Ourisman Chrysler Jeep Dodge RAM

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12430 Auto Drive
Clarksville, MD 21029

Sales: (410) 988-8100

Service: (855) 872-5359

Today 9:00am - 9:00pm
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2010 Lexus RX 350 AWD Used Cars in Clarksville, MD 21029

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 22, 2017
They did contact me with a good price but I found something closer to home. I have purchased from Ourisman before and they were very nice to deal with and had great prices.
Is this review helpful? Yes | No
Oct 19, 2017
gekkogirl
Dan was great! Very helpful!
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Sep 26, 2017
They were great throughout the whole process keeping you informed and being as prompt as possible. Make sure to ask for Q, he is the BEST and will take GREAT care of you.
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Sep 18, 2017
carlos nieto
Great
Is this review helpful? Yes | No

Response from Ourisman Chrysler Jeep Dodge RAM:

Thanks for the great review!
Sep 15, 2017
Easiest dealer transaction in recent memory.
1 of 1 people found this review helpful.
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Sep 14, 2017
av8nesq
Easy.
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Jul 6, 2017
The salesman that I dealt with was a very nice guy and I could tell he wasn't out to get me into something I didn't feel comfortable with however the sales department was not the nicest group of guys and they were playing it really hard. Then to end my transaction they were standing outside trash talking various people which I thought was rather unprofessional. Despite these issues there was an overall welcoming feel and I did not feel like I was getting ripped off.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 4, 2017
markster99
Great job of following up, but the car I was interested was wholesaled.
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Jun 1, 2017
Quick response by Internet Mgr., which is unusual on most inquiries that I have initiated.
Is this review helpful? Yes | No
May 30, 2017
The price they are displaying on internet is valid only for a military and some customers with current leasing only. I was disappointed because this dealer is attracting potential customers with inaccurate prices.
9 of 9 people found this review helpful.
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May 25, 2017
Very helpful and prompt, answered all my questions
Is this review helpful? Yes | No
Apr 12, 2017
Q was very professional and polite
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Mar 13, 2017
Easy to work with. Everything went great and love the Challenger!
Is this review helpful? Yes | No
Mar 3, 2017
They were very prompt in replying to my inquiries about the car I was interested in. I felt like they really low balled me on my trade in and therefore I wasn't able to make a deal on the car I wanted.
1 of 2 people found this review helpful.
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Jan 28, 2017
Very nice and easy to work with.
0 of 1 people found this review helpful.
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Dec 6, 2016
good response time
1 of 2 people found this review helpful.
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Dec 6, 2016
Awesome
0 of 2 people found this review helpful.
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Nov 8, 2016
jdangerously
This is for Ourisman in Clarksville, MD. This dealership is great! My sales guy Mitch was very thorough and worked to get me the best deal. He even called me back on his day off! He didn't spend a lot of time trying to get me to buy stuff I wasn't interested in. Keep in mind that the advertised price includes all possible discounts, but I still got a great deal on a brand new truck!
1 of 3 people found this review helpful.
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Oct 9, 2016
Very good, not the one that I wanted but nice
0 of 1 people found this review helpful.
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Oct 9, 2016
Dealer advertised vehicle but then responded that they were going to send the vehicle to auction.
1 of 2 people found this review helpful.
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Sep 11, 2016
This price needs to be adjusted, they let me drive all the way out there, and the price was 7,000 higher than advertised.
5 of 6 people found this review helpful.
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Aug 1, 2016
Someone from their office asked if my email was correct and after I replied, I never heard anything again; even after following up.
1 of 2 people found this review helpful.
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May 26, 2016
They did not pay attention to our emails. I guess they figured if they got me in the showroom, they could sell me anything.
1 of 2 people found this review helpful.
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Read 7 old reviews
Dec 10, 2015
Sherwin Williams responded fast to the email then called me told me that he would get the information on the 3500 never heard from him since. That was a week and half ago.
1 of 2 people found this review helpful.
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Oct 5, 2015
Great customer service! Helpful, efficient and clearly professional....
0 of 1 people found this review helpful.
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Oct 29, 2014
The price listed is not the true price. It is a gimick to get you interested but they won't actually sell the vehicle for that price.
1 of 1 people found this review helpful.
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Apr 16, 2014
Very Poor Follow through on the parts of the salesperson. I purchased a vehicle from a nearby competitor (Criswell in Gaithersburg, MD) where I had an outstanding buying experience.
Is this review helpful? Yes | No
Jan 24, 2013
I was contacted by the dealer quickly however after consideration I decided not to purchase a vehicle at this time.
0 of 1 people found this review helpful.
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Jan 13, 2013
called within 24 hrs.
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Jul 18, 2011
The salesman Dan Ipes was rude and obnoxious. The thermostat knob did not work correctly (it would just keep turning in either direction and you could not adjust the temp so in the winter we would not be able to switch it to heat) and the salesman and the manager kept saying they were not going to fix it. They finally did fix it when I told them it had better be working when I come pick up the car or I wanted my check back (we payed in full). Also we asked that they wash it and Dan Ipes simply said "no". What kind of service is that where a dealership won't even wash the car that you're buying from them? On the windshield they had written "I'm yours" in red, I guess to attract attention to the vehicle...well they didn't even bother to make sure all the red was scraped off. We got treated much better a few years back when we bought a car from Carmax. We will never shop at Ourisman again.
1 of 1 people found this review helpful.
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