Queen Auto Sales

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7405 E Colfax Ave, Denver, CO 80220 - Map & Directions

Sales: (720) 275-0623

Today 9:00am - 6:00pm
(Open Now)
show business hours
Oct 9, 2016
tkdiaz
I had originally given a good review recently. However, after going to Queen Auto Sales #2 and also dealing with Queen Auto Sales #1 again on the phone, I now rate my overall experience as poor. After driving down from Boulder last weekend, we were told that a white Vibe with even lower mileage was available on Monday. After a few days back and forth on the phone, in which no one answered "Queen Auto Sales" but simply "hello, " I the car came in on a Wednesday. We drove there and no one was at the shop. We made the best of it and shopped at the Dollar Tree across the street while waiting. We didn't wait too long and the manager arrived with the vehicle and called me back. However, we drove it and something wasn't right with it. From the get-go, I was encouraged to drive a silver Vibe instead. It had higher mileage and the later model literally wasn't a good fit for me, so we nixed that. I asked for a Carfax and was told none was available, which I found odd since they have "Carfax" right at the top of their website pages. I decided instead that the blue Vibe we'd seen at location #1 was a better fit. We called to make an offer and request certain minor repairs to the body and asked for a Carfax and was told none was available. Then told it would be $25. We were also told the car came down $400 in price every couple of weeks. We were prepared to make an offer for $500 less and fix the headlight ourselves ($100+). They wouldn't budge. Because the car drove so well, we did a Carfax ourselves and discovered it was in a collision and had been declared a total loss, and instead of dicker any further or make yet another drive to Denver from Boulder, we opted for another vehicle closer to home. Here's what would have earned our business: Be honest about the history of the car. Supply a Carfax free of charge. Ask how you can earn my business. Put the car up on a jack (they do repairs there) and allow us to see and inspect the undercarriage. Because it's been in an accident and had an external dent, it is considered in fair condition only and the price should reflect that, at about $3000-4000 max. The car has been sitting there a long time, and I suspect at least some of the above are the reasons why. Wish we could have done business with them but we found them not forthcoming and not willing to be fair with customers.
1 of 1 people found this review helpful.
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Aug 21, 2016
We looked at a car. The staff was helpful and friendly. We decided not to buy the car and there was no pressure.
1 of 1 people found this review helpful.
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Mar 29, 2016
Would have bought this car but could not understand what salesman was talking about. Spoke very poor English!
0 of 2 people found this review helpful.
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Mar 15, 2016
The staff was super friendly. However they weren't exactly honest with the condition of the car. It had been hit in the rear quarter panel, and they only divulged this after I noticed the work. There was also an exhaust leak that they didn't want to acknowledge. Friendly but trying to make a buck.
1 of 1 people found this review helpful.
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Old Dealer Reviews

Jul 10, 2014
Hung up on twice then when I did make contact the car had been sold already few weeks before...why still on internet???
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Feb 19, 2014
CJones2009
So many cars on a very riny lot, the cars were all very dirty and not once were we approached by any of the 5 people working there. They stood around talking to each other... Not one word of english
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Feb 11, 2014
Great service
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Feb 10, 2014
Thanks
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Aug 13, 2012
crap car, would not even start
Is this review helpful? Yes | No

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