Palatine Motors

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2228 N Rand Rd
Palatine, IL 60074

Sales: (847) 991-2121

Today 10:00 AM - 3:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 9, 2017
Very good experience.
1 people found this review helpful.
Response from current dealership:
Thank you for having confidence doing business with us, we always trying to do our best, hope will see you again.
Feb 17, 2017
Great people.
1 people found this review helpful.
Response from current dealership:
Thank you for putting your confidence and trust to do business with us.
Feb 11, 2017
Good conunication.
2 people found this review helpful.
Response from current dealership:
Thanks  for taking the time to give us a review we always try to do the best we can and keep  all customers happy .
Dec 24, 2016
the people here did everything they cold to get me in the door and were very professional but Palatine is too far for me
5 people found this review helpful.
Dec 18, 2016
Palatine Motors did not hesitate to allow me have the car for several hours to take the car to my mechanic. We came to a mutually acceptable price for the car without contentious negotiations.
4 people found this review helpful.
Nov 24, 2016
AAA+++ excellent price and people...... i would recommend this dealer.
2 people found this review helpful.
Nov 4, 2016
Easy to deal with and would not hesitate to use again
2 people found this review helpful.
Aug 30, 2016
Contacted me the next day and answered all questions I had.
1 people found this review helpful.
Aug 24, 2016
service was fine i jus didnt get approved on my own
1 people found this review helpful.
Read 5 old reviews
Jun 17, 2016
Nice People there. Polite and helpful. Provide me a lot of information about where I can check the car. Anytime I call them, they always help. Thanks you all.
1 people found this review helpful.
Jun 10, 2016
Anna_Marie
Great experience with Palatine Motors, even though they are not big at all, they know what they are doing, they picked me up from the train station, answered all my questions and help me with financing; go see Aldo or Laby , they will make sure that you will get a very good deal just like I did!
3 people found this review helpful.
Apr 19, 2016
Sales associate was very nice and upfront. The sales associate quoted me a price of $7995, I agreed and drove from Indianapolis to Palatine, Illinois to purchase this truck. The transaction was easy and painless. The sales associate even contacted an out of state BMV representative to inquire about a tax question. After all paperwork was completed I gave the associate $8000 in cash. He counted and gave me a bill of sale and a receipt. He then asked his manager for $5 for the change, he only had $2 in his pocket and I said that's fine, we will take the $2 and call it even. The manager said "no, I will just keep it". I understand that it was only $5 out of an $8000 transaction, but that to me is not good business practice. There is such a thing as business etiquette and Palatine Motors absolutely failed at a very simple exchange. I was given a price, I provided the cash and held up my end of the deal. Its not about the dollar amount, it's about the fact that they refused to give me any kind of change at all. I would not recommend doing business with Palatine Motors, not because of service because the service was great and the sales associate was great, but because of lack of honesty and morals. Needless to say, I will not be a return customer, all because they refused to give me $5, not because I had to drive 4 hours to buy the vehicle.
4 people found this review helpful.
Response from current dealership:
I thing there is a big misunderstanding, the reason the five dollars was not returned it was because the customer Did not want to pay  The documentation fee of $167 so I thought the five dollars  Will offset some on the doc fee , In fact I told the customer if I was there present from the beginning of  negotiations he would had to pay the doc fee not known  at the time my sales person agreed to waive the  documentation fee .
Customer drove all the way From  Indiana to purchase our vehicle because he knew was getting  super great savings and we gave them great service and great truck,
I fee
 More ...
Dec 6, 2011
good car
Oct 2, 2011
very nice people. great deal.great cars and trucks

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