Off Lease Only Palm Beach

3531 Lake Worth Rd., Lake Worth, FL 33461 - Map & Directions

Sales: (561) 757-7296

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Featured Listings
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2013 Audi A5 2.0T Quattro Premium Plus Used Cars in Lake Worth, FL 33461

Great Deal
$5,943 BELOW
Instant Market Value of $24,942

Price: $18,999

Mileage: 30,097

Location: Lake Worth, FL 33461

Average time on market: 28 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: White Description: Used 2013 Audi A5 2.0T Quattro Premium Plus for sale - $18,999, 30,097 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/03/07/18/2014_bmw_3_series-pic-7207815575110414808-152x114.jpeg

2014 BMW 3 Series 328i xDrive Sedan SULEV Used Cars in Lake Worth, FL 33461

Great Deal
$5,797 BELOW
Instant Market Value of $24,796

Price: $18,999

Mileage: 27,384

Location: Lake Worth, FL 33461

Average time on market: 25 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Liquid Blue Metallic Description: Used 2014 BMW 3 Series 328i xDrive Sedan SULEV for sale - $18,999, 27,384 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2015/07/16/03/38/2014_infiniti_q50_hybrid-pic-7488592697324008389-152x114.jpeg

2014 Infiniti Q50 Hybrid Premium AWD Used Cars in Lake Worth, FL 33461

Great Deal
$5,325 BELOW
Instant Market Value of $27,324

Price: $21,999

Mileage: 33,824

Location: Lake Worth, FL 33461

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Liquid Platinum Description: Used 2014 Infiniti Q50 Hybrid Premium AWD for sale - $21,999, 33,824 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2015/07/20/14/41/2015_honda_accord-pic-2374781751978638035-152x114.jpeg

2015 Honda Accord Sport Used Cars in Lake Worth, FL 33461

Great Deal
$3,947 BELOW
Instant Market Value of $19,946

Price: $15,999

Mileage: 10,676

Location: Lake Worth, FL 33461

Average time on market: 29 days Certified Pre-Owned: No Color: Maroon Description: Used 2015 Honda Accord Sport for sale - $15,999, 10,676 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/03/07/18/2016_cadillac_cts-pic-2432694619644347951-152x114.jpeg

2016 Cadillac CTS 2.0L AWD Used Cars in Lake Worth, FL 33461

Great Deal
$12,698 BELOW
Instant Market Value of $41,697

Price: $28,999

Mileage: 4,884

Location: Lake Worth, FL 33461

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Phantom Gray Metallic Description: Used 2016 Cadillac CTS 2.0L AWD for sale - $28,999, 4,884 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2014/08/26/03/31/2013_lexus_gs_350-pic-7375131610310653670-152x114.jpeg

2013 Lexus GS 350 AWD Used Cars in Lake Worth, FL 33461

Great Deal
$5,850 BELOW
Instant Market Value of $28,849

Price: $22,999

Mileage: 35,404

Location: Lake Worth, FL 33461

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Description: Used 2013 Lexus GS 350 AWD for sale - $22,999, 35,404 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/22/06/54/2013_acura_rdx-pic-4333086086326275774-152x114.jpeg

2013 Acura RDX AWD w/ Tech Pkg Used Cars in Lake Worth, FL 33461

Great Deal
$4,063 BELOW
Instant Market Value of $24,062

Price: $19,999

Mileage: 43,424

Location: Lake Worth, FL 33461

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Amber Brownstone Description: Used 2013 Acura RDX AWD w/ Tech Pkg for sale - $19,999, 43,424 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2015/12/11/18/59/2014_mercedes-benz_e-class-pic-6292378583469860045-152x114.jpeg

2014 Mercedes-Benz E-Class E350 Cabriolet Used Cars in Lake Worth, FL 33461

Great Deal
$8,596 BELOW
Instant Market Value of $39,595

Price: $30,999

Mileage: 25,265

Location: Lake Worth, FL 33461

Average time on market: 26 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2014 Mercedes-Benz E-Class E350 Cabriolet for sale - $30,999, 25,265 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2014/08/22/04/27/2013_lexus_is_250-pic-2298724222298471552-152x114.jpeg

2013 Lexus IS 250 RWD Used Cars in Lake Worth, FL 33461

Great Deal
$4,318 BELOW
Instant Market Value of $22,317

Price: $17,999

Mileage: 23,553

Location: Lake Worth, FL 33461

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2013 Lexus IS 250 RWD for sale - $17,999, 23,553 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/12/03/17/16/2014_lexus_rx_350-pic-6906498111707751922-152x114.jpeg

2014 Lexus RX 350 FWD Used Cars in Lake Worth, FL 33461

Great Deal
$5,041 BELOW
Instant Market Value of $30,040

Price: $24,999

Mileage: 29,041

Location: Lake Worth, FL 33461

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2014 Lexus RX 350 FWD for sale - $24,999, 29,041 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/29/06/35/2013_ford_explorer-pic-7381116109260761033-152x114.jpeg

2013 Ford Explorer XLT 4WD Used Cars in Lake Worth, FL 33461

Great Deal
$4,904 BELOW
Instant Market Value of $23,903

Price: $18,999

Mileage: 43,742

Location: Lake Worth, FL 33461

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gold Description: Used 2013 Ford Explorer XLT 4WD for sale - $18,999, 43,742 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/18/06/03/2014_bmw_6_series-pic-7543652757400055239-152x114.jpeg

2014 BMW 6 Series 640i Used Cars in Lake Worth, FL 33461

Great Deal
$8,370 BELOW
Instant Market Value of $46,369

Price: $37,999

Mileage: 35,059

Location: Lake Worth, FL 33461

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Carbon Black Metallic Description: Used 2014 BMW 6 Series 640i for sale - $37,999, 35,059 miles with Sport Package, Leather Seats, Executive Package, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, M Sport Package
https://static.cargurus.com/images/forsale/2016/12/01/14/44/2013_bmw_1_series-pic-5147771216033212464-152x114.jpeg

2013 BMW 1 Series 135is Used Cars in Lake Worth, FL 33461

Great Deal
$5,321 BELOW
Instant Market Value of $27,320

Price: $21,999

Mileage: 36,416

Location: Lake Worth, FL 33461

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Mineral Grey Metallic Description: Used 2013 BMW 1 Series 135is for sale - $21,999, 36,416 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/04/14/12/57/2013_bmw_m5-pic-5617254684531758583-152x114.jpeg

2013 BMW M5 Sedan Used Cars in Lake Worth, FL 33461

Great Deal
$8,861 BELOW
Instant Market Value of $53,860

Price: $44,999

Mileage: 32,823

Location: Lake Worth, FL 33461

Average time on market: 40 days Certified Pre-Owned: No Color: Monte Carlo Blue Metallic Description: Used 2013 BMW M5 Sedan for sale - $44,999, 32,823 miles with Leather Seats, Sunroof/Moonroof, Executive Package, Navigation System, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2015/12/17/07/56/2016_nissan_rogue-pic-928680650815196166-152x114.jpeg

2016 Nissan Rogue S Used Cars in Lake Worth, FL 33461

Great Deal
$3,705 BELOW
Instant Market Value of $18,704

Price: $14,999

Mileage: 6,974

Location: Lake Worth, FL 33461

Average time on market: 30 days Certified Pre-Owned: No Color: Brilliant Silver Description: Used 2016 Nissan Rogue S for sale - $14,999, 6,974 miles with Steel Wheels, Bluetooth, Backup Camera
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Dec 1, 2016
We had a great experience at Off Lease Only at Lake Worth Location. Tyrone is very professional and knowledgeable. Tyrone also helped us out with all questions and concerns throughout the process ( as well as being super sweet and patient with our little kids). It was a pleasure doing business with Tyrone. The only challenging aspect of the experience was a very long wait ( we were there for over 6 hours ) , otherwise everything was great and we found the car we were originally looking for. Thank You, Tyrone!!!
Is this review helpful? Yes | No
Nov 28, 2016
It was a very nice experience and informative I would recommend anyone looking for a nice car to try Off Lease Only.
Is this review helpful? Yes | No
Nov 20, 2016
Responded right away with info I requested
Is this review helpful? Yes | No
Nov 17, 2016
Responded quickly
2 of 3 people found this review helpful.
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Nov 15, 2016
Dealers rep responded quickly. Very knowledgeable
1 of 1 people found this review helpful.
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Nov 13, 2016
Excellent
0 of 1 people found this review helpful.
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Nov 4, 2016
Dealer responded quicker lay with email during the night . Called first thing in the morning answered all questions
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Sandra,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you were impressed with our response. We strive for total customer satisfaction.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 30, 2016
Mitchel and Armando are the greatest... Awesome customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Julian,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Michel and Armando. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 29, 2016
Quick response
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mini,

On behalf of the Off Lease Only team, we thank you for the positive review. We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 27, 2016
paperguy63
I did not purchase that day, but the place seemed like a decent environment to buy a car.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Paperguy63,

Thank you for visiting Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We wish you success with your car shopping and hope you will consider us again in the future.  

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 23, 2016
I just ask them some information about a car a they promptly gave me all I need. I have decided for another car though.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mauro,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased you had a 5-star experience with us and wish you the best with your new car. We hope you’ll keep Off Lease Only in mind in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
Oct 21, 2016
They was very polite we us and show two cars but it no was good for us . Thanks.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear NELLY,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased to hear you had a positive experience, but sorry you didn’t find the right car for you. Your business means a lot to us. We hope, in the near future, you'll either check back with the Sales Associate who assisted you, check our website, www.OffLeaseOnly.com, or use our website’s "Notify Me" feature to specify the specific vehicle you're looking for. By using the “Notify Me” feature, we would then call you once the vehicle you had specified had come in.
 More ...
Oct 20, 2016
slk1
Told me everything I needed to know,
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Slk1,

Thank you for your  5-Star rate review. We are glad that our Palm Beach staff was able to answered all your concerns.

Hope to hear from you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer



Oct 20, 2016
They responded quickly and politely.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Renae,

On behalf of the Off Lease Only team, we thank you for your inquiry and positive review. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 14, 2016
Courtney Wilson has been pleasant to work with. The staff was great and friendly! I'll defining be making a purchase with this dealer!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Cynthia,

On behalf of the Off Lease Only team, we thank you for the 5-star review and for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you whenever you are ready.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Oct 14, 2016
Good quick response. Was never able to check out the car though.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear William,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you were impressed with our response. We strive for total customer satisfaction. As our vehicles sell fairly quickly, the car you were interested in may or may not still be available. Please note our website, www.OffLeaseOnly.com, currently features over 4,100 vehicles available for sale on our lots. We hope you'll have the chance to check our current inventory. We're open seven days a week for your convenience.

We appreciate your sharing your Off Lease Only experience with us and
 More ...
Oct 13, 2016
Very pleased with dealers response, I would recommend them to others
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jon,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction. It's also great to know this was an experience you'd recommend to friends and family.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their custom
 More ...
Oct 13, 2016
Great customer service.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jeanwedner,

Hearing that you had GREAT customer service is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 7, 2016
Very good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jason,

Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 7, 2016
So far it's been a great experience so far. This process has just began. So I'm only going to rate it a 3 star for now.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Rashard,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for considering Off Lease Only. We look forward to continuing the GREAT experience whenever you are ready.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 6, 2016
Loupey
5
They are very strong on communication and calling back. Good to deal with
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Loupey,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our communication and follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen
 More ...
Sep 22, 2016
Awesome people always ready to help
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Ray,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 22, 2016
Was a prompt response however I not attracted to the no negotiation practices.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Angie,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 800 employees now we rely on your feedback for quality control.

It is true that we don’t negotiate. We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in negotiating, and have you believing you got a great deal.  But we’ve found that most of our customers prefer to be free of the old school negotiating game.

Our owners, Mark and Eileen Fischer,
 More ...
Sep 22, 2016
milanis
This was a mfr buy-back vehicle because of repeated service for same issues. Though there was plenty of warranty remaining to deal with any recurring problems, the nearest Audi dealer to us is nearly 100 miles away, too inconvenient should those problems recur.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Milanis,

Thank you for taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 800 employees now, we rely on your feedback for quality control.

We hope you felt like part of the family during your visit!  We understand your concerns regarding a manufacturer’s buy-back vehicle.  Buy-back vehicles receive thorough attention from the manufacturer’s engineers, and are not offered for sale again until the problem has been solved and fixed.  Also, keep in mind that problems can surface even with brand new
 More ...
Sep 16, 2016
They made the process very easy
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear JUNIOR,

Thank you for purchasing your vehicle at Off Lease Only. It’s great to hear that you found our process very easy and we earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 10, 2016
Great follow up!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Michael,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 6, 2016
This was a terrible mistake on my part. I should never have contacted these people much less placed a credit ap with them. They shotgunned or sent my application to nine sources and consequently my credit score was maligned and the score was reduced from 682 to 651 points immediately after placing the ap with them. It will now take two years to get all of these un-necessary inquiries off my credit bureau. Aside from this, the salespeople were not professional. Take it or leave it attitude. About 95% of their inventory had been wrecked; branded titles; water damaged; frame damage, etc. I will never do business with these people.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Ronald,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 800 employees now we rely on your feedback for quality control.

We are disappointed to hear that your experience fell short of your expectations.  Typically, your credit score should not change that much based on inquiries for an auto loan. According to Experian Credit scoring systems recognize that the inquiries are all for the same purpose and automatically count them as a single inquiry when calculating the credit score.
 More ...
Sep 5, 2016
Excellent communication
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Sean,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our communication met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dea
 More ...
Aug 31, 2016
At first, top service. After contacting them and inquiring about vehicle was told the vehicle has been scratched and after that no one knew when the vehicle was coming back . Strange that the vehicle was advertised for some time and when you inquire about it is not available and right away other vehicles were presented as an option. Left me uneasy.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Luis,

Thank you for taking the time to share your comments and your feelings about your experience with our Palm Beach location.

We’re so pleased to hear that you first found us to provide you with top service.
However, we’re disappointed to hear that your impression changed when you found that a vehicle you were interested in was not currently available. Sometimes, vehicles can become cosmetically damaged after they’ve arrived.  We move over 4,000 vehicles each month through our lots, and occasionally mishaps do occur.  That may have been the situation regardin
 More ...
Aug 31, 2016
Great Friendly Fast reply. Great prices! Will probably buy from them.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Tom,

Thank you for considering Off Lease Only. It’s great to hear that your inquiry earned a 5-star rating! It’s also great to know that you'll probably purchase a vehicle from us. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 24, 2016
they called and said car was available.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Alfred,

Thank you for your inquiry. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a d
 More ...
Aug 22, 2016
Person I spoke was kind of rude when I asked if they were willing to work with and negotiate price with a potential buyer... sales reof said a flat NO dead silence after that
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Crystal,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 800 employees now we rely on your feedback for quality control.

It is true that we don’t negotiate. We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in negotiating, and have you believing you got a great deal.  But we’ve found that most of our customers prefer to be free of the old school negotiating game.

However, it's never OK that one of
 More ...
Aug 12, 2016
Salesman Marck Malary, and finance manager David Sissenwein are just outstanding staff members! Car buying can be a rough pressure filled experience. However with the team I had, it was awesome. I recommend going early in the morning to beat the rush of people, and get Mark and David. I promise you will be leaving a happy review just like me
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Arik,

First and foremost, thank you SO much for your business and kind feedback on Mark Malary and David Sissenwein, that helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone w
 More ...
Aug 2, 2016
Dave is exactly what I want in a sales person, professional, knowledgeable, looks at all options and most of all " not pushy " (living in WI makes it a harder choice to purchase the 2013 Lexus in Fl ... working out details...)
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Janet,

Being an Out of State Buyer, We know you had options when searching for your car, and we appreciate that you chose us. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.

Thank you for sharing your experience, we are so
 More ...
Aug 1, 2016
Fabulous...great deal on white 2013 Honda CR-V...very friendly and professional outfit...Salesman Brett Watts was outstanding...RW
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Richard,

We are happy to hear that you got exactly what you wanted out of your car-buying experience with Brett Watts, at  our Palm Beach location.  Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with
 More ...
Jul 21, 2016
Dealer very responsive.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Steve,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a d
 More ...
Jul 16, 2016
yes, they did a good job.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jacky,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 16, 2016
Courteous, NOT hard sell, best prices of anywhere I've been, knowledgeable; received emails promptly. Didn't find what I was looking for, but will definitely return as they get new cars frequently
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Nancy,

Thank you for visiting Off Lease Only. Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your business means a lot to us. We hope you'll either check back with your Sales Associate, call our Customer Care Department, check our website or use its "Notify Me" feature for the car you're looking for. We receive about 1,000 new vehicles every week. We hope to see you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 14, 2016
Sales guy Patrick got back to me right away. I never made it to see the car cuz I was at another dealership looking as well and the sales guy Patrick was nice enough to text me that the car was sold. Even though I didn't purchase my car from Patrick I was happy he texted me so I wouldn't waste a trip.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Cindy,

Thank you for taking the time to share your thoughts and feelings about your Off Lease Only experience. We certainly understand if you were disappointed as a result of how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! We receive about 1,000
 More ...
Jul 12, 2016
So far so good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Ron,

Thank you for considering Off Lease Only. It’s great to hear that your inquiry with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 11, 2016
So far so good they got back with info I needed
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear JOHN,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 11, 2016
Response was quick but car was sold. Offered other models.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Rich,

Thank you for taking the time to share your thoughts and feelings about your Off Lease Only experience. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! Our current inventory is over 3,700
 More ...
Jul 9, 2016
Very good about getting back with you and friendly staff.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Allen,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this positive review about our dealership! We are thrilled that you enjoyed your experience with our friendly staff. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction. Thank you for shopping at Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 5, 2016
Slow to respond to inquiries.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Rick,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 800 employees now we rely on your feedback for quality control.

We take pride in personally and promptly responding to each individual inquiry.  We would like to get more information from you to determine what went wrong in your case. We care about your concerns before, during, and after t
 More ...
Jul 2, 2016
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Janell,

Hearing that you had a GREAT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Jun 26, 2016
Dealer responded quickly and was fair to work with. I purchased elsewhere but would do business with this dealer in the future is they had the right car in stock for me.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Zachary,

First and foremost, thank you for considering Off Lease Only and for the kind feedback. We're thrilled you would shop with us again.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons, saving their customers thousands on their dream cars and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee. We couldn't ask for more honest feedback a
 More ...
Jun 21, 2016
Dealer never told me car was sold & had me drive 40 miles to find out. Then showed me other cars that were so far off the line
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Rick,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location.  With over 700 employees now, we rely on your feedback for quality control.
So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers w
 More ...
Jun 16, 2016
Dealer doesn't understand "email only before x time". Gave them two chances and they failed both times. Didn't bother going beyond initial contact because if a dealer can't respect someone's work hours, then they're not worth dealing with.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Benjamin,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 700 employees now we rely on your feedback for quality control.

Sorry for the miscommunication.  We take pride in personally responding to each individual inquiry. And you might be right, we may not clearly understand the directions “email only before x time”, as emails can be viewed at times other than the times they are sent.  We receive thousands of inquiries each day in both emails and phone calls.  We do a
 More ...
Jun 12, 2016
awesome!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Sherri,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Owners, Mark and Eileen Fischer
Jun 12, 2016
Great!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Melanie,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Owners, Mark and Eileen Fischer
Jun 7, 2016
Horrible ! People were rude, in a hurry, car was not ready after we called to view. Was told it had a clean car fax but in fact had been wrecked in the rear, front and side. Very poor repairs were done. Asked about the gaps in the rear deck lid and was told they don't discount and this is the price take it or leave it.....We left it !!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Robert,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

Please know that we have over 3500 cars in our inventory and we rely on CarFax information for each vehicle. We do our best to disclose as much information about our vehicles so our customers can make the best decision that
 More ...
Jun 6, 2016
Great price, nice product. Very good service. Typically car dealerships rushes buyers to make a decision, these guys want to make a sale but not as rushed. Our rep was very accommodating. We bought this vehicle.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Fayaz,

Thank you SO much for your thoughtful Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We’re glad to hear that you enjoyed your experience with our Sales Team, and we hope you felt like part of the family during your visit.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 10
 More ...
Jun 5, 2016
Dealer responded promptly, could not go test drive car
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Maria,

Thank you for taking the time to share your comments and feelings about our dealership. With over 700 employees now, Off Lease Only relies on your feedback as quality control.

We are happy that our Palm Beach Dealer responded promptly to your inquire. We are concerned that you did not go on the test drive. Can you please provide us with more details about why you did not test drive the car?

Your business is very important to us, and we would like to make sure that your concerns are personally addressed. We would like to regain your trust and have you feel confident in rec
 More ...
Jun 4, 2016
908ssp
Best deal bought the car.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear 908ssp,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
May 30, 2016
They only showed or sent via email vehicles which had been involved into an accident.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Willie,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 700 employees now we rely on your feedback for quality control.

We take your comments seriously, as they enable us to build stronger teams and provide a higher level of service to our customers. Did you ask to see vehicles without previous accidents?  We currently have nearly 1,100 vehicles in our inventory with no previous accidents, which is significantly more than most dealerships have in their total used car inventory.
 More ...
May 25, 2016
A bit of bait and switch with the car being there and then all of a sudden it was sold.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear John,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location.  With over 700 employees now, we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers
 More ...
May 14, 2016
Wonderful!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Phil,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Care Team
Dennise D. Rodriguez, Review Administrator
On behalf of Owners, Mark and Eileen Fischer
May 11, 2016
he was accurate, but the photo wasnt
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Tim,

Thank you for taking the time to share your comments and feelings about our dealership. With over 700 employees now, Off Lease Only relies on your feedback as quality control. We are really sorry to hear about not getting the accurate photos of the car. Did you contacted the Sales Manager?  

We care about your concerns before, during, and after the sale. Please send your contact information to us at customerservice@offleaseonly.com so we can address your concerns. Better yet, contact our Customer Service Director, at 1-866-256-2477 so we can give you the immediate attention you
 More ...
May 5, 2016
Super competitive prices and offer of great piece of mind warranties. I'm not sure of the efficacy of the warranty program, but I'm considering this dealer in my final choices.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Craig,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
May 1, 2016
good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear dennis,

Thank for your i5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of Owners, Mark and Eileen Fischer
Apr 30, 2016
Good people to deal with.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Glenn,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 25, 2016
I was unable to find the model of vehicle that I wanted locally but found a fantastic price on the model I wanted at Off Lease Only - problem was it was 1,000 miles away! Initially that made it impossible for me but I called anyway. After speaking with Earl Weiner, suddenly it became a possibility. Long story short, because of Weiner and finance manager Amy Cords politeness, forthrightness, and professionalism I ended up on a plane to West Palm Beach to have the best car sales experience and get the best deal I ever have. I will be making the trip again and you should too!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Glenn,

Being an Out of State Buyer, We know you had options when searching for your car, and we appreciate that you chose us. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.

Thank you for sharing your experience, we are so
 More ...
Apr 21, 2016
Jason Rance contacted me by email the very same day that I had contacted the dealer and was in constant contact, even after hours, when I needed a question answered.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear George,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 20, 2016
leftyvnv
I inquired about a car and they did respond with a phone call, but car had issues. They were very pleasant.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear lefyvnv ,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 20, 2016
Haz, Fermin, Carter and Shauna ALL worked together to make this an EXCELLENT and easy car buying experience. Haz contacted me right away, and the rest of the team members made this easy, comfortable and not daunting at all. I highly recommend buying your car from Off Lease only Lake Worth
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Peggy,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Apr 12, 2016
Nonsense dealer. The right hand doesn't know what the left hand is doing. Unorthodox and borderline unethical methodology to conducting what they call business.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mark,

Thank you for taking the time to reach out and share your comments and feelings about your experience with Off Lease Only. It sounds like you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

Your comments are somewhat vague as to exactly what happened.  We would like to get together with you to discuss more in detail what took place and left you so disturbed. Please contact our Customer Service Director, Ana, toll free at 1-855-994-6396 so we can give
 More ...
Apr 11, 2016
No experience i did not return there email to far away for me
Is this review helpful? Yes | No
Apr 11, 2016
Very fast answer for my mail!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Agnieszka,

Thank you for your inquiry. It’s great to hear that Off Lease Only earned a 5-star rating!  We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 11, 2016
Great - Geno was a vigilant contact
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Kurt,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Geno. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 7, 2016
Courteous and professional.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Tom,

Thank you for your kind feedback and 4-star rating. Off Lease Only is thrilled you enjoyed your experience with our team.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 100,000 happy customers now. This has happened for two main reasons, saving their customers thousands on their dream cars and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee. We couldn't ask for more honest feedback and thank you fo
 More ...
Apr 4, 2016
Dealer did contact me once, and also sent pictures of another van, however he never talked to me anymore about the vehicle how he could help me or anything.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Karen,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. It sounds like you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

We take pride in responding to every inquiry on a personal level.  Who was the salesperson who first responded to you but neglected to follow through?  We can assure you that this problem will be addressed, and we appreciate you alerting us to
 More ...
Apr 2, 2016
Great people to work with,did me a good job,I'll be back to trade again.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Bill,

Thank you for your business and kind review on the Off Lease Only team! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d repeat again. We couldn't ask for nicer feedback and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 1, 2016
Good communication
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Eddy,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Mar 30, 2016
Jmpexp
Got back to me right away. Plan on using them to find my car
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jmpexp,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Mar 30, 2016
infinitblk
Didn't purchase from this dealer bc didn't have the car i wanted but customer service was great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Infinitblk,

Thank you for your inquiry. Hearing that you had a 5-star experience is the best thing we could hope for! Your business means a lot to us. We hope you'll either check back with your Sales Associate or our Customer Care Department, check our website or use its "Notify Me" feature for the car you're looking for. We receive about 750 to 1,000 new vehicles every week. We hope to hear from you again in the near future.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 28, 2016
Didn't get a good feeling about this dealer. Seemed much to eager to "sell" me a car. Could have just been a bad day....,
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Andy,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. It sounds like you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

Who was the sales person who was helping you?  We take pride in not pressuring our customers to buy a car.  In fact, we’ve received numerous comments from our customers, expressing how much they appreciated experiencing a pressure free pu
 More ...
Mar 27, 2016
nicolerifkind
excellent
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear nicolerifkind ,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 23, 2016
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Lee,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 19, 2016
Responded promptly, very helpful.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Gregory,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Hope to here from you soon.

Respectfully,
Your Off Lease Only Customer Service Team
On behalf of owners, Mark and Eileen Fischer
Mar 19, 2016
Good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Pat,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 17, 2016
Worse experience I have ever had trying to buy a car,already told you I would never use you and take me of your list. I called 2 minutes after your employee sent me an e-mail and some rude lady asked me what did I want from him and I told her and she told me that car was not even avaiable. That's it ,do not want to do business from people who are rude and do not know what is going onso again take me off your list !!!!!!!!!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Connie,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really disappointed to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

Who was the salesperson who emailed you, and who was the lady you spoke to on the phone? It sounds like they might have been trying to make sure that they got you to the right person. It’s possible that the car you wer
 More ...
Mar 17, 2016
Good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Ken,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 14, 2016
driver_02
55
Didn't buy from them (yet) but their pricing and communication is very good.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear driver_2,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 12, 2016
Responded, I didn't follow up
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Darby,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.
Mar 10, 2016
good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Peter,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 9, 2016
advised me on car, had it ready when I GOT THERE. had similar vehicles for me to see. very pleasant, low pressure, but did try to selkl me the car.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Gerry,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 6, 2016
Holcomb1
Great.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Holcom1,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 6, 2016
Got an email response to all my questions about out of state purchase.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Ramon,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 6, 2016
The salesman called once and never called back or responded to my calls. Miami was a good place to visit - takes more than 4 hours to get to driving the car. No trade price ever given. Had to wait constantly. Almost bought a car and left cuz I was tired and hungry, they have hot dogs and I don't eat meat so they should sell salad or soda because you are STUCK in between thousands of people. Kinda rude.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Eileen,
We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

Who was the salesperson who never called back, and what was the explanation you were given for not getting an appraisal on your trade?

We apologize for the inconvenience you endured while waiting to get through the process.  We can ce
 More ...
Mar 5, 2016
The best so far
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jacob,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 4, 2016
Dmldo
Very timely Good info very timely
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Dmido,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 2, 2016
Friendly tjhey have alot nice car
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Michael,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 1, 2016
Good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jewel,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 1, 2016
Haz was a great salesperson - listened to what we wanted and did everything to make sure we were happy
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Linda,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 26, 2016
Fast cold call. not interesting to negotiate or help. they must be very busy
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Gerardo,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really disappointed to hear that you clearly did not get the level of service that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.  Your honest input enables us to build a stronger team.

We are a little confused by what you meant by a cold call.  Had you requested information, and did a salesperson respond to your inquiry by calling you?  Who was the salesperson
 More ...
Feb 24, 2016
The description of the car was not the car shown and it was up for at least 2 weeks, and sales people calling me. Crazy.
Is this review helpful? Yes | No
Feb 22, 2016
lalypanco
Very helpful and very professional
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear lalypanco,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 22, 2016
Good ,but needed more time to look around
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Peter,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 20, 2016
They were extremely busy there, yet the dealer was very attentive and helpful. Never pushy or aggressive. Absolutely great.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Dee,

Thank you for your business. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience.
The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer fe
 More ...
Feb 14, 2016
good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear lynn,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 10, 2016
excelent. Will be buying in next 8 to 12 weeks and will almost 99% sure it will be because of dealers helping me.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear William,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 7, 2016
medrep
Nice people, very helpful.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear medrep,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 4, 2016
Great place. Great prices. Buy the car.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Pierre,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 29, 2016
No negotiation on price
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jay,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only.

We’re disappointed to hear we couldn’t sell you a vehicle. We suspect that is because Off Lease Only does not negotiate deals. We are a hassle-free, haggle-free dealership, with the same pricing for everyone on a first come, first served basis. We frequently receive reviews from customers who appreciate, and are even relieved by, our haggle-free pricing. They generally love the idea of getting the best price from the start.
Our owners, Mark and Eileen Fisc
 More ...
Jan 28, 2016
Also very nice
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear patricia,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 28, 2016
Great from start to finish! 5 stars from us! Ended up with a great van at an amazing price!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jeff,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!

We look forward to working with you again.

Sincerely,
Dennise R.
Review Administrator
In behalf of Mark and Eileen Fischer, Owners
Jan 24, 2016
Very helpful in providing additional pictures for a car that I was purchasing from out of state.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Paul,

Being an Out of State Buyer, We know you had options when searching for your car, and we appreciate that you chose us. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.

Thank you for sharing your experience, we are so h
 More ...
Jan 22, 2016
Very good response time. I did not end up purchasing the vehicle, bad timing on my part
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear KL,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 21, 2016
Great followup to my inquiry, however car got sold prior to me making a decision.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jim,

First and foremost , THANK YOU for your business. We really appreciate you as our customer and we understand your frustration as vehicles do move extremely quick off  our lot due to our low mark-ups and lowest pricing on used cars in the Nation. The owners built this business off two cars that they bought with their life savings over twenty years ago and  have now become the nation’s #1 volume independent dealer. This has happened for two reasons… caring about every customer having a wonderful experience and selling cars for thousands less than any other dealer with n
 More ...
Jan 20, 2016
Good communication, lots of choices! Free car fax reports!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Duane,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 18, 2016
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Ion,

Thank you for sharing your experience with Off Lease Only. We look forward to seeing you again.

Respectfully,
Dennise D. Rodriguez - Review Administrator
On behalf of Mark and Eileen Fischer, Owners
Jan 16, 2016
Very responsive.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mavis,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 6, 2016
mguida
Found my car. Very helpful
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear mguida,

Thank you for your review.  It's great to know that you found the car you were looking for, and that you had a good experience with Off Lease Only, and we hope you felt like part of the family during your visit.

Thank you for choosing Off Lease Only as your Used Car Destination!

Sincerely,

Sharon - Customer Service
On behalf of the owners - Mark and Eileen Fischer
Jan 5, 2016
MBHowell
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear MBHowell,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only. We look forward to serving you for many years to come!

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 4, 2016
Yes the dealer did call but they said they would work with me but no answer so far.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear John,

Thank you for taking the time to share your comments and feelings about our dealership. With over 600 employees now, Off Lease Only relies on your feedback for quality control.  We are sorry to hear that you have not yet received the answer you were looking for. We want you to experience the level of service that the owners started this company to provide.  

Our owners, Mark and Eileen Fischer, started this business more than twenty years ago, with 2 cars and their life savings.  The growth has been phenomenal, with now over 100,000 happy customers. This has happened for two m
 More ...
Jan 2, 2016
Found what we were looking for for under kbb. No pressure, haggling type stuff. Busy Saturday so closing paperwork took very long. Overall good experience.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Margaret,

Thank you for taking the time to share your comments and feelings about your Off Lease Only experience. We are glad to hear that you had a 5-star experience with us. Thanks also for your kind thoughts about our no pressure, haggle-free environment. We regret that you found our closing process took longer than you would have liked. Please note that we are actively looking into the expansion issue as well as other methods to speed up the process.

We wish you safe travels in your new vehicle and look forward to seeing you again soon!

Sincerely,

Ed - Customer Service
 More ...
Dec 31, 2015
Contacted me quickly about my inquiry
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Out of state,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Dec 29, 2015
Very satisfied, great service
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Gustavo,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 28, 2015
Unfortunately, I had the worst experience. I spoke with Juan and confirmed an appointment with him explained to him that my husband and I were driving from Miami approximately 65 miles, he said sure no problem let me know when you are close by so I can have the car that you are interested in, in front of the store. I called him when we were 5 minutes away like he asked me to do. Once we went in side and gave our name we were asked to wait outside of the store. We waited approximately 30 minutes and Mr. Juan never showed up. The place a meat market, l do not recommend this business to anyone that is interested in buying a car. Poor customer service.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jose,
We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.
Mark and Eileen Fischer started this business with 2 cars and their life savings and have grown it into the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and
 More ...
Dec 23, 2015
received quik response and brief description of who, what etc they do and not pushy. would deal with them again.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jack,

Thank you for your business and kind review on Off Lease Only! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d repeat again. We couldn't ask for nicer feedback and thank you for taking the time to share it.

Sincerely,

Mark Fischer - Owner
Dec 19, 2015
JR316
5
Timely and helpful
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear JR316,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 19, 2015
Very pleasant on phone initially. Too many sales people, each gave me different information, I.e.one said car had been bought at auction (not off lease, as their name suggests, but from insurance comp.), and they repaired the damage. Car could not be financed. The other salesman told me this was normal car and could be financed! Since it takes me 3 hrs to drive there, I did not go there.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Peter,

Thank you for taking the time to share your comments and feelings about our dealership. With over 600 employees now, Off Lease Only relies on your feedback for quality control.  We are really sorry to hear that you received conflicting information from two different Sales Associates. Unfortunately, you clearly did not get the true Off Lease Only experience that the owners started this company to provide.  

Mark and Eileen Fischer started this business with 2 cars and their life savings and have grown it into the largest independent used car dealership in the nation for two re
 More ...
Dec 13, 2015
web site did not have the model I was looking for but they contacted me promptly
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Clive,

Thank you for visiting Off Lease Only’s website. We’re sorry to hear you didn’t find the specific model you were looking for. Your business means a lot to us. We hope, in the near future, you'll either check back with the person who contacted you, check our website, www.OffLeaseOnly.com, or use our website’s "Notify Me" feature to specify the specific vehicle you're looking for. By using the “Notify Me” feature, we would then call you once the vehicle you had specified had come in. We receive about 750 new vehicles every week. We hop
 More ...
Dec 8, 2015
great all around
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear maz,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 8, 2015
Salesperson was very helpful and took a good deal of time with us. The car we were interested in had significant hood scratches and needed 4 tires.We did not buy
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Alfred,

Thank you for visiting Off Lease Only and your honest feedback on your experience with us. We’re glad you found your salesperson very helpful. We’re sorry to hear you didn’t find the vehicle you were looking for in the condition you wanted. Off Lease Only sells its vehicles in “as is” condition only. With over 3,800 vehicles in our current inventory, we would hope you could find an alternative car from that inventory. If that’s not the case, we hope you would either check back with your salesperson or our Customer Service Department, check ou
 More ...
Dec 7, 2015
Demond Burks, great experience, no pressure, very professional, communicated well, well presented, honest, straight up, delivered on time, very happy with our new car, top bloke!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Steve,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 2, 2015
They were very good to work with.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Carlton,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 1, 2015
Zulkafil
Salesman Jose told me the GMC Terrain I am looking for is availabe at Palm Beach location on the phone and when I went there he told me he is bringing the truck to show me but after 30 min. he told me to go to Lake Worth location..
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Zulkafil,

Thank you for taking the time to share your comments about your Off Lease Only experience. We’re sorry to hear that the GMC Terrain you were interested in was not at the location you were directed to. Our Sales Associate Jose is relatively new, and it’s possible for any new employee to make a mistake. Please note that when our website shows a particular vehicle is at the “Palm Beach” location, that refers to Palm Beach County and can mean either West Palm Beach or Lake Worth. Another contributing factor is that because the West Palm Beach and Lake Wort
 More ...
Nov 28, 2015
Good deal good service
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear John,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Nov 26, 2015
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mabry,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 20, 2015
Quick to respond. Easy to talk to.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Rod,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 18, 2015
Really good service
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear MARVINA

Thank you for purchasing your vehicle at Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating!  We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 6, 2015
silverprl1
We called 10 times. No one could locate the car, answer questions, comment about condition, or respond at a scheduled later time. Calling the local dealership number helped us understand that they will not assist in out of state deals, and that only the call center would - which means they won't be able to answer questions. TERRIBLE operation. They should at least be able to send an Auction Condition Report. AVOID.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Eric,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with Off Lease Only. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 500 employees now we rely on your feedback for quality control. Thank you so much for alerting us to this issue.

Who did you speak to when you called? You mentioned that you called 10 times.  Did you get the names of the people you spoke with?  We can understand how frustrated you must be.  This is unacce
 More ...
Oct 27, 2015
Excellent
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Angie,

Thank you for visiting Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating!  We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Oct 21, 2015
Okay experience. Car was at another lot, Place was generally on organized.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear RJ,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Sep 30, 2015
They replied very quickly and seemed eager to help
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Sherry,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Sep 24, 2015
called immediately -- went to see was punctual and courtious
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Paul,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Sep 13, 2015
if u have a trade u will not get wholesale price.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Larry,
First and foremost, thank you for your business, and for taking the time to share your comments and feelings about our dealership. With over 500 employees now, Off Lease Only relies on your feedback for quality control.

We're sorry you weren't completely satisfied with the trade appraisal process.  Your business is very important to us and we’d like to have you experience what Off Lease Only is all about. We care about your concerns before, during, and after the sale.
If you would be so kind as to provide us with your contact information and the appraisers who assisted
 More ...
Sep 11, 2015
A most pleasant experience. I have forgotten the name of my visit however, he was wonderful. I didn't feel pressured or "being sold to" once. I am female and buying a car is often a difficult deal in this industry. I did not feel this at Off Lease.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Cynthia,

First and foremost thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,
Dennise D. Rodriguez,
Customer Service
On beha
 More ...
Sep 10, 2015
They finally called back after two days. Truck was sold prior to returning my internet inquiry. Really disappointed they didn't let me know the truck was gone sooner. But they seemed nice and professional when they did finally call.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear David,

Thank you for taking the time to share your comments and feelings about our dealership.   With over 500 employees now we rely on your feedback as quality control.

So sorry to hear that the truck you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  Once you decide on the car you want, it’s really important to move forward as quickly as possible to secure it. We’re extremely disappointed to hear of the delay in responding to your inquiry. Than
 More ...
Sep 9, 2015
Response was prompt.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Pierre,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Sep 2, 2015
good response to vehicles I was looking for but too far from where I wanted to find a car.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Janice,

Thank you for taking the time to share your comments and feelings about your experience with Off Lease Only. It seems you liked the choice of vehicles you found on our website, but please don’t be discouraged by the distance between your location and ours.  The purchase process is much easier than you might think. We have an entire department dedicated to customers who are at the disadvantage of distance.  At least give our Out of State department a call before giving up.  We have customers from the other side of the country, actually from the other side of the world, for
 More ...
Aug 29, 2015
This car dealership, in Lake Worth, is set up to get cars out fast but in that the office is extremely crowded and the service seems like they want to get you into a used car fast, but then leaves to get information and doesn't come back for at least 30 mins. When I emailed this company about the car I was interested in they didn't get back to me until 3 days later and it was an automated message telling me noughting about the car I asked about. The fastest service I got was through the instant messenger that set up through their website. But the dealer themselves didn't know hardly anything about the car I wanted to buy, which is an electric car and is totally different from a hybrid or gas car. They wouldn't take our pre-approved finacing because we didn't have a cashiers check from the bank with us and they reassured us that we would get a much better rate through them but we didn't. While we where waiting on the financing to go through I asked the dealer to charge the car but it seems like he didn't get the car over to the charging station until we where done with the whole process, which I had to wait another hour for and then they decided to detail it. Overall we got a great deal on this car but make sure you do your own research on the car you want otherwise they might just tell you something to get you into a car that's totally not for you.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Valued Customer,

First and foremost, thank you for your business. We appreciate you taking the time to share your comments and feelings about your experience with Off Lease Only. We are really disappointed to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 463 employees now we rely on your feedback as quality control.

We appreciate you choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we really do strive to do much better to accommodate our customers than the
 More ...
Aug 29, 2015
ChrisLTH
Responded to my inquiries right away
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear ChrisLTH,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Aug 28, 2015
The cars I expected to see there were cars that someone had leased for a year or two and then they turned them back in. Well it isn't really quite like that. What they have there are cars that were rentals, in an accident and then sold to Off Lease Only for sale to the public.That wasn;t what I was shopping for. The title of the business was misleading to me. There were a lot of people in the place that seemed to be happy to get a car and be able to finance it right there.There were at least 6 little finance offices there very convenient for buyers.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Valued Customer,
Thank you for taking the time to share your comments and feelings about your experience with Off Lease Only. We are disappointed to hear that your expectations were not met, and that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 463 employees now we rely on your feedback as quality control.

Mark and Eileen Fischer started this business with 2 cars and their life savings and have grown it into the largest independent used car dealership in the nation for two reasons: saving their customers thousands
 More ...
Aug 26, 2015
Have to make sure the vehicle you select have it checked out by a inspection company. Well worth it!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Debbie,

Thank you for taking the time to share your comments on Off Lease Only. We are glad to hear your visit was “well worth it.” Thanks also for the advice you give potential customers. We couldn’t agree more. As a full disclosure dealership, we are one of the few dealers in the country who offer a FREE CARFAX Vehicle History Report on each and every one of our vehicles, right on our website for everyone to see. In addition, we always encourage our customers to have vehicles inspected by a third-party mechanic. That inspection can take place either on our premises
 More ...
Aug 20, 2015
If you are car savvy give it a try, but it's a slam bam thank you mam approach. What you see is what you get, read all the small print.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear John,

Thank you for sharing your comments and your feelings about your experience with Off Lease Only. With over 500 employees now, we rely on your feedback for our quality control.

It sounds like you clearly did not experience the true Off Lease Only experience and we would like to determine where we failed. It would be greatly appreciated if you could let us know who your salesperson was, and the names of others who assisted you.  We can learn from your experience and, with your help, make a much stronger and more accommodating team.

Mark and Eileen Fischer started this busines
 More ...
Aug 16, 2015
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Tim,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Aug 6, 2015
They responded promptly to my request.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Melvin,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Aug 3, 2015
There are a very professional team and very customer oriented in every aspect. Will recommend anytime.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Luis,

First and foremost, thank you SO much for your business and kind feedback on everyone at Off Lease Only who helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

The owners started this business with 2 cars and their life savings and have grown it to the largest independent used car dealer in the nation for two reasons, saving their customers thousands on their dream vehicles and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nic
 More ...
Jul 27, 2015
Once I started asking questions about the cause of the factory buy back, and if it had been repaired, they lost interest in me. Seems they try to prey on the uninformed customer!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Joe,

Thank you for taking the time to share your comments and feelings about our dealership. With over 463 employees now, Off Lease Only relies on your feedback as quality control.  We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide.  

Mark and Eileen Fischer started this business with 2 cars and their life savings and have grown it into the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a tr
 More ...
Jul 8, 2015
I was contacted almost immediately by several salespeople who seemed to take my interests and needs very seriously.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jay,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jun 23, 2015
The easiest & most pleasant buying experience ever!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Helena,

We are happy to hear that Off Lease Only provided you with the easiest and most pleasant buying experience ever! Thanks also for the 5-star review. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jun 20, 2015
It seems many of there sl550 Mercedes cars have been in a wreck and they have no pictures of the damage to the cars and who fixed the car to me high risk to buy a car from them.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Chuck,

Thank you for taking the time to share your comments on Off Lease Only. As a full disclosure dealership, we are one of the few dealers in the country who offer a FREE CARFAX Vehicle History Report on each and every one of our vehicles, right on our website for everyone to see. If you would do a search of our current inventory, you'll find, right now, we have 960 documented ACCIDENT-FREE vehicles in our inventory. That's more vehicles than the vast majority of dealers have for sale. In addition, many of the CARFAX Reports on vehicles with previous accidents will state who fixed t
 More ...
Jun 15, 2015
My wife and I were pleased with the car. Financial was rude, disrespectfuland un professional Ex: I brought cash in for the deposit my wife was not aware(purchasing a car was a surprise for my wife, she did'nt think we had the money) he told us thats what checks are for and that we were wasting his time. Ex; When I asked for copies of documents that we signed he pointed over to another stack of papers and told me those were the copies we were getting. I asked him I would like copies of what we sign he told me "no you don't need them" I told him thats fine give me back my money. Oh no thats fine, I'll give you your copis but don't talk to me like i'm your son. My son was with us unfortunately. I asked for a manager. Would never take my family back.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Larry,
First and foremost thank you so much for your business. I am the owner and what you are saying about your experience is simply unacceptable to me. I started this company with two cars and my life savings and we have grown to become the largest independent dealer in Florida. This has happened for two reasons- selling cars thousands below retail and caring about my customers' happiness before, during and after the sale. I am truly upset to hear that any of my finance managers would ever disrespect my customers. Can you please let me know who your finance manager was and what manager
 More ...
Jun 4, 2015
Treated me well, made finance work, good team of people
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Joe,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Respectfully,

Sharon Dibble - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jun 2, 2015
class a
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Wayne,

Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating!  We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Respectfully,

Sharon Dibble - Customer Service
On behalf of the owners Mark and Eileen Fischer
May 22, 2015
Thy have a good marketing and sales model but are short in thei telephone conversations
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Frank,

Thank you for the compliment on our marketing efforts. We definitely are proud of our team as they have helped us grow from selling two cars per month to over 3000. Can you tell me who was short on the phone? We really appreciate our customers feedback as we now have over 463 employees so it really helps for quality control so we can work with those that need further training. We really appreciate you as our potential customer and would love to help you save thousands on your next pre-owned purchase. Please contact me directly- customerservice@OffleaseOnly.com with further detai
 More ...
Apr 30, 2015
Be sure to check carfax carefully. They have alot of accident cars.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Thank you for taking the time to share your comments and feelings about our dealership, Steve
In respect to checking the carfax for accidents, we are a full disclosure dealership, and  one of the few dealers in the country who offer a FREE carfax on each and every one of our cars. If you do a search on our current inventory, you'll find that, right now, we have 841 documented Accident Free vehicles in our inventory.  If you have any additional concerns, please don't hesitate to contact us as customerservice@offleaseonly.com.

The owners started this business with 2 cars and their life savi
 More ...
Apr 28, 2015
I found this car at a great price Keith Miller at Offlease was great with everything. I am very satisfied with my purchase.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Thank you SO much, Nate, for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree!

The owners started this business with 2 cars and their life savings and has grown it to the largest independent used car dealership in the nation for two reasons: saving their customer
 More ...
Apr 3, 2015
Follow-up was very good. Russell was excellent from beginning to end. The Passat is exactly what I was looking for. Very good price.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Valued Customer,

Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree!

The owners started this business with 2 cars and their life savings and has grown it to the largest independent used car dealership in the nation for two reasons: sav
 More ...
Mar 26, 2015
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear William,

Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family.

The owners started this business with 2 cars and their life savings and has grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream, and prov
 More ...
Mar 25, 2015
Played phone tag with the rep for a while then found out the vehicle was sold, didn't receive any further contact or information from dealer.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

So sorry to hear that the car you were interested in was sold, Nestor.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  Once you decide on the car you want, it’s really important to move forward as quickly as possible to secure it.

With that said, we do have a really awesome NOTIFY ME  feature on our website that is  available to you.  Just go to our home page on offleaseonly.com, scroll down and you’ll see on the left “CAN’T FIND YOUR DREAM CAR?”  Just click on that
 More ...
Mar 18, 2015
diamonds12
Dealer responded
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Diamonds12,

On behalf of the Off Lease Only team, we thank you for your review. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Mar 16, 2015
I was approved on the vehicle, but when arrived3 days later, that vehicle was sold. After driving for an 1hr, and find out that vehicle was sold, without any phone call, did set well with me.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Robert,

I am sorry to hear your upset with us and I am more sorry that no one explained our story to you better. We sell over 3000 cars each month and they are all prices thousands below retail. So, when you find something you like it is super important to jump on it right away. The good news is that the owner and his team of buyers are busy ten hours a day buying the very best quality vehicle to sell you for the lowest prices. He started this company with two cars and his life savings and has grown it to the largest used car dealer in the country. Please feel free to contact us your
 More ...
Mar 7, 2015
Most of their cars have been in accidents, which is presumably why the prices are low. That's cool with me as long as they can explain the damage to those of us not living in Florida. They could not describe, so i, of course, am still shopping! Perhaps they have enough local customers...
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Looking for a good deal,

Thank you for your review. We just became aware of your review and apologize for this late response. The issue you mentioned is quite concerning to us, as is your perception of Off Lease Only. I just searched our website (www.OffLeaseOnly.com) and quickly found 1,081 vehicles on our website right now with clean CARFAX reports, which are free on our website for all to see. That's more vehicles than most dealerships have on their lots. Secondly, our prices are low because our markups are minimal, with no dealer or hidden fees.
Nevertheless, we would like to inve
 More ...
Mar 4, 2015
Good helpful people. Just don't work with credit unions.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Emmanuel,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. Please note that we do work with credit unions. We just do not accept bank drafts. We do accept cashier’s checks and wire transfers from credit unions. We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you for many years to come.

Sincerely,
Edward Haskell – Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 28, 2015
They keep me updated about the car I really want
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Que,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 20, 2015
Arrogant sales person. Made promises he did not keep.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Sue,

On behalf of Off Lease Only, I would like to apologize for your frustrating experience you had when speaking to  one of our sales rep.  The situation you've described is not typical for our dealership, and your feedback has been taken very seriously . Your business is very important to us and we’d like to regain your trust. Do you know who the name of the sales person? Did you ask to speak to a manager?  Your satisfaction is very important to us, the owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in t
 More ...
Feb 18, 2015
I did not buy a car from them yet. Important to know the cars are sold as is and have not been thoroughly checked by mechanics. They are bought at auction, given a little service and away you go. Customer service reps super friendly and helpful.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Don,

Thank you for your valueable input. We just became aware of your review and apologize for this late response. We appreciate your sharing your Off Lease Only experience with us and others. We would also like to point out that free CARFAX reports are available on our website for all posted vehicles. We also encourage customers to have their selected vehicles checked by a mechanic prior to purchase. We trust this information was passed on to you by our staff and look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owne
 More ...
Feb 15, 2015
donbmw5
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Donbmw5,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 11, 2015
I had minimal dealings with Offleaseonly. Communications were good and timely, but I never went to see the car they offered.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear David,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 10, 2015
good Service
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Gary,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 27, 2015
Responded in a timeliy manner
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear MELINDA,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 24, 2015
Off Lease stated that the car was misrepresented in the ad. It was auto instead of manual
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Bob,

Thank you for bringing this to our attention, I apologize for the inconvenience this may have caused you .Did you ask to speak to a manager? This may have been a simple mistake due to the large volume of cars we sell, Off Lease Only is so proud to have nearly 100,000 happy customers and your satisfaction is very important to us. The owner and his wife started this company with two cars and their life savings, they have grown to be the largest independent used car dealer in the nation. This has happened for two reasons- caring about every customers happiness and selling cars for
 More ...
Jan 23, 2015
They called right away and told me to fill out application online. They never followed up or responded after. Horrible customer service.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Cesar,

Thank you for bringing this to our attention. We are concerned about your comments and we take customer reviews very seriously. Your business is very important to us and we’d like to regain your trust, do you know the name of the person you were dealing with? The owner started this company with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation. This happened for two reasons - providing superb customer service and helping you save thousands on your next car.  If you are still in the market for a  used car You can reach me
 More ...
Jan 16, 2015
Jaluo
Called back but seem reluctant to deal over the phone
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jaluo,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 10, 2015
Unprofessional! 3 different people called however none of them provided any information. They just kept asking whether or not I was interested in the vehicle. I visited this dealership a few days prior to my email inquiry so I told them to run the numbers and call me back. No one called back, I called later that evening and they said that someone just purchased the car. A bunch of clowns!!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Natalie,

Thank you for taking the time to share your comments and feelings about Off Lease Only. We just became aware of this review. We weren't ignoring it. We apologize for your experience and appreciate your feedback. Your business is very important to us and we'd like to regain your trust.

Would you please send us your contact information to CustomerService@OffLeaseOnly.com? Thank you for alerting us to this issue. We look forward to speaking with you soon.

Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Dec 16, 2014
They were very helpful and responded to all my questions quickly
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Marlene,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Dec 12, 2014
Straight forward dealer
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear JC,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Dec 11, 2014
Worst buying experience in 35 years. The car was a lemon. Had to have front end redone and transmission replaced three weeks later. Sales manager was the worst. Do not buy from this dealer.
Is this review helpful? Yes | No
Dec 4, 2014
FredBonomo
very aggressive, and tried to devalue my car (Porsche Boxster) on a trade in. Well below fair market value.
Is this review helpful? Yes | No

Old Dealer Reviews

Nov 29, 2014
Great deals on vehicles, just be ready to wait, and watch out for cars with multiple accidents.
Is this review helpful? Yes | No
Nov 27, 2014
Great!
Is this review helpful? Yes | No
Nov 26, 2014
Very responsive!
Is this review helpful? Yes | No
Nov 23, 2014
good
Is this review helpful? Yes | No
Nov 19, 2014
Responsive
Is this review helpful? Yes | No
Nov 9, 2014
Ok not interested in the car
Is this review helpful? Yes | No
Nov 9, 2014
The salesman was courteous and explain carefully the cars in stock. We ended buying a different car.
Is this review helpful? Yes | No
Nov 7, 2014
Quick response. Great selection.
Is this review helpful? Yes | No
Oct 23, 2014
Good but dealers are not interchangeable with cars they have
Is this review helpful? Yes | No
Oct 19, 2014
Not impressed with sales team.
Is this review helpful? Yes | No
Oct 15, 2014
Very good
Is this review helpful? Yes | No
Oct 12, 2014
the car i was interested in was solod by the time they contacted me, then they put it on me to find another car instead of helping me find one-told me to keep checking their website even though i got "pre approved"
Is this review helpful? Yes | No
Oct 10, 2014
Dealer sold car after a verbal acceptance and copy of cashiers check sent.
Is this review helpful? Yes | No
Oct 2, 2014
Called once only to tell me that didn't have the information I wanted. Was told they would call me back and never did.
Is this review helpful? Yes | No
Sep 26, 2014
Dealers hassled to get us to finance through them after they stated they never take preapproval bank drafts
Is this review helpful? Yes | No
Sep 24, 2014
decent, but doesn't have the selection of choices for convertibles which is what I want
Is this review helpful? Yes | No
Sep 23, 2014
Good
Is this review helpful? Yes | No
Sep 17, 2014
EriConda
5
Great prices but NO niceties of a normal dealership
Is this review helpful? Yes | No
Sep 15, 2014
above average
Is this review helpful? Yes | No
Sep 8, 2014
Only place I will ever go in the future to purchase a preowned vehicle.
Is this review helpful? Yes | No
Sep 2, 2014
In the process of purchasing a car, thanks.
Is this review helpful? Yes | No
Sep 2, 2014
Dealer did respond
Is this review helpful? Yes | No
Sep 2, 2014
Greatest car buying experience ever. I love my new car! Thanks Car Gurus!
Is this review helpful? Yes | No
Aug 18, 2014
Too far away but the locals are excellent.
Is this review helpful? Yes | No
Aug 8, 2014
I bought a 2014 Nissan Xterra at OLO. This place is like no other car dealer in Florida and that's a good thing for the buyer and a bad thing for other dealers. Their advertised price was $1300 lower than the other best price I could find. Their advertised price was non-negotiable, it is the sale price, you add tax and tag only. My out the door price beat all others, the service is no frills and efficient and they did not waste any time. I think this is an excellent dealer if you want a no-frills, low price, no haggle purchase. The most fun that I have had buying a car!
Is this review helpful? Yes | No
Jul 26, 2014
Great service and if you want to save money go to offlease only.
Is this review helpful? Yes | No
Jun 29, 2014
Very timely but bought locally
Is this review helpful? Yes | No
Jun 25, 2014
Excellent customer service.
Is this review helpful? Yes | No
Jun 14, 2014
Excellent service & information.
Is this review helpful? Yes | No
Jun 14, 2014
Great sales team
Is this review helpful? Yes | No
Jun 11, 2014
I did not purchase with this group after looking at the car.
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Jun 11, 2014
Salesman called me back and was very helpful. Was able to find a car locally so did not get the car at this dealer.
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Jun 3, 2014
Contacted with number of auto options, but declined due to distance.
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May 31, 2014
Found a car
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May 21, 2014
Good
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May 19, 2014
Cool
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May 15, 2014
They responded in a timely manner. I haven't had time go to theie lot. It looks like when I do buy a car, that will be where I'll start my hunt.
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May 14, 2014
Good company and some great deals, but they don't do business with banks that do draft checks.
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May 13, 2014
very prompt in there time to reply and very helpful with the car
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May 12, 2014
responded excellently
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May 5, 2014
Not happy with timeline to purchase in addition to having to provide financial information before selection of vehicle can be made. Also poor follow-up with timeline once they receive financials to time of return call
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May 4, 2014
dealer responded by telephone quickly and was honest about the car having been previously wrecked. i would likely deal with them again if the occasion arrises.
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May 3, 2014
Nice team
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May 3, 2014
Good
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Apr 29, 2014
Personable guy, no hard sell
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Apr 17, 2014
Hé was real good
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Apr 10, 2014
mapaba
Good and easy
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Mar 17, 2014