Pat O'Brien Chevrolet, West

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GM Certified Internet Dealer, GM Certified Used Vehicles

25100 Detroit Rd, Westlake, OH 44145

Sales: (440) 249-4236

Service: (440) 249-4237

Today 9:00am - 8:00pm
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2015 Ford F-350 Super Duty Used Cars in Westlake, OH 44145

Great Deal
$6,549 BELOW
Instant Market Value of $36,049

Price: $29,500

Mileage: 14,530

Location: Westlake, OH 44145

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Ford F-350 Super Duty for sale - $29,500, 14,530 miles
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2014 Chevrolet Silverado 1500 Used Cars in WESTLAKE, OH 44145

Great Deal
$4,487 BELOW
Instant Market Value of $28,987

Price: $24,500

Mileage: 29,452

Location: WESTLAKE, OH 44145

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Blue Description: Used 2014 Chevrolet Silverado 1500 for sale - $24,500, 29,452 miles
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2014 Chevrolet Cruze LTZ Used Cars in Westlake, OH 44145

Good Deal
$1,211 BELOW
Instant Market Value of $15,211

Price: $14,000

Mileage: 32,583

Location: Westlake, OH 44145

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Description: Used 2014 Chevrolet Cruze LTZ for sale - $14,000, 32,583 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, RS Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/21/12/55/2014_chevrolet_equinox-pic-266915471163547175-152x114.jpeg

2014 Chevrolet Equinox LS Used Cars in Westlake, OH 44145

Good Deal
$1,050 BELOW
Instant Market Value of $12,050

Price: $11,000

Mileage: 85,379

Location: Westlake, OH 44145

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2014 Chevrolet Equinox LS for sale - $11,000, 85,379 miles with Navigation System, Bluetooth, Aluminum Wheels
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2014 Chevrolet Traverse 1LT Used Cars in WESTLAKE, OH 44145

Good Deal
$1,393 BELOW
Instant Market Value of $19,393

Price: $18,000

Mileage: 63,470

Location: WESTLAKE, OH 44145

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Blue Description: Used 2014 Chevrolet Traverse 1LT for sale - $18,000, 63,470 miles
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2015 Chevrolet Malibu LT Used Cars in WESTLAKE, OH 44145

Good Deal
$1,158 BELOW
Instant Market Value of $16,658

Price: $15,500

Mileage: 9,522

Location: WESTLAKE, OH 44145

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Gray Description: Used 2015 Chevrolet Malibu LT for sale - $15,500, 9,522 miles
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2016 Chevrolet Equinox LTZ Used Cars in Westlake, OH 44145

Good Deal
$1,303 BELOW
Instant Market Value of $23,803

Price: $22,500

Mileage: 19,101

Location: Westlake, OH 44145

Average time on market: 41 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Gray Description: Used 2016 Chevrolet Equinox LTZ for sale - $22,500, 19,101 miles with Leather Seats, Sunroof/Moonroof, Driver Confidence Package, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Convenience Package
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2013 Chevrolet Equinox LS Used Cars in WESTLAKE, OH 44145

Good Deal
$937 BELOW
Instant Market Value of $13,437

Price: $12,500

Mileage: 62,465

Location: WESTLAKE, OH 44145

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Description: Used 2013 Chevrolet Equinox LS for sale - $12,500, 62,465 miles with Navigation System, Bluetooth, Aluminum Wheels
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2007 Jeep Liberty Sport 4WD Used Cars in Westlake, OH 44145

Good Deal
$963 BELOW
Instant Market Value of $6,463

Price: $5,500

Mileage: 117,936

Location: Westlake, OH 44145

Average time on market: 24 days Certified Pre-Owned: No Color: White Description: Used 2007 Jeep Liberty Sport 4WD for sale - $5,500, 117,936 miles with Steel Wheels
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2015 INFINITI QX60 AWD Used Cars in Westlake, OH 44145

Good Deal
$1,855 BELOW
Instant Market Value of $35,855

Price: $34,000

Mileage: 16,164

Location: Westlake, OH 44145

Average time on market: 33 days Certified Pre-Owned: No Color: Silver Description: Used 2015 INFINITI QX60 AWD for sale - $34,000, 16,164 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/28/15/46/2016_dodge_challenger-pic-1705113473234899948-152x114.jpeg

2016 Dodge Challenger R/T Scat Pack Used Cars in Westlake, OH 44145

Good Deal
$1,785 BELOW
Instant Market Value of $35,785

Price: $34,000

Mileage: 19,229

Location: Westlake, OH 44145

Average time on market: 36 days Certified Pre-Owned: No Color: Blue Description: Used 2016 Dodge Challenger R/T Scat Pack for sale - $34,000, 19,229 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/02/19/11/23/2013_chevrolet_malibu-pic-6455377501876723284-152x114.jpeg

2013 Chevrolet Malibu LT Used Cars in WESTLAKE, OH 44145

Good Deal
$899 BELOW
Instant Market Value of $13,899

Price: $13,000

Mileage: 34,584

Location: WESTLAKE, OH 44145

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Gray Description: Used 2013 Chevrolet Malibu LT for sale - $13,000, 34,584 miles
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2014 Chevrolet Cruze 1LT Used Cars in WESTLAKE, OH 44145

Good Deal
$706 BELOW
Instant Market Value of $12,706

Price: $12,000

Mileage: 20,877

Location: WESTLAKE, OH 44145

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Description: Used 2014 Chevrolet Cruze 1LT for sale - $12,000, 20,877 miles
https://static.cargurus.com/images/forsale/2017/03/31/16/12/2015_chevrolet_cruze-pic-5355760627787000744-152x114.jpeg

2015 Chevrolet Cruze 1LT Used Cars in WESTLAKE, OH 44145

Good Deal
$776 BELOW
Instant Market Value of $14,276

Price: $13,500

Mileage: 10,299

Location: WESTLAKE, OH 44145

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Red Description: Used 2015 Chevrolet Cruze 1LT for sale - $13,500, 10,299 miles
https://static.cargurus.com/images/forsale/2017/04/01/12/33/2013_chevrolet_traverse-pic-217915367677888400-152x114.jpeg

2013 Chevrolet Traverse 1LT Used Cars in WESTLAKE, OH 44145

Good Deal
$897 BELOW
Instant Market Value of $20,397

Price: $19,500

Mileage: 45,792

Location: WESTLAKE, OH 44145

Average time on market: 55 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Red Description: Used 2013 Chevrolet Traverse 1LT for sale - $19,500, 45,792 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 6, 2017
Very nice dealership. Everyone I spoke with was very pleasurable. I would be happy to work with them again.
Is this review helpful? Yes | No
Apr 4, 2017
The sales rep was very professional and very responsive. I did not go in person to see the truck because I felt like I was being treated like a schmuck. I felt this way because I have an 800+ credit score. I have the ability to put a significant down payment down. That said I explained to the dealership that I already have a good rate from my credit union (2.49% for 60 months 3.01% for 75 months) even gave them the name of the credit union to be able to verify this information The rep explained out the door with taxes for Cuyahoga county the truck would be about $3280.00 but they could get it out the door for $32,000 (can't recall actual numbers but it was only $100-$150 savings) They said they might be able to match my credit unions rate. At this point I kept trying to explain, why would I 1) do a hard credit pull on my credit report and 2) move my business for the same rate and same sale price. Recognizing that car dealerships get a financial incentive from finance companies when they get the buyer to take financing through the dealership it would seem logical that part of that incentive would be passed on to me as the buyer since 1) there was no significant reduction in price for the vehicle and 2) I didn't need or ask for or want their financing There was no benefit to me (same rate, same sales price ) and downside (hard credit pull) to go with their financing. When I continued to push back on using their financing I was then told the price out the door would be the original $3280 In summary, as a business person I didn't get to where I am by not understanding numbers business or how to create win win relationships and scenarios. This interaction left me believing they were not interested in win/win situations and just what was in it for them (a sale) Hope this review helps
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Feb 15, 2017
Finally purchased this Chevy SS!! O'Brien Chevrolet is a first rate, serious store in a tough business. All were professional and knowledgeable--I believe I received great value throughout the entire process.
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Jan 9, 2017
Wonderful
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Dec 31, 2016
They contacted me quickly, no we're courteous. Add was a little deceiving, only by looking t pictures of car I determined it w a nubile transmission. Looking for automatic car.
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Dec 16, 2016
They were very nice and professional. They deserve a eight star rating.
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Oct 19, 2016
dealership responded immediately to my e-mail request for name and address of dealership.
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Sep 7, 2016
It was great, quick response
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Aug 27, 2016
They have went beyond to help us find a vehicle for work.
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Aug 21, 2016
Great sales staff and no pressure to buy any vehicle
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Aug 7, 2016
Excellent response to questions and sending pictures that were not previously posted
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Apr 28, 2016
Never sent me pictures when I gave them my phone number and they said they would send them. Did call several times tho when I didn't come look at it. Having seen so many vehicles that didn't live up to what I was told didn't bother to go check it out after not receiving the pictures. Also, they list other vehicles they don't have and then propositioned this vehicle which isn't 4wheel drive like the one I originally called about.
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Response from Pat O'Brien Chevrolet, West:

Bob, we apologize you didn't receive your pictures. What we advertise online is exactly what is represented at our dealerships. Our website's inventory is updated daily to remove vehicles that have sold for the day and to add new vehicles in. We have 5 locations which allows customer's access to thousands of vehicles while purchasing from the store closet to your home. Our website can be sorted to help you find the best vehicles that fit your needs that are currently in inventory at your nearest location or any location. We're always here to help, if you are still in the market for a 4WD we'd
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Apr 24, 2016
Excellent service, friendly staff, no pressure. Great experience.
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Response from Pat O'Brien Chevrolet, West:

Frank, we are glad you had a wonderful visit at our dealership. We never want to pressure you, if you need us for anything, don't hesitate to call or stop by. Thank you for sharing your story with us.
Apr 19, 2016
Very good. We were pleased with the sales staff.
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Response from Pat O'Brien Chevrolet, West:

Doug, we appreciate your business and your review. We are glad that we met your expectations and intend on continuing to deliver the same great service at your future visits. Thank you.
Apr 15, 2016
Molu
Very nice dealings
Is this review helpful? Yes | No

Response from Pat O'Brien Chevrolet, West:

Thank you for your review, we appreciate your business Molu.
Mar 23, 2016
sjdusek
Did a terrible job of working with trade.
Is this review helpful? Yes | No

Response from Pat O'Brien Chevrolet, West:

Will you give us an opportunity to understand where we went wrong? Please give us a call with more details. General Manager Pat O'Brien Jr. is available to understand your concern better, he can be reached at 440-899-8888. Thank you for the feedback and giving us an opportunity to hear your concern.
Feb 26, 2016
I tried calling a couple different salesman to work a deal...I had $2400.00 cash in hand...they both said no! The price is firm they said...i can't really imagine alot of business being done out of that dealership...besides the fact, they also told me that the age of the vehicle and the mileage..if it didn't sell within 2 weeks, it will go to auction! Whatever! You will never earn my business. Thank you.
Is this review helpful? Yes | No

Response from Pat O'Brien Chevrolet, West:

Scott,

We wish we could have helped you find a vehicle that fit your budget. With our Upfront Pricing Guarantee the price you see is exactly the price you pay, there's no gimmicks or haggling required. We find that our customers love that you don't have to be a great negotiator to get a great price. They love knowing that every person no matter how they choose to pay or how old or young they may be, will be treated all the same and receive the same great deal.  Mr. O'Brien's Upfront Pricing Guarantee has allowed us to grow from a single location to 5 large dealerships in just 8 short years
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Oct 28, 2015
Excellent
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Sep 15, 2015
Excellent salesperson
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Read 15 old reviews
Mar 24, 2015
Response was fast and helpful.
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Mar 9, 2015
Kevin did everything he said he would do. Great to do business with..
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Jan 28, 2015
NorthernLights
Extremely good service, no pressure, bought the car!
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Jan 14, 2015
My salesman, Adam Gercak, was very professional and they treat you with top notch respect and promptness. Very satisfied.
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Sep 7, 2014
ckutsc33
Emailed many cars . not what I was looking for
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Response from Pat O'Brien Chevrolet, West:

Thanks for comments always available.
Tony DeJesus
Jul 8, 2014
I didn't get to personally talk to a dealer because the car I was interested in was gone. However, they did call and leave a message which I am very thankful for that and their interest in responding to me from a great distance away. Thank you for the concern. Cynthia
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Jun 1, 2014
good
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May 28, 2014
GrifBiz
The dealer responded quickly to my message on Car Guru. I had additional questions and the dealer answered them. The dealer followed up with a phone call. Very good customer service.
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May 24, 2014
A salesperson contacted me shortly after I left a message for them on CarGurus. I explained I was interested in a particular vehicle and was hoping to stop in to see it the next morning. I asked not to be contacted if I did not show because it would only serve to push me away. I made it to the dealership and ended up buying the car. The transaction was simple, the financing was excellent, and every employee was professional and friendly.
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Apr 11, 2014
Car I was interested in was on sale 2 weeks ago now it is $4500 more. I asked if still interested in car could I get the sale price. Response was we adjust car prices accordingly with dealer inventory and customer demand. It is still listed at full price and still on their lot. Let them keep that car. I'll look elsewhere.
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Mar 16, 2014
Tony Dejesus, the best sales representative I've worked with, when purchasing.
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Mar 12, 2014
Good customer service
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Feb 3, 2014
Purchased Vehicle from dealer. No hassles and quick response to questions. Very positive buying experience.
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Aug 30, 2013
Dealer responded
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Aug 20, 2013
The whole staff was very professional and helpful. They provide more service then I expected.
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