Pat O'Brien Chevrolet, West

GM Certified Internet Dealer, GM Certified Used Vehicles

25100 Detroit Rd
Westlake, OH 44145

Sales: (440) 276-3472

Service: (440) 249-4237

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/07/11/07/30/2015_ford_edge-pic-2112434758255952686-152x114.jpeg

2015 Ford Edge Titanium Used Cars in Westlake, OH 44145

Good Deal
$1,271 BELOW
CarGurus IMV of $23,771

Price: $22,500

Mileage: 42,714

Location: Westlake, OH 44145

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Graygray Description: Used 2015 Ford Edge Titanium for sale - $22,500, 42,714 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start, Technology Package
https://static.cargurus.com/images/forsale/2018/03/15/12/18/2018_chevrolet_equinox-pic-3058825901838581123-152x114.jpeg

2018 Chevrolet Equinox 2.0T LT FWD Used Cars in Westlake, OH 44145

Good Deal
$1,697 BELOW
CarGurus IMV of $28,965

Price: $27,268

Mileage: 4,856

Location: Westlake, OH 44145

Average time on market: 85 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Silversilver Ice Metallic Description: Used 2018 Chevrolet Equinox 2.0T LT FWD for sale - $27,268, 4,856 miles with Leather Seats, Sunroof/Moonroof, Driver Confidence Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Convenience Package
https://static.cargurus.com/images/forsale/2018/03/02/08/45/2014_buick_encore-pic-342750817706349450-152x114.jpeg

2014 Buick Encore Premium FWD Used Cars in Westlake, OH 44145

Good Deal
$817 BELOW
CarGurus IMV of $17,817

Price: $17,000

Mileage: 16,869

Location: Westlake, OH 44145

Average time on market: 51 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Browndeep Espresso Brown Metallic Description: Used 2014 Buick Encore Premium FWD for sale - $17,000, 16,869 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/07/14/06/40/2015_hyundai_sonata-pic-6720796513721078790-152x114.jpeg

2015 Hyundai Sonata Sport FWD Used Cars in Westlake, OH 44145

Fair Deal
$622 BELOW
CarGurus IMV of $14,622

Price: $14,000

Mileage: 36,686

Location: Westlake, OH 44145

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silversymphony Silver Description: Used 2015 Hyundai Sonata Sport FWD for sale - $14,000, 36,686 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Premium Package
https://static.cargurus.com/images/forsale/2018/06/12/17/51/2014_toyota_prius-pic-9063531108681435837-152x114.jpeg

2014 Toyota Prius Two Used Cars in Westlake, OH 44145

Fair Deal
$544 BELOW
CarGurus IMV of $11,544

Price: $11,000

Mileage: 98,120

Location: Westlake, OH 44145

Average time on market: 25 days Certified Pre-Owned: No Color: Silversilver Description: Used 2014 Toyota Prius Two for sale - $11,000, 98,120 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/05/06/08/23/2015_jeep_grand_cherokee-pic-7399052418517067628-152x114.jpeg

2015 Jeep Grand Cherokee Used Cars in Westlake, OH 44145

Fair Deal
$992 BELOW
CarGurus IMV of $25,992

Price: $25,000

Mileage: 17,935

Location: Westlake, OH 44145

Average time on market: 38 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Blackbrilliant Black Crystal Pearlcoat Description: Used 2015 Jeep Grand Cherokee for sale - $25,000, 17,935 miles with Bluetooth, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/15/06/48/2016_chevrolet_corvette-pic-9151469108774191400-152x114.jpeg

2016 Chevrolet Corvette Stingray 1LT Coupe RWD Used Cars in Westlake, OH 44145

Fair Deal
$1,417 BELOW
CarGurus IMV of $49,417

Price: $48,000

Mileage: 3,435

Location: Westlake, OH 44145

Average time on market: 18 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Grayshark Gray Metallic Description: Used 2016 Chevrolet Corvette Stingray 1LT Coupe RWD for sale - $48,000, 3,435 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Navigation System, Preferred Package
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2009 Ford Explorer Sport Trac Limited AWD Used Cars in Westlake, OH 44145

Fair Deal
$657 BELOW
CarGurus IMV of $15,657

Price: $15,000

Mileage: 103,215

Location: Westlake, OH 44145

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Blackblack Description: Used 2009 Ford Explorer Sport Trac Limited AWD for sale - $15,000, 103,215 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/20/06/50/2018_chrysler_pacifica-pic-3444390323597989966-152x114.jpeg

2018 Chrysler Pacifica Touring Plus FWD Used Cars in Westlake, OH 44145

Fair Deal
$492 BELOW
CarGurus IMV of $27,992

Price: $27,500

Mileage: 8,073

Location: Westlake, OH 44145

Certified Pre-Owned: No Color: Coppercopper Pearlcoat Description: Used 2018 Chrysler Pacifica Touring Plus FWD for sale - $27,500, 8,073 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Appearance Package, Quick Order Package
https://static.cargurus.com/images/forsale/2018/02/06/07/40/2015_chevrolet_silverado_1500-pic-3708070005973416499-152x114.jpeg

2015 Chevrolet Silverado 1500 LTZ Double Cab 4WD Used Cars in Westlake, OH 44145

Fair Deal
$261 BELOW
CarGurus IMV of $30,261

Price: $30,000

Mileage: 49,165

Location: Westlake, OH 44145

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Whitesummit White Description: Used 2015 Chevrolet Silverado 1500 LTZ Double Cab 4WD for sale - $30,000, 49,165 miles with Leather Seats, Navigation System, Suspension Package, Appearance Package, Chrome Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/06/28/08/24/2011_chevrolet_impala-pic-8590886259057895502-152x114.jpeg

2011 Chevrolet Impala LT FWD Used Cars in Westlake, OH 44145

Fair Deal
$104 BELOW
CarGurus IMV of $9,604

Price: $9,500

Mileage: 60,493

Location: Westlake, OH 44145

Average time on market: 19 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Silversilver Ice Metallic Description: Used 2011 Chevrolet Impala LT FWD for sale - $9,500, 60,493 miles with Bluetooth, Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/06/07/33/2014_chevrolet_equinox-pic-8975063616046221435-152x114.jpeg

2014 Chevrolet Equinox 1LT FWD Used Cars in Westlake, OH 44145

Fair Deal
$31 BELOW
CarGurus IMV of $14,031

Price: $14,000

Mileage: 72,534

Location: Westlake, OH 44145

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Graytungsten Metallic Description: Used 2014 Chevrolet Equinox 1LT FWD for sale - $14,000, 72,534 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2018/02/11/09/53/2012_ford_escape-pic-2864843417116691564-152x114.jpeg

2012 Ford Escape Limited Used Cars in Westlake, OH 44145

Fair Deal
$9 BELOW
CarGurus IMV of $11,009

Price: $11,000

Mileage: 84,712

Location: Westlake, OH 44145

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Graygray Description: Used 2012 Ford Escape Limited for sale - $11,000, 84,712 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Luxury Package
https://static.cargurus.com/images/forsale/2018/05/19/07/31/2014_honda_accord-pic-2609018390774855281-152x114.jpeg

2014 Honda Accord LX Used Cars in Westlake, OH 44145

Fair Deal
$71 ABOVE
CarGurus IMV of $12,929

Price: $13,000

Mileage: 69,732

Location: Westlake, OH 44145

Average time on market: 22 days Certified Pre-Owned: No Color: Blackblack Description: Used 2014 Honda Accord LX for sale - $13,000, 69,732 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/19/07/24/2014_ford_explorer-pic-692400717244614072-152x114.jpeg

2014 Ford Explorer Base 4WD Used Cars in Westlake, OH 44145

Fair Deal
$83 ABOVE
CarGurus IMV of $17,917

Price: $18,000

Mileage: 61,287

Location: Westlake, OH 44145

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silversilver Description: Used 2014 Ford Explorer Base 4WD for sale - $18,000, 61,287 miles with Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
May 30, 2018
Oharar1
Jenna is Very helpful, yet not pushy whatsoever!
May 22, 2018
Heplful
Apr 24, 2018
GuruWDXLK
very good overall experience
Apr 8, 2018
Overall experience was ok. The test drive wasn't fulfilling as the course was limited to a full circle of the surrounding areas. I'm used to test driving vehicles alone to get a better feel for them without a salesperson looking over my shoulder. I was looking for a cash deal but it conflicted with their upfront pricing. Before I left, I was told that they'd just got the car that I was looking for in my price range only to be shown a different vehicle that I had no interest in.
Feb 9, 2018
Responsive.
Jan 31, 2018
Dealer provided all information requested, was timely with responses and follow-up, was very courteous.
Jan 29, 2018
Very prompt
Jan 18, 2018
Excellent experience and staff, Ryan did a great job making sure I was getting what I wanted in the vehicle.
3 people found this review helpful.
Nov 18, 2017
They called and sent an e-mail and tried to make an appointment
Nov 11, 2017
Sales man (Ryan), never called me back once he learned I had a payoff on my trade in. He was unprofessional and rude.
1 people found this review helpful.
Nov 10, 2017
baldy88811
It was awesome
Oct 17, 2017
It tok them way to long to respond. by the time they did the car was sold.
1 people found this review helpful.
Oct 7, 2017
twwmthanc
Angry salesman hasn't returned a call since we decided not to go with them. Also offered a refundable deposit and now disputing with the credit card company ....NOT NICE
2 people found this review helpful.
Sep 30, 2017
Good
0 people found this review helpful.
Sep 29, 2017
Very helpfull
0 people found this review helpful.
Sep 11, 2017
Ryan contacted me very fast with all the details I needed to know.
3 people found this review helpful.
Jul 4, 2017
Fiona05
All communication was through e-mail, and the salesperson quickly replied answering all my questions. All involved with the sales process were professional and patient with all my questions. They definitely treated me fairly.
Jun 9, 2017
GuruVQQ8
Awesome customer service
Apr 6, 2017
Very nice dealership. Everyone I spoke with was very pleasurable. I would be happy to work with them again.
Apr 4, 2017
The sales rep was very professional and very responsive. I did not go in person to see the truck because I felt like I was being treated like a schmuck. I felt this way because I have an 800+ credit score. I have the ability to put a significant down payment down. That said I explained to the dealership that I already have a good rate from my credit union (2.49% for 60 months 3.01% for 75 months) even gave them the name of the credit union to be able to verify this information The rep explained out the door with taxes for Cuyahoga county the truck would be about $3280.00 but they could get it out the door for $32,000 (can't recall actual numbers but it was only $100-$150 savings) They said they might be able to match my credit unions rate. At this point I kept trying to explain, why would I 1) do a hard credit pull on my credit report and 2) move my business for the same rate and same sale price. Recognizing that car dealerships get a financial incentive from finance companies when they get the buyer to take financing through the dealership it would seem logical that part of that incentive would be passed on to me as the buyer since 1) there was no significant reduction in price for the vehicle and 2) I didn't need or ask for or want their financing There was no benefit to me (same rate, same sales price ) and downside (hard credit pull) to go with their financing. When I continued to push back on using their financing I was then told the price out the door would be the original $3280 In summary, as a business person I didn't get to where I am by not understanding numbers business or how to create win win relationships and scenarios. This interaction left me believing they were not interested in win/win situations and just what was in it for them (a sale) Hope this review helps
9 people found this review helpful.
Feb 15, 2017
Finally purchased this Chevy SS!! O'Brien Chevrolet is a first rate, serious store in a tough business. All were professional and knowledgeable--I believe I received great value throughout the entire process.
1 people found this review helpful.
Jan 9, 2017
Wonderful
Dec 31, 2016
They contacted me quickly, no we're courteous. Add was a little deceiving, only by looking t pictures of car I determined it w a nubile transmission. Looking for automatic car.
0 people found this review helpful.
Dec 16, 2016
They were very nice and professional. They deserve a eight star rating.
Oct 19, 2016
dealership responded immediately to my e-mail request for name and address of dealership.
Sep 7, 2016
It was great, quick response
Aug 27, 2016
They have went beyond to help us find a vehicle for work.
Aug 21, 2016
Great sales staff and no pressure to buy any vehicle
Aug 7, 2016
Excellent response to questions and sending pictures that were not previously posted
Read 23 old reviews
Apr 28, 2016
Never sent me pictures when I gave them my phone number and they said they would send them. Did call several times tho when I didn't come look at it. Having seen so many vehicles that didn't live up to what I was told didn't bother to go check it out after not receiving the pictures. Also, they list other vehicles they don't have and then propositioned this vehicle which isn't 4wheel drive like the one I originally called about.
1 people found this review helpful.
Response from current dealership:
Bob, we apologize you didn't receive your pictures. What we advertise online is exactly what is represented at our dealerships. Our website's inventory is updated daily to remove vehicles that have sold for the day and to add new vehicles in. We have 5 locations which allows customer's access to thousands of vehicles while purchasing from the store closet to your home. Our website can be sorted to help you find the best vehicles that fit your needs that are currently in inventory at your nearest location or any location. We're always here to help, if you are still in the market for a 4WD we'd
 More ...
Apr 24, 2016
Excellent service, friendly staff, no pressure. Great experience.
Response from current dealership:
Frank, we are glad you had a wonderful visit at our dealership. We never want to pressure you, if you need us for anything, don't hesitate to call or stop by. Thank you for sharing your story with us.
Apr 19, 2016
Very good. We were pleased with the sales staff.
Response from current dealership:
Doug, we appreciate your business and your review. We are glad that we met your expectations and intend on continuing to deliver the same great service at your future visits. Thank you.
Apr 15, 2016
Molu
Very nice dealings
Response from current dealership:
Thank you for your review, we appreciate your business Molu.
Mar 23, 2016
sjdusek
Did a terrible job of working with trade.
Response from current dealership:
Will you give us an opportunity to understand where we went wrong? Please give us a call with more details. General Manager Pat O'Brien Jr. is available to understand your concern better, he can be reached at 440-899-8888. Thank you for the feedback and giving us an opportunity to hear your concern.
Feb 26, 2016
I tried calling a couple different salesman to work a deal...I had $2400.00 cash in hand...they both said no! The price is firm they said...i can't really imagine alot of business being done out of that dealership...besides the fact, they also told me that the age of the vehicle and the mileage..if it didn't sell within 2 weeks, it will go to auction! Whatever! You will never earn my business. Thank you.
1 people found this review helpful.
Response from current dealership:
Scott,

We wish we could have helped you find a vehicle that fit your budget. With our Upfront Pricing Guarantee the price you see is exactly the price you pay, there's no gimmicks or haggling required. We find that our customers love that you don't have to be a great negotiator to get a great price. They love knowing that every person no matter how they choose to pay or how old or young they may be, will be treated all the same and receive the same great deal.  Mr. O'Brien's Upfront Pricing Guarantee has allowed us to grow from a single location to 5 large dealerships in just 8 short years
 More ...
Oct 28, 2015
Excellent
Sep 15, 2015
Excellent salesperson
Mar 24, 2015
Response was fast and helpful.
Mar 9, 2015
Kevin did everything he said he would do. Great to do business with..
Jan 28, 2015
NorthernLights
Extremely good service, no pressure, bought the car!
Jan 14, 2015
My salesman, Adam Gercak, was very professional and they treat you with top notch respect and promptness. Very satisfied.
Sep 7, 2014
ckutsc33
Emailed many cars . not what I was looking for
Response from current dealership:
Thanks for comments always available.
Tony DeJesus
Jul 8, 2014
I didn't get to personally talk to a dealer because the car I was interested in was gone. However, they did call and leave a message which I am very thankful for that and their interest in responding to me from a great distance away. Thank you for the concern. Cynthia
Jun 1, 2014
May 28, 2014
GrifBiz
The dealer responded quickly to my message on Car Guru. I had additional questions and the dealer answered them. The dealer followed up with a phone call. Very good customer service.
May 24, 2014
A salesperson contacted me shortly after I left a message for them on CarGurus. I explained I was interested in a particular vehicle and was hoping to stop in to see it the next morning. I asked not to be contacted if I did not show because it would only serve to push me away. I made it to the dealership and ended up buying the car. The transaction was simple, the financing was excellent, and every employee was professional and friendly.
Apr 11, 2014
Car I was interested in was on sale 2 weeks ago now it is $4500 more. I asked if still interested in car could I get the sale price. Response was we adjust car prices accordingly with dealer inventory and customer demand. It is still listed at full price and still on their lot. Let them keep that car. I'll look elsewhere.
0 people found this review helpful.
Mar 16, 2014
Tony Dejesus, the best sales representative I've worked with, when purchasing.
Mar 12, 2014
Good customer service
Feb 3, 2014
Purchased Vehicle from dealer. No hassles and quick response to questions. Very positive buying experience.
Aug 30, 2013
Dealer responded
Aug 20, 2013
The whole staff was very professional and helpful. They provide more service then I expected.

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