Public Motors So Cal

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2114 E. 1st Street
Santa Ana, CA 92705

Sales: (800) 603-1989

Today 9:00 AM - 9:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 10, 2015
Very good
1 people found this review helpful.
Oct 17, 2015
I found some cars when call the answer is always that is driving off the lot right now. I could be wrong but this feels like bate to sale other cars in the lot.
Oct 11, 2015
Not interested in cash deals for less than $1000 over the price listed on the Internet. On the phone, they have all cars listed on the Internet, 30 minutes later when ya show up, "we just sold that." Shady and NOT clean! Buyers beware!
Sep 23, 2015
Aug 5, 2015
they contacted me right away, no pressure
Jul 7, 2015
If there would be an option for no stars, I would use that. I feel this place just lures people in with false cars advertised that are truly not available when you arrive. I called to be sure the car I wanted to see would be there, I was told yes. However, when I arrived after 1 hour 45 minute drive. It was nowhere to be found, nor was the second choice I was interested in. It is my belief that they put teaser cars on the website, with great miles and price, just to get you in to their office/lot, so they can try to sell you whatever car they have at the time.
Jul 4, 2015
Very upset not with the salesman is the way they run business went to buy a specific car they call me saying my car was available for me to go and do a text drive OK I drove 45 minutes we'll they didn't have my car they try to sale me another car I am very upset just waist my time
Jun 18, 2015
Fantastic car and friendly financing staff. Overall great experience!
May 23, 2015
Prompt. Wasn't what I was looking for sadly.
Response from current dealership:
Hello Hector,

We'd like to find out how we can better serve you.  Could you provide name and email address so we can contact you, or contact us at gm@publicmotors.com.

Thank you.

Customer Service Manager
May 4, 2015
Quick response, and very helpful!
Apr 17, 2015
Very pleased going for test drive.
Mar 10, 2015
tonymac75
Very knowledgeable and friendly salespeople.
Jan 7, 2015
Excellent
Feb 5, 2014
Great way to find a good deal
Jan 19, 2014
Nov 17, 2013
The dealer was extremely unhelpful once I had decided to buy the car and made an initial advance payment. It was impossible to speak to anyone at the given numbers of dealership and always an answering machine would come in line, whatever the extension number. Would not recommend to anyone interested in buying a vehicle
Response from current dealership:
Improvements have been made in response time. Let us know how we can help you today.

Thanks.

Service management
Nov 16, 2013
Before I went to this dealer I checked my credit score, so when I told him my score he auto matic doped my score by fifty points. That was a bad singe for me, and the car had some parts of the intere falling apart this is why I did not buy this car I looked shady to many different prices.
Oct 28, 2013
Car posted several days after being sold
Aug 31, 2013
Excellent
Aug 1, 2013
They advertise car for sale - that's just the opening auction price- which you must offer your maximum price to try to win. Telephone sales girl couldn't even explain the process accurately.
Jul 25, 2013
They are an auction house for the most part. They say that you can buy a car without bidding in an auction situation, but it will be way over the price that is shown on the internet. The cars they had on the internet weren't even on the lot yet, so there was no way to physically go see the car. I almost drove 40 miles to go look, and at the last minute thought to call to make sure that the car was still there. Imagine my surprise to find out that the car hadn't even been delivered yet! They sort of encourage you to bid on the cars not only sight unseen, but "as is" with out them even making sure that there is nothing wrong with the vehicle. The people were nice, but the situation is dangerous - you might get a lemon, or worse, you might buy a non-existent car!
Jul 17, 2013
Jul 14, 2013
very professional and courteous, good group to work with, good service dept, got income and loan approved in 5 minutes
Jun 29, 2013
I came there and find out the car that they have posted on the list.After few bargain I can not buy the car because it did not fit my budged.The saleman Danny was professional and courtesy.
May 14, 2013
They responded in a timely manner. I was just looking for a 4wd or the car would have worked nice.
Apr 25, 2013
Quick response.... Would definitely do business with these guys
Mar 25, 2013
After driving from San Fernando Valley, the car was gone. I was told that the SUV was still available before I left my home.
Feb 20, 2013
Deler wasn't helpful. Just walked out but didn't show any cars. Didn't have the one I was looking for although its still on the website. Drive & wasted my time even going there.
Feb 3, 2013
Was informed that I qualified. Drove an hour there and was informed that I didnt qualify.
Jan 29, 2013
good service , good prices
Dec 15, 2012
Photos did not match car description, so I did not pursue it. Their loss.
Dec 13, 2012
zachb
did not have car I wanted to look at
Nov 14, 2012
Easy no stress, fair deal.
Nov 12, 2012
this is auction this one is not a deeler, if the people dont undertand is hard to buy
Oct 28, 2012
Not interested in auction cars
Oct 20, 2012
MrRector
You might get a good deal but contacting them over the phone for sales is nearly impossible.
Oct 9, 2012
This is not a dealer, but an incredibly odd silent auction house. They didn't have the car I was interested in, but tried to get me to come down and "bid" on another car, and couldn't tell me what other cars were on the lot. Now they keep calling me every couple days, even though I keep telling them I'm not interested.
Oct 7, 2012
contact me by mail
Sep 16, 2012
total bait and switch. the car i was sold months ago ( or so they say) and nothing else on the lot was even comparable to its quality. disappointing
Sep 13, 2012
Very poor service, sloppy email service, poor salesman etiquette, not pleased. Would not buy car from them based on the interactions with multiple employees. All people were at least somewhat polite, but was not pleased with the way things were ran.
Sep 10, 2012
Deceptive tactics, and look up their name on the Better Business Bureau website, a big fat F!
Sep 9, 2012
They luer you in with an auction proce they never intend on honoring. Waste of gas, they over charge by more than double the kelley blue book price and then add fees on top of that. Huge scam, don't go for it!
Aug 24, 2012
Most employees were extremely rude...and some cars were overpriced. For instance, Nissan Atima with a 99,000 miles was priced at $16,000.
Aug 19, 2012
Seems shady - some sort of auction - but every person I spoke with explained the auction rules differently.
Aug 4, 2012
bate and switch
Aug 1, 2012
waste of time promised to meet our terms but failed to do so. we did find a dealer that worked with us and within our terms.
Jul 5, 2012
didn't have the cars advertised and repeatedly called claiming they did even after I had visited and found out first hand they didn't have the cars they falsely represented they had. One sales person even called about 5 minutes after I left the dealer asking me to come in and see a car I had just confirmed they did not even have. TOTAL WASTE OF TIME!!! (only gave 1 star as the system would allow a zero rating)
Jul 5, 2012
They never come back with the appropriate response to my emails. always same canned response regardless what I ask. many ups and extras in addition to selling price. Bait and switch tactics. Cabrio was listed for 3900 then mysteriously went up to 5900
Jun 1, 2012
I was lold by 2 different sales reps the vehicle was bad and needed mechanical work. They tried and tried to sell other higher priced vehicles/
May 26, 2012
perrincess
BEWARE! STAY AWAY! MISLEADING! ! Drove 75 miles to see a mazda cx9 listed as black w black leather interior..good condition..even called to confirm the details first.. after driving one hour & a half to see the car, it was beige interior, with interiorstaining throughout & the paint was peeling...we told the sales man the car did not match the description...he said he will have them change the listing..and serously ran away...we were left to find our own way out...giving them 1 star because 0 stars is not an option
May 20, 2012
Bad phone service experience
Apr 24, 2012
They all very nice people,it's the most important for me and they help me with smile and very proffecional good job!!
Apr 13, 2012
I refuse to purchase a vehicle from Public Motors Orange County...today or in the future... It look like a fly-by-nite operation with sales people who are ready to prey on people with very little understanding of buying a vehicle. I had no need to know how the salesperson make their money off the sale, nor how the vehicle was acquired (by way of pay day load) default. The process if a joke... Try and make an offer that the higher than the starting bid, but high enough that the bank would accept, which is closer to the retail price. They will not accept a cash offer at the starting bid price....and if the bank accept your offer but the you change your mind due to selecting a dif. vehicle or wanting to cancel the process, prior to signing papers it is still constitutes a sale, and you will pay a 25% reject fee. I am very glad i walked away.... So i would say to everyone PLEASE run to a REAL dealership for your next purchase....
Apr 2, 2012
never contacted me
Mar 17, 2012
The choices were great, but I was disappointed w the lack of financing possibilities. The salesman held my drivers license hostage, not cool.
Dec 31, 2011
very dishonest and shady sales tactics. Verified twice that the car was in their lot before I would go there, and that there were no incurring charges other than the sale price, drove from LA to OC, and car was not there they said they gave it to a customer as a "rental', and that there are seperate charges for their service and a percentage of the sale price which added up to over $1000 more. Sales manager was unwilling to be held accoutable for wasting my time, and tried to sell me something I was not interested in.

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