Premier Kia of Newark

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5633 John Muir Dr
Newark, CA 94560

Sales: (844) 361-5475

Service: (510) 295-4329

All reviewers have been verified to have contacted this dealer – Learn More
May 25, 2017
The dealer never contacted me. When I called, I was told the car I was interested in was there. When I arrived 20 minutes later, I was told it had been sold earlier that day.
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May 13, 2017
Great customer service. Professional and efficient sales , management and financial staff.
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Mar 10, 2017
YES ! And I bought this car . Everything went well after the salesperson contacted me .
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Feb 27, 2017
Changed mind not interested in XTS. Dealer made several contacts.
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Aug 16, 2016
Very good
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Jun 23, 2016
My experience was pleasant, dealer was energetic and even enthusiastic about putting me in the right car, friendly atmosphere, would recommend this dealership to future car buyers
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Apr 20, 2016
Experience was terrible, Justin knew nothing about the vehicle I was interested in. He did not know: what sync Microsoft software was, if the vechicle was 4 or 6 cylinder, how long the car was on your lot and several other questions I asked about the interior of the vehicle and he knew nothing....he was no help. He said he was the "internet salesman" and I reminded him that this vehicle was advertised on the website. Additionally, I informed him I was in the middle of a home refi and was not buying that day, his statement to me was "there are other customers who are doing refi and are able to buy", and "that doesn't really affect anything". Clearly, Justin is unfamiliar with credit scores and inquiries on credit reports.
3 of 5 people found this review helpful.
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Response from Premier Kia of Newark:

Hi Lynell, thank for your review. I apologize if you felt your experience weren't up to your standards. You initially called me letting me know you will not be purchasing a from us, just wanting to drive a used car we had, yet I still kindly invited you down to provide you with a complimentary test drive. I mentioned I am a FIAT new car lease and sales specialist and that I am a new employee here. Unfortunately I do not specialize in FORD technology, and did mention I can provide assistance by researching the cylinder and software issue for you. This is my first job coming from the US Army. As
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