Off Lease Only Miami

Dear IndyGixxer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over a thousand employees now we rely on your feedback for quality control.

We’re so sorry to hear that you did not receive the level of service that the owners started this company to provide.  We take pride in personally responding to each and every inquiry that we receive.  Who did you ask for photos?  We understand why you’re disappointed.  Please contact our Customer Service Director, Melissa, toll free at 1-

Dear IndyGixxer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over a thousand employees now we rely on your feedback for quality control.

We’re so sorry to hear that you did not receive the level of service that the owners started this company to provide.  We take pride in personally responding to each and every inquiry that we receive.  Who did you ask for photos?  We understand why you’re disappointed.  Please contact our Customer Service Director, Melissa, toll free at 1-855-994-6396 so we can give you the immediate attention you deserve.  You can also reach us at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees and no stress of haggling price.

We look forward to speaking with you soon and assisting you in every way we can.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer

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Dear GuruDS8H9,

Thank you for the 5-star rating and kind review about your experience with Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Dear Greg,

Thank you so much for the 5-star rating! We hope you felt like part of the family during your visit to our Miami location. Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to of

Dear Greg,

Thank you so much for the 5-star rating! We hope you felt like part of the family during your visit to our Miami location. Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price.

Thank you for choosing Off Lease Only!! We look forward to serving you for years to come!

Sincerely,

Your Off Lease Only Customer Care Team – Robin
On behalf of the owners - Mark and Eileen Fischer
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Dear Samuel,

Thank you SO much for your thoughtful review! Thanks also for the 5-star rating. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that you enjoyed your experience with Luca, and we hope you felt like part of the family during your visit to our Miami location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a visio

Dear Samuel,

Thank you SO much for your thoughtful review! Thanks also for the 5-star rating. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that you enjoyed your experience with Luca, and we hope you felt like part of the family during your visit to our Miami location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price.

On behalf of your friends here at Off Lease Only, we look forward to seeing you again!  

Respectfully,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
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Dear Timothy,

Thank you SO much for your thoughtful review! Thanks also for the 5-star rating. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that Mike is helping make your car shopping experience with Off Lease Only so pleasant.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying exper

Dear Timothy,

Thank you SO much for your thoughtful review! Thanks also for the 5-star rating. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that Mike is helping make your car shopping experience with Off Lease Only so pleasant.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price.

On behalf of your friends here at Off Lease Only, we look forward to hearing from you again soon!   

Respectfully,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
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Dear Jim,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location.

It's encouraging to hear that our customer service team responded promptly when you called to inquire about a vehicle you recently saw on our website: www.offleaseonly,com  

We’re so sorry to hear that the car you were interested in got sold. Unfortunately, that is a common problem.  Vehicles sell so quickly here.  With that said, we do have a really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get

Dear Jim,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location.

It's encouraging to hear that our customer service team responded promptly when you called to inquire about a vehicle you recently saw on our website: www.offleaseonly,com  

We’re so sorry to hear that the car you were interested in got sold. Unfortunately, that is a common problem.  Vehicles sell so quickly here.  With that said, we do have a really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.  All you need to do is scroll down, fill in the information based on the vehicle you’re looking for, and you’ll be notified as soon as one arrives in our inventory!  

You can fill out as many as you like. We have more than 1,000 new vehicles arriving in our inventory every week.  As soon as you’re notified that one has arrived, please get the stock number and give us a call.  Don’t give up!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price.

If you have any problems reaching someone to assist you, please let us know. We’re here to help. Please feel free to reach out to us at customerservice@offleaseonly.com.  Better yet, contact our Customer Service Director, Melissa, at 1-855-994-6396 so we can give you the immediate attention you deserve.  Hope to be hearing from you soon!

Respectfully,

Your Off Lease Only Customer Care Team - Robin
On behalf of owners Mark and Eileen Fischer

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Dear Esteban,

Thank you SO much for the 5-star rating! Your feedback is highly appreciated and is right on point with our main objective, great customer service! We hope that you felt like part of the family during your visit to our Miami location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream car

Dear Esteban,

Thank you SO much for the 5-star rating! Your feedback is highly appreciated and is right on point with our main objective, great customer service! We hope that you felt like part of the family during your visit to our Miami location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price.

We look forward to serving you for years to come.

Sincerely, Your Off Lease Only Customer Care Team – Robin
On behalf of the owners – Mark and Eileen Fischer

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Dear Stephanie,

Thank you so much for the Off Lease Only review and 5-star rating! We're thrilled to hear that you had an "awesome" experience, and we hope you felt like part of the family during your visit to our Miami location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genu

Dear Stephanie,

Thank you so much for the Off Lease Only review and 5-star rating! We're thrilled to hear that you had an "awesome" experience, and we hope you felt like part of the family during your visit to our Miami location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price.

We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners - Mark and Eileen Fischer

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Dear Belvedere _1005,

Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your experience with our staff was so positive. Your business means a lot to us.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before,

Dear Belvedere _1005,

Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your experience with our staff was so positive. Your business means a lot to us.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price.

Thank you for choosing Off Lease Only in Miami. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
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Dear Timo,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your car shopping experience with our team was so positive.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's h

Dear Timo,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your car shopping experience with our team was so positive.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price.

We look forward to hear from you next time.

Sincerely,

Your Off Lease Only Customer Care Team – Robin
On behalf of the owners - Mark and Eileen Fischer

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Dear Mrniyi,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances

Dear Mrniyi,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers who are coming in from out of state and have paid in full or completed the necessary part of the process. We would like to discuss with you what stage of the process you were in when the car was sold.  We try our best to have a system that is fair to everyone.  We have nearly two-hundred salespeople selling cars out of the same inventory, at the same time.  Often we’ll have two sets of customers interested in the same vehicle at the same time, and it literally becomes a race as to who completes the process first.  We have customers who have called at night, just when we’re closing, to see if a specific vehicle is still available, then they arrive at opening the following morning.

Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396 so we can discuss this matter with you in further detail, particularly to see how this could have been avoided.

We do have a really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.  All you need to do is scroll down, fill in the information based on the vehicle you’re looking for, and you’ll be notified as soon as one arrives in our inventory!  

You can fill out as many as you like.  We have more than 1,000 new vehicles arriving in our inventory every week.  As soon as you’re notified that one has arrived, please get the stock number and give us a call.  Don’t give up!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, and no stress of haggling price.

We look forward to speaking with you soon and addressing your concerns.

Respectfuly,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear DDG,

It is reassuring to know that our Team, provided you with a hassle-free and welcoming shopping experience. Off Lease Only primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve.

We look forward to doing business with you again.

Sincerely,
Your Off Lease Only Customer Care Team - Dennise
On behalf of the owners Mark and Eileen Fischer

Dear Cliff,

Thank you for taking the time to submit your feedback. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Off Lease Only satisfied. We are very appreciative of your 5-star review. We appreciate you for trusting us with your car buying needs and we hope to see you again.

Sincerely,
Your Off Lease Only Customer Care Team - Dennise
On behalf of the owners Mark and Eileen Fischer

Dear Bobby,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We hope that you felt like part of the family during your visit.

Thank you for your input, regarding our trades, and we will take it into consideration.  It sounds like you might have been dissatisfied with our trade appraisal process.  We would like to have the opportunity to discuss this with you.  Please contact our Customer Service Director, Melissa, toll free,

Dear Bobby,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We hope that you felt like part of the family during your visit.

Thank you for your input, regarding our trades, and we will take it into consideration.  It sounds like you might have been dissatisfied with our trade appraisal process.  We would like to have the opportunity to discuss this with you.  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396.  You can also reach us at customerservice@offleaseonly.com.  Our goal is for you to be completely satisfied with your experience.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees and no stress of haggling price.

We hope to be speaking with you soon and addressing your concerns.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear ubusch,
Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.
The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car.
On behalf of your friends here at Off Lease Only, we look forward to seeing you soon!
Sincerely,
Your Off Lease Only Customer Care Team &ndas

Dear ubusch,
Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.
The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car.
On behalf of your friends here at Off Lease Only, we look forward to seeing you soon!
Sincerely,
Your Off Lease Only Customer Care Team – Robin
On behalf of the owners – Mark and Eileen Fischer
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Dear Doug,

Thank you for taking the time to share your experience with our Off Lease Only Miami location.

We’re so sorry that you did not get the level of service that the owners started this company to provide.  We take pride in personally responding to each individual inquiry.  It sounds like someone did not give the attention to your inquiry that was necessary.
Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396.  You can also reach us at customerservice@offleaseonly.com.  We would like to answer your questions and provide the information you ne

Dear Doug,

Thank you for taking the time to share your experience with our Off Lease Only Miami location.

We’re so sorry that you did not get the level of service that the owners started this company to provide.  We take pride in personally responding to each individual inquiry.  It sounds like someone did not give the attention to your inquiry that was necessary.
Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396.  You can also reach us at customerservice@offleaseonly.com.  We would like to answer your questions and provide the information you need.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees and no stress of haggling price.

We look forward to hearing from you and addressing your concerns.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear John,

Thank you so much for taking the time to rate your experience with Off Lease Only publicly, on CarGurus, We are thrilled that your visit to our Miami location earned us a 5-star rating. We hope that you felt like part of the family during your visit.

Thank you for choosing Off Lease Only as your #1 Used Car Dealer!

On behalf of your friends here at Off Lease Only, we look forward to serving you for years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Dear Danny33030,

Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!  

The owners started this business with 2 cars and their life savings and has grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth

Dear Danny33030,

Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!  

The owners started this business with 2 cars and their life savings and has grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience.  

We look forward to seeing you again!

Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer


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Dear Guru34WJ,

It's great to know that your Off Lease Only experience earned us a 5-star rating! We hope that you felt like part of the family during your visit to our Miami location.
Thank you for choosing Off Lease Only as your #1 used car dealership! We look forward to working with you for years to come.

Sincerely,

Your Off Lease Only Customer Care Team – Robin
On behalf of the owners – Mark and Eileen Fischer

Dear Tloveangel,

Thank you so much for your thoughtful Off Lease Only review. Thanks also for the great rating! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We’re glad to hear that you enjoyed your experience with Giovanni, and we hope you felt like part of the family during your visit to our Miami location.

It's important to mention, that we do have a considerable amount of vehicles in our inventory with clean Carfa

Dear Tloveangel,

Thank you so much for your thoughtful Off Lease Only review. Thanks also for the great rating! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We’re glad to hear that you enjoyed your experience with Giovanni, and we hope you felt like part of the family during your visit to our Miami location.

It's important to mention, that we do have a considerable amount of vehicles in our inventory with clean Carfax reports.  In fact, our website (www.offleaseonly.com) allows the public to freely search our inventory. The search can even be narrowed down to show only the cars with clean Carfax reports.

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a complimentary Carfax on every vehicle we sell. We receive numerous compliments regarding our full disclosure of the complete purchase process including the vehicle's Carfax report, and customers are surprised to find that we even disclose previous accidents even when they're not reported on Carfax.  

Our vehicles are purchased from the same auto manufacturer’s auctions that all dealers purchase their vehicles from.  Any vehicle we purchase from the auction that has been in a previous accident has been repaired according to the manufacturer’s specifications. For added peace of mind, we invite our customers to take any vehicle of their choice to a third party mechanic for evaluation (prior to purchasing) and we offer service agreements up to 7 years or 150,000 miles effective from the date of purchase. We currently have over 1,000 vehicles in our inventory without previous accidents, which is significantly more than most other dealers offer in their entire used car inventory.

On behalf of your friends here at Off Lease Only, we look forward to seeing you again sometime soon!   

Respectfully,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

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Dear Zen,

We're glad to hear that your sales experience with our staff was so pleasant.  Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Dear Kelly,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business AGAIN! Thanks also for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others, and we look forward to working with you for many years to come. Enjoy your ride!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Dear Christina,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. There is no excuse to not get a response, especially after you’ve sent multiple emails.

Please contact our Customer Service Director, Melissa, so we can have the opportunity to make things right by you.  You can reach Melissa, toll fre

Dear Christina,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. There is no excuse to not get a response, especially after you’ve sent multiple emails.

Please contact our Customer Service Director, Melissa, so we can have the opportunity to make things right by you.  You can reach Melissa, toll free, at 1-855-994-6396.  You can also reach us at customerservice@offleaseonly.com.  We’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We hope to be speaking with you soon and addressing your concerns.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Tony,

Thank you SO much for your Off Lease Only review!  We appreciate your time and the extra effort it takes to provide your feedback.  We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re thrilled to hear that you enjoyed your sales experience with Off Lease Only, and we hope you felt like part of the family during your visit to our Miami location. It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer fe

Dear Tony,

Thank you SO much for your Off Lease Only review!  We appreciate your time and the extra effort it takes to provide your feedback.  We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re thrilled to hear that you enjoyed your sales experience with Off Lease Only, and we hope you felt like part of the family during your visit to our Miami location. It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!  

Thank you for your business and for choosing Off Lease Only as your used car destination!  On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!   

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
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Dear Ann,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

You mentioned that you received several phone calls from Florida.  Were these all from Off Lease Only?  You should not have received a call regarding a warranty on a used car or any additional sales calls from us.  If you reach out to our Customer Service Director, Melissa, we’ll be happy to add a note in our files to stop calling you.  We do take pride in persona

Dear Ann,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

You mentioned that you received several phone calls from Florida.  Were these all from Off Lease Only?  You should not have received a call regarding a warranty on a used car or any additional sales calls from us.  If you reach out to our Customer Service Director, Melissa, we’ll be happy to add a note in our files to stop calling you.  We do take pride in personally responding to every inquiry that we receive, but it is certainly not our intention to become a nuisance to anyone.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We wish you the best in your shopping endeavors for a new car!

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Bennie,

Thank you SO much for your business!! We appreciate you taking the time to post a review on CarGurus. Thanks also for the 5-star rating!
On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!   

Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Dear Jennifer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. Who were the salespeople who initially contacted you and what was discussed?  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396, so we can give you the immediate attention you deserve.
Our owners, Mark and Eile

Dear Jennifer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. Who were the salespeople who initially contacted you and what was discussed?  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396, so we can give you the immediate attention you deserve.
Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We look forward to speaking with you soon and addressing your concerns.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon  
On behalf of the owners – Mark and Eileen Fischer                                               
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Dear ilyasb,

Thank you so much for the 5-star rating!
On behalf of your friends here at Off Lease Only, we thank you for your business and look forward to working with you for many years to come.

Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Dear Viva_2073,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.

We take pride in personally responding to every inquiry we receive.  We apologize that you didn’t receive the photos you requested. Can you tell us who responded to you with a generic message?  Please contact our Customer Service Direc

Dear Viva_2073,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.

We take pride in personally responding to every inquiry we receive.  We apologize that you didn’t receive the photos you requested. Can you tell us who responded to you with a generic message?  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396, so we can give you the immediate attention you deserve.  You can also reach us at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We hope to be speaking with you soon and addressing your concerns.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer

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Dear Keith,

We are thrilled that you enjoyed your experience with Junior. Thank you SO much for sharing your feedback on CarGurus. Thanks also for the 5-star rating!

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car. We look forward to working with you on years to come.

Sincerely,
Your Off Lease Only Customer Care Team
Robin

Dear John,

We are so happy you had a GREAT experience at our Miami location. Thank you for sharing our Off Lease Only review on CarGurus. Thanks also for the 5-star rating!

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car. We look forward to working with you on years to come.

Sincerely,
Your Off Lease Only Customer Care Team
Robin

Dear TLX_3501,

We really appreciate the 5-star rating!
Thank you for your business and for choosing Off Lease Only as your used car destination.  On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride!

Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Dear jmhkicker2

Thank you so much for your Off Lease Only review. Thanks also for the 5-star rating! Your feedback is highly appreciated and is right on point to our main objective, excellent customer service!

Respectfully,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Dear Zaida,

Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Isandel,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mauro. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for considering Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear GuruX9T,

Thank you for taking the time to share your thoughts and feelings about your Off Lease Only-Miami inquiry. Thanks also for the 5-star rating. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give

Dear GuruX9T,

Thank you for taking the time to share your thoughts and feelings about your Off Lease Only-Miami inquiry. Thanks also for the 5-star rating. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give up! We receive over 1,000 new vehicles every week!

We’re confident you’ll find the right vehicle and it will be waiting for you when you get here. If you need any further assistance, please don’t hesitate to call your Sales Associate or our Customer Care Department, toll-free, at 1-855-975-7950.

On behalf of all of us here at Off Lease Only-Miami, we look forward to assisting you, in any way we can, to purchase your new car!  

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
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Dear Martavis,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Tom,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you success with your vehicle shopping. We hope to see you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Stephen,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business and for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Jamal,

On behalf of the Off Lease Only team, we thank you for visiting us and giving us the opportunity to earn your business. Thanks also for sharing your Off Lease Only experience with us and others. We apologize for your wait. Please note that we had record sales (record crowds) in March and our Finance Department has over 20 potential lenders they work with. We always try to find the best interest rates for our customers. Unfortunately, that can take some time. In addition, we are always looking for excellent staff to add to our team to make our customers’ experience more tim

Dear Jamal,

On behalf of the Off Lease Only team, we thank you for visiting us and giving us the opportunity to earn your business. Thanks also for sharing your Off Lease Only experience with us and others. We apologize for your wait. Please note that we had record sales (record crowds) in March and our Finance Department has over 20 potential lenders they work with. We always try to find the best interest rates for our customers. Unfortunately, that can take some time. In addition, we are always looking for excellent staff to add to our team to make our customers’ experience more time-efficient.

We take your feedback very seriously and appreciate your patience. We look forward to seeing you again.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
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Dear DoreenJewell,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new vehicle. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Antonelya,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We’re really glad to hear that you found the sales staff helpful overall and polite, and we hope that you felt like part of the family during your visit.

It sounds like things went well for you until you got with our Finance Department.  Who was the Finance Manager you worked with?  We would like more information from you on this matter.  You should be he

Dear Antonelya,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We’re really glad to hear that you found the sales staff helpful overall and polite, and we hope that you felt like part of the family during your visit.

It sounds like things went well for you until you got with our Finance Department.  Who was the Finance Manager you worked with?  We would like more information from you on this matter.  You should be hearing from our Customer Service Director, Melissa, shortly, if you haven’t already.  In the event that she is unable to reach you, please contact her, toll free at 1-855-994-6396. You mentioned being stuck with incorrect information and paying more than what you thought.  You don’t have to be “stuck” with this.  We would like to help you with this.  If Melissa is unable to reach you, please contact her as soon as possible so we can help you. We really want you to be completely satisfied and would like to see you become one of our more than 150,000 happy customers!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We hope to be speaking with you soon and addressing your concerns.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear VehiCROSS_762,

Thank you for taking the time to share your thoughts and feelings about our Off Lease Only Miami location. Yes, our vehicles do tend to sell quickly. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. We receive about 1,000 new vehicles every week.

On behalf of all of us here at

Dear VehiCROSS_762,

Thank you for taking the time to share your thoughts and feelings about our Off Lease Only Miami location. Yes, our vehicles do tend to sell quickly. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. We receive about 1,000 new vehicles every week.

On behalf of all of us here at Off Lease Only Miami, enjoy your new car!  

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners Mark and Eileen Fischer
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Dear RPkings,

Off Lease Only is thrilled to receive your five-star rating and positive comments about our honesty regarding our vehicles. Your satisfaction and your business mean a lot to us. We couldn’t ask for nicer feedback, and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Jeff,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. We’re a little confused as to the test drive with 3rd party inspector.  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396 so we can give you the immediate attention you deserve, and address these issues that y

Dear Jeff,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. We’re a little confused as to the test drive with 3rd party inspector.  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396 so we can give you the immediate attention you deserve, and address these issues that you experienced. You can also reach us at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We look forward to speaking with you soon and assisting you in every way we can.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Geraldo,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.
We’re glad to hear that you were pleased with your salesperson’s service, and we really hope that you felt like part of the family during your visit.

We’re extremely disappointed to hear about what you experienced with the Sales Manager and would appreciate it if you would give us more detailed information on just what happened, and what was said.

Dear Geraldo,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.
We’re glad to hear that you were pleased with your salesperson’s service, and we really hope that you felt like part of the family during your visit.

We’re extremely disappointed to hear about what you experienced with the Sales Manager and would appreciate it if you would give us more detailed information on just what happened, and what was said.  Please contact our Customer Service Director, Melissa, toll free at 1-855-994-6396 so we can discuss this on a more personal level.  You can also reach us at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We look forward to talking with you soon and addressing your concerns.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Mike,

Hearing that you had a WONDERFUL experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.
.
Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Troy,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

Who did you speak with who was supposed to get photos for you but didn’t get back to you?  We would like to assist you in any way we can, but we need some more information from you.  Please contact our Customer Service Director, Melissa, toll

Dear Troy,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

Who did you speak with who was supposed to get photos for you but didn’t get back to you?  We would like to assist you in any way we can, but we need some more information from you.  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396 so we can give you the immediate attention you deserve.  You can also reach us at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We hope to be speaking with you soon and addressing your concerns.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Alejandra,

Thank you for purchasing your car at Off Lease Only in Miami. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Jim,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s hap

Dear Jim,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We wish you well with your vehicle shopping and would be delighted to speak with you further when given the chance.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
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Dear Gary,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances

Dear Gary,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances for our customers who are coming in from out of state and paying in full before they arrive.

I’m sure you can understand how chaotic it would become if we started trying to hold vehicles for our customers.  We have nearly two-hundred salespeople selling cars out of the same inventory, at the same time.  Often we’ll have two sets of customers interested in the same vehicle at the same time, and it literally becomes a race as to who completes the process first.  We have customers who have called at night, just when we’re closing, to see if a specific vehicle is still available, then they arrive at opening the following morning.

With that said, we do have a really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/ .  If, for any reason, the link doesn’t work,  Just go to our home page on offleaseonly.com, scroll down and you’ll see on the left “CAN’T FIND YOUR DREAM CAR?”  Just click on that to open.  Then all you have to do is scroll down, fill in the information based on the vehicle you’re looking for, and you’ll be notified as soon as one arrives in our inventory!  You can fill out as many as you like.  We have more than 1,000 new vehicles arriving in our inventory every week.  As soon as you’re notified that one has arrived, according to your requested information, please get the stock number and give us a call.  Don’t give up!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We look forward to assisting you in any way we can.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Matt,

Thank you for your comments.  We’re glad to hear that you enjoyed working with us.
Did you get the full assistance that you needed to find the 4wd you’re looking for?  We currently have 181 4wd vehicles in our total inventory.  We’re confident we can find the right vehicle for you.

Who was your salesperson?  Have you visited our website? Just go to offleaseonly.com and search for all 4wd vehicles. If you have any questions, or need any help, please contact our Customer Care Center, toll free, at 1-855-975-7950.  We’ll be happy to assist you in any way

Dear Matt,

Thank you for your comments.  We’re glad to hear that you enjoyed working with us.
Did you get the full assistance that you needed to find the 4wd you’re looking for?  We currently have 181 4wd vehicles in our total inventory.  We’re confident we can find the right vehicle for you.

Who was your salesperson?  Have you visited our website? Just go to offleaseonly.com and search for all 4wd vehicles. If you have any questions, or need any help, please contact our Customer Care Center, toll free, at 1-855-975-7950.  We’ll be happy to assist you in any way we can.

We also have a really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/ .  If, for any reason, the link doesn’t work,  Just go to our home page on offleaseonly.com, scroll down and you’ll see on the left “NOTIFY ME”  Just click on that to open.  Then all you have to do is scroll down, fill in the information based on the vehicle you’re looking for, and you’ll be notified as soon as one arrives in our inventory!  

You can fill out as many as you like.  We have more than 1,000 new vehicles arriving in our inventory every week.  As soon as you’re notified that one has arrived, according to your requested information, please get the stock number and give us a call.  Don’t give up!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We look forward to assisting you in any way we can.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Evan,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family.

As Off Lease Only receives about 1,000 new vehicles every week, we hope to hear from you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eil

Dear Evan,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family.

As Off Lease Only receives about 1,000 new vehicles every week, we hope to hear from you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

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Dear Jason,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re so sorry to hear that you clearly did not get the level of service the owners started this company to provide. Who did you speak with?  It is true that we’re high volume, but you should have been responded to in a much quicker man

Dear Jason,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re so sorry to hear that you clearly did not get the level of service the owners started this company to provide. Who did you speak with?  It is true that we’re high volume, but you should have been responded to in a much quicker manner from the beginning.  We’re so sorry to hear that the vehicle you wanted was sold, especially after you tried to reach out multiple times. We can understand how frustrated you must feel.

We would like to hear from you so we can get more information from you, like who you spoke to, what type of responses you received with each inquiry, etc.  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396 so we can address these concerns.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We hope to be speaking with you soon and assisting you in every way we can.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer

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Dear Joe,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

Vehicles are now built with unibody and no longer frames, unless it’s a truck.  Typically, when "frame damage" is reported by the seller, and the seller is the auction, this is a common remark found on both Autocheck and Carfax because anytime the Auction discovers any type of damage on a vehicle, and they don't know the exact cause or extent of the dama

Dear Joe,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

Vehicles are now built with unibody and no longer frames, unless it’s a truck.  Typically, when "frame damage" is reported by the seller, and the seller is the auction, this is a common remark found on both Autocheck and Carfax because anytime the Auction discovers any type of damage on a vehicle, and they don't know the exact cause or extent of the damage, they report it as “frame damage” or "structural damage" to cover all limits of their liability.  

Any dealer that has a used vehicle inventory purchases their vehicles from the same auto manufacturers’ auctions.  Also, please keep in mind that any vehicle that has been in a previous accident has been repaired according to the manufacturer’s specifications before it can be offered for sales.

All vehicles that we sell have clean titles.

If you have any lingering questions or concerns, we’d like to address those for you.  Please contact our Customer Service Director, Melissa, toll free at 1-855-994-6396.  We can also be reached at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We currently have an inventory of over 3,000 vehicles. Please don’t give up finding the right car!

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear craig4570,
First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now, we rely heavily on your feedback for quality control.
We’re so glad to hear that you enjoyed your experience with our Miami team, and we hope that you felt like part of the family during your visit!
We’re disappointed to hear that your car was not ready as promised.  We would like to be able to determine where we missed it in the process.  It’s honest

Dear craig4570,
First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now, we rely heavily on your feedback for quality control.
We’re so glad to hear that you enjoyed your experience with our Miami team, and we hope that you felt like part of the family during your visit!
We’re disappointed to hear that your car was not ready as promised.  We would like to be able to determine where we missed it in the process.  It’s honest input like yours that help us to build stronger teams and a stronger company, and enables us to improve our customer service.  We would greatly appreciate it if you would contact our Customer Service Director, Melissa, toll free at 1-855-994-6396 so we can discuss this matter further with you.
Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.
We look forward to speaking with you soon and addressing your concern.
Respectfully,
Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Mylikah,

Thank you for taking the time to submit you feedback. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Off Lease Only satisfied. We are very appreciative of your 5-star review. We appreciate you for trusting us with your car buying needs and Thank you for recommending us to others.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Susan,

Thank you for your wonderful feedback. At Off Lease Only,  we always strive to meet the needs of our customers no matter the situation. . We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your visit.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Mikell,

At Off Lease Only, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased that our staff responded to all your inquiries. Thank you for your 5-star review and we hope to see you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Alexander,

We are very happy that you had a GREAT experience at Off Lease Only. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Hope to see you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Maleeke,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  Our Customer Service Director, Melissa, should have contacted you by now to address your concerns.  In the event that she was unable to reach you, please contact her, toll free, at 1-855-994-6396.  You can also reach us at customerservice@offlea

Dear Maleeke,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  Our Customer Service Director, Melissa, should have contacted you by now to address your concerns.  In the event that she was unable to reach you, please contact her, toll free, at 1-855-994-6396.  You can also reach us at customerservice@offleaseonly.com.  We want to be sure that you get the immediate attention that you deserve.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We look forward to assisting you in any way we can.

Sincerely,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Ima,

Thank you for your feedback. At Off Lease Only, we always strive to meet the needs of our customers no matter the situation. We hope to see you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Elizabeth,

Thank you for taking the time to submit your feedback. Hearing that you received "excellent service" from our sales person over the phone is always encouraging and reassures us of our commitment to our customers. We hope to do business with you in the future.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Nelson,

At Off Lease Only, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for you future used car purchases.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Julio,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

On behalf of your friends here at Off Lease Only enjoy that ride!  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eilee

Dear Julio,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

On behalf of your friends here at Off Lease Only enjoy that ride!  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
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Dear Seeswell,

At Off Lease Only, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased that our Staff were very helpful regarding your inquiries.

Thank you for your review.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Burt,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. This never should have happened.  We take pride in our Out of State Deliveries and assuring our customers that they can expect a smooth and stress free process.  Who was your salesperson?  Did you contact the Sales Manager as soon as this happened?

Dear Burt,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. This never should have happened.  We take pride in our Out of State Deliveries and assuring our customers that they can expect a smooth and stress free process.  Who was your salesperson?  Did you contact the Sales Manager as soon as this happened?  If so, what was their response?  We would like to discuss the details with you as to just what happened so we can prevent something like this from happening again.  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396 so we can address these concerns immediately.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We hope to be speaking with you soon and assisting you in every way we can.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Eric,

Thank you for taking the time to submit your feedback. Hearing that you received a serious and professional service from our sales team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Marlon,

Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. We look very forward to seeing you again in the future!

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Juergen,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars. Thank you also for your 5-star rating.                   .

Hearing that you had a GREAT experience is the best thing we could hope for Your business means a lot to us. Although you didn't purchase the car you liked,we have more than 1,000 new vehicles arriving in our inventory every week, most of them with a Clean Carfax.  Wh

Dear Juergen,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars. Thank you also for your 5-star rating.                   .

Hearing that you had a GREAT experience is the best thing we could hope for Your business means a lot to us. Although you didn't purchase the car you liked,we have more than 1,000 new vehicles arriving in our inventory every week, most of them with a Clean Carfax.  When you see the car of your choice,we hope you will check back with           our Customer Service Department, check our website or use it’s “Notify Me” feature for the car you’re looking for.

We hope to see you  in the near future.

Sincerely,
Your Off Lease Only Customer Care Team – Dennise
On behalf of the owners – Mark and Eileen Fischer


As soon as you’re notified that one has arrived, according to your requested information, please get the stock number and give us a call.  Don’t give up!
If you have any problems, what-so-ever, reaching someone to assist you Less ...

Dear Price,

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Fred,

Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a professional experience.

We look very forward to seeing you again in the future!

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Ike,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.                  .
Hearing that you had a GREAT experience is the best thing we could hope for Your business means a lot to us. Although you didn't purchase from us,  when you decide to purchase, we will be here to help you. We hope you contact our  Customer Service Department, check our website or use it’s “Notify Me&r

Dear Ike,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.                  .
Hearing that you had a GREAT experience is the best thing we could hope for Your business means a lot to us. Although you didn't purchase from us,  when you decide to purchase, we will be here to help you. We hope you contact our  Customer Service Department, check our website or use it’s “Notify Me” feature for the car you’re looking for. We receive about 1000 new vehicles every week.

We hope to see you again in the near future.

Sincerely,
Your Off Lease Only Customer Care Team – Dennise
On behalf of the owners – Mark and Eileen Fischer
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Dear Charles,

First and foremost, thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their

Dear Charles,

First and foremost, thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
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Dear Garry,

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. All though the car that you liked was not in the best condition, we have more than 1,000 new vehicles arriving in our inventory every week, as soon as you see one that you like, please contact our  Customer Service Department, check our website or use it’s “Notify Me” feature for the car you’re looking for.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago w

Dear Garry,

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. All though the car that you liked was not in the best condition, we have more than 1,000 new vehicles arriving in our inventory every week, as soon as you see one that you like, please contact our  Customer Service Department, check our website or use it’s “Notify Me” feature for the car you’re looking for.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We hope to see you again in the near future.

Sincerely,
Your Off Lease Only Customer Care Team – Dennise
On behalf of the owners – Mark and Eileen Fischer
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Dear Zubin,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you found our response worthy of 5 stars.

We’ve found that most of our customers, who live out of state, have decided the savings we offer, our transparency and our superior customer service are worth making the purchase.  We’ve had customers fly in from as far away as California and Alaska. To improve our customers’ experience, we have an Out of State Department that is dedicated to serve our customers who are Out of State.  They even offer to pick up our Out of S

Dear Zubin,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you found our response worthy of 5 stars.

We’ve found that most of our customers, who live out of state, have decided the savings we offer, our transparency and our superior customer service are worth making the purchase.  We’ve had customers fly in from as far away as California and Alaska. To improve our customers’ experience, we have an Out of State Department that is dedicated to serve our customers who are Out of State.  They even offer to pick up our Out of State guests at our local airports! Others trust us enough to purchase their vehicles from us and have them shipped to their door. Our website, www.OffLeaseOnly.com, even has a feature where our customers can obtain a quote for transporting their chosen vehicle to destinations nationwide and to Canada.  Don’t let our distance stop you from saving thousands on the purchase of your dream car!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We respect your decision and wish you well with your car shopping. If we can be of any further assistance, please do not hesitate to contact the “nice guys” who assisted you before.  

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
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Dear Alan,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry we were not able to accommodate your wishes.  We move 4,000 vehicles through our inventory each month, and we’re sure you can understand how chaotic it would become to start moving vehicles from one location to another for test drives.  Possibly a friend or family member would be willing to take you to our Miami location?  It would b

Dear Alan,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry we were not able to accommodate your wishes.  We move 4,000 vehicles through our inventory each month, and we’re sure you can understand how chaotic it would become to start moving vehicles from one location to another for test drives.  Possibly a friend or family member would be willing to take you to our Miami location?  It would be a shame to pay thousands more than you really need to.  It would be best if you could contact our Customer Service Director, Melissa, toll free at 1-855-994-6396 so we can discuss, in further detail, your specific situation to determine what we can do to help.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

You can also reach us at customerservice@offleaseonly.com with any lingering questions or concerns you may have.

We hope to be speaking with you soon and assisting you in any way we can.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Lisa,

Hearing that you had a GREAT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Jessica,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re sorry to hear that your visit fell short of your expectations.  Our sales staff would have loved to have given you the information you were seeking.  However, although we offer a complimentary Carfax on every vehicle we sell, which se

Dear Jessica,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re sorry to hear that your visit fell short of your expectations.  Our sales staff would have loved to have given you the information you were seeking.  However, although we offer a complimentary Carfax on every vehicle we sell, which separates us from most other dealers in itself, the information on a Carfax has been provided by police reports and insurance reports.  We can only offer what is available on each individual vehicle.  We share everything that we know about every vehicle we sell.  

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

If you should have any lingering questions or concerns, please don’t hesitate to contact our Customer Service Team at customerservice@offleaseonly.com.  You can also contact them toll free at 1-855-994-6396.

Respectfully,
                                                                                                 
Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Yakob,

Thank you for your interest and 5-star rating. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness and professionalism met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinel

Dear Yakob,

Thank you for your interest and 5-star rating. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness and professionalism met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

We wish you well with your vehicle shopping and would be delighted to speak with you further when given the chance.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
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Dear Rubn,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Gregory,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased to hear you had a 5-star experience, but sorry you didn’t find what you were looking for. Your business means a lot to us. We hope, in the near future, you'll either check back with your preferred Sales Associate, check our website, www.OffLeaseOnly.com, for the vehicle you’re seeking, or use our website’s "Notify Me" feature to specify the specific vehicle you're looking for. By using the “Notify Me” feature, we would then call you once the ve

Dear Gregory,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased to hear you had a 5-star experience, but sorry you didn’t find what you were looking for. Your business means a lot to us. We hope, in the near future, you'll either check back with your preferred Sales Associate, check our website, www.OffLeaseOnly.com, for the vehicle you’re seeking, or use our website’s "Notify Me" feature to specify the specific vehicle you're looking for. By using the “Notify Me” feature, we would then call you once the vehicle you had specified had come in. We receive about 1,000 new vehicles every week and currently have over 4,100 vehicles on our lots. We hope to hear from you again.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
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Dear Thomas,

On behalf of the Off Lease Only team, we thank you for the CARFAX inquiry. We’re pleased you were happy with our response. Please note free CARFAX Vehicle History Reports are available on our website, www.OffLeaseOnly.com, for all our vehicles. We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Tuan,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now, we rely heavily on your feedback for quality control.

We apologize for the inconvenience of your long wait. We understand your frustrations, and are currently in the process of expanding our Miami location to provide a higher level of service for our customers.

We have found that when saving customers thousands of dollars on the purchase of their dream car, word gets

Dear Tuan,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now, we rely heavily on your feedback for quality control.

We apologize for the inconvenience of your long wait. We understand your frustrations, and are currently in the process of expanding our Miami location to provide a higher level of service for our customers.

We have found that when saving customers thousands of dollars on the purchase of their dream car, word gets around and the crowds do come.  We take pride in taking care of every customer as promptly and efficiently as possible, while also giving them the freedom to take test drives on their own, and browsing the inventory without the annoyance of having a salesperson over their shoulder. Sometimes, particularly on Saturdays, it can get crowded and become challenging.

We are sorry to hear that a poor job was done on the detailing of your car. Please contact our Customer Service Director, Melissa, toll free at 1-855-994-6396 so we can address that concern with you. You can also reach Melissa at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

On behalf of your friends here at Off Lease Only Miami, we wish you many safe travels in your new ride!

Respectfully,

Your Off Lease Only Customer Service Team - Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Paul,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you were impressed with our response. We strive for total customer satisfaction.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Alina,

Thank you for purchasing your vehicle at Off Lease Only in Miami. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Kim,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Viveola,,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Dan,
Thank you for contacting and considering Off Lease Only. We appreciate your sharing your thoughts and comments about your experience with our Miami location. We’re glad to hear that you found our responses very informative.
We appreciate that you would have purchased from us had you not found the right vehicle in Jacksonville. We wish you the best with your new vehicle and hope you will consider Off Lease Only in the future.
Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners Mark and Eileen Fischer

Dear Ray,

On behalf of the Off Lease Only team, we thank you for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear MaryEllen,

We really appreciate your taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

We understand your concerns with a vehicle that has a history of a previous accident.  However, our vehicles are purchased from the same auto manufacturers' auctions that all dealers purchase their vehicles from.  Any vehicle that has been in a previous accident has been repaired according to the manufacturer’s specifications and signed off by the manufactu

Dear MaryEllen,

We really appreciate your taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

We understand your concerns with a vehicle that has a history of a previous accident.  However, our vehicles are purchased from the same auto manufacturers' auctions that all dealers purchase their vehicles from.  Any vehicle that has been in a previous accident has been repaired according to the manufacturer’s specifications and signed off by the manufacturer before it is offered for sale. For added peace of mind, we invite our customers to take any vehicle of their choice to a third party mechanic for evaluation (prior to purchasing) and we offer service agreements up to 7 years or 150,000 miles effective from the date of purchase. We currently have over 1,300 vehicles in our inventory without previous accidents, which is significantly more than most other dealers offer in their entire used car inventories.

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a free CARFAX on every vehicle we sell. We receive numerous compliments regarding our full disclosure of the complete purchase process including the vehicle's CARFAX report, and customers are surprised to find that we even disclose previous accidents even when they're not reported on CARFAX.  

We currently have over 4,000 vehicles in our inventory for you to choose from. We also have a really awesome NOTIFY ME feature on our website that’s available to you. Here’s the link to get you there:  http://www.offleaseonlynotifyme.com/.  Just scroll down, fill in the information based on the vehicle you’re looking for, and you’ll be notified as soon as one arrives in our inventory!  You can fill out as many as you like.  We have more than 1,000 new vehicles arriving in our inventory every week.  As soon as you’re notified that one has arrived, according to your requested information, please record the stock number and give us a call.  Don’t give up!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons - saving their customers thousands on their dream cars and genuinely caring about each customer’s happiness before, during and after the sale. Off Lease Only is proud to offer the most transparent used car buying experience with no dealer fees, no stress of haggling price and no commissioned sales people.

If you have any lingering questions or concerns, please don’t hesitate to contact us at customerservice@offleaseonly.com.  It’s our pleasure to assist you.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
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Dear Vince,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a free Carfax on every vehicle we sell. We receive numerous compliments regarding our full disclosure of the complete purchase process including the vehicle's Carfax report, and customers are surprised t

Dear Vince,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a free Carfax on every vehicle we sell. We receive numerous compliments regarding our full disclosure of the complete purchase process including the vehicle's Carfax report, and customers are surprised to find that we even disclose previous accidents even when they're not reported on Carfax.  

Our vehicles are purchased from the same auto manufacturer’s auctions that all dealers purchase their vehicles from.  Any vehicle that has been in a previous accident has been repaired according to the manufacturer’s specifications and signed off by the manufacturer before it is offered for sale. For added peace of mind, we invite our customers to take any vehicle of their choice to a third party mechanic for evaluation (prior to purchasing) and we offer service agreements up to 7 years or 150,000 miles effective from the date of purchase. We currently have nearly 1,300 vehicles in our inventory without previous accidents, which is significantly more than most other dealers offer in their entire used car inventory.

If you have any lingering questions or concerns, please feel free to contact our Customer Service Team at customerservice@offleaseonly.com or call toll free at 1-855-994-6396.  We care about your concerns before, during, and after the sale.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

We hope to be hearing from you soon, and assisting you in any way we can.

Respectfully,

Your Off Lease Only Customer Care Team - Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Jamie,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear LT,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

It seems that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. We apologize.  This never should have happened.  Who were you initially in contact with regarding the vehicle you were interested in?  Was any explanation given as to when you could expect to see photos?  We really thank you for alerting us to this mat

Dear LT,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

It seems that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. We apologize.  This never should have happened.  Who were you initially in contact with regarding the vehicle you were interested in?  Was any explanation given as to when you could expect to see photos?  We really thank you for alerting us to this matter and would like to know more about who you were in contact with and what transpired so we can prevent this from happening again.
Please contact our Customer Service Department at customerservice@offleaseonly.com.  Better yet, contact our Customer Service Director, toll free at 1-855-994-6396 so we can immediately address this concern.

We wish you the best with your new car purchase, but we really hate to see anyone pay thousands more than they should.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

We look forward to speaking with you soon.

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Ramineni,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only in Miami. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating a

Dear Ramineni,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only in Miami. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

We wish you well with your vehicle shopping and would be delighted to speak with you further when given the chance.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
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Dear Michael,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Freddie,

Hearing that you had an EXCELLENT, 5-star experience is the best thing we could hope for! Your business and satisfaction mean a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Jeffrey,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future too.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Lttai,

Thank you for considering Off Lease Only in Miami. It’s great to hear that your inquiry earned us a 5-star rating! We hope your talks with Luis continue to go well and thank you for taking the time to share your thoughts.   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Fabian,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.
We’re glad to hear that you were pleased with our response.  We take pride in personally responding to each and every inquiry. We move over 4,000 vehicles through our system each month and do our best to achieve 100% accuracy. It’s amazing how much information is involved with every single vehicle.  Unfortunately, we make mistakes every now and then. Thank yo

Dear Fabian,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.
We’re glad to hear that you were pleased with our response.  We take pride in personally responding to each and every inquiry. We move over 4,000 vehicles through our system each month and do our best to achieve 100% accuracy. It’s amazing how much information is involved with every single vehicle.  Unfortunately, we make mistakes every now and then. Thank you for bringing that particular one to our attention.
Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.
We look forward to assisting you in any way we can.
Respectfully,
Your Off Lease Only Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer
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Dear Leslie,

Hearing that you had THE BEST experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Bob,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this 5-star review about our dealership! We are thrilled that you enjoyed your experience with Jose. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for considering Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Michael,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

We’re disappointed to hear that the response to your inquiry fell short of your expectations. We are set apart from most dealerships.  It’s highly possible that you weren’t told about the certainty of the availability of the vehicle you were interested in.  We have over 200 salespeople selling out of an inventory of about 4,000 vehicles at the same

Dear Michael,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

We’re disappointed to hear that the response to your inquiry fell short of your expectations. We are set apart from most dealerships.  It’s highly possible that you weren’t told about the certainty of the availability of the vehicle you were interested in.  We have over 200 salespeople selling out of an inventory of about 4,000 vehicles at the same time.  It’s not uncommon to have more than one customer interested in the same vehicle at the same time.  It’s very frustrating to tell a potential customer on the phone that a particular vehicle is available, when in reality someone else is in the process of signing the final paperwork on the sale, especially if it’s a one of a kind, as we’re assuming the one you’re referring to is.

We also understand that the Off Lease Only experience is not for everyone. We’ve found that one virtue that most of our 125,000 happy customers possess is patience.  We welcome you to come in for a visit to one of our locations to fully understand our process.  We’re confident you’ll understand the reasoning behind the answer you received to your inquiry.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

We hope you’ll give us a second look.  If not, we understand and wish you happy shopping with your collections!

Respectfully,

Your Off Lease Only Customer Care Team – Sharon
On behalf of the owners – Mark and Eileen Fischer Less ...

Dear Jo,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for shopping at Off Lease Only in Miami. We hope your lighter-colored car comes in in the near future. That could very well happen as we receive about 1,000 new vehicles every week. We look forward to talking with you again soon.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear JOSH,

Thank you for purchasing your car at Off Lease Only. It’s great to hear that your experience with us earned a 5-star rating! It’s also great to know that you were fully satisfied. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Dick,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a de

Dear Dick,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

We wish you well with your vehicle shopping and would be delighted to speak with you further if given the chance.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
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Dear Len,

Thank you for visiting Off Lease Only in Miami. We're glad to hear you enjoyed working with Manny. Your business means a lot to us. We hope you'll either check back with Manny, call our Customer Care Department, check our website or use its "Notify Me" feature to be automatically notified when an acceptable car comes in. We receive about 1,000 new vehicles every week. We hope to see you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Mei,

Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Janell,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear HANY,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Alan,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only in Miami. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and n

Dear Alan,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only in Miami. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

We wish you well with your vehicle shopping and would be delighted to speak with you further if given the chance.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
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Dear Viggy,

Thank you for visiting Off Lease Only in Miami. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that you enjoyed our customer service and friendly staff. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Dear Tom,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 800 employees now we rely on your feedback for quality control.

Thank you so much for alerting us to this issue. We care about your concerns before, during, and after the sale. What is the name of the salesperson you were in contact with? It may be that he needs more training in customer service

Dear Tom,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 800 employees now we rely on your feedback for quality control.

Thank you so much for alerting us to this issue. We care about your concerns before, during, and after the sale. What is the name of the salesperson you were in contact with? It may be that he needs more training in customer service.  If you would contact our Customer Service Director, Melissa, toll free at 1-855-994-6396 and provide us with some more information, it would be a big help in resolving this concern.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

We look forward to speaking with you soon and assisting you in every way we can.

Your Off Lease Only Customer Care Team – Sharon

On behalf of the owners – Mark and Eileen Fischer
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Dear Jessica,

Thank you for your phone inquiry. Your business means a lot to us. We hope you'll either check back with your phone contact/Sales Associate or our Customer Care Department, check our website or use its "Notify Me" feature for the car you're looking for. We receive about 1,000 new vehicles every week. We hope to hear from you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer

Dear Lynda,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Owners, Mark and Eileen Fischer

DearThomas,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dear Walt,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners

Dear Moe,

Thank for your i5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon.  

Sincerely,
Your Off Lease Only Customer Care Team
Dennise D. Rodriguez, Review Administrator
On behalf of Owners, Mark and Eileen Fischer

Dear Mike,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise D. Rodriguez, Review Administrator
In behalf of Mark and Eileen Fischer, Owners