Porsche of Livermore

3100 Las Positas Road
Livermore, CA 94551
Map & Directions

Sales: (925) 290-6629 Service: (925) 344-5609

Today 9:00 AM - 7:00 PM (Closed Now)
Show business hours

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Dealer Details

Porsche of Livermore

23 reviews
Today 9:00 AM - 7:00 PM (Closed Now)
3100 Las Positas Road
Livermore, CA 94551

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 12, 2019
Ending up buying the car but the staff was not prepared and there was issues with my car they hid from us. Car had previous owners' information in the glove box and there was a bit of garbage leftover. Ended up paying extra for repairs even though they 'thoroughly checked' the vehicle. Not safety related to be fair, but malfunction lights that needed to be inspected since there was previous damage done by the former owner and we only found out through the auto repair documents accidentally left in the glove box. We've been asking for follow up since they had told us it's a key battery issue during the test drive (it's not) but they've since ghosted on us. Not terrible experience but I can't help feeling a little dissatisfied.
1 of 1 people found this review helpful.
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Oct 13, 2019
Good service
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Jul 9, 2019
Everything was perfect...they called me immediately and provided the information I requested.
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May 15, 2019
Car was sold, but Terry was prompt and helpful.
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May 12, 2019
AJ was very helpful in answering any my questions,and wasn’t pushy for me to buy the truck. Very pleased.
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Mar 12, 2019
very good experience
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Feb 11, 2019
Very helpfull
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Dec 31, 2018
i contacted the dealership for information since i live over a hour away and i wanted to make sure before taking the drive out there to see the car. i arrived on a saturday afternoon and there was no customer parking area and no signage anyway, i drove around twice before finding a spot. when it came down to making a deal, i noticed that the salesman displayed a printed sticker price up on the window. i told him that the reason i was down here because you posted on carguru that the sales price been dropped to 45,500, he said i was just showing you. i have a 2015 lexus to trade in and the vehicle is a l certified and a 1800$ additional value, they did a 15000$ evaluation which was a joke. i did an acv on the vehicle earlier that day and it was 24800 with the certified package. he start giving me this high miles excuses which is totally bologne, needless to say i walked away without even a word.
5 of 5 people found this review helpful.
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Dec 31, 2018
Excellent customer service and very professional, Made the transaction very smooth . Would definitely refer more customers to them.
0 of 1 people found this review helpful.
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Dec 30, 2018
email contact and follow up...all professional and friendly
0 of 1 people found this review helpful.
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Dec 28, 2018
The seller get back to me promptly with useful info.
0 of 1 people found this review helpful.
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Dec 20, 2018
He was very helpful!!
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Dec 4, 2018
Responsive and helpful
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Nov 21, 2018
Bought this car, great dealership and very nice sales team.
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Nov 10, 2018
Responded immediately. Very helpful and willing to work on getting a car that meets my needs
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Oct 24, 2018
Very willing to hel] with my search
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Oct 17, 2018
Very professional and polite.
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Oct 1, 2018
Good, just not the right options with the car. Too bad, so close! Bill
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Sep 12, 2018
Fast response answered all questions
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Jul 13, 2018
Very responsive
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Jul 10, 2018
Quick response and great information
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Mar 9, 2018
Very good service. John Morris is the man.
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Feb 13, 2018
did not follow up after leaving two messages
2 of 2 people found this review helpful.
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Oct 18, 2017
Called in advance to verify car was on lot. When I showed up after 3 hour drive, General Manager had car ready for test drive with salesman. Car was in great shape and ran good.
4 of 5 people found this review helpful.
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Sep 3, 2017
Prompt and informative
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Aug 12, 2017
Prompt, answered all my questions, wasn't pushy and will let me know when he gets something I'm looking for in.
2 of 2 people found this review helpful.
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Jul 6, 2017
Very prompt response. AJ was very helpful.
1 of 1 people found this review helpful.
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Jul 1, 2017
Very good follow up
1 of 1 people found this review helpful.
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Jun 27, 2017
great job
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Jun 13, 2017
When I reached the sales rep at the dealer which handled this car, his first statement statement was, "I won't come come in price, so don't ask (I knew from Cars Guru that there had in fact been at least 8 reductions.) I described my car to him, and he said he would get back to me. He phoned back and his "best" proposed trade in price was $3k less than one dealer and $7k less than another. (I is a very clean late model car of foreign origin with low mileage.) So I was concerned that if I were to go out to the dealership, which is some distance from where I live, he would then even lower that. The very next day he dropped the advertised price by another $500 and didn't even call back to mention that. I had the impression that he was either out of touch with the real market or didn't really want to sell the car, at least if a trade in was involved. I believe that it had been on the market for at least three months with aggregate price reductions of at least $8500.
16 of 16 people found this review helpful.
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May 8, 2016
Good, v responsive
0 of 1 people found this review helpful.
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Mar 11, 2016
No response lack in communicating to customer only likes to deal In person. Horrible!! Dealership horrible poor
5 of 5 people found this review helpful.
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Feb 15, 2016
Excellent service
0 of 1 people found this review helpful.
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Jan 24, 2016
Gm was rude and Cocky . Salesman was awesome
4 of 4 people found this review helpful.
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Nov 30, 2015
Excellent experience
0 of 1 people found this review helpful.
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Nov 11, 2015
Poor customer service/follow thru Contacted dealer regarding a vehicle and was told that I could come in the next morning to purchase. After I arrived, that morning, it was sold.
4 of 4 people found this review helpful.
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Sep 17, 2015
The call back was prompt and purchase was concise and efficient. Carsten answered all my questions and was very personable as well as professional.
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Aug 10, 2015
Carsten did an excellent job. Very prompt answering my questions, a pleasure to deal with. I wish all dealers were like Livermore Porsche.
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Jun 15, 2015
Great experience. Everything went great!
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Sep 9, 2013
This is a class act, no question about it. Very personalized service that is eminently fair and takes all of your questions and needs into consideration. From the salesman, Al Ashtari (Persian with German accent), to the manager, and the patient and caring finance guy, their customer care was highly commendable. When I threw an unintended but complex curve at them, that did definitely not make their lives any easier, they went to work and came up with a perfect solution (perfect for me). And the smiles and care continued to the moment I drove away with my near new, lease return, Boxster S. I am happy as a clam and there are absolutely no regrets. While there, I met a customer who had already purchased a Carrera GTS and was happy and comfortable and contemplating buy a Panamera as well. That gentleman was about to be a very happy and satisfied repeat customer, providing additional testimony for the excellent customer care that is the norm at Porsche of Livermore.
0 of 1 people found this review helpful.
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