Prime Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

1845 Washington St
Hanover, MA 02339

Sales: (781) 312-0056

Service: (781) 826-8300

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2015 Chevrolet Cruze 1.4T 1LT Sedan FWD Used Cars in Hanover, MA 02339

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Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Cyber Gray Metallic Description: Used 2016 Chevrolet Colorado LT Crew Cab 4WD for sale - $30,000, 8,400 miles with Navigation System, Backup Camera
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2016 Buick Envision Premium I AWD Used Cars in Hanover, MA 02339

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Location: Hanover, MA 02339

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Midnight Amethyst Metallic Description: Used 2016 Buick Envision Premium I AWD for sale - $30,000, 7,201 miles
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2013 Chevrolet Tahoe LT 4WD Used Cars in Hanover, MA 02339

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Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Mocha Steel Metallic Description: Used 2013 Chevrolet Tahoe LT 4WD for sale - $25,500, 77,765 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Premium Smooth Ride Suspension Package, Suspension Package, Chrome Wheels
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2012 Ford F-150 Lariat SuperCrew 4WD Used Cars in Hanover, MA 02339

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Mileage: 89,491

Location: Hanover, MA 02339

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2012 Ford F-150 Lariat SuperCrew 4WD for sale - $22,500, 89,491 miles with Aluminum Wheels
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2015 Honda Pilot EX-L 4WD Used Cars in Hanover, MA 02339

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2015 GMC Sierra 2500HD Denali Crew Cab SB 4WD Used Cars in Hanover, MA 02339

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Average time on market: 21 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Noble Spinel Mica Description: Used 2009 Lexus LS 460 AWD for sale - $17,000, 102,888 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2011 Buick Lucerne CX FWD Used Cars in Hanover, MA 02339

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All reviewers have been verified to have contacted this dealer – Learn More
Aug 11, 2017
Too many different people contacting me. Still willing to work with just one person through the entire process. Recently, I was told I may have equity on my expiring lease that I can possibly use, but that person never got back to me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 4, 2017
Car was sold and did not tell me before I arrived for the appointment
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2017
My sales person Justin was more than helpful and was wonderful to work with. I did purchase the vehicle that I was interested in. The entire staff was friendly and professional in every manner, will definitely recommend to friends and family. Justin was very easy to work with and made the process easy!
Is this review helpful? Yes | No
Jul 19, 2017
The service was fantastic. Mick made sure we were making a great deal.
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Jul 17, 2017
Very professional. Good experience
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Jul 13, 2017
Guru9NX9H
Prime Buick GMC did a great job getting me into the truck that I wanted and gave me a fair deal on my trade in.
Is this review helpful? Yes | No
May 16, 2017
Great very helpful
Is this review helpful? Yes | No
Mar 18, 2017
Quick response was willing to negotiate would have purchased truck but was already sold.
Is this review helpful? Yes | No
Feb 28, 2017
best dealership I ever bought a truck from. overall everybody was friendly, dennis my salesman was outstanding,took his time to go over the whole truck. no pressure to buy, ravi the business manager worked overtime to get me a great APR. "enjoying my ride" let the good times roll. '
Is this review helpful? Yes | No
Jan 18, 2017
CAUTION!!! BAIT & SWITCH??? Their internet specials were 1) 'on the lift' and 2) 'couldn't find the keys' We had to come back the next day to test drive, then when we purchased a GMC Sierra and they didn't tell us till the end of the deal that they didn't even have the TITLE yet! Prime didn't register the truck correctly, forcing us to go to DMV later; and they didn't honor the agreement that was clearly typed onto the paperwork until we contacted them multiple times. VERY UNPROFESSIONAL - BE WARNED. Wish we didn't sign, will NEVER go back.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 13, 2016
Great experience - made purchase straightforward and had car delivered to my home in a few days
Is this review helpful? Yes | No
Jul 25, 2016
very good
Is this review helpful? Yes | No

Response from Prime Buick GMC:

Thanks for your review, Geoffrey!
Jun 6, 2016
Experience was good. I purchased the car for my wife. Overall I was very pleased with our experience.
Is this review helpful? Yes | No

Response from Prime Buick GMC:

Thank you for your review, Mike. We're glad you both had a good experience with us. Congrats on your wife's new car!
May 23, 2016
Excellent experience. Very helpful. Didn't try to upsell, which I greatly appreciated.
Is this review helpful? Yes | No

Response from Prime Buick GMC:

Thank you for your review, EJ! Congrats on your new vehicle!
May 11, 2016
Not pushy at all, very attentive. Best car buying experience yet!
Is this review helpful? Yes | No

Response from Prime Buick GMC:

Thank you for your review, Jenny! We appreciate your business and hope you love your new car!
Mar 8, 2016
Lenny could not have been anymore helpful, he worked with me, and made the whole buying process very easy. I am now a new owner of a 2012 GMC Canyon thanks to him!
Is this review helpful? Yes | No

Response from Prime Buick GMC:

Hi Mark, thank you for your review! We are so glad you had such a great experience with Lenny! Congrats on your Canyon!
Mar 3, 2016
The staff there are phenomenal. The best dealership experience I've ever had. I highly recommend them. They know how to treat their customers. Ask for Lenny Lima. He was our salesman. He's great!
Is this review helpful? Yes | No

Response from Prime Buick GMC:

Hi Michelle, thank you so much for your review! We are so glad you had such a great experience! We appreciate your business and look forward to seeing you next time!
Feb 5, 2016
nice salesman, but they insulted me on the trade-in price for my car!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Prime Buick GMC:

Hi Bob, thank you for your review. We appreciate the feedback as it helps us improve. So sorry to hear about the trade-in value. We use fair market values to assess vehicles so that we can give you the most fair and accurate price! If you feel you didn't receive that, please get in touch with our general sales manager Tim Fallows (781)924-4141. Hope the rest of your visit went well!
Read 19 old reviews
Nov 13, 2015
Bought this vehicle and dealer was very good to deal with. They are even delivering the car for me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Prime Buick GMC:

Hi Mitch, thank you so much for your review! We're glad you had a good experience with us. Enjoy your new car! We appreciate your business and hope to work with you again!
Aug 1, 2015
Total come on. Car unavailable despite consistent advertising. Bait and switch.
Is this review helpful? Yes | No
May 26, 2015
After initial contact no one returned my call.
Is this review helpful? Yes | No
Nov 10, 2014
They were prompt and not pestering
Is this review helpful? Yes | No
Sep 23, 2014
Great people !!!!
Is this review helpful? Yes | No
Sep 9, 2014
Very nice to deal with and vehicles were very clean.
Is this review helpful? Yes | No
Jul 31, 2014
The dealership was very quick to respond to my interest of this SUV and they were very nice. When I went to see the vehicle they had it ready to go. As much as I liked the SUV and wanted to make a deal they did not make any effort to get me to the price/monthly payments that I wanted. They called me a week later to see if I was still interested in the SUV. They said that I could have the car with just $500 down but still would not budge on price so I said I can't at this time. The next day they dropped the price by $500 dollars. Overall experience was not good and I ended up buying the same style SUV at another dealership that worked with me on price/monthly payment.
Is this review helpful? Yes | No
Jun 29, 2014
Took care of me as if I was spending a lot more money. I would highly recommend Prime to anyone looking for an honest car dealership. Nothing but good to say about my experience. Looking forward to future car purchases from Prime.
Is this review helpful? Yes | No
Jun 11, 2014
They did a great job of listening to what I wanted.
Is this review helpful? Yes | No
Apr 29, 2014
Very competent and customer oriented. Great experience.
Is this review helpful? Yes | No
Mar 10, 2014
I didn't buy that truck , motor was to small but Jenn was very helpful. And polite which was a big plus after dealing with another dealer.
Is this review helpful? Yes | No
Dec 20, 2013
great service and very professional
Is this review helpful? Yes | No
Nov 7, 2013
Very informative and Helpful Still considering their deal thanks
Is this review helpful? Yes | No
May 6, 2013
Dealer did a good job in making sure that I was a happy customer, and so far I am very happy with the car.
Is this review helpful? Yes | No
Apr 22, 2013
Initial contact with Prime Buick was in a timely manner. After that it took longer than I would have hoped to respond.
Is this review helpful? Yes | No
Aug 7, 2012
The agents at this facility are excellent. Although I live 1000 miles away from their facility, and they realized it before I did, that fact did not alter their professionalism. They were extremely helpful and courteous knowing that there was no way to realize a personal gain by giving some of their time to me. To the people of Massachusetts, I will recommend this dealership with high marks. To the people of my state (1000 miles away), I hope we can find a dealership this good.
Is this review helpful? Yes | No
May 17, 2012
Hard to get in touch with, when I did they seemed honest and forth coming with the information I requested
Is this review helpful? Yes | No
Apr 1, 2012
Very nice people. We drove over an hour with three small kids to see a car we really were interested in. We were assured that even though we had a few credit issue it wouldnt be a probelm. We test drove the car fell in love did all the paper work made arrangements to have the car delivered the next tuesday. Monday they called and said they couldnt do it due to the fact that my husband started a new job they were aware of that and his second job wasnt a big enough income to use and that was it.. We were very disappointed that after being given all the information they assured us we could do it.
Is this review helpful? Yes | No
Mar 5, 2012
The sales rep who helped us was very nice, helpful, made suggestions, NO pressure pitch. When I couldn't find what I wanted the manager had a personal conversation with us to determine exactly what we were looking for and put us on the list to call if they found anything matching our car. Again NO pressure, they are all very nice guys. We haven't bought yet but if they can find what we are looking for I would definitely purchase from Delaney's.
Is this review helpful? Yes | No

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