Patriot Buick GMC

GM Certified Internet Dealer

4600 E Central Texas Expy
Killeen, TX 76543

Sales: (254) 255-4571

Service: (254) 247-3573

Today 7:00 AM - 7:00 PM
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2015 GMC Acadia SLT2 Used Cars in Killeen, TX 76543

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Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Diamond Tricoat Description: Used 2015 GMC Acadia Denali for sale - $30,999, 24,392 miles with Sunroof/Moonroof, Aluminum Wheels, Trailer Package, Navigation System, DVD Entertainment System, Technology Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 25, 2017
Calvin was very helpful & stayed in contact with me. When I made it Patriot he had the vehicle ready for show. I closed on it the next day with a smile.
Is this review helpful? Yes | No
Sep 12, 2017
Brittany Hernandez
Not a very good system. Wound up buying a different vehicle from them. Was a good deal and good sale. Now the follow up has been a roller-coaster. I will say that the GM has made an effort to fix any issues.
Is this review helpful? Yes | No
Apr 9, 2017
Integra_4290
Easiest purchase
1 of 1 people found this review helpful.
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Feb 25, 2017
I Saw the car I was interested in and went in the same day, the dealer Steve was helpful, worked with me, even stayed a little late after hours. I won't give it a 5 only because there wasn't a spare tire or key fob. They offered me a random key fob for me to try and program out of my own pocket with a chance that it wouldn't work. But in the end they worked with me to get me one without me paying for it.
2 of 2 people found this review helpful.
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Feb 10, 2017
They were friendly and help full was a overall good experance would go back again
2 of 2 people found this review helpful.
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Aug 2, 2016
easy,fast and honest. best f and I dept I have seen
1 of 2 people found this review helpful.
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Aug 1, 2016
It was great experience through the buying process of Hyundai Santa Fe sports at very competitive price
1 of 1 people found this review helpful.
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Jun 13, 2016
The only thing that got this dealership a 3 star rating was the finance guy. He was easy to work with and got us through the process quickly. The sales person responded quickly to our original inquiries. Once we wanted direct answers about the vehicle, the emails became generic "can't wait to meet you" responses. The vehicle we purchased had not been cleaned on the inside or under the hood. It was also missing parts which was not disclosed. Overall, a disappointing experience.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Patriot Buick GMC:

Thank you for taking the time to review our dealership. I am sorry that you had a less than favorable experience. Customer service is our main priority, and I would like the chance to speak with you more about what happened. Please call 254.690.7000 or email me at kelseyf@patriotcars.com at your convenience. Kindest Regards, Kelsey Franco, Director of Customer Communications
Apr 8, 2016
Good communications just didnt have the right truck
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Patriot Buick GMC:

Thank you for taking the time to share a complimentary review of Patriot Buick GMC. We are pleased to hear that you had a good experience and want to thank you for your kind feedback. We look forward to doing business with you in the future.
Apr 7, 2016
Poor, not willing to deal, monthly payment would have been the same as my new car, will just wait until I go back home, cars are cheaper.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Patriot Buick GMC:

I'm very sorry that your experience with our dealership was not pleasant. I would love to hear additional feedback from you regarding your review so that we can make necessary changes to improve our customer experience. Please contact me at your earliest convenience. You can reach me by calling 254.690.7000. Thank you, Kelsey Franco, Business Development Director
Mar 23, 2016
Great price. Great truck.Great deal
1 of 1 people found this review helpful.
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Feb 20, 2016
My experience was good, vehicle was already sold.
1 of 1 people found this review helpful.
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Jan 20, 2016
fine group of people
1 of 1 people found this review helpful.
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Jan 13, 2016
They responded promptly and were very friendly and helpful.
1 of 1 people found this review helpful.
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Read 16 old reviews
Sep 26, 2015
I was so impressed with the level of service I received. I dealt with Stan and he got me in my price range, I am overly satisfied with my automobile, and had a great experience. If he could make something happen, he did. If he couldn't, he shot it to me straight and I really respected that. Kudos to the whole team at this Patriot!
1 of 1 people found this review helpful.
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Aug 22, 2015
Nice people
1 of 1 people found this review helpful.
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Aug 10, 2015
I ALWAYS ask for responses via email because I don't want to spend a lot of time on the phone talking business over a vehicle I haven't seen and so that I can document responses and information to keep everything straight. This dealer couldn't call me fast enough. Ignored my request for email response. Failing to follow a simple request from a form is a good indicator of the experience I should expect were I to have dealt with this Dealership.
1 of 1 people found this review helpful.
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Jul 11, 2015
Horrible experience. sales man had no idea what was going on (Ivan). showed up on Wednesday to look at a z71 I saw from the road really liked the truck would have bought it that day if they weren't going to close in 10 minutes, Ivan told me to come back Friday instead of Thursday because he was not going to be there, he assured me that the truck would still be there. He never once told me I could put a deposit on the truck to hold it or anything. So I call Friday morning to talk to him about the price and to tell him I was on my way, well that was a lie. come to find out someone put a deposit on the truck "thursday" and the time limit was up at 4 on Friday. He said he call me back at 4, so I said okay and was pretty upset at this point. I asked Ivan how long the deposit is good for and he told "48 hrs" so there was actually a deposit on the truck when I test drove it on Wednesday and when I found that out I was pissed, I wasted all that time on a truck that was basically sold. They ended up selling the truck on Friday to the person who put the deposit on it. They had a really good price on the truck for the condition it was in. I'm not saying it's a bad dealership, but if they had another truck I liked I would not ask for Ivan.
2 of 2 people found this review helpful.
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Jun 25, 2015
Patriot talked a good game. I explained what I wanted to include price and payment. Every department I spoke to said it would be now problem. This all changed when I got ready to make the hour drive. I asked tons of questions and the answers I got were snide and they were not able to get anywhere close to what I said that I wanted. In fact, the payment was almost doubled. When I told them that I was disappointed in how this was handled, especially since we had been working on it for over a week, they got ugly with me. Their true colors came out. Make sure you have everything set in stone before you head that way.
1 of 1 people found this review helpful.
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Jun 10, 2015
proph5cy
Horrible!!! Car was advertised for $29.991 with 32,477 miles. I drove over 230 miles to get there and the car had over 40k miles on it. 8000 miles difference is 5 days?? Can you say False advertising?? The car had trash in the trunk and interior floor was dirty. The sales person had the nerve to try and raise the price to $32,000 and then got upset because I offered lower. Horrible experience with Patriot. I wouldn't send any business to the Killeen location.
2 of 2 people found this review helpful.
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Mar 6, 2015
They had the exact car that I wanted so I made the drive and met with Stan Carr (his real last name). Be sure you know the internet price before you go in; the invoice they presented was for $1K more and I asked them to correct it. It was a great deal and super easy.
1 of 1 people found this review helpful.
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Mar 2, 2015
They were supposed to reserve car for me. I drove 100mi. they called me 5min before I got there to see if I was coming for the car, just for them to tell me it was sold when I got there...
1 of 1 people found this review helpful.
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Mar 2, 2015
They advertise a sold car
1 of 2 people found this review helpful.
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Feb 17, 2015
Rating is only for email and phone communications. We did not actually visit the dealership as we do not live in Killeen.
1 of 1 people found this review helpful.
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Jan 15, 2015
Nice people. Really happy with my car.
1 of 1 people found this review helpful.
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Nov 10, 2014
Did not honestly try to work a deal.
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Jul 9, 2014
Very quick to contact me. The vehicle was as advertised. However, I passed on it.
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Jun 17, 2014
my experience with Patriot Buick was good, they were a bit slow in responding
Is this review helpful? Yes | No
Feb 5, 2014
Kept in touch with multiple options. Were very helpful and professional. Were willing to drive car to my location to test drive
Is this review helpful? Yes | No
Jun 11, 2013
Good
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