Premier Toyota of Richmond

Is this your dealership? Sign up for a dealer account

5601 East National Road
Richmond, IN 47374

Sales: (765) 966-4569

Service: (765) 200-6272

Today 8:00am - 6:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 27, 2017
This dealer uses a bate and switch tactic. The dealer advertised the vehicle on the internet at a lower price, when i contacted them by phone they stated the internet price was the price for the vehicle, When i went to the dealer the price had changed I stated that wasn't the price advertised. I was informed to present a copy of the internet advertisement and they would order it . I sent a copy of the advertisement and they wouldn't honor it , but tried to negotiate a price between the increased price and the advertisement. Don't trust this dealer to honor their advertisements.
Is this review helpful? Yes | No
Jan 24, 2017
Stylus_1796
followed up within minutes of my inquiry, and then followed up a couple of days after. Great service!
Is this review helpful? Yes | No
Dec 3, 2016
The staff were so nice and patient, they weren't pushy at all. There were no hidden gimmicks, I got exactly what i wanted and it was painless.
Is this review helpful? Yes | No
Dec 2, 2016
I was warned about this dealer putting vehicles with a good deal up for sale just to get you into their dealership . They responded to my inquiry about the Dodge truck by inviting me to come in and talk to a sales person . When i insisted on them telling me if they still had the truck I was interested in , they finally admitted it was no longer available ... That's not good business ..........
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 27, 2016
Have seen a car and contacted dealer through CarGurus. The next day the called me to come look at one. It was just what I was looking for!! Thanks !!
Is this review helpful? Yes | No
Oct 10, 2016
They were a few days slower to respond, but did in fact respond. However in their emails they never did tell me whether the vehicle was AWD or not- and that was my main question.
Is this review helpful? Yes | No
Sep 29, 2016
Called about a vehicle listed on line, lady said she would call me and let me know if it was still available. No call, drove 40 mins two days later, it was sold but still listed online a week later. Two other people have since shared their bad experiences with this dealership. Do yourself a favor avoid.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 9, 2016
I emailed and asked for some pictures on a Toyota Highlander they probably responded and said they would send some to me in the morning however I never got any.. They kept calling me however to set up an appointment to come see the car butt I told them I don't have any confidence they even have the car there until I see more pics (the pic on the internet was a stock photo)and I won't drive two and a half hours just to be disappointed.. I think they are probably good dealership but be careful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 19, 2016
Internet buyer beware. Contacted this dealer on a Sunday about a Ford Fusion and received confirmation that the vehicle I was interested in was available. Scheduled an appointment for the next day (Monday). Contacted the sales rep on Monday to reschedule for Tuesday because of bad weather. Sales rep said no problem and that the vehicle was still available. We set a time for Tuesday afternoon and I told the sales rep to notify with any change in availability because I would be driving 70 miles. Arrived on Tuesday to find out the vehicle was sold at auction on Saturday, the day before my initial contact. Found out that the sales rep actually does not work at the dealership and does not know current stock. Dealership personnel offered no concessions and actually tried to sell me a vehicle with more miles for a couple thousand more. Their internet ads are nothing more than a ploy to bring in foot traffic.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 26, 2015
Poor because they did not give me correct information about the car I was going to purchase.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 7 old reviews
Mar 15, 2015
We contacted this dealership regarding this van and spoke with a salesmen. We scheduled an appointment for a test drive and even expressed that we would be coming from over an hour away. As we are checking in our salesperson tells us that he needs to help someone else (during our scheduled appointment) and gives us to another sales person. The next guy was very nice but was quickly put into the uncomfortable position of telling us that the vehicle had been sold the night before. This sales person tried very hard to keep us in our budget and give options. He even went out of his way to speak with the manager. Sadly, the manager was very condescending and could care less that we had driven an hour away to come and the vehicle was not held. In a very rude tone the manager told us that on our drive home there was some lots that had "the type of van you want". The lots that this manager was referring to are notorious in this town for being broken cheap vehicles. We left very frustrated and felt as though we were clearly not worth the first sales person or managers time. I would never suggest anyone work with this dealership again. We continue to receive emails from them asking if we wanted to test drive the van we originally went to see, even after I have responded and told them what happened to us. I only rated one star due to the kind second salesmen who truly tried.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 14, 2015
The vehicle that was on cargurus was sold a month ago and never taken off
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 6, 2015
Got back with me quickly about the vehicle I was interested in.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 26, 2014
Dealer contacted and tried to encourage us to look at the car. Was nice and not too pushy
Is this review helpful? Yes | No
May 16, 2014
Still found better deal lower mileage and for few k-less.
Is this review helpful? Yes | No
Mar 8, 2014
The salesman, Logan, that I dealt with was excellent and extremely helpful. The car had everything I wanted except all wheel drive which was important to me so I didn't end up buying it.
Is this review helpful? Yes | No
Mar 3, 2014
Good
Is this review helpful? Yes | No

Other Nearby Dealers

Wetzel Chevrolet - 160 listings

4700 National Rd E Richmond, IN 47374

1 review
Hittle Buick GMC - 146 listings

1270 Sweitzer St Greenville, OH 45331

3 reviews
Wetzel Chrysler Jeep Dodge Ram - 117 listings

5500 National Rd E Richmond, IN 47374

4 reviews
Walker Toyota - 26 listings

8457 Springboro Pike Miamisburg, OH 45342

2 reviews
Fisher Auto Group - 4 listings

1380 Sweitzer St Greenville, OH 45331

1 review
The Nottingham Group

1400 E Main St Richmond, IN 47374

1 review
Troutwine Auto Sales Incorporated

9 N Main St Arcanum, OH 45304

1 review
Toyota of Muncie - 296 listings

3311 N Nebo Rd Muncie, IN 47304

7 reviews
Ed Martin Toyota

5500 S Scatterfield Rd Anderson, IN 46013

22 reviews
Voss Toyota - 243 listings

2110 Heller Dr Beavercreek, OH 45434

12 reviews
Kings Toyota Scion - 1,227 listings

9500 Kings Auto Mall Rd Cincinnati, OH 45249

43 reviews
Performance Toyota - 752 listings

5676 Dixie Highway Fairfield, OH 45014

28 reviews
Joseph Airport Toyota - 455 listings

1180 W National Road Vandalia, OH 45377

12 reviews
The Walker Auto Group Inc - 470 listings

8457 Springboro Pike Miamisburg, OH 45342

23 reviews
Joseph Toyota of Cincinnati - 522 listings

9101 Colerain Ave Cincinnati, OH 45251

11 reviews

Popular Used Cars

Used Scion iM
4 Great Deals out of 358 listings starting at $10,900
Used Scion FR-S
21 Great Deals out of 930 listings starting at $10,998
Used Scion iA
14 Great Deals out of 304 listings starting at $9,900
Used Scion tC
98 Great Deals out of 3,567 listings starting at $1,500
Used Ford F-150
2,055 Great Deals out of 207,336 listings starting at $1,499
Used Ford F-250 Super Duty
329 Great Deals out of 46,261 listings starting at $1,450
Used Chevrolet Silverado 1500
1,769 Great Deals out of 181,161 listings starting at $250
Used Chevrolet Silverado 2500HD
301 Great Deals out of 28,173 listings starting at $2,495
Used Ram 1500
906 Great Deals out of 112,637 listings starting at $6,386
Used Ram 2500
119 Great Deals out of 28,735 listings starting at $9,947
Used Toyota Camry
1,103 Great Deals out of 90,763 listings starting at $1,599
Used Toyota Corolla
860 Great Deals out of 70,584 listings starting at $1,874
Used Honda Civic
809 Great Deals out of 88,112 listings starting at $1,299
Used Honda CR-V
920 Great Deals out of 59,355 listings starting at $1,990
Used Toyota RAV4
890 Great Deals out of 67,248 listings starting at $1,990