Porsche Audi Volkswagen of Asheville

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621 Brevard Rd, Asheville, NC 28806 - Map & Directions

Sales: (828) 232-4000

Service: (888) 905-0377

Closed Today (Sun)
show business hours
Nov 22, 2016
v good
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Mar 1, 2016
Very nice people!
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Feb 9, 2016
Very courteous and followed up quickly with my questions.
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Feb 7, 2016
unfotunately a bad experience. I bought a VW Wolfsburg from them off ca gurus without seeing the car. I asked them simply to walk around as if it were the car they were buying and just tell me about any scratches or dings which were significant . Both salesmen told me many times it was a clean car. I paid a deposit as to hold the car based on their word and warning that they could sell the car if I didn't . I paid the deposit which they told me was not refundable. It was a cold day when I got there to pick up the car and after I paid for it we did a quick walk around. When I got home, I brought it to my VW shop and they opened the door and they said what happened here. There were large chips out of the door frame with scratches to the bare metal on the inside. Then we looked outside and there was a 12 inch scratch on the top,obviously touched up. And and both sides above the door on the frame many scratches and worn areas where it looked like someone had tried to attach a rack. When I told them on the phone they said wear and tear was to be expected. But I told them I would expect wear but that it was a 2014 and this was more than wear and tear and that I asked them on the phone just to tell me before I deposited of any significant scratches.. I sent them pictures, not asking for any compensation and not an email or any apology or care? Not a good experience.. I have to pay a good deal of my own money to fix what they could have just disclosed to me prior to my making my decision. Shame on Harmony Motors.
1 of 1 people found this review helpful.
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Dec 1, 2015
Great
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Oct 22, 2015
Very nice people to deal with. Very helpful and respond to any questions you may have.
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Jul 14, 2015
When an unknown issue arose the day I left the lot, they were more than happy to take care of it.
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Response from Porsche Audi Volkswagen of Asheville:

Skip, we really appreciate your feedback! We are happy to know that you had a good experience and were completely taken care of. We hope you are enjoying your new vehicle!
Feb 3, 2015
2015 VW Passat TDI SEL Got the good deal. Purchased the car same day. Thank you Jeff and D.J you are the best.
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Response from Porsche Audi Volkswagen of Asheville:

Thank you for taking the time to share your experience! It means a lot to us as a dealer to get feedback, good and bad. We like knowing what did right and what we need to fix. I will be sure to share your feedback with Jeff and DJ, as well as the rest of our team. We hope you are loving your new VW Passat TDI!

Old Dealer Reviews

Dec 2, 2014
such an wonderful dealer. very accomadating!
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Nov 12, 2014
Super nice, very honest, great dealership
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Aug 24, 2014
Finance manager was great
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Mar 12, 2013
Love the car! Great people and service.
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Feb 3, 2013
Very friendly, not pushy and easy to talk to.
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Jan 1, 2013
They were very honest and easy to work with. I purchased the 2011 VW Tiguan.
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Dec 26, 2012
Prompt reply
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Dec 17, 2012
Excellent service.
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Oct 7, 2012
Honest, easy to deal with. I told them what I wanted for my trade and what I wanted to pay and they met it spot on. My window tint got scratched when the window sticker was removed and they fixed it no questions asked and no blame game. They gave me a late model Audi A6 for a loaner and gave me cash for my fuel expense. So far the best dealership I have felt with
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Porsche Asheville

621 Brevard Rd, Asheville, NC 28806

Audi Asheville

621 Brevard Rd, Asheville, NC 28806

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