Pat Mcgrath Chevyland

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GM Certified Internet Dealer, GM Certified Used Vehicles

1600 51st Street Northeast
Cedar Rapids, IA 52402

Sales: (888) 789-4791

Service: (319) 393-6300

Today 8:30am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 16, 2017
Don't know how we ended up looking at a 2004 Buick LaSabre Limited. The car dealership obviously have an experienced team who danced very smoothly with every step perfectly timed. The appointment setter returns my call, sets up a 2 pm appointment. Calls me back to tell me who I'm to ask for. My hubby drives me up to the building as a man is walking out. The man said are you Mrs J? Our used car manager asked me to show you the car. Here it is want to take a drive? At the closing table I give the same guy my final offer, he dances back to used car manager, together they waltz back to where I'm sitting. They turn down my offer. So I waltz out to my hubby in his car. He and I talk. We call back a bit later bowing to say we'll take it. Returning to our salesman he dances us around corner to the finance man to write up details. As expected finance guy smoozes with us THEN finally gets to the service add on spiel. We then sign his form to save his job as it proves he did try to sell us extra service options. Then for the final movement of this dance the finance guy picks up his phone to say to our used car salesman "your customer is ready. WIth perfect timing there's a knock on the door just as our finance guy is hanging up is phone. (I'm serious!) Yes it was our used car saleman. He dances my hubby and I outside to the freshly washed car and hands me my keys. Mr. M, Mr.J, Mr L and yes finance man Mr. L - I half expected them all to show up and bow as i drove away looking back in my rearview mirror. Bravo guys Bravo! Mrs. J
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Jun 13, 2017
Excellant salesman, very poor customer satisfaction with the people that tell the salesman what to do and what to come back to the customer with, they stay hidden in their cubicles and offer very few if any encentive to buy the car in the prices they offer to sell the car for . They act like they are better than there cstomers
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Jun 1, 2017
They responded, but I got the impression that one hand didn't know what the other hand was doing. I wanted to look at a truck that they had up there, and was ready to go and was called back and said oh yeah we don't have that truck, it's going to be looked at by someone else. I really didn't get a chance to rate them fairly as this is the only thing I had to talk about.
0 of 1 people found this review helpful.
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Response from Pat Mcgrath Chevyland:

Hi Jeff, I would like to know more about your experience. Since I don't have your last name available, I don't know how to contact you. Please reach out to me so we can get this situation fixed. Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com
May 3, 2017
Reed David
They were very friendly on the phone. They were willing to move the vehicle to a closer location for my convenience! I was just unable to make it there due to my disability. It was my loss
Is this review helpful? Yes | No

Response from Pat Mcgrath Chevyland:

I'm sorry to hear about that! Just remember if you're ever not able to make it in, we will come to you! Feel free to reach out to me if this is something you're interested in! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com
Apr 22, 2017
GuruXH3Y
Very good service and down to earth. Car buying made simple .
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Response from Pat Mcgrath Chevyland:

Thanks for this great review! Feel free to let me know if you have any questions! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com
Apr 8, 2017
GuruZRW2
A dealer representative called me to discuss my inquiry. I responded that I needed to discuss it with my wife. I was called again approx two hours later (very annoying) and multiple times in the following days. I never answered the calls again. They may be a good delaer, but I was not impressed.
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Response from Pat Mcgrath Chevyland:

Thank you for taking the time to share this information and we are discussing it with our staff today. We apologize for any inconvenience or frustration that this has caused and if there is anything I can do to make up for it please contact myself, Gavin McGrath General Manager at 319-393-6300. Thank you again for sharing this and for giving us an opportunity.
Feb 26, 2017
Great
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Response from Pat Mcgrath Chevyland:

Hi Blake! Thanks for this great rating and review!! Feel free to reach out to me with any questions or concerns you may have! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com
Feb 19, 2017
Took awhile to get back to me...car sold.
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Response from Pat Mcgrath Chevyland:

Thanks for this rating and review Andrew. I would like to know more about your situation and who you all dealt with. Please reach out to me at any time. Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com
Feb 6, 2017
good personel,car was dirty inside did drive it,lost intrest when say how dirty it was.
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Response from Pat Mcgrath Chevyland:

Hi Tom, I'm sorry to hear that it hadn't been detailed yet when you looked at it. Where you able to find something else or are you still looking? I would be happy to help you find the vehicle that works for you! Feel free to reach out to me with any questions or concerns! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com
Dec 21, 2016
Fistfulofsteel
Quick to respond although I did not buy from this dealer. Courteous.
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Dec 13, 2016
Nice people - wrong vehicle for me so I did not buy.
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Sep 29, 2016
Great service and extremely helpful, would recommend them to anyone!
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Jul 29, 2016
good
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Jul 22, 2016
Didn't listen to a word I said. Ambushed me with paperwork when I just wanted to see the vehicles I had researched. Cars weren't even on the lot. Never saw them. Did not and will not ever get my business.
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Jul 10, 2016
Just bought my car yesterday! They are amazing! Will definitely recommend them!
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Jun 18, 2016
Outstanding service and follow up
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May 10, 2016
The sales people are jokes; they tell you the car is there, you get there w/in 10 mins and not only is it not on the lot, it's bring bought and signed for - that doesn't all happen in 10 mins; the test drive is longer then that!!!
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May 6, 2016
WesBlanch
Had an email back right away. Spoke with them by phone and really appreciated the customer service of Callie. We ultimately purchased privately, but they were quite helpful.
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Apr 1, 2016
Russtarr
The salesman was great. He even stayed late to make sure I was happy. But the offer they made me for my trade was insulting. Wouldn't recommend trading your car. But the price for the car I wanted was fair. I have seen better deals.
1 of 1 people found this review helpful.
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Mar 14, 2016
Has Really Good Customer Service.
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Feb 28, 2016
Excellent, friendly, accomodating, professional
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Read 2 old reviews
Oct 11, 2012
high priced on used items.
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Nov 26, 2011
Willing to help and provide info on their cars. Good group of folks.
Is this review helpful? Yes | No

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