RKB Luxury Motors Inc.

9108 Clarkcrest Street
Houston, TX 77063

Sales: (281) 903-5464

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 10, 2017
Fine, they let me know that the car was still available.
Is this review helpful? Yes | No
Nov 10, 2017
Great response time
Is this review helpful? Yes | No
Oct 28, 2017
GuruZVD1K
Owner was very honest. The car was not a fit.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 20, 2017
GuruDWJ5X
Very kind and eager to help!
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 12, 2017
Dealer reaponded quick and gave me an immediate discount
4 of 4 people found this review helpful.
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Aug 7, 2017
Great!
0 of 1 people found this review helpful.
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Jul 25, 2017
Guru98NQF
Great experience! The price was right & it was easy with Mo at the office. He's a straight forward person no grey areas in the transaction. I highly recommend this dealership!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 21, 2017
Emailed dealer and informed him that i was military stationed out of state but looking to buy a car for my son who lives there. I asked him for a total price with everything included being that I already had a pre approved check. He gave me a price a little higher then my budget but we decided to take it anyways. We sent him the difference via pay pal and had my brother meet him to finalize the purchase. The dealer then tried changed the price when he contacted my bank to cash the check and asked for a additional amount outside of what we agreed on. He told me it was a misunderstanding that he thought it was for a different car even though I have the email with the listing attached that he replied to. I simply asked that he refunded my money that was sent to him and he said ok he will do it. I waited and didn't receive it, then contacted him again asking and he said tomorrow, waited but nothing. I eventually had to contact pay pal and put in a dispute in order to receive my money back. This is a very hard process for me being that im not there and havent seen my family in awhile and people like him make it even more difficult. Overall he is not someone I would recommend anyone do business with.
19 of 19 people found this review helpful.
Is this helpful? Yes | No
Jul 5, 2017
Dealer was very attentive to my needs, had a wonderful car buying experience. Dealer was honest and upfront about financing and sale of vehicle. As Carguru labeled the vehicle - we got a GREAT DEAL!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 29, 2017
Guru9X9ZY
Nice dealer. Good vehicle.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 7, 2017
AffinityGroup
Answered all my questions with transparency and was very helpful in decision making.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 28, 2017
Wasn't what I expected, the guy didn't seem to want to help much. Not advertised well either, the Beatle was missing a door handle on driver side. And was somewhat rude about asking if we wanted it to buy it or not.
16 of 18 people found this review helpful.
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Apr 12, 2017
Very prompt reply
4 of 7 people found this review helpful.
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Mar 29, 2017
the dealership contacted me immediately
4 of 4 people found this review helpful.
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Mar 24, 2017
Was overall a very good experience. Fair prices, very good vehicles, The communication on the phone could have been a little better, but overall I was very satisfied.
6 of 6 people found this review helpful.
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Mar 15, 2017
XJR_8131
it was ok no exceptional service provided just average not sure if they really wanted the business
8 of 8 people found this review helpful.
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Mar 8, 2017
Viper_5732
Outstanding vehicles on their lot. Purchased one, salesperson Joanne and owner Mo could not have been nicer or more helpful with purchase process.
6 of 7 people found this review helpful.
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Dec 11, 2016
Tried their best to help. So close to buying here. Clean premium vehicles with low miles. Moustafa was a cool guy. I'd give this place a shot for sure.
9 of 9 people found this review helpful.
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Nov 9, 2016
Still in contact with,responded quickly and I hope to do business with them soon!
8 of 10 people found this review helpful.
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Oct 27, 2016
Excellent
7 of 11 people found this review helpful.
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Sep 28, 2016
Very nice place, didn't get the Sienna, but did get something off their lot.
7 of 10 people found this review helpful.
Is this helpful? Yes | No
Jul 27, 2016
Dealer answered all my questions about the vehicle
2 of 4 people found this review helpful.
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Jul 6, 2016
We had a very good experience with this dealer. His employee, Raul, was extremely helpful. He answered all of our questions and made the purchase of the vehicle a pleasant experience.
7 of 8 people found this review helpful.
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Jul 4, 2016
Awesome
5 of 7 people found this review helpful.
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Jun 14, 2016
Joe was pleasant, not over barring and pressure free. That's how car buying should be!
5 of 6 people found this review helpful.
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Mar 24, 2016
Didn't really want to help, says it was a waste of time because our credit wouldn't even be considered. The SUV we inquired about had to have a boost to start, after it started it had a loud noise coming from it. I Will not even consider going back.
12 of 13 people found this review helpful.
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Response from RKB Luxury Motors Inc.:

Unfortunately we couldn't help the customer with financing based on the bank's decision.
Our vehicles start without any issues, but she wasn't pleasant with the bank's decision.
Mar 9, 2016
ilindafay
Great
4 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from RKB Luxury Motors Inc.:

We appreciate your business, please come back and see us.
Feb 29, 2016
very good communication.
4 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from RKB Luxury Motors Inc.:

Customers like you make us want to work harder to keep our customers satisfied.
Thank you and hope we will see you again.
Feb 25, 2016
good service!
3 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from RKB Luxury Motors Inc.:

One of our goals is to keep our customers happy. Your transaction was one of the easiest and smoothest ones.  Enjoy your new ride!
Feb 5, 2016
Fast response excellent customer service
3 of 4 people found this review helpful.
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Jan 28, 2016
Responded quickly very courtesy and very organized . Very nice Dealership.
1 of 3 people found this review helpful.
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Jan 28, 2016
Great
2 of 4 people found this review helpful.
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Jan 22, 2016
Good
2 of 4 people found this review helpful.
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Jan 2, 2016
A1 service that I recommend to anyone looking good for a good deal on a car.
3 of 4 people found this review helpful.
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Dec 31, 2015
RKB Luxury Motors has to be the BEST KEPT secret in luxury car dealers! They have amazing sales, customer service and a line of exceptional automobiles. I rate them hands down 5 STAR!!
3 of 8 people found this review helpful.
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Dec 19, 2015
Thank you RKB Luxury Motors! We love our BMW and are very satisfied with our purchase! RKB made the transaction very easy and quick! We had great customer device and we very nice people. All the vehicles on the lot were super nice and clean look just like new! They take really good care of the cars, when we got there we noticed they were kept in a big garage which was great to know! We definately are planning to come back in the future!!! Thank you again to Mr. Mostafa for great service!!
3 of 4 people found this review helpful.
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Dec 17, 2015
Transaction went smooth, very helpful with financing.
1 of 2 people found this review helpful.
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Read 21 old reviews
Oct 29, 2015
I purchased a vehicle from "Mo" at RKB Luxury Motors last month. From beginning to end, Mo showed me great customer service with a professional, friendly attitude. He never pressured me into the sale, and welcomed my pre- purchase mechanic to check out the car we were were looking at-- without hesitation before we bought it. The car got a "B" that equaled "above average" in the mechanics report. I got a fair deal at market price for the vehicle I purchased. And we absolutely love the car. Mo sent my plates to me in a timely manner, and when I told him I needed a extra remote for the car he sent it to me right away. I can honestly say that I have never had such a pleasant stress free experience when buying a car before, and I told Mo that when I left! I plan on purchasing my next car with him-- and Mo was very happy to tell me he would help me find the car I want with 'no problem." If your'e looking for someone who has quality used cars in excellent condition, that you can trust to give you a fair deal? I highly recommend RKB LUXURY MOTORS, INC. Thanks again, Mo! -Linda Y.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Oct 22, 2015
I really wanted the XC90R but have not taken action. This is the next closest car I would buy.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2015
Bought this vehicle! Awesome experience!
1 of 2 people found this review helpful.
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Sep 8, 2015
Great response. Best experience I have had with a dealer. I bought the car last week and I love it! Easy transaction. Even put two front new tires on and had the oil changed and the car was sparkly clean. I am very picky and hard to please!
2 of 3 people found this review helpful.
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Sep 6, 2015
Everyone was very nice
2 of 3 people found this review helpful.
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Jun 20, 2015
Very nice person. Excellent customer service I contacted them late at night and he emailed me right back and answered all my questions
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 8, 2015
Fast response
1 of 2 people found this review helpful.
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Mar 31, 2015
They just didn't deal with the company I was financing through.
0 of 2 people found this review helpful.
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Feb 25, 2015
The guys here are brilliant went the extra mile to help me get the car I wanted. Five star treatment. Thank you so much one happy driver. I'll be back for a car for my wife in the near future.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 8, 2015
This group was very easy to deal with. Straightforward, honest, and helpful. I bought the car from out of state. They provided all the necessary/requested information very promptly and even picked me up at the airport. When I raised questions about common problems about this particular model, they took the time to take the vehicle to a shop that specializes in Rovers to have it looked at, some problems were discovered, and repaired with no cost to me. I would not hesitate to purchase another vehicle from them again.
1 of 2 people found this review helpful.
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Dec 31, 2014
Very nice folks to work with. Clean vehicles with relative low mileage for the year model. Yes I will recommend to all my friends to look into their next car buying experience.
1 of 2 people found this review helpful.
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Oct 25, 2014
Fair in his dealings and good quality vehicles. Bought the one I saw and traveled a four hour drive each way to do business
1 of 1 people found this review helpful.
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Sep 13, 2014
Great buying experience. Minor issues resolved quickly. This dealer stocks high end, quality cars and cares about their reputation.
1 of 1 people found this review helpful.
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Dec 5, 2013
sukerman
Danny was polite and kind. Very pleasant to work with!
1 of 1 people found this review helpful.
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Mar 14, 2013
They got best price in town
1 of 1 people found this review helpful.
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Mar 6, 2013
they called after one i was already left town but it was nice that they responded bck !!
1 of 1 people found this review helpful.
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Feb 9, 2013
small mom and pop place with excellent pricing for the money. Allowed me to take vehicle by myself to two jag dealers to have the vehicle looked at and never raised a eyebrow. All of MR dannys cars are clean low mileage and priced way below retail. Danny the owner in that regard is VERY firm on pricing. And also Jaguar North Houston did a 35 point inspection and could not find any thing wrong with the vehicle. And I got my hard plates in 4 days after buying. Small place but big customer care.
1 of 1 people found this review helpful.
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Jan 7, 2013
Very professional. They treated me and my wife with respect and courtesy. We purchased the car we found thru Car Gurus and it matched our expectations.
1 of 1 people found this review helpful.
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Sep 21, 2012
The Best Deal Of The Year
1 of 1 people found this review helpful.
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Jun 27, 2012
Never called back!
0 of 1 people found this review helpful.
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Mar 20, 2012
Fantastic Dealer and I will continue to contact RKB in the future!!!
1 of 1 people found this review helpful.
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