Platinum Automall

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3715 Northern Blvd, Long Island City, NY 11101
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Sales: (866) 278-3712

Today 9:00am - 8:00pm
(Closed Now)
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Old Dealer Reviews

Oct 29, 2014
Good dealers
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Sep 7, 2014
Tsofia91
25
I found my 2008 Acura TL with Navigation and back up camera which I bought from Platinum Auto Mall on Car-gurus. I had a great buying experience, and everyone was very honest. I had shopped around quite a bit and Platinum Mall offered me the best price and I left with my car the same day! Tahir and Roney were very nice and helpful, super relatable. We test drove the car, it was great had no problems nothing needed to be fixed. The manager Bruce was funny and very relatable. He gave me a great deal on the car, it was washed, detailed and I left the same day with my permanent license plates. I'm now a new Acura owner and a Happy customer. I would recommend this dealership to anyone, and my dad is actually getting his car serviced here now!
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May 23, 2014
Horrible service. Wouldn't suggest this place to anyone. Trying to scam ppl with their internet price to lure them into their place so they can add a $2000 deposit which gives you access to the car fax and their warranty which is a scam in its self.
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Mar 4, 2014
Great
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Feb 21, 2014
Tried to sell a $35,000 car with a bent frame. Watch yourself here.
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Feb 21, 2014
ok
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Jan 26, 2014
misrepresent car ie different vin #, misrepresent price listed ie ridiculous extra charges added to price listed, misrepresent terms, ripoff city.
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Jan 17, 2014
Be aware of this place! If you chose to finance through your own bank they pull any tricks up their sleeves.They will make you sign a contract which they call a bill of sale with out providing the full cost (taxes and other fees). Once you sign, they can oppose any fees which you will be bind to so be smart and go in there on point. Never sign anything without reading and never sign a contract before the full cost is displayed on the document!!!!
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Dec 29, 2013
This dealer is absolutely terrible. The advertised price is a scam. It is $6000 more if you want to buy it cash and they also inform you that an additional $2500 will be added on too of the advertised price because it is "certified". In other words someone looked at this low mileage vehicle and agreed it was a low mileage vehicle so you will pay $2500 more for that. When I told the young lady that I did not want that and asked how can they advertised a price for a vehicle that is really $8500 more than what hey advertise it for, she said "that's they way it is!" and hung up! Can you tell that I'm pissed! Avoid this dealer!!
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Dec 16, 2013
Excellent
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Sep 27, 2013
Number2sir
beware, wasted of time to deal in this place.
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Aug 20, 2013
I like to deal with the franchise dealers but these were good.
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Jul 29, 2013
We were there for 7 hrs. They didn't know much about the car at all. The manager and sales team were very rude and weren't very helpful. They gave us alot of wrong information and prolonged the process. Would not recommend people to this dealership at all.
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Jul 13, 2013
OK...huh I see lots of excellent reviews for this dealer. But from my own experience, two-star review is as many as I can give. I searched for 05-06 bmw x5 in Apr and I saw there's an excellent x5 from this dealer and emailed them for details. They didn't reply to my email and after 10 days they increased the price by 1000 bux. I went there afterwards and was told that the car was sold. They showed me another 'good-condition' x5 and told me that, the tires for that x5 were not good and in-dash navi didn't work, but I could get these replaced at about 500-600 bux and they could decrease by 1000 bux. Finally I took it with 1500 bux off. Sounds good? Actually my car is not that good, actually somehow terrible condition.I drove it to a mechanic for inspection, also found that some interior circuits didn't work well. For example, driver-side power seat, steering wheel adjustment and some mechanic problems. I drove it back to this dealer trying to see if I could get some help from them. They said, 'Your car was sold as it was'. I just left. I hoped my car was good enough for 1200-mile distance cuz I gotta dive to NE shortly afterwards. But, it seemed like...I should use 'wish' After 900 miles, left rear tire burst. I used spare tire and drove at 40 miles per hour for the left 300 miles. (Are you wondering where I got my spare tire? To tell you the truth, spare tire was equipped in the trunk! A considerate dealer, right??) I had my x5 fully inspected in NE, they told me I must replace struts, shock assemble, do four wheel alignment, etc. That cost about 1500 bux PLUS four tires. I haven't get in-dash navi replaced and interior circuits repaired yet, that will approximately cost another 800 bux.
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Jul 11, 2013
Never go here. They tried to maker pay over 40,000 for a 17,000 car financed. Then when you no longer Desire their business they still attemt to run your credit. They have only one bank they work with and the manager is a shady character as well as the finance manager. Stay far away the prices are very very deceiving.
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