Piles Chevrolet Buick Incorporated

GM Certified Internet Dealer, GM Certified Used Vehicles

30 Ferguson Blvd
Dry Ridge, KY 41035

Sales: (859) 903-7336

Service: (859) 756-4008

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2014 Ford F-150 XLT SuperCrew 4WD Used Cars in Dry Ridge, KY 41035

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CarGurus IMV of $29,628

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Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford F-150 XLT SuperCrew 4WD for sale - $27,056, 40,246 miles with Backup Camera, Aluminum Wheels, Power Package, XLT Package, Tow Package
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2017 Chevrolet Tahoe LT 4WD Used Cars in Dry Ridge, KY 41035

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2015 Chevrolet Silverado 1500 Used Cars in Dry Ridge, KY 41035

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CarGurus IMV of $29,337

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Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Chevrolet Silverado 1500 for sale - $25,509, 45,637 miles
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2006 Cadillac STS V6 Used Cars in Dry Ridge, KY 41035

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CarGurus IMV of $5,117

Price: $3,570

Mileage: 156,889

Location: Dry Ridge, KY 41035

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2017 Buick Envision Essence AWD Used Cars in Dry Ridge, KY 41035

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$3,287 BELOW
CarGurus IMV of $32,682

Price: $29,395

Mileage: 16,985

Location: Dry Ridge, KY 41035

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ebony Twilight Metallic Description: Used 2017 Buick Envision Essence AWD for sale - $29,395, 16,985 miles with Alloy Wheels
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2016 Chevrolet Suburban LT 1500 4WD Used Cars in Dry Ridge, KY 41035

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$2,532 BELOW
CarGurus IMV of $44,370

Price: $41,838

Mileage: 38,876

Location: Dry Ridge, KY 41035

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2016 Chevrolet Suburban LT 1500 4WD for sale - $41,838, 38,876 miles with Leather Seats, Premium Smooth Ride Suspension Package, Suspension Package, Alloy Wheels
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2016 Chevrolet Malibu LT Used Cars in Dry Ridge, KY 41035

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$1,840 BELOW
CarGurus IMV of $17,151

Price: $15,311

Mileage: 25,404

Location: Dry Ridge, KY 41035

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2016 Chevrolet Malibu LT for sale - $15,311, 25,404 miles with Alloy Wheels
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2010 Toyota Corolla Used Cars in Dry Ridge, KY 41035

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$1,207 BELOW
CarGurus IMV of $6,565

Price: $5,358

Mileage: 144,000

Location: Dry Ridge, KY 41035

Average time on market: 22 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Super White Description: Used 2010 Toyota Corolla for sale - $5,358, 144,000 miles
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2016 GMC Yukon SLT 4WD Used Cars in Dry Ridge, KY 41035

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2015 Volkswagen Jetta GLI SE Used Cars in Dry Ridge, KY 41035

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CarGurus IMV of $18,558

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Mileage: 27,280

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2014 Buick Verano FWD Used Cars in Dry Ridge, KY 41035

Good Deal
$1,007 BELOW
CarGurus IMV of $14,301

Price: $13,294

Mileage: 12,114

Location: Dry Ridge, KY 41035

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Mocha Bronze Metallic Description: Used 2014 Buick Verano FWD for sale - $13,294, 12,114 miles with Alloy Wheels
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2015 Toyota RAV4 XLE AWD Used Cars in Dry Ridge, KY 41035

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2014 Jeep Patriot Sport Used Cars in Dry Ridge, KY 41035

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2017 Jeep Compass Sport Used Cars in Dry Ridge, KY 41035

Good Deal
$1,067 BELOW
CarGurus IMV of $16,716

Price: $15,649

Mileage: 26,061

Location: Dry Ridge, KY 41035

Average time on market: 41 days Certified Pre-Owned: No Color: Granite Crystal Metallic Clearcoat Description: Used 2017 Jeep Compass Sport for sale - $15,649, 26,061 miles with Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 22, 2017
Absolutely the worst buying experience ever. I contacted them they told me the car was available they wanted to set up an appointment for me to come I took off work and drove a distance to see it when I get there I have no idea where it's at and after walking around the lot with a Salesman I find out it's in another state. I was assured that when they got it in after recalls were finished they would bring it to my home for me to see it. I contacted them the next morning to make sure they knew I was very interested and I didn't want to lose the opportunity on this car. They assured me nothing to worry about salesman Bill himself would come to my home with the car. Hours later I get a call from Bill that his manager Randy doesn't want to contact me but asks Bill to tell me that they're sorry but they're taking a deposit from someone else. I said I had no idea I could put a deposit down you never told me and Bill said you're right I forgot to. I told them this was bad business and they knew the right thing to do was to let the other customer know someone was ahead of them. They refuse to do that. I contacted the owner Bach and his co-owner wife Cindy both through email and through phone calls and not one contact was returned. They do not care about customer service. I will tell everyone I know not to do business with these people. You treat others the way you want to be treated and I was treated horribly!!! Spend your money elsewhere!!
Is this review helpful? Yes | No
Sep 20, 2017
Doug Adams was a great sales associate.
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

That's great to hear Buddy! We're happy that Doug could provide assistance and get you a great car. We look forward to doing business with you again!
Jul 29, 2017
Brummelt
Responded quickly to email and phone
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thanks for leaving a review! We're happy to answer all your questions as quickly as we can. We hope to see you again soon!
Jul 16, 2017
Guru9KQVG
Dan Walston waa fantastic!
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thanks for the shout out to Dan and for the 5 star review! We hope to see you again soon!
Jul 14, 2017
ozzypatton
They got back with me BUT had no pictures of the truck
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

We appreciate the feedback. We hope that you came to our dealership to check out the truck in person. If you have any further questions, let us know!
Jul 7, 2017
madjmom
A lot of miscommunication...I called and wanted to purchase a vechile, however I am approx 4 hours away. I had told them I was approved for the loan and was getting all my final paper work completed. As I'm sitting on the bank I called to get the numbers worked out and at that time tj3u told me someone was there to buy the vehicle. They knew I had been approved and they also knew i was coming 4 hours to get the vehicle Not once did rhey bother to tell me they could not hold the vehicle for me, so here I am sitting at the bank finalizing my paper work and the vehicle is sold . I understand they are trying to run a business ,trying to make a sale and don't want to lose a sale but I feel they could have called me sooner to find out when I would be there and let me know. They also should have explained that to me when I was in the process of all this. I am very disappointed.
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May 15, 2017
Car was in the process of being sold but good over all service
0 of 1 people found this review helpful.
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Response from Piles Chevrolet Buick Incorporated:

Glad to hear it, Dustyn, and thank you so much for coming to us with your vehicle needs. It was great to see you, and if you need anything else, we would love for you to come back to see us again. We hope you have a wonderful day!
Feb 17, 2017
Jerry is the best sales man! He is very kind and extremely helpful, there was not a question he couldn't answer. Thank you for such a great car buying experience!
2 of 3 people found this review helpful.
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Feb 8, 2017
No pressure. Fair deal.
1 of 2 people found this review helpful.
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Jan 14, 2017
Promp response
0 of 1 people found this review helpful.
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Jan 4, 2017
Dealer responded very quickly.
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Response from Piles Chevrolet Buick Incorporated:

Sabrina, it was our pleasure to have been of prompt assistance! Thank you for the positive feedback and please let us know if there is anything more that we may do.
Oct 10, 2016
Pretty nice people.
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thank you, Lon! We're very happy to hear you feel that way. Please let us know the next time we may be of assistance in any way.
Oct 3, 2016
Responded several times very timely. Vehicle was rusted out bad on one side and didn't show picture.
1 of 1 people found this review helpful.
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Response from Piles Chevrolet Buick Incorporated:

Hank, we are happy to hear that our team responded in a timely manner, but regret that you were not satisfied with the experience as a whole. At Piles Chevrolet we always strive for 100% satisfaction through professional, friendly and honest services and apologize if you feel as though you received anything less than this.
Sep 25, 2016
The go in touch within an hour
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thank you for the positive feedback and five-stars, Cody. We appreciate it, as providing prompt and professional service is something we always strive for!
Sep 20, 2016
Had to go to showroom to find a salesperson. Was looking at a truck and mentioned that I would be using the truck to take mower to church to cut grass but salesperson used profanity very loosely (unprofessional). Did make a cash deal on vehicle but when they tried to finalize the deal they had added approx 10-12 % on the price for paperwork fees. Minimal paperwork would be needed due to cash deal. Also once a cash deal is struck that would indicate to anyone that that is all that a buyer is willing to pay not whatever the dealer wants to add after the fact. I have made several cash purchases in the past and the dealers always understood that was all I was paying to put it on the road. I was looking for a dealership to begin a relationship with as I have 2 daughters who will be driving soon as well as being a Chevy man at heart.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Chris, at Piles Chevrolet we welcome all types of feedback, as it helps us continuously better our services. We appreciate you taking the time to provide us with comments regarding your experience and regret to read that it was anything less than exceptional. We certainly strive to offer professional, communicative and honest services at competitive prices and are disappointed you feel as though your experience did not reflect this. We apologize for any unprofessional service you experienced and assure you that this is not typical for our dealership. We sincerely hope to have another opportuni
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Aug 22, 2016
I purchased the vehicle from them. Would recommend them.
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thank you for both your business and your recommendation, Kris. We really appreciate it and are happy to have been of assistance. Enjoy the new Encore and let us know if there is anything more that we may do for you.
Aug 10, 2016
Very responsive and professional!
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thank you, Lauren! We are happy to hear that you feel that way and had an excellent experience with our dealership.
Jul 6, 2016
Called back right away. Decided to hold Off on buying.
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thank you for your feedback, Linda! We truly appreciate it. At Piles Chevrolet we strive to provide both current and potential customers with prompt and professional services every time. It was our pleasure to have been of assistance in providing useful information. If there is anything more that we may do for you, please do not hesitate to let us know!
Jul 1, 2016
Very professional and prompt in answering all my questions. Had a great experience with Phil. He came to pick me up from the airport and got down to to business. Thank you Phil. P.S- I will most definitely recommend them.
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

We appreciate your positive assessment of your car buying experience with Phil! He was glad to make the process as simple and convenient as possible for you. Thank you for your business and for recommending Phil and our dealership to others!
Jun 20, 2016
Excellent response. Prices a little too high but good customer service
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Mitchell, thank you for taking the time to provide us with feedback. We are sorry to hear that you found the prices offered to be higher than anticipated but are happy to know our team was able to provide you with excellent customer service! Please let us know the next time we may be of any assistance.
May 3, 2016
pgunning
Called back next day. Very helpful and polite
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thank you for your feedback, we appreciate it! At Piles Chevrolet we always strive to provide prompt and pleasant service to each and every customer. Please let us know if there is anything more that we may do for you.
May 2, 2016
Price was not what was listed and sales manager failed to call me back.
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

John, we appreciate you taking the time to provide us with feedback. At Piles Chevrolet we strive to provide each and every customer with an excellent experience and regret to hear that you feel we did not meet these standards. We apologize for any miscommunication, or lack in communication, that may have occurred and hope to have the chance to make it up to you in the future. Please let us know if there is anything further we may do for you.
Apr 23, 2016
Unbelievable response from this dealorship. They emailed, called and even sent me a personal video of the vehicle I was asking about. In contrast, the salesman in my own small town of 10,000, forgot to call me back with the answer to a question I asked him. We had even bought a vehicle there before.
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Michael, thank you very much for your positive feedback and five-star rating! At Piles Chevrolet we strive to provide our customers with exceptional service each and every time. To us, you are more than just clients, you are our community and our family! We are delighted to know that you appreciated the responses provided and hope to have the chance to work with you again in the future!
Apr 16, 2016
Quick to respond and honest!
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thank you, Tyler! We appreciate the positive feedback, please let us know if there is anything further we may do for you.
Apr 6, 2016
Worked well with me.
Is this review helpful? Yes | No

Response from Piles Chevrolet Buick Incorporated:

Thank you for the positive feedback, Dale! We truly appreciate it!
Mar 26, 2016
Jeff and Mallory great salespeople who had a lot of great follow up with me, just unable to find right car for my needs.
Is this review helpful? Yes | No
Mar 19, 2016
Knowledgeable, honest, straightforward. Will definitely recommend to friends and would buy here again. Excellent pricing.
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Feb 26, 2016
very good got a good deal very friendly people couldn,t ask for anything better.
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Feb 20, 2016
Good.
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Feb 13, 2016
The sales and finance people were very responsive and helpful. I had a great experience.
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Read 4 old reviews
Jun 6, 2013
Rick Randall
very helpful and quick to respond.
Is this review helpful? Yes | No
Apr 2, 2013
nice people, but sold me some cleaner conditioner for the car without my knowledge,and charged way to much for it,and was very dissatisfied with it.
Is this review helpful? Yes | No
Dec 27, 2012
Jeep was dirty inside with a musty smell. We were only a couple hundred dollars away from a deal, though.
Is this review helpful? Yes | No
Sep 26, 2012
Professional
Is this review helpful? Yes | No

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