Orlando Kia North

625 North Highway 17/92
Longwood, FL 32750

http://www.orlandokianorth.com

Sales: (321) 203-0313

Service: (888) 696-7074

Today 9:00am - 9:00pm

(Closed Now)

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Sales Reviews (18)

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Bigjs2014

Jun 24, 2017

Car had been misadvertised at having 5,500 miles on it but really had 55,000 miles on it! The car was nice but I told them to adjust the price accordingly. No response at all. Buyers beware.

1 of 1 people found this review helpful.

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Response from Orlando Kia North:

We apologize for the error. When we initially input the vehicle into our computer, one digit was not entered, causing the clerical error. Upon being made aware of the problem, we immediately corrected it, and now advertise the correct miles on CarGurus and every other site. When the pricing was created, we did price it knowing the correct miles on the vehicle so there was no adjustment to be made to the price.

Lakeshia

Jun 24, 2017

When I made it to the dealership everything seemed great. My car salesman gave me the impression that he would be there to assist me in finding a vehicle but, I was very wrong. Manny was playing with his phone the whole duration of the test drive, made patronising comments pertaining to the price of the car, and then argued with my boyfriend! Customer service was very lacking at that establishment. I will NEVER send a soul to that dealership to purchase a car!

1 of 1 people found this review helpful.

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Response from Orlando Kia North:

Thank you for the opportunity to earn your business and the review. I apologize for your treatment as this is the first time anyone has had a poor experience with Mani. We will cover this in our training meeting.
Also, we're sorry we could not reach your budget goal of an additional $4,000 off of our market based pricing. Good luck to you and continued success.

GuruC6MT

May 15, 2017

Very good customer service, they answered questions within minutes .

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Response from Orlando Kia North:

Dear Customer,

Thank you for sharing your experience, and we are so happy that you gave Orlando KIA North a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the competitive pricing in the central Florida area. It’s great to hear that your experience with us earned a 5-star rating! Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.

Sincerely,
Simo Hamdouch,

Kathy

May 6, 2017

Would of love to got the SUV, but they would not check the engine lights for me and the emissions check light. If they would iof check it and I knew what money I would have to put into the SUV, I might of still brought it.

1 of 1 people found this review helpful.

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Response from Orlando Kia North:

Hello, My Name is Simo Hamdouch - Sales Manager. I do not have a store visit logged under the name of Kathy and asked all staff if they have assisted someone with the name of Kathy and they do not recall it. I think you have submitted a review for the wrong store. Either way, I will be happy to assist you in your vehicle purchase and provide you with the best service. Please contact me 407-571-1234 EXT-210
Thank you!

Nicky

Mar 29, 2017

The internet sales manager was very pushy and rude. I did express my concern with the used car sales manager and he assured me that he would speak with the individual but I have never been spoken to like that before when trying to purchase anything.

1 of 1 people found this review helpful.

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Tocarra

Mar 16, 2017

Car was not available when I arrived. Try getting me into another vehicle with no success. But Tim Gordon was very nice and did try hard to help me.

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Superamerica_1819

Jan 23, 2017

good

0 of 2 people found this review helpful.

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Response from Orlando Kia North:

max

Jan 21, 2017

the car smelled strong of smoke. the salesman was courteous and polite.

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7virginia7

Jan 13, 2017

Nice people. They are working with me.

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Michael

Dec 28, 2016

Very responsive.

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Response from Orlando Kia North:

Dear Michael,

Thank you for sharing your experience, and we are so happy that you gave Orlando KIA North a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the competitive pricing in the central Florida area. It’s great to hear that your experience with us earned a 5-star rating! Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.

Sincerely,
Simo Hamdouch,

Charles

Nov 29, 2016

Big waste of time. They never sent more pictures like I requested and the picture in the ad was terrible. My biggest complaint is that I was looking for a 6 speed, the car was listed as a 6 speed but when I drove over an hour to get there the car was an automatic.

1 of 1 people found this review helpful.

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DrMLKing

Sep 4, 2016

The dealer took the extra step to give me information, was available for questions and would check in to see if emails were excessive (which they weren't).

1 of 1 people found this review helpful.

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SchroSeller

Aug 31, 2016

They continue to call after I informed them I already purchased a vehicle

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Ilene

Jun 29, 2016

loved the car. final price just too high

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Rodney

May 1, 2016

I did not buy the van yet, Every one I talked with was very helpful. when I do get around to the purchase, I will most likely buy from Orlando North Kia. I am still think of what type of car or van to buy. :)

1 of 1 people found this review helpful.

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Response from Orlando Kia North:

Dear Rodney,

Thank you for sharing your experience, and we are so happy that you gave Orlando KIA North a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the competitive pricing in the central Florida area. It’s great to hear that your experience with us earned a 5-star rating! Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.

Sincerely,
Simo Hamdouch,

jose

Nov 17, 2015

Good.

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Guy

Nov 10, 2015

They called me about the car I inquired about.....and then told me that actually the car was at another dealership......

2 of 2 people found this review helpful.

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Mariela

Nov 3, 2015

Great service

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Read 15 old reviews

rchunn

Oct 17, 2014

HORRIBLE CUSTOMER SERVICE. This is the second time around with them. They NEVER call back. They do everything they can not to show the car fax. Forget trying to negotiate to a reasonable price that is anywhere close to the national average.

1 of 1 people found this review helpful.

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Sydney

Aug 19, 2014

we had a dispute about listed price but we resolved it honorably.

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Veronica

Aug 8, 2014

Had a teribble experience the first date of contact the car was listed at $5995.00 that was on Sunday Monday they raised price to $6414.00 said that they ran it thru thier service department. Refered to listed price on car gurus they agreed to that price I drove 375 miles with cash in hand ready to buy they lowered the price to $4999 while in route. While time I was in contact with internet sales manager. Got a text a hour before arriving car was in test drive and I needed to hury. Got to lot the car looked nothing like the pictures posted chipped paint, spoiler was very loose. Took test drive and the car was over heating. Got back made offer was told no that was as low as they would go. Left for 15 minutes to talk it over called said we would take the car would be back in 10 minutes. Was informed that the car had sold the night before and they took a personal check and the funds cleared. Would not recommend dealership to any one and though the internet sales manager did a good job communicating with me, I fill it was a scam as the car is still on the lot and not sold. It was a experince that no one who tells the dealership they are driving way out of the way to go thru. We did find a car down the road in better condition at a lower cost. The dealer fee for the car we were looking at was over a thousand and Kia Orlando North. DO NOT GO To OR USE KIA ORLANDO NORTH!!!!!

2 of 2 people found this review helpful.

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pat

Jun 30, 2014

they were prompt with responding,unfortunately i can not buy the vechile.

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George

Jun 18, 2014

Their response my info request was timely!!

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carlos

May 20, 2014

I went there I they Email to me one week before and they tell me that the car was avaliable. .. went I got there after 1 hour diving they told me that the car was sold and one week later the Kia west email that they have the car ....I feel they was playing ... changing the dealer size.....

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David

May 8, 2014

Very responsive bur over priced.

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Joe

Apr 11, 2014

great!

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Wayne

Apr 9, 2014

"Internet Rep" responded and was very nice, but on-site sales person was extremely pushy, had zero knowledge on the 3 vehicles I inquired about, and proceeded to tell me "why I was there".

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Dartez

Apr 6, 2014

Great

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Kendall

Mar 19, 2014

Quick

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John

Mar 10, 2014

could not make a deal but they were fine to work with

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Eleanor

Feb 14, 2014

Quick response, friendly, helpful....would have tried them but found another closer.

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shateau

Feb 13, 2014

Really great consist follow ups just good customer service overall

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CDinMB

Dec 30, 2013

115

Dealer called and when I said I had a to wait a few weeks he followed up in a few weeks. Did not buy yet but will consider them when ready. Seem like an honest and responsive dealer.

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