Off Lease Only Palm Beach

1200 S Congress Ave
West Palm Beach, FL 33406

Sales: (561) 757-7296

Today 9:00 AM - 9:00 PM
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2014 Maserati GranTurismo Sport Used Cars in West Palm Beach, FL 33406

Great Deal
$9,703 BELOW
CarGurus IMV of $58,702

Price: $48,999

Mileage: 42,623

Location: West Palm Beach, FL 33406

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Grigio Granito Special Matt Description: Used 2014 Maserati GranTurismo Sport for sale - $48,999, 42,623 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
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2016 Lexus GS F RWD Used Cars in West Palm Beach, FL 33406

Great Deal
$7,632 BELOW
CarGurus IMV of $60,631

Price: $52,999

Mileage: 3,955

Location: West Palm Beach, FL 33406

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Ultrasonic Blue Mica 2.0 Description: Used 2016 Lexus GS F RWD for sale - $52,999, 3,955 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera
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2011 Toyota Corolla LE Used Cars in West Palm Beach, FL 33406

Great Deal
$2,591 BELOW
CarGurus IMV of $8,590

Price: $5,999

Mileage: 60,149

Location: West Palm Beach, FL 33406

Average time on market: 22 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Classic Silver Metallic Description: Used 2011 Toyota Corolla LE for sale - $5,999, 60,149 miles with Steel Wheels
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2014 Cadillac ATS 3.6L Premium AWD Used Cars in West Palm Beach, FL 33406

Great Deal
$3,358 BELOW
CarGurus IMV of $22,357

Price: $18,999

Mileage: 41,230

Location: West Palm Beach, FL 33406

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Raven Description: Used 2014 Cadillac ATS 3.6L Premium AWD for sale - $18,999, 41,230 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2015/10/14/19/07/2014_hyundai_veloster-pic-8454278688594705750-152x114.jpeg

2014 Hyundai Veloster Turbo R-Spec Used Cars in West Palm Beach, FL 33406

Great Deal
$2,736 BELOW
CarGurus IMV of $12,735

Price: $9,999

Mileage: 50,982

Location: West Palm Beach, FL 33406

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ultra Black Pearl Description: Used 2014 Hyundai Veloster Turbo R-Spec for sale - $9,999, 50,982 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/29/12/35/2014_bentley_flying_spur-pic-6494051767562828947-152x114.jpeg

2014 Bentley Flying Spur W12 AWD Used Cars in West Palm Beach, FL 33406

Great Deal
$24,022 BELOW
CarGurus IMV of $134,021

Price: $109,999

Mileage: 7,645

Location: West Palm Beach, FL 33406

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Storm Gray Metallic Description: Used 2014 Bentley Flying Spur W12 AWD for sale - $109,999, 7,645 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2017 Dodge Grand Caravan GT Used Cars in West Palm Beach, FL 33406

Great Deal
$3,618 BELOW
CarGurus IMV of $22,617

Price: $18,999

Mileage: 19,781

Location: West Palm Beach, FL 33406

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Granite Pearlcoat Description: Used 2017 Dodge Grand Caravan GT for sale - $18,999, 19,781 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Navigation System
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2015 Volvo V60 Cross Country Used Cars in West Palm Beach, FL 33406

Great Deal
$5,139 BELOW
CarGurus IMV of $24,138

Price: $18,999

Mileage: 36,788

Location: West Palm Beach, FL 33406

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Bright Silver Metallic Description: Used 2015 Volvo V60 Cross Country for sale - $18,999, 36,788 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2015 Volkswagen Tiguan S 4Motion Used Cars in West Palm Beach, FL 33406

Great Deal
$2,881 BELOW
CarGurus IMV of $15,880

Price: $12,999

Mileage: 27,621

Location: West Palm Beach, FL 33406

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Pure White Description: Used 2015 Volkswagen Tiguan S 4Motion for sale - $12,999, 27,621 miles with Bluetooth, Backup Camera, Alloy Wheels
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2014 Cadillac SRX FWD Used Cars in West Palm Beach, FL 33406

Great Deal
$3,189 BELOW
CarGurus IMV of $20,688

Price: $17,499

Mileage: 23,326

Location: West Palm Beach, FL 33406

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Glacier Blue Metallic Description: Used 2014 Cadillac SRX FWD for sale - $17,499, 23,326 miles with Bluetooth, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/14/14/01/2014_chevrolet_cruze-pic-6986798009917497782-152x114.jpeg

2014 Chevrolet Cruze 1LT Sedan FWD Used Cars in West Palm Beach, FL 33406

Great Deal
$2,514 BELOW
CarGurus IMV of $11,513

Price: $8,999

Mileage: 19,954

Location: West Palm Beach, FL 33406

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Champagne Silver Metallic Description: Used 2014 Chevrolet Cruze 1LT Sedan FWD for sale - $8,999, 19,954 miles with Bluetooth, Navigation System, Alloy Wheels
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2015 BMW X5 xDrive50i AWD Used Cars in West Palm Beach, FL 33406

Great Deal
$8,019 BELOW
CarGurus IMV of $49,018

Price: $40,999

Mileage: 21,524

Location: West Palm Beach, FL 33406

Average time on market: 30 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Carbon Black Metallic Description: Used 2015 BMW X5 xDrive50i AWD for sale - $40,999, 21,524 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2014/08/24/04/21/2014_bmw_5_series-pic-3336503335749219195-152x114.jpeg

2014 BMW 5 Series 528i xDrive Sedan AWD Used Cars in West Palm Beach, FL 33406

Great Deal
$4,191 BELOW
CarGurus IMV of $25,190

Price: $20,999

Mileage: 35,059

Location: West Palm Beach, FL 33406

Average time on market: 53 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Dark Graphite Metallic Description: Used 2014 BMW 5 Series 528i xDrive Sedan AWD for sale - $20,999, 35,059 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2014/08/20/03/51/2015_hyundai_sonata-pic-8845482379498767759-152x114.jpeg

2015 Hyundai Sonata Sport Used Cars in West Palm Beach, FL 33406

Great Deal
$2,732 BELOW
CarGurus IMV of $14,731

Price: $11,999

Mileage: 28,043

Location: West Palm Beach, FL 33406

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Lakeside Blue Description: Used 2015 Hyundai Sonata Sport for sale - $11,999, 28,043 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/29/08/13/2015_ford_explorer-pic-2860114629012776061-152x114.jpeg

2015 Ford Explorer XLT 4WD Used Cars in West Palm Beach, FL 33406

Great Deal
$3,878 BELOW
CarGurus IMV of $26,877

Price: $22,999

Mileage: 20,359

Location: West Palm Beach, FL 33406

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ingot Silver Metallic Description: Used 2015 Ford Explorer XLT 4WD for sale - $22,999, 20,359 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 19, 2018
Helpful personnel. Wound up buying a nice care at a good price.
Is this review helpful? Yes | No
Jan 14, 2018
Had a great experience at Off lease only Palm Beach.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Gartrell,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Jan 13, 2018
GuruL8KX
Like everyone, I was apprehensive about buying a car on-line but I pinched my nose and took the plunge. I am glad I did, and I am even more glad it was with this dealership. While it wasn't a perfect transaction, (stuff happens right?) they made sure it was right. It showed me the kind of dealer that they are. They did the right thing, no questions asked! FIVE STARS!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruL8KX,

You have no idea how much it means to us to hear this kind of feedback. Our goal is for Off Lease Only's customers to have an outstanding experience and it sounds like our team delivered. Thank you for sharing this great review about our dealership - and thank you for taking the plunge.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons-
 More ...
Jan 10, 2018
Phinkle
Great!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Phinkle,

Thank you so much for the 5-star review!! We hope you felt like part of the family during your visit.

Our number one goal is to have everyone walk away 100% satisfied and your feedback is key in helping us achieve this goal.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and gen
 More ...
Jan 8, 2018
Guru5WZB1
Great price for a quality vehicle....like new
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Guru5WZB1,

First and foremost, thank you for your business. We’re delighted to hear that you are impressed with the quality and prices of our vehicles. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new ride. We look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Jan 7, 2018
Very quick responding. Did not contact them yet.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Wayne,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received a quick response immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two
 More ...
Jan 5, 2018
I had a return call by a representative and I explained why I was interested in the SRX, I said that before I drive about 2 hours south to see the car, I wanted information regarding the structural info from an accident. She assured me that between car fax and a company that checks out cars that were in accidents, I should be relieved about any problem. When I got the car fax report it said that there were possible structural problems and then I looked for the second report that said they did NOT SEE THIS VEHICLE. Then I noticed that the car was purchased at auction from another state and figured that they may NOT want anybody to know the true condition of the car so I did not respond......
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Charles,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over a thousand employees now we rely on your feedback for quality control.

We understand your concern over a “structural damage” statement on a Carfax. Carfax and Autocheck are two tools that prove to be effective when shopping for a vehicle.  The information they offer is provided by insurance c
 More ...
Jan 2, 2018
Very pleasant and acknowledge of the car I am looking into.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Willie,

Thank you so much for the 5-star review!! We really appreciate the feedback and are delighted to hear that you are pleased with the help you received from one of our sales specialist. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has
 More ...
Dec 30, 2017
GuruZ5FHZ
They were quick to respond and be professional
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruZ5FHZ,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received a quick response immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for
 More ...
Dec 24, 2017
Quick to respond, courteous!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Valued Customer,

Thanks so much for taking the time to rate your experience with Off Lease Only. We really appreciate the feedback and are pleased to hear that our team was quick response, immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loy
 More ...
Dec 24, 2017
maicojoe
5
All is good, but their price was so good or low versus the regular industry, the car sold instantly, before I had a chance at it. Will keep an eye on these guys, very good prices.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Maicojoe,

On behalf of the Off Lease Only team in Palm Beach, we thank you taking the time to rate your experience with our dealership.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true. We typically sell over 4,000 vehicles each month.  

With that said, we do have a really awesome NOTIFY ME feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.  A
 More ...
Dec 18, 2017
GuruDM1YF
They were very helpful. They worked hard to get me the best offer possible.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruDM1YF,

Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re delighted to hear that our team worked hard to help you find the right car at the right price - and we hope you felt like part of the family during your visit.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a d
 More ...
Dec 18, 2017
GuruZMZNV
Responded quickly and got back with me quickly after I had some questions. Very professional.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruZMZNV,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that our team responded quickly to your inquiry, and answered any questions you had. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth h
 More ...
Dec 17, 2017
GuruZG2KK
The sales person was nice. The cars I was interested in had all been in accidents. A 16 XTS that I took for a test ride shook and pulled to one side very much.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruZG2KK,

Thank you so much for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over one thousand employees now we rely on your feedback for quality control.

We're glad to hear that your sales specialist was a pleasure to work with, and we hope you felt like part of the family during your visit to our Orlando location.

It's true that we have vehicles that have been in previous accidents, but they've been repaired according to the manufacturer's specifications.The difference between Off Lease Only and most de
 More ...
Dec 12, 2017
GuruZ6RY9
PB was very helpful, and this car is almost perfect. I'm just not ready to buy.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruZ6RY9,

Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re thrilled to hear that you enjoyed your shopping experience with our sales Team in Palm Beach. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience before, during, and after the sale.

The owners, Mark and Eileen Fischer, started Off Lease On
 More ...
Dec 12, 2017
bus2car
I had an appointment at 10AM and left at 2:00 PM and never got to buy the car. It took 4 hours to test drive two cars and get an appraisal for my trade. Much of the time we were trapped waiting because the dealer had the keys to my car supposedly doing the appraisal. There was far more staff then customers so not sure what the problem was. It almost seemed like part of the plan to wear down the customer. Needless to say this was not a good experience.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear bus2car,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over a thousand employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. We certainly don’t have a plan intended to be inconvenient for our customers.  We are, however, very concerned with where we fell short with the service we provided for you.  We would really like to hear from you so we can discu
 More ...
Dec 3, 2017
Sadly the car is not automatic. But salesman Katz was hepful.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Donna,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location. With over 1000 employees now, we rely on your feedback for quality control.

So sorry to hear that the car you were interested in wasn't the right fit for you. Please don't give up. We have more than 1,000 new vehicles arriving in our inventory every week.

With that said, we do have a really awesome NOTIFY ME feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.  All you need
 More ...
Dec 1, 2017
I live in SC and was on vacation in Florida, if there was an off lease in sc I would purchase a vehicle from them
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Paul,

Thank you SO much for your thoughtful review!

We’re thrilled to hear that you enjoyed your visit to our Palm Beach dealership. I would like to encourage you to consider our Home Delivery service. Everything you need to know about purchasing a vehicle from out-of-state can be found on our website. More than ever, savvy internet shoppers choose to save thousands on their used car purchase by working with Off Lease Only. Whether you are looking to ship the vehicle, or fly in and take a mini vacation, Off Lease Only has an entire team dedicated to making this the easiest us
 More ...
Nov 21, 2017
Outlaw1030
Fast response. Polite, somewhat unprepared representative. Still, I'll consider buying from them.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Outlaw1030,

Thank you so much for taking the time to share your thoughts and your feelings about your experience at our Palm Beach location. Our number one goal is to have everyone walk away 100% satisfied and your feedback is key in helping us achieve this goal.

We’re pleased to hear that you received a quick response following your inquiry, and we're delighted that you would still consider doing business with us again.

You also mentioned that one of our representatives were somewhat unprepared. We would love to hear  from you so we can address the specific issues you had
 More ...
Nov 16, 2017
Excellent Customer Service overall. Only very small negative they were way too long in removing a Sold car off carhurus. I was coming to purchase. I was driving 1-1/2 hrs and needed to find a ride down there.. all in all great people Xaviel gets an A+ keep up the good work and great prices. :)
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Ann,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location. With over 1000 employees now, we rely on your feedback for quality control.

We’re glad to hear that Xaviel earned an A+ for working hard to find you the perfect car. We hope you felt like part of the family during your visit.

So sorry to hear that the car you were interested in got sold. We understand how disappointing that can be. With that said, we do have a really awesome NOTIFY ME feature on our website that’s available to you. Here’s
 More ...
Nov 14, 2017
GuruZL9GT
Helpful and told the truth.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruZL9GT,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you had a positive experience with our dealership. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reas
 More ...
Nov 9, 2017
Badseed77
Got back to me quick. Continuous contact
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Badseed77,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received a quick response immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened fo
 More ...
Oct 28, 2017
Quick to help.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Troy,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received a quick response immediately following your inquiry.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during
 More ...
Oct 25, 2017
Good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Fred,

We're thrilled to hear that your Off Lease Only experience earned us a 5-star rating! We hope you felt like part of the family during your visit to our Palm Beach location. Our number one goal is to have everyone walk away 100% satisfied and your feedback is key in helping us achieve this goal.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main rea
 More ...
Oct 25, 2017
The car had some pretty severe scratches and repainting so I didn't end up buying. However the sales manager, I believe, took the initiative to go take detailed pictures of the car in the pouring rain and was very real with me about the condition of the car (even taking multiple detailed pictures of all the damage). Overall, this wasn't the right car for me because of the condition but the honesty from the guy I talked to will make me consider OffLeaseOnly again next time I shop.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Nafis,

First and foremost, thank you SO much for your interest in Off Lease Only! We are thrilled to hear how Steven impressed you so much by giving you an honest detailed description of the car you were interested in. We're also delighted to know that you will consider Off Lease Only the next time you are shopping for a vehicle.

With that said, we do have a really awesome NOTIFY ME feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/. All you need to do is scroll down, fill in the information based on t
 More ...
Oct 24, 2017
GuruZ51BS
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruZ51BS,

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We're thrilled that you had a "Great" experience with our dealership!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, d
 More ...
Oct 23, 2017
GuruXWT3
They were very cooperative and I was very happy with the service
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruXWT3,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 16, 2017
mathbollen
Excellent treatment and support, especially form Alvaro Vargas and Will Renwick. I can recommend everybody to buy here, not only for the treatment but also for the excellent prices and quality from the cars.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mathbollen

Thank you SO much for your business and for the awesome Off Lease Only review. Your feedback is highly appreciated and is right on point with our main objective, excellent customer service! It's great to hear that your purchase experience with Wil and Alvaro was so outstanding! We hope that you felt like part of the family during your visit.

It's also great to know that your positive experience has earned us a 5-star rating as well as a public recommendation on CarGurus. We couldn't be happier. The highest compliment our customers can give is the referral of their friends
 More ...
Oct 15, 2017
They where extremely nice and open. I just found a car closer and 2k less
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Valued Customer,

Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. Even though you did not purchase a vehicle from us, we’re glad to hear that you has a positive shopping experience with our team.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their cus
 More ...
Oct 6, 2017
After speaking with a representative on the phone Friday night, we drove over to see the car. Off Lease Only is a dealership unlike any we had been to before. Rather than walk around and see the cars that are available, they ask which one you are interested in and bring the car up to you for your inspection and approval. While the car did not work for us, the dealership appeared to be well-staffed and well-run.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear James,

Thank you for writing such a kind review about your experience with Off Lease Only. We try our best to stand out from other dealerships in terms of service excellence. We also appreciate the feedback and are pleased that your experience with our Team was so positive. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth ha
 More ...
Oct 6, 2017
4wheelz
Will never get a car from anywhere else
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear 4wheelz,

First and foremost, thank you so much for your business! Thanks also for the 5-star rating! We appreciate you taking the time to write a review about your experience with Off Lease Only. We are also pleased to hear that your positive experience has earned us your loyal business for years to come. We couldn't ask for nicer feedback!

Thank you for choosing Off Lease Only in Palm Beach. We wish you many happy miles in your new ride!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners - Mark and Eileen Fischer

Oct 3, 2017
Damien Beal
Great customer service.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Damien,

Hearing that you had GREAT customer service is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 1, 2017
GuruDFNQY
Followed up with phone call immediately
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruDFNQY,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received a phone call immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for tw
 More ...
Sep 30, 2017
hmano
While the price and description of their policies was very good, and it was not a "high-pressure" dealership the approach if buy it now or we'll sell it out from under you and won't send any info without a drivers license and utility bill was a new one for me. Doesn't keep me from looking, but not my top choice when I buy.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear hmano,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over a thousand employees now we rely on your feedback for quality control.

We apologize if we came across with a “buy it now or we’ll sell it out from under you” attitude.  But cars do sell quickly here. We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make s
 More ...
Sep 22, 2017
Good response, but we changed our mind.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Duke,

Thank you SO much for your thoughtful review! Thanks also for the 5-star rating. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that our customer service team responded promptly to your inquiry. If you are still shopping for a vehicle, you may want to try our really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get you there:  http://ww
 More ...
Sep 11, 2017
GuruSCTM
Great
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruSCTM,

Thank you so much for the 5-star rating!! We hope you were treated like part of the family during your visit to our Palm Beach location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Leas
 More ...
Sep 9, 2017
GuruDZB91
Took a lot of time with me....low pressure environment. I will shop here again.
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruDZB91,

Thank you for your business and kind review on Off Lease Only and our staff! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d repeat again. We couldn't ask for nicer feedback and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Sep 2, 2017
Very responsive as a dealership.
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Frank,

Thank you so much for your interest in Off Lease Only! Thanks also for taking the time to rate and comment about your experience with our Palm Beach location.

We're happy to hear that our team was responsive to your request for information, and we hope you were treated like part of the family.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main
 More ...
Aug 26, 2017
Alan Ackermann
The dealer did contact me, but unfortunately the car I was interested in had been sold. From my limited interaction, they were professional and helpful. Will consider them again in the future, if I'm in the market for a vehicle again.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Alan,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We're delighted that you would chose to do business with us in the future. Thanks also for the 5-star rating!!

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here. With that said, we do have a really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.  All
 More ...
Aug 19, 2017
Londaloo
Great customer service
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Londaloo,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your car shopping experience with our Team was so positive. We hope you felt like family during your visit to our Palm Beach location. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Aug 19, 2017
Guru9QBFJ
Excellent costumer service and management. Happy with the experience.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Guru9QBFJ,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your car shopping experience with our Team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Palm Beach. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Aug 14, 2017
Heppmann
Several associates of the dealership got in touch with me. They were prompt and helpful in their outreach and follow up. The car I was interested in was sold however the dealership's approach was professional. I never entered into any kind of negotiation, but my initial impression is very good.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Heppmann,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We are pleased to know that our staff was very professional and reached out to you promptly, to answer any questions you had. Thank you for the feedback.

We're sorry to hear that the car you were interested in got sold. Unfortunately, that is a common problem. Vehicles sell so quickly here. With that said, we do have a really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get you there: http://www.offleaseonlynotifyme.com/ All you need to
 More ...
Aug 9, 2017
Great company to deal with very helpful
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Kris,

Thank you so much for the 5-star rating!  We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re thrilled to hear that you enjoyed your Off Lease Only experience with our Team, and we hope you felt like part of the family during your visit to our Palm Beach location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 2
 More ...
Jul 30, 2017
Guru9KM83
Only inquired. response was quick and professional
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Guru9KM83,

Thank you so much for your Off Lease Only review.  We appreciate the feedback and are pleased that you had a positive experience with our team in Palm Beach. Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after
 More ...
Jul 27, 2017
Very Helpfull
0 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear ---,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your experience with our staff was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Palm Beach. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Jul 25, 2017
Guru962CR
Responded quickly, and were very helpful!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Guru,

Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream c
 More ...
Jul 14, 2017
Got back to me quickly, straight forward. Unfortunately we couldn't come to a deal as they offered me less for my trade than what it's actually worth. we were close but not close enough
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jason,

Thank you so much for your Off Lease Only review!  We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.

We’re glad to hear that our Team responded to your inquiry quickly, and that they were very upfront in explaining the Off Lease Only car buying process to you.  We're disappointed to hear that the trade appraisal hindered you from leaving our dealership with the car you were interested in buying.Off Lease
 More ...
Jul 5, 2017
They were fast courteous and had the best price.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Sheldon,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your shopping experience with our team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Palm Beach. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer


Jun 30, 2017
Dishlady
Strange text appeared from Off Lease, I responded with a question and they never answered.
0 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Dishlady,

We apologize for the delay with our reply.  We just became aware of your review.  We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over a thousand employees now we rely on your feedback for quality control.

We really need to hear from you regarding the strange text that you received.  We’re sorry for any inconvenience it may have caused you.  Please contact our Customer Service Director, Melissa, toll free at 1-855-994-6396, with the details, as to what it said, and who
 More ...
Jun 25, 2017
Fast & efficient service. No hard sell!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mary,

On behalf of the Off Lease Only team in Palm Beach, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and, we look forward to working with you for many years to come. Enjoy your ride!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Jun 22, 2017
JeffW
The folks at OffleaseOnly followed up in a timely fashion and I've had several phone calls with them. I'm not sure about the car yet, but the experience has been above average.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jeff,

Thank you so much for your thoughtful Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. We’re glad to hear that your sales experience with our Team has been positive, and we hope you felt like part of the family during your visit to our Palm Beach location.

Thank you for choosing Off Lease Only as your #1 Used Car Dealer!  On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behal
 More ...
Jun 22, 2017
good no pressure will do business soon
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear John,

Thank you so much for the wonderful rating! Your feedback is very important to us. We are happy to hear that you will be returning to Off Lease Only for your future car buying needs. We take great pride in our policies of no haggling, no pressure, and no dealer fees.

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car.
We look forward to seeing you soon!

Sincerely,

Your Off Lease Only Customer Care Team – Robin
On behalf of the owners
 More ...
Jun 20, 2017
Great experience, no pressure, no hidden fees
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Roger,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Palm Beach. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Jun 17, 2017
GuruBXY4
Large selection,good prices,attentive staff and refreshments they also followed up.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear GuruBXY4,

Thank you so much for your awesome Off Lease Only review! Thanks also for the 5-star rating. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re thrilled to hear that you enjoyed your Off Lease Only experience with our team, and we hope you felt like part of the family during your visit to our Palm Beach location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying ex
 More ...
Jun 15, 2017
Excellent service
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Donna,

Thank you so much for your Off Lease Only review! Your feedback is highly appreciated and is right on point with our main objective, excellent customer service! We hope you felt like part of the family during your visit to our Palm Beach location.

Sincerely,

Your Off Lease Only Customer Care Team – Robin
On behalf of the owners -  Mark and Eileen Fischer




Jun 14, 2017
jfmule
professional and knew where the cars of interest were on their huge lot. However car was overpriced. so I keep on searching.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear jfmule,

Thank you for taking the time to share your thoughts and your feelings regarding your visit to our Off Lease Only Palm Beach location.  With over 850 employees now, your feedback is one of our most effective tools for quality control.  We appreciate your 5 Star rating.  We couldn’t ask for better than that.

We’re glad that your sales representative was able to locate your vehicle of interest and assist you with it.

We’re just a little confused over your dissatisfaction with the price of the vehicle you were interested in.  We have found that most of ou
 More ...
Jun 10, 2017
Guru9Z3S6
Fantastic experience. Great customer service! I would highly recommend this place.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Guru9Z3S6,

Thank you so much for your awesome Off Lease Only review!  Thanks also for the 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback.  

We’re thrilled to hear you enjoyed your Off Lease Only experience with our team, and we hope you felt like part of the family during your visit to our Palm Beach location. It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!  

Thank you for your busin
 More ...
Jun 2, 2017
5
very nice people good intereste rate happy whit purshase
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Carlos,

Thank you so much for your thoughtful review. Thanks also for the 5-star rating! We greatly appreciate your business and are happy to hear that you enjoyed your car buying experience with our Team.

We take great pride in our policies of no haggling, no pressure, and no dealer fees. We want our customers to be happy and satisfied, and we are glad that you found the right car at the right price.

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car.
 More ...
May 30, 2017
GuruRXL7
Very disappointing. We met Marcks and he gave us the whole "Off lease spiel". We had an appointment, yet they had to find the car and bring it around. Before we agreed to go to the dealer, my wife inquired if it was a owned by a non-smoker, of course we were told yes. As soon as the trunk and door were opened, it smelled like an ashtray and there were burns on the seats. I stood there in disbelief then told the family we're leaving. Marcks asked if we were interested in looking at anything else they may have in inventory. NO! Fool me once shame on you, fool me twice-you won't have the opportunity
11 of 13 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Valued Customer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. We can assure you that this is a matter that will be addressed with the salesperson. We would like to discuss this matter with you further. We would really like to prevent this from happening again. Please contact our Customer Servic
 More ...
May 25, 2017
Dealer was prompt and thorough. Car was in great shape and I made the purchase the same day.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Rohan,

Thank you for the 5-star rating!!

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others, and we look forward to working with you for many years to come. Enjoy your ride!

Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
May 17, 2017
responsive
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Tom,

Thank you for the really great rating on CarGurus!
We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

Sincerely,
Your Off Lease Only Customer Care Team – Robin
On behalf of Mark and Eileen Fischer, Owners
May 15, 2017
Guru9XKM
These people have some attractive cars - but the sloppiest internet ads. Color will be noted incorrectly, specs on cars listed wrong - time after time. Even after pointing it out to them, internet ads remain incorrect. You have to be really careful not to waste your time driving a ton of miles to see a certain car, because of their sloppy, often incorrect descriptions of cars.
9 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Guru9XKM,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

It sounds like you may have been looking at some stock photos on our website.  When inventory comes in, it takes up to 48 hours to get the actual photos uploaded, and until they are, we provide a stock photo of the make and model, but it may not be the correct color until photos of the actual vehicle are posted.  We do apologize for any inconvenience this may hav
 More ...
May 13, 2017
Very client orented, best set up for clients use. Even positive and helpful when you don't buy they send a thank you for shopping with them . They also offer to deliver to your door instead of a local dealer
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Bg122645,

Thank you SO much for your thoughtful review and for the 5-star rating!
We’re glad to hear that you enjoyed your experience with Off Lease Only, and we hope you felt like part of the family during your visit.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely ca
 More ...
May 8, 2017
Great service and selection, but were not able to work out a deal.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Brian,

Thank you for taking the time to write a kind review about your experience at our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.
We're so happy to hear that you received great customer service during your visit, and that you enjoyed our selection of quality used cars.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has ha
 More ...
Apr 19, 2017
It's an ok dealer but all your cars have been in horrible accidents not worth buying it
9 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Lauren,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.

We’re really disappointed to hear that your visit fell short of your expectations.  The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a complimentary Carfax on every vehicle we sell. We receive numerous compliments regarding our full discl
 More ...
Apr 13, 2017
What's a good deal but sold before I could buy it
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Michael,
Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location.
We're so sorry to hear that the car you were interested in got sold. Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers who are coming in from out of state and paying in full before they arr
 More ...
Apr 13, 2017
The dealership provided excellent service and the process of buying a car was uneventful.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Repps,

We are thrilled to hear that Off Lease Only Palm Beach provided you with excellent service and we were able to help you find and purchase the right vehicle. Thanks also for the 5-star rating! We look forward to working with you for years to come.
Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Apr 6, 2017
Great staff! Make sure you know what you want and check the car fax. Any bad reviews of this place are probably because people don't do research on the car they buy.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Joni,
Thank you so much for your kind review. We strongly feel that it is important for our customers to hear firsthand from other customers about their positive experiences, so thank you for providing your feedback. Thanks also for the 5-star rating!
Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer



Apr 6, 2017
jmstickles
Quick response
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 6, 2017
kx232
5
My wife and I are previous Off Lease Only customers and were very pleased with not only the vehicle purchased but also with the entire process we experienced with Off Lease Only. Completely different than any other dealer we have ever dealt with. With our most recent trip, we were very impressed. Their new facility is something to be seen! However, the vehicle we went to check out did not make the mark for my purchase. Through my research, I discovered it had been in two major accidents and the repairs to get it ready for market were sub standard. I was disappointed but will definitely do business with them again once I find the right vehicle. Our sales person was awesome, no pressure and very understanding. He allowed us to take the vehicle to a third party auto shop so I could have it put on a lift and inspect it closely. Like anything else, buyer beware. They have quality vehicles there and a great business model. I check their inventory regularly and will certainly go back.
6 of 6 people found this review helpful.
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Apr 6, 2017
Good descriptions on vehicles of my interest very kind and offered more interesting information
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jonathan,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come. Enjoy your ride!
Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Apr 4, 2017
EHogan01
The car had been sold. They should update the online article that way people don't get there hopes up.
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear EHogan01,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees and 4 locations now, we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Although we update our inventory online every 3 to 4 hours, vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we
 More ...
Apr 2, 2017
estbrandt
We found a car at another dealer, but I would not hesitate to recommend Off Lease Only to someone looking for a great used car deal. In our case, we would have bought from them if they had the car in the trim we were looking for when we visited the lot in West Palm Beach. I would also highly recommend Cliff Davis as a salesperson to deal with at this dealership.
2 of 2 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Estbrandt,

Thank you for your visit and giving Off Lease Only the opportunity to earn your business. We’re pleased to hear you had a 5-star experience with us, but sorry you didn’t find the specific model and trim combination you were looking for. We wish you the best with your new car. We hope, when you’re ready for your next vehicle, you'll remember Off Lease Only by either checking back with Cliff Davis, checking our extensive inventory on our website, www.OffLeaseOnly.com, or using our website’s "Notify Me" feature to specify the particular vehicle
 More ...
Mar 25, 2017
The representative was polite and laid back, very professional,
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Michael,

First and foremost, thank you SO much for your kind feedback. Off Lease Only is thrilled you enjoyed your experience with your Sales Associate.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s happiness before, during and after the sal
 More ...
Mar 13, 2017
sucked all their cars have been in an accident ,and the sale guy left us to help someone else ,so we left with out buy their damaged cars ,not one of their cars is worth what they are selling them for
12 of 14 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Thomas,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. Your salesperson should not have left you to help someone else. Did they give you an explanation as to why they were leaving you?  Sometimes, due to the volume of customers who visit, sales people find it necessary to tend to more than one cu
 More ...
Feb 23, 2017
Great interaction. Unfortunately it was a RWD and I need a AWD
4 of 6 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Vincent,

We really appreciate your taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now, we rely on your feedback for quality control.

Thank you for your inquiry. It’s great to hear that our interaction with you was great. We currently have 704 vehicles in our total inventory with AWD. Please note our website is www.OffLeaseOnly.com. If we don’t currently have the specific AWD model you want, as we receive over 1,000 new vehicles every week, we hope you’ll either check bac
 More ...
Feb 21, 2017
It was a very nice car buying experience, Luis who helped me, when I requested more photos of the soft top he informed that the vehicle was at another location but he would get me the pictures in about forty five minutes, sure enough he did. Luis also picked me up from the airport and once at the office everyone I encountered was courteous. Overall excellent transaction so satisfied with my purchase.
2 of 2 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Rick,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only and our valuable team members who go above and beyond to meet our clients’ needs. We are so pleased that was your experience and you are satisfied with your purchase. Thank you for your business and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Feb 21, 2017
Mirai_2055
leased car with worn interior, more pics would help
3 of 3 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Mirai,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

Your salesperson would be happy to send you some additional photos, including some close ups of any area of the car that is of interest to you.  If you’re close by, set an appointment to come by and see it for yourself.

If you have any questions or concerns, please don’t hesitate to call us, toll free, at 1-855-995-6396.  You can also reach us at cust
 More ...
Feb 19, 2017
Great response from dealer, I look to purchase a Great car soon
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jeffery,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s
 More ...
Feb 17, 2017
Near auction prices, no dealer fee, appropriate tag transfer fee. These folks sell between 3,000 & 4,000 vehicles per month.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear John,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners
Feb 10, 2017
Imro27
5
Bought a 2014 MINI. Dealer added classic GAP, ETCH, and Auto Armor without discussing it with me first. This increased the price to more than $2289. That sucks!!!!
6 of 6 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Imro27,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

Please let us know who your Finance Manager was.  The fact that a Finance Manager added product to your sale, without ever mentioning any of it to you is completely unacceptable, and we can assure you that they will be held accountable. Pleas
 More ...
Feb 9, 2017
donmecca1964
great CS, car did not work out but sales staff was great
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Donmecca1964,

Thank you for visiting Off Lease Only. Hearing that you had a 5-star experience and received great customer service is the best thing we could hope for! Your business means a lot to us. We hope you'll check back with either your Sales Associate or our Customer Care Department (at toll-free phone number 1-855-975-7950), check our website (www.OffLeaseOnly.com) or use its "Notify Me" feature on the home page to be automatically notified when the car you're looking for comes in. We receive about 1,000 new vehicles every week. We hope to see you again in the near fu
 More ...
Feb 9, 2017
Bought Sienna 2016 LE from them. I got a decent price BUT then after 3- 4 days I had to fix my car wheels, in order to align it the mechanic had to use Camber kit. It costed ~$700 !! In addition – before I bought the car their finance guy said I must take their warranty program in order to get financing (just 25% financing, I had 75% down payment) !!! I was about to leave and then they agreed to remove this condition and I bought it w/o warranty (the car was ~14,000 miles under Toyota warranty)
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Oron,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

Who was your Finance Manager who insisted you had to purchase a warranty with 75% down?  We would like more information regarding this matter.  Our Customer Service Director, Melissa, should be contacting you shortly, if she hasn’t alread
 More ...
Jan 21, 2017
Pickup_2860
I was a very good experience
1 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Pickup_2860,

Thank you for visiting Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jan 19, 2017
Very nice group of people. Didn't find the car I was looking for but they have great pricing.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Dan,

Thank you for visiting Off Lease Only. Hearing that you had a 5-star experience and met some very nice employees is the best thing we could hope for! Your business means a lot to us. We hope you'll check back with either your Sales Associate or our Customer Care Department (at toll-free phone number 1-855-975-7950), check our website (www.OffLeaseOnly.com) or use its "Notify Me" feature on the home page to be automatically notified when the car you're looking for comes in. We receive about 1,000 new vehicles every week. We hope to see you again in the near future.

Sin
 More ...
Jan 3, 2017
bomow740
good and informative, willing to help
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Bomow,

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Off Lease Only satisfied. We appreciate you for trusting us with your car buying needs.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 30, 2016
MR THOMPSON MCINTOSH
5
Very good...
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear MR THOMPSON,

Thank You so much for your 5-star review. We love hearing about customers that have a terrific experience at Off Lease Only.  We know that buying a vehicle is an important decision  and we are so happy that you chose our dealership. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dec 27, 2016
They were very detailed and even sent additional pictures when I requested as to any dents and scratches.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mary,

Thank you for taking the time to submit your feedback. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you are satisfied with the services we provided you.  We are very appreciative of your 5-star review.

We hope to see you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 23, 2016
They set up an appointment for me to see the car, because I was not going to finance with them they were not too happy about it. Told me that the car is not here...
14 of 14 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Rosco,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.
We’re sorry to hear about your disappointment because the car you were interested in wasn’t here when you got here.  Sometimes, if a mechanical problem is discovered with a car, it will be sent out for service.  We can assure you that it had nothing to do with your paying cash.  Just last month we sold vehicles to nearly 1,000 of our cash paying customers
 More ...
Dec 22, 2016
Great response
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Chris,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s h
 More ...
Dec 13, 2016
Sales rep was great!!! He answered all our questions and concerns. Overall it was a professional operation. I will be back for my next purchase. I will refer it to my family and friends.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Greg,

Thank you for your business and for the kind words about our team! We appreciate the feedback and are pleased that your vehicle purchase experience  was so positive. We always do our best to make sure all of our customers leave with the a smile on their face. We look forward to seeing you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 11, 2016
My initial point of contact was great, but he handed me over to their out of state department. I played phone tag with them and they dropped the ball and never called me back. I do work during the day and live in washington state so it could have been hard for them to communicate with me because of the time difference.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Stacey,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Out of State location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. The time difference should not be Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396 so we can give you the immediate attention you deserve.  

Our owners, Mark and Eileen Fischer, started Off Lease Only o
 More ...
Dec 10, 2016
Good service
1 of 3 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Jose,

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 1, 2016
We had a great experience at Off Lease Only at Lake Worth Location. Tyrone is very professional and knowledgeable. Tyrone also helped us out with all questions and concerns throughout the process ( as well as being super sweet and patient with our little kids). It was a pleasure doing business with Tyrone. The only challenging aspect of the experience was a very long wait ( we were there for over 6 hours ) , otherwise everything was great and we found the car we were originally looking for. Thank You, Tyrone!!!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Michael,

First and foremost, thank you for your business, and for taking the time to share your comments and feelings about our dealership. With over850 employees now, Off Lease Only relies on your feedback as quality control.

We are so sorry to hear your frustration regarding the waiting time for your paperwork to be process. We are in the process of expanding our financing offices to make our customers paperwork process much quicker. I can assure you that we would love to get you in and out as quickly as possible with as little to no frustration as possible as well. We are now se
 More ...
Nov 28, 2016
It was a very nice experience and informative I would recommend anyone looking for a nice car to try Off Lease Only.
1 of 2 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Benny,

Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 20, 2016
Responded right away with info I requested
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Robert,

Thank you for your 5-star review. We are glad that our Palm Beach location Staff were able to respond with all the information you requested. We want each customer to be completely satisfied upon visiting or calling us. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Hope to see you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 17, 2016
Responded quickly
4 of 6 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Will,

We appreciate you taking the time to leave us a great review! We are pleased to hear that our Staff was able to  assist  you with all your purchasing concers.  If there is anything else we can do for you please don't hesitate to give us a call!

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Nov 15, 2016
Dealers rep responded quickly. Very knowledgeable
3 of 5 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Fernando,

Thank you for taking the time to share your recent experience at Off Lease Only. We want each customer to be completely satisfied upon visiting or calling us Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Hope to hear from you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer


Nov 13, 2016
Excellent
0 of 2 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Dan,

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 4, 2016
Dealer responded quicker lay with email during the night . Called first thing in the morning answered all questions
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Sandra,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you were impressed with our response. We strive for total customer satisfaction.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 30, 2016
Mitchel and Armando are the greatest... Awesome customer service
1 of 2 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Julian,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Michel and Armando. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 29, 2016
Quick response
0 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Mini,

On behalf of the Off Lease Only team, we thank you for the positive review. We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 27, 2016
paperguy63
I did not purchase that day, but the place seemed like a decent environment to buy a car.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Paperguy63,

Thank you for visiting Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We wish you success with your car shopping and hope you will consider us again in the future.  

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 23, 2016
I just ask them some information about a car a they promptly gave me all I need. I have decided for another car though.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mauro,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased you had a 5-star experience with us and wish you the best with your new car. We hope you’ll keep Off Lease Only in mind in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
Oct 21, 2016
They was very polite we us and show two cars but it no was good for us . Thanks.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear NELLY,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased to hear you had a positive experience, but sorry you didn’t find the right car for you. Your business means a lot to us. We hope, in the near future, you'll either check back with the Sales Associate who assisted you, check our website, www.OffLeaseOnly.com, or use our website’s "Notify Me" feature to specify the specific vehicle you're looking for. By using the “Notify Me” feature, we would then call you once the vehicle you had specified had come in.
 More ...
Oct 20, 2016
slk1
Told me everything I needed to know,
0 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Slk1,

Thank you for your  5-Star rate review. We are glad that our Palm Beach staff was able to answered all your concerns.

Hope to hear from you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer



Oct 20, 2016
They responded quickly and politely.
0 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Renae,

On behalf of the Off Lease Only team, we thank you for your inquiry and positive review. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 14, 2016
Courtney Wilson has been pleasant to work with. The staff was great and friendly! I'll defining be making a purchase with this dealer!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Cynthia,

On behalf of the Off Lease Only team, we thank you for the 5-star review and for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you whenever you are ready.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Oct 14, 2016
Good quick response. Was never able to check out the car though.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear William,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you were impressed with our response. We strive for total customer satisfaction. As our vehicles sell fairly quickly, the car you were interested in may or may not still be available. Please note our website, www.OffLeaseOnly.com, currently features over 4,100 vehicles available for sale on our lots. We hope you'll have the chance to check our current inventory. We're open seven days a week for your convenience.

We appreciate your sharing your Off Lease Only experience with us and
 More ...
Oct 13, 2016
Very pleased with dealers response, I would recommend them to others
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jon,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction. It's also great to know this was an experience you'd recommend to friends and family.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their custom
 More ...
Oct 13, 2016
Great customer service.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jeanwedner,

Hearing that you had GREAT customer service is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 7, 2016
Very good
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jason,

Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 7, 2016
So far it's been a great experience so far. This process has just began. So I'm only going to rate it a 3 star for now.
1 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Rashard,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for considering Off Lease Only. We look forward to continuing the GREAT experience whenever you are ready.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 6, 2016
Loupey
5
They are very strong on communication and calling back. Good to deal with
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Loupey,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our communication and follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen
 More ...
Sep 22, 2016
Awesome people always ready to help
0 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Ray,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 22, 2016
Was a prompt response however I not attracted to the no negotiation practices.
1 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Angie,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 800 employees now we rely on your feedback for quality control.

It is true that we don’t negotiate. We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in negotiating, and have you believing you got a great deal.  But we’ve found that most of our customers prefer to be free of the old school negotiating game.

Our owners, Mark and Eileen Fischer,
 More ...
Sep 22, 2016
milanis
This was a mfr buy-back vehicle because of repeated service for same issues. Though there was plenty of warranty remaining to deal with any recurring problems, the nearest Audi dealer to us is nearly 100 miles away, too inconvenient should those problems recur.
2 of 2 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Milanis,

Thank you for taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 800 employees now, we rely on your feedback for quality control.

We hope you felt like part of the family during your visit!  We understand your concerns regarding a manufacturer’s buy-back vehicle.  Buy-back vehicles receive thorough attention from the manufacturer’s engineers, and are not offered for sale again until the problem has been solved and fixed.  Also, keep in mind that problems can surface even with brand new
 More ...
Sep 16, 2016
They made the process very easy
1 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear JUNIOR,

Thank you for purchasing your vehicle at Off Lease Only. It’s great to hear that you found our process very easy and we earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 10, 2016
Great follow up!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Michael,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 6, 2016
This was a terrible mistake on my part. I should never have contacted these people much less placed a credit ap with them. They shotgunned or sent my application to nine sources and consequently my credit score was maligned and the score was reduced from 682 to 651 points immediately after placing the ap with them. It will now take two years to get all of these un-necessary inquiries off my credit bureau. Aside from this, the salespeople were not professional. Take it or leave it attitude. About 95% of their inventory had been wrecked; branded titles; water damaged; frame damage, etc. I will never do business with these people.
8 of 8 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Ronald,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 800 employees now we rely on your feedback for quality control.

We are disappointed to hear that your experience fell short of your expectations.  Typically, your credit score should not change that much based on inquiries for an auto loan. According to Experian Credit scoring systems recognize that the inquiries are all for the same purpose and automatically count them as a single inquiry when calculating the credit score.
 More ...
Sep 5, 2016
Excellent communication
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Sean,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our communication met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dea
 More ...
Aug 31, 2016
At first, top service. After contacting them and inquiring about vehicle was told the vehicle has been scratched and after that no one knew when the vehicle was coming back . Strange that the vehicle was advertised for some time and when you inquire about it is not available and right away other vehicles were presented as an option. Left me uneasy.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Luis,

Thank you for taking the time to share your comments and your feelings about your experience with our Palm Beach location.

We’re so pleased to hear that you first found us to provide you with top service.
However, we’re disappointed to hear that your impression changed when you found that a vehicle you were interested in was not currently available. Sometimes, vehicles can become cosmetically damaged after they’ve arrived.  We move over 4,000 vehicles each month through our lots, and occasionally mishaps do occur.  That may have been the situation regardin
 More ...
Aug 31, 2016
Great Friendly Fast reply. Great prices! Will probably buy from them.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Tom,

Thank you for considering Off Lease Only. It’s great to hear that your inquiry earned a 5-star rating! It’s also great to know that you'll probably purchase a vehicle from us. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 24, 2016
they called and said car was available.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Alfred,

Thank you for your inquiry. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a d
 More ...
Aug 22, 2016
Person I spoke was kind of rude when I asked if they were willing to work with and negotiate price with a potential buyer... sales reof said a flat NO dead silence after that
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Crystal,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 800 employees now we rely on your feedback for quality control.

It is true that we don’t negotiate. We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in negotiating, and have you believing you got a great deal.  But we’ve found that most of our customers prefer to be free of the old school negotiating game.

However, it's never OK that one of
 More ...
Aug 12, 2016
Salesman Marck Malary, and finance manager David Sissenwein are just outstanding staff members! Car buying can be a rough pressure filled experience. However with the team I had, it was awesome. I recommend going early in the morning to beat the rush of people, and get Mark and David. I promise you will be leaving a happy review just like me
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Arik,

First and foremost, thank you SO much for your business and kind feedback on Mark Malary and David Sissenwein, that helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone w
 More ...
Aug 2, 2016
Dave is exactly what I want in a sales person, professional, knowledgeable, looks at all options and most of all " not pushy " (living in WI makes it a harder choice to purchase the 2013 Lexus in Fl ... working out details...)
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Janet,

Being an Out of State Buyer, We know you had options when searching for your car, and we appreciate that you chose us. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.

Thank you for sharing your experience, we are so
 More ...
Aug 1, 2016
Fabulous...great deal on white 2013 Honda CR-V...very friendly and professional outfit...Salesman Brett Watts was outstanding...RW
0 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Richard,

We are happy to hear that you got exactly what you wanted out of your car-buying experience with Brett Watts, at  our Palm Beach location.  Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with
 More ...
Jul 21, 2016
Dealer very responsive.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Steve,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a d
 More ...
Jul 16, 2016
yes, they did a good job.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Jacky,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 16, 2016
Courteous, NOT hard sell, best prices of anywhere I've been, knowledgeable; received emails promptly. Didn't find what I was looking for, but will definitely return as they get new cars frequently
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Nancy,

Thank you for visiting Off Lease Only. Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your business means a lot to us. We hope you'll either check back with your Sales Associate, call our Customer Care Department, check our website or use its "Notify Me" feature for the car you're looking for. We receive about 1,000 new vehicles every week. We hope to see you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 14, 2016
Sales guy Patrick got back to me right away. I never made it to see the car cuz I was at another dealership looking as well and the sales guy Patrick was nice enough to text me that the car was sold. Even though I didn't purchase my car from Patrick I was happy he texted me so I wouldn't waste a trip.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Cindy,

Thank you for taking the time to share your thoughts and feelings about your Off Lease Only experience. We certainly understand if you were disappointed as a result of how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! We receive about 1,000
 More ...
Jul 12, 2016
So far so good
0 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Ron,

Thank you for considering Off Lease Only. It’s great to hear that your inquiry with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 11, 2016
So far so good they got back with info I needed
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear JOHN,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 11, 2016
Response was quick but car was sold. Offered other models.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Rich,

Thank you for taking the time to share your thoughts and feelings about your Off Lease Only experience. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! Our current inventory is over 3,700
 More ...
Jul 9, 2016
Very good about getting back with you and friendly staff.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Allen,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this positive review about our dealership! We are thrilled that you enjoyed your experience with our friendly staff. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction. Thank you for shopping at Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 5, 2016
Slow to respond to inquiries.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Rick,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 800 employees now we rely on your feedback for quality control.

We take pride in personally and promptly responding to each individual inquiry.  We would like to get more information from you to determine what went wrong in your case. We care about your concerns before, during, and after t
 More ...
Jul 2, 2016
Great
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Janell,

Hearing that you had a GREAT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Jun 26, 2016
Dealer responded quickly and was fair to work with. I purchased elsewhere but would do business with this dealer in the future is they had the right car in stock for me.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Zachary,

First and foremost, thank you for considering Off Lease Only and for the kind feedback. We're thrilled you would shop with us again.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons, saving their customers thousands on their dream cars and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee. We couldn't ask for more honest feedback a
 More ...
Jun 21, 2016
Dealer never told me car was sold & had me drive 40 miles to find out. Then showed me other cars that were so far off the line
4 of 4 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Rick,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location.  With over 700 employees now, we rely on your feedback for quality control.
So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers w
 More ...
Jun 16, 2016
Dealer doesn't understand "email only before x time". Gave them two chances and they failed both times. Didn't bother going beyond initial contact because if a dealer can't respect someone's work hours, then they're not worth dealing with.
3 of 3 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Benjamin,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 700 employees now we rely on your feedback for quality control.

Sorry for the miscommunication.  We take pride in personally responding to each individual inquiry. And you might be right, we may not clearly understand the directions “email only before x time”, as emails can be viewed at times other than the times they are sent.  We receive thousands of inquiries each day in both emails and phone calls.  We do a
 More ...
Jun 12, 2016
awesome!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Sherri,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Owners, Mark and Eileen Fischer
Jun 12, 2016
Great!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Melanie,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Owners, Mark and Eileen Fischer
Jun 7, 2016
Horrible ! People were rude, in a hurry, car was not ready after we called to view. Was told it had a clean car fax but in fact had been wrecked in the rear, front and side. Very poor repairs were done. Asked about the gaps in the rear deck lid and was told they don't discount and this is the price take it or leave it.....We left it !!
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Robert,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

Please know that we have over 3500 cars in our inventory and we rely on CarFax information for each vehicle. We do our best to disclose as much information about our vehicles so our customers can make the best decision that
 More ...
Jun 6, 2016
Great price, nice product. Very good service. Typically car dealerships rushes buyers to make a decision, these guys want to make a sale but not as rushed. Our rep was very accommodating. We bought this vehicle.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Fayaz,

Thank you SO much for your thoughtful Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We’re glad to hear that you enjoyed your experience with our Sales Team, and we hope you felt like part of the family during your visit.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 10
 More ...
Jun 5, 2016
Dealer responded promptly, could not go test drive car
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Maria,

Thank you for taking the time to share your comments and feelings about our dealership. With over 700 employees now, Off Lease Only relies on your feedback as quality control.

We are happy that our Palm Beach Dealer responded promptly to your inquire. We are concerned that you did not go on the test drive. Can you please provide us with more details about why you did not test drive the car?

Your business is very important to us, and we would like to make sure that your concerns are personally addressed. We would like to regain your trust and have you feel confident in rec
 More ...
Jun 4, 2016
908ssp
Best deal bought the car.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear 908ssp,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
May 30, 2016
They only showed or sent via email vehicles which had been involved into an accident.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Willie,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 700 employees now we rely on your feedback for quality control.

We take your comments seriously, as they enable us to build stronger teams and provide a higher level of service to our customers. Did you ask to see vehicles without previous accidents?  We currently have nearly 1,100 vehicles in our inventory with no previous accidents, which is significantly more than most dealerships have in their total used car inventory.
 More ...
May 25, 2016
A bit of bait and switch with the car being there and then all of a sudden it was sold.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear John,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location.  With over 700 employees now, we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers
 More ...
May 14, 2016
Wonderful!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Phil,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Care Team
Dennise D. Rodriguez, Review Administrator
On behalf of Owners, Mark and Eileen Fischer
May 11, 2016
he was accurate, but the photo wasnt
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Tim,

Thank you for taking the time to share your comments and feelings about our dealership. With over 700 employees now, Off Lease Only relies on your feedback as quality control. We are really sorry to hear about not getting the accurate photos of the car. Did you contacted the Sales Manager?  

We care about your concerns before, during, and after the sale. Please send your contact information to us at customerservice@offleaseonly.com so we can address your concerns. Better yet, contact our Customer Service Director, at 1-866-256-2477 so we can give you the immediate attention you
 More ...
May 5, 2016
Super competitive prices and offer of great piece of mind warranties. I'm not sure of the efficacy of the warranty program, but I'm considering this dealer in my final choices.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Craig,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
May 1, 2016
good
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear dennis,

Thank for your i5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of Owners, Mark and Eileen Fischer
Apr 30, 2016
Good people to deal with.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Glenn,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 25, 2016
I was unable to find the model of vehicle that I wanted locally but found a fantastic price on the model I wanted at Off Lease Only - problem was it was 1,000 miles away! Initially that made it impossible for me but I called anyway. After speaking with Earl Weiner, suddenly it became a possibility. Long story short, because of Weiner and finance manager Amy Cords politeness, forthrightness, and professionalism I ended up on a plane to West Palm Beach to have the best car sales experience and get the best deal I ever have. I will be making the trip again and you should too!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Glenn,

Being an Out of State Buyer, We know you had options when searching for your car, and we appreciate that you chose us. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.

Thank you for sharing your experience, we are so
 More ...
Apr 21, 2016
Jason Rance contacted me by email the very same day that I had contacted the dealer and was in constant contact, even after hours, when I needed a question answered.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear George,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 20, 2016
leftyvnv
I inquired about a car and they did respond with a phone call, but car had issues. They were very pleasant.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear lefyvnv ,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 20, 2016
Haz, Fermin, Carter and Shauna ALL worked together to make this an EXCELLENT and easy car buying experience. Haz contacted me right away, and the rest of the team members made this easy, comfortable and not daunting at all. I highly recommend buying your car from Off Lease only Lake Worth
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Peggy,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Apr 12, 2016
Nonsense dealer. The right hand doesn't know what the left hand is doing. Unorthodox and borderline unethical methodology to conducting what they call business.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Mark,

Thank you for taking the time to reach out and share your comments and feelings about your experience with Off Lease Only. It sounds like you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

Your comments are somewhat vague as to exactly what happened.  We would like to get together with you to discuss more in detail what took place and left you so disturbed. Please contact our Customer Service Director, Ana, toll free at 1-855-994-6396 so we can give
 More ...
Apr 11, 2016
No experience i did not return there email to far away for me
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2016
Very fast answer for my mail!
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Agnieszka,

Thank you for your inquiry. It’s great to hear that Off Lease Only earned a 5-star rating!  We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 11, 2016
Great - Geno was a vigilant contact
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Kurt,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Geno. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 7, 2016
Courteous and professional.
Is this review helpful? Yes | No

Response from Off Lease Only Palm Beach:

Dear Tom,

Thank you for your kind feedback and 4-star rating. Off Lease Only is thrilled you enjoyed your experience with our team.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 100,000 happy customers now. This has happened for two main reasons, saving their customers thousands on their dream cars and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee. We couldn't ask for more honest feedback and thank you fo
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Apr 4, 2016
Dealer did contact me once, and also sent pictures of another van, however he never talked to me anymore about the vehicle how he could help me or anything.
1 of 1 people found this review helpful.
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Response from Off Lease Only Palm Beach:

Dear Karen,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. It sounds like you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

We take pride in responding to every inquiry on a personal level.  Who was the salesperson who first responded to you but neglected to follow through?  We can assure you that this problem will be addressed, and we appreciate you alerting us to
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Apr 2, 2016