Palace Auto Center

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7070 Commerce Cir, STE D
Pleasanton, CA 94588

Sales: (925) 225-9010

Today 11:00 AM - 5:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 13, 2018
very clean car, just had been washed. They also took off the hard top and showed how to put on the soft top. We bought this vehicle.
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Jan 5, 2018
Guru5YCLS
Yes they did exactly what I asked. Good guy
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Dec 19, 2017
I'm buying this vehicle in a couple of weeks. I pray its,still available
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Dec 3, 2017
Very professional and easy to deal with. Rob made the whole process pleasant and went above and beyond to ensure customer satisfaction. I am very please with the BMW i purchased from them.
1 of 1 people found this review helpful.
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Dec 3, 2017
I'm really just at the research stage right now, most of these cars seem overpriced versus KBB values and most have been on the lot for quite a while so they are very proud of them even though the company is out of business for all intents and purposes. I can probably get a better deal on a benz or a porsche. The dealership did emial me back saying that the car was available for sale, I haven't pursued it further for the reasons stated earlier
1 of 5 people found this review helpful.
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Nov 7, 2017
Response was fast but I already bought a car before I saw it
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Oct 1, 2017
Although I haven't bought a vehicle, the sales rep was very friendly and informative to assist me in understanding the process. Greg
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Aug 20, 2017
Rob was extremely helpful. We ended up purchasing a 2006 Mini Cooper S JCW. I would definitely purchase another car from Palace Auto Center.
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Aug 13, 2017
I had an Awesome experience at Palace Auto Center, Rob's such a professional, resonable price and transparent transaction. Will recomment to my family and friends.
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Aug 10, 2017
Rob runs a fantastic dealership with focus on customer satisfaction. I had a wonderful experience buying from Palace Auto Center. Phone calls and emails were answered almost immediately, there were no games played, and I got a very fair deal on a fantastic car. I would highly recommend Palace Auto Center to anyone looking for a high quality used car.
1 of 1 people found this review helpful.
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Jul 31, 2017
prompt reply!
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Jul 25, 2017
Good, helpful voice mail back to me but I am not interested at this time due to my medical problems.
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May 23, 2017
Best car buying experience ever
0 of 2 people found this review helpful.
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Apr 28, 2017
FANTASTIC transaction with Palace. Bob took care of everything, worked with me on a great price, set up shipping to our home in Texas, and the car got here in less than a week! Up front and accurate on all information. Very professional dealership.
1 of 1 people found this review helpful.
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Apr 12, 2017
Replies lightning speed
1 of 2 people found this review helpful.
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Apr 6, 2017
Good interface Pricey
1 of 2 people found this review helpful.
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Mar 22, 2017
BruceeeC
contacted with the information needed fast
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Mar 15, 2017
EXP_1243
Very good customer service!
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Mar 14, 2017
Very quick response to my inquiry and an immediate link to the CARFAX info for the vehicle of interest. There was also a quick invitation to view the vehicle in person. A pleasant exchange of information is a very efficient time frame.
1 of 1 people found this review helpful.
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Dec 21, 2016
Atoygweee
This dealer called me within minutes of receiving my request through cargurus.com. I ended up not liking the vehicle that I test drove but the dealer was awesome. I showed up at the location unannounced with no appointment and was on a test drive within five minutes. Dealer was honest about price and offered a very good deal on the vehicle. Had I liked the car more I definitely would've purchased from this dealer.
1 of 1 people found this review helpful.
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Dec 6, 2016
The overall transaction was prompt! Very friendly and felt no pressure from the dealer. I will consider them for a future car!
1 of 1 people found this review helpful.
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Oct 18, 2016
Bob sounds like a solid guy. I got a good impression. He answered my questions and I am seriously thinking about this vehicle. I need to make arrangements to test drive and see it up close.
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Oct 3, 2016
Very cooperative. Nice experience. Found great financing.
1 of 1 people found this review helpful.
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Sep 2, 2016
Very nice and professional. Worked to get me what I needed. Not pushy or forward.
1 of 1 people found this review helpful.
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Aug 25, 2016
The dealer was responsive.
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Aug 4, 2016
They got right back to me.
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May 30, 2016
Although I did not end up purchasing from Palace Auto, Rob the owner, was extremely courteous and honest. A pleasure to work with. If you are purchasing a vehicle in the Bay Area , I would highly suggest working with this dealership.
2 of 2 people found this review helpful.
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Mar 25, 2016
Didn't want to come down on price very much, according to car gurus was over priced by about $ 2 thousand bucks,
2 of 5 people found this review helpful.
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Jan 22, 2016
Great!
0 of 2 people found this review helpful.
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Read 33 old reviews
Dec 28, 2015
Bought the car drove it home found out it needed a fuel pump . Otherwise was a good experience !
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Oct 31, 2015
Sandon was excellent! He was very informative on the car. We also enjoyed his professional and approachable personality. Thank you Palace Auto!
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Oct 19, 2015
A very good experience. Sandon was most helpful in arranging for a spur-of-the-moment test drive of the vehicle. A very helpful, no-pressure atmosphere, where all were primarily interested in helping me find what I was looking for in a car. Even though I didn't but the car I tested, I will not hesitate to return to Palace Auto to continue my search.
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Aug 20, 2015
even though I didn't ultimately buy a car from Palace, I was impressed with their professionalism and no pressure style as well as their return communications. would recommended Palace to others.
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Aug 14, 2015
Very professional and ethical, would recommend to anyone!
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Jul 10, 2015
Dealer quickly responded and am in the process of enjoying my new convertible! A professional, friendly, knowledgeable establishment! Thanks all, see you Saturday!!!
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Jul 9, 2015
Rob and Naomi were both great. No pressure sales and real friendly.
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Jul 1, 2015
bil22
friendly, not pushy
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Apr 20, 2015
Rob and staff were honest, friendly, professional, knowledgeable about their cars, and very accommodating. I would definitely recommend them to anyone.
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Mar 30, 2015
They were very professional and friendly, answered all of my questions and everything but they were only willing to negotiate a tiny bit on price.
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Feb 28, 2015
Excellent
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Feb 6, 2015
Hellovinnie
35
Rob, the owner of the dealer is one of the few honest car dealers in the business. Purchased an Audi from him after working out a great deal over email. But this is where Rob really shined: During the test drive (mind you I traveled more than 400 miles to get to his dealer) the check engine light came on. Rob was very honest about the ordeal and his tech Tod, was such a pleasure to talk to. The check engine issue came out to be for a major repair that unfortunately the mechanics had not caught after Rob had purchased the car. Instead of leaving me stranded 400+ miles from home, he said "I have to do the right thing" and that he did. We worked out the issue to where I drove home with the car knowing very well that Rob would not go back on his word. And he didn't. The repairs were handled after a mutual agreement was reached between us and I am a happy customer.Therefore, Therefore, I would highly recommend Rob and Naomi and the crew to all of my friends. I will be coming back her for next car. P.S. Rob knows his cars too. So it helps to buy from someone who actually knows his product.
1 of 1 people found this review helpful.
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Jan 27, 2015
I had an initial response to my inquiry but, when I asked for additional information, I never heard back.
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Jan 21, 2015
Quick response good service
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Nov 1, 2014
Rob was up-font, honest & polite. Excellent to do business with.
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Nov 1, 2014
Rob responded via phone and email. He was very prompt. Right now, I am saving up for a purchase. Hopefully soon with Palace. Great selection, good looking cars, great website easy to navigate and answer any questions.
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Oct 3, 2014
Santorini
I just recently bought a 2011 Mini Countryman from Palace Auto - they were great to deal with. I love the car and would highly recommend them to anyone.
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Aug 8, 2014
Trusting a dealer is usualy very tough to do but at palace auto center I had no problem. The reveiws helped me a lot but still I wanted to experiment it in person. Rob and his wife naomi are fantastic with customers.you don't feel you are buying a car from a used car dealer. I bought a 07, bmw 55oi from them I love this car. Very very clean spotless, I drove from fresno late sfternoon they stayed open for me & another customer, after a short time I drove back with my incredible fast 550i bemmer.Buy from palace auto center only in bay area! They have the best service, best product and the best people to work with.don't waist your time elsewhere.
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Jul 7, 2014
Friendly service, upfront information regarding auto details, expeditious and knowledge is strong.
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Apr 15, 2014
Jojolovecharry
The best experience I ever had buying a car.... Rob is Simply the best car guy this side of the bay! Highly recommended!
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Apr 2, 2014
Nice guys, give them a try :)
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Jan 20, 2014
Very knowledgeable, patient, professional and customer oriented. Great place to buy a car.
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Jan 4, 2014
Good follow-up and pleasant. I decided car was too old a vintage for me to pursue.
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Oct 19, 2013
Too much texting back and forth
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Oct 18, 2013
I found the car that I was looking for.
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Mar 17, 2013
Rob, the owner, was extremely helpful and professional. He is very knowledgable about all his cars. He made what can be a stressfull transaction into a pleasure.
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Jan 8, 2013
OK....but pretty inflexible.
1 of 1 people found this review helpful.
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Dec 27, 2012
I would highly recommend this dealer for future prospects. Rob was very accomodating and made sure that the deal was fair and good every step of the way. When an issue arose, he made sure to take care of the situation. He was also readily available by phone to answer any questions I had.
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Nov 27, 2012
Very quick response
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Oct 17, 2012
Dealer responded
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Aug 7, 2012
Pleasant dealing with Palace Auto Center...no sales-pitching, honest about car issues (if any). fair market price. Helped with getting additional OEM parts in addition to car.
1 of 1 people found this review helpful.
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Jun 28, 2012
Quick to respond. Returned calls promptly. Very easy purchase. Thanks Rob/Naomi for the great experience.
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Jun 6, 2012
Great experience - Nice show room with several reasonably priced cars, I purchased an Audi A4 Avant from Rob, he was really friendly and professional, did not push and gave me a fair deal! I would purchase from here again!
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