Prestige Pre-Owned of Orange County

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3480 Route 6
Middletown, NY 10940

Sales: (888) 712-8957

Service: (845) 648-3232

Today 9:00 AM - 6:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 19, 2017
Took a few days for them to respond that the vehicle had been sold
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Response from current dealership owner:
Hi Don, We apologize that someone did not get back to you sooner. We would love the opportunity to find another vehicle that may be of interest to you. With our vast inventory of luxury preowned vehicles, we are sure to find the perfect vehicle to fit your needs at Prestige Preowned of Orange County.
Aug 17, 2017
my sale advisor Monica was great through out the whole process quickly returned calls,made paperwork a breeze & followed through after the purchase to make sure i was happy
0 of 1 people found this review helpful.
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Jul 30, 2017
Contacted me immediately but decided to buy brand new! Very courteous and wished me luck!
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Mar 19, 2017
Much better than expected. I went in hesitant with preconceived notions. They completely changed my opinion of the dealership and earned my business.
2 of 2 people found this review helpful.
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Mar 2, 2017
NSX_1892
My experience was very positive. I went pre- approved with my bank, they beat the finance charge by over 2%. I was in and out. The vehicle was everything they advertised.
2 of 2 people found this review helpful.
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Dec 8, 2016
Buying car. Sale in progress
1 of 2 people found this review helpful.
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Nov 16, 2016
karthik_gobi
The dealer response was very great till they got my business. The car was maintained well no issues as such. Bought a car but not able to drive, because of their incomplete and incompetent paper work. The post purchase experience was very messy. They never call back to address any issue, you have to constantly be calling and asking for updates. Very weak in process, documentation and communication. Key Problems : 1. They promised me to deliver the car by 11-Nov, but they told in transit is not ready after i started to drive to the dealer ship and asked me to come on Monday 14-Nov. 2. On 14-Nov i went and completed the paper work. The sales people were hell bent on upselling a maintenance contract and forgot the in transit. They made an excuse saying they will deliver the car to my office the next day. 3. After 4-5 calls, they delivered it by 4 PM in the evening. And then i noticed their intransit plate is just valid for one day. What a shame !!! Now they are working on delivering another in transit or permanent plates. I hope they will do this correctly atleast. Disappointed customer.
3 of 3 people found this review helpful.
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Response from current dealership owner:
Hello, We are so sorry to hear about your frustrations while visiting our dealership. In speaking with our general Sales Manager Woody, we have been advised that he was able to step in and help assist you. We are happy to hear that everything was resolved. Please feel free to contact Woody directly in the future with any concerns.
Sep 1, 2016
Responded accordingly
0 of 1 people found this review helpful.
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Jul 1, 2016
Alex was very professional and quick to respond. Bought my car there and will look at their stock first for my next car
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Read 12 old reviews
May 11, 2016
Joe was super helpful and although I purchased a car from another dealer I plan on returning to Joe for my next one.
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Apr 6, 2016
Dfoster815
Dealer contacted me and emailed me Carfax upon request.
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Jan 5, 2016
Jose was a great help and easy to work with. Highly recommend this dealership.
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Oct 17, 2015
My phone contacts with a few salesmen at Prestige was less than successful, and it was difficult to get a clear answer about the car that I was calling about. The salesperson who finally responded to my initial online inquiry, a few days later, was very eager to help; but by that time, we had already purchased a car elsewhere.
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Oct 2, 2015
Excellent dealer, Tony D was great and fair and went the extra step to make a great dea
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Sep 14, 2015
Good
0 of 1 people found this review helpful.
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Sep 10, 2015
Used Kristen, she was great. I came from over 3 1/2 hours away. Everything was as she promised over our calls and emails. I highly recommend Prestige and her.
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Mar 21, 2015
Great staff! Worked with me to ensure I was happy with my payments. Both Ed and Kristen were wonderful!
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Mar 3, 2015
Good experience Great communication
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Feb 24, 2015
Best car buying experience in 63 yrs on earth. Awesome sales person (Kristin)
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Jan 17, 2015
Our sales person Kristen was a pleasure to deal with. I would buy from her any day.
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Jan 15, 2015
Kristen was great , knowledgeable , accommodating and very professional ... They made sure to hold my truck with a small deposit and were very understanding as I awaited funds due me . Highly recommend Prestige Pre-Owned of Orange County . Randy
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