Off Lease Only Miami

5580 NW 145th Street
Opa Locka, FL 33054

Sales: (561) 609-0422

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https://static.cargurus.com/images/forsale/2017/07/27/16/58/2014_honda_pilot-pic-2361975595865400126-152x114.jpeg

2014 Honda Pilot EX 4WD Used Cars in Opa Locka, FL 33054

Great Deal
$4,095 BELOW
CarGurus IMV of $23,094

Price: $18,999

Mileage: 36,770

Location: Opa Locka, FL 33054

Average time on market: 30 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Taffeta White Description: Used 2014 Honda Pilot EX 4WD for sale - $18,999, 36,770 miles with Bluetooth, Backup Camera, Alloy Wheels
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2014 Hyundai Genesis Coupe 2.0T Premium Used Cars in Opa Locka, FL 33054

Great Deal
$3,933 BELOW
CarGurus IMV of $19,932

Price: $15,999

Mileage: 13,094

Location: Opa Locka, FL 33054

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Santiago Silver Description: Used 2014 Hyundai Genesis Coupe 2.0T Premium for sale - $15,999, 13,094 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2011 Lincoln MKX AWD Used Cars in Opa Locka, FL 33054

Great Deal
$3,865 BELOW
CarGurus IMV of $15,864

Price: $11,999

Mileage: 71,415

Location: Opa Locka, FL 33054

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2011 Lincoln MKX AWD for sale - $11,999, 71,415 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/27/16/58/2015_mercedes-benz_cls-class-pic-5529533160997669263-152x114.jpeg

2015 Mercedes-Benz CLS-Class CLS 550 4MATIC Used Cars in Opa Locka, FL 33054

Great Deal
$7,053 BELOW
CarGurus IMV of $52,052

Price: $44,999

Mileage: 31,124

Location: Opa Locka, FL 33054

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Designo Diamond White Metallic Description: Used 2015 Mercedes-Benz CLS-Class CLS 550 4MATIC for sale - $44,999, 31,124 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/27/16/58/2015_bmw_6_series-pic-6114298414958134409-152x114.jpeg

2015 BMW 6 Series 650i xDrive Convertible Used Cars in Opa Locka, FL 33054

Great Deal
$8,026 BELOW
CarGurus IMV of $54,025

Price: $45,999

Mileage: 34,989

Location: Opa Locka, FL 33054

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Space Gray Metallic Description: Used 2015 BMW 6 Series 650i xDrive Convertible for sale - $45,999, 34,989 miles with Leather Seats, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Heat Package, Climate Package
https://static.cargurus.com/images/forsale/2017/07/27/16/58/2016_audi_s5-pic-359937831166779329-152x114.jpeg

2016 Audi S5 3.0T quattro Premium Plus Used Cars in Opa Locka, FL 33054

Great Deal
$5,386 BELOW
CarGurus IMV of $46,385

Price: $40,999

Mileage: 14,310

Location: Opa Locka, FL 33054

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Black Description: Used 2016 Audi S5 3.0T quattro Premium Plus for sale - $40,999, 14,310 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/08/03/13/19/2015_ford_taurus-pic-6379038141313245336-152x114.jpeg

2015 Ford Taurus SHO AWD Used Cars in Opa Locka, FL 33054

Great Deal
$4,014 BELOW
CarGurus IMV of $26,013

Price: $21,999

Mileage: 20,785

Location: Opa Locka, FL 33054

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ingot Silver Metallic Description: Used 2015 Ford Taurus SHO AWD for sale - $21,999, 20,785 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/23/14/54/2015_ford_explorer-pic-5721469562549437463-152x114.jpeg

2015 Ford Explorer XLT 4WD Used Cars in Opa Locka, FL 33054

Great Deal
$4,388 BELOW
CarGurus IMV of $24,387

Price: $19,999

Mileage: 44,650

Location: Opa Locka, FL 33054

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tuxedo Black Metallic Description: Used 2015 Ford Explorer XLT 4WD for sale - $19,999, 44,650 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/09/05/16/54/2014_ford_explorer-pic-7232073865956994376-152x114.jpeg

2014 Ford Explorer XLT Used Cars in Opa Locka, FL 33054

Great Deal
$3,987 BELOW
CarGurus IMV of $22,986

Price: $18,999

Mileage: 33,648

Location: Opa Locka, FL 33054

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ingot Silver Metallic Description: Used 2014 Ford Explorer XLT for sale - $18,999, 33,648 miles with Bluetooth, Alloy Wheels
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2014 Honda CR-V EX-L AWD Used Cars in Opa Locka, FL 33054

Great Deal
$2,761 BELOW
CarGurus IMV of $19,760

Price: $16,999

Mileage: 23,547

Location: Opa Locka, FL 33054

Average time on market: 30 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Urban Titanium Metallic Description: Used 2014 Honda CR-V EX-L AWD for sale - $16,999, 23,547 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/28/11/52/2014_bmw_x5-pic-296737065274857503-152x114.jpeg

2014 BMW X5 xDrive35i Used Cars in Opa Locka, FL 33054

Great Deal
$5,690 BELOW
CarGurus IMV of $38,689

Price: $32,999

Mileage: 23,297

Location: Opa Locka, FL 33054

Average time on market: 45 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Glacier Silver Metallic Description: Used 2014 BMW X5 xDrive35i for sale - $32,999, 23,297 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Storage Package, Alloy Wheels
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2014 BMW 4 Series 428xi xDrive Used Cars in Opa Locka, FL 33054

Great Deal
$4,222 BELOW
CarGurus IMV of $26,221

Price: $21,999

Mileage: 25,279

Location: Opa Locka, FL 33054

Average time on market: 49 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Black Sapphire Metallic Description: Used 2014 BMW 4 Series 428xi xDrive for sale - $21,999, 25,279 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, SE Package
https://static.cargurus.com/images/forsale/2017/09/18/17/22/2014_toyota_rav4-pic-3496328851814352691-152x114.jpeg

2014 Toyota RAV4 Limited AWD Used Cars in Opa Locka, FL 33054

Great Deal
$2,979 BELOW
CarGurus IMV of $20,978

Price: $17,999

Mileage: 37,274

Location: Opa Locka, FL 33054

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Magnetic Gray Metallic Description: Used 2014 Toyota RAV4 Limited AWD for sale - $17,999, 37,274 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/09/14/10/21/2015_bmw_x5-pic-8552182175407344075-152x114.jpeg

2015 BMW X5 xDrive35i Used Cars in Opa Locka, FL 33054

Great Deal
$5,357 BELOW
CarGurus IMV of $38,356

Price: $32,999

Mileage: 32,000

Location: Opa Locka, FL 33054

Average time on market: 23 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Jet Black Description: Used 2015 BMW X5 xDrive35i for sale - $32,999, 32,000 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System, SE Package
https://static.cargurus.com/images/forsale/2017/09/18/17/22/2014_bmw_5_series-pic-1075825348488394308-152x114.jpeg

2014 BMW 5 Series 550i xDrive Used Cars in Opa Locka, FL 33054

Great Deal
$5,599 BELOW
CarGurus IMV of $32,598

Price: $26,999

Mileage: 41,495

Location: Opa Locka, FL 33054

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Black Sapphire Metallic Description: Used 2014 BMW 5 Series 550i xDrive for sale - $26,999, 41,495 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 8, 2017
IndyGixxer
I asked for photos. Never got them. Just a bunch of canned email responses,. Very disappointing interactions
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear IndyGixxer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over a thousand employees now we rely on your feedback for quality control.

We’re so sorry to hear that you did not receive the level of service that the owners started this company to provide.  We take pride in personally responding to each and every inquiry that we receive.  Who did you ask for photos?  We understand why you’re disappointed.  Please contact our Customer Service Director, Melissa, toll free at 1-
 More ...
Sep 6, 2017
GuruDS8H9
courteous and informative
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear GuruDS8H9,

Thank you for the 5-star rating and kind review about your experience with Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Aug 31, 2017
great
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Greg,

Thank you so much for the 5-star rating! We hope you felt like part of the family during your visit to our Miami location. Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale. Off Lease Only is proud to of
 More ...
Aug 27, 2017
Luca gave us a good tour and explanation of the facilities and the car. Unfortunately my wife had other cars in mind.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Samuel,

Thank you SO much for your thoughtful review! Thanks also for the 5-star rating. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that you enjoyed your experience with Luca, and we hope you felt like part of the family during your visit to our Miami location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a visio
 More ...
Aug 20, 2017
Mike Costanza contacted me the following day after viewing the car online. He listened and assured me that he'll be available when I'm ready. The experience so far has been great.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Timothy,

Thank you SO much for your thoughtful review! Thanks also for the 5-star rating. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re glad to hear that Mike is helping make your car shopping experience with Off Lease Only so pleasant.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying exper
 More ...
Aug 18, 2017
Jim Irwin
Responded promptly but car was no longer available.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jim,

Thank you for sharing your feelings and your comments about your experience with our Off Lease Only Palm Beach location.

It's encouraging to hear that our customer service team responded promptly when you called to inquire about a vehicle you recently saw on our website: www.offleaseonly,com  

We’re so sorry to hear that the car you were interested in got sold. Unfortunately, that is a common problem.  Vehicles sell so quickly here.  With that said, we do have a really awesome NOTIFY ME  feature on our website that’s available to you. Here’s the link to get
 More ...
Aug 18, 2017
Great customer service
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Esteban,

Thank you SO much for the 5-star rating! Your feedback is highly appreciated and is right on point with our main objective, great customer service! We hope that you felt like part of the family during your visit to our Miami location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream car
 More ...
Aug 11, 2017
Awesome
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Stephanie,

Thank you so much for the Off Lease Only review and 5-star rating! We're thrilled to hear that you had an "awesome" experience, and we hope you felt like part of the family during your visit to our Miami location.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genu
 More ...
Aug 6, 2017
Belvedere_1005
Very quick and informative.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:


Dear Belvedere _1005,

Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your experience with our staff was so positive. Your business means a lot to us.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before,
 More ...
Jul 26, 2017
Timo Lover
Very quick response in answering my request.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Timo,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your car shopping experience with our team was so positive.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with nearly 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's h
 More ...
Jul 25, 2017
Mrniyi
I was very interested in this vehicle. I called asked for 24 hour hold, paid for vehicle inspection from 3rd party since I am out of state and after the inspector checked the car they told me it was sold. :(
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mrniyi,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances
 More ...
Jul 15, 2017
DDG63
Responded quickly and were very helpful.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear DDG,

It is reassuring to know that our Team, provided you with a hassle-free and welcoming shopping experience. Off Lease Only primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve.

We look forward to doing business with you again.

Sincerely,
Your Off Lease Only Customer Care Team - Dennise
On behalf of the owners Mark and Eileen Fischer
Jul 14, 2017
Quick to respond
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Cliff,

Thank you for taking the time to submit your feedback. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Off Lease Only satisfied. We are very appreciative of your 5-star review. We appreciate you for trusting us with your car buying needs and we hope to see you again.

Sincerely,
Your Off Lease Only Customer Care Team - Dennise
On behalf of the owners Mark and Eileen Fischer
Jul 2, 2017
Very responsive, did not provide 5 star rating as website indicated "we want your trade". However, after offering trade Rep. indicated this is a wholesale dealer, and trade value would be low. Perhaps changing website to reflect "trades welcome" is in order?
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Bobby,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We hope that you felt like part of the family during your visit.

Thank you for your input, regarding our trades, and we will take it into consideration.  It sounds like you might have been dissatisfied with our trade appraisal process.  We would like to have the opportunity to discuss this with you.  Please contact our Customer Service Director, Melissa, toll free,
 More ...
Jun 27, 2017
ubusch
They answered my question quickly
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear ubusch,
Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.
The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car.
On behalf of your friends here at Off Lease Only, we look forward to seeing you soon!
Sincerely,
Your Off Lease Only Customer Care Team &ndas
 More ...
Jun 23, 2017
dougcvaudio
They did get back to me but it was a form letter. I asked a specific question about the vehicle.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Doug,

Thank you for taking the time to share your experience with our Off Lease Only Miami location.

We’re so sorry that you did not get the level of service that the owners started this company to provide.  We take pride in personally responding to each individual inquiry.  It sounds like someone did not give the attention to your inquiry that was necessary.
Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396.  You can also reach us at customerservice@offleaseonly.com.  We would like to answer your questions and provide the information you ne
 More ...
Jun 22, 2017
Timely contact
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear John,

Thank you so much for taking the time to rate your experience with Off Lease Only publicly, on CarGurus, We are thrilled that your visit to our Miami location earned us a 5-star rating. We hope that you felt like part of the family during your visit.

Thank you for choosing Off Lease Only as your #1 Used Car Dealer!

On behalf of your friends here at Off Lease Only, we look forward to serving you for years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Jun 13, 2017
Danny33030
Fabio Alves, is very helpful and very professional. Would definitely 100% recommend him to family and friends. Thank you for your help.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Danny33030,

Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!  

The owners started this business with 2 cars and their life savings and has grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth
 More ...
Jun 11, 2017
Guru34WJ
Good
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Guru34WJ,

It's great to know that your Off Lease Only experience earned us a 5-star rating! We hope that you felt like part of the family during your visit to our Miami location.
Thank you for choosing Off Lease Only as your #1 used car dealership! We look forward to working with you for years to come.

Sincerely,

Your Off Lease Only Customer Care Team – Robin
On behalf of the owners – Mark and Eileen Fischer
Jun 4, 2017
Tloveangel
Gio was great with keeping in contact with me. Just kept running into too many cars with structure damage. We ending up buying directly from the dealer.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tloveangel,

Thank you so much for your thoughtful Off Lease Only review. Thanks also for the great rating! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We’re glad to hear that you enjoyed your experience with Giovanni, and we hope you felt like part of the family during your visit to our Miami location.

It's important to mention, that we do have a considerable amount of vehicles in our inventory with clean Carfa
 More ...
Jun 2, 2017
Good experience--no pressure and very good staff !
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Zen,

We're glad to hear that your sales experience with our staff was so pleasant.  Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Jun 1, 2017
This was the second vehicle purchased this year, that should say something in itself. From initial contact to after the sale, the follow up is amazing. Their inventory is full of beautiful and clean vehicles.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Kelly,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business AGAIN! Thanks also for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others, and we look forward to working with you for many years to come. Enjoy your ride!

Sincerely,

Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
May 26, 2017
They contacted me about the wrong car, and I've sent multiple emails since then and they never responded.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Christina,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. There is no excuse to not get a response, especially after you’ve sent multiple emails.

Please contact our Customer Service Director, Melissa, so we can have the opportunity to make things right by you.  You can reach Melissa, toll fre
 More ...
May 14, 2017
It was good. Car was purchased and is as advertised. I can recommend shopping with them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tony,

Thank you SO much for your Off Lease Only review!  We appreciate your time and the extra effort it takes to provide your feedback.  We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.  

We’re thrilled to hear that you enjoyed your sales experience with Off Lease Only, and we hope you felt like part of the family during your visit to our Miami location. It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer fe
 More ...
May 13, 2017
Dealer contacted me immediately. Many people loudly working in background. The SUV was not available. Half hour later I get a sales call for a warranty on a used car. And then another sales call. I have quit answering calls from Florida.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ann,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

You mentioned that you received several phone calls from Florida.  Were these all from Off Lease Only?  You should not have received a call regarding a warranty on a used car or any additional sales calls from us.  If you reach out to our Customer Service Director, Melissa, we’ll be happy to add a note in our files to stop calling you.  We do take pride in persona
 More ...
May 10, 2017
Bought a car flew in didn't know if the place was legit. Well it is great service great deals
2 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Bennie,

Thank you SO much for your business!! We appreciate you taking the time to post a review on CarGurus. Thanks also for the 5-star rating!
On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!   

Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer



May 6, 2017
Several sales people made initial contact but nothing about the vehicle in question. Still waiting. I also sent an email describing the vehicle I was looking for but so far no response. Yet another disappointment from another dealer.
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jennifer,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. Who were the salespeople who initially contacted you and what was discussed?  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396, so we can give you the immediate attention you deserve.
Our owners, Mark and Eile
 More ...
Apr 27, 2017
ilyasb
Buying this vehicle
3 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear ilyasb,

Thank you so much for the 5-star rating!
On behalf of your friends here at Off Lease Only, we thank you for your business and look forward to working with you for many years to come.

Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer



Apr 27, 2017
Viva_2073
I asked them for more pictures. They respond my email with generic message but didn't sent me the pictures.
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Viva_2073,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.

We take pride in personally responding to every inquiry we receive.  We apologize that you didn’t receive the photos you requested. Can you tell us who responded to you with a generic message?  Please contact our Customer Service Direc
 More ...
Apr 24, 2017
Junior was a great help. Great selection. Pleasant experience.
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Keith,

We are thrilled that you enjoyed your experience with Junior. Thank you SO much for sharing your feedback on CarGurus. Thanks also for the 5-star rating!

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car. We look forward to working with you on years to come.

Sincerely,
Your Off Lease Only Customer Care Team
Robin

Apr 10, 2017
great to deal with
0 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear John,

We are so happy you had a GREAT experience at our Miami location. Thank you for sharing our Off Lease Only review on CarGurus. Thanks also for the 5-star rating!

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car. We look forward to working with you on years to come.

Sincerely,
Your Off Lease Only Customer Care Team
Robin


Apr 10, 2017
TLX_3501
Great feed back.
0 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear TLX_3501,

We really appreciate the 5-star rating!
Thank you for your business and for choosing Off Lease Only as your used car destination.  On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride!

Sincerely,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer

Apr 8, 2017
jmhkicker2
Quick and courteous. Answered my questions. Five stars.
0 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear jmhkicker2

Thank you so much for your Off Lease Only review. Thanks also for the 5-star rating! Your feedback is highly appreciated and is right on point to our main objective, excellent customer service!

Respectfully,
Your Off Lease Only Customer Care Team - Robin
On behalf of the owners – Mark and Eileen Fischer
Mar 25, 2017
Very good
0 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Zaida,

Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Mar 25, 2017
Mauro called me back with very detailed and specific instructions towards getting the var I wanted. He was very prompt and respectful.
1 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Isandel,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mauro. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for considering Off Lease Only as your used car destination.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Mar 21, 2017
GuruX9T
Return called back but vehicle was sold when time of call.
0 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear GuruX9T,

Thank you for taking the time to share your thoughts and feelings about your Off Lease Only-Miami inquiry. Thanks also for the 5-star rating. We certainly understand your frustrations regarding how quickly our cars sell. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. Don’t give
 More ...
Mar 19, 2017
Awesome place to look for a car. Great people very open, honest and transparent. Excellent cars and prices. Good good too.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Martavis,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Mar 14, 2017
Great place never saw anything like it.
0 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tom,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you success with your vehicle shopping. We hope to see you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Mar 9, 2017
Bought this car as listed. No pressure and very helpful sales people.
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Stephen,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business and for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Mar 6, 2017
Great Price Cool people but also a Long Wait and Over Crowded to the point its overwhelming
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jamal,

On behalf of the Off Lease Only team, we thank you for visiting us and giving us the opportunity to earn your business. Thanks also for sharing your Off Lease Only experience with us and others. We apologize for your wait. Please note that we had record sales (record crowds) in March and our Finance Department has over 20 potential lenders they work with. We always try to find the best interest rates for our customers. Unfortunately, that can take some time. In addition, we are always looking for excellent staff to add to our team to make our customers’ experience more tim
 More ...
Mar 3, 2017
DoreenJewell
They were great! Really helpful and did not even try to push any other cars on me that I did not want
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear DoreenJewell,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new vehicle. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Mar 1, 2017
Everyone was helpful overall and polite. BUT my advice to anyone READ,READ,READ everything,all documents before signing, dont let the finance fast talk u & try giving u his fast summary of what your signing just to get your signature, & you end up stuck with incorrect information & paying more than what you thought. I wouldn't refer dealership to anyone
9 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Antonelya,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We’re really glad to hear that you found the sales staff helpful overall and polite, and we hope that you felt like part of the family during your visit.

It sounds like things went well for you until you got with our Finance Department.  Who was the Finance Manager you worked with?  We would like more information from you on this matter.  You should be he
 More ...
Feb 26, 2017
VehiCROSS_762
Unbelievably busy place. If you want a particular car you must act quickly.I did and got the car but literally one minute later another customer wanted it too.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear VehiCROSS_762,

Thank you for taking the time to share your thoughts and feelings about our Off Lease Only Miami location. Yes, our vehicles do tend to sell quickly. One tactic we’ve seen customers successfully use is to call at the close of the day to check the availability of the vehicle of interest. If the vehicle is available at the end of the night, they come in first thing the next morning, when we open. Another thing to keep in mind is, as quickly as vehicles are sold, they are being replaced. We receive about 1,000 new vehicles every week.

On behalf of all of us here at
 More ...
Feb 19, 2017
I did not buy from them but appreciate their honesty about the car.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear RPkings,

Off Lease Only is thrilled to receive your five-star rating and positive comments about our honesty regarding our vehicles. Your satisfaction and your business mean a lot to us. We couldn’t ask for nicer feedback, and thank you for taking the time to share it.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Feb 16, 2017
6 different people involved and lots of wasted time. After 3 days they so how had the wrong car even though I had provided the vin and stock number several times. I'm still waiting to hear back about some details before ,sign the paperwork. Not very professional. And no one available to go for a test drive with 3rd party inspector.
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jeff,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. We’re a little confused as to the test drive with 3rd party inspector.  Please contact our Customer Service Director, Melissa, toll free, at 1-855-994-6396 so we can give you the immediate attention you deserve, and address these issues that y
 More ...
Feb 13, 2017
Salesmen was very good after all the talk he went to his boss the manager don't even want to sit down with me to help that's why I give them ***
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Geraldo,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.
We’re glad to hear that you were pleased with your salesperson’s service, and we really hope that you felt like part of the family during your visit.

We’re extremely disappointed to hear about what you experienced with the Sales Manager and would appreciate it if you would give us more detailed information on just what happened, and what was said.
 More ...
Feb 11, 2017
Wonderful
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mike,

Hearing that you had a WONDERFUL experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.
.
Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Feb 9, 2017
The vehicle was available for showing, weren't any picturesuggestions either. The sales person was going to get photos and I got a email stating that there was work to be done on the vehicle and haven't heard anything since.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Troy,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

Who did you speak with who was supposed to get photos for you but didn’t get back to you?  We would like to assist you in any way we can, but we need some more information from you.  Please contact our Customer Service Director, Melissa, toll
 More ...
Feb 8, 2017
I got my car from this dealer yesterday, excellent customer service, sales, etc, very satisfied with them
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alejandra,

Thank you for purchasing your car at Off Lease Only in Miami. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Feb 4, 2017
quick and courteous response
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jim,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s hap
 More ...
Feb 3, 2017
They advertise a bait car I call first they say they have the car when I got they said they sold it try to get me to look at something else for way more money what they advertise was too good to be true
11 of 12 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Gary,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

So sorry to hear that the car you were interested in got sold.  Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 4,000 vehicles each month.  Because of our volume, we’re not able to hold vehicles for customers.  We do make special circumstances
 More ...
Jan 31, 2017
Looking for 4wd. Great working with them though
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Matt,

Thank you for your comments.  We’re glad to hear that you enjoyed working with us.
Did you get the full assistance that you needed to find the 4wd you’re looking for?  We currently have 181 4wd vehicles in our total inventory.  We’re confident we can find the right vehicle for you.

Who was your salesperson?  Have you visited our website? Just go to offleaseonly.com and search for all 4wd vehicles. If you have any questions, or need any help, please contact our Customer Care Center, toll free, at 1-855-975-7950.  We’ll be happy to assist you in any way
 More ...
Jan 25, 2017
Very nice folks. Surprisingly, with the amount of traffic they get, they're pretty responsive! I will continue to shop for the type & style of car I want at their sites. With CarFax's available on the cars - it's easy to see what you're getting in terms of usage. And, the fact that they'll hold a car for a test drive or "look-see" when you're travelling from out of area (with a few caveats) is another nicety. Good concept - good folks!
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Evan,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family.

As Off Lease Only receives about 1,000 new vehicles every week, we hope to hear from you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eil
 More ...
Jan 21, 2017
Worked with Rep and I sent in an inquiry. I was told the vehicle was going through inspection and would have wait until ready. I followed up 3 times with inquiries including a final email stating this was the vehicle I wanted and to please notify me when ready. I canceled other appointments with other various dealers. I heard NOTHING back. I followed up one more time and was responded 2 days later that vehicle was sold. Then rep says "as I mentioned we are high volumn"...WOW! After this experience I will be moving on
9 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jason,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re so sorry to hear that you clearly did not get the level of service the owners started this company to provide. Who did you speak with?  It is true that we’re high volume, but you should have been responded to in a much quicker man
 More ...
Jan 2, 2017
Vehicle had frame damage and branded title
30 of 30 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Joe,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

Vehicles are now built with unibody and no longer frames, unless it’s a truck.  Typically, when "frame damage" is reported by the seller, and the seller is the auction, this is a common remark found on both Autocheck and Carfax because anytime the Auction discovers any type of damage on a vehicle, and they don't know the exact cause or extent of the dama
 More ...
Jan 2, 2017
craig4570
WOW what a experience. I never shop or bought a car this way. i bought the car i got a good deal on it. the only thing the salesperson drop the ball on delivering the car. he told me it would be detailed and ready to go and it was not.
4 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear craig4570,
First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now, we rely heavily on your feedback for quality control.
We’re so glad to hear that you enjoyed your experience with our Miami team, and we hope that you felt like part of the family during your visit!
We’re disappointed to hear that your car was not ready as promised.  We would like to be able to determine where we missed it in the process.  It’s honest
 More ...
Dec 29, 2016
They were very nice&helpful&im so happy i would reccomend them
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mylikah,

Thank you for taking the time to submit you feedback. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Off Lease Only satisfied. We are very appreciative of your 5-star review. We appreciate you for trusting us with your car buying needs and Thank you for recommending us to others.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer


Dec 29, 2016
Very helpful and friendly staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Susan,

Thank you for your wonderful feedback. At Off Lease Only,  we always strive to meet the needs of our customers no matter the situation. . We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your visit.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 24, 2016
Very good response
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mikell,

At Off Lease Only, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased that our staff responded to all your inquiries. Thank you for your 5-star review and we hope to see you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 23, 2016
great
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alexander,

We are very happy that you had a GREAT experience at Off Lease Only. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Hope to see you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 20, 2016
Poor, I asked for pictures of the vehicle and never received them. I was told the car was getting inspected and they will send the pictures once complete.
11 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Maleeke,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.  Our Customer Service Director, Melissa, should have contacted you by now to address your concerns.  In the event that she was unable to reach you, please contact her, toll free, at 1-855-994-6396.  You can also reach us at customerservice@offlea
 More ...
Dec 13, 2016
Great
2 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ima,

Thank you for your feedback. At Off Lease Only, we always strive to meet the needs of our customers no matter the situation. We hope to see you soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer

Dec 12, 2016
The man on the phone was kind
2 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Elizabeth,

Thank you for taking the time to submit your feedback. Hearing that you received "excellent service" from our sales person over the phone is always encouraging and reassures us of our commitment to our customers. We hope to do business with you in the future.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 11, 2016
Very professional and great service
2 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Nelson,

At Off Lease Only, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for you future used car purchases.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Dec 7, 2016
It's super good..I'll recommend
2 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Julio,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

On behalf of your friends here at Off Lease Only enjoy that ride!  

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eilee
 More ...
Dec 2, 2016
seeswell
5
Very helpful
3 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Seeswell,

At Off Lease Only, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased that our Staff were very helpful regarding your inquiries.

Thank you for your review.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 29, 2016
These people are liars and cheats. I wired the total amount of money for the vehicle and was assured the car was locked down for me. I arranged a carrier for transportation, along with the salespersons name & number. I even had received the contract, signed and sent it back. They called me a couple of days later and said the vehicle wasn't available and had been sold prior to me sending the money. Underhanded dealings with customers. Avoid at all costs!!!
29 of 30 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Burt,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. This never should have happened.  We take pride in our Out of State Deliveries and assuring our customers that they can expect a smooth and stress free process.  Who was your salesperson?  Did you contact the Sales Manager as soon as this happened?
 More ...
Nov 28, 2016
Serious and professional
2 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Eric,

Thank you for taking the time to submit your feedback. Hearing that you received a serious and professional service from our sales team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 27, 2016
a lot cars to see... and the customers services is great
3 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Marlon,

Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. We look very forward to seeing you again in the future!

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 19, 2016
called me and told me all about the car and then he noticed on the Carfax that it had had a accident and I told him I would pass on this car. Very well presentation on the car.
5 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Juergen,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars. Thank you also for your 5-star rating.                   .

Hearing that you had a GREAT experience is the best thing we could hope for Your business means a lot to us. Although you didn't purchase the car you liked,we have more than 1,000 new vehicles arriving in our inventory every week, most of them with a Clean Carfax.  Wh
 More ...
Nov 17, 2016
Received feedback to my inquiry the following day by email as I requested.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Price,

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 17, 2016
Very professional !
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Fred,

Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a professional experience.

We look very forward to seeing you again in the future!

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Nov 12, 2016
Very helpful, Not buying finally from them.
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ike,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.                  .
Hearing that you had a GREAT experience is the best thing we could hope for Your business means a lot to us. Although you didn't purchase from us,  when you decide to purchase, we will be here to help you. We hope you contact our  Customer Service Department, check our website or use it’s “Notify Me&r
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Nov 11, 2016
Absolutely the best car buying experience I have ever had.
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Charles,

First and foremost, thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their
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Nov 9, 2016
The car I asked about was really beat up and the dealership sent me pictures showing it, they didn't try to hide it, appreciate that.
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Garry,

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. All though the car that you liked was not in the best condition, we have more than 1,000 new vehicles arriving in our inventory every week, as soon as you see one that you like, please contact our  Customer Service Department, check our website or use it’s “Notify Me” feature for the car you’re looking for.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago w
 More ...
Nov 8, 2016
They did call me but it was so far away from where I am that it was not worth the trip but they are nice guys
2 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Zubin,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you found our response worthy of 5 stars.

We’ve found that most of our customers, who live out of state, have decided the savings we offer, our transparency and our superior customer service are worth making the purchase.  We’ve had customers fly in from as far away as California and Alaska. To improve our customers’ experience, we have an Out of State Department that is dedicated to serve our customers who are Out of State.  They even offer to pick up our Out of S
 More ...
Nov 6, 2016
Found the car I wanted. Dealer wouldn't bring it up to Palm Beach dealer. I am handicapped and can't travel From Boynton Beach to Opa Locka . Lost the sale!
6 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alan,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry we were not able to accommodate your wishes.  We move 4,000 vehicles through our inventory each month, and we’re sure you can understand how chaotic it would become to start moving vehicles from one location to another for test drives.  Possibly a friend or family member would be willing to take you to our Miami location?  It would b
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Nov 4, 2016
Great!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Lisa,

Hearing that you had a GREAT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Nov 2, 2016
unable to describe in detail the extent of the accident the car was involved in
7 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jessica,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re sorry to hear that your visit fell short of your expectations.  Our sales staff would have loved to have given you the information you were seeking.  However, although we offer a complimentary Carfax on every vehicle we sell, which se
 More ...
Nov 2, 2016
They tried as far as they can try. They're very responsive and discuss professionally
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Yakob,

Thank you for your interest and 5-star rating. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness and professionalism met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinel
 More ...
Nov 1, 2016
Looks that they have a good team work
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Rubn,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Oct 30, 2016
Good experience, very helpful and friendly, did not feel pressured, also original salesperson I talked to was available to start process and introduce me to his associate even though this was his weekend off. Unfortunately this vehicle was not what I was looking for.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Gregory,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased to hear you had a 5-star experience, but sorry you didn’t find what you were looking for. Your business means a lot to us. We hope, in the near future, you'll either check back with your preferred Sales Associate, check our website, www.OffLeaseOnly.com, for the vehicle you’re seeking, or use our website’s "Notify Me" feature to specify the specific vehicle you're looking for. By using the “Notify Me” feature, we would then call you once the ve
 More ...
Oct 27, 2016
asked for and received Carfax - response was good.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Thomas,

On behalf of the Off Lease Only team, we thank you for the CARFAX inquiry. We’re pleased you were happy with our response. Please note free CARFAX Vehicle History Reports are available on our website, www.OffLeaseOnly.com, for all our vehicles. We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 25, 2016
Took too long to complete the process. They need to be more efficient. Took me 7 hours to complete the sale by then they were rush to clean my car so they didn't do a good job cleaning it.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tuan,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now, we rely heavily on your feedback for quality control.

We apologize for the inconvenience of your long wait. We understand your frustrations, and are currently in the process of expanding our Miami location to provide a higher level of service for our customers.

We have found that when saving customers thousands of dollars on the purchase of their dream car, word gets
 More ...
Oct 25, 2016
They contacted me right away and answered my questions
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Paul,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you were impressed with our response. We strive for total customer satisfaction.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 24, 2016
I bought the car from them on that same day
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alina,

Thank you for purchasing your vehicle at Off Lease Only in Miami. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 22, 2016
Will use them in the future
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Kim,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 27, 2016
Viveola
Yes they followed up very professional
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Viveola,,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 24, 2016
Dealer respondes to inquiries very informative, I didn't purchase from dealer because I found a great deal at home in jax fla by luck but had I not found what I was looking for here I would have purchased from this dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dan,
Thank you for contacting and considering Off Lease Only. We appreciate your sharing your thoughts and comments about your experience with our Miami location. We’re glad to hear that you found our responses very informative.
We appreciate that you would have purchased from us had you not found the right vehicle in Jacksonville. We wish you the best with your new vehicle and hope you will consider Off Lease Only in the future.
Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners Mark and Eileen Fischer
Sep 22, 2016
Awesome. Quick. Response
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ray,

On behalf of the Off Lease Only team, we thank you for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 19, 2016
person was nice explained accident to me and I was worried that it damaged the undercarriage.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear MaryEllen,

We really appreciate your taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

We understand your concerns with a vehicle that has a history of a previous accident.  However, our vehicles are purchased from the same auto manufacturers' auctions that all dealers purchase their vehicles from.  Any vehicle that has been in a previous accident has been repaired according to the manufacturer’s specifications and signed off by the manufactu
 More ...
Sep 14, 2016
Great looking cars but is unfortunately that most of their vehicles have been involved in some sort of accidents.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Vince,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a free Carfax on every vehicle we sell. We receive numerous compliments regarding our full disclosure of the complete purchase process including the vehicle's Carfax report, and customers are surprised t
 More ...
Sep 14, 2016
Efficient and well run with friendly people. Definitely would buy there again.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jamie,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Sep 13, 2016
I got an email and I requested real photos (not stock pictures) and was told they would send photos of the actual car, but I never got another response and no photos. I bought a car from another dealer. L.T.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear LT,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

It seems that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. We apologize.  This never should have happened.  Who were you initially in contact with regarding the vehicle you were interested in?  Was any explanation given as to when you could expect to see photos?  We really thank you for alerting us to this mat
 More ...
Sep 13, 2016
Ramineni
Quick response
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ramineni,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only in Miami. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating a
 More ...
Sep 10, 2016
Great follow up
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Michael,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 4, 2016
Excellent experience. Got my car and extremely satisfied.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Freddie,

Hearing that you had an EXCELLENT, 5-star experience is the best thing we could hope for! Your business and satisfaction mean a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 30, 2016
Very Helpful, Look forward to working with them in the future
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jeffrey,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future too.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 30, 2016
Ittai
Luis E-mail me we are still talking!
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Lttai,

Thank you for considering Off Lease Only in Miami. It’s great to hear that your inquiry earned us a 5-star rating! We hope your talks with Luis continue to go well and thank you for taking the time to share your thoughts.   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 30, 2016
Great response,however the vehicle is advertised as an Awd,and it's not its a RWD
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Fabian,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.
We’re glad to hear that you were pleased with our response.  We take pride in personally responding to each and every inquiry. We move over 4,000 vehicles through our system each month and do our best to achieve 100% accuracy. It’s amazing how much information is involved with every single vehicle.  Unfortunately, we make mistakes every now and then. Thank yo
 More ...
Aug 24, 2016
The best
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Leslie,

Hearing that you had THE BEST experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 23, 2016
Jose was excellent with his follow up
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Bob,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this 5-star review about our dealership! We are thrilled that you enjoyed your experience with Jose. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for considering Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 12, 2016
I'm a car " Collector " I have no misunderstanding with this dealer! They put the " STINK " on all used car dealership which is terrible Example: if a business deal goes bad the saying is always said you are like a used car dealership, again I have never done business with this dealer nor tried . I as a " Collector " of rare cars did inquire on a car I asked the simple questions by do you " posses " this car as most car collector's noes you can ask that question to any dealer & they will tell you " YES " as all they have to do is look up on the internet a find it. Simple you would think as anyone could do the exact same. That is why I asked do you as we speak have this CAR. Simple yes or No answer is all that is needed, No i get someone will get back to you when you press do or do you not have this advertised car & you get the run around this why Used Car Dealership get the " STINK " by there name ,again Im not a dealer of anykind just a Buyer of Rare cars, Coins,Art, Wine. ECT. & when you inquire on a Rare automobile & it happens to show up at a off lease or used car dealership 9999 times out of 1000 you get the run around very few times you get a Honest to GOD straight answer, if you do not get the straight so called answer it still is not the truth, Meaning if you go to there facilities you still get the run around like its not here right now, & you say to yourself where could it be as it only has 189 miles on this Rare automobile Best advice I can tell you as a Rare automobile Collector is when the actual Owner is selling it, & you can actually verify its # the place it was purchase from as States has a big factor where it has been all this time service records ECT! I think you get my point if you are a Real buyer & the car actually exist, all you want as a true buyer the actual truth back!!!! Point Made.
1 of 3 people found this review helpful.
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Response from Off Lease Only Miami:

Dear Michael,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

We’re disappointed to hear that the response to your inquiry fell short of your expectations. We are set apart from most dealerships.  It’s highly possible that you weren’t told about the certainty of the availability of the vehicle you were interested in.  We have over 200 salespeople selling out of an inventory of about 4,000 vehicles at the same
 More ...
Aug 7, 2016
Very professional operation - the car was exactly as advertised, the salesman Geoff was just friendly, knowledgeable and helpful - not a high pressure experience (for which I was grateful) - he was a pleasure to deal with. He said I'm welcome to take the vehicle to get it inspected independently, a positive sign (most dealers won't let you take the vehicle anywhere) - love that there are NO DEALER FEES - it was a great experience. I didn't buy the vehicle because I didn't want a black car with black seats (too hot here in Florida), if it had been a lighter color, I would have bought it. I asked Geoff to keep an eye out for another car like that, just lighter in color - which he's doing - IT'S A GREAT EXPERIENCE - no pressure, no lies, no bogus stories - cars all show carfax - they disclose all details like accidents - TRY HERE BEFORE YOU GO ANYWHERE ELSE.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jo,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for shopping at Off Lease Only in Miami. We hope your lighter-colored car comes in in the near future. That could very well happen as we receive about 1,000 new vehicles every week. We look forward to talking with you again soon.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 30, 2016
I knew what I wanted as far as price, age, area of country, color and options. This was found within 15 minutes, the selection was large, the call was made and returned within another 15-30 minutes by the dealer who put me in contact with the finance division, paper work was ups, travel arrangments at my convenience, were made. I had the car in less than a week, and all promises made to me were fulfilled. no fuss, no muss. just satisfaction with much courtesy and efficiency, Thank you. Josh
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear JOSH,

Thank you for purchasing your car at Off Lease Only. It’s great to hear that your experience with us earned a 5-star rating! It’s also great to know that you were fully satisfied. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 30, 2016
did a good job in answering my questions.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dick,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a de
 More ...
Jul 13, 2016
Manny at off lease was fine. Problem was the car. It wasn't acceptable to me.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Len,

Thank you for visiting Off Lease Only in Miami. We're glad to hear you enjoyed working with Manny. Your business means a lot to us. We hope you'll either check back with Manny, call our Customer Care Department, check our website or use its "Notify Me" feature to be automatically notified when an acceptable car comes in. We receive about 1,000 new vehicles every week. We hope to see you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 4, 2016
Good
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mei,

Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 2, 2016
Great experience
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Janell,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 1, 2016
He called me , I see that the prices are reasonable, he is good so far.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear HANY,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 28, 2016
Excellent response.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alan,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only in Miami. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and n
 More ...
Jun 27, 2016
Great customer service, friendly staff
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Viggy,

Thank you for visiting Off Lease Only in Miami. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that you enjoyed our customer service and friendly staff. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 25, 2016
Salesman who called me was rude. He kept interrupting me and talking over me. He wasn't interested in what I had to see. He simply wanted to make his point known to me and sell me the car.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tom,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 800 employees now we rely on your feedback for quality control.

Thank you so much for alerting us to this issue. We care about your concerns before, during, and after the sale. What is the name of the salesperson you were in contact with? It may be that he needs more training in customer service
 More ...
Jun 16, 2016
Very pleasant person over the phone, did not go see the car for it was manual and I lost interest.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jessica,

Thank you for your phone inquiry. Your business means a lot to us. We hope you'll either check back with your phone contact/Sales Associate or our Customer Care Department, check our website or use its "Notify Me" feature for the car you're looking for. We receive about 1,000 new vehicles every week. We hope to hear from you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
Jun 14, 2016
great
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Lynda,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Owners, Mark and Eileen Fischer
May 30, 2016
Immediate response from the dealer. Will seriously consider them when I am ready. Appreciated "no dealer fee add on."
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

DearThomas,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
May 30, 2016
Dealer was professional
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Walt,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners
May 24, 2016
Very prompt customer service
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Moe,

Thank for your i5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon.  

Sincerely,
Your Off Lease Only Customer Care Team
Dennise D. Rodriguez, Review Administrator
On behalf of Owners, Mark and Eileen Fischer
May 22, 2016
Great follow up and information provided. No pressure, great test drive and showing of car. Would recommend to anyone
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mike,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise D. Rodriguez, Review Administrator
In behalf of Mark and Eileen Fischer, Owners
May 22, 2016
Got back to me quickly with a response
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Kevin,

Thank you for the 5-star rating, and we hope to hear from you  soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise D. Rodriguez, Review Administrator
On behalf of the owners Mark and Eileen Fischer
May 21, 2016
Quick to respond, but not pushy. Wii shop them again
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Glenn,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise D. Rodriguez, Review Administrator
In behalf of Mark and Eileen Fischer, Owners
May 13, 2016
migration_rlmccarty2000
Contacted me but did not send pictures.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear rlmccarty2000,

Thank you for contacting Off Lease Only, Miami.

Please send your contact information to us at customerservice@offleaseonly.com with a brief detail about the Sales Person who assisted you. Actually, we would prefer that you contact our Customer Service Director at our  toll free at 1-855-994-6396 so we can immediately address any concerns you have.
We look forward to speaking with you soon and assisting you in any way we can.
Respectfully,
Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
May 13, 2016
LisaC1117
Very willing to help locate the right vehicle.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear LisaC11177,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
May 12, 2016
I received an auto generated feedback, but it did not contain any additional or useful information beyond what was already provided by the webpage. The disadvantage of this dealership is it is in Florida and I live k-miles away, preventing me to just drop in to see what I'm buying. Add the cost of a visit to the dealership, the great deal falls to an even deal. At least they did not respond by flooding my email with irrelevant follow up, as with many others.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Robert,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

We certainly don’t want to inundate you with an avalanche of irrelevant follow up, but we are disappointed that you weren’t provided with the information that you needed.  We take pride in personally responding to eac
 More ...
May 9, 2016
excellent
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mark,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
May 6, 2016
Dealer did a good job. The value of my trade in wasn't enough to let me stay within my budget. If the car I was interested in was a 2014 instead of a 2015, it would have probably worked.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dan,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
May 4, 2016
Mrigota
This is the worst dealer I have encountered so far. First, I saw a toyota camry that I really liked and sent a message which never got a response. I followed up with a call and a guy, Gerardo dealing buyers from out of state confirms the availability of the car. I had the money and ready to go for it but the procedure required to send a picture of DL after which pictures of the car will be sent to me before I could make any such trip. By the next day, no pictures came. Once I called the guy, he said it rained so heavy down in Miami that nobody could get the pictures but assured me I will get them. It dragged on till on the 3rd day, he said he couldn't find the car. Then he called back to tell me that someone else had placed a deposit on the car and he was sorry there was nothing he could do. I conclude that this dealer has too many customers that they don't care about loosing some.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mrigota,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

Did you ever speak with anyone in our Out of State Department?  These things never should have happened to you, and we never take deposits to hold cars. We would like to get more information from you to determine exactly what ha
 More ...
May 2, 2016
Great in responding, I'm not buying at this time
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Nathaniel,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 30, 2016
dshark007
Good follow up, but not waht I was looking for
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear dshark007,

Dear Diego,
Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

We wish you well with your vehicle shopping and would be delighted to speak with you further if given the chance.

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 24, 2016
lamabanker
great
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear lamabanker,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of Owners, Mark and Eileen Fischer
Apr 20, 2016
Cessna39
5
Good follow phone call but seemed far too evasive when I asked for me details regarding the accident history of car. Completely turned me off and truly called that particular representative's honesty/candor into serious question.
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Cessna39,

Thank you for taking the time to share your comments and feelings about our dealership. With over 700 employees now, Off Lease Only relies on your feedback as quality control. We are really sorry to hear about you’re not so good experience at our Miami location; and that you clearly did not get the true Off Lease Only experience that the owner started this company to provide.

Your business is very important to us, and we would like to make sure that your concerns are personally addressed. We would like to regain your trust and have you feel confident in recommending
 More ...
Apr 18, 2016
I was told the car was mine, and they sold it to someone else. They are not set up very well to deal with out of state buyers.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Christopher,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience. With over 700 employees now we rely on your feedback for quality control.

We’re disappointed to hear about what took place regarding the car you were interested in.  We have a specialized department that works specifically with our Out of State customers. Who was your salesperson? Were they with our Out of State department or were they at a different location? We would like to find out more about what happened, but we need more information to be able t
 More ...
Apr 17, 2016
Mariposa7678
Very nice sale person. However they did not lower the pricd
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

DearMariposa7678,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 700 employees now we rely on your feedback for quality control.

Who was the salesperson you spoke with?  Did they fail to explain to you why we don’t negotiate our prices?  If they failed to do so, we really need to know.  We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in negotiating, and have you believing you got a great deal.  But we’ve fou
 More ...
Apr 16, 2016
collector13
phone contact. not a convertible.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear collector13,

Thank you for considering Off Lease Only for the purchase of you car. We are sorry that you did not find the car of your choice. We sell over 4000 cars per month, so our entire inventory is fresh every 30-40 days. We buy our inventory directly from the manufacturers, the same place that every car dealer gets their inventory from.  

Please check our Website constantly, and if you see the car of your choice, give us a call and we will be pleased to do business with you.

Hope to see you soon.

Respectfully,
Your Off Lease Only Customer Care Team
On behalf of Mark an
 More ...
Apr 15, 2016
Did not buy car but info was good
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Kathy,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate your feedback; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.

Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 12, 2016
What some want is that I show and show not giving much info about financing which I am most interested in, Thanks.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Al,

Thank you for your inquiry and for writing a review of your Off Lease Only experience.  With over 600 employees now, we rely on your feedback for our quality control.

It is difficult, if not impossible, to give financing information, other than the basics, with any degree of accuracy without gathering the vital information needed prior to submitting a loan request.  There is a process required by the lender before they will begin to discuss rates and terms.  It’s not as simple as it might seem.  We’re sure that you’re aware that there are great concerns involve
 More ...
Apr 10, 2016
very disorganize dealer don't even know what they have or not
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Elizabeth,

Thank you for your comment regarding our Off Lease Only Miami location.  With over 600 employees now, we rely on your feedback for quality control.

We would like to get together with you to discuss, in more detail, what left you so dissatisfied, and determine what we can do to remedy the situation.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 100,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dr
 More ...
Apr 9, 2016
Did not have or offer to get an evaluation of the car at his expense, and not willing to nogotiate.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jim,

Thank you for taking the time to share your comments and feelings about our dealership. With over 700 employees now, Off Lease Only relies on your feedback as quality control. We are really sorry to hear about you’re not so good experience at our Miami location; and that you clearly did not get the true Off Lease Only experience that the owner started this company to provide.

Your business is very important to us, and we would like to make sure that your concerns are personally addressed. We would like to regain your trust and have you feel confident in recommending us to
 More ...
Apr 4, 2016
Very nice and professional and was ready to help me right away
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Troy,

Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that that our Store Team was always ready to help you.  We couldn't ask for nicer feedback and thank you for taking the time to share it!  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 3, 2016
jehp65
Very good, they call me many times, all kinds of information great attitud.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear jeh65,

Thank you for your business. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience.
Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 100,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone w
 More ...
Apr 2, 2016
They were selling a 2015 GS350 for $36,500.00 with under 6000 miles. They did explain it was wrecked from the rear. I could take it to Lexus for about $200.00 and have it checked.
Is this review helpful? Yes | No
Mar 29, 2016
Too pushy
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Allen,

Thank you for taking the time to reach out and share your comment about your experience with our Miami location. It sounds like you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

We would like to get together with you to discuss more in detail what took place and left you with the impression that we’re “too pushy”.  This is certainly not the level of service that you should expect when you visit Off Lease Only. Who was the salespe
 More ...
Mar 28, 2016
Was contacted by two supervisors asking if a salesman had contacted me yet and they had not. The next day I received a copy of the carfax for the vehicle, I emailed back a question and the next response I received was roughly a week later saying the car was sold and what was my second choice. I don't contact a dealership with a list, it is a specific vehicle I inquire about.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jeremy,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control, and we take your comments seriously.

Who were the supervisors who contacted you, and who sent you the copy of a carfax?  We really need to get together and discuss in further detail just what happened, and determine why there was
 More ...
Mar 18, 2016
erik_pr0
Good service
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear erik_pr0,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 13, 2016
Horrible, Read other comments, They did same to me, Bait and switch, I drove a hundred miles round trip to purchase, While I was writing and signing to purchase after test drive, They told me someone else purchased it , While I was on Test Drive, Yeah, But they had another, 25,000 miles more on it, Less options for 3,000 dollars more, Run From this dealership. If you Can .
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Rise,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 600 employees now we rely on your feedback for quality control.

We’re so sorry to hear that the car you missed out on the car you were interested in. Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 3,000 vehicles each month.  

We have over a hundred salespeople selling cars out of the same inventory, at the same
 More ...
Mar 10, 2016
good
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear amadi,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 5, 2016
Upfront- but most of the vehicles are brought down from up north and have accidents on Carfax history. Just not sure I would purchase over the Internet with this company- others may be ok with the risk.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Serious Buyer,

Thank you for taking the time to share your comments on Off Lease Only. As a full disclosure dealership, we are one of the few dealers in the country who offer a FREE CARFAX Vehicle History Report on each and every one of our vehicles, right on our website for everyone to see. If you would do a search of our current inventory, you'll find, right now, we have over 1,100 documented, ACCIDENT-FREE vehicles in our inventory. That's more vehicles than the vast majority of dealers have for sale.

In addition, to help you investigate a vehicle even more thoroughly, we encoura
 More ...
Mar 4, 2016
Good speriencce
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear dagoberto,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 1, 2016
Daddiopops
Dealer sent me a nice form email. Nothing personal. And did not respond once I answered the email.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Valued Customer,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. Thank you for alerting us to this unfortunate issue. With over 600 employees now we rely on your feedback for quality control.

We need to know who the emails were actually from, and how you originally inquired.  Did you make an inquiry through a site other than Off Lease Only’s website?  If so, which one? It would help us to correct this situation and avoid having it happen again. Off Lease Only takes pride in responding to each in
 More ...
Feb 29, 2016
They respond quickly ready and willing to help you out
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Herman,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 29, 2016
Good dealer staff very helpful Paulino Vazquez assisted me and guided me through the whole process and the transaction was very smooth
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Erick,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 28, 2016
Yes it took a very long time ... but in the end I feel I got a good deal.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Amberly,

We are happy to hear that our Sales and Finance Team, were able to help you find and purchase the car you wanted. We apologize for your long wait to see a Finance Manager. Please note that our Finance Department has approximately 15 to 20 potential lenders they work with. We always try to find the best interest rates for our customers. Unfortunately, that can take some time. To alleviate such waits in the future, we are actively looking into the expansion issue.

We wish you safe travels in your new car and look forward to seeing you again soon!

Sincerely,
Dennise R.
 More ...
Feb 28, 2016
Not great automatic emails
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alan,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. Thank you for alerting us to this unfortunate issue. With over 600 employees now we rely on your feedback for quality control.

We take great pride in the fact that Off Lease Only responds to every customer inquiry with a personal response. We need to know who the emails were actually from, and how you originally inquired.  Did you make an inquiry through a site other than Off Lease Only’s website?  If so, which one? It would help us to correc
 More ...
Feb 27, 2016
Excellent response time. They contacted me via phone within hours. I ended up finding another car that was the right interior color for my taste (I prefer the saddle brown larger over black).
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Sherman,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 27, 2016
Very good
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ron,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 19, 2016
Brief contact as the dealer did not have what I was seeking.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear AAJ,

Thank you for considering Off Lease Only for the purchase of your car.
We sell over 1500 cars per month so our entire inventory is fresh every 30-40 days. We buy our inventory directly from the manufacturers, the same place that every car dealer gets their inventory from.

We are sorry you didn't find something you like, but again, the inventory turns  very fast, so please  take another look and feel free to contact us as soon as you find the car that you are interested in.

Respectfully
Dennise R.
Review Administrator
On behalf of Mark and Eileen Fischer, Owners
Feb 19, 2016
Good experience
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Cosmin,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 17, 2016
All over the phone contact. Didn't go with the car but they were helpful in every way
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Les,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 14, 2016
Better than most
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dave,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 5, 2016
Giod
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Robert,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 30, 2016
Car had poor carfax. Serious accident.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mike,

We appreciate your taking the time to reach out and share your comments and feelings about your experience with Off Lease Only’s Miami location. It’s unfortunate the car you were interested in had a CARFAX report that didn’t meet your expectations. That can happen at any dealership. Most dealerships that offer used cars sell vehicles that have been in accidents. But whether they disclose that is a different story. The difference between Off Lease Only and most other dealerships is that we offer a FREE CARFAX for every vehicle we sell. We share everything we know
 More ...
Jan 30, 2016
they responded quickly and were very helpful
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alfred,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 30, 2016
Very responsive, friendly.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Rob,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 29, 2016
No negotiation on price
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jay,
Thank you for your review! We  appreciate you considering Off Lease Only for your car purchase.  We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied with the right car at the right price.

Sincerely,
Dennise R.
Review Administrator
In behalf of Mark and Eileen Fischer, Owners
Jan 25, 2016
Telescorp1
Price was too good to be true- It was not on the lot- Wrong advertising!!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tarek,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 600 employees now we rely on your feedback for quality control.

We would like to reach out to you and have you provide us with more detailed information as to exactly what happened.  Our inventory moves very quickly, and it’s not unusual to have more than one customer interested in the same vehicle at the same time.  It’s possible that the car you were interested in was sold before you had the opportunity to see it.  In any e
 More ...
Jan 21, 2016
Salesman very helpful
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mark,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 18, 2016
super great. I am satisfied.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Gerry,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 16, 2016
great dealer.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Thank you for your  review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied.

We look forward to working with you again.

Sincerely,
Dennise R.
Review Administrator
In behalf of Mark and Eileen Fischer, Owners
Jan 14, 2016
Bait car. Doesn't exsist. Some sales rep said it was there and others said it wasn't when i would call right back but to come in because they had other cars I might like. "No dealership fees" sure because it's called a servicing fee. Extremely aggressive sales team. Got called about 10 times a day for 3 days straight until I finally had to remove myself from the calling list because I was only interested in their bait car.
1 of 1 people found this review helpful.
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Jan 6, 2016
mguida
Very helpful.
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Response from Off Lease Only Miami:

Dear mguida,

Thank you for considering Off Lease Only for the purchase of your pre-owned car. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 2, 2016
Dealer contacted me promptly, very courteous and friendly
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tony,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 31, 2015
Wish they would deal with negative equity like automation would have,if they had my car.
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Response from Off Lease Only Miami:

Dear Shelby,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. Can you tell me what staff members you have been working with so we can look into this further?

When it comes to any situation that involves negative equity, it is always the lender who determines what we can and cannot do as Off Lease Only is NOT the lender.  Negative equity is always a tough challenge to overcome, but we’ve found that if it’s possible, we’re the ones who can get it done with our strong bank partnerships. Our
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Dec 22, 2015
Dealer responded quickly immediately (within max 15 min) and called me back when promised. They answered all of my questions even though I roasted them with questions. Great so far!
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Response from Off Lease Only Miami:

Dear Efrain,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 13, 2015
contacted us frequently to make sure we were being helped
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Response from Off Lease Only Miami:

Dear Martin,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only. We wish you many happy miles in your nearly new car.

We look forward to serving you for many years to come!

Sincerely,
Dennise R.
Review Administrator
On behalf of Mark and Eileen Fischer, Owners
Dec 2, 2015
Amazing customer service, with no pressure or manipulation. Claude was incredibly helpful and upfront from the beginning- no frills with a great attitude. Off Lease has the best prices out there, and they are confident and their product and don't have to try so hard to sell. Would definitely recommend.
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Response from Off Lease Only Miami:

Dear Ryan,

Thank you for your business. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience.
The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer f
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Dec 1, 2015
quick response
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Response from Off Lease Only Miami:

Dear Larry,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Nov 18, 2015
seemed that no one i contacted could tell me if the car was for sale and or where it was.
1 of 1 people found this review helpful.
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Response from Off Lease Only Miami:

Dear Alan,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 500 employees now we rely on your feedback for quality control.

We really appreciate you alerting us to this issue. Who did you speak with who wasn’t able to assist you? We want to make sure we prevent this from happening again.

Mark and Eileen Fischer started this business with 2 cars and th
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Nov 13, 2015
Average response Average information. Spend a little more money and go with a real dealer
1 of 1 people found this review helpful.
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Response from Off Lease Only Miami:

Dear Louis,

We are not sure what you mean? We are the largest volume independent dealer in the Nation, so we are definitely a “real dealer’. We have over 100,0000 happy customers from 86 Countries across 6 Continents, so I am really sorry to hear your opinion. Off Lease Only has grown into Nation’s used car destination offering the largest selection of quality pre-owned vehicles all priced thousands below retail with no dealer fees, no hidden fees and no stress of negotiating to get the lowest price.

If follow up was the issue- I certainly apologize, can you tell me wh
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Nov 11, 2015
Great experience
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Response from Off Lease Only Miami:

Dear Lok,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new vehicle. We look forward to serving you for many years to come!

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 10, 2015
bhavijus1
Just automated email ,never called me back
1 of 1 people found this review helpful.
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Response from Off Lease Only Miami:

Dear bhavijus1,

Thank you for reaching out and alerting us to this issue.

Mark and Eileen Fischer started this business with 2 cars and their life savings and have grown it into the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

We’re so glad to hear that our Customer Service Director, Ana, was able to contact you and get you with the right person so we know you’ll be taken care
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Nov 10, 2015
hard to get them to E mail or Call you . But prices are ok
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Response from Off Lease Only Miami:

Dear Richard,

Thank you for taking the time to share your comments and feelings about Off Lease Only. We apologize for your unfortunate experience and we appreciate your feedback. With over 500 employees now, we rely on your feedback for quality control.

Mark and Eileen Fischer started Off Lease Only with a vision to provide a different and unique car buying experience with just two cars and their life savings. We have grown to become the largest volume independent used car dealership in the nation for two reasons - caring about every customer's happiness and selling cars for thousands b
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Nov 10, 2015
They have called me several times but are almost 3 hours south of me
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Response from Off Lease Only Miami:

Dear Guy,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others. Please note, in case any of our other locations would be more convenient for you, we have two dealerships in Palm Beach County (in Lake Worth and West Palm Beach) and one in Orlando. In addition, we currently have over 4,200 vehicles in stock.

We look forward to working with you in the future.

Sincerely,


Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 10, 2015
Unable to work with me since I have an open Bankruptcy
1 of 1 people found this review helpful.
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Response from Off Lease Only Miami:

Dear Ken,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location.

The lenders determine what we can and can’t do for our customers.  Unfortunately, no lender will approve financing when there is an open Bankruptcy.  However, once your bankruptcy has been discharged, the banks tend to look at things differently, and we’re confident that with the twenty plus lenders that we work with, we’ll be able to help you.
If you need any further assistance, please don’t hesitate to contact us at custom
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Nov 1, 2015
Has been very good at getting emails/text info, thank you however I have purchased a new vehicle and I'm not longer looking for a car. Thanks
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Schurlock,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. We wish you the best with your new vehicle.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Oct 28, 2015
Customer service was terrible! Was not enthusiastic to communicate. I had to call them more than once.