Progressive Chevrolet Co

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GM Certified Internet Dealer

8000 Hills And Dales Rd
Massillon, OH 44646

Sales: (800) 585-1361

Service: (800) 585-1791

Today 12:00 PM - 4:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 1, 2018
Great sales experts. Very involved and helpful.
Response from current dealership:
Thank you for the great review. We're pleased everything went well for you.
Progressive Chevrolet Team
Dec 13, 2017
Nate Walker
Nov 24, 2017
nice truck want to buy it. but dealer refuses to give you numbers without comming to dealership. I live to far to drive on a mabye. so they lost a sale
Nov 6, 2017
Showed me a different more expensive car then the one I requested to see after driving over an hour to get there. Seemed busy and reminded us they close at 4, we had a scheduled appt at 2:45 that we were on time for. He was polite enough but not sure if we will purchase from there
Oct 1, 2017
this dealer keeps calling and calling and calling what a turn off, called at 9am to set a appointment at 11am and make sure the car was there and with in 20 min they called back to confirm i was coming at 11am really was that needed i just got off the phone with them, then 20 min later another call to confirm my appointment and to tell me i had a to be there 1 hour before or after to get a gift card, by that time i was turned off and did not go and they keep calling and leaving messages for a week now !!!! dont give them your phone number unless you want to be annoyed !!!!
1 people found this review helpful.
Sep 25, 2017
They were amazing! Great customer service, great salesman, and the lady that works in the Finance department is awesome! She did everything she could to get us the deal we wanted!
Sep 10, 2017
We saw the car on Cargurus and contacted the dealership about the availability. They still had it and we set up an appointment as we were driving from about 2 hours away. We got there and were seated right away and they started the information process on our trade in. We then took the car for a test drive and we saw a couple of different vehicles just to make sure this was the one for us. All in all, it took us less than 30 minutes to choose this vehicle and start the paperwork for the purchase. We are very pleased with the experience and the courtesy of the staff at the dealership.
1 people found this review helpful.
Sep 7, 2017
I called they answered all of my questions.. I was very pleased...
Sep 6, 2017
Daniel Walsh
Was told truck was very nice drove a hour just to find out it was smashed on the passenger side doors to the bed
Aug 28, 2017
The car advertised wasn't available after they told me it was.
Aug 24, 2017
They have responded with numerous emails trying to help find me what I am looking for.
Aug 4, 2017
The staff was amazing.
Jul 25, 2017
A sales specialist contacted me very promptly and responed to all my questions. A sales manager also contacted me to make sure all was well.
Jun 21, 2017
My sales guys was the nicest person he answered all of my questions and he didn't pressure me into anything. I would refer anyone to go and buy a car from progressive Chevrolet
1 people found this review helpful.
May 19, 2017
They didn't have the truck I primarily went there for, they sold it early afternoon. I did however get a better truck with less miles at an awesome price. Gene the salesman did a phenomenal job in making sure that I received a better truck at the same price. I already recommended this dealership to some buddies of mine and to family members and will recommend this dealership in the future to whoever, great job guys. Keep up the good work.
1 people found this review helpful.
May 9, 2017
Made a appointment and 5 hours before the scheduled appointment they called me and said they sold the car. Jerks
2 people found this review helpful.
May 8, 2017
Great website to find a vehicle or truck I'll be back again
1 people found this review helpful.
Apr 8, 2017
They email quickly and try to answer the questions the best they can.Prices are fair. but seems every one is "firm" on their prices.
1 people found this review helpful.
Mar 28, 2017
I found and bought vehicle from used lot.
2 people found this review helpful.
Mar 24, 2017
Very friendly, will tell my friends about them.
2 people found this review helpful.
Mar 11, 2017
Great customer service. Just couldn't make a deal in the price point we were wanting.
3 people found this review helpful.
Mar 5, 2017
Email and called for price of truck, they told me I would have to drive the truck before they could give me a price. After exchanging 2 calls 6 emails giving me every reason in the book for not giving me a price I finally gave up and will never by another vehicle there again.
5 people found this review helpful.
Jan 23, 2017
The vehicle ended up not being what we are looking for but the staff was very friendly and helpful while we were test-driving other vehicles. Overall good experience.
1 people found this review helpful.
Jan 14, 2017
Very quick to respond also followed up and was very pleasant
1 people found this review helpful.
Jan 4, 2017
I would highly recommend to stay clear of Progressive Chevy. I called to arrange a appointment and to verify that this camaro was still in stock and available . I was told that indeed it was so the appointment was set for about 2 hrs do to my 1.5 hr drive time to reach dealership. I was 5 minutes from dealership and received a call from sales that car was no longer avail due to being sold to North Carolina cust. !!!! How poor to run a dealership in this manner ? They chose to hedge there bet that in case 1 cust didn't take it they had me making the trip , and at my expense of a wasted vacation day . Highly unethical practice. Either the other cust already had appointment which I'm sure he did coming from out of state but if he didn't than he should of been advised of pending appointment cust is on way and waited for outcome or they should of advised me that they had a app that for that car and would call after that was complete. But to totally disregard the value of my time and to make a 1.5 hr drive at my expense is just very Poor cust relations. I hope any one looking for a long distance sale treads lightly before making the trip out to Progressive Chevy.
13 people found this review helpful.
Nov 18, 2016
Great pricing and great people.
1 people found this review helpful.
Nov 5, 2016
They let me drive 1.5 hrs to get there and then told me the vehicle sold. I had been there 1 month prior looking for a different car they appraised my car at 8500 this time they said it had depreciated in a month to 6500. Very unethical.
11 people found this review helpful.
Oct 3, 2016
dealer did a great job, but it just wasn`t the right truck for me !!!
1 people found this review helpful.
Sep 23, 2016
Good communication
1 people found this review helpful.
Sep 20, 2016
The experience was nice. It was a pleasure working with Craig and Wally. These fellas worked with me to get me into a quality vehicle.
1 people found this review helpful.
Aug 30, 2016
More than one sales person will respond. Expect 5-10 calls a day during work hours- if you put the call into voicemail because you cannot talk, expect them to call right back. Wayyyyy too aggressive
6 people found this review helpful.
Jul 22, 2016
We drove 4 hours to view 2 cars here. 1 car was already sold after being told the vehicle was there. The other car was junk after being told it was a GREAT vehicle. We were expecting to buy it and there was no way we would ever buy anything from them. They were unprofessional and rude. They acted like they couldn't hear the obvious noise the vehicle made and tried to sell it to us without having their service department even look at the vehicle. I would not recommend buying from this dealer!
12 people found this review helpful.
Jul 17, 2016
Said it was 4wd and it wasn't drove over a half an hour to see it. They won't discuss anything over the phone! Wasted my time shop elsewhere.
8 people found this review helpful.
Jun 29, 2016
Called me, and told me about some of the damage on vehicle.
1 people found this review helpful.
Read 35 old reviews
May 30, 2016
Told me car was sold. Tried to switch me to something else.
3 people found this review helpful.
May 12, 2016
They would not hold truck for me to drive 4hours to see if it would suit me.
4 people found this review helpful.
May 8, 2016
They were great
1 people found this review helpful.
Apr 8, 2016
Helpful and supportive.
1 people found this review helpful.
Apr 4, 2016
1 people found this review helpful.
Apr 2, 2016
1 people found this review helpful.
Mar 16, 2016
Very prompt in getting back with me. Did their best to find the vehicle I wanted.
1 people found this review helpful.
Dec 30, 2015
My question on price, was never answered. But I did receive an invitation to come to the dealer to test drive.
2 people found this review helpful.
Nov 21, 2015
salesman nice. Didn't go and look at tahoe; it wasn't what I was looking at.
Jun 1, 2015
We talked to them told them what we were working with. Told them our credit scores and they said it was completely fine that they could do it for us......we drove the 2 hours to go there and got a dealer that wasnt the greatest just to be told that there was nothing they could do without a BIG down payment. We told them before we traveled all the way there that we didn't have one!!!
3 people found this review helpful.
May 12, 2015
I went to this dealership in hopes to look at this car and when I arrived the salesman informed me that the car was sold 30 mins ago and proceeded to show me things that I didn't want to see and out of my budget. I was very disappointed in this dealership and the Cruze I was looking at is still being advertised which is even more frustrating and misleading.
6 people found this review helpful.
Apr 13, 2015
3 times I have went to this place to see an advertised car only to find that they do not have it. The last time I was blatantly lied too about it being told that someone is writing a deal on it in the next building. The car was no where to be found and I waited in the lot for an hour. Never again will I even read their ads as all they do is waste your time trying to sell you something else. Bait n switch masters of the auto world.
2 people found this review helpful.
Apr 6, 2015
good response
Apr 4, 2015
Very rude sales rep. Tried to sell me something I didnt want. Ran numerous credit applications without my permission. Frauds! Do not do business there
2 people found this review helpful.
Jan 4, 2015
good response, but advertise what they didnt have.
Nov 19, 2014
Salesman did follow up we had already found a different vehicle.
Sep 12, 2014
Aug 23, 2014
Had the car that was listed, salesperson was really nice to deal with, test drove 4 cars day of purchase
Aug 1, 2014
These guys are awesome- easily the best car buying experience I've had, I felt like they were on our side!
Jul 17, 2014
Tried to force one vehicle with mechanical problems on me. Wasn't even the vehicle I was there to see. Would not even show me the vehicle of my choice. Told them we didn't want that vehicle but said that was the only thing they could do. They bugged us for two weeks after being told we were not interested still trying to force a clunker on us
Jun 29, 2014
Pushy , didn't want to give what my trade was worth , wanted to much for a wrecked car
May 28, 2014
Although I did not buy from them, they kept me informed and did not push. The car I was interested in was sold the night before I was to make a 2 hour drive to the dealer and they called and let me know. Great communications!!!!!!
May 7, 2014
fast response
Apr 25, 2014
Apr 25, 2014
Came to see a car and the car wasn't ready. But showed me a more expensive version of the car... After driving 2 hours early Saturday that left a bad taste in my mouth. Especially after doing everything on line and over the phone. They were helping some people but just not me.
Feb 26, 2014
Nov 8, 2013
BEWARE. The old bait and switch dealer. I,m a older adult and this place looked to be run by a lot of very young men. They tried to cover up the fact they don,t have the truck they advertise. Wanted to sell me something else. Days later I looked and same truck is still in your add. The owner of this business should fire there manager and hire a honest replacement. They are out there. I or the rest of my family will never shop at this dealer again. I bought a truck from another dealer.
Aug 5, 2013
Dealers called and notified me very quick and was very polite and told me what was involved. I appreciate their response.
Feb 17, 2013
dealer called me... I asked only for email contact
Oct 2, 2012
very easy to deal with, called back very quickly
May 31, 2012
They were not willing to assist the way other dealerships were.
1 people found this review helpful.
May 13, 2012
I bought from a local dealer, but Progressive tried to accommodate me
Apr 14, 2012
They aren't in the market to get you a good deal, they just want to sell marked up vehicles to innocent buyers and I mean MARKED UP
1 people found this review helpful.
Mar 30, 2012
The price that comsumers see on the online information offered is the dealer cost - not the selling price. What kind of nonsense is that?
1 people found this review helpful.
Jan 30, 2012
I had many emails & phone calls in answer to my questions.

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