Orr Auto Mall Of Russellville

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3115 E Main St, Russellville, AR 72802

Sales: (800) 467-1193

Service: (479) 968-4566

Today 8:30am - 7:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 18, 2017
Spoke with sales rep at 10 in the morning. Let him know that I'd be there about 1 to inspect and test drive the vehicle. Gave him my name and phone number. He said he'd send photos. Didn't receive photos. Arrived, as promised to find that the vehicle had been sold that morning. No hard feelings about selling the vehicle -- I understand that it's a "first there" situation. I do have hard feelings about not getting a call to wave me off of all or some of the 3-hour round trip drive. This is and example of very poor customer service in my opinion. I won't be back.
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Apr 15, 2017
PersonalShopper
Dealer responded and questions were answered
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Jan 7, 2017
Sales guy contacted me, was honest about the truck I called about and tried to help me with another one. I didn't purchase but wasn't because of the staff they were awesome.
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Response from Orr Auto Mall Of Russellville:

Melissa, thank you for the feedback! I'm sorry we weren't able to come together on a purchase but we appreciate your honesty. I hope you enjoy your new truck and please remember us in the future.
Sep 26, 2016
Good job following up to m my request. Car I was interested in over priced.
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Response from Orr Auto Mall Of Russellville:

Ken, thank you for the feedback! We hope you will consider us down the road when it is time to purchase your next vehicle.
Aug 28, 2016
Great automobile I actually purchased it. The mileage was about 4,000 miles higher than what this ad read.
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Response from Orr Auto Mall Of Russellville:

Carol, thank you for the feedback! We apologize for the inaccurate information and are taking steps to make sure our inventory is merchandised properly. We hope you consider us in the future!
Jan 23, 2016
Great sakes team. Highly recommended
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Response from Orr Auto Mall Of Russellville:

Jason, thank you for the feedback! We appreciate your business.
Jan 16, 2016
Good everything's
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Response from Orr Auto Mall Of Russellville:

Ricardo, thank you for the 5-star rating! We appreciate you shopping with ORR Auto Mall.
Read 1 old review
Mar 7, 2015
They were easy to deal with. I bought the car...
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Response from Orr Auto Mall Of Russellville:

Robert, thank you for the feedback and 5-star rating! We appreciate your business and hope you'll consider us when it is time to upgrade.

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