Online Automotive Group

1835 W Crest Ln
Phoenix, AZ 85027

http://www.shoponlineautos.com

Sales: (602) 428-7519

Today 9:00 AM - 6:00 PM

(Open Now)

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Sales Reviews (21)

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Oct 25, 2018

Erin

Very happy with my Jeep! Cory is awesome! Thanks again

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Aug 1, 2018

Susan

Great experience. I purchased this car from Sean

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Jul 22, 2018

Coalmatt

Good experience, I will buy another car from them in the future

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Jun 23, 2018

GuruWGTG5

Very kind, helpful and transparent. I liked the car very much but found a car with less miles and newer.

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Jun 10, 2018

crossroadshd

While I was waiting to see the car, I saw a customer come in, look for a salesman, walked out, looked at the cars at the dealership, came back in, walked out and left. The only salesman was sitting at his desk, staring a his cell phone. The customer was never even acknowledged. My experience was good.

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May 23, 2018

ytshin

Sean got back to me right away and answered all the questions promptly. He even brought the car by to where I was staying when I visited Phoenix so that I could test drive the car. I would highly recommend him.

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May 13, 2018

GuruWSDGZ

Very helpful with all information.. However we did not make a deal, they still provided me with useful information.

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Mar 5, 2018

Guru5GX77

Responded quickly

0 people found this review helpful.

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Feb 8, 2018

Jim

Good communication

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Feb 5, 2018

kenarrick

Good working with Kris

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Nov 25, 2017

John

Very friendly and helpful , One of the nicest car shopping experiences I have had .Highly recommend their services

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Nov 15, 2017

Good site Dealer contacted me right away Still looking.....

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Aug 30, 2017

Bruce

It was the best experience I have ever had with a car dealer, Cory was awesome. Questions were answered quickly, no pressure. Very clean and we'll kept dealership. I will definitely recommend this dealership to my friends and family. Thx

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Jun 21, 2017

John

Cory Was great to deal with. I wound up buying the car and I love it. Great place to deal with. Lots of beautiful cars. Highly recommend them.

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May 15, 2017

Bettendorfdawg

Dealer contacted right away.

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Apr 30, 2017

Monty

5 stars- Sean was great and very accommodating- after hours attention with a smile

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Apr 29, 2017

Guru1NC3

Great no pressure,! Very easy experience. I am sure I will be a repeat customer. I would refer them to anyone looking for a nice/clean car/truck!!!

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Mar 25, 2017

HM Taylor

Outstanding experience! No pressure, no tactics, and no hassle whatsoever. I was at the facility (which is pristine, just as is the inventory) for under two hours from start to finish. Since then, I've been raving about Sean and Online Automotive for good reason: they redeemed the car buying process for me. Despite an upcoming relocation, we may very well return to the state for future purchases. Highest recommendation.

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Mar 21, 2017

Alto_2880

The description on this car was exactly what I was looking for. I responded & Sean replied within minutes. We scheduled the appt for the same day. The entire process was very easy, taking less time than big lot dealerships.

1 people found this review helpful.

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Mar 7, 2017

Paul_Mun

An awesome dealership that I will easily recommend to anyone. Cory was very informative and seemed to genuinely want to make sure I got a great vehicle. Being that it was my first vehicle purchase I would say the overall experience was awesome.

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Jan 11, 2017

Dwight

This group is amazing. Responded immediately. The cars are all in incredible condition and the staff are wonderful to deal with. No pressure and straight shooters, they do what they say.

1 people found this review helpful.

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Read 29 old reviews

Sep 27, 2016

vsm4152

Bought this car --- It was ready and detailed perfectly when I arrived Actually negotiated the deal over the phone before I got there at it was a 50 mile drive but the car had exactly the equipment that I wanted. Sean took me through the ownership history - demonstrated the features and made the process easy .... I had a couple of detailed requested that were taken care of immediately. Elated with the car and a very pleasant experience ---- I will refer friends for sure ....

1 people found this review helpful.

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Aug 7, 2016

Samer

Professional

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Aug 6, 2016

Tina

The dealer responded right away and was very accommodating to our schedule. Sean was very professional and took great care with us. There was no sales pressure and the process for purchasing the vehicle was quick and painless! Online Automotive will be our dealership of choice from now on!

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Jul 27, 2016

We had a wonderful, quick, and easy buying experience with Cory amd his staff.

1 people found this review helpful.

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May 20, 2016

Steve

Great job.

1 people found this review helpful.

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Response from current dealership:

Thx for your taking the time to write this review Steve it means a lot to me and our business. Customer satisfaction is my priority! Thx again, Sean

May 13, 2016

Sam

It was a good experience they just did not want to negotiate on the price.

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Response from current dealership:

Thank you for taking the time to write a review for us Sam. In a effort to create a buying experience that exceeds all others we have went to a pricing matrix that will always place our vehicles as one of the lowest in the market if not the lowest. We look at all similar vehicles in a 300 mile radius with similar miles and equipment and price our's to be the best value, couple that with our easy and transparent selling system and we hope that this makes the purchase experience the best! Thx again.

Apr 11, 2016

lisa

Very positive experience . Would recommend .

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Apr 10, 2016

Lindsey

Amazing experience buying a car from Sean Williams at Online Automotive! I've purchased many new cars from various dealerships over the years but none as professional, curtious and helpful as Sean's dealership. Sean listened carefully to our needs and goals then lined up three great cars for us to choose from. All three cars were detailed, serviced, CarFaxed and ready to be test driven. Sean is very experienced with car loans and completing the loan and registration paperwork was a breeze. There was absolutely no pressure to buy, just an in depth knowledge of the business. We felt Sean was honest and truthful and we highly recommend him if you're searching for a great used car. Thank you again, Sean!

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Response from current dealership:

Thanks for taking the time to write this review Lindsey! It was a real pleasure meeting you and having the opportunity to assist you with your vehicle purchase. Our business is predicated on providing the best possible service before and after the purchase. I will look forward to assisting you in the future with any automobile needs you may have. Thx again Lindsey!! Sean

Apr 2, 2016

Christopher

Excellent, we could not put a deal together but Sean did his best!

0 people found this review helpful.

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Response from current dealership:

Thanks a lot for taking the time to post a review for me and the business. Building our customer base is very important to us and have happy customers clients is the only way to do it. Thx again and I will look forward to assisting you in the future. Sean

Jan 27, 2016

joe

Quick response

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Response from current dealership:

Thanks Joe for taking the time to make this review. Customer service starts with a healthy respect for our potential clients time and that means responding to questions as quick as possible. We hope to be your automotive go to business from hear out. Thx again! Online Automotive Group.

Dec 1, 2015

tom

Very enjoyable experience. Sean was great to work with. Would recommend them to anyone looking for a vehicle

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Response from current dealership:

Thanks for taking the time to write this review! Your happiness is a priority for me and I look forward to assisting you in the future. Thx again, Sean

Aug 30, 2015

Steve

Pay attention to details.

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Jul 2, 2015

Carla

Good service

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Jun 1, 2015

Richard

the best and the easiest experience I've ever had in buying a car.

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Response from current dealership:

Thanks Richard for your business and well as your time in writing this review. Sean

Apr 26, 2015

Manoj

Very Fair deal. Offered the highest price for trade in among all dealers.

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Response from current dealership:

Thank you for the positive review. We are always here to help, now and in the future.

Nov 3, 2014

DudeOfGilbert

No Pressure - Great Cars

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Aug 11, 2014

Barb

Ed Moses was quick to answer questions and calls and there was no hassle. A very pleasant car buying experience!!!

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Response from current dealership:

Thank you for the positive review, it was a pleasure meeting you and your husband, you guys are awesome !!

Mar 24, 2014

David

Dealer responded with personal emails instead of canned template emails. I was dealing with a real person from day one.

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Mar 24, 2014

Robert

Online automotive was excelent.

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Jan 28, 2014

David

Didnt know enough about car

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Jul 22, 2013

Straight forward very professional and no hassles.

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Jul 19, 2013

Andrew

Great!

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Jul 10, 2013

Susan

Dealer was interested in selling other cars I wasn't looking for!

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Jun 21, 2013

Stacy

Very prompt and helpful!

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May 14, 2013

Jere

well informed and very fair.

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Dec 19, 2012

kelly

Easy to work with. Great after sales support. A Class A transaction.

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Aug 16, 2012

Kaoru

Had a wonderful buying experience. Quick, efficient and fair! I highly recommend them.

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May 12, 2012

john

Great purchase. Car was exactly what was stated. Easy transaction.

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Mar 4, 2012

Bryan

Easy to work with, no pressure very professional and informative. Went the extra mile with the paper work and saved us from having to run to the credit union and DMV. Highly recommend this dealer. Great people working for there customer not there bottom line.

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