowledgeable and very transparent. Much better than my usual dealership experience. Thanks Bryan!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 18, 2017
I loved the vehicle. It was a decent deal but we didn't even get far enough along in the negotiation. I just was primarily looking not ready to buy for a month or two. The salesman offered to set up financing that would have no payments until then , so very helpful. If it is still there in 2 months I would go back. Hopefully they would be more willing to bargain at that point.
2 of 2 people found this review helpful.
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Jan 15, 2017
dealer told me to wait till the following monday for car to get processed, and i got an email that it was sold.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 13, 2017
I did my research, and arrived on the lot knowing the value of the car and what I was willing to pay. The salesman was very young but knew the features of the car. After i proved that there were other cars of that make and model in the area cheaper, they were willing to drop the price a bit, but I as it was the color I wanted, I was willing to pay even though it wasn't the best priced car. My only disappointment was that there was a noticable clip in the windsheld that they agreed to replace. After several attempts to get the deanship to call me back I realized it was not going to happen. The overall experience was fine, but if I ever work with the dealership again, I would get everything they promised in WRITING.
3 of 3 people found this review helpful.
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Dec 9, 2016
They gave us a very prompt response to our inquiry, and we ended up purchasing our vehicle through them. We had nothing but excellent service and a great experience with them.
2 of 2 people found this review helpful.
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Oct 27, 2016
I received an original email, but failed to get any further information. I received one call (at a bad time for me) talked for awhile, but had to end it asking them to please call me back. After several chats, emails, and calls I could not get a response. I even dug up the general managers email and complained two days ago and did not receive a response from him either!!!
7 of 7 people found this review helpful.
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Oct 25, 2016
Timely email response.
1 of 1 people found this review helpful.
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Oct 2, 2016
Responded fasr
Is this review helpful? Yes | No
Oct 1, 2016
They took to long to respond, and when they did it was to tell me that it sold. All I asked was to see photos.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Sep 24, 2016
Truck had a recall so they couldn't sell it
Is this review helpful? Yes | No
Sep 21, 2016
Transaction was quick and easy with staff. They got exactly what we wanted and all options. Special thanks to Bret in finance, Jeff in sales and the girls Allison and Donna for coordinating everything. There were a few more that helped with everything including delivery, Thank you all. Great staff, super friendly & helpful. I will be returning to this dealer for future purchases because of the people. Thanks again for a beautiful truck and deal.
2 of 2 people found this review helpful.
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Sep 20, 2016
Never responded to email chatted with dealer online couldn't answer simple questions they were asking for name a phone number to contact me but not answer my question waste of time type dealer negative stars given
2 of 2 people found this review helpful.
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Aug 27, 2016
Very quick response. Very professional.
Is this review helpful? Yes | No
Aug 12, 2016
tikiana
Good communications
Is this review helpful? Yes | No
Jul 21, 2016
Fantastic experience. I went in knowing what I wanted and got it. No hassles. No long drawn out process. Very friendly and very easy to deal with. Would recommend highly.
Is this review helpful? Yes | No
Jul 16, 2016
flasor
Dealer gave me a good shopping experience, but we could not reach a conclusion.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 9 old reviews
Apr 25, 2015
Responded a week after and car was sold.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 8, 2014
Dealer took a few days before responding also had to call to get some info about the vehicle. So I received an email after that.
Is this review helpful? Yes | No
Nov 29, 2013
dealer responded to my inquiry promptly
Is this review helpful? Yes | No
Sep 3, 2013
Thanks for checking the oil. EMPTY
Is this review helpful? Yes | No
Aug 23, 2013
The salesman was very nice. But that's all the good I have to say about Winkel GMC. They sold the car from under us as we were sitting doing paperwork and making the deal to someone else. What an awful experience. This is EXACTLY why car dealerships have the reputation they do. The sales manager was arrogant, and made no attempt to help us further. What a joke.
Is this review helpful? Yes | No
Jul 20, 2013
great service.
Is this review helpful? Yes | No
Feb 21, 2013
Dealers son allowed vehicle I was interested in to be taken by a friend for extensive- turned out to be overnite- drive. Baqh Humbug
Is this review helpful? Yes | No
Sep 30, 2012
I paid cash and they didnt give me the tittle until a week later. But the rest was excellent.
Is this review helpful? Yes | No
Mar 20, 2012
Sold but did'nt want to tell me
Is this review helpful? Yes | No

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Reno Buick GMC
900 Kietzke Ln Reno, NV 89502
Reno Cadillac
900 Kietzke Ln Reno, NV 89502

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