Ourisman Volkswagen of Bethesda

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7001 Arlington Rd
Bethesda, MD 20814

Sales: (877) 288-3319

Service: (844) 338-8784

Today 9:00am - 9:00pm
(Open Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 22, 2017
Terrible dealer, can't get their act together, constantly calling even after they have been spoken too. Old bait and switch technique. This price is only good, if you currently own a VW, have graduated college in the last two years or next six months, are wearing penny loafers when you walk in the dealership, were born on a leap year between 0900 and 0901.
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Feb 13, 2017
Sgoewey
Bait and switch. When I called about the egolf SEL listed for 21K (bc no picture and scant details) the sales dept tried to redirect me to the SE model- even though I participated in answering her questions on my experience with similar vehicle (since I owned one and she said she never drove it) Mysteriously the call was disconnected when transferred to another sales person who was labelled as the product specialist.
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Jan 9, 2017
The dealer, Bill was very friendly! Had a great experience overall.
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Aug 7, 2016
We told the sales rep we wanted to buy the car. He did not want to see us the following AM as it was his day off by the following AM someone else sold the car. He didn't even have the nerve to tell us he messed uo
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Jul 2, 2016
wonkonwheels
5
Very helpful in person, but web sales didn't communicate with dealer, so we had to spend an hour shuttling to satellite lots and never had time to actually talk numbers and buy a car. Our salesman was very professional and understanding about our time crunch and how we wanted to evaluate multiple cars
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Mar 21, 2016
They were okay but I bought one somewhere else.
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Dec 13, 2015
MEJackson
The dealership was very responsive to my request. I had an appointment with them, but was able find a car the night before.
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Dec 1, 2015
Good
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Nov 4, 2015
Went to see car it was not even in dealership. They wanted me to come later. Very inconveniet
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Nov 2, 2015
Very good
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Oct 29, 2015
rjkern1
Not pushy, wanted to help.
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Oct 25, 2015
received a email from dealer. Very helpful, but I was intererted in another car
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Oct 24, 2015
Very helpful! - we were looking for a good used vehicle for a few months and found it here... Wes was our salesman and we appreciated his frankness and car knowledge, without pressure.
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Oct 16, 2015
Wes was the man thanks he call right away yes i brought the car very very nice
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Sep 23, 2015
They did have a great price on the vehicle I was looking at
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Sep 17, 2015
They were constant calling me... Good place
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Aug 21, 2015
Not very responsive. Couldn't get me the vehicle I was interested in seeing because it was "on another lot" even though I gave them 24 hrs heads up.
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Read 3 old reviews
Mar 10, 2014
Excellent customer service, great experience.
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Apr 9, 2013
the dealer responded to my contact with the information that I requested. Thanks J.M.
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Aug 15, 2012
The vehicle has been on the market for quite some time and they were not even willing to negotiate a deal, but I do see that they keep lowering the price?!!
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