Phantom Auto LLC

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2324 Papermill Rd
Winchester, VA 22601

Sales: (703) 474-0331

Today 10:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 18, 2016
Very prompt in returning inquiry.
0 of 1 people found this review helpful.
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Aug 11, 2016
It was a great experience, I made contact and made an lower offer, he was willing to take $500 less, and once I got there to buy the car, it was exactly as advertise. Very good salesman. The process was professionally done, quickly and efficiently.
0 of 1 people found this review helpful.
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Jul 8, 2016
Straight forward and honest poeple . Moe made my car buying experience one of the best . I will highly recommend it to family and friends . Thank you Moe .
0 of 1 people found this review helpful.
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Jun 8, 2016
clarkclark
I have not met the owner of this dealership, but we had a very nice conversation over the phone. His courtesy and professionalism was clearly above average of most of the dealers I have had contact with.
1 of 1 people found this review helpful.
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Jun 5, 2016
I called the dealer asking about a truck. They said that everything was fine on the truck except for a crack in the dash. When I arrived I saw that the tailgate would not close, there was rust along the frame, there was a transmission leak, oil leak and the A/C didn't work. It wouldn't have been a big deal if I didn't have to drive 150+ miles to see it. I will say that the salesman seemed sincere, but he doesn't seem to know or remember much about his inventory.
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May 29, 2016
Drove 3 hrs to look at a truck there after salesman stated was solid with no leaks. 5 minute test drive and it dumped about 5 quarts of transmission fluid on the ground. Stay away
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May 27, 2016
Great experience, great service, I love my Dodge Ram 6 speed manual. I will recommend this dealership to all my friends and family. Thank you Moe
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May 10, 2016
Moe provided prompt and excellent service. Will return to him for future vehicle needs.
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Apr 8, 2016
Very well explained it.
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Mar 27, 2016
they were prompt in their response
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Feb 7, 2016
Responded very quickly
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Feb 1, 2016
Great experince freindley as can be great deal very willing to work with you
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Jan 26, 2016
Reply quickly within a few hours of requested information by text message on a day they were closed and provide a trade estimate over the phone without see my vehicle. Very friendly on the phone and very helpful with information about total cost of the vehicle I requested information about.
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Dec 18, 2015
rabbitrabbit
Upsides: I think I got a decent price on a low-end car and they were willing to deliver it to me after I paid over the phone. Maybe they don't do that all the time and I was just lucky, but it made the difference between being able to buy the car and needing to keep shopping. They had come down on the price over time to a decent approximation of Blue Book. The salesperson was pleasant enough to talk to. Downsides: Salesperson wanted to talk on the phone, but I prefer email. The car wasn't clean, there was pet hair on the passenger seat. The salesperson reminded me of a used car salesman, I guess that's to be expected. There were a number of undisclosed cosmetic faults. That's the risk of buying a (cheap, older) car without seeing it in person. He was willing to work with me on the price and to deliver the car after hours, and it was a cheap car, so overall my expectations were met. Summary: If they have the car you want and you can be a tiny bit assertive and cautious, go ahead and make an offer. You might want to actually see the car first. I am satisfied with my experience.
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Oct 16, 2015
Honest person to deal with. We made a deal on a hand shake. He kept up his part and I kept up mine. Next time I go looking for a truck will be checking to see what he has on his lot.
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Read 8 old reviews
Aug 9, 2015
Contacted the guy on a Saturday. Asked if he was open on Sunday. He said no. Went by the lot and he said he sold it at 4:00pm on Sunday. He wasn't even supposed to be open.
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Apr 16, 2015
Trainertodd74
Drove 6 hours one way to buy a FJ Cruiser because the owner said the paint was good. I would hate to see it if he said it was in fair condition. There were scratches on every panel and a HUGE dent in the roof. When I questioned him about these things he gave me the deer in the headlights look. If you go out of your way to buy something from this guy you WILL be wasting your time. Let him tell you about how he really makes his money, and that is shipping cars to West Africa.
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Jan 3, 2015
Was ok called me but I ended up buying car from somewhere else
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Oct 1, 2014
Responded quickly about vehicle. Unfortunately, truck was not to my liking.
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Sep 16, 2014
They were great! We went looking at one car but left with another. They gave us a great deal on a great car. They were great to work with. I am Extremely happy.
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Aug 28, 2014
Went to look at trucks and sign on door during regular business hours said would return at 2:30; that was at 12:55. Gentleman was nice on phone. However, received no call back to say truck I inquired bout coming to look at next day had been sold previous evening. So, I drove back out for no reason.
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Jul 23, 2014
Friendly initially, test drove a vehicle and liked it so we began to talk about pricing and the salesperson was not at all willing to negotiate. Salesperson was, frankly, rude about the situation. Not a large inventory either. Ended up buying from another local dealer. I do not suggest buying from Deals on Wheels.
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Jun 4, 2014
Dealership responded promptly and was very friendly. Answered questions adequately and was easily reachable when needed. We have purchased the vehicle at a good price. We have not picked it up yet as we are out of state and a family member picked it up for us.
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