Off Lease Only Orlando

7948 Narcoossee Rd, Orlando, FL 32822
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Sales: (321) 337-0375

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Featured Listings
https://static.cargurus.com/images/forsale/2017/02/01/19/16/2015_gmc_terrain-pic-7137481053407679305-152x114.jpeg

2015 GMC Terrain SLE2 AWD Used Cars in Orlando, FL 32822

Great Deal
$4,727 BELOW
Instant Market Value of $22,726

Price: $17,999

Mileage: 12,850

Location: Orlando, FL 32822

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Metallic Description: Used 2015 GMC Terrain SLE2 AWD for sale - $17,999, 12,850 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/17/19/20/2014_chevrolet_silverado_1500-pic-595693596208065426-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Double Cab Used Cars in Orlando, FL 32822

Great Deal
$5,082 BELOW
Instant Market Value of $26,081

Price: $20,999

Mileage: 43,902

Location: Orlando, FL 32822

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brownstone Metallic Description: Used 2014 Chevrolet Silverado 1500 LT Double Cab for sale - $20,999, 43,902 miles with Bluetooth, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/15/19/18/2017_cadillac_xts-pic-2260510348205085097-152x114.jpeg

2017 Cadillac XTS Luxury Used Cars in Orlando, FL 32822

Great Deal
$12,147 BELOW
Instant Market Value of $41,146

Price: $28,999

Mileage: 7,938

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Radiant Silver Metallic Description: Used 2017 Cadillac XTS Luxury for sale - $28,999, 7,938 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/01/19/16/2016_hyundai_tucson-pic-230331977974223617-152x114.jpeg

2016 Hyundai Tucson SE AWD Used Cars in Orlando, FL 32822

Great Deal
$4,263 BELOW
Instant Market Value of $20,262

Price: $15,999

Mileage: 15,032

Location: Orlando, FL 32822

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Caribbean Blue Description: Used 2016 Hyundai Tucson SE AWD for sale - $15,999, 15,032 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/03/19/24/2016_audi_s5-pic-744481207982795531-152x114.jpeg

2016 Audi S5 3.0T Quattro Premium Plus Cabriolet Used Cars in Orlando, FL 32822

Great Deal
$9,948 BELOW
Instant Market Value of $53,947

Price: $43,999

Mileage: 1,632

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Brilliant Black/black Roof Description: Used 2016 Audi S5 3.0T Quattro Premium Plus Cabriolet for sale - $43,999, 1,632 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/19/18/24/2014_ford_explorer-pic-383259155294213669-152x114.jpeg

2014 Ford Explorer XLT Used Cars in Orlando, FL 32822

Great Deal
$5,483 BELOW
Instant Market Value of $23,482

Price: $17,999

Mileage: 43,404

Location: Orlando, FL 32822

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Sterling Gray Metallic Description: Used 2014 Ford Explorer XLT for sale - $17,999, 43,404 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/17/19/20/2012_mini_cooper-pic-10131421644167580-152x114.jpeg

2012 MINI Cooper Base Used Cars in Orlando, FL 32822

Great Deal
$3,809 BELOW
Instant Market Value of $10,808

Price: $6,999

Mileage: 57,549

Location: Orlando, FL 32822

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Hot Chocolate Metallic Description: Used 2012 MINI Cooper Base for sale - $6,999, 57,549 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/03/24/05/42/2014_acura_rdx-pic-5996501309887745540-152x114.jpeg

2014 Acura RDX AWD Used Cars in Orlando, FL 32822

Great Deal
$3,988 BELOW
Instant Market Value of $23,987

Price: $19,999

Mileage: 35,790

Location: Orlando, FL 32822

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crystal Black Pearl Description: Used 2014 Acura RDX AWD for sale - $19,999, 35,790 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/03/19/24/2014_gmc_terrain-pic-3281194730422653260-152x114.jpeg

2014 GMC Terrain SLT2 AWD Used Cars in Orlando, FL 32822

Great Deal
$4,126 BELOW
Instant Market Value of $24,125

Price: $19,999

Mileage: 25,447

Location: Orlando, FL 32822

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Metallic Description: Used 2014 GMC Terrain SLT2 AWD for sale - $19,999, 25,447 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/03/10/16/51/2014_chevrolet_cruze-pic-274185446889053780-152x114.jpeg

2014 Chevrolet Cruze LS Used Cars in Orlando, FL 32822

Great Deal
$3,274 BELOW
Instant Market Value of $11,273

Price: $7,999

Mileage: 27,011

Location: Orlando, FL 32822

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2014 Chevrolet Cruze LS for sale - $7,999, 27,011 miles with Steel Wheels, Bluetooth, Navigation System
https://static.cargurus.com/images/forsale/2017/02/17/19/20/2016_jeep_patriot-pic-3261638112579386214-152x114.jpeg

2016 Jeep Patriot High Altitude Edition Used Cars in Orlando, FL 32822

Great Deal
$2,917 BELOW
Instant Market Value of $18,916

Price: $15,999

Mileage: 2,012

Location: Orlando, FL 32822

Certified Pre-Owned: No Color: Maximum Steel Metallic Clearcoat Description: Used 2016 Jeep Patriot High Altitude Edition for sale - $15,999, 2,012 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/01/08/30/2013_bmw_3_series-pic-3892710763378100240-152x114.jpeg

2013 BMW 3 Series 335i Convertible Used Cars in Orlando, FL 32822

Great Deal
$5,983 BELOW
Instant Market Value of $28,982

Price: $22,999

Mileage: 28,777

Location: Orlando, FL 32822

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Sapphire Metallic Description: Used 2013 BMW 3 Series 335i Convertible for sale - $22,999, 28,777 miles with Sport Package, Leather Seats, Navigation System, Alloy Wheels, Heat Package, Premium Package, Premium Sound Package, Climate Package, Bluetooth, Comfort Package, Sound Package, M Sport Package, Convenience Package
https://static.cargurus.com/images/forsale/2017/02/18/08/54/2013_honda_accord_coupe-pic-5932119359614870134-152x114.jpeg

2013 Honda Accord Coupe EX-L Used Cars in Orlando, FL 32822

Great Deal
$3,408 BELOW
Instant Market Value of $17,407

Price: $13,999

Mileage: 23,647

Location: Orlando, FL 32822

Average time on market: 43 days Certified Pre-Owned: No Transmission: 1-Speed CVT Color: Modern Steel Metallic Description: Used 2013 Honda Accord Coupe EX-L for sale - $13,999, 23,647 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/18/19/04/2015_ford_explorer-pic-8883256216431371761-152x114.jpeg

2015 Ford Explorer XLT 4WD Used Cars in Orlando, FL 32822

Great Deal
$5,067 BELOW
Instant Market Value of $25,066

Price: $19,999

Mileage: 59,195

Location: Orlando, FL 32822

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Deep Impact Blue Metallic Description: Used 2015 Ford Explorer XLT 4WD for sale - $19,999, 59,195 miles with Bluetooth, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/01/22/06/29/2013_infiniti_m37-pic-2923725546926865191-152x114.jpeg

2013 Infiniti M37 X Used Cars in Orlando, FL 32822

Great Deal
$5,303 BELOW
Instant Market Value of $28,302

Price: $22,999

Mileage: 7,450

Location: Orlando, FL 32822

Average time on market: 43 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Grey Description: Used 2013 Infiniti M37 X for sale - $22,999, 7,450 miles with Leather Seats, Sunroof/Moonroof, Power Package, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
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Feb 13, 2017
The place was a mess vehicle was on a different lot salesman said I should sell my trade myself witch is perfect condition. I will not return ever.
2 of 2 people found this review helpful.
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Feb 12, 2017
Prompt response.
0 of 2 people found this review helpful.
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Feb 12, 2017
ledfoot
When I asked to describe "previous damage", they advised I had to come there and find it myself.
3 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Valued Customer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  Who was the representative you spoke with?  We would like to address this issue, but we really need your help, so we can prevent this from happening again.  Please contact our Customer Service Director, Melissa, toll free at 1-855-994-
 More ...
Feb 9, 2017
Great
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 9, 2017
jimmykjr
work with us they made it easy
2 of 6 people found this review helpful.
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Feb 9, 2017
They contacted me shortly after my inquiry, gave me options and invited me to visit them. Considering that asap.
2 of 6 people found this review helpful.
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Feb 7, 2017
I called about a Blue Outlander sport because that is the color I really wanted. I talked to the salesman to make sure that it had options I really wanted. I drove across the state that day to look at it, and when I got there they didn't have a blue one. The picture in the add was not the actual car for sale.
12 of 13 people found this review helpful.
Is this helpful? Yes | No
Feb 3, 2017
They promptly contacted me by phone and text message. I was impressed with how responsive they were. I did not purchase this vehicle, but I would definitely buy a vehicle from them in the future.
5 of 7 people found this review helpful.
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Feb 2, 2017
ldzafar
Kind of disorganized and not enough space to accommodate the crowds and you keep bumping in to people. I know they are renovating but you are still running a business. The first rep. I saw I became annoyed with because every comment he made was negative as if he did not really want to show me a car and I told him so. He had even suggested I come back another day a storm was coming soon. I work full time my time is important to me. I saw 1 car in 2 hours that day. Cars were still listed on there web site they no longer had or you could not see. Stock #s listed were to the wrong car. A red car picture was shown and the listing says black car. You need to really look at all the details for the car as large amount of them have been in previous accidents. The greeter was friendly, but my second sales guy I dealt with was not really engaging or had very little to say. They had received certain models in I was interested in but I could not get any time period when they would be inspected and out on the lot, one was even listed on their website. They have a good variety of cars but make sure you really do your homework. And when you get a car the amount of paperwork you have to sign is like they are asking for your first born child. Some even a little odd like you will not be a party to any class action lawsuit against them. Just be prepared to spend some time because you have to wait ALOT just for them to even find the car you wish to test drive, many times told its just been sold or not available yet. They do not have a dealer fee, but most cars are sold as is with no warranty, unless there is any left on the manufacturers warranty. They do have delicious coffee or cocoa while you are waiting or searching for a car which is nice because you'll want to occupy your time while waiting.
18 of 21 people found this review helpful.
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Jan 29, 2017
Excellent sales department!
3 of 5 people found this review helpful.
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Jan 22, 2017
Jorgeyoyo
Fast service!!!
3 of 5 people found this review helpful.
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Jan 21, 2017
Fast response. Needed an AWD vehicle. My mistake
2 of 5 people found this review helpful.
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Jan 19, 2017
Got back to me within a day and answered my questions fully
2 of 3 people found this review helpful.
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Jan 19, 2017
Every vehicle is a previously wrecked one. NOT interested!
9 of 9 people found this review helpful.
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Jan 18, 2017
Did not have the car I inquired about. Tried to talk me into another car.
8 of 9 people found this review helpful.
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Jan 15, 2017
Excellent service. LARGE lot with MANY cars! Great selection and prices. Went to only look and could not pass up deal!! Now OWN the auto we were only dreaming about! Highly recommend this car buying service!
3 of 4 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Dean,

Thank you for sharing your experience, and we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experien
 More ...
Jan 14, 2017
I loved my rep Keyla. The process as long. I brought my own financing and the finance guy Marty was giving me higher numbers. We went home for the night and came back and had another finance letter which Shamy was able to find at my Capital One. Check the car before you leave. One tire was only 10 psi, which made the car pull to the right when taking off, which really was a blessing for me though because it was being test drove by someone else as we were pulling in and they did not want the car. I bought it, it's a beautiful fun car to drive. Only a few minor things wrong that we can fix. You can't tell it's been in a accident.
1 of 1 people found this review helpful.
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Jan 11, 2017
the vehicle I was calling about was not available - dealer should take off internet in a timely manner
11 of 12 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Guy,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location.  With over 850 employees now we rely on your feedback for quality control.

We’re sorry that the vehicle you called about was not available.  Our vehicles do sell quickly. We sell over 4,000 vehicles each month and update our website every 3 to 4 hours, but it is still possible to call and find out that the vehicle you were interested in was sold.  If you find a vehicle from our inventory on a third party site, these sites are not upda
 More ...
Jan 10, 2017
Thunderfan28
Great Customer Service
3 of 4 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Thunderfan,

At Off Lease Only, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your future car purchases.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Jan 10, 2017
gave good information, but wrecked car not for me
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear John,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re glad to hear that you were pleased with the information you received.   

You mentioned that the wrecked car is not for you.  Regarding vehicles that have been in previous accidents, the difference between Off Lease Only and most dea
 More ...
Jan 9, 2017
Josh, the manager and the closer were great!
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Miriam,

First and foremost, thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands
 More ...
Jan 4, 2017
Didn't end up making the trip to buy from them, but they were helpful and prompt.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Jordan,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location.  With over 850 employees now we rely on your feedback for quality control.  
                            
We’re glad to hear that you found our Orlando team to be helpful and prompt.
Is there a specific reason why you decided not to purchase from us?  Are you shopping from Out of State?  We sell over 400 vehicles to Out of State buyers every month.  We have a specialized Out of State division that also ships to locations throughout
 More ...
Jan 2, 2017
Zabook
Email only.. we just never follow upped.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Zabook,

We appreciate your review. We take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 31, 2016
I was contacted by Alexis who encourage me to come with no pressure.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Annette,

We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we would like you to come visit us and try it for yourself. You won't be disappointment with our service.

We look forward to working with you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners
Dec 30, 2016
Had good resonse. Unfortunately, not the car we wanted.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Chuck,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate your visit. Us at Off Lease Only,  take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.

Hearing that you had a Good response from our Team is the best thing we could hope for.  Although you didn't find the car you were looking for, we received about 1500 new vehicles every week. We hope you'll either check back with your sales person, or our Customer Service Department, check our website or use its "
 More ...
Dec 28, 2016
Was not truthful with the deal,, The Sells man was HORRIBLE!!! and we had to contact them several times.... RAN my credit 6 times... Will be telling everyone I know, what happen and will be reporting them to the better business bureau...
9 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Tabatha,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.
Who was the salesperson you were working with? Did you reach out to the Sales Manager when you were there? It sounds like there may have been a misunderstanding somewhere along the line. We apologize for your unfortunate experience
We would like more information regarding your experience.  You should be hearing from our Customer Service Director, Melissa, shortly if
 More ...
Dec 28, 2016
Great to work with
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Larry,

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dec 24, 2016
They were very good they need to do more deals but they are stuck on a set price for me that is not good but I love the black Silverados it's Christmas time have a heart but otherwise they're very good they need to give me the truck for 28 thousand tag and taxes out the door
5 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Mikell,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.
It is true that we don’t negotiate. We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in negotiating, and have you believing you got a great deal.  But we’ve found that
 More ...
Dec 23, 2016
Ron4333
The dealer called but didn't know if he had the car in their inventory. He told me he would call me back. I never received a follow up call.
4 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Ron,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  Please reach out to our Customer Service Director, Melissa, toll free at 1-855-994-6396 so we can give you the immediate attention you deserve.  You can also reach us at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, sta
 More ...
Dec 22, 2016
LeticiaAnn
Dealer responded but I found another car I was interested.
3 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear LeticiaAnn.

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your review; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 20, 2016
Great cars are great prices no shenanigans
3 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Rich,

Thank you for your kind review! We greatly appreciate your visit and your 5-star rate. We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way.

We look forward to working with you.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners
Dec 18, 2016
I asked them to tell me the features of the car and they didn't know nor they didn't attempt to find out. Buy somewhere else
4 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Ben,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re sorry to hear that you didn’t get the information you needed.  Who was the salesperson you spoke to? Did you seek assistance from anyone else?  We take your comments seriously and would like more information regarding your experience so we can make the needed improvements and have the salesperson get additional training so they can better serve you.
 More ...
Dec 18, 2016
Quick response
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Lorena,

We appreciate you feedback and your 5-star rating. We are glad that our staff was able to provide you a quick response on your inquiries. We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad that was your case.

We look forward to working with you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners
Dec 17, 2016
Smonica
They had a great selection of vehicles to chose from and the sales agent was extremely helpful. I would recommend them to anyone looking for a used car!
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Smonica,

We appreciate you taking the time to leave us a great review! We are pleased to hear that you had such a great experience with us and  that our Team did a great job in assisting you. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened f
 More ...
Dec 13, 2016
Solid service, no nonsense, and we're on the road in a couple of hours. The place is busy, so expect some wait time...yet no worries...the coffee is great. Thanks
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Dave,

We love hearing about customers that have a terrific experience at Off Lease Only,  and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal. We appreciate your recommendations as well.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has be
 More ...
Dec 13, 2016
Dizzy was my sells rep and he was great, I am very happy with my truck purchase
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Miranda,

First and foremost, thank you SO much for your business and kind feedback on Dizzy, that helped make your car buying experience quick and painless.Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their cu
 More ...
Dec 13, 2016
very help service was good
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Devon,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.

Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 12, 2016
the dealer called and was very candid and helpful
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Buddy,

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our Team provided you the best dealer experience!

We hope to see you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 8, 2016
Received only an automated response from this dealer. Went to the dealer on 12/2/2016. This 2013 Lincoln had several reported accidents. Did not buy. Found a suitable Lincoln MKC. Salesman "Elvis" was professional in all aspects of his job. Good place to buy a car if you do your homework first. You may end up spending hours there getting financing. My advice is buy a car with warranty remaining and pay cash.
7 of 7 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bill,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now, we rely heavily on your feedback for quality control.

We’re glad to hear that you were pleased with the service you received from Elvis, and we hope that you felt like part of the family during your visit.  We apologize that you received only an automated response with your initial inquiry. That is not the level of service the owners started this company to provi
 More ...
Dec 8, 2016
bery very good
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bill,

Thank you for your 5-star rating.We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are pleased, that was your case.  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners
Nov 29, 2016
Very up front and helpful with ally questions. Always kept in touch with me and followed up even though I ultimately did not by a car with them.
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Michelle,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate your visit.  We take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars. Thank you also for your 5-star rating.
                 
Hearing that you had a GREAT experience is the best thing we could hope for.  Your business means a lot to us. Although you didn't purchase from us, we appreciate your feedback.

If you are in need of another car, we hope you'll either check back with our Sales Team or our Cus
 More ...
Nov 28, 2016
Vehicles advertised were available on the lot. Salespersons were very helpful. Very straight forward experience. If you know what you are looking for you can get a great car at an amazing price. VERY happy with my Infiniti QX80!
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rikkele,

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our sales staff,  provided you the best dealer experience! Congratulations on your new Infinity QX80...

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has hap
 More ...
Nov 26, 2016
Experience was not good at all. This dealer will sell the vehicle from under you while you are working on getting financed. They don't care if you get an unecessary hard inquiry on your credit.
8 of 9 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Robert,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.
We’re sorry to hear that your experience with our Off Lease Only Orlando location fell short of your expectations. So sorry to hear that the car you were interested in got sold. Unfortunately, that is a common problem.  Vehicles sell so quickly here. We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles eac
 More ...
Nov 25, 2016
Friendly and informative as far as his info went. This was the vehicle I wanted but I did not buy it because there was no info on vehicle beyond I think 4,000 miles either from dealer or car fax. That sent up red flags to me. I would check back with them if they have another vehicle. They do have a large inventory of all types of vehicles.
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Richard,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.
It’s great to know that you found our Orlando team to be friendly and informative, and we hope that you felt like part of the family during your visit.
We do have plenty of vehicles to choose from, so don’t give up!  We’re confident that you’ll find the right car for you.
Our owners, Mark and Eileen Fischer, started Off Lease Only over twent
 More ...
Nov 22, 2016
When all the way down there for nothing. Engine light was on could not even let me see the car
9 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Mike,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re sorry you weren’t able to see the car you were interested in.  We encourage our customers to set an appointment to come in so they know the car they want to see will be available, and even then sometimes the car can sell before they get there.  It sounds like the car you were interested in was being serviced.  In that event, it was good they found t
 More ...
Nov 22, 2016
We purchased this car which we found online. Our experience was seamless and any small problems were handled efficiently and quickly. The experience was one of the best car purchasing experiences we have had. We appreciated the honesty, forthrightness and efficiency of Jamal Baiji, our salesman, and even another salesmen who overheard us talking about a figure we didn't understand on our worksheet, and took the time to explain it to our satisfaction. Jamal Baiji, walked us pleasantly through the entire experience, which from test drive, to trade in, to purchase, to drive off the lot was 2 1/2 hours. We drove away in the car we wanted and are very happy.
1 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Brenda,

We are truly grateful for this awesome review! We are thrilled that Jamal, was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about e
 More ...
Nov 21, 2016
did not by the car in the picture but found a better car great service no pressure wonderful to work with
1 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Michael,

It was a pleasure to read about your buying experience. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience.

We look very forward to seeing you again in the future!

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 20, 2016
they sent the car fax promptly
Is this review helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Greg,

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 18, 2016
While the salespeople are excellent (kudos and 5 stars to very helpful Chuck and Elvis!) and there are possible good quality deals, "buyer beware" is the phrase that pays. Their entire stock is auction-purchased lease cars, many of which have been involved in accidents, etc. - and have been passed over by the original dealership and related network for SOME reason. I did purchase a car from them, but keep in mind that they are "as is", so you had best know what you are evaluating (if you don't get a mechanic to inspect it thoroughly, you deserve what you get...) My two cents.
8 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Mark,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now, we rely heavily on your feedback for quality control.
It sounds like you have been misinformed by someone somewhere along the line.  Your salesperson should have explained how our company and our process works.  Our inventory comes from vehicles purchased from manufacturers’ auctions, which is where all dealers with any used car inventory purchase their vehicles.  
 More ...
Nov 15, 2016
responsive; eager to do business
4 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear George,

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Off Lease Only satisfied . We appreciate you for trusting us with your car buying needs.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 14, 2016
Couldn't find the car in the in the lot and had to wait longer for someone to find it. The car wasn't detailed the trunk was a mess. Took too long to look at a car I did not want.
10 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Steve,

Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry to hear that you were unhappy with your visit.  Our Orlando location is our busiest location and is currently under construction for an expansion to accommodate our rapid growth. Its completion will help to alleviate the wait times. We typically have over 1300 vehicles in our Orlando inventory at any given time, with over 80 salespeople selling out of
 More ...
Nov 5, 2016
This car was advertise but not for sale anymore. Left noisey message on my answering machine. Hard to understand. We purchase another car.
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Annette,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We don’t typically advertise any individual cars, but instead we list every car we have in our inventory on our website.  We currently have over 4,000 cars in our inventory and average selling over 1,000 cars each week (4,000 each month).  They sell fast.  It’s not uncommon to have more than one individual interested in the same car at the same time, w
 More ...
Nov 4, 2016
My experience here was great. Everybody was nice and nobody was pushy. Even the people who weren't trying to sell me a car were helpful, always asking if I needed anything, wanted a drink, etc. They even brought me a phone charger when my battery was low. The salesman I worked with was very helpful and knowledgable about the car that I was looking to purchase. Since the car was sold as is, they also gave me the opportunity to drive it down to an independent service center for an inspection and an opinion about the state of the car before purchasing. Overall, very good experience. My only complaint is that they say they can get you a good rate, but even though I put down 30%, the best they could get me was still almost a full point worse than what my bank could get me.
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Adrienne,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now, we rely heavily on your feedback for quality control.

We’re so glad to hear that you enjoyed your experience with your salesperson, and we hope that you felt like part of the family during your visit!

We’re not the lender. We work with over 20 major lenders nationwide.  Did you discuss your concern with your Finance Manager or the sales manager?  Som
 More ...
Nov 3, 2016
The person who called me back was very rude and did not seem like he wanted to help so I went to the lot and waited over 2 hours and no one even offered to help.
12 of 12 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Valued Customer,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.
We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. Who was the salesperson who called you back and was rude?  Did you happen to get their name?  When you went to visit the dealership and no one offered to help you, did you approach one of the managers to let them know that you weren’t
 More ...
Nov 3, 2016
Very busy dealership,no pressure,if you like what you see buy it or someone else will.
2 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Ken,

Thank you so much for your thoughtful review! We appreciate your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family. On behalf of your friends here at Off Lease Only, thank you for taking the time to share your comments.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Nov 1, 2016
Even though I didn't get the car dealer gave me good advice for me to pursue Better Credit to try again next time
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Adrian,

Thank you for visiting Off Lease Only in Orlando. We’re glad you had a 5-star experience and that you found our financial advice helpful. Thanks also for sharing your thoughts about that experience. We look forward to seeing you again whenever you’re ready.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
Oct 30, 2016
They did all they could. I was not ready to pull the trigger but they worked hard!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Keith,

Thank you for visiting Off Lease Only in Orlando and giving us the opportunity to earn your business. We’re glad you had a 5-star experience with us. Thanks also for sharing your thoughts about that experience. We look forward to seeing you again whenever you’re ready.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
Oct 30, 2016
Dealer contacted me and told me he had the car. We texted and emailed back and forth so I could come up and see the car and hopefully buy it. At 9:30 at night I got a text saying the car was sold. He could have told me sooner...I have since leased a new VW Beetle convertible. I do not think I would use Off Lease again. Probably would not give them a referral.
7 of 7 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Anne,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Orlando location.  With over 850 employees now, we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special allowances for our customers who a
 More ...
Oct 29, 2016
Dealer replied with general information that is anyhow available on their web page. when I requested CARFAX, they replied that is available on their web page but that was not the case. They fail to answer my question regarding out of state sales taxes and registration.
6 of 6 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Joe,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We do have a complimentary Carfax available on our website for every vehicle we offer for sale.  It sounds like you may have needed some assistance in accessing it.  We apologize that help was not readily available for you as it should be.

We would be happy to send you a copy of any Carfax you’d like. Please reach out to our Customer Service Director, Meliss
 More ...
Oct 28, 2016
Great attention
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Richard,

Hearing that you had a 5-STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 28, 2016
I wanted to finance the car thru my credit union as I was already approved, and Off Lease Only Orlando was not willing to work with them. They were only interested in financing the car themselves. They wanted five references, copies of mortgage statement, utility bills, pay stubs, tax returns. I did not want to go thru all that again, when I already had a letter in hand from the credit union.
8 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Todd,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry to hear about your frustration with the finance process.  There are some circumstances where we are unable to accept some lenders’ payments.  Please contact our Customer Service Director, Melissa, toll free at 1-855-
 More ...
Oct 25, 2016
Jerrys44kids
I was contacted by phone and Email. Each contact was pleasant and informative.
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Jerrys44kids,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 22, 2016
I received 3 emails from them and tried to reply to them all and returned as undeliverable
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Steven,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry to hear that you weren’t able to get through to us.  It’s extremely unusual for that to happen and we’re unsure of what might have caused that.  Please reach out to our Customer Service Director, Melissa, at customerservice@offleaseonly.com. Better yet, call her directly, toll free at 1-855-994-6396, so we can give you the
 More ...
Oct 20, 2016
Quick response from dealership
1 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Tara,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s ha
 More ...
Oct 20, 2016
rexl1200
Still waiting a week later for a total price out the door
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Valued Customer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

Who was the salesperson you initially spoke with?  Was this an inquiry you made on the phone or by email?  We’d like to discuss this matter with you further so we can determine why you didn’t get a quick response.  Please re
 More ...
Oct 17, 2016
I haven't purchased a vehicle in over 15 years, after shopping around the interweb i came across off lease only! reviews were mixed, so i gave them a shot! Prices were better than all local competitors and the prices are firm which is find because your already saving thousands of dollars plus no dealer fee. 1 thing I will suggest is, get pre-approved thru a credit union or a bank..... There rates are higher then what you can get on your own! All cars are as-is so be aware of what your buying! I will buy there again no haggling no sale pressure! Just bring a lunch because they are very business and it can take a while!
3 of 3 people found this review helpful.
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Oct 15, 2016
great experience but did not have what we were looking for.
1 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear David,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased to hear you had a great experience, but sorry  you didn’t find the specific model you were looking for. Your business means a lot to us. We hope, in the near future, you'll either check back with the person who assisted you, check our website, www.OffLeaseOnly.com, or use our website’s "Notify Me" feature to specify the specific vehicle you're looking for. By using the “Notify Me” feature, we would then call you once the vehicle you had specified had c
 More ...
Oct 14, 2016
Asked about quantity of key fobs available and got a form letter reply - with copy of carfax. At least they don't harass you....
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Andrea,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re sorry to hear that you didn’t get a personal response on your inquiry.  Who did the form letter come from?  Do you know if they might have tried to reach you by phone?  In any event, please contact our Customer Service Director, Melissa, at customerservice@offleaseonly.com.  Better yet, please contact Melissa directly, toll free, at 1-855-994-6396
 More ...
Oct 14, 2016
Dealer was helpful and responsive.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Duke,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear we were helpful and responsive. We strive for total customer satisfaction, which includes responding to any questions or concerns our customers have, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 13, 2016
Was an awesome experience they were very helpful and D.T and Anthony and shany were awesome would highly recommend. They put everything right in front of you , no hidden fees , no bull , just an awesome place
1 of 2 people found this review helpful.
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Oct 13, 2016
Dealer contacted me right away.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bennie,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 8, 2016
Offlease very easy to deal with. They do call you back. Excellent prices.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Gayle,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes returning calls and following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen
 More ...
Oct 5, 2016
When I called they informed me the photo advertised was not the car and the car had major mechanical issues and was in the parking lot with the other cars to be fixed and I couldn't buy it
5 of 5 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rebecca,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

It sounds like the vehicle you were interested in had a stock photo on our website.  It usually takes about 48 hours for actual photos of our vehicles to be posted.  We can have a vehicle in our inventory but the photos haven’t been taken yet.  If we discover that there is a problem with a vehicle, we have it serviced, which is what obviously happened in you
 More ...
Oct 4, 2016
This was the worst car buying experience I ever had. First of all, they had us waiting outside 20 minutes passed open in the hot sun because their meeting ran over. I drove 4.5 hours from Tallahassee to Orlando and that was a big inconvenience. Next after test driving and giving the ok on the vehicle, I left to check out of my hotel while my fiancé signed that finally documents. That's when they told her the car was in a previous accident. Before coming down,I checked the car fax ,and it wasn't on there so that's why I selected the vehicle. When I returned they explained it was on a different history from the auction which is unacceptable and it should've been in the comment section on the website. That was very deceitful move and you lost all my trust in that moment. Glen offered to reimburse us if we took it to get inspected in Tallahassee. I took it to get inspected and sent the receipt to Alex and Glen no one has gotten back with me. This is very poor customer service, deceitful car sales practice,& I'll never go back to this dealership again. Also I will advise my friends against visiting this dealership.
6 of 6 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Harold,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 800 employees now we rely on your feedback for quality control.

We understand how frustrated you must be.  We apologize for the inconvenience.  We offer complimentary Car faxes on every vehicle we sell, but it is true that sometimes information can come up that doesn’t necessarily show on the Carfax.  It is uncommon, but it can happen. It certainly is not a deliberate tactic that we use. That would obviously not benefit u
 More ...
Oct 2, 2016
HappyMe203
This dealer contacted me in a very timely manner. I have not bought a vehicle yet but will be checking with this dealer
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear HappyMe203,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer&rsqu
 More ...
Oct 2, 2016
Drove from out of town and went inside the office. The place was a total disorganized mess just like a flea market and nobody offer assistance or even acknowledge us being there. After we wondered around the lot we located the vehicle and inspected it finding a lot of rust around the engine block bolts and corrosion around the engine seals.
3 of 4 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Manuel,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

Did you happen to contact any of our Sales Managers at that location to express the difficulties you were having?  If so, what was their response?  It’s unfortunate that the specific vehicle you were interested in seemed to have some possi
 More ...
Sep 23, 2016
ozzie56
We went late so we were able to look at inventory but we have not purchased as of yet!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear ozzie56,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 800 employees now we rely on your feedback for quality control.

Thank you for considering Off Lease Only for the purchase of your next vehicle. We’re glad to hear that, even though you arrived late, you were able to accomplish a look at our inventory, and we hope you felt like part of the family during your visit!

Please keep in mind that we sell over 4,000 vehicles each month, so the inventory is constantly changing
 More ...
Sep 15, 2016
Excellent service.. purhased 2016 srx
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Angelia,

Hearing that you had an EXCELLENT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando. Happy motoring with your 2016 SRX!               .

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Sep 14, 2016
Did not follow up with me on two different vehicles. By the time I followed up with them, both vehicles were no longer available. Very poo communication.
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mike,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 800 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  We take pride in responding to each individual inquiry in a timely manner.  Thank you for bringing this matter to our attention.

Who was the person you were initially in contact with?  It would be greatly appreciated if you could provide us wi
 More ...
Sep 14, 2016
Have not done business with them yet, but preliminary experience is very good. They have responded to my inquiries about different autos in a very timely manner. When I find the car I want, I'll more than likely buy it from them.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bill,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star review. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 12, 2016
Was contacted by representative in a timely manner with follow up by manager. They continue to provide additional vehicles of interest.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bridget,

On behalf of the Off Lease Only team, we thank you for your inquiry and the 5-star review. We appreciate your sharing your Off Lease Only experience with us and others.
We’re so glad to hear that you are happy with the follow up service our Orlando Sales Manager has provided you with. We take pride in responding to each and every inquiry we receive, and we strive for total customer satisfaction. That includes following up to see if there are any questions or concerns we can address before, during, or after the sale.

Our owners, Mark and Eileen Fischer, started Off Le
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Sep 7, 2016
Very good.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Fernando,

Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 5, 2016
Service and prices are AAA 1 , " off lease is the clear winner bottom line".
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

Thank you for purchasing your vehicle at Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 4, 2016
Quick initial response and follow up
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rachelle,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Sep 4, 2016
Prompt follow up
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jim,

On behalf of the Off Lease Only team, we thank you for your inquiry and the 5-star review. We appreciate your sharing your Off Lease Only experience with us and others.
We’re so glad to hear that you are happy with the follow up service our Orlando dealership provided to you. We take pride in responding to each and every inquiry we receive, and we strive for total customer satisfaction. That includes following up to see if there are any questions or concerns we can address before, during, or after the sale.

Our owners, Mark and Eileen Fischer, started Off Lease Only over
 More ...
Aug 31, 2016
I have not purchased this car; however, the dealership manager continues to follow up with me via email.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Phyllis,

On behalf of the Off Lease Only team, we thank you for your inquiry and the 5-star review. We appreciate your sharing your Off Lease Only experience with us and others.

We’re so glad to hear that you are happy with the follow up service our Orlando Sales Manager has provided you with. We take pride in responding to each and every inquiry we receive, and we strive for total customer satisfaction. That includes following up to see if there are any questions or concerns we can address before, during, or after the sale.

Our owners, Mark and Eileen Fischer, started Off
 More ...
Aug 28, 2016
Good dealer ship - supply all the good info one needs to buy a car. I will be buying my car from this dealer ship.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mark,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 28, 2016
Even thought I was pre approved and knew the car I wanted. Well I was there for a little I've six hours. I also informed the left real brake light was out they said they would take care of it. Well it was my mistake to trust them as the light was still out as I made my way home. Needless to say I was vexed and found out it's a dealer part that cost $345.00 plus tax if anything I feel they should at least pay half of that cost. I will have second thoughts about buying there again
4 of 4 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Chris,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location.  With over 800 employees now, we rely heavily on your feedback for quality control.

We are really disappointed to hear that your experience fell short of your expectations. We’re a little confused over what took place regarding your rear left brake light, and would like some more information from you. Did you contact either your salesperson or sales manager regarding this? We care about you
 More ...
Aug 25, 2016
No negotiation and no hassling. I looked at the car and after a few questions, I said, "This car will not work of me". They said, " Thank you for coming to see the car and if we can be of further service just let us know". Great...
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Wayne,

Thank you for visiting Off Lease Only. Hearing that you had a 5-star experience is the best thing we could hope for! Your business means a lot to us. We hope you'll either check back with your Sales Associate, call our Customer Care Department, check our website or use its "Notify Me" feature to be notified when a car that works for you has come in. We receive about 1,000 new vehicles every week. We hope to see you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 22, 2016
rodmortyme
Quick response and answered all my questions.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rodmortyme,

On behalf of the Off Lease Only team, we thank you for your inquiry. Thank you for the 5-star review. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 18, 2016
Excellent service
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Garry,

Hearing that you had an EXCELLENT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 15, 2016
Excellent customer service by Luis Vazquez. Detailed & no pressure. My daughter purchased her vehicle without any problems.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Yvette,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you and your daughter enjoyed your experience with Luis. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you and your daughter. We thank your daughter for her business and for choosing Off Lease Only as her used car destination.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 13, 2016
Quick response
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jesse,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 12, 2016
Very knowledgeable and helpful sales people. Will definitely go to offlease b 4 a dealer ship. Offlease responded 24 hours sooner than any dealership to my emails. I told them I didn't have much time after work. They had no knowledge of me or my intentions, but did what I asked. Not too many businesses run like that anymore.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We wish you well with your car shopping and would be delighted to speak to you further if given the chance.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Aug 11, 2016
Bigjs2016
Great job contacting and providing information on car.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bigjs2016,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 3, 2016
Great connection between us
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Grady,

Thank you for visiting Off Lease Only and for the 5-star rating. It’s also great to hear that you felt a great connection with us! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 2, 2016
Simple and efficient. I test drove a car, but did not buy. The salesman was considerate, helpful and without any pressure. I think I will be back.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jay,

Thank you for visiting Off Lease Only and test driving one of our cars. We’re glad you enjoyed the “no pressure” experience with your Sales Associate. We’re sorry to hear you didn’t find the right vehicle for you. With over 3,600 vehicles in our current inventory, we would hope you could find an alternative car from that inventory. If that’s not the case, we hope you would either check back with your Sales Associate or our Customer Care Department, check our website (www.OffLeaseOnly.com) for the latest inventory or use its “Notify Me&rdqu
 More ...
Aug 2, 2016
Excellent, but did not clean engine.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Tom,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others. Thanks for the “excellent” comment.

We generally receive positive reviews from our customers regarding the detailing of their vehicles prior to presenting them to their new owners. However, due to time constraints and the expense, engine cleaning is not part of our detailing regimen.

We wish you safe travels in your new vehicle and look forward to working with you for many years to come.
Sincerel
 More ...
Aug 1, 2016
Great experience!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Yazmin,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your nearly new vehicle. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 29, 2016
This is an experience in car buying. I recommend that first time shoppers go only during the middle of the week and probably early! The number of people at this "dealership" probably exceeded 100 buyers during the entire time we were there. It was accurately described as "controlled chaos". You select the car "as is" and the price without negotiation.
1 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bob,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location.  With over 800 employees now, we rely heavily on your feedback for quality control.

We understand that it can get really busy and a little chaotic, but we hope that in the midst of it all you felt like part of the family. We have found that when saving customers thousands of dollars on the purchase of their dream car, word gets around and the crowds do come.  We take pride in taking care of every c
 More ...
Jul 28, 2016
Excellent communication, Honest description of vehicle
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Ralph,

Off Lease Only is thrilled to receive your five-star rating and positive comments about our communication and honest vehicle description. Your satisfaction and your business mean a lot to us. We couldn’t ask for nicer feedback, and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 25, 2016
Very professional treatment..fast respond..
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Silvester,

On behalf of the Off Lease Only team, we thank you for your inquiry and five-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 21, 2016
Excellent service
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Susan,

Thank you for your inquiry and review. It’s great to hear that your inquiry with us earned a 5-star rating! It’s also great to know you found our service to be excellent. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 20, 2016
They called me back right away and there was no pressure for sales. That says a lot about a car company.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Ron,

On behalf of the Off Lease Only team, we thank you for your inquiry and the five-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 12, 2016
Great experience. Very informative.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mark,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We thank you for your comments and for taking the time to share them.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 10, 2016
No sales pressure, extremely pleasant to work with!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bill,

Thank you for visiting Off Lease Only in Orlando. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that you found us extremely pleasant to work with. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 9, 2016
The ford had a nice gash in the bumper. car was as is.
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Frank,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location With over 800 employees now we rely on your feedback for quality control.

Florida state law requires that all used cars in the state of Florida be sold “as is”.  Did you bring the gash in the bumper to management’s attention?  If so, what was their response?  Did you continue to search through our inventory for an alternate car?  We currently have over 3,500 vehicles in our total inventory.  We’re confident you will
 More ...
Jul 6, 2016
Great pricing.... When we reached dealership, they gave us free access to lot to choose, any car we want. There wasn't any salesman with us to push or divert our mind. When we choose our car, it feels like shopping at super center, just pick, pay and go...!!!
1 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Varun,

Thank you for purchasing your car at Off Lease Only in Orlando. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 3, 2016
pbirch1
Quick reply
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Pbirch1,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 2, 2016
Great experience
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Janell,

Thank you for your visit to Off Lease Only in Orlando. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 29, 2016
Very helpful
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Clarence,

On behalf of the Off Lease Only team, we thank you for your inquiry and positive comment. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 26, 2016
Decided to buy another car as there's had been in a collision.
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Larry,

Thank you for taking the time to share your comments on Off Lease Only. You probably were able to learn your Off Lease Only vehicle of interest was in an accident because we are a full-disclosure dealership. We are one of the few dealers in the country who offer a FREE CARFAX Vehicle History Report on each and every one of our vehicles, right on our website for everyone to see. We hope your Off Lease Only contact had a chance to tell you that any of our vehicles that have been in accidents have been repaired to the manufacturers’ standards prior to their going to the aucti
 More ...
Jun 23, 2016
Great place to buy a car cheap
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear David,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 23, 2016
My fault I didn't act quicker . They sell cars to fast. Lol I'll keep looking .you gave good prices
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Vaughn,

Thank you for taking the time to share your thoughts and feelings about our Off Lease Only Orlando location. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! Our Orlando location maintain
 More ...
Jun 21, 2016
Terrible organization, my financing still has not gone through after 1 week
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

We’re sorry to hear about the delay with your financing, and we understand your frustrations. Unfortunately, it is the lenders who determine what we can and cannot do.

We work with over twenty lenders nationwide who aggressively compete for our customers’ business.  Our finance managers are committed to getting you the best rate possible and that may t
 More ...
Jun 19, 2016
Very reliable with follow up phone calls and answering questions. Had everything I wants but the color, which I also found on cargurus in Ohio. I bought the vehicle from the Ohio dealership. Glenn
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Glenn,

Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

We’re sorry to hear that we didn’t have the car you were interested in with the color you were looking for. However, we do have over 1,000 new vehicles arriving in our inventory every week.  We also have an awesome NOTIFY ME feature on our website, where all you have to do is fill in information based on the vehicle you’re looking for and you’ll be noti
 More ...
Jun 18, 2016
blueskygrl1
Initially got contacted by 3 people from there - the sales rep was supposed to get back to me on a specific question - never heard from him
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear blueskygrl1,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

It sounds like you clearly did not get the level of service that the owners started this company to provide.  We take pride in personally getting back to every customer as quickly as possible.  Who was the sales rep who never responded to you?

We would like to assist you in every way possible.  Please contact our Customer Service Team, toll free, at 1-855-
 More ...
Jun 17, 2016
Quick response I liked that. That gives them 5 stars and price is great.. but they did not have the specific vehicle I wanted. However when I filled out a request form on line for them to find my specific. Vehicle..I got no call. No one has found me an Audi tts yet... they haven't called me.. so I bought one elswhere. I like them..but their car finding CEO's need to find me one..not have me wait and wonder will one ever show up?? Are they even looking for me? Can they get me one as claimed on line? what's left.?. 3 stars
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Steve,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

We’re glad to hear that you initially received a quick response. Did you check our full inventory?  We currently have 6 Audi TT’s, at the moment. We have a 2013 2.0T Prestige Convertible Quattro, a 2012 2.0T Premium Plus Convertible Quattro, and a 2011 2.0T Premium Plus Convertible Quattro, as well as two 2013 RS 2.5T Coupe Quattros, and a 2012 RS 2.5T C
 More ...
Jun 14, 2016
good
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Lynda,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Owners, Mark and Eileen Fischer
Jun 12, 2016
Great!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Melanie,

Hearing that you had a GREAT experience with us, is the best thing we could hope for!   Also, Thank you for the 5-star rating.  

We look forward to serving you for many years to come!

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Mark and Eileen Fischer, Owners
Jun 12, 2016
well i thought i had a deal .said i would be there 10;15 sunday morning 6/12/16 drove 28 miles got off the exit .got a phone call.guess what the car sold sat.and i wasted my time and a trip there. so be it . said goodbye turned around,went home ,thanks for the heads up .
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Donald,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 700 employees now we rely on your feedback for quality control.
We’re really sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers. For this reason, we
 More ...
Jun 7, 2016
The place takes a long time it wasted my time make call my insurance and then came and ask me for 12,000 dollar down payment with $12,000 down I will get a new car o miles no good place to buy cars
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Raymond,

Thank you for sharing your Off Lease Only experience with us and other customers. We apologize for your long wait and the changes revolving around the down payment for your deal. Our Finance Department works with over 20 potential lenders. We always try to find the best interest rates and terms for our customers. Unfortunately, that can take some time. Please also note that all the terms of your loan come from the lending company, not Off Lease Only.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The
 More ...
Jun 3, 2016
Fixed price: they will not negotiate. Unless you want to pay the advertised price, it is a waste of your time contacting them. Don't bother.
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Abner,

It is true, we absolutely do not negotiate.  Customers have discovered that negotiating is for vehicles that are overpriced to begin with. We’ve found that most customers don’t enjoy the negotiating process.  It is time consuming and there is no guarantee that they really get a good deal. We believe you’ll find that we are the most competitive in the market, nationwide.  We sell over 4,000 cars each month, but not because of negotiating.

We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in n
 More ...
May 28, 2016
No pressure, salesman was very informative, a good car shopping experience.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Leslie,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners
May 21, 2016
sealflipper1
Searching with others
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear sealflipper1,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise D. Rodriguez, Review Administrator
On behalf of the owners Mark and Eileen Fischer
May 18, 2016
Alexander was great. Told me to call him anytime. (No pressure sales I liked). Manager Bob Harris sent courteous e-mail to contact him for any help, etc. Actually Mr. Harris sent me 2 e-mails. Explaining operations, questions, etc.I have a wife with back issues and looks like another surgery coming soon, and the staff was courteous to let me contact them at my convenience. A+ guys. Hope to see you soon.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear R,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
May 13, 2016
Told me that they don't negotiate on there cars! I said thats ok neither do I. I figured that they would because the car in question had been in an accident.My bad would not recommend looks like there selling just a bunch of wrecked cars!
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

Any dealership that sells used cars does indeed sell cars that have been in previous accidents. Dealerships all buy their used cars from the same place, the manufacturers’ auctions, and they all buy vehicles that have been in previous accidents.   The difference with our dealership is that we offer a FREE Carfax for every vehicle listed on our website, and if
 More ...
May 11, 2016
Won't give you nothing for your trade and buyer be ware check your carfax
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Alan,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

We're sorry to hear that you were disappointed with the trade appraisal process. Typically, Off Lease Only offers fair market cash value for trades, enabling us to offer our traditional savings to the customer interested in purch
 More ...
May 10, 2016
Luis Vazquez promptly called and set appointment. Greeted by Reggie when I arrived and he got Luis for me. Showed me the car, explained how they worked and about the car, I test drove it, liked it and bought it May 5. Luis turned me over to Anthony who took care of processing payment and the license, etc. I love that it was no haggling, fair set price, upfront about everything. Impressed. If I every buy another used car I would go here. Also loved there is no dealers fee. The price is what they say. So glad I went here
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mazda Girl,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
May 9, 2016
If you don't have cash, good luck trying to get a car from here. They wouldn't wait even an hour for me to go pickup a check from my local bank to buy the car and said that if it sells while I am gone, then it sells and that's that. No thank you.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Brian,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

We’re really sorry we weren’t able to hold a car for you.    Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers who are comin
 More ...
May 8, 2016
Very professional
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Nat,

Hearing that you had a 5-star, VERY PROFESSIONAL experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
May 5, 2016
I found a car local but offlease only did a great job on responding to cars i was interested in. They are up front and professional and if i would not have found a good deal locally i would have probably bought a car from them. Good job. Yall are doing something right at offlease only.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear JOHN,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we would welcome the opportunity to work with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
May 5, 2016
Salesman was courteous, knowledgeable and helpful. Price was good but it had some dents and bruises. Off Lease sells their cars as-is at a good price but I purchased my vehicle from a Ford dealer that fixed the minor dings and details for the same price.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jim,

First and foremost, thank you for your visit and kind feedback. Off Lease Only is pleased you found your Sales Associate courteous, knowledgeable and helpful and our pricing good.

We do sell our vehicles as is, and often vehicles manage to collects a few dents and scratches in their lifetime, even early on.  Even a garage kept vehicle can manage to get a scratch or a ding along the way.  

We have found that most of our customers prefer the non-negotiating, as is pricing, and applying their savings to any incidental repairs, the advantage being that they know exactly what th
 More ...
Apr 29, 2016
Great experience working with them. Very fast and easy car buying experience. Not pushy and responded right away to questions and concerns I had. Would go to them again to buy another car in the future.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Cristina,

Thank you for your business and kind review on the Off Lease Only team! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d repeat again. We couldn't ask for nicer feedback and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 27, 2016
Their cars have been involved in accidents
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Carlos,

Thank you for taking the time to share your comments and feelings about your experience with our Off Lease Only Orlando location.  We appreciate your feedback. With over 700 employees now we rely on your feedback as quality control.

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a free Carfax on every vehicle we sell. We receive so many compliments regarding the full disclosure of the complete purchase process including the vehicle's Carfax report, and we
 More ...
Apr 25, 2016
Quick response to question thru site.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Linda,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star review. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 24, 2016
Great customer service and online support the quick responses were exceptional, great job. Thanks for keeping me updated with the best information available.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Torrell,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 24, 2016
excellent
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Elizabeth,

Hearing that you had an EXCELLENT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 23, 2016
Car had accident report on car fax that I requested.....Good follow up and pleasant. I just want a clean car fax on my purchase.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Paul,
Thank you for taking the time to share your comments on Off Lease Only. The difference with Off Lease Only, from most dealerships, is that we are a full disclosure dealership, and one of the few dealers in the country who offer a FREE CARFAX Vehicle History Report on each and every one of our vehicles, right on our website for everyone to see.
Any dealership that sells used cars does indeed sell cars that have been in previous accidents. Dealerships all buy their used cars from the same places, the manufacturers’ auctions, and they all buy vehicles that have been in previou
 More ...
Apr 22, 2016
Dealer did fine, but decided to wait for a 2017 to come in.
Is this review helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Joseph,
On behalf of the Off Lease Only team, we thank you for your inquiry. If you’re interested in a 2017 model, none of which are in stock quite yet, but are expected in the near future, we suggest you use our convenient “Notify Me” feature on our website’s home page. That feature, in the left-most column, allows you to specify your desired vehicle’s year, make, model, price range and maximum miles. When a vehicle that meets those specifications first comes in, you will be automatically notified by email. An alternative would be to periodically monitor ou
 More ...
Apr 21, 2016
I didn't actually go to their dealership as I got something before I got the chance to visit them but they were fantastic - offered to pick me up at the airport or hotel, provided carfax information and accident reports on the car I was looking at and extensive photos of every nook and cranny of the car so I wouldn't get any surprises when I go there...have never had that sort of transparency or assistance with any other other company...and the car was extremely well priced.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Steven,

Thank you for considering Off Lease Only. It’s great to hear that your inquiry with us earned a 5-star rating, even though you didn't purchase from us. We appreciate the positive comments and thank you for taking the time to share them!   

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 20, 2016
Everything went smoothly, Herold M. Was awesome! !
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Deanna,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Harold. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners - Mark and Eileen Fischer
Apr 19, 2016
Very nice, educational
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Louis,

Thank you for your inquiry. It’s great to hear that your inquiry earned Off Lease Only a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 17, 2016
chrisattaway
I really wanted to buy from this dealership. They had some great deals, but their response time was horrible. I did have a guy call me but he was off and did seem that interested in helping me. He told me he was going to check on the CARS (not just one) that I was interested in but never did. I had to call him back.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Chris,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

Who was the salesperson you were in contact with?  We’re very concerned about their delay in responding to you.  We take pride in providing a prompt response to every customer, and apologize for the lack of customer servic
 More ...
Apr 17, 2016
The dealer called and was very helpful and he even followed up with an email.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mary,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners - Mark and Eileen Fischer
Apr 15, 2016
Good response
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

On behalf of the Off Lease Only team, we thank you for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 12, 2016
Still talking to
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Lynn,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 12, 2016
jck50
Very helpful
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jck50,

On behalf of the Off Lease Only team, we thank you for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 11, 2016
They were great. Called right away and kept checking with me afterwards.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Summer,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 10, 2016
Great resoonse and very amicable
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear William,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 8, 2016
Your crazy not to check this place out before you make any car purchase decision s
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bob,

We appreciate your sharing your comments on your experience with Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 7, 2016
I was very satisfied and the dealer was very honest
Is this review helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Karon,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family. On behalf of your friends here at Off Lease Only, enjoy that ride!

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 5, 2016
ScooterCheryl
A generated email was sent out quickly. The Orlando office was professional and quite helpful. The car I was interested in was sold. I intend to return when another one is added to their inventory.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear ScooterCheryl,

Thank you for taking the time to share your thoughts and feelings about our Off Lease Only Orlando location. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! Our Orlando location m
 More ...
Apr 5, 2016
Had a good experience.. all the staff was very helpful..
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Derek,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 5, 2016
will be back in touch, gave good info
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear William,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 3, 2016
Excellent experience. I purchased from Off Lease & saved substantially
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mike,

Thank you for purchasing your vehicle at Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 3, 2016
Good
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Leonardo,

On behalf of the Off Lease Only team, we thank you for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 1, 2016
My experience was short-lived. Found out that it was in an accident, so decided not to move forward.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Robert,

Thank you for taking the time to share your comments about your experience with Off Lease Only.  With over 700 employees now we rely on your feedback for quality control. We’re disappointed to hear that your experience fell short of your expectations.

Any dealership that sells used cars does indeed sell cars that have been in previous accidents. Dealerships all buy their used cars from the same place, the manufacturers’ auctions, and they all buy vehicles that have been in previous accidents. The difference with Off Lease Only is that we are one of the few dealer
 More ...
Mar 31, 2016
Great
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Kim,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Mar 27, 2016
fast response
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Enrique,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 27, 2016
Tygon22
Very nice they were very helpful and quick to respond
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Tygon22,

Thank you for considering Off Lease Only as your used car purchase destination. We are pleased that our staff was able to help and respond quickly to all your concerns.
Please visit us soon.

Respectfully,
Your Off Lease Only Customer Service Team
On behalf of owners, Mark and Eileen Fischer
Mar 27, 2016
What the dealer was trying to give me for my trade in was a joke. Lucky for me the deal didn't work out because we found a newer car with way lower miles and the exact color we wanted right where we live. Thanks for trying to rip us off and letting us wait for our dream car!!
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jim,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control.

We take your comments seriously, and we’re really sorry to hear that the trade appraisal process fell short of your expectations.  Who was your trade appraiser?  If we have an appraiser who is not giving fair appraisals, we really need to know so we can make the necessary changes. Typically, Off Lease Only offers fair market cash value for trades, enabling us to
 More ...
Mar 27, 2016
Robken
They responded very quickly
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Robken,

Thank you for considering Off Lease Only as your used car purchase destination. We are pleased that our staff was able to  respond quickly to all your concerns.
Please come visit us soon.

Respectfully,
Your Off Lease Only Customer Service Team
On behalf of owners, Mark and Eileen Fischer
Mar 25, 2016
Helped immensely
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear William,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 25, 2016
If they ever care, they honestly need to find a way to have one on one service. It's unfortunate that you're left to do all the leg work. I guess it's just monetary business and walk out the door. Horrible parking availability, and left to walk their entire lot with no sales agent wanting to guide you to the car you had interest in.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Brenda,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control.

We have found that most of our customers like to browse through the cars without having a salesperson bothering them.  Did you ask someone for assistance with your search?  If you did, and no one helped you, we need to know. Did you browse through the inventory online at one of our kiosks before you went to the lot?  

A lot of our customers who are familiar with
 More ...
Mar 24, 2016
Automated service. They just send you a how to purchase.
Is this review helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Kim,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

We are deeply concerned that you experienced what you felt was automated service.  We take great pride in responding to each individual’s inquiry on a personal level.  
You mention being sent a “how to purchase”
 More ...
Mar 24, 2016
HoffRev
Respond well to questions.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear HoffRev,

Thank you for considering Off Lease Only as your used car purchase destination. We are pleased that our staff was able to respond quickly to all your concerns.
Please come visit us soon.

Respectfully,
Your Off Lease Only Customer Service Team
On behalf of owners, Mark and Eileen Fischer
Mar 24, 2016
Did not work with Orlando dealership
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Wendy,

We’re unclear as to the reason for your 1 Star Rating for our Orlando location. With over 600 employees now, we rely heavily on your input for our quality control.

We care about your concerns and would like to address them with you.  Please contact our Customer Service Director, Ana, toll free at 1-855-994-6396 and let us know how we can help you. You can also contact us at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over
 More ...
Mar 23, 2016
Did get a reply and vehicle was not available. Not sure would buy a vehicle from them as even though prices seem to be in the right range they are fixed.Also, many of the vehicles offered are repaired from being in wrecks which would be major concern .
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bruce,

We sincerely appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control.

Was the car you were interested in sold?  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  Once you decide on the car you want, it’s really important to move forward as quickly as possible to secure it. With that said, we do have a really awesome NOTIFY ME  featu
 More ...
Mar 23, 2016
Went there and they don't have time to talk with you. Car was way in the back and they say go look at it. Low price but cars are junk.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Charles,

We sincerely appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control. We’re concerned that you felt that no one had time to talk with you.

We have found that most of our customers prefer to browse through the cars on the lot, without being bothered by salespeople. We don’t believe that the sales person, who directed you to the location of your vehicle of interest, meant you any disrespect.  However, we would like to l
 More ...
Mar 22, 2016
Ok. Haven't purchased anything yet
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bernie,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 22, 2016
Car had an accident
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Charles,

Thank you for sharing your comments and feelings about your experience with our Off Lease Only Orlando location.  

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a free Carfax on every vehicle we sell. We receive so many compliments regarding the full disclosure of the complete purchase process including the vehicle's Carfax report, and we receive numerous compliments on our disclosure of previous accidents even when they're not reported on Carfax.

Ou
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Mar 19, 2016
Sam was very polite. I gave him some ideas as to what I am looking for in an RX.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Roland,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 19, 2016
Solid communication & professionally related explanation of how this unusual dealership works. Car wasn't for me but i like the way they operate.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Matthew,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 17, 2016
Yes, they call me several times when I was going to see the car.
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Response from Off Lease Only Orlando:

Dear Jaime,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 10, 2016
Good
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Response from Off Lease Only Orlando:

Dear Zakiya,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 10, 2016
Very helpful.
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Response from Off Lease Only Orlando:

Dear Rich,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 9, 2016
Great deal and great sales people!! I had a wonderful experience buying a car At off lease only!!!
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Karen,

First and foremost thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer feedback and thank you fo
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Mar 6, 2016
Bought this car and had a good experience, no pressure to buy.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bonnie,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 4, 2016
They Low balled my trade in value by $2000. They said that's what they always do
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Will,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control.

Typically, Off Lease Only offers fair market cash value for trades, enabling us to offer our traditional savings to the customer interested in purchasing your trade.  If one of our associates actually told you that we always “lowball”, as you said, we need to know who that person is. You mentioned that they lowballed your trade by $2000.  What is that compared t
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Mar 3, 2016
Phone only couldn't agree on pricing
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Colleen,

Thank you for your phone inquiry. We appreciate your comments on your experience with Off Lease Only and for the four-star rating. We’re disappointed to hear we couldn’t agree on pricing. We suspect that is because Off Lease Only is a hassle-free, haggle-free dealership with the same pricing for everyone on a first come, first served basis. We frequently receive reviews from customers who appreciate, and are even relieved by, our haggle-free pricing. They generally love the idea of getting the best price from the start.

Our owners, Mark and Eileen Fischer, start
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Mar 2, 2016
Craziest car deal I ever experienced, but what a Savings! They deal in high volume, handle many deals at same time, but at all times were considerate and friendly. If you looking for life long friends - stay away, but if you are looking for savings, by all means go there!
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Patrick,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Off Lease Only, enjoy that ride!

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 29, 2016
Bought a 2015 Mustang GT Premium Convertible from Laure Bresnik and Bonnie Hillman. I highly recommend this dealer, you won't find a better deal within 500 miles of Florida.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mike,

Thank you for purchasing your 2015 Mustang GT convertible at Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 27, 2016
Great
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Stephanie,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We look forward to serving you for many years to come!

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 27, 2016
great response just couldn't work a deal out
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Greg,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction, and that we earned a five-star rating.

We’re disappointed to hear we couldn’t sell you a vehicle. We suspect that is because Off Lease Only does not negotiate deals. We are a hassle-free, haggle-free dealership, with the same pricing for everyone on a first come, first served basis. We frequently receive reviews from customers who appreciate, and are even relieved by, our haggle-f
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Feb 26, 2016
plcmore1
Sales rep was not very courteous on the phone.
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Response from Off Lease Only Orlando:

Dear Phillip,

Thank you so much for taking the time to reach out and share your comments and feelings about your experience with one of the members of our sales staff at our Orlando location. We are really sorry to hear that you clearly did not get the level of service that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control. Your input enables us to build a stronger team.

Who was the salesperson you spoke with? In what ways did he lack courtesy?  We need more information and need to make sure that this does not happen again
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Feb 25, 2016
Very prompt to reply and no pressures.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Dail,

First and foremost, thank you SO much for your business and kind feedback. Off Lease Only is thrilled you had a no-pressure experience and noted our promptness.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 100,000 happy customers now. This has happened for two main reasons, saving their customers thousands on their dream cars and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee. We couldn't ask f
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Feb 24, 2016