One Stop Auto Sales

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4411 York Boulevard, Los Angeles, CA 90041 - Map & Directions

Sales: (949) 408-3265

Today 9:00am - 7:30pm
(Open Now)
show business hours
Sep 12, 2016
Great deler
Is this review helpful? Yes | No
May 4, 2016
Purchased a vehicle for my family and within a week later it needed service. Under warranty because it has only been 6 days so I dropped it off and was told the mechanic is on his way to pick up the vehicle. Called back to follow up over the weekend was told they still haven't looked at it. Followed up again and was told they need to run diagnostic. I didn't know a diagnostic could last 1 week. Just want my car that I recently purchased repaired. Ready to file a complaint to the Better Business Bureau.
Is this review helpful? Yes | No

Response from One Stop Auto Sales:

Justin
I'm sorry for your experience with your vehicle that you purchased at our dealership. Unfortunately when you purchase a used vehicle these situations will come up on occasion but this is why we did give you a warranty. Unfortunately when the car has to be fixed at another location we have no control as to how fast the mechanics respond.
Once again I apologize for the inconvenience but you car is being fixed and will be ready this week.
Thank you,
Tony
1stopautola.com
Apr 30, 2016
Answered my questions in a reasonable time
Is this review helpful? Yes | No
Apr 25, 2016
The people here are rude and basically non responsive. I certainly wouldn't trust them with my hard earned cash
Is this review helpful? Yes | No

Response from One Stop Auto Sales:

Patrick
I'm sorry that you didn't have a good experience when trying to purchase a vehicle at our dealership. We always try to respond to any emails or phone calls that we receive as promptly as possible.  If you would like to give us a call we would be glad to help you out.
Thank you,
Tony
1stopautola.com
323-739-0881

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