Off Lease Only Orlando

7948 Narcoossee Rd, Orlando, FL 32822 - Map & Directions

Sales: (321) 337-0375

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Featured Listings
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2014 Mercedes-Benz E-Class E350 Sport 4MATIC Used Cars in Orlando, FL 32822

Great Deal
$7,218 BELOW
Instant Market Value of $33,217

Price: $25,999

Mileage: 22,522

Location: Orlando, FL 32822

Average time on market: 29 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2014 Mercedes-Benz E-Class E350 Sport 4MATIC for sale - $25,999, 22,522 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/11/07/18/20/2013_bmw_6_series-pic-8220638714442290204-152x114.jpeg

2013 BMW 6 Series 650xi Coupe Used Cars in Orlando, FL 32822

Great Deal
$9,018 BELOW
Instant Market Value of $44,017

Price: $34,999

Mileage: 41,996

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Sea Blue Metallic Description: Used 2013 BMW 6 Series 650xi Coupe for sale - $34,999, 41,996 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2014/09/26/04/56/2013_chevrolet_traverse-pic-6003182009801850539-152x114.jpeg

2013 Chevrolet Traverse LS Used Cars in Orlando, FL 32822

Great Deal
$4,259 BELOW
Instant Market Value of $18,258

Price: $13,999

Mileage: 46,858

Location: Orlando, FL 32822

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2013 Chevrolet Traverse LS for sale - $13,999, 46,858 miles with Steel Wheels, Bluetooth, Backup Camera, Navigation System
https://static.cargurus.com/images/forsale/2016/11/01/17/45/2015_chevrolet_equinox-pic-4224607720381940666-152x114.jpeg

2015 Chevrolet Equinox LTZ AWD Used Cars in Orlando, FL 32822

Great Deal
$4,925 BELOW
Instant Market Value of $25,924

Price: $20,999

Mileage: 23,041

Location: Orlando, FL 32822

Average time on market: 62 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2015 Chevrolet Equinox LTZ AWD for sale - $20,999, 23,041 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/05/10/17/33/2013_volvo_c70-pic-1734688070869895196-152x114.jpeg

2013 Volvo C70 T5 Premier Plus Used Cars in Orlando, FL 32822

Great Deal
$5,317 BELOW
Instant Market Value of $27,316

Price: $21,999

Mileage: 38,877

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Flamenco Red Metallic Description: Used 2013 Volvo C70 T5 Premier Plus for sale - $21,999, 38,877 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/06/19/20/2015_kia_sorento-pic-1070812444245539808-152x114.jpeg

2015 Kia Sorento EX Used Cars in Orlando, FL 32822

Great Deal
$5,097 BELOW
Instant Market Value of $23,096

Price: $17,999

Mileage: 14,720

Location: Orlando, FL 32822

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Maroon Description: Used 2015 Kia Sorento EX for sale - $17,999, 14,720 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2015/07/27/13/37/2014_honda_cr-v-pic-5217488430065902793-152x114.jpeg

2014 Honda CR-V LX AWD Used Cars in Orlando, FL 32822

Great Deal
$3,377 BELOW
Instant Market Value of $18,376

Price: $14,999

Mileage: 22,517

Location: Orlando, FL 32822

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Crystal Black Pearl Description: Used 2014 Honda CR-V LX AWD for sale - $14,999, 22,517 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2014/08/20/03/19/2014_chrysler_200-pic-6504070878754721702-152x114.jpeg

2014 Chrysler 200 Limited Used Cars in Orlando, FL 32822

Great Deal
$3,666 BELOW
Instant Market Value of $14,665

Price: $10,999

Mileage: 7,075

Location: Orlando, FL 32822

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Description: Used 2014 Chrysler 200 Limited for sale - $10,999, 7,075 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2014/09/04/04/48/2013_infiniti_g37-pic-6737985722352505442-152x114.jpeg

2013 Infiniti G37 Sport Coupe Used Cars in Orlando, FL 32822

Great Deal
$5,987 BELOW
Instant Market Value of $24,986

Price: $18,999

Mileage: 53,228

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Color: Vibrant Red Description: Used 2013 Infiniti G37 Sport Coupe for sale - $18,999, 53,228 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/05/19/38/2016_jeep_grand_cherokee-pic-3921091292440612759-152x114.jpeg

2016 Jeep Grand Cherokee Laredo Used Cars in Orlando, FL 32822

Great Deal
$5,252 BELOW
Instant Market Value of $27,251

Price: $21,999

Mileage: 2,136

Location: Orlando, FL 32822

Average time on market: 8 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Velvet Red Pearlcoat Description: Used 2016 Jeep Grand Cherokee Laredo for sale - $21,999, 2,136 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/05/19/38/2014_ford_f-150-pic-6349491479370071813-152x114.jpeg

2014 Ford F-150 STX SuperCab 4WD Used Cars in Orlando, FL 32822

Great Deal
$4,711 BELOW
Instant Market Value of $26,710

Price: $21,999

Mileage: 31,265

Location: Orlando, FL 32822

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ingot Silver Metallic Description: Used 2014 Ford F-150 STX SuperCab 4WD for sale - $21,999, 31,265 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2014/08/31/03/23/2013_bmw_3_series-pic-7788199876773195668-152x114.jpeg

2013 BMW 3 Series 320i xDrive Sedan Used Cars in Orlando, FL 32822

Great Deal
$4,822 BELOW
Instant Market Value of $20,821

Price: $15,999

Mileage: 35,502

Location: Orlando, FL 32822

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2013 BMW 3 Series 320i xDrive Sedan for sale - $15,999, 35,502 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/05/19/38/2013_subaru_impreza-pic-2915571700120945330-152x114.jpeg

2013 Subaru Impreza 2.0i Premium Used Cars in Orlando, FL 32822

Great Deal
$3,170 BELOW
Instant Market Value of $15,169

Price: $11,999

Mileage: 33,232

Location: Orlando, FL 32822

Average time on market: 38 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Satin White Pearl Description: Used 2013 Subaru Impreza 2.0i Premium for sale - $11,999, 33,232 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/29/17/14/2013_audi_allroad-pic-5377917219272210261-152x114.jpeg

2013 Audi Allroad 2.0T Premium Plus Used Cars in Orlando, FL 32822

Great Deal
$5,031 BELOW
Instant Market Value of $27,030

Price: $21,999

Mileage: 36,365

Location: Orlando, FL 32822

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Description: Used 2013 Audi Allroad 2.0T Premium Plus for sale - $21,999, 36,365 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/28/07/02/2014_honda_accord_hybrid-pic-2781280664646269292-152x114.jpeg

2014 Honda Accord Hybrid Touring Used Cars in Orlando, FL 32822

Great Deal
$3,893 BELOW
Instant Market Value of $23,892

Price: $19,999

Mileage: 31,463

Location: Orlando, FL 32822

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gray Description: Used 2014 Honda Accord Hybrid Touring for sale - $19,999, 31,463 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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Nov 29, 2016
Very up front and helpful with ally questions. Always kept in touch with me and followed up even though I ultimately did not by a car with them.
1 of 1 people found this review helpful.
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Nov 28, 2016
Vehicles advertised were available on the lot. Salespersons were very helpful. Very straight forward experience. If you know what you are looking for you can get a great car at an amazing price. VERY happy with my Infiniti QX80!
Is this review helpful? Yes | No
Nov 26, 2016
Experience was not good at all. This dealer will sell the vehicle from under you while you are working on getting financed. They don't care if you get an unecessary hard inquiry on your credit.
3 of 4 people found this review helpful.
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Nov 25, 2016
Friendly and informative as far as his info went. This was the vehicle I wanted but I did not buy it because there was no info on vehicle beyond I think 4,000 miles either from dealer or car fax. That sent up red flags to me. I would check back with them if they have another vehicle. They do have a large inventory of all types of vehicles.
2 of 2 people found this review helpful.
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Nov 22, 2016
When all the way down there for nothing. Engine light was on could not even let me see the car
5 of 6 people found this review helpful.
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Nov 22, 2016
We purchased this car which we found online. Our experience was seamless and any small problems were handled efficiently and quickly. The experience was one of the best car purchasing experiences we have had. We appreciated the honesty, forthrightness and efficiency of Jamal Baiji, our salesman, and even another salesmen who overheard us talking about a figure we didn't understand on our worksheet, and took the time to explain it to our satisfaction. Jamal Baiji, walked us pleasantly through the entire experience, which from test drive, to trade in, to purchase, to drive off the lot was 2 1/2 hours. We drove away in the car we wanted and are very happy.
1 of 2 people found this review helpful.
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Nov 21, 2016
did not by the car in the picture but found a better car great service no pressure wonderful to work with
1 of 2 people found this review helpful.
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Nov 20, 2016
they sent the car fax promptly
Is this review helpful? Yes | No
Nov 18, 2016
While the salespeople are excellent (kudos and 5 stars to very helpful Chuck and Elvis!) and there are possible good quality deals, "buyer beware" is the phrase that pays. Their entire stock is auction-purchased lease cars, many of which have been involved in accidents, etc. - and have been passed over by the original dealership and related network for SOME reason. I did purchase a car from them, but keep in mind that they are "as is", so you had best know what you are evaluating (if you don't get a mechanic to inspect it thoroughly, you deserve what you get...) My two cents.
6 of 7 people found this review helpful.
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Nov 15, 2016
responsive; eager to do business
3 of 5 people found this review helpful.
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Nov 14, 2016
Couldn't find the car in the in the lot and had to wait longer for someone to find it. The car wasn't detailed the trunk was a mess. Took too long to look at a car I did not want.
9 of 9 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Steve,

Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry to hear that you were unhappy with your visit.  Our Orlando location is our busiest location and is currently under construction for an expansion to accommodate our rapid growth. Its completion will help to alleviate the wait times. We typically have over 1300 vehicles in our Orlando inventory at any given time, with over 80 salespeople selling out of
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Nov 5, 2016
This car was advertise but not for sale anymore. Left noisey message on my answering machine. Hard to understand. We purchase another car.
6 of 7 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Annette,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We don’t typically advertise any individual cars, but instead we list every car we have in our inventory on our website.  We currently have over 4,000 cars in our inventory and average selling over 1,000 cars each week (4,000 each month).  They sell fast.  It’s not uncommon to have more than one individual interested in the same car at the same time, w
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Nov 4, 2016
My experience here was great. Everybody was nice and nobody was pushy. Even the people who weren't trying to sell me a car were helpful, always asking if I needed anything, wanted a drink, etc. They even brought me a phone charger when my battery was low. The salesman I worked with was very helpful and knowledgable about the car that I was looking to purchase. Since the car was sold as is, they also gave me the opportunity to drive it down to an independent service center for an inspection and an opinion about the state of the car before purchasing. Overall, very good experience. My only complaint is that they say they can get you a good rate, but even though I put down 30%, the best they could get me was still almost a full point worse than what my bank could get me.
5 of 6 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Adrienne,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now, we rely heavily on your feedback for quality control.

We’re so glad to hear that you enjoyed your experience with your salesperson, and we hope that you felt like part of the family during your visit!

We’re not the lender. We work with over 20 major lenders nationwide.  Did you discuss your concern with your Finance Manager or the sales manager?  Som
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Nov 3, 2016
The person who called me back was very rude and did not seem like he wanted to help so I went to the lot and waited over 2 hours and no one even offered to help.
9 of 9 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Valued Customer,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.
We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. Who was the salesperson who called you back and was rude?  Did you happen to get their name?  When you went to visit the dealership and no one offered to help you, did you approach one of the managers to let them know that you weren’t
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Nov 3, 2016
Very busy dealership,no pressure,if you like what you see buy it or someone else will.
2 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Ken,

Thank you so much for your thoughtful review! We appreciate your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family. On behalf of your friends here at Off Lease Only, thank you for taking the time to share your comments.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Nov 1, 2016
Even though I didn't get the car dealer gave me good advice for me to pursue Better Credit to try again next time
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Adrian,

Thank you for visiting Off Lease Only in Orlando. We’re glad you had a 5-star experience and that you found our financial advice helpful. Thanks also for sharing your thoughts about that experience. We look forward to seeing you again whenever you’re ready.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
Oct 30, 2016
They did all they could. I was not ready to pull the trigger but they worked hard!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Keith,

Thank you for visiting Off Lease Only in Orlando and giving us the opportunity to earn your business. We’re glad you had a 5-star experience with us. Thanks also for sharing your thoughts about that experience. We look forward to seeing you again whenever you’re ready.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
Oct 30, 2016
Dealer contacted me and told me he had the car. We texted and emailed back and forth so I could come up and see the car and hopefully buy it. At 9:30 at night I got a text saying the car was sold. He could have told me sooner...I have since leased a new VW Beetle convertible. I do not think I would use Off Lease again. Probably would not give them a referral.
6 of 6 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Anne,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Orlando location.  With over 850 employees now, we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special allowances for our customers who a
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Oct 29, 2016
Dealer replied with general information that is anyhow available on their web page. when I requested CARFAX, they replied that is available on their web page but that was not the case. They fail to answer my question regarding out of state sales taxes and registration.
5 of 5 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Joe,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We do have a complimentary Carfax available on our website for every vehicle we offer for sale.  It sounds like you may have needed some assistance in accessing it.  We apologize that help was not readily available for you as it should be.

We would be happy to send you a copy of any Carfax you’d like. Please reach out to our Customer Service Director, Meliss
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Oct 28, 2016
Great attention
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Richard,

Hearing that you had a 5-STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 28, 2016
I wanted to finance the car thru my credit union as I was already approved, and Off Lease Only Orlando was not willing to work with them. They were only interested in financing the car themselves. They wanted five references, copies of mortgage statement, utility bills, pay stubs, tax returns. I did not want to go thru all that again, when I already had a letter in hand from the credit union.
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Todd,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry to hear about your frustration with the finance process.  There are some circumstances where we are unable to accept some lenders’ payments.  Please contact our Customer Service Director, Melissa, toll free at 1-855-
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Oct 25, 2016
Jerrys44kids
I was contacted by phone and Email. Each contact was pleasant and informative.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jerrys44kids,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 22, 2016
I received 3 emails from them and tried to reply to them all and returned as undeliverable
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Steven,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry to hear that you weren’t able to get through to us.  It’s extremely unusual for that to happen and we’re unsure of what might have caused that.  Please reach out to our Customer Service Director, Melissa, at customerservice@offleaseonly.com. Better yet, call her directly, toll free at 1-855-994-6396, so we can give you the
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Oct 20, 2016
Quick response from dealership
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Tara,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s ha
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Oct 20, 2016
rexl1200
Still waiting a week later for a total price out the door
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Valued Customer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

Who was the salesperson you initially spoke with?  Was this an inquiry you made on the phone or by email?  We’d like to discuss this matter with you further so we can determine why you didn’t get a quick response.  Please re
 More ...
Oct 17, 2016
I haven't purchased a vehicle in over 15 years, after shopping around the interweb i came across off lease only! reviews were mixed, so i gave them a shot! Prices were better than all local competitors and the prices are firm which is find because your already saving thousands of dollars plus no dealer fee. 1 thing I will suggest is, get pre-approved thru a credit union or a bank..... There rates are higher then what you can get on your own! All cars are as-is so be aware of what your buying! I will buy there again no haggling no sale pressure! Just bring a lunch because they are very business and it can take a while!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 15, 2016
great experience but did not have what we were looking for.
1 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear David,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased to hear you had a great experience, but sorry  you didn’t find the specific model you were looking for. Your business means a lot to us. We hope, in the near future, you'll either check back with the person who assisted you, check our website, www.OffLeaseOnly.com, or use our website’s "Notify Me" feature to specify the specific vehicle you're looking for. By using the “Notify Me” feature, we would then call you once the vehicle you had specified had c
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Oct 14, 2016
Asked about quantity of key fobs available and got a form letter reply - with copy of carfax. At least they don't harass you....
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Andrea,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

We’re sorry to hear that you didn’t get a personal response on your inquiry.  Who did the form letter come from?  Do you know if they might have tried to reach you by phone?  In any event, please contact our Customer Service Director, Melissa, at customerservice@offleaseonly.com.  Better yet, please contact Melissa directly, toll free, at 1-855-994-6396
 More ...
Oct 14, 2016
Dealer was helpful and responsive.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Duke,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear we were helpful and responsive. We strive for total customer satisfaction, which includes responding to any questions or concerns our customers have, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 13, 2016
Was an awesome experience they were very helpful and D.T and Anthony and shany were awesome would highly recommend. They put everything right in front of you , no hidden fees , no bull , just an awesome place
1 of 2 people found this review helpful.
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Oct 13, 2016
Dealer contacted me right away.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bennie,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 8, 2016
Offlease very easy to deal with. They do call you back. Excellent prices.
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Gayle,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes returning calls and following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen
 More ...
Oct 5, 2016
When I called they informed me the photo advertised was not the car and the car had major mechanical issues and was in the parking lot with the other cars to be fixed and I couldn't buy it
4 of 4 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rebecca,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now we rely on your feedback for quality control.

It sounds like the vehicle you were interested in had a stock photo on our website.  It usually takes about 48 hours for actual photos of our vehicles to be posted.  We can have a vehicle in our inventory but the photos haven’t been taken yet.  If we discover that there is a problem with a vehicle, we have it serviced, which is what obviously happened in you
 More ...
Oct 4, 2016
This was the worst car buying experience I ever had. First of all, they had us waiting outside 20 minutes passed open in the hot sun because their meeting ran over. I drove 4.5 hours from Tallahassee to Orlando and that was a big inconvenience. Next after test driving and giving the ok on the vehicle, I left to check out of my hotel while my fiancé signed that finally documents. That's when they told her the car was in a previous accident. Before coming down,I checked the car fax ,and it wasn't on there so that's why I selected the vehicle. When I returned they explained it was on a different history from the auction which is unacceptable and it should've been in the comment section on the website. That was very deceitful move and you lost all my trust in that moment. Glen offered to reimburse us if we took it to get inspected in Tallahassee. I took it to get inspected and sent the receipt to Alex and Glen no one has gotten back with me. This is very poor customer service, deceitful car sales practice,& I'll never go back to this dealership again. Also I will advise my friends against visiting this dealership.
5 of 5 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Harold,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 800 employees now we rely on your feedback for quality control.

We understand how frustrated you must be.  We apologize for the inconvenience.  We offer complimentary Car faxes on every vehicle we sell, but it is true that sometimes information can come up that doesn’t necessarily show on the Carfax.  It is uncommon, but it can happen. It certainly is not a deliberate tactic that we use. That would obviously not benefit u
 More ...
Oct 2, 2016
HappyMe203
This dealer contacted me in a very timely manner. I have not bought a vehicle yet but will be checking with this dealer
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear HappyMe203,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer&rsqu
 More ...
Oct 2, 2016
Drove from out of town and went inside the office. The place was a total disorganized mess just like a flea market and nobody offer assistance or even acknowledge us being there. After we wondered around the lot we located the vehicle and inspected it finding a lot of rust around the engine block bolts and corrosion around the engine seals.
2 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Manuel,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

Did you happen to contact any of our Sales Managers at that location to express the difficulties you were having?  If so, what was their response?  It’s unfortunate that the specific vehicle you were interested in seemed to have some possi
 More ...
Sep 23, 2016
ozzie56
We went late so we were able to look at inventory but we have not purchased as of yet!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear ozzie56,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 800 employees now we rely on your feedback for quality control.

Thank you for considering Off Lease Only for the purchase of your next vehicle. We’re glad to hear that, even though you arrived late, you were able to accomplish a look at our inventory, and we hope you felt like part of the family during your visit!

Please keep in mind that we sell over 4,000 vehicles each month, so the inventory is constantly changing
 More ...
Sep 15, 2016
Excellent service.. purhased 2016 srx
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Angelia,

Hearing that you had an EXCELLENT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando. Happy motoring with your 2016 SRX!               .

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Sep 14, 2016
Did not follow up with me on two different vehicles. By the time I followed up with them, both vehicles were no longer available. Very poo communication.
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mike,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 800 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  We take pride in responding to each individual inquiry in a timely manner.  Thank you for bringing this matter to our attention.

Who was the person you were initially in contact with?  It would be greatly appreciated if you could provide us wi
 More ...
Sep 14, 2016
Have not done business with them yet, but preliminary experience is very good. They have responded to my inquiries about different autos in a very timely manner. When I find the car I want, I'll more than likely buy it from them.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bill,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star review. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 12, 2016
Was contacted by representative in a timely manner with follow up by manager. They continue to provide additional vehicles of interest.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bridget,

On behalf of the Off Lease Only team, we thank you for your inquiry and the 5-star review. We appreciate your sharing your Off Lease Only experience with us and others.
We’re so glad to hear that you are happy with the follow up service our Orlando Sales Manager has provided you with. We take pride in responding to each and every inquiry we receive, and we strive for total customer satisfaction. That includes following up to see if there are any questions or concerns we can address before, during, or after the sale.

Our owners, Mark and Eileen Fischer, started Off Le
 More ...
Sep 7, 2016
Very good.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Fernando,

Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 5, 2016
Service and prices are AAA 1 , " off lease is the clear winner bottom line".
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

Thank you for purchasing your vehicle at Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 4, 2016
Quick initial response and follow up
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rachelle,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Sep 4, 2016
Prompt follow up
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jim,

On behalf of the Off Lease Only team, we thank you for your inquiry and the 5-star review. We appreciate your sharing your Off Lease Only experience with us and others.
We’re so glad to hear that you are happy with the follow up service our Orlando dealership provided to you. We take pride in responding to each and every inquiry we receive, and we strive for total customer satisfaction. That includes following up to see if there are any questions or concerns we can address before, during, or after the sale.

Our owners, Mark and Eileen Fischer, started Off Lease Only over
 More ...
Aug 31, 2016
I have not purchased this car; however, the dealership manager continues to follow up with me via email.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Phyllis,

On behalf of the Off Lease Only team, we thank you for your inquiry and the 5-star review. We appreciate your sharing your Off Lease Only experience with us and others.

We’re so glad to hear that you are happy with the follow up service our Orlando Sales Manager has provided you with. We take pride in responding to each and every inquiry we receive, and we strive for total customer satisfaction. That includes following up to see if there are any questions or concerns we can address before, during, or after the sale.

Our owners, Mark and Eileen Fischer, started Off
 More ...
Aug 28, 2016
Good dealer ship - supply all the good info one needs to buy a car. I will be buying my car from this dealer ship.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mark,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 28, 2016
Even thought I was pre approved and knew the car I wanted. Well I was there for a little I've six hours. I also informed the left real brake light was out they said they would take care of it. Well it was my mistake to trust them as the light was still out as I made my way home. Needless to say I was vexed and found out it's a dealer part that cost $345.00 plus tax if anything I feel they should at least pay half of that cost. I will have second thoughts about buying there again
4 of 4 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Chris,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location.  With over 800 employees now, we rely heavily on your feedback for quality control.

We are really disappointed to hear that your experience fell short of your expectations. We’re a little confused over what took place regarding your rear left brake light, and would like some more information from you. Did you contact either your salesperson or sales manager regarding this? We care about you
 More ...
Aug 25, 2016
No negotiation and no hassling. I looked at the car and after a few questions, I said, "This car will not work of me". They said, " Thank you for coming to see the car and if we can be of further service just let us know". Great...
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Wayne,

Thank you for visiting Off Lease Only. Hearing that you had a 5-star experience is the best thing we could hope for! Your business means a lot to us. We hope you'll either check back with your Sales Associate, call our Customer Care Department, check our website or use its "Notify Me" feature to be notified when a car that works for you has come in. We receive about 1,000 new vehicles every week. We hope to see you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 22, 2016
rodmortyme
Quick response and answered all my questions.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rodmortyme,

On behalf of the Off Lease Only team, we thank you for your inquiry. Thank you for the 5-star review. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 18, 2016
Excellent service
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Garry,

Hearing that you had an EXCELLENT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 15, 2016
Excellent customer service by Luis Vazquez. Detailed & no pressure. My daughter purchased her vehicle without any problems.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Yvette,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you and your daughter enjoyed your experience with Luis. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you and your daughter. We thank your daughter for her business and for choosing Off Lease Only as her used car destination.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 13, 2016
Quick response
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jesse,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 12, 2016
Very knowledgeable and helpful sales people. Will definitely go to offlease b 4 a dealer ship. Offlease responded 24 hours sooner than any dealership to my emails. I told them I didn't have much time after work. They had no knowledge of me or my intentions, but did what I asked. Not too many businesses run like that anymore.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We wish you well with your car shopping and would be delighted to speak to you further if given the chance.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Aug 11, 2016
Bigjs2016
Great job contacting and providing information on car.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bigjs2016,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 3, 2016
Great connection between us
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Grady,

Thank you for visiting Off Lease Only and for the 5-star rating. It’s also great to hear that you felt a great connection with us! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 2, 2016
Simple and efficient. I test drove a car, but did not buy. The salesman was considerate, helpful and without any pressure. I think I will be back.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jay,

Thank you for visiting Off Lease Only and test driving one of our cars. We’re glad you enjoyed the “no pressure” experience with your Sales Associate. We’re sorry to hear you didn’t find the right vehicle for you. With over 3,600 vehicles in our current inventory, we would hope you could find an alternative car from that inventory. If that’s not the case, we hope you would either check back with your Sales Associate or our Customer Care Department, check our website (www.OffLeaseOnly.com) for the latest inventory or use its “Notify Me&rdqu
 More ...
Aug 2, 2016
Excellent, but did not clean engine.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Tom,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others. Thanks for the “excellent” comment.

We generally receive positive reviews from our customers regarding the detailing of their vehicles prior to presenting them to their new owners. However, due to time constraints and the expense, engine cleaning is not part of our detailing regimen.

We wish you safe travels in your new vehicle and look forward to working with you for many years to come.
Sincerel
 More ...
Aug 1, 2016
Great experience!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Yazmin,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your nearly new vehicle. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 29, 2016
This is an experience in car buying. I recommend that first time shoppers go only during the middle of the week and probably early! The number of people at this "dealership" probably exceeded 100 buyers during the entire time we were there. It was accurately described as "controlled chaos". You select the car "as is" and the price without negotiation.
1 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bob,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location.  With over 800 employees now, we rely heavily on your feedback for quality control.

We understand that it can get really busy and a little chaotic, but we hope that in the midst of it all you felt like part of the family. We have found that when saving customers thousands of dollars on the purchase of their dream car, word gets around and the crowds do come.  We take pride in taking care of every c
 More ...
Jul 28, 2016
Excellent communication, Honest description of vehicle
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Ralph,

Off Lease Only is thrilled to receive your five-star rating and positive comments about our communication and honest vehicle description. Your satisfaction and your business mean a lot to us. We couldn’t ask for nicer feedback, and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 25, 2016
Very professional treatment..fast respond..
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Silvester,

On behalf of the Off Lease Only team, we thank you for your inquiry and five-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 21, 2016
Excellent service
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Susan,

Thank you for your inquiry and review. It’s great to hear that your inquiry with us earned a 5-star rating! It’s also great to know you found our service to be excellent. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 20, 2016
They called me back right away and there was no pressure for sales. That says a lot about a car company.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Ron,

On behalf of the Off Lease Only team, we thank you for your inquiry and the five-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 12, 2016
Great experience. Very informative.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mark,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We thank you for your comments and for taking the time to share them.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 10, 2016
No sales pressure, extremely pleasant to work with!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bill,

Thank you for visiting Off Lease Only in Orlando. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that you found us extremely pleasant to work with. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 9, 2016
The ford had a nice gash in the bumper. car was as is.
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Frank,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location With over 800 employees now we rely on your feedback for quality control.

Florida state law requires that all used cars in the state of Florida be sold “as is”.  Did you bring the gash in the bumper to management’s attention?  If so, what was their response?  Did you continue to search through our inventory for an alternate car?  We currently have over 3,500 vehicles in our total inventory.  We’re confident you will
 More ...
Jul 6, 2016
Great pricing.... When we reached dealership, they gave us free access to lot to choose, any car we want. There wasn't any salesman with us to push or divert our mind. When we choose our car, it feels like shopping at super center, just pick, pay and go...!!!
1 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Varun,

Thank you for purchasing your car at Off Lease Only in Orlando. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 3, 2016
pbirch1
Quick reply
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Pbirch1,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 2, 2016
Great experience
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Janell,

Thank you for your visit to Off Lease Only in Orlando. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 29, 2016
Very helpful
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Clarence,

On behalf of the Off Lease Only team, we thank you for your inquiry and positive comment. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 26, 2016
Decided to buy another car as there's had been in a collision.
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Larry,

Thank you for taking the time to share your comments on Off Lease Only. You probably were able to learn your Off Lease Only vehicle of interest was in an accident because we are a full-disclosure dealership. We are one of the few dealers in the country who offer a FREE CARFAX Vehicle History Report on each and every one of our vehicles, right on our website for everyone to see. We hope your Off Lease Only contact had a chance to tell you that any of our vehicles that have been in accidents have been repaired to the manufacturers’ standards prior to their going to the aucti
 More ...
Jun 23, 2016
Great place to buy a car cheap
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear David,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 23, 2016
My fault I didn't act quicker . They sell cars to fast. Lol I'll keep looking .you gave good prices
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Vaughn,

Thank you for taking the time to share your thoughts and feelings about our Off Lease Only Orlando location. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! Our Orlando location maintain
 More ...
Jun 21, 2016
Terrible organization, my financing still has not gone through after 1 week
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

We’re sorry to hear about the delay with your financing, and we understand your frustrations. Unfortunately, it is the lenders who determine what we can and cannot do.

We work with over twenty lenders nationwide who aggressively compete for our customers’ business.  Our finance managers are committed to getting you the best rate possible and that may t
 More ...
Jun 19, 2016
Very reliable with follow up phone calls and answering questions. Had everything I wants but the color, which I also found on cargurus in Ohio. I bought the vehicle from the Ohio dealership. Glenn
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Glenn,

Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

We’re sorry to hear that we didn’t have the car you were interested in with the color you were looking for. However, we do have over 1,000 new vehicles arriving in our inventory every week.  We also have an awesome NOTIFY ME feature on our website, where all you have to do is fill in information based on the vehicle you’re looking for and you’ll be noti
 More ...
Jun 18, 2016
blueskygrl1
Initially got contacted by 3 people from there - the sales rep was supposed to get back to me on a specific question - never heard from him
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear blueskygrl1,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

It sounds like you clearly did not get the level of service that the owners started this company to provide.  We take pride in personally getting back to every customer as quickly as possible.  Who was the sales rep who never responded to you?

We would like to assist you in every way possible.  Please contact our Customer Service Team, toll free, at 1-855-
 More ...
Jun 17, 2016
Quick response I liked that. That gives them 5 stars and price is great.. but they did not have the specific vehicle I wanted. However when I filled out a request form on line for them to find my specific. Vehicle..I got no call. No one has found me an Audi tts yet... they haven't called me.. so I bought one elswhere. I like them..but their car finding CEO's need to find me one..not have me wait and wonder will one ever show up?? Are they even looking for me? Can they get me one as claimed on line? what's left.?. 3 stars
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Steve,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

We’re glad to hear that you initially received a quick response. Did you check our full inventory?  We currently have 6 Audi TT’s, at the moment. We have a 2013 2.0T Prestige Convertible Quattro, a 2012 2.0T Premium Plus Convertible Quattro, and a 2011 2.0T Premium Plus Convertible Quattro, as well as two 2013 RS 2.5T Coupe Quattros, and a 2012 RS 2.5T C
 More ...
Jun 14, 2016
good
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Lynda,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Owners, Mark and Eileen Fischer
Jun 12, 2016
Great!
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Melanie,

Hearing that you had a GREAT experience with us, is the best thing we could hope for!   Also, Thank you for the 5-star rating.  

We look forward to serving you for many years to come!

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Mark and Eileen Fischer, Owners
Jun 12, 2016
well i thought i had a deal .said i would be there 10;15 sunday morning 6/12/16 drove 28 miles got off the exit .got a phone call.guess what the car sold sat.and i wasted my time and a trip there. so be it . said goodbye turned around,went home ,thanks for the heads up .
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Donald,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 700 employees now we rely on your feedback for quality control.
We’re really sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers. For this reason, we
 More ...
Jun 7, 2016
The place takes a long time it wasted my time make call my insurance and then came and ask me for 12,000 dollar down payment with $12,000 down I will get a new car o miles no good place to buy cars
2 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Raymond,

Thank you for sharing your Off Lease Only experience with us and other customers. We apologize for your long wait and the changes revolving around the down payment for your deal. Our Finance Department works with over 20 potential lenders. We always try to find the best interest rates and terms for our customers. Unfortunately, that can take some time. Please also note that all the terms of your loan come from the lending company, not Off Lease Only.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The
 More ...
Jun 3, 2016
Fixed price: they will not negotiate. Unless you want to pay the advertised price, it is a waste of your time contacting them. Don't bother.
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Abner,

It is true, we absolutely do not negotiate.  Customers have discovered that negotiating is for vehicles that are overpriced to begin with. We’ve found that most customers don’t enjoy the negotiating process.  It is time consuming and there is no guarantee that they really get a good deal. We believe you’ll find that we are the most competitive in the market, nationwide.  We sell over 4,000 cars each month, but not because of negotiating.

We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in n
 More ...
May 28, 2016
No pressure, salesman was very informative, a good car shopping experience.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Leslie,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners
May 21, 2016
sealflipper1
Searching with others
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear sealflipper1,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise D. Rodriguez, Review Administrator
On behalf of the owners Mark and Eileen Fischer
May 18, 2016
Alexander was great. Told me to call him anytime. (No pressure sales I liked). Manager Bob Harris sent courteous e-mail to contact him for any help, etc. Actually Mr. Harris sent me 2 e-mails. Explaining operations, questions, etc.I have a wife with back issues and looks like another surgery coming soon, and the staff was courteous to let me contact them at my convenience. A+ guys. Hope to see you soon.
0 of 2 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear R,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
May 13, 2016
Told me that they don't negotiate on there cars! I said thats ok neither do I. I figured that they would because the car in question had been in an accident.My bad would not recommend looks like there selling just a bunch of wrecked cars!
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

Any dealership that sells used cars does indeed sell cars that have been in previous accidents. Dealerships all buy their used cars from the same place, the manufacturers’ auctions, and they all buy vehicles that have been in previous accidents.   The difference with our dealership is that we offer a FREE Carfax for every vehicle listed on our website, and if
 More ...
May 11, 2016
Won't give you nothing for your trade and buyer be ware check your carfax
3 of 3 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Alan,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

We're sorry to hear that you were disappointed with the trade appraisal process. Typically, Off Lease Only offers fair market cash value for trades, enabling us to offer our traditional savings to the customer interested in purch
 More ...
May 10, 2016
Luis Vazquez promptly called and set appointment. Greeted by Reggie when I arrived and he got Luis for me. Showed me the car, explained how they worked and about the car, I test drove it, liked it and bought it May 5. Luis turned me over to Anthony who took care of processing payment and the license, etc. I love that it was no haggling, fair set price, upfront about everything. Impressed. If I every buy another used car I would go here. Also loved there is no dealers fee. The price is what they say. So glad I went here
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mazda Girl,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
May 9, 2016
If you don't have cash, good luck trying to get a car from here. They wouldn't wait even an hour for me to go pickup a check from my local bank to buy the car and said that if it sells while I am gone, then it sells and that's that. No thank you.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Brian,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 700 employees now we rely on your feedback for quality control.

We’re really sorry we weren’t able to hold a car for you.    Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers who are comin
 More ...
May 8, 2016
Very professional
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Nat,

Hearing that you had a 5-star, VERY PROFESSIONAL experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
May 5, 2016
I found a car local but offlease only did a great job on responding to cars i was interested in. They are up front and professional and if i would not have found a good deal locally i would have probably bought a car from them. Good job. Yall are doing something right at offlease only.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear JOHN,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we would welcome the opportunity to work with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
May 5, 2016
Salesman was courteous, knowledgeable and helpful. Price was good but it had some dents and bruises. Off Lease sells their cars as-is at a good price but I purchased my vehicle from a Ford dealer that fixed the minor dings and details for the same price.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jim,

First and foremost, thank you for your visit and kind feedback. Off Lease Only is pleased you found your Sales Associate courteous, knowledgeable and helpful and our pricing good.

We do sell our vehicles as is, and often vehicles manage to collects a few dents and scratches in their lifetime, even early on.  Even a garage kept vehicle can manage to get a scratch or a ding along the way.  

We have found that most of our customers prefer the non-negotiating, as is pricing, and applying their savings to any incidental repairs, the advantage being that they know exactly what th
 More ...
Apr 29, 2016
Great experience working with them. Very fast and easy car buying experience. Not pushy and responded right away to questions and concerns I had. Would go to them again to buy another car in the future.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Cristina,

Thank you for your business and kind review on the Off Lease Only team! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d repeat again. We couldn't ask for nicer feedback and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 27, 2016
Their cars have been involved in accidents
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Carlos,

Thank you for taking the time to share your comments and feelings about your experience with our Off Lease Only Orlando location.  We appreciate your feedback. With over 700 employees now we rely on your feedback as quality control.

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a free Carfax on every vehicle we sell. We receive so many compliments regarding the full disclosure of the complete purchase process including the vehicle's Carfax report, and we
 More ...
Apr 25, 2016
Quick response to question thru site.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Linda,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star review. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 24, 2016
Great customer service and online support the quick responses were exceptional, great job. Thanks for keeping me updated with the best information available.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Torrell,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 24, 2016
excellent
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Elizabeth,

Hearing that you had an EXCELLENT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Orlando.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 23, 2016
Car had accident report on car fax that I requested.....Good follow up and pleasant. I just want a clean car fax on my purchase.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Paul,
Thank you for taking the time to share your comments on Off Lease Only. The difference with Off Lease Only, from most dealerships, is that we are a full disclosure dealership, and one of the few dealers in the country who offer a FREE CARFAX Vehicle History Report on each and every one of our vehicles, right on our website for everyone to see.
Any dealership that sells used cars does indeed sell cars that have been in previous accidents. Dealerships all buy their used cars from the same places, the manufacturers’ auctions, and they all buy vehicles that have been in previou
 More ...
Apr 22, 2016
Dealer did fine, but decided to wait for a 2017 to come in.
Is this review helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Joseph,
On behalf of the Off Lease Only team, we thank you for your inquiry. If you’re interested in a 2017 model, none of which are in stock quite yet, but are expected in the near future, we suggest you use our convenient “Notify Me” feature on our website’s home page. That feature, in the left-most column, allows you to specify your desired vehicle’s year, make, model, price range and maximum miles. When a vehicle that meets those specifications first comes in, you will be automatically notified by email. An alternative would be to periodically monitor ou
 More ...
Apr 21, 2016
I didn't actually go to their dealership as I got something before I got the chance to visit them but they were fantastic - offered to pick me up at the airport or hotel, provided carfax information and accident reports on the car I was looking at and extensive photos of every nook and cranny of the car so I wouldn't get any surprises when I go there...have never had that sort of transparency or assistance with any other other company...and the car was extremely well priced.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Steven,

Thank you for considering Off Lease Only. It’s great to hear that your inquiry with us earned a 5-star rating, even though you didn't purchase from us. We appreciate the positive comments and thank you for taking the time to share them!   

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 20, 2016
Everything went smoothly, Herold M. Was awesome! !
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Deanna,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Harold. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners - Mark and Eileen Fischer
Apr 19, 2016
Very nice, educational
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Louis,

Thank you for your inquiry. It’s great to hear that your inquiry earned Off Lease Only a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 17, 2016
chrisattaway
I really wanted to buy from this dealership. They had some great deals, but their response time was horrible. I did have a guy call me but he was off and did seem that interested in helping me. He told me he was going to check on the CARS (not just one) that I was interested in but never did. I had to call him back.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Chris,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

Who was the salesperson you were in contact with?  We’re very concerned about their delay in responding to you.  We take pride in providing a prompt response to every customer, and apologize for the lack of customer servic
 More ...
Apr 17, 2016
The dealer called and was very helpful and he even followed up with an email.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mary,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners - Mark and Eileen Fischer
Apr 15, 2016
Good response
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

On behalf of the Off Lease Only team, we thank you for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
Apr 12, 2016
Still talking to
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Lynn,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 12, 2016
jck50
Very helpful
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jck50,

On behalf of the Off Lease Only team, we thank you for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 11, 2016
They were great. Called right away and kept checking with me afterwards.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Summer,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 10, 2016
Great resoonse and very amicable
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear William,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 8, 2016
Your crazy not to check this place out before you make any car purchase decision s
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bob,

We appreciate your sharing your comments on your experience with Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 7, 2016
I was very satisfied and the dealer was very honest
Is this review helpful? Yes | No

Response from Off Lease Only Orlando:

Dear Karon,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family. On behalf of your friends here at Off Lease Only, enjoy that ride!

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 5, 2016
ScooterCheryl
A generated email was sent out quickly. The Orlando office was professional and quite helpful. The car I was interested in was sold. I intend to return when another one is added to their inventory.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear ScooterCheryl,

Thank you for taking the time to share your thoughts and feelings about our Off Lease Only Orlando location. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! Our Orlando location m
 More ...
Apr 5, 2016
Had a good experience.. all the staff was very helpful..
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Derek,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 5, 2016
will be back in touch, gave good info
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear William,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 3, 2016
Excellent experience. I purchased from Off Lease & saved substantially
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mike,

Thank you for purchasing your vehicle at Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 3, 2016
Good
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Leonardo,

On behalf of the Off Lease Only team, we thank you for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Apr 1, 2016
My experience was short-lived. Found out that it was in an accident, so decided not to move forward.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Robert,

Thank you for taking the time to share your comments about your experience with Off Lease Only.  With over 700 employees now we rely on your feedback for quality control. We’re disappointed to hear that your experience fell short of your expectations.

Any dealership that sells used cars does indeed sell cars that have been in previous accidents. Dealerships all buy their used cars from the same place, the manufacturers’ auctions, and they all buy vehicles that have been in previous accidents. The difference with Off Lease Only is that we are one of the few dealer
 More ...
Mar 31, 2016
Great
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Kim,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Service Team
On behalf of the owners – Mark and Eileen Fischer
Mar 27, 2016
fast response
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Enrique,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 27, 2016
Tygon22
Very nice they were very helpful and quick to respond
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Tygon22,

Thank you for considering Off Lease Only as your used car purchase destination. We are pleased that our staff was able to help and respond quickly to all your concerns.
Please visit us soon.

Respectfully,
Your Off Lease Only Customer Service Team
On behalf of owners, Mark and Eileen Fischer
Mar 27, 2016
What the dealer was trying to give me for my trade in was a joke. Lucky for me the deal didn't work out because we found a newer car with way lower miles and the exact color we wanted right where we live. Thanks for trying to rip us off and letting us wait for our dream car!!
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jim,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control.

We take your comments seriously, and we’re really sorry to hear that the trade appraisal process fell short of your expectations.  Who was your trade appraiser?  If we have an appraiser who is not giving fair appraisals, we really need to know so we can make the necessary changes. Typically, Off Lease Only offers fair market cash value for trades, enabling us to
 More ...
Mar 27, 2016
Robken
They responded very quickly
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Robken,

Thank you for considering Off Lease Only as your used car purchase destination. We are pleased that our staff was able to  respond quickly to all your concerns.
Please come visit us soon.

Respectfully,
Your Off Lease Only Customer Service Team
On behalf of owners, Mark and Eileen Fischer
Mar 25, 2016
Helped immensely
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear William,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 25, 2016
If they ever care, they honestly need to find a way to have one on one service. It's unfortunate that you're left to do all the leg work. I guess it's just monetary business and walk out the door. Horrible parking availability, and left to walk their entire lot with no sales agent wanting to guide you to the car you had interest in.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Brenda,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control.

We have found that most of our customers like to browse through the cars without having a salesperson bothering them.  Did you ask someone for assistance with your search?  If you did, and no one helped you, we need to know. Did you browse through the inventory online at one of our kiosks before you went to the lot?  

A lot of our customers who are familiar with
 More ...
Mar 24, 2016
Automated service. They just send you a how to purchase.
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Response from Off Lease Only Orlando:

Dear Kim,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

We are deeply concerned that you experienced what you felt was automated service.  We take great pride in responding to each individual’s inquiry on a personal level.  
You mention being sent a “how to purchase”
 More ...
Mar 24, 2016
HoffRev
Respond well to questions.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear HoffRev,

Thank you for considering Off Lease Only as your used car purchase destination. We are pleased that our staff was able to respond quickly to all your concerns.
Please come visit us soon.

Respectfully,
Your Off Lease Only Customer Service Team
On behalf of owners, Mark and Eileen Fischer
Mar 24, 2016
Did not work with Orlando dealership
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Wendy,

We’re unclear as to the reason for your 1 Star Rating for our Orlando location. With over 600 employees now, we rely heavily on your input for our quality control.

We care about your concerns and would like to address them with you.  Please contact our Customer Service Director, Ana, toll free at 1-855-994-6396 and let us know how we can help you. You can also contact us at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over
 More ...
Mar 23, 2016
Did get a reply and vehicle was not available. Not sure would buy a vehicle from them as even though prices seem to be in the right range they are fixed.Also, many of the vehicles offered are repaired from being in wrecks which would be major concern .
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bruce,

We sincerely appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control.

Was the car you were interested in sold?  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  Once you decide on the car you want, it’s really important to move forward as quickly as possible to secure it. With that said, we do have a really awesome NOTIFY ME  featu
 More ...
Mar 23, 2016
Went there and they don't have time to talk with you. Car was way in the back and they say go look at it. Low price but cars are junk.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Charles,

We sincerely appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control. We’re concerned that you felt that no one had time to talk with you.

We have found that most of our customers prefer to browse through the cars on the lot, without being bothered by salespeople. We don’t believe that the sales person, who directed you to the location of your vehicle of interest, meant you any disrespect.  However, we would like to l
 More ...
Mar 22, 2016
Ok. Haven't purchased anything yet
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bernie,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 22, 2016
Car had an accident
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Charles,

Thank you for sharing your comments and feelings about your experience with our Off Lease Only Orlando location.  

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a free Carfax on every vehicle we sell. We receive so many compliments regarding the full disclosure of the complete purchase process including the vehicle's Carfax report, and we receive numerous compliments on our disclosure of previous accidents even when they're not reported on Carfax.

Ou
 More ...
Mar 19, 2016
Sam was very polite. I gave him some ideas as to what I am looking for in an RX.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Roland,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 19, 2016
Solid communication & professionally related explanation of how this unusual dealership works. Car wasn't for me but i like the way they operate.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Matthew,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 17, 2016
Yes, they call me several times when I was going to see the car.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jaime,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 10, 2016
Good
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Zakiya,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 10, 2016
Very helpful.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rich,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 9, 2016
Great deal and great sales people!! I had a wonderful experience buying a car At off lease only!!!
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Karen,

First and foremost thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer feedback and thank you fo
 More ...
Mar 6, 2016
Bought this car and had a good experience, no pressure to buy.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bonnie,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 4, 2016
They Low balled my trade in value by $2000. They said that's what they always do
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Will,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control.

Typically, Off Lease Only offers fair market cash value for trades, enabling us to offer our traditional savings to the customer interested in purchasing your trade.  If one of our associates actually told you that we always “lowball”, as you said, we need to know who that person is. You mentioned that they lowballed your trade by $2000.  What is that compared t
 More ...
Mar 3, 2016
Phone only couldn't agree on pricing
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Colleen,

Thank you for your phone inquiry. We appreciate your comments on your experience with Off Lease Only and for the four-star rating. We’re disappointed to hear we couldn’t agree on pricing. We suspect that is because Off Lease Only is a hassle-free, haggle-free dealership with the same pricing for everyone on a first come, first served basis. We frequently receive reviews from customers who appreciate, and are even relieved by, our haggle-free pricing. They generally love the idea of getting the best price from the start.

Our owners, Mark and Eileen Fischer, start
 More ...
Mar 2, 2016
Craziest car deal I ever experienced, but what a Savings! They deal in high volume, handle many deals at same time, but at all times were considerate and friendly. If you looking for life long friends - stay away, but if you are looking for savings, by all means go there!
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Patrick,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Off Lease Only, enjoy that ride!

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 29, 2016
Bought a 2015 Mustang GT Premium Convertible from Laure Bresnik and Bonnie Hillman. I highly recommend this dealer, you won't find a better deal within 500 miles of Florida.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mike,

Thank you for purchasing your 2015 Mustang GT convertible at Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 27, 2016
Great
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Stephanie,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We look forward to serving you for many years to come!

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 27, 2016
great response just couldn't work a deal out
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Greg,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction, and that we earned a five-star rating.

We’re disappointed to hear we couldn’t sell you a vehicle. We suspect that is because Off Lease Only does not negotiate deals. We are a hassle-free, haggle-free dealership, with the same pricing for everyone on a first come, first served basis. We frequently receive reviews from customers who appreciate, and are even relieved by, our haggle-f
 More ...
Feb 26, 2016
plcmore1
Sales rep was not very courteous on the phone.
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Response from Off Lease Only Orlando:

Dear Phillip,

Thank you so much for taking the time to reach out and share your comments and feelings about your experience with one of the members of our sales staff at our Orlando location. We are really sorry to hear that you clearly did not get the level of service that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control. Your input enables us to build a stronger team.

Who was the salesperson you spoke with? In what ways did he lack courtesy?  We need more information and need to make sure that this does not happen again
 More ...
Feb 25, 2016
Very prompt to reply and no pressures.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Dail,

First and foremost, thank you SO much for your business and kind feedback. Off Lease Only is thrilled you had a no-pressure experience and noted our promptness.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 100,000 happy customers now. This has happened for two main reasons, saving their customers thousands on their dream cars and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee. We couldn't ask f
 More ...
Feb 24, 2016
Was disappointed....they were so busy that you really did not get quality time with a sales agent. There was no order at all. Bottom line, when I got there I had to find a sales agent myself because they were all so busy. I explained to the sales agent what I had for a down and where my payments per month needed to be. I am in sales and I did not want to waste the agents time or myself. The agent told me there would not be ANY problems as long as I look for something 10K or lower. Then I was sent to a computer to look for a vehicle that I was happy with. I was to write down all the stock numbers of the cars I liked then I can see them. After I wrote down my list there was only three cars available for me to look at. They were spread out over a huge lot which I had to walk around looking for only a stock number...... After I did that I test drove two cars and had one that I really liked. I then was sent to a computer again to start the online application. I sat and ate and the sales agent came back after HOURS and said they only way this would work in if I put a higher down payment. I agreed and was sent to a near by Publix to get two money orders for them. Then I was told to call the insurance company and get that taken care of. I was exited... the down payment was done and I had to put more down on insurance. But in all I was done, and exhausted! I t was now dark out and I was there for TEN hours! After all that....I was told they will take my deposit but my monthly payments were going to be $100 more than what I could afford. I told them no and explained to them I was unable to do that and we had a agreement. The sales agent apologized but there was nothing he can do.....The next day I spoke with another company who did what they did in ten hours in 30 minutes over the phone so I did not have to waste my time driving to them unless it would work....Bad experience for me :(
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Latosha,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

Who was your salesperson and finance manager?  Did they give you an explanation as to why your payment was increased?  It sounds like your salesperson directed you toward a $10,000 car, thinking the numbers would work out for you, be
 More ...
Feb 22, 2016
5
Great to work with. Looking forward to their opening a location here in Tampa.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Tampatom,

Thank you for working with us at Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We're also looking forward to the opening of our Tampa dealership and hope to see you there.  

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 21, 2016
very fast, did not go there to check out car.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Daniel,

On behalf of the Off Lease Only team, we thank you for your inquiry and five-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 20, 2016
car in picture not the same car, misleading,they said they would get back with me about the car and i have not heard from them, as far as responding, just a standard e mail. they were less than stellar.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Steve,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.  Not following up with you regarding your inquiry is unacceptable. Thank you for alerting us to this matter.

Who was the salesperson you spoke with who said they would get back to you, then didn’t?  It sounds like the photo you s
 More ...
Feb 18, 2016
Wanted to put deposit on a Lexus. They only take cashiers check. Needed to wait to get their routing info to wire money. Over the holiday weekend before banks open again they sold the car. Very disappointing! Tons of dealers take deposits. Oh well, go to other dealers.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Valued Customer,

Thank you for sharing your feelings and your comments about your experience.  With over 600 employees now, we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  We typically sell over 3,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers who are coming in from out of
 More ...
Feb 15, 2016
Contacted quickly
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear David,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 15, 2016
Excellent
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Mike,

Hearing that you had an EXCELLENT experience is the best thing we could hope for! We look forward to assisting you in the future in any way we can.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 6, 2016
Horrible service didn't even know if the car I wanted was still available
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Kyle,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  With over 600 employees now, we rely heavily on your feedback for quality control.

Who did you speak with?  Did you ask to speak with the Sales Manager?  We would like to get more information from you regarding this issue.  Please contact our Customer Service Director, Ana, toll free at 1-866-537-2479, so we can give you the
 More ...
Feb 3, 2016
They finally told me after 3 emails were sent they finally called to let me know the vehicle had been sold the day prior. I told them i was a cash buyer. It didnt seem to matter to them. Not a good experience at all
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Ron,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Orlando location.

We understand how frustrating you must be that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  I realize it might sound like a sales pitch, but it’s so true.  We typically sell over 3,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special arrangements for our customers who are coming in from out of state and paying in full
 More ...
Feb 3, 2016
Great
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Leonard,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 1, 2016
Responded fairly quickly, but now doesn't respond to my response.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Hannah,

We apologize for the delay in answering your concern.  We just became aware of your review, but we haven’t forgotten about you!  We like to personally answer each and every review.  We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

Who was the person you initially respon
 More ...
Feb 1, 2016
Very easy to deal with
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rich,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 1, 2016
Extremely busy but good outcome
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Antonia,

We appreciate your taking the time to reach out and share your comments and feelings about your experience at our Orlando location. We’re glad to hear you had a good outcome. Yes, our Orlando dealership can get very busy at times. That’s why we’re expanding that facility, to better accommodate our customers. Please also note we’ve found that many of our customers prefer to shop during the week, when the conditions are a little less crowded.

The reason you saw so many customers at our dealership is largely because we save people thousands of dollars o
 More ...
Jan 30, 2016
pgamst
Called me right away
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Pgamst,

On behalf of the Off Lease Only team, we thank you for your inquiry. We trust the call went well. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 28, 2016
Good
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rebecca,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 28, 2016
automatic response never came back as promised
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear James,

Thank you so much for alerting us to this matter.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. This is certainly not the level of service the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

We appreciate your inquiry.  Did you email your inquiry?  If so, which site did you go through, did you go directly through our Off Lease Only site?  Or did you call in?

We need to reach out to you so we can find out why you didn&rsquo
 More ...
Jan 27, 2016
Responded quickly/Great selection of cars and Mr Sam was real helpful it's just to much going on at one time and to many people you can't really focus on buying a car
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Antonio,

We appreciate your taking the time to reach out and share your comments and feelings about your experience at our Orlando location. We’re glad to hear how helpful Sam was to you. Yes, our Orlando dealership can get very busy at times. That’s why we’re expanding that facility, to better accommodate our customers. Please also note we’ve found that many of our customers prefer to shop during the week, when the conditions are a little less crowded.

The reason you saw so many customers at our dealership is largely because we save people thousands of dolla
 More ...
Jan 23, 2016
Dealer was very good, responded well and found them to be honest about the condition of the car and pricing.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Lowell,

Thank you for visiting Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 22, 2016
I got a call Sat. morning at 6:00 am pacific time. Fantastic response time. Jan the Man!
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear JanJ,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 19, 2016
Could not have been better. Very professional. Very full disclosure.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Nathaniel,

Thank you for purchasing your vehicle at Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 17, 2016
response was quick and helpful
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Rich,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 15, 2016
It's a good place.Just too many people.If you want to buy a vehicle.You need to go there early.Price is cheaper than average.Service is GOOD as well.Don't need to worry about many things.Recommend.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Yuhong,

We appreciate your taking the time to reach out and share your comments and feelings about your experience at our Orlando location. Thanks for the 5-star rating. Yes, our Orlando dealership can get very busy at times. That’s why we’re expanding that facility, to better accommodate our customers. Please also note we’ve found that many of our customers prefer to shop during the week, when the conditions are a little less crowded.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth
 More ...
Jan 11, 2016
no negotiation rule makes you feel like take it or leave it and I sounds very arrogant to me.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Carmen,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location.

It is true that we don’t negotiate. We COULD be like every other dealer, and add a few thousand dollars to the price of each vehicle, take off a thousand, maybe even a couple in negotiating, and have you believing you got a great deal.  But we’ve found that most of our customers prefer to be free of the old school negotiating game. And they love the idea of getting the best price from the start.

We are a little confused as to wh
 More ...
Jan 11, 2016
Great
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 11, 2016
Great, got right back to me with many selections. Just did not want to buy a car out of state. Great prices!
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Cathy C.,

Thank you for your thoughtful review. We appreciate your sharing your Off Lease Only experience with us and others and the 5-star rating you gave us.  

We would like to address the specific concerns you have for buying a car from Out of State.  Having over 115,000 happy customers, including customers from  most of the states and several foreign countries, we would like to put your mind at ease , and save you thousands on your next purchase.  We have a dedicated, Out of State Department that does a fantastic job addressing the special concerns of our out of state customers.
 More ...
Jan 5, 2016
Dealer was very helpful
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Deandre,

Thank you for taking the time to share your comments about your experience at Off Lease Only and our valuable team members who go above and beyond to meet our clients’ needs. We are pleased to hear we were very helpful. Thank you for your inquiry and we look forward to working with you in the future.

Sincerely,

Mark Fischer – Owner
Jan 5, 2016
Good. Someone returned my call immediately. Very courteous.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Michelle,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 1, 2016
Donald did respond in a timely manner. We talked and discussed my trade in. He wanted to know when we'd be coming by to view the car and I told him we are 4hrs away and wanted to discuss this further via email/phone, before making the ride there. However when I sent info, pics and VIN number of my trade in, he never responded back. My trade is a '10 2SS/RS Camaro w/ some mods and only 36500miles, so this is a viable trade in. We are not upside down on the car, I may want to point out too, there is equity in the vehicle. So to summarize, it sounds like to me, if your not going to drive there, don't bother wasting your time contacting the dealer.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Scott,

Thank you for taking the time to share your comments and feelings about your experience with our Off Lease Only Orlando location.  We appreciate your feedback. With over 600 employees now we rely on your feedback as quality control, and we take your input very seriously.

We care about your concerns before, during, and after the sale, and we really appreciate you alerting us to this issue.

The owners started this company with a vision to provide a different and unique car buying experience with just two cars and their life savings. We have grown to become the largest volu
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Dec 26, 2015
good respond and answer my question
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dea Nixon,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 23, 2015
EXCELLENT Dealership!
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Angel,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Dec 21, 2015
Don was really easy to work with, I had questions and he had all the answers. A real professional. And the price was right for me.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bob,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 16, 2015
Tony Long responded right away. Although the car was not the one I wanted to purchase, he was extremely helpful and responsive to all queries. Will do business with them once they find what I'm looking for.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Osa,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 16, 2015
I went to see the car and drove out two hours later with everything taken care of in a professional manner. I was highly satisfied and had no pressure or hidden charges.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Ronald,

Thank you for your business. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience.
The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldnt ask for nicer
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Dec 15, 2015
I'm giving theme 1 star cause I have to. Went and test drover vehicle and it had malfunctioning brakes and bald tires after their mechanics had done a very thorough safety inspection. They were supposed to fix these issues and call me to come back and do paperwork for financing. A week and a half later they still had not contacted me. I emailed the sales person and he informed me that they sold the vehicle. Not to mention the sales manager degraded me when I told him the brakes were malfunctioning. I will never use this dealer.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Scott,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 600 employees now we rely on your feedback for quality control.

Mark and Eileen Fischer started this business with 2 cars and their life savings and have grown it into the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

It is unfortunate
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Dec 10, 2015
Guy didn't know what he was doing. Pissed me off had me waiting for to long made me come there twice for no reason.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bazelaire,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. We are really disappointed to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 500 employees now we rely on your feedback for quality control.

Mark and Eileen Fischer started this business with 2 cars and their life savings and have grown it into the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dre
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Dec 10, 2015
Dealer responded quickly to my inquiry.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Craig,

Thank you for your inquiry and for awarding Off Lease Only a 5-star rating! We couldn’t ask for nicer feedback and thank you for taking the time to share it!

Sincerely,

Ed – Customer Service
On behalf of the owners Mark and Eileen Fischer
Dec 9, 2015
good
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

Thank you for taking the time to share your comment about your experience with Off Lease Only. It’s great to hear that you awarded us a 5-star rating! We couldn’t ask for nicer feedback and thank you for the positive response.

Sincerely,

Ed – Customer Service
On behalf of the owners Mark and Eileen Fischer
Dec 8, 2015
Bought the car I was looking for no hassles .
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Brenda,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!

We look forward to working with you again.

Sincerely,
Dennise R.
Review Administrator
In behalf of Mark and Eileen Fischer, Owners
Dec 8, 2015
I requested information on two vehicles shown on the internet. Other than an automatted response saying that someone would call, I received no response. After a couple of days I AGAIN inquired about the same autos and again, an automatic response indicating they would call and still, after more than ten days, no phone call or email response. This is very poor business!
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear George,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with Off Lease Only. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owners started this company to provide. With over 500 employees now we rely on your feedback for quality control.

We can certainly understand why you’re upset.  It’s extremely frustrating to not be able to reach someone to get the information you need.  Thank you so much for alerting us to this issue.  It is unacceptable, and we need to de
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Dec 8, 2015
Great deals and sales personel.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Tom,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 5, 2015
Excellent
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Anthony,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 5, 2015
Very good, the car was in an accident and the airbags deployed so I decided not to purchase the car.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Annette,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 3, 2015
They are very helpful my contact sale persons was Amanda she's rock good explainations and simple .
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear pompy,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 3, 2015
Received a callback immediately and several follow-ups. I really like the car, but not the color. Lowest price in the nation.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Bryant

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only. We wish you many happy miles in your nearly new car.

We look forward to serving you for many years to come!

Sincerely,
Dennise R.
Review Administrator
On behalf of Mark and Eileen Fischer, Owners
Dec 2, 2015
Great service straight forward crowded lots and lots of cars and very honest and they show you a Carfax before you look at a car
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Andreacarl,

Thank you for your business. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience.
The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for n
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Dec 1, 2015
rjkern1
Nice
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear rjkem1,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 1, 2015
I am very pleased with the attention of several employees in the corporation, Thanks for all the attention given
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Ernesto,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Nov 30, 2015
Very professional and helpful.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear John,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Nov 30, 2015
Can't get a p[ic of the car! Image shows a silver 911 turbo cab but the text sez blue carrera. Emailed dealer and got generic crap back
1 of 1 people found this review helpful.
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Nov 23, 2015
Very professional!
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Jimmie,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 15, 2015
Very poor customer relations. Pleased me on hold, took me off hold speaking with other customers. Rude demeanor and condescending attitude. I've owned several Jaguars and know my cars well. I expect the same level of knowledge from a dealership.
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Valued Customer,

Thank you for sharing your comments and your feelings about your experience with our Off Lease Only Orlando location. This is not the level of service that the owner started this company to provide. With over 500 employees now we rely on your feedback for quality control. And yes, we do expect our employees to have knowledge on the vehicles they represent- in your case Jaguar.

Please send your contact information to us at customerservice@offleaseonly.com so we are able to look into this matter further for you.  Even better, please contact our Customer Service Direc
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Nov 12, 2015
I didn't get the deal but I love the treatment! !! Great Customer Services
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Luis,

Thank you for visiting Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 11, 2015
Great service from Rah3em, Bonnie and "Happy"! Picked me up from the airport and took good care of me after flying on from MI to purchase a vehicle.
0 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Eldon,

Off Lease Only thanks you for making the trip all the way from Michigan for the purchase of your nearly new vehicle. We also thank you for allowing us to earn your business. We appreciate your sharing your buying experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 5, 2015
Communicated with them but vehicle sold before I could view
1 of 1 people found this review helpful.
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Response from Off Lease Only Orlando:

Dear Gary,

Thank you for taking the time to share your thoughts and feelings about our Off Lease Only Orlando location. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! Our Orlando location maintains
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