Priority Honda of Charlotte

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Express Service, Certified Used Dealer, Internet Certified

12815 Statesville Rd, Huntersville, NC 28078 - Map & Directions

Sales: (704) 875-3232

Service: (704) 875-3232

Today 9:00am - 9:00pm
(Closed Now)
show business hours
Sep 16, 2016
Falsely listed the mileage on their cars for sale! Three cars were listed at 100,000 miles "less" than they actually had!!!!
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Sep 6, 2016
Right on everything!
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Aug 29, 2016
I had already found and purchased before I received the email. We were just lucky and found a jeep very close to home. Honda Huntersville did email us with information and I greatly appreciated the info.
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Aug 18, 2016
dannyschumpert
0
Was reluctant to answer 2 simple questions: vehicle's exterior and interior color. After 2 separate requests and 3 days later, they were finally answered. The dealership was more concerned sending several generic emails touting their professional service and financing instead of dealing with business matters quickly and directly.
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Aug 16, 2016
David Carter, the sales man who handled my sale, called me to check on how I was loving my Ridgeline. I LOVE my "new" pre-owned car and DEFINITELY recommend both Priority and the Ridgeline!
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Jul 24, 2016
I live about 2-hrs away from this dealer, however I visit the area about 3 times a month and drive rite by this dealership. So I emailed an inquiry through Website.X . The dealership did respond the next day with a follow up email. However there were no photos of the car posted at Website X, nor the dealers web site. I responded to the follow up e-mail asking for photos of the car. After 2 days and no response, I called the dealership. The individual that responded to my email left early. I believe I left a voicemail but I am not positive. So two days later, now four days total, I called the dealership again and spoke a sales associate different than the one from the e-mail. The sales associate assured me that she would email me photos by the end of that day. Two more days pass, no photos emailed. On Friday of the same week (5 days in) I had to travel to that area but early enough the dealer wouldn't be open yet. I did drive around the dealers lot but didn't see the car in question. Ok, so maybe it's sold. The next day, Saturday, I call the dealership on my way back home to see if the vehicle was sold? Spoke with a manger, Keith, who told me the car was still in inventory but wasn't sure if it was on the lot or not? He just came back from vacation and wasn't sure of any details. So here we are on Sunday night, a week later, still have not heard anything else from the dealer, no phone call, no email or nor any photos that I've asked her twice. You decide what you think of customer service.
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Jul 8, 2016
The whole staff worked very hard and made the deal.
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Apr 21, 2016
They were nice but we did not visit the dealership. The ad listed the car as an automatic but the pictures showed a manual.
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Apr 20, 2016
hawgleg
5
Truck was not on lot said had to be serviced when arrived so make sure if you go that vehicle is ready to be sold.
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Mar 1, 2016
Great experience. Bought the car. Lifetime oil change and inspection. I like it.
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Nov 15, 2015
Great customer service, quick response & follow up.
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Oct 30, 2015
Excellent
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Oct 24, 2015
Responded timely and followed up with an email if inventory.
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Old Dealer Reviews

Apr 2, 2014
Good
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Feb 2, 2013
Good follow-up
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Jan 23, 2013
highly recommended
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Dec 5, 2012
Sarah and Matthew were very informative and quick to respond.
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Mar 2, 2012
Very quick to respond to my email showing interest in the car. Very friendly and easy to deal with. As soon as we arrived on the lot someone immediately greeted us and they were very imformative and knowledgable about the car.I test drove it and decided I wanted the car and they workec wuth me until we got the finance part figured out within my budget. I would definitely recommend this dealership.
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Feb 4, 2012
I did not buy that one but was directed to a dealership that I was completely satisfied with. I did not buy the Sequoia, had too many miles on it, but did buy a 2007 Cadillac STD with only 40K miles. Thanks for the help. You do a great service for people. Tom McCoy
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Jan 7, 2012
Perfect amount of interaction/negotiation with this dealer. Both Jason Eurie (sales associate) and Terry Whitehurst were great to do business with. Other dealers tried the old "let me talk to my manager behind the glass wall" game - I felt totally comfortable with my entire process. Go to Priority Honda if you want a better than fair deal.
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