Off Lease Only Orlando

7948 Narcoossee Rd
Orlando, FL 32822

Sales: (321) 337-0375

Today 9:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/04/10/17/25/2014_lexus_is_c-pic-2139343381253386352-152x114.jpeg

2014 Lexus IS C 350C RWD Used Cars in Orlando, FL 32822

Great Deal
$5,958 BELOW
CarGurus IMV of $31,957

Price: $25,999

Mileage: 35,552

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Matador Red Mica Description: Used 2014 Lexus IS C 350C RWD for sale - $25,999, 35,552 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://content.homenetiol.com/2000096/2063606/640x480/f711a3cd8570444585cb52dcbf052672.jpg

2015 Ford F-150 Platinum SuperCrew 4WD Used Cars in Orlando, FL 32822

Great Deal
$6,333 BELOW
CarGurus IMV of $41,332

Price: $34,999

Mileage: 36,203

Location: Orlando, FL 32822

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Platinum Metallic Tri-coat Description: Used 2015 Ford F-150 Platinum SuperCrew 4WD for sale - $34,999, 36,203 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/13/16/44/2017_audi_tts-pic-1812040418388311857-152x114.jpeg

2017 Audi TTS 2.0T quattro Coupe AWD Used Cars in Orlando, FL 32822

Great Deal
$5,307 BELOW
CarGurus IMV of $46,306

Price: $40,999

Mileage: 7,263

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tango Red Metallic Description: Used 2017 Audi TTS 2.0T quattro Coupe AWD for sale - $40,999, 7,263 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2018/02/17/23/50/2015_buick_encore-pic-113914512621378748-152x114.jpeg

2015 Buick Encore Premium AWD Used Cars in Orlando, FL 32822

Great Deal
$3,584 BELOW
CarGurus IMV of $20,583

Price: $16,999

Mileage: 15,856

Location: Orlando, FL 32822

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Carbon Black Metallic Description: Used 2015 Buick Encore Premium AWD for sale - $16,999, 15,856 miles with Leather Seats, Sunroof/Moonroof, Navigation System, SE Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/04/14/12/30/2016_mercedes-benz_e-class-pic-6391186724402602407-152x114.jpeg

2016 Mercedes-Benz E-Class E 400 Cabriolet Used Cars in Orlando, FL 32822

Great Deal
$6,934 BELOW
CarGurus IMV of $47,933

Price: $40,999

Mileage: 14,110

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Polar White Description: Used 2016 Mercedes-Benz E-Class E 400 Cabriolet for sale - $40,999, 14,110 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/04/12/12/03/2017_bmw_5_series_gran_turismo-pic-385108890748770792-152x114.jpeg

2017 BMW 5 Series Gran Turismo 550i xDrive AWD Used Cars in Orlando, FL 32822

Great Deal
$17,866 BELOW
CarGurus IMV of $58,865

Price: $40,999

Mileage: 12,085

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Jet Black Description: Used 2017 BMW 5 Series Gran Turismo 550i xDrive AWD for sale - $40,999, 12,085 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/21/13/11/2016_mercedes-benz_e-class-pic-1742213618428873654-152x114.jpeg

2016 Mercedes-Benz E-Class E 400 Cabriolet Used Cars in Orlando, FL 32822

Great Deal
$6,806 BELOW
CarGurus IMV of $43,805

Price: $36,999

Mileage: 29,974

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2016 Mercedes-Benz E-Class E 400 Cabriolet for sale - $36,999, 29,974 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/04/14/13/01/2017_chevrolet_silverado_2500hd-pic-3718593917002383104-152x114.jpeg

2017 Chevrolet Silverado 2500HD LT Crew Cab SB 4WD Used Cars in Orlando, FL 32822

Great Deal
$6,536 BELOW
CarGurus IMV of $48,535

Price: $41,999

Mileage: 12,795

Location: Orlando, FL 32822

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2017 Chevrolet Silverado 2500HD LT Crew Cab SB 4WD for sale - $41,999, 12,795 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System, Z 71 Package, Z71 Package
https://static.cargurus.com/images/forsale/2014/08/20/04/00/2015_lexus_rx_450h-pic-2832034849932471954-152x114.jpeg

2015 Lexus RX 450h FWD Used Cars in Orlando, FL 32822

Great Deal
$4,513 BELOW
CarGurus IMV of $32,512

Price: $27,999

Mileage: 20,912

Location: Orlando, FL 32822

Average time on market: 22 days Certified Pre-Owned: No Color: Starfire Pearl Description: Used 2015 Lexus RX 450h FWD for sale - $27,999, 20,912 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/29/13/30/2015_acura_rlx-pic-2414483564101999174-152x114.jpeg

2015 Acura RLX FWD with Technology Package Used Cars in Orlando, FL 32822

Great Deal
$4,199 BELOW
CarGurus IMV of $27,198

Price: $22,999

Mileage: 25,709

Location: Orlando, FL 32822

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crystal Black Pearl Description: Used 2015 Acura RLX FWD with Technology Package for sale - $22,999, 25,709 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://content.homenetiol.com/2000096/2063606/640x480/95e7b58d213f4064b2c4b28bc58eabdd.jpg

2015 Lincoln Navigator L 4WD Used Cars in Orlando, FL 32822

Great Deal
$5,350 BELOW
CarGurus IMV of $40,349

Price: $34,999

Mileage: 24,743

Location: Orlando, FL 32822

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tuxedo Black Metallic Description: Used 2015 Lincoln Navigator L 4WD for sale - $34,999, 24,743 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/18/11/22/2017_lincoln_continental-pic-2392871739929132763-152x114.jpeg

2017 Lincoln Continental Reserve AWD Used Cars in Orlando, FL 32822

Great Deal
$11,544 BELOW
CarGurus IMV of $51,543

Price: $39,999

Mileage: 13,133

Location: Orlando, FL 32822

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Jade Green Metallic Description: Used 2017 Lincoln Continental Reserve AWD for sale - $39,999, 13,133 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/13/17/31/2014_cadillac_srx-pic-6161104629523024670-152x114.jpeg

2014 Cadillac SRX Luxury AWD Used Cars in Orlando, FL 32822

Great Deal
$3,934 BELOW
CarGurus IMV of $23,933

Price: $19,999

Mileage: 38,927

Location: Orlando, FL 32822

Average time on market: 55 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Radiant Silver Metallic Description: Used 2014 Cadillac SRX Luxury AWD for sale - $19,999, 38,927 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/17/12/07/2017_mazda_mx-5_miata-pic-4116981167103858524-152x114.jpeg

2017 Mazda MX-5 Miata RF Grand Touring RWD Used Cars in Orlando, FL 32822

Great Deal
$3,278 BELOW
CarGurus IMV of $28,277

Price: $24,999

Mileage: 2,755

Location: Orlando, FL 32822

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Ceramic Metallic Description: Used 2017 Mazda MX-5 Miata RF Grand Touring RWD for sale - $24,999, 2,755 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/10/08/53/2015_acura_rdx-pic-4702947701307904843-152x114.jpeg

2015 Acura RDX AWD Used Cars in Orlando, FL 32822

Great Deal
$3,178 BELOW
CarGurus IMV of $23,177

Price: $19,999

Mileage: 24,109

Location: Orlando, FL 32822

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crystal Black Pearl Description: Used 2015 Acura RDX AWD for sale - $19,999, 24,109 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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Apr 18, 2018
everyone was extremely helpful and curtious
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Diana,

Thanks so much for the 5-star review!! We’re glad to hear that you had a positive experience with our Team. Thank you for taking the time to write such a kind review about your Off Lease Only experience. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customer
 More ...
Apr 15, 2018
Car looks great ...got there right before closing but was able to see the car
Is this review helpful? Yes | No
Response from current dealership owner:
Dear James,

Thank you SO much for taking the time to rate your experience with Off Lease Only. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.    Our number one goal is to have everyone walk away 100% satisfied and your feedback is key in helping us achieve this goal.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customer
 More ...
Apr 14, 2018
Be prepared for a lot of people if you go on Saturday or Sunday. We were greeted shortly after walking in the door. Our host found us in about 3-5 minutes. The car was available for a review and test drive within 10 minutes. When we decided the car was not right for us there were MANY other cars to look at and test drive. The people were friendly and helpful. Not only the people that were assigned to us but the people in the lot and the people that check you out the gate for a test drive. Overall a good experience even though we did not find a car on this trip. I will be back...
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Robert,

Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that you enjoyed your shopping experience with our sales team, and we hope you felt like part of the family during your visit.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying exp
 More ...
Apr 13, 2018
Good response
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Deale,

Thank you so much for your Off Lease Only review!! Your feedback is very important to us. We greatly appreciate you giving us the opportunity to earn your business. We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want our customers to be happy and satisfied and your feedback is key in helping us achieve this goal.

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car. We look forward to serving  you for years to c
 More ...
Apr 12, 2018
These guys are truly awesome. Even though we didn’t end up buying the vehicle from them, they were exceptionally forthright in answering every one of our questions. They were prompt, they were courteous, and they were very responsive. I feel like I can trust the information these guys provide because they point out other issues that we didn’t see as well. They want to make sure the customers are satisfied. I can guarantee you that I will definitely be shopping with these guys in the future.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Jaime,

Thank you SO much for your 5-star review! We appreciate your taking the time to write such a marvelous review about your Off Lease Only experience. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re glad to hear that our team quickly assisted you with any questions you had, and we hope you felt like part of the family during your visit to our Orlando location.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a
 More ...
Apr 11, 2018
CoquiTX
Great but ended up buying locally.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear CoquiTX,

We're delighted to hear that your experience with Off Lease Only earned FIVE stars.
Thank you SO much for your thoughtful review. We appreciate your taking the time and effort to provide us with feedback even though you didn't buy from us.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream
 More ...
Apr 8, 2018
Quick response
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Danny,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that our customer service agent responded quickly to your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main
 More ...
Apr 7, 2018
Great prices, friendly staff! It is busy so allow for several hours to be there for the process.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Amy,

First and foremost, thank you SO much for your business! We're pleased to hear that you received excellent service working with our staff. Thank you for your patience and understanding while you waited to complete your transaction. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As you mentioned, we are a very busy dealership, and weekend crowds can make it even a bit more challenging for our staff. Even so, as our business continues to grow, we also continue to upgrade our processes to b
 More ...
Apr 5, 2018
dmwcmw
Excellent follow-up. Bought 2015 Toyota Highlander XLE and could not be more pleased.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear dmwcmw,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your vehicle purchase experience with our sales team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your new 2015 Toyota Highlander XLE, and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Apr 4, 2018
Guru5M78X
I was contacted via email by Bryana with further information about the 2016 Audi I had viewed. I was impressed at how rapid the response was. However, I was not able to reply to the email and that calling by phone was my only option. I had a few further questions about the car but did not get them answered due to no email address for Off Lease Only Orlando. The price of the car is exceptional and I will keep Off Lease Only Orlando up front on my search for the right car.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Guru5M78X,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Orlando location. With over 850 employees now, we rely on your feedback for quality control.

We're pleased to hear that you were impressed with how quickly our team responded to your initial inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team.

We are a little confused as to why you were not able to reply to Bryana's e-mail. We appreciate you bringing that to our attention, becaus
 More ...
Apr 1, 2018
Good, quick response.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Michael,

We really appreciate the feedback and are pleased to hear that you were contacted immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands
 More ...
Apr 1, 2018
Ebonieyez
They just call way too much.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Ebonieyez,

We really appreciate you taking the time to reach out and share your comments about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We do try to offer our customers a level of service that is thorough, and we want you to understand that we haven’t forgotten you, so we do try to keep in touch.  However, we certainly don’t want you to feel that we are being a bother.  Please contact our Customer Service Manager, John or Joshua, toll free, at 1-855-994-6396 and let them know that you wish to no
 More ...
Mar 31, 2018
Good customer service
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Thomas,

Thank you so much for taking the time to write a review about your experience with Off Lease Only. We're thrilled to hear that you enjoyed your customer service experience, and that your positive experience earned us FIVE stars.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and gen
 More ...
Mar 27, 2018
Thank you for getting back so quick
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Rich,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you were contacted immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reason
 More ...
Mar 26, 2018
Please include on your internet advertising for each vehicle, a link to a CarFax on each car. Seems like it takes a phone call to a salesman, only to find out that the car you are looking at, had an accident report on CarFax. Wasted my time.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear John,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  Someone should have told you that we DO have links, on our website, to Carfax, for every vehicle we have listed for sale. No one explained this to you?  That is inexcusable.  We want you to have the freedom to shop on our website and search throu
 More ...
Mar 25, 2018
I had 2 calls asking me when can I come in to test drive the car I told both that I lived close to 100 miles away and I would want to see a Carfax they both said they would email me one I did not get one no way I would drive that far without the Carfax to many cars could be coming here from Texas floods.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Howard,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  Did anyone explain to you that you can access a complimentary Carfax on our website for any car you might be interested in?  Also, did anyone explain that we don’t have any cars in our inventory with flood damage titles, that all of our v
 More ...
Mar 25, 2018
Fdrury22
Prompt reply
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Fdrury22,

Thank you so much for taking the time to rate your experience with Off Lease Only in Orlando. We really appreciate the feedback and are pleased to hear that you were contacted immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal
 More ...
Mar 20, 2018
Very helpful, but we were told outright the asking price was non-negotiable.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Cesar,

Thank you SO much for your awesome Off Lease Only review!  We appreciate your time and the extra effort it takes to provide your feedback.  We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re glad to hear that you found our customer service agent very helpful. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

As far as negotiating prices goes, It's true that we don’t negotiate. We COULD be
 More ...
Mar 20, 2018
bobby1vee
Salesman answered questions and gave me full details I asked for, didn't try hiding anything. Great integrity!
Is this review helpful? Yes | No
Response from current dealership owner:
Dear bobby1vee,

Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team! We're delighted to hear that our sales consultant helped make your shopping experience so positive.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years
 More ...
Mar 19, 2018
Prices are hard to beat here. I bought a almost new vehicle here that had been in an accident. They repaired body panels but never fixed mechanical problems. Cost me over $2000 to correct. Buyer beware.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Mar 17, 2018
All cars they sell we're in accidents.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Robert,

Thank you so much for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

One misconception that we sometimes find ourselves confronted with is that some think we’re the only dealer that sells vehicles that have been in previous accidents, which couldn’t be further from the truth.
The difference between Off Lease Only and most dealerships is that most dealerships don't disclose their vehicles that have been in previous acciden
 More ...
Mar 16, 2018
GuruYWJ6X
This place is great !!!! I wish I can give it more then 5 stars everyone is very professional. It's a busy place but they have a great selection of cars. They have Computers in the lobby so you can check there selection in stock. The lobby also have charger for your cell phone, coffee, hot chocolate and water they try to make you as comfortable as they can, Remember don't go to Off Lease if you in a rush its a very busy dealer ship however they have great prices and vehicles. BTW I didn't get the 2015 Nissan Altima however I got a better deal a 2017 Nissan Versa with only 2 thousand miles for the same price :) Thanks to Carlos who took his time to help me and my husband with this selection and showing us other vehicles. If I have to buy another vehicle my first choice is Off Lease only ...
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear GuruYWJ6X,

You have no idea how much it means to us to hear this kind of feedback. Our goal is for Off Lease Only's customers to have an outstanding experience and it sounds like Carlos and our team delivered. Thank you for sharing this great review about our dealership. It's also great to know that your positive experience has earned us your high recommendation. We couldn't be happier. Our satisfied customers continue to be our best advertisement.

Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your new 2017 Nissan Versa - and we look forward to s
 More ...
Mar 14, 2018
Prompt, courteous email reply. The vehicle was no longer available. No comparable vehicles locally.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Rick,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Orlando location. With over 1000 employees now, we rely on your feedback for quality control. We're glad to know that your received a prompt response to your inquiry.

We're so sorry to hear that the car you were interested in was no longer available. Unfortunately, that is a common problem. Vehicles sell so quickly here. We realize it might sound like a sales pitch, but it’s so true. We typically sell over 4,000 vehicles each month.  

With that said, we do have a really
 More ...
Mar 14, 2018
DavidMcFa11
Only negative comment is the car did not make it to be detailed until after the deal was complete
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear DavidMcFall,

First and foremost, we value you as a customer and we appreciate your business.  Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now, we rely heavily on your feedback for quality control.

We typically move over 5,000 vehicles through the dealership each month.  It would not be cost effective, or very efficient to detail cars before they’re sold.  However, it would be disappointing if, after you completed the finance process, you discovered that the car had just
 More ...
Mar 13, 2018
The car has cosmetic damage but no indicate on web site.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Sayomi,

Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re not certain what type of cosmetic damage that you’re referring to, or which vehicle that it is.  You should be hearing from our Customer Service Manager, John, shortly, if you haven’t already, to hopefully gather more information from you, so we can determine what we can do to help.  In the event that he is unable to reach you, please contact him, toll
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Mar 10, 2018
This was a simple interaction
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Michael,

Thank you so much for taking the time to rate your experience with Off Lease Only and Michael. We're delighted to hear that your experience earned us FIVE stars, and we hope you felt like part of the family.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about
 More ...
Mar 8, 2018
I was contacted immediately and the sales representative demonstrated great customer service 5 Star Rating.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear John,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you were contacted immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reason
 More ...
Mar 6, 2018
very impressed with all their help
Is this review helpful? Yes | No
Response from current dealership owner:
Dear John,

On behalf of your friends at Off Lease Only in Orlando, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your Off Lease Only shopping experience. We will be sharing your feedback among our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Mar 5, 2018
made appointment to see car,called first to see if was there,was told it was sold.why make appointmet? someone should of called me.will not make appointment no more its useless.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Bill,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We understand your frustration and disappointment in finding out that the car you were interested in was sold.  Unfortunately, that is not that uncommon. Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  We have nearly two-hundred salespeople selling cars out of th
 More ...
Mar 5, 2018
Great dealer experience but didn't get to experience the full sales process because the car was sold before we could get there
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Robert,

On behalf of your friends at Off Lease Only in Orlando, we would like to thank you for sharing this review about our dealership.

So sorry to hear that the car you were interested in got sold. Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true. We typically sell over 4,000 vehicles each month.  

With that said, we do have a really awesome NOTIFY ME feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.  A
 More ...
Mar 4, 2018
Loved my experience there. They were very transparent, attentive and helpful! Not pushy at all and willing to take time to answer any and every question. Couldn't ask for more. The only downside going here is that they have such a huge volume of cars and sales, you will have quite the wait getting to the actual paperwork. However, I believe it is worth the wait.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Ruth,

First and foremost, thank you SO much for your business! We're pleased to hear that you loved your Off Lease Only experience. Thank you for you patience and understanding while you waited to complete your transaction. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we continue to upgrade our processes to better accommodate our customers. We appreciate your sharing your Off Lease Only experience with us and others, and we look forward to working with you
 More ...
Mar 2, 2018
Had many cars I was interested in, but many had accidents. You really have to do your homework. Bought what I wanted from OffLease in West Palm yesterday. Thanks, Ron
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Ron,

Thank you so much for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We're so happy to hear that Ron and Off Lease Only were able to help you find and purchase the car that you wanted. It's also great to hear that you did your homework, and took advantage of our resources when shopping for your vehicle. We encourage all of our customers to do the same.

The difference between Off Lease Only and most dealerships is that most dealerships
 More ...
Mar 2, 2018
Davidrmiller
Well oiled machine focused on low prices and volume. Great experience
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Davidrmiller,

You have no idea how much it means to me to hear this kind of feedback. The owners started this company with just two cars and their life savings. We have grown to the largest independent dealership for two reasons- caring about every customers happiness and selling cars for thousands less than everywhere else. The team work is definitely key when working in a busy environment like Off Lease Only. It actually blows our my minds to see what a well oiled machine we have become. Thank you so much for making my day with this feedback.

It really means the world to us to he
 More ...
Mar 1, 2018
tpinion
They have a proxy and don’t connect you directly . That proxy fails to really answer your indirect question; meaning the stuff that isn’t listed as a feature of the car. I can read; I can clearly understand that. OLO kind of worries me with their cars listed as frame damage and multiple accidents; I don’t agree with their fair market values and I say that because the proxy was unsuccessful at connecting me with a salesperson— twice.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear tpinion,

First and foremost, we value you as a customer and we appreciate your business.  Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now, we rely heavily on your feedback for quality control.

We take your comments seriously and our goal is to make improvements that will result in the best customer service possible.  You should be hearing from our Customer Service Manager, John, shortly, if you haven’t already, to discuss these issues with you and determine the best way
 More ...
Mar 1, 2018
From Sam T the associate to Alex the Finance Manager, everything was great. Different car buying experience, but really liked it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Brett,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your car buying experience with Sam and Alex was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Feb 28, 2018
GuruYZYNM
Great customer service and reply back promptly
Is this review helpful? Yes | No
Response from current dealership owner:
Dear GuruYZYNM,

Thanks so much for the 5-star review!! We really appreciate the feedback and are thrilled to hear that Off Lease Only, promptly responded to your inquiry. We strive to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our sales teams!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons-
 More ...
Feb 27, 2018
They were very helpful and prompt with their replies. I am going with a different vehicle but really appreciate their Contact and courteousness.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Larry,

Thanks so much for the 5-star review!! We really appreciate the feedback, and are pleased to hear that you found our service team to be very helpful and quick to respond to your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team, even if you don’t buy from us.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,0
 More ...
Feb 26, 2018
Guru57NC9
They have an amazing operation. It is so different than any car sales dealership. They deal in high volume (used cars only), so it is fast, and no frills, but the sales person Randy was really nice and helpful and we never felt rushed. It is more like a factory operation than a traditional car dealership. They are highly organized and want you in and out quickly. Their prices are great. If they had the car that I wanted I would have bought it on the spot. Very impressive and innovative, but surprising that they don't coordinate with their other three locations. You have to deal with each of the four individually, even though it is the same company.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Guru57NC9,

Thank you for writing such a marvelous review about your experience with Off Lease Only. We try our best to stand out from other dealerships in terms of service excellence. We also appreciate the feedback and are thrilled that your visit to our Orlando location was so impressive.

We're so sorry to hear that we didn't have the car you were looking for in our inventory when you came to visit. It should also be mentioned, we have more than 1,000 new vehicles arriving in our inventory every week. Many of our customers find their perfect vehicles using our NOTIFY ME feature o
 More ...
Feb 24, 2018
Odette Garcia-Landry
They were very responsive and sent me photos of the vehicle I was considering.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Odette,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that our sales team was very responsive during your shopping experience. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for
 More ...
Feb 23, 2018
Very nice person on the phone. Gave me a lot of details. It was sold before I could go.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Marilyn,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received great customer service following your inquiry.

So sorry to hear that the vehicle you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers who are coming in from ou
 More ...
Feb 21, 2018
Reach out quick but never got to go
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Francisco,

Thanks so much for your interest in Off Lease Only. We really appreciate the feedback and are pleased to hear that you received a quick response immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team! We would really like the opportunity to help you find the right vehicle at the right price.

With that said, we do have a really awesome NOTIFY ME feature on our website that’s available to you. Here’s the link to get you there: http://www.offlease
 More ...
Feb 21, 2018
Allen Moss
After driving from Ocala this dealer informed us that they would not accept our pre arranged financing and they suggested we use their two companies charging a much higher interest rate.....lesson learned. We crossed this company off our list of potential dealers.....The only reason we gave one star is that is the lowest rating available...
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Allen,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re sorry to hear that your visit fell short of your expectations.  Did anyone explain to you, before you came, that we wouldn’t be able to accept your prearranged financing?  Someone should have explained that to you before you came in, all the way from Ocala.  Who did you speak to prior to coming in?

We work with over twenty five major lenders nat
 More ...
Feb 19, 2018
I was looking for an Audi Q7 & am planning to visit Fl soon (I live in VA) but I found an Audi in VA for a better price, even thou their price was good! Their response was very prompt & courteous.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Margaret,

We really appreciate the feedback, and are pleased to hear that you received a quick response immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team, even if you don’t buy from us.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for tw
 More ...
Feb 16, 2018
Guru5RM2H
Great service
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Guru5RM2H,

Hearing that your experience with our service team was GREAT is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you safe travels and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Feb 14, 2018
I’m happier every day I get to drive my X5! Tariq and everyone were very patient and committed with all of my questions. They let me arrange for mechanic to come inspect the car. Awesome ride!
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Rudy,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your vehicle purchase experience with Tariq and our team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your new BMW X5, and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Feb 14, 2018
I can’t say enough about my Salesman, Eddie! He was absolutely Fantastic. I had called and made an appointment a few days in advance. When I showed up for my appointment, my car was out front ready for me to test drive! Eddie went through all the features of the car and answered all my questions. Needless to say, I purchased my dream car and the entire process only took 2.5 hours.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Kimberly

First and foremost, thank you for your business. We’re glad that Eddie impressed you so much and was able to provide you with everything you needed. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new dream car. We look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Feb 7, 2018
Service was excellent. They provided CARFAX as requested. Found several accidents on it, one of which was considered major, so I did not pursue this vehicle.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Sean,

Thank you so much for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We're delighted to hear that your customer service experience earned us a 5-star rating. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team.

With that said, we currently have $1,483 vehicles in our inventory with clean Carfax reports. We also have a really awesome NOTIFY ME feature o
 More ...
Feb 7, 2018
jsolo15
So far very good experience. The main office contact we went over the car I was interested in
Is this review helpful? Yes | No
Response from current dealership owner:
Dear jsolo,

Thank you for the opportunity to earn your business. We really appreciate the feedback and are pleased to hear that your car shopping experience is off to a good start. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for tw
 More ...
Feb 3, 2018
I contacted them. Upon speaking with the salesman he wouldn't budge on the pricing. Was not trying to haggle but it was being priced at the avg. of the market as if it didn't have an accident on the car fax. Was asking for a $1000-$2000 price change but he would not negotiate AT ALL.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Ellis,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

It is true that we don’t negotiate. We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in negotiating, and have you believing you got a great deal.  But we’ve found that most of our customers prefer to be free of the old school negotiating game.

Our owners, Mark and Eileen Fischer, st
 More ...
Feb 2, 2018
If there was a ZERO rating , I would give that. Contact person was not even a salesman. I called back later and was bounced around. We finally got to speak with someone in sales. I couldn't understand them on the telephone. After driving 650 miles to see this car and I walked out of the store without looking at it. Very unprofessional group. A sales person greeted me , admitting he was ill . There was loud music and. hoards of people milling around. I was asked for MY insurance card which has nothing to do with this car. I was told the CARFAX "could" be wrong., which means to me that is wrong. It gave me a very uneasy feeling , like " buyer be ware ". Not a serious car buying/selling experience. Good Luck
13 of 13 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Kurt,

First and foremost, we value you as a customer and we appreciate your business.  Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now, we rely heavily on your feedback for quality control.

We’re sorry to hear that you clearly did not get the level of service the owners started this company to provide. We are a large volume dealership that is currently in cramped headquarters.  The explosive growth of this location caught us by surprise, but we are now in the process of
 More ...
Jan 30, 2018
Guru51WMP
Good
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Guru51WMP,

It's great to hear that your experience with Off Lease Only earned a 5-star rating! Thank you so much for taking the time to provide us with your feedback. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main re
 More ...
Jan 29, 2018
Guru9FQK2
Susanne is personable and articulate. we are a little too far apart on this deal
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Guru9FQK2,

Thank you SO much for taking the time to write a review about your experience with Off Lease Only in Orlando. We’re delighted to hear that you had a positive experience working with Susanne. Off Lease Only is dedicated to making sure that everyone has an outstanding experience working with our team, even if you don’t buy from us.

As far as finding a great deal, on a quality pre-owned vehicle, Off Lease Only strives to offer the lowest prices in the used car industry. In fact, our prices are so competitive that we can offer our customers a hassle-free experienc
 More ...
Jan 26, 2018
Gpr728
It was horrible, I was met by some unexperienced man. I asked them for my trade-in value. And I couldn’t get my keys back to my vehicle. Never again !!!
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Gpr728,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re sorry to hear that you did not receive the level of service that the owners started this company to provide.  Who was the salesperson you referred to as being unexperienced?  In what manner was he unexperienced?  We would like to hear from you to get more information regarding the salesperson you worked with, as well as the situation with your car keys
 More ...
Jan 25, 2018
Very helpful. THNXS. Sent other Mustangs possibly as a comparison. I am looking for a 2016 Orange Mustang Convertible, automatic, 4cyl eco- boost turbo engine, black interior. The one they have has a grey/black interior. I am leaning towards an all black interior. Thank-you. Doug.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Douglas,

We really appreciate the feedback and are pleased to hear that you received excellent attention immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team! We'd also like to encourage you to use our really awesome NOTIFY ME feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.  

All you need to do is scroll down, fill in the information based on the Mustang Convertible you’re loo
 More ...
Jan 24, 2018
Everything was easy and pleasurable Very impressed with how easy everything went I was in an out in an hour and a half Will do it again
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Mike,

First and foremost, thank you for your business. We’re glad that our sales team impressed you so much and was able to provide you with everything you needed. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new ride. We look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Jan 22, 2018
Gerald is the slowest person on earth took him almost a week to let me know if I got accepted
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Christian,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over a thousand employees now we rely on your feedback for quality control.

We’re sorry that you’re unhappy with our sales team.  What reason were you given for the delay in getting approved?  We’re not the lender, and it’s the lender who determines what we can and can’t do.  Sometimes they may require additional information or documentation before they give approval.  We really need more information
 More ...
Jan 21, 2018
Mediocre ... Could not get then to offer a ballpark figure for a Porsche 911 trade-in. Also, unwilling to negotiate on the listing price.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Earl,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over a thousand employees now we rely on your feedback for quality control.

We’re sorry to hear that you were disappointed with your Off Lease Only experience.  We would have liked to accommodate you with a figure on your trade, but it’s difficult to give any type of ballpark figure on a trade without seeing it, driving it, and inspecting it.

As to our unwillingness to negotiate on the listing price, there is no need to
 More ...
Jan 21, 2018
Exceptional service by Phil! Price is right and I really felt like I had a lot of options even though I gad a specific car in mind. I love my Toyota Highlander and I will definitely be sending my friends in to see Phil when they need a car!! Thank you Car Guru for finding them for me!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Diana,

Thank you SO much for your business and for the awesome Off Lease Only review. Your feedback is highly appreciated and is right on point with our main objective, excellent customer service! It's great to hear that your purchase experience with Phil was so exceptional! We hope that you felt like part of the family during your visit.

It's also encouraging to know that your positive experience has earned us a 5-star rating as well as your high recommendation. We couldn't be happier. The highest compliment our customers can give is the referral of their friends and family. Thank
 More ...
Jan 21, 2018
Good response. Bought elsewhere due to colors.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Ray,

Thanks so much for the 5-star review!! We really appreciate the feedback. Off Lease Only strives to make sure that everyone has an outstanding experience working with our team, even if you don’t buy from us.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about
 More ...
Jan 21, 2018
jfnj32
Responded immediately
Is this review helpful? Yes | No
Response from current dealership owner:
Dear jfnj32,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received immediate attention following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main rea
 More ...
Jan 19, 2018
I only dealt with the salesperson by text and they were very helpful. What I enjoyed about Off Lease was you get to see so many vehicles in the options that are offered. I like that it's very easy to get someone to take you to your vehicles via golf cart and that they're all in order they have a map laid out of how the vehicles are. There are over a thousand Vehicles there. I did not buy from there because I was worried about most of the vehicles have an accident in their Carfax and the place was just a zoo. I think it would have took ours if I did want to purchase a vehicle The only reason I'm giving it three stars is because it was very educational seeing so many vehicles and helping me decide what I want in the end
2 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Martha,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over a thousand employees now we rely on your feedback for quality control.

We’re glad to know that you found your salesperson to be helpful, and were pleased with our inventory, and our search process.  

We’re disappointed to hear that you decided not to buy from us.  We hate to have you pay thousands more elsewhere.  We currently have nearly 1500 vehicles in our inventory without previous accidents, which is signifi
 More ...
Jan 18, 2018
Salesman was polite and friendly!!!
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Pedro,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased to hear that the sales specialist who assisted you was so pleasant. Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Jan 18, 2018
Quick to respond and helpful even though I am only looking at this point since I won't be back in the states for a few more months.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Sam,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received a quick response immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two m
 More ...
Jan 16, 2018
All I got from Off lease was automated responses. I stopped by only to find out the truck was sold.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Kevin,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 1000 employees now we rely on your feedback for quality control.

We are sorry to hear that you clearly did not get the level of service the owners started this company to provide. We need to discuss this serious matter with you. The lack of customer service you received is unacceptable, and we need to make sure that this doesn’t happen again. Please contact our Customer Service Manager, John, toll free, at 1-855-994-6396.
 More ...
Jan 16, 2018
craigebaker
Timely with their response and details on the car.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear craigebaker,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received a quick response and quality attention following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has h
 More ...
Jan 15, 2018
Guru5L82N
Quick
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Guru5L82N,

Thanks so much for the 5-star rating!! We really appreciate the feedback and are pleased to hear that you received quick attention from our customer service department. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for
 More ...
Jan 13, 2018
Lisalou1415
Don’t get your heart set on one particular vehicle, they have such a great selection we ended up finding a different car! This place has it figured out. We will be back!!
1 of 2 people found this review helpful.
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Response from current dealership owner:
Dear Lisalou1415,

On behalf of your friends at Off Lease Only in Orlando, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your shopping experience. We will be sharing your feedback among our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination. We look forward to seeing you again for the next one!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark
 More ...
Jan 10, 2018
I was contacted right away by automated service. Then a person called me next day and scheduled a time for me to come see a car I was interested in. I was called the day of appointment about 2 hours prior to appointment to confirm I was coming in and they also assured me the car would be pulled and ready for me. I drove a hour to get to dealership. When I got there, I spoke to the person that said they would have car ready for me. She did not know what car I was inquiring about at all and definitely didn't have it ready for me. When I told her what car I was interested in, she then checked into it and the car was already sold. I was disappointed I drove a hour for nothing and if employee would have actually checked on the car, she could have seen it was sold and I could have saved a trip.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Matt,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over a thousand employees now we rely on your feedback for quality control.

We’re sorry to hear that you clearly did not receive the level of service the owners started this company to provide.  For starters, you should have been contacted the first day you reached out to us.  We’d like the opportunity to make things right.  Please contact our Customer Service Manager, John, toll free, at 1-855-994-6396 so we can discuss h
 More ...
Jan 8, 2018
The salesperson and the manager at the dealership contacted me they were very courteous polite and knowledgeable and they answered all my questions
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear John,

We really appreciate the feedback and are pleased to hear that you were contacted immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on
 More ...
Jan 8, 2018
Chefammons
Great
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Chefammons,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Jan 7, 2018
I was pleasantly surprised, no pressure, the employees were extremely courteous and knowledgeable, ready to assist.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Walter,

Thank you SO much for your awesome 5-star review!  We appreciate your time and the extra effort it takes to provide your feedback.  We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that you enjoyed your shopping experience with our sales team, and we hope you felt like part of the family during your visit to our Orlando location.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to
 More ...
Jan 7, 2018
The dealer responded immediately and offered all information that I requested. Although I didn’t purchase the vehicle the salesperson was courteous and professional.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Steve,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received immediate attention following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team, even if you don’t buy from us.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The
 More ...
Jan 5, 2018
Roseal
Every time I ask about a car they say it's sold, well take it down.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Roseal,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only in Orlando location. With over 1000 employees now, we rely on your feedback for quality control.

So sorry to hear that the cars you are interested in are always sold. Unfortunately, that is a common problem. We typically sell over 4,000 vehicles each month - and they are selling quickly.

We also have nearly two-hundred salespeople selling cars out of the same inventory, at the same time.  Often we’ll have two sets of customers interested in the same vehicle at the sam
 More ...
Jan 2, 2018
The return response was like a flash of lightening. I just haven't made my mind up on what exactly I wanted to do.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Cliff,

Thanks so much for the 5-star rating! We really appreciate the feedback and are pleased to hear that you received a quick response immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two
 More ...
Jan 2, 2018
We did not purchase this car, but we were contacted immediately.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Sharon,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you were contacted immediately following your inquiry. Off Lease Only strives to make sure that everyone has an outstanding experience working with our team - even if you don't buy from us.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons
 More ...
Dec 30, 2017
Very great people to work with I ask for picture and they sent more pictures even a video of the car
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Nick,

We really appreciate the feedback and are pleased to hear that you received immediate attention following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on
 More ...
Dec 29, 2017
william maynard
Total lapse time of 4 hours from time we walked in to time we drove out... staff was nice, explained process, found the car we were looking for, paperwork went smoothly, just a lot of waiting in between buying steps... it’s best if you know what you are looking for online before you go to save some time when you get there.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear William,

Thank you SO much for your awesome Off Lease Only review!  We appreciate your time and the extra effort it takes to provide your feedback. We take great pride in our policies of no haggling, no pressure, and no dealer fees. We want our customers to be happy and satisfied, and we are glad that you found the right car at the right price.

Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. We apologize for the inconvenience you endured while waiting to complete your transaction.  We can ce
 More ...
Dec 18, 2017
Response was a little bit late. I requested on 11/22. On 11/25 the seller told me the vehicle was just sold yesterday. No more activity.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear York,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 1000 employees now we rely on your feedback for quality control.

We are sorry to hear that you clearly did not get the level of service the owners started this company to provide. Please contact our Customer Service Manager, John, toll free, at 1-855-994-6396. We would like the opportunity to make things right. You can also reach us at customerservice@offleaseonly.com.

It should also be mentioned, we have more than 1,000 new v
 More ...
Dec 15, 2017
I contacted off lease only about a single cab work truck . They called and emailed me back that day . I st up an appointment to view the vehicle and take it for a test drive. The whole process went very smoothly. The staff there were very friendly and helpful with all I needed . I drove the the truck home that day. Easy transaction. Thanks Bob
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Bob,

Thank you for writing such a marvelous review about your experience with Off Lease Only. We try our best to stand out from other dealerships in terms of service excellence. We also appreciate the feedback and are pleased that your vehicle purchase experience with our Team was so positive. Our number one goal is to have everyone walk away 100% satisfied and your feedback is key in helping us achieve this goal.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experienc
 More ...
Dec 14, 2017
Seller was excellent !
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Meiji,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your shopping experience with our sales specialist was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Dec 13, 2017
All of our questions were answered and everyone we talked to was very nice and not pushy!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Linda,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you had a great experience communicating with our Team.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after
 More ...
Dec 13, 2017
GuruDHNMN
Great
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear GuruDHNMN,

Thank you so much for the 5-star review!! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousan
 More ...
Dec 8, 2017
Very responsive
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Steve,

We really appreciate the feedback and are pleased to hear that our team was very responsive to your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their d
 More ...
Dec 3, 2017
GuruZ5F1X
called me back right away, answered all of my questions, and looked up car fax , very helpful
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear GuruZ5F1X,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that a member of our team promptly contacted you, and answered all of your questions. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth
 More ...
Dec 2, 2017
Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Kelly,

Thank you so much for your 5-star review. We hope you felt like part of the family during your visit to our Orlando location.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is prou
 More ...
Nov 30, 2017
I bought a truck for the price listed. The process was pretty good, but it is a very busy place and it took longer than expected.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Nissan buyer,

Thank you so much for taking the time to write a review about your experience with Off Lease Only. Your feedback is important to us. With over one thousand employees now, we rely heavily on your feedback for quality control.

Off Lease Only is pleased you had a "pretty good" experience with us, but we strive to do better than that. We do our best to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As you mentioned, Off Lease Only is a very busy dealership, and weekend crowds can even make it a b
 More ...
Nov 29, 2017
Sheye1
Got in contact with me immensely.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Sheye1

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that you received a phone call immediately following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two ma
 More ...
Nov 27, 2017
Nice people willing to help but very busy if it makes since.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Peter,

Thank you for taking the time to write a review about your experience with Off Lease Only. .

We’re pleased to hear that you found our staff to be helpful, and we hope you felt like part of the family during your visit to our Orlando location.

As you mentioned, we are a very busy dealership. Off Lease Only offers a stress free car buying experience where you can shop thousands of used cars all priced thousands below retail with no dealer fees, no hidden fees, and no negotiating price. It's no surprise that Off Lease Only dealerships is experiencing "busting at
 More ...
Nov 25, 2017
Pony89
They called answered all my questions and was concerned with my choices what I wanted thank you
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Pony89.

Thank you so much for writing a review about your experience with Off Lease Only. We really appreciate the feedback and are pleased to hear that you received a call from one of our customer care agents, and all of your questions were answered to your satisfaction.Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The gr
 More ...
Nov 24, 2017
Prompt reply, however they did not provided the info. requested regarding optional equipment.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Tom,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with Off Lease Only. With over one thousand employees now we rely on your feedback for quality control.

We really appreciate the feedback and are pleased to hear that you received a prompt reply immediately following your inquiry.

We are sorry to hear that someone did not get back to you with the additional information you requested. It sounds like the agent you spoke with needs additional training in customer service. We would like to make this right, and give y
 More ...
Nov 24, 2017
They did contact me & most of their inventory is really well priced, however I think the hook is your not going to get a vehicle from them without financing. I want to pay cash in full & don't want to gamble on wasted flight to Orlando.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Richard,

Thank you so much for your interest in Off Lease Only. Your feedback is important to us. We're happy to know that you received a call back following your inquiry. It's also great to hear customers comment on how well priced our vehicles are.

We really appreciate you reaching out to us and expressing your concern regarding our finance process. First and foremost, financing is available, but it is not necessary. There really is no hook. In fact, some of our customers who live out-of-state, choose to "pay in full" for the vehicle they've chosen. I hope that helps cl
 More ...
Nov 24, 2017
Good experience. Great salesman.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Frank,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your experience with our team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Nov 22, 2017
Very nice and professional sales people.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Amber,

Thank you so much for your 5-star review!  We appreciate you taking the time to write about your experience with Off Lease Only. We’re thrilled to hear that our Team impressed you so much, and we hope you felt like part of the family during your visit to our Orlando location.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- savin
 More ...
Nov 21, 2017
Wcurry319
Gr8 environment, awesome staff members and good price vehicles
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Wcurry319,

Thank you so much for taking the time to write a review about your experience with Off Lease Only.  We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that you enjoyed your shopping experience with our staff, and we hope you felt like part of the family during your visit to our Orlando location.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying exp
 More ...
Nov 18, 2017
jamesbro
Dealership was not pushy and answered all my questions pertaining to the vehicle I expressed interest.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear jamesbro,

Thanks so much for taking the time to rate your experience with Off Lease Only. We really appreciate the feedback and are pleased to hear that our team did a great job answering all your questions about a particular vehicle. At Off Lease Only, we strive to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with
 More ...
Nov 15, 2017
Good and helpful
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear David,

Thanks so much for taking the time to rate your experience with Off Lease Only. We really appreciate the feedback and are delighted to hear that you had a positive experience with our sales team. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding car buying experience!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth ha
 More ...
Nov 15, 2017
Very helpful
Is this review helpful? Yes | No
Response from current dealership owner:
Dear John,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that our team was very helpful following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding car buying experience!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their
 More ...
Nov 12, 2017
Gave a quick response via email.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Denis,

Thanks so much for rating your Off Lease Only experience!! We really appreciate the feedback and are pleased to hear that you received a quick response following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happene
 More ...
Nov 4, 2017
Great price
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Javier,

Thank you so much for taking the time to rate your experience with Off Lease Only. We're thrilled to hear that our great prices has earned our dealership FIVE stars. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two
 More ...
Nov 3, 2017
Kayaker2
They made initial contact. Then I heard noting more. when I checked, the car had vanished from CarGurus, so I assume they sold it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Kayaker,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Orlando location. With over one thousand employees now, we rely on your feedback for quality control.

So sorry to hear that the car you were interested in just vanished from the site. It sounds like you assumed correctly, and the vehicle sold quickly. Unfortunately, that is a common problem. With that said, we do have a really awesome NOTIFY ME feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.
 More ...
Nov 3, 2017
Talked to the agent, he answered all my questions.
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Lee,

Thank you so much for taking the time to write a review about your experience with Off Lease Only. We're please to hear that our sales specialist helped answer any questions you had. It's also great to know that your positive experience earned us FIVE stars. We couldn't ask for nicer feedback!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reaso
 More ...
Nov 2, 2017
FJRON
Very professional
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear GuruDHCCF,

Thank you so much for taking the time to rate your Off Lease Only experience. We're thrilled to hear that your visit earned our dealership 5-stars.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sa
 More ...
Oct 30, 2017
BenBortnick
Good
Is this review helpful? Yes | No
Response from current dealership owner:
Dear BenBortnick,

Thank you so much for the FIVE star review! We appreciate you taking the time to rate your Off Lease Only experience.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud
 More ...
Oct 27, 2017
We were contacted but never went to view the car since we found two others we liked better.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Marcus,

We appreciate your time and the extra effort it takes to provide your feedback and rate your experience with Off Lease Only. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers tho
 More ...
Oct 19, 2017
Good with timely feedback
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Tabitha,

Thanks so much writing a review about your experience with Off Lease Only. We really appreciate the feedback and are pleased to hear that you received a quick response following your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The
 More ...
Oct 17, 2017
They are great. Very accommodating. Jay is awesome!
1 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Ibarra,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your car shopping experience with Jay was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Oct 16, 2017
Very good and efficient. If you don't know what to expect it may take a little getting used to. Everyone very pleasant and competent. Would buy from them again!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Marjorie,

Thank you SO much for your awesome Off Lease Only review!  We appreciate your time and the extra effort it takes to provide your feedback.  We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that you enjoyed your car buying experience with our sales team, and we hope you felt like part of the family during your visit. It’s also great to know that your positive experience will bring you back for future purchases. We couldn't ask for nicer feedback and thank
 More ...
Oct 14, 2017
Overall great experience! Highly recommended! Ended up buying a different car, but the whole process was very pleasant! Mike Handam , the sales person was very nice and helpful!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Yeszenia,

First and foremost, thank you taking the time and effort to write a review about your Off Lease Only experience. Although you ended up buying a different car, we are so pleased to hear that Mike was very pleasant and helped answer any questions you had. It's also great to know that your positive experience at our dealership has earned us a 5-star rating, as well as your recommendation.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has b
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Oct 14, 2017
Walterperry
Good
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Walterperry,

Thank you for taking the time to rate your experience with Off Lease Only. We hope you felt like part of the family during your visit to our Orlando location.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during an
 More ...
Oct 13, 2017
Great place, great sales staff and great managers.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Walter,

On behalf of your friends at Off Lease Only in Orlando, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our sales staff.  We will be sharing your feedback among our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Oct 12, 2017
Great team.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Sabrina,

On behalf of your friends at Off Lease Only in Orlando, we would like to thank you for taking the time to rate our dealership! We're so glad to hear that you enjoyed your experience with our team.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each cust
 More ...
Oct 11, 2017
Very quick response!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Givon,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that our team was quick to respond to your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- sav
 More ...
Oct 10, 2017
Poli212
Very good experience here. Salesman pulled up the vehicle on the computer, showed me the car fax on it and let me take it out for a test drive w/just my kids. And they didn't pressure me into anything. I just realized that vehicle was too small for me. Good dealer ship. Didn't give it 5 stars just cuz I setup an appt for a test drive and when I got there the car wasn't ready yet.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Poli212,

First and foremost, thank you for your interest in Off Lease Only. We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over one thousand employees now, we rely heavily on your feedback for quality control.

We're pleased to hear that you had a pleasant experience working with our sales team. We also appreciate your input regarding the wait time you experienced on account of the car not being ready for you to test drive. Off Lease Only strives to have the fastest, easiest sales process in th
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Oct 9, 2017
dkmoody1
Great
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear dkmoody1,

Thank you so much for your feedback. It's great to know that your visit earned us a 5-star rating. We hope you felt like part of the family during your visit to our Orlando location.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happine
 More ...
Oct 9, 2017
The sales person we dealt with was nice. However business model leaves something to be desired. Felt like herded cattle. You get to do the majority of the salespersons work for them. On a computer and of course standing up. No place to sit. Stood most of the time. Motor vehicle is much more comfortable. Seems they are running multiple deals at the same time and there attention to the customer is minimal at best. The majority of the vehicles they sell have been in accidents. They are truthful about that however it’s and “as is” sale. My advice find another dealer seems like a “ glorified buy here/pay here type dealer.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Peter,

Thank you so much for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over one thousand employees now we rely on your feedback for quality control.

We’re pleased to hear that you had a pleasant experience with the salesperson who assisted you. We really appreciate you sharing that with us, especially since your overall shopping experience was less than satisfactory.

We’re disappointed to hear that you were unhappy with our business model. We’ve found that the majority of our customer
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Oct 9, 2017
Asked for a ballpark figure for a trade in on my Corvette which I described in great detail and they refused, all I wanted was a ballpark figure as I am aware they would have to see the car to give me a firm figure but they still refused to do this, so this was a no go for me.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Bob,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over a thousand employees now we rely on your feedback for quality control.

We’re sorry to hear about your disappointment regarding getting a ballpark figure for your trade.  We understand your frustration.  Who did you speak with who refused to assist you?  Did you ask to speak to a sales manager?  We would like to hear from you and get more information from you as to exactly what transpired, and we would like to be able to help
 More ...
Oct 6, 2017
James32129
Frame damage yet wants top dollar,in fact almost every vehicle on the lot has been in one or mutiple accidents...Be VERY careful buying
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear James32129,

Thank you so much for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over one thousand employees now we rely on your feedback for quality control.

It's disappointing to hear that your shopping experience with our dealership did not meet your expectations.The difference between Off Lease Only and most dealerships is that most dealerships don't disclose their vehicles that have been in previous accidents. We offer a complimentary Carfax on every vehicle we sell. We receive numerous compliments regardi
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Oct 5, 2017
Very Responsive & attentive.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Jack,

Thanks so much for the 5-star review!! We really appreciate the feedback and are pleased to hear that our customer service team was very responsive and attentive to your inquiry. Off Lease Only strives to make sure that everyone finds just the right vehicle, and has an outstanding experience working with our team!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happe
 More ...
Oct 3, 2017
They responded fast
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Julian,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’
 More ...
Oct 3, 2017
Fast and helpful
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear SHERI,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear we were fast and helpful. We strive for total customer satisfaction, which includes responding to any questions or concerns our customers have, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 1, 2017
Quick response
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Waleska,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 28, 2017
These guys have a unique online model. Very responsive and accommodating with some of the most competitive prices.
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Chris,

On behalf of your friends at Off Lease Only in Orlando, we would like to thank you for sharing this great review about our dealership! We try our best to stand out from other dealerships in terms of service excellence.

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car.

We look forward to hearing from you again.

Sincerely,

Your Off Lease Only Customer Care Team – Robin
On behalf of the owners - Mark and Eileen Fischer
Sep 24, 2017
va11055
Great prices!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear va11055,

Thank you so much for the 5-star review!! We hope you felt like part of the family during your visit to our Orlando location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is pr
 More ...
Sep 22, 2017
Two individuals from the dealership contacted me but they never answered my questions nor provided pictures as I requested.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Joe,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over a thousand employees now we rely on your feedback for quality control.
We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. Who were the two individuals who contacted you?  It is unacceptable that they did not address your questions and failed to follow through with the photos you requested.  Please contact our Customer Service Director, Melissa, toll free at 1-855-9
 More ...
Sep 20, 2017
GuruDRFPS
Offlease offers great deals. It is probably the most stressful way to save the 800 dealer fee. Mike H was fantastic. Once you say yes to the car, the finance and buying part take FOREVER!
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear GuruDRFPS,

First and foremost, we appreciate you as a customer and we appreciate your business.  Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over a thousand employees now, we rely heavily on your feedback for quality control.

We’re so glad to hear that your experience with Mike was fantastic, and we hope that you felt like part of the family during your visit.

We noticed that we didn’t earn 5 stars.  We would love to hear from you and discuss with you where we fell short.  You me
 More ...
Sep 14, 2017
PRedd
Vehicle was not available after I went to the dealership. It was sold weeks in advance.
15 of 15 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear PRedd,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over a thousand employees now we rely on your feedback for quality control.

We’re really sorry to hear that the vehicle you were interested in was sold.  We’re a little confused, however, as to when it was actually sold in relation to when you first inquired about it.  Our Customer Service Director, Melissa, has probably already reached out to you to discuss this matter, but in the event that she was unable to reach you,
 More ...
Sep 13, 2017
Look1015
They were very friendly and helpful but because of the hurricane I haven't been able to go to see it yet.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Look1015,

Thank you SO much for your interest in Off Lease Only! We’re glad to hear that our staff was very friendly and helpful when you called the Orlando dealership. We appreciate you taking the time and effort to share your positive experience in a public review.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customer
 More ...
Sep 12, 2017
James Jackson
Definitely not your typical car buying experience and I mean that in a very positive way. Fast and efficient process. Gave me a great deal on my trade in, my 535 already had an oil change and new like tires. Faruq and Frank were awesome!!!
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Foreign2018,

Thank you for writing such a marvelous review about your experience with Off Lease Only. Thanks also for the 5-star rating. We try our best to stand out from other dealerships in terms of service excellence. We appreciate the feedback and are pleased that your vehicle purchase experience with Farrukh and Frank was so positive. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and
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Sep 8, 2017
I have only emailed Off Lease (due to me living in Jacksonville and Off Lease being in Orlando) and they have treated me better than dealerships in Jacksonville that I have actually been to. The truck I was interested in was sold and Off Lease immediately emailed me and let me know and advised me of similar vehicles they have in stock.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Marshall,

Thank you so much for the 5-star rating and the Off Lease Only review. We're thrilled to hear about the wonderful customer service you received from our Team. We’re so sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem. Vehicles sell so quickly here.

Check out our Notify Me feature @ www.offleaseonly.com and use the easiest, fastest, most convenient way to find your dream car. Off Lease Only created this notification system to help our used car shoppers get an alert as soon as your used car of choice comes i
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Sep 5, 2017
Excellent
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Bill,

Thank you for your business and awesome feedback! It’s great to hear that your visit with us earned a 5-star rating.Thank you for taking the time to share it. We look forward to serving you for years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Sep 3, 2017
ALisboa
Great service
Is this review helpful? Yes | No
Response from current dealership owner:
Dear ALisboa,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your experience with our team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Aug 30, 2017
Great,very helpful! Holding to see this truck Sunday
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Nestor,

Thank you SO much for your thoughtful review! Thanks also for the 5-star rating. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that you are enjoying you car shopping experience with Off Lease Only, and we hope you feel like part of the family with our Orlando Team.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings a
 More ...
Aug 30, 2017
Awful. They had no idea what was going on. The guy was asking me questions about the car that I was interested in. I told him that was his job to tell me about the car not mine. Worst than dealing with Comcast on the phone.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Carlos,

Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over a thousand employees now we rely on your feedback for quality control.

We take your comments very seriously, and it’s comments like yours that enable us to build stronger teams and a stronger company.

Did you speak to someone on the phone or did you visit our Orlando location?  It’s not really clear in your comments.  Who is the salesperson you’re referring to, or was it someone in our Customer Service department?  We
 More ...
Aug 30, 2017
buyherenow
Responded to me by phone. Car didn't have features I wanted.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Buyherenow,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only in Orlando. We’re glad to hear that our responsiveness warranted 5 stars.

If you’re still in the market for a used vehicle, we invite you to return to our website, www.OffLeaseOnly.com, to browse our current inventory of over 2,800 vehicles as our inventory changes fairly quickly. If you still don’t find the car and features you seek, our website’s home page has a “Notify Me” section you can click on to specify the type of car
 More ...
Aug 27, 2017
Flabadash
Courteous, no nonsense experience. I will go back if they post the car I want.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Flabadash,

Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We really want to help you find the car of your dreams. With that said, we have a really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.  All you need to do is scroll down, fill in the information based on the veh
 More ...
Aug 26, 2017
My E- mail was promptly replied to. Salesman was courteous and helpful, In the long run I did not want to give up car as a trade.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Larry,

Thank you SO much for your thoughtful review! Thanks also for the 5-star rating. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that our team quickly responded to your e-mail, and that you are happy with the level of customer service you received.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to creat
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Aug 23, 2017
They were prompt and honest with me. The car had been wrecked so decided not to purchase this particular vehicle.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Lynn,

Thank you for taking the time to share your comments and feelings about your experience with our Off Lease Only Orlando location. With over 850 employees now we rely on your feedback for quality control.

We are pleased to hear that you received prompt attention from our Team and honest information about the vehicle you inquired about. It's also great to know that your experience earned us a 5-star rating!

We  appreciate your interest in our dealership, and we really want to help you find the car you truly desire. With that said, it should be noted that not all of the cars
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Aug 20, 2017
contact was same day
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Johnny,

Thank you so much for your Off Lease Only review.  We're happy to hear how our Customer Service Team, responded to your interest, in Off Lease Only, so promptly. Our number one goal is to have everyone feel 100% satisfied with our service, and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two
 More ...
Aug 18, 2017
theskytraveler
5
They were very prompt with their response and followed up with several emails. Thank you.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear theskytraveler,

Thank you so much for the 5-star rating! We're happy to hear how our Customer Service Team, responded to your interest, in Off Lease Only, so promptly. Our number one goal is to have everyone feel 100% satisfied with our service, and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two ma
 More ...
Aug 16, 2017
kfrazer1
5
Contact call for questions and honest answers about car. Follow up call the next day to see if anything else was required or more information. Very polite, no pressure. I was however, disappointed in the severity of the accident the car had been in.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear kfrazer1,

Thank you SO much for your Off Lease Only review!  We appreciate your time and the extra effort it takes to provide your feedback.

We’re delighted to hear that your experience with our customer service team was so positive. We're sorry that the car you were interested in was in a previous accident. We can certainly understand your disappointment.The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We insist on being honest with our customers because we want them
 More ...
Aug 15, 2017
Very friendly, informative. Checked on car posting expired can't pull up now.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Tina,

Thank you SO much for your interest in Off Lease Only. We appreciate your time and the extra effort it takes to provide your feedback.  

We’re happy to hear that our staff was very friendly and informative when you contacted us for information. It sounds like you were interested in a particular vehicle, and that you can no longer find it in our inventory. There are a few reasons that might be the case. It's possible the car has been sold to another customer, and the car was removed from our website. www.offleaseonly.com
It's also possible the car is being serviced by o
 More ...
Aug 15, 2017
Very professional: Responsive to questions & supportive of various geeds
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Fred,

Thank you so much for your 5-star rating! Thanks also for your interest in Off Lease Only. Your feedback is highly appreciated and is right on point with our main objective, excellent customer service!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each cu
 More ...
Aug 10, 2017
Annette Wileyi