Ourisman Chrysler Jeep Dodge RAM

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12430 Auto Drive
Clarksville, MD 21029

http://ourismanchrysler.com

Sales: (301) 249-4227

Service: (855) 872-5359

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Sales Reviews (19)

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Zack

Jul 6, 2017

The salesman that I dealt with was a very nice guy and I could tell he wasn't out to get me into something I didn't feel comfortable with however the sales department was not the nicest group of guys and they were playing it really hard. Then to end my transaction they were standing outside trash talking various people which I thought was rather unprofessional. Despite these issues there was an overall welcoming feel and I did not feel like I was getting ripped off.

1 of 1 people found this review helpful.

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markster99

Jul 4, 2017

Great job of following up, but the car I was interested was wholesaled.

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Greg

Jun 1, 2017

Quick response by Internet Mgr., which is unusual on most inquiries that I have initiated.

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Alex

May 30, 2017

The price they are displaying on internet is valid only for a military and some customers with current leasing only. I was disappointed because this dealer is attracting potential customers with inaccurate prices.

6 of 6 people found this review helpful.

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David

May 25, 2017

Very helpful and prompt, answered all my questions

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earl

Apr 12, 2017

Q was very professional and polite

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Jack

Mar 13, 2017

Easy to work with. Everything went great and love the Challenger!

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Tony

Mar 3, 2017

They were very prompt in replying to my inquiries about the car I was interested in. I felt like they really low balled me on my trade in and therefore I wasn't able to make a deal on the car I wanted.

1 of 1 people found this review helpful.

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Gerrie

Jan 28, 2017

Very nice and easy to work with.

0 of 1 people found this review helpful.

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mark

Dec 6, 2016

good response time

1 of 2 people found this review helpful.

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Bruce

Dec 6, 2016

Awesome

0 of 2 people found this review helpful.

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jdangerously

Nov 8, 2016

This is for Ourisman in Clarksville, MD. This dealership is great! My sales guy Mitch was very thorough and worked to get me the best deal. He even called me back on his day off! He didn't spend a lot of time trying to get me to buy stuff I wasn't interested in. Keep in mind that the advertised price includes all possible discounts, but I still got a great deal on a brand new truck!

1 of 3 people found this review helpful.

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Randy

Oct 9, 2016

Very good, not the one that I wanted but nice

0 of 1 people found this review helpful.

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Robert

Oct 9, 2016

Dealer advertised vehicle but then responded that they were going to send the vehicle to auction.

1 of 2 people found this review helpful.

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Alton

Sep 11, 2016

This price needs to be adjusted, they let me drive all the way out there, and the price was 7,000 higher than advertised.

4 of 5 people found this review helpful.

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Raphael

Aug 1, 2016

Someone from their office asked if my email was correct and after I replied, I never heard anything again; even after following up.

1 of 2 people found this review helpful.

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Paige

May 26, 2016

They did not pay attention to our emails. I guess they figured if they got me in the showroom, they could sell me anything.

0 of 1 people found this review helpful.

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Eric

Dec 10, 2015

Sherwin Williams responded fast to the email then called me told me that he would get the information on the 3500 never heard from him since. That was a week and half ago.

1 of 2 people found this review helpful.

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Kevin

Oct 5, 2015

Great customer service! Helpful, efficient and clearly professional....

0 of 1 people found this review helpful.

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Read 5 old reviews

Teresa

Oct 29, 2014

The price listed is not the true price. It is a gimick to get you interested but they won't actually sell the vehicle for that price.

1 of 1 people found this review helpful.

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Apr 16, 2014

Very Poor Follow through on the parts of the salesperson. I purchased a vehicle from a nearby competitor (Criswell in Gaithersburg, MD) where I had an outstanding buying experience.

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Lashon

Jan 24, 2013

I was contacted by the dealer quickly however after consideration I decided not to purchase a vehicle at this time.

0 of 1 people found this review helpful.

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lawrence

Jan 13, 2013

called within 24 hrs.

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Laurie

Jul 18, 2011

The salesman Dan Ipes was rude and obnoxious. The thermostat knob did not work correctly (it would just keep turning in either direction and you could not adjust the temp so in the winter we would not be able to switch it to heat) and the salesman and the manager kept saying they were not going to fix it. They finally did fix it when I told them it had better be working when I come pick up the car or I wanted my check back (we payed in full). Also we asked that they wash it and Dan Ipes simply said "no". What kind of service is that where a dealership won't even wash the car that you're buying from them? On the windshield they had written "I'm yours" in red, I guess to attract attention to the vehicle...well they didn't even bother to make sure all the red was scraped off. We got treated much better a few years back when we bought a car from Carmax. We will never shop at Ourisman again.

1 of 1 people found this review helpful.

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