Patterson Kia of Arlington

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1501 Interstate 20 E
Arlington, TX 76014

Sales: (817) 375-2790

Service: (817) 789-4579

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 13, 2017
Wish_3503
good
1 of 1 people found this review helpful.
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Apr 27, 2017
Wonderful salesman! However we were mislead about the vehicle and the management did not hold true to what we were told. We got as far as filing out the paperwork to purchase the van when we were told the price on Cargurus would not cover certified price and that in order to get that part of the deal it would be $2000 more. Nice van but not so nice experience. Still van shopping!!!
1 of 1 people found this review helpful.
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Apr 27, 2017
Responded timely but too many miles on car.
1 of 1 people found this review helpful.
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Apr 6, 2017
I was happy with the service but they didn't work with me on the price because they price the cars right where they want to sell them.
1 of 1 people found this review helpful.
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Feb 11, 2017
Mondial_822
Contacted several times about a ranger and wanted to know just basic details like price and if it had a manual transmission etc.I was a serious buyer for it and asked for pics also.I never got a reply on anything other than emails asking if I was "properly followed up on".I would reply no and ask yet again for basic details which i never did get.
2 of 2 people found this review helpful.
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Dec 22, 2016
Mileage on this vehicle is 5k, not 10k. The 10k vehicle sold before i got there. Did not like sales manager.
3 of 3 people found this review helpful.
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Nov 8, 2016
People responded, but never got back with me with an answer..
2 of 2 people found this review helpful.
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Nov 5, 2016
They won't take no as an answer, even when they're told you've already purchased a car somewhere else.
1 of 1 people found this review helpful.
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Sep 22, 2016
Awesome staff from the moment we arrived until we left with my vehicle. Most pleasant experience nice had buying a vehicle! It was well worth the drive from Baton Rouge LA to Arlington Texas. And a very special thanks to David Weiss
2 of 2 people found this review helpful.
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Sep 20, 2016
We went in with very limited time on a very busy Saturday for both our family and the dealership. We let them know we were coming and they had the vehicle ready for us to test drive. They came in with the exact trade-in amount for our vehicle we were hoping for, the FIRST time, WITHOUT us even giving them our thoughts on what amount we were expecting. And had very clear, no haggle pricing and paperwork. It almost took us longer to get the car fueled up and detailed than the whole process to buy the car! The sales staff are salaried (non-commision) and Dylan, our salesperson, was very personable. A great experience! And a great certified pre-owned vehicle. We will definitely buy my next one there!
2 of 2 people found this review helpful.
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Aug 31, 2016
It was fine, not pushy sales people
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Jul 29, 2016
Inquired about specific vehicle. Responded quickly w/price. Manager followed up to make certain had all details I needed. Highly satisfied.
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Jul 13, 2016
Outstanding. Excellent in every way
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Jun 3, 2016
They contacted me twice, price is way too high
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May 2, 2016
Dealer made me a good offer. I changed my mind
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Apr 10, 2016
Perfect - in and out with new used car in 2 hours.
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Mar 27, 2016
A wonderful associate named 'Tommy' helped me test drive a Kia Sorento and a Soul. I'm waiting on a check to arrive so I wasn't ready to buy just yet. He did ask if I would like to finance and then pay it off, I declined. I will be back if they have the right car for me as I'm still looking!
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Feb 26, 2016
Great customer service!
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Feb 12, 2016
janbennett
Very helpful, courteous and friendly sales person.
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Feb 8, 2016
Refused to honor advertised price, so I went with a dealer that did.
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Feb 5, 2016
Didn't get to work with the dealer, but they contacted me really quickly after I inquired about a vehicle.
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Jan 23, 2016
READ THIS FIRST! Dealership contacted me just fine, dealings with staff were going great. Until finance came along, the manager of new cars and finance changed the price of the car I found on your listing for 16,970 to 19,000. They claimed that cargurus.com had the incorrect price listed and that Pattersons website supersedes all other websites. They also added another 1,000 for Dealer Add'ons because they added the Eco package on the car later and it didn't get listed on the ad. So needless to say after arranging the purchase previously, I had already canceled the other dealers I was working with...due to my car being totaled by someone running a red light, I had to purchase it. They explained to me that they could not sell it for the price I found and the New car manager stated that we would have to "part as friends" if I didn't want to make the deal. To say the least, they have a very crooked operation going on, the cars are still listed online by the way for the pricing I had found on your website and I now have a new car that I feel I was mislead, taken advantage of and will never enjoy because of the situation. I gave 2 stars because the sales staff was very prompt and great, but the back end folks are like dealing with the government.
1 of 1 people found this review helpful.
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Jan 22, 2016
Responded right away.
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Jan 19, 2016
Great dealer . Bought car there
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Jan 18, 2016
I had never been to a car dealership before, so I was a little nervous. After all, movies and media so often portray care dealers as slimy and pushy lol. But the experience was nothing of the sort! I had a great experience with Patterson Kia and our sales rep, Clinton, was awesome! You should ask for him if you go :)
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Jan 3, 2016
The "internet manager" called me back regarding an inquiry on an advertised Kia Forte. The ad stated the price and indicated that there were additional savings available. The internet manger said that not only were there no additional savings, he also wanted to add about $3000 worth of dealer markups. Was ready to buy that car that day. Didn't even come in because I felt I was lied to and mislead.
1 of 1 people found this review helpful.
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Dec 21, 2015
Excellent response time.
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Dec 5, 2015
Great salesman in Clinton.
1 of 1 people found this review helpful.
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Read 19 old reviews
Nov 8, 2015
Great customer service. Received updates from salesman and manager. Nice experience.
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Sep 13, 2015
Bought our car here. No haggle is not entirely true. Research thoroughly before you go so you will know what type of discounts,rebates,etc are available. Other than that pleased with our experience.
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Jun 10, 2015
After 4 1/3 hiurs waiting, for them to give us a straight answer, we left with very bad taste in out mouths. Shame really.
2 of 2 people found this review helpful.
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Feb 21, 2015
Very pleasant
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Jan 13, 2015
People are unprofessional told me I was a waste of time thanks anyways got s better deal at huffines of Lewisville
1 of 1 people found this review helpful.
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Oct 18, 2014
Was amazing. Good people.
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Sep 16, 2014
They were honest and helpful to assist me in getting my H2. It was a 4 month mission until I went to Patterson Kia of Arlington.
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Jul 24, 2014
Very professional staff
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Jul 24, 2014
Said they would have the car wash and ready for me to drive got to the dealer for my appointment to test drive and was told the had been sold the day before
1 of 1 people found this review helpful.
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Jul 20, 2014
Good contact
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Jul 12, 2014
Although we contacted Patterson Kia on a holiday weekend, Don Mayes responded very quickly. The van was as described. We had a pleasant buying experience.
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Apr 21, 2014
prompt and quick response. Found a different vehicle from a different dealer.
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Apr 14, 2014
Nice guy but price was to high
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Mar 2, 2014
The sales person did not follow up with me to close the deal. Stated that he would call the next business day when open and when I did not hear from him, I called and left many messages. He finally called around 3 and the car had been sold. Lazy!
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Jan 18, 2014
Rude services and car was in terrible condition.
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Sep 24, 2012
ok
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Sep 24, 2012
Dealer responded timely and with information about the vehicle.
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Jul 23, 2012
One word: Unprofessional. We actually purchased a preowned vehicle from this dealership. After being at the dealership with a one and four year old until 10:30 we were anxious to get in our car and go home with our kids. Upon the drive home we realized that the car we just spend all night negotiating and buying was defective. There was a power steering issue, loud clanking in the dash due to the AC and the amp was blown in the radio. I brought the car back to them the next day. They assured me all paperwork would be halted until the issues were corrected and we were 100% happy. Well, fast forward to Friday and several unreturned phone calls later....our car had been looked at and it was determined that the clanking could not be fixed as it would cause greater problems in the future and the amp would cost $1500 in which they expected us to pay half! Again, after many unreturned phone calls and actually having Denise, the manager dodge pur phone calls we returned the car and got our trade in back. Thus only to find out that our registration was taken off the car, all of ournfloor mats were taken out and unable to be found, and the paperwork was not halted resulting in a loan for a car that I did not have in my possession! Kia admitted to us that we were failed on all levels from service all then way to management. They even admitted that the car they sold us was going to auction. Now, why did they sell us a car that was eventually found to be unworthy of sitting on their lot? Terrible for a dealership that is supposedly "for the people".
1 of 1 people found this review helpful.
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Aug 31, 2011
Great
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