Performance Automotive

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3496 Holland Rd, Virginia Beach, VA 23452 - Map & Directions

Sales: (888) 590-0119

Closed Today (Sun)
show business hours
Jun 16, 2016
Great place.
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Apr 12, 2016
Awesome group of guys... Make purchasing a vehicle hassle free and easy....
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Response from Performance Automotive:

Thank you, Antwan! We appreciate your business!
Apr 7, 2016
We had a great experience buying with them! The 2013 Corolla was in great condition with very low miles, they upfront give you a Carfax and answer all questions. I don't have the best credit, and they did everything they could to help me, with my father cosigning to help my credit. Pete was a wonderful sales man. They are very professional and I would recommend anyone to buy a vehicle at Performance Automotive!
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Response from Performance Automotive:

Michelle,

Thank you for your kind words! We are so glad that you had a great experience!
Mar 25, 2016
great
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Response from Performance Automotive:

Thank you, Tony! So glad we could help. Thank you for your business!
Mar 22, 2016
Great service!!
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Response from Performance Automotive:

Thank you o much, Heather! We look forward to helping you again in the future!
Mar 11, 2016
Tandrews54
very courteous but i bought a car that was closer
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Response from Performance Automotive:

Thank you for giving us the opportunity!
Nov 14, 2015
Great guys in here!! Thank you Shawn, Phillip, and Tom!
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Response from Performance Automotive:

Thank you for taking the time to write us a review! We appreciate your business. Welcome to the Performance Automotive family!
Oct 19, 2015
Didn't buy, but responded within a couple hours. Also offered additional financing options. Very pleasent and helpful.
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Response from Performance Automotive:

Thank you for taking the time to write a review! We appreciate your feedback. I'm sorry we were unable to earn your business. Please consider our service department for your future needs!
Apr 11, 2015
Walked on the lot at 6PM to test drive a 2011 Camry and at 9PM drove home with my new car. In 3 hours time we: 1. Test drove the car 2. Settled on a trade-in value for my 98 Camry 3. Worked with financing to get my payments where I needed them to be. 4. Transferred the tags 5. Car washed and prep'd. 6. Drove home with my new car Did not give 5 stars because service threw away my prescription sunglasses that I mistakenly left in the trade-in car. I phoned them about the eye glasses and they said I would have to come in and check in with service to look inside of the old car (This was a 30-mile round trip for me). So, I was told by service that the glasses were not in the car and were probably thrown out. The service representative was cordial and apologized, but how hard would it have been to have called me concerning the prescription sunglasses upon finding them? Especially considering I just purchased a car from them. That action felt very cold and impersonal. Kinda ruined the Performance Buick impression for me. I gave them 4 stars because the business part of the transaction was on point! If they had called about the prescription sunglasses I would have been sold on this dealership lock, stock and barrel!
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Response from Performance Automotive:

Glenn,

I am so sorry that this review slipped past us. I apologize for the misunderstanding, the inconvenience, and the frustration that I am sure you felt! We very much appreciate your business, and we want to make sure that we make it right.

Please give me a call at 757-233-0004 at your earliest convenience.

Alanna Norton, Reputation Management
Apr 7, 2015
Excellent service
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Response from Performance Automotive:

Thank you for your review! We appreciate your business and look forward to seeing you again soon!

Old Dealer Reviews

Oct 19, 2014
Really fast response time
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Response from Performance Automotive:

We appreciate your feedback. Thank you for taking the time to leave us a review!

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