Reliable Toyota

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Express Lube, New Owner Events, Toyota Certified Collision Center, Rent A
Car, Parts Center, Toyota Certified Used Vehicles, Toyota Tire Center

3521 E Sunshine St
Springfield, MO 65809

Sales: (855) 479-4668

Service: (877) 754-6955

Today 7:30am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 8, 2014
Salesman was great! He did an awesome job explaining the vehicle and it's options. Management was pushy! They were willing to do anything to make a sale, but listen to what I was looking for. The manager became visibly upset when I wasn't willing to buy a vehivle the day I was there. He couldn't seem to understand I was just wanting a test drive and that I had other vehicles in mind that I wanted to drive as well.
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Feb 8, 2014
It was a very nice experience
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Jan 9, 2014
Great sales rep. Bought vehicle. Request sales Rep. James Cox.
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Dec 13, 2013
Easy to manipulate around the site ... enjoyed.
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Oct 25, 2013
Very good experience dealing with their salesmen
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Mar 4, 2012
disgusted
2/28/12 I recently lost ALL respect for the Toyota/BMW/Lexus dealership in Springfield, MO! I was interested in purchasing an SUV from them and made an offer and they told me they could not take it!!! The manager told me they were at their bottom dollar as far as the SUV was concerned and I requested he call me if they decided to lower the price. A few DAYS after this conversation they posted this same SUV on craigslist, lowered the price of the vehicle, and it immediately sold! SERIOUSLY TOYOTA???? The difference between the price tag on the SUV itself on the lot and the price they lowered it down to on the craigslist ad was $2,500!!! The offer I had just made them for the SUV was just a LITTLE less than what they ended up marking the vehicle down to! The person that purchased it most likely did not even pay the asking craigslist price! The worst part is the fact that the car I currently drive and wanted to trade in is a Toyota that this same dealership previously sold me several years ago!! They were aware of this. The salesperson I had been working with CALLED ME to set up a time for me to go to the dealership for my trade in to be appraised and when I drove all the way over there they wouldn't even do it! He called me when I was almost there and told me he was busy and that he had set me up to meet with a different salesperson. The second salesperson told me he had no idea I was coming but that they were not going to appraise my car unless I was for sure going to purchase a vehicle from them!!!! Good way to keep life long customers Toyota!!! I looked at this SUV on their lot multiple times within a two week period of time and the salesperson I was working with did not show up multiple times when we were scheduled to meet to discuss the SUV. My dad has purchased multiple new Lexus's from their dealership in the past...but he was with me during one of the no shows. My dad does NOT like wasting his time because he is all business...so I wish them luck on getting him to purchase a new Lexus from them again! LOL!!! My dad said he was not waiting around on them and we left and went to a different dealership. So in the process they have now also lost respect from another individual who keeps 3 brand new vehicles at all times and upgrades every year. My dad told me today that I'm crazy if I buy from them again after what they just did to me!!! The last thing I would like to say is that if you do buy from them DON'T GET THEIR EXTENDED WARRANTY ITS A JOKE-I WASTED THOUSANDS ON IT! The seat belts in my current vehicle were stuck down in my seat which was a huge safety risk for my kids. They were going to charge me to get them out and I still had a warranty at that time! A small independent shop did it for me for FREE because they wanted my kids to be safe. So sad...but so true! YOU TOTALLY SUCK TOYOTA!!!!
2 of 3 people found this review helpful.
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