Prestige Imports

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333 N Randall Rd
St Charles, IL 60174

Sales: (630) 584-9616

Today 10:00am - 7:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 23, 2017
Prestige had a quick response and is helpful on what I am looking for
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Sep 17, 2017
Responded to my email by the next day and was driving it home by the weekend! They fixed the tires before I picked the car up and everyone I met was very friendly and professional.
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Aug 24, 2017
Was contacted promptly. Was given a very thorough description of the car including known visual and mechanical defects on the car (ex. Front spoiler cracked, air conditioning not blowing cold). I appreciate the honestly and being up front since I live far away.
1 of 1 people found this review helpful.
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Aug 16, 2017
Contacted by them right away.
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Aug 16, 2017
GuruDZQTM
Good follow up but far for us
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Aug 11, 2017
kaleb wheelington
They were easy to talk to and quick to help and respond to any questions i had. Very nice people and would buy from them anytime.
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Aug 10, 2017
Very laid back, easy experience. Went in, test drove, then purchased the truck. Zach was a pleasure to work with.
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Aug 1, 2017
Clean facility, great people
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Jul 29, 2017
Guru9FT9S
Reply was within a couple of hrs
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Jun 16, 2017
Garrett was very accommodating.. GREAT place to purchase a vehicle.
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Jun 13, 2017
I actually was searching online for a used Range Rover and decided to go with a Land Rover model. I begin to search online and came across Prestige Imports. I was assisted by Garrett Unterberg, who is a representative, and he was very helpful and diligent. It was a friendly and laid-back environment. My experience was awesome for my first car purchase! They referred me to KCT Credit Union which was an easy process for financing the vehicle. The only long periods of wait was signing the documents. I advise make sure you bring two copies of your pay stubs and/or W-2s for their requirements. Overall experience was very content and satisfied. The vehicle was in good condition also. Make sure you read the Carfax reports before purchasing the vehicle.
3 of 3 people found this review helpful.
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May 28, 2017
I contacted the dealer by phone on this car after finding it on CarGurus. Dealer was very easy to work with and answered all our questions. No pressure sales as the price was firm and competitive to start with. They gave us the car for a test drive with no sales man along and said take it for as long as we liked. I requested new front tires and front brakes which they agreed to remedy without any argument. We live 90 miles from this dealer and they had the car delivered to our house via car carrier once the repairs were made a few days later (the driver drove it into our garage in perfect condition). We did buy the car and are very satisfied with the car and the dealer. The Sales Manager Anthony made this a very good experience for us. Will look at them again the next time we look for a car. I highly recommend them. It is a smaller independent dealership but they are very good to work with.
7 of 7 people found this review helpful.
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May 16, 2017
GuruNR69
Great and good
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May 13, 2017
Helpful sales staff, not pushy. But the vehicle had issues (previous owner smoked, no keyless entry remotes, power sliding door on van only worked intermittently) so I ultimately walked away. Make sure to inspect the vehicle thoroughly before you take delivery.
2 of 2 people found this review helpful.
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May 5, 2017
andrew seaton
Staff was informative and friendly.
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May 3, 2017
Darleen1962
Was helped by Zack and had a very pleasant experience. I liked that he did not try to hard sell me, convince me that I needed another vehicle or follow me around like a vulture over a carcass. I would visit and purchase from this dealership without hesitation.
1 of 1 people found this review helpful.
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Apr 24, 2017
Badgerland7
These guys were likely the best communicators I have dealt with in a while. They keep a high standard and were very easy to work with (Zach), and straightforward. I keep an eye out on their web page.
1 of 1 people found this review helpful.
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Apr 18, 2017
Easy to deal with. Didn't try to pull a fast one. Garrett was great
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Apr 12, 2017
Tuck101
They responded right away to my inquiry, never made it in to view car due to expensive plumbing issues at home. Car was price very well, and car has sold already.
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Mar 6, 2017
Djodts
They contacted me but vehicle was too small for me.
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Feb 23, 2017
Very good sales people. Not pushy. Have a variety of nice vehicles.
2 of 2 people found this review helpful.
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Dec 20, 2016
I did not buy the car however, I will go there anytime for my next one. Very professional, oustanding, expecially Zak and the sales manager. No hustle, helpful and trustworthy
6 of 6 people found this review helpful.
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Nov 11, 2016
Dealer got back to me promptly and I followed up with a visit and test drive. Nice lot with a good inventory of used cars and no high pressure sales pitch. Didn't get to the point of talking price but the vehicle was priced fairly and presented well. Didn't buy the car but would not hesitate to go back next time I need a used car.
5 of 6 people found this review helpful.
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Oct 3, 2016
I contacted this dealer and was trying to buy another Jeep that they had on the lot. There was an engine light that came on and the saleman said that he would have "the tech" look at it. I called 2 times then the saleman call me and said that he would get back to me. He never called back. Very poor communication.
6 of 6 people found this review helpful.
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Sep 16, 2016
I didn't make it to the dealership. The salesperson did respond to my request in a timely manner.
4 of 8 people found this review helpful.
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Sep 9, 2016
Prompt response good vehicles great prices, very easy going pleasant sales people. Distance from my location was too far though.
1 of 2 people found this review helpful.
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Jun 17, 2016
Anthony and the twins Trevor and Travis Were very nice (Real People) Thanks for the good buying experience The Caddy ESV is NICE!!!
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Jun 15, 2016
Although I have not purchased yet, this dealership was very communicative and responded to my requests very timely.
2 of 3 people found this review helpful.
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May 5, 2016
Very informative about vehicle. Wasn't just trying to sell me a car.
0 of 1 people found this review helpful.
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Apr 27, 2016
Trevor was so very helpful. Good cars, though a little rough. Great experience!
1 of 2 people found this review helpful.
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Apr 26, 2016
Fast response
0 of 2 people found this review helpful.
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Apr 10, 2016
The customer service was great! Very friendly and professional. Gave us the keys to the vehicle for a test and told us to take our time. The only thing was they stick to their price, I understand the fact they need to make money, therefore I'm not going to give them a bad rating for that. Great experience, just couldn't agree on the price!
4 of 4 people found this review helpful.
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Mar 19, 2016
Excellent customer service ... I work in the customer service field and this dealership is great
3 of 3 people found this review helpful.
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Mar 11, 2016
Car was sold
0 of 3 people found this review helpful.
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Feb 22, 2016
Very couteous and helpful. Quick follow through.
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Response from Prestige Imports:

Hey Sheryl,
We're happy to hear that you enjoyed doing business with us! If there is anything we can do for you going forward feel free to call us direct at 630.584.9616. Thank you for choosing Prestige Imports!
Feb 16, 2016
Awesome experience. No hassle and very straightforward.
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Response from Prestige Imports:

Hey Andrew,
Straightforward is the name of the game here, were happy to hear that it was a stress free process for you! If there is anything we can do for you going forward feel free to call us direct at 630.584.9616. Thank you for choosing Prestige Imports!
Feb 10, 2016
Perfect!
0 of 1 people found this review helpful.
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Response from Prestige Imports:

Hey Tim,
Glad to hear you had a good experience with us, if there is anything we can do for you going forward feel free to call us direct at 630.584.9616. Thank you for choosing Prestige Imports!
Read 3 old reviews
Mar 13, 2012
Very nice people but our deal didnt work out. I would go back to them.
0 of 1 people found this review helpful.
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Jan 9, 2012
Never responded to my request for information on the 1966 Mustang.
3 of 3 people found this review helpful.
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Nov 30, 2011
They quickly responded to my e-mail promptly and thus far I haven’t had any other contact with them.
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