Off Lease Only Miami

5580 NW 145th Street, Opa Locka, FL 33054 - Map & Directions

Sales: (561) 609-0422

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Featured Listings
https://static.cargurus.com/images/forsale/2014/08/25/06/14/2013_bmw_5_series-pic-4220848999876047861-152x114.jpeg

2013 BMW 5 Series 550i Used Cars in Opa Locka, FL 33054

Great Deal
$8,115 BELOW
Instant Market Value of $37,114

Price: $28,999

Mileage: 21,946

Location: Opa Locka, FL 33054

Average time on market: 38 days Certified Pre-Owned: No Color: Dark Graphite Metallic Ii Description: Used 2013 BMW 5 Series 550i for sale - $28,999, 21,946 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2014/08/20/06/04/2014_ford_f-150-pic-1804944918241548351-152x114.jpeg

2014 Ford F-150 XLT SuperCrew Used Cars in Opa Locka, FL 33054

Great Deal
$5,767 BELOW
Instant Market Value of $26,766

Price: $20,999

Mileage: 36,278

Location: Opa Locka, FL 33054

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Sterling Gray Metallic Description: Used 2014 Ford F-150 XLT SuperCrew for sale - $20,999, 36,278 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/07/06/35/2011_cadillac_cts_coupe-pic-5862881809355613809-152x114.jpeg

2011 Cadillac CTS Coupe Premium Used Cars in Opa Locka, FL 33054

Great Deal
$4,876 BELOW
Instant Market Value of $20,875

Price: $15,999

Mileage: 45,025

Location: Opa Locka, FL 33054

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2011 Cadillac CTS Coupe Premium for sale - $15,999, 45,025 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2015/10/24/14/13/2016_nissan_frontier-pic-4462788686003506404-152x114.jpeg

2016 Nissan Frontier SV Crew Cab 4WD Used Cars in Opa Locka, FL 33054

Great Deal
$4,385 BELOW
Instant Market Value of $24,384

Price: $19,999

Mileage: 12,138

Location: Opa Locka, FL 33054

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: White Description: Used 2016 Nissan Frontier SV Crew Cab 4WD for sale - $19,999, 12,138 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/14/06/12/2013_bmw_6_series-pic-5802897333813239193-152x114.jpeg

2013 BMW 6 Series 650xi Coupe Used Cars in Opa Locka, FL 33054

Great Deal
$8,964 BELOW
Instant Market Value of $45,963

Price: $36,999

Mileage: 33,297

Location: Opa Locka, FL 33054

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Description: Used 2013 BMW 6 Series 650xi Coupe for sale - $36,999, 33,297 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Executive Package, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Heat Package, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2016/11/30/17/35/2014_bmw_6_series-pic-2321461273041738518-152x114.jpeg

2014 BMW 6 Series 650i Used Cars in Opa Locka, FL 33054

Great Deal
$7,935 BELOW
Instant Market Value of $51,934

Price: $43,999

Mileage: 13,805

Location: Opa Locka, FL 33054

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Ruby Black Metallic Description: Used 2014 BMW 6 Series 650i for sale - $43,999, 13,805 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, M Sport Package
https://static.cargurus.com/images/forsale/2016/11/30/06/14/2016_ford_transit_connect-pic-3903736967724602053-152x114.jpeg

2016 Ford Transit Connect Wagon Titanium w/ Rear Liftgate Used Cars in Opa Locka, FL 33054

Great Deal
$4,635 BELOW
Instant Market Value of $20,634

Price: $15,999

Mileage: 8,872

Location: Opa Locka, FL 33054

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Race Red Description: Used 2016 Ford Transit Connect Wagon Titanium w/ Rear Liftgate for sale - $15,999, 8,872 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2014/08/22/04/02/2014_audi_a6-pic-5968469687934858235-152x114.jpeg

2014 Audi A6 2.0T Quattro Premium Used Cars in Opa Locka, FL 33054

Great Deal
$5,657 BELOW
Instant Market Value of $27,656

Price: $21,999

Mileage: 37,896

Location: Opa Locka, FL 33054

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Moonlight Blue Metallic Description: Used 2014 Audi A6 2.0T Quattro Premium for sale - $21,999, 37,896 miles with Bluetooth, Alloy Wheels, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2014/08/20/03/19/2014_gmc_acadia-pic-190721729862658429-152x114.jpeg

2014 GMC Acadia SLT1 Used Cars in Opa Locka, FL 33054

Great Deal
$4,597 BELOW
Instant Market Value of $25,596

Price: $20,999

Mileage: 48,391

Location: Opa Locka, FL 33054

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2014 GMC Acadia SLT1 for sale - $20,999, 48,391 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/06/11/35/2014_toyota_rav4-pic-4373086223036456352-152x114.jpeg

2014 Toyota RAV4 XLE Used Cars in Opa Locka, FL 33054

Great Deal
$3,717 BELOW
Instant Market Value of $18,716

Price: $14,999

Mileage: 44,181

Location: Opa Locka, FL 33054

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2014 Toyota RAV4 XLE for sale - $14,999, 44,181 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/09/13/17/46/2014_porsche_911-pic-2937990519073099351-152x114.jpeg

2014 Porsche 911 Carrera Used Cars in Opa Locka, FL 33054

Great Deal
$11,102 BELOW
Instant Market Value of $68,101

Price: $56,999

Mileage: 17,072

Location: Opa Locka, FL 33054

Average time on market: 43 days Certified Pre-Owned: No Transmission: 7-Speed Manual Overdrive Color: Sapphire Blue Metallic Description: Used 2014 Porsche 911 Carrera for sale - $56,999, 17,072 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/07/06/35/2015_gmc_yukon-pic-4837407999449074071-152x114.jpeg

2015 GMC Yukon SLT Used Cars in Opa Locka, FL 33054

Great Deal
$6,594 BELOW
Instant Market Value of $41,593

Price: $34,999

Mileage: 51,168

Location: Opa Locka, FL 33054

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Beige Description: Used 2015 GMC Yukon SLT for sale - $34,999, 51,168 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/06/12/28/2014_lexus_rx_350-pic-7386927611785809645-152x114.jpeg

2014 Lexus RX 350 FWD Used Cars in Opa Locka, FL 33054

Great Deal
$5,110 BELOW
Instant Market Value of $29,109

Price: $23,999

Mileage: 28,716

Location: Opa Locka, FL 33054

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Claret Mica Description: Used 2014 Lexus RX 350 FWD for sale - $23,999, 28,716 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2014/08/24/04/21/2010_bmw_5_series-pic-8834846430111958879-152x114.jpeg

2010 BMW 5 Series 528i Used Cars in Opa Locka, FL 33054

Great Deal
$4,464 BELOW
Instant Market Value of $13,463

Price: $8,999

Mileage: 76,812

Location: Opa Locka, FL 33054

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Space Gray Metallic Description: Used 2010 BMW 5 Series 528i for sale - $8,999, 76,812 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/07/06/35/2013_ford_edge-pic-2529744214918076367-152x114.jpeg

2013 Ford Edge Limited AWD Used Cars in Opa Locka, FL 33054

Great Deal
$4,446 BELOW
Instant Market Value of $23,445

Price: $18,999

Mileage: 30,888

Location: Opa Locka, FL 33054

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2013 Ford Edge Limited AWD for sale - $18,999, 30,888 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
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Dec 7, 2016
It's super good..I'll recommend
Is this review helpful? Yes | No
Dec 2, 2016
seeswell
5
Very helpful
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 29, 2016
These people are liars and cheats. I wired the total amount of money for the vehicle and was assured the car was locked down for me. I arranged a carrier for transportation, along with the salespersons name & number. I even had received the contract, signed and sent it back. They called me a couple of days later and said the vehicle wasn't available and had been sold prior to me sending the money. Underhanded dealings with customers. Avoid at all costs!!!
13 of 13 people found this review helpful.
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Nov 28, 2016
Serious and professional
1 of 4 people found this review helpful.
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Nov 27, 2016
a lot cars to see... and the customers services is great
1 of 3 people found this review helpful.
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Nov 19, 2016
called me and told me all about the car and then he noticed on the Carfax that it had had a accident and I told him I would pass on this car. Very well presentation on the car.
1 of 3 people found this review helpful.
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Nov 17, 2016
Received feedback to my inquiry the following day by email as I requested.
3 of 3 people found this review helpful.
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Nov 17, 2016
Very professional !
0 of 1 people found this review helpful.
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Nov 12, 2016
Very helpful, Not buying finally from them.
0 of 1 people found this review helpful.
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Nov 11, 2016
Absolutely the best car buying experience I have ever had.
5 of 5 people found this review helpful.
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Nov 9, 2016
The car I asked about was really beat up and the dealership sent me pictures showing it, they didn't try to hide it, appreciate that.
3 of 3 people found this review helpful.
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Nov 8, 2016
They did call me but it was so far away from where I am that it was not worth the trip but they are nice guys
0 of 1 people found this review helpful.
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Response from Off Lease Only Miami:

Dear Zubin,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you found our response worthy of 5 stars.

We’ve found that most of our customers, who live out of state, have decided the savings we offer, our transparency and our superior customer service are worth making the purchase.  We’ve had customers fly in from as far away as California and Alaska. To improve our customers’ experience, we have an Out of State Department that is dedicated to serve our customers who are Out of State.  They even offer to pick up our Out of S
 More ...
Nov 6, 2016
Found the car I wanted. Dealer wouldn't bring it up to Palm Beach dealer. I am handicapped and can't travel From Boynton Beach to Opa Locka . Lost the sale!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alan,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With over 850 employees now we rely on your feedback for quality control.

We’re really sorry we were not able to accommodate your wishes.  We move 4,000 vehicles through our inventory each month, and we’re sure you can understand how chaotic it would become to start moving vehicles from one location to another for test drives.  Possibly a friend or family member would be willing to take you to our Miami location?  It would b
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Nov 4, 2016
Great!
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Lisa,

Hearing that you had a GREAT experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Nov 2, 2016
unable to describe in detail the extent of the accident the car was involved in
2 of 3 people found this review helpful.
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Response from Off Lease Only Miami:

Dear Jessica,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. With over 850 employees now we rely on your feedback for quality control.

We’re sorry to hear that your visit fell short of your expectations.  Our sales staff would have loved to have given you the information you were seeking.  However, although we offer a complimentary Carfax on every vehicle we sell, which se
 More ...
Nov 2, 2016
They tried as far as they can try. They're very responsive and discuss professionally
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Yakob,

Thank you for your interest and 5-star rating. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness and professionalism met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 150,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinel
 More ...
Nov 1, 2016
Looks that they have a good team work
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Rubn,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer

Oct 30, 2016
Good experience, very helpful and friendly, did not feel pressured, also original salesperson I talked to was available to start process and introduce me to his associate even though this was his weekend off. Unfortunately this vehicle was not what I was looking for.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Gregory,

Thank you for giving Off Lease Only the opportunity to earn your business. We’re pleased to hear you had a 5-star experience, but sorry you didn’t find what you were looking for. Your business means a lot to us. We hope, in the near future, you'll either check back with your preferred Sales Associate, check our website, www.OffLeaseOnly.com, for the vehicle you’re seeking, or use our website’s "Notify Me" feature to specify the specific vehicle you're looking for. By using the “Notify Me” feature, we would then call you once the ve
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Oct 27, 2016
asked for and received Carfax - response was good.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Thomas,

On behalf of the Off Lease Only team, we thank you for the CARFAX inquiry. We’re pleased you were happy with our response. Please note free CARFAX Vehicle History Reports are available on our website, www.OffLeaseOnly.com, for all our vehicles. We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 25, 2016
Took too long to complete the process. They need to be more efficient. Took me 7 hours to complete the sale by then they were rush to clean my car so they didn't do a good job cleaning it.
1 of 1 people found this review helpful.
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Response from Off Lease Only Miami:

Dear Tuan,

First and foremost, thank you for your business.  We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 850 employees now, we rely heavily on your feedback for quality control.

We apologize for the inconvenience of your long wait. We understand your frustrations, and are currently in the process of expanding our Miami location to provide a higher level of service for our customers.

We have found that when saving customers thousands of dollars on the purchase of their dream car, word gets
 More ...
Oct 25, 2016
They contacted me right away and answered my questions
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Paul,

On behalf of the Off Lease Only team, we thank you for your inquiry. It’s great to hear you were impressed with our response. We strive for total customer satisfaction.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 24, 2016
I bought the car from them on that same day
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alina,

Thank you for purchasing your vehicle at Off Lease Only in Miami. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Oct 22, 2016
Will use them in the future
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Kim,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 27, 2016
Viveola
Yes they followed up very professional
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Viveola,,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 24, 2016
Dealer respondes to inquiries very informative, I didn't purchase from dealer because I found a great deal at home in jax fla by luck but had I not found what I was looking for here I would have purchased from this dealer.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dan,
Thank you for contacting and considering Off Lease Only. We appreciate your sharing your thoughts and comments about your experience with our Miami location. We’re glad to hear that you found our responses very informative.
We appreciate that you would have purchased from us had you not found the right vehicle in Jacksonville. We wish you the best with your new vehicle and hope you will consider Off Lease Only in the future.
Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners Mark and Eileen Fischer
Sep 22, 2016
Awesome. Quick. Response
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ray,

On behalf of the Off Lease Only team, we thank you for the 5-star rating. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 19, 2016
person was nice explained accident to me and I was worried that it damaged the undercarriage.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear MaryEllen,

We really appreciate your taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

We understand your concerns with a vehicle that has a history of a previous accident.  However, our vehicles are purchased from the same auto manufacturers' auctions that all dealers purchase their vehicles from.  Any vehicle that has been in a previous accident has been repaired according to the manufacturer’s specifications and signed off by the manufactu
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Sep 14, 2016
Great looking cars but is unfortunately that most of their vehicles have been involved in some sort of accidents.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Vince,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a free Carfax on every vehicle we sell. We receive numerous compliments regarding our full disclosure of the complete purchase process including the vehicle's Carfax report, and customers are surprised t
 More ...
Sep 14, 2016
Efficient and well run with friendly people. Definitely would buy there again.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jamie,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
Sep 13, 2016
I got an email and I requested real photos (not stock pictures) and was told they would send photos of the actual car, but I never got another response and no photos. I bought a car from another dealer. L.T.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear LT,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

It seems that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. We apologize.  This never should have happened.  Who were you initially in contact with regarding the vehicle you were interested in?  Was any explanation given as to when you could expect to see photos?  We really thank you for alerting us to this mat
 More ...
Sep 13, 2016
Ramineni
Quick response
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ramineni,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only in Miami. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating a
 More ...
Sep 10, 2016
Great follow up
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Michael,

On behalf of the Off Lease Only team, we thank you for your inquiry and 5-star rating. It’s great to hear you were impressed with our follow up. We strive for total customer satisfaction, which includes following up to see if there are any questions or issues we can help our customers with, before or after the sale.

We appreciate your sharing your Off Lease Only experience with us and others and look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Sep 4, 2016
Excellent experience. Got my car and extremely satisfied.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Freddie,

Hearing that you had an EXCELLENT, 5-star experience is the best thing we could hope for! Your business and satisfaction mean a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new car. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 30, 2016
Very Helpful, Look forward to working with them in the future
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jeffrey,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future too.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 30, 2016
Ittai
Luis E-mail me we are still talking!
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Lttai,

Thank you for considering Off Lease Only in Miami. It’s great to hear that your inquiry earned us a 5-star rating! We hope your talks with Luis continue to go well and thank you for taking the time to share your thoughts.   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 30, 2016
Great response,however the vehicle is advertised as an Awd,and it's not its a RWD
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Fabian,
We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.
We’re glad to hear that you were pleased with our response.  We take pride in personally responding to each and every inquiry. We move over 4,000 vehicles through our system each month and do our best to achieve 100% accuracy. It’s amazing how much information is involved with every single vehicle.  Unfortunately, we make mistakes every now and then. Thank yo
 More ...
Aug 24, 2016
The best
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Leslie,

Hearing that you had THE BEST experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 23, 2016
Jose was excellent with his follow up
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Bob,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this 5-star review about our dealership! We are thrilled that you enjoyed your experience with Jose. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for considering Off Lease Only.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Aug 12, 2016
I'm a car " Collector " I have no misunderstanding with this dealer! They put the " STINK " on all used car dealership which is terrible Example: if a business deal goes bad the saying is always said you are like a used car dealership, again I have never done business with this dealer nor tried . I as a " Collector " of rare cars did inquire on a car I asked the simple questions by do you " posses " this car as most car collector's noes you can ask that question to any dealer & they will tell you " YES " as all they have to do is look up on the internet a find it. Simple you would think as anyone could do the exact same. That is why I asked do you as we speak have this CAR. Simple yes or No answer is all that is needed, No i get someone will get back to you when you press do or do you not have this advertised car & you get the run around this why Used Car Dealership get the " STINK " by there name ,again Im not a dealer of anykind just a Buyer of Rare cars, Coins,Art, Wine. ECT. & when you inquire on a Rare automobile & it happens to show up at a off lease or used car dealership 9999 times out of 1000 you get the run around very few times you get a Honest to GOD straight answer, if you do not get the straight so called answer it still is not the truth, Meaning if you go to there facilities you still get the run around like its not here right now, & you say to yourself where could it be as it only has 189 miles on this Rare automobile Best advice I can tell you as a Rare automobile Collector is when the actual Owner is selling it, & you can actually verify its # the place it was purchase from as States has a big factor where it has been all this time service records ECT! I think you get my point if you are a Real buyer & the car actually exist, all you want as a true buyer the actual truth back!!!! Point Made.
0 of 1 people found this review helpful.
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Response from Off Lease Only Miami:

Dear Michael,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 800 employees now we rely on your feedback for quality control.

We’re disappointed to hear that the response to your inquiry fell short of your expectations. We are set apart from most dealerships.  It’s highly possible that you weren’t told about the certainty of the availability of the vehicle you were interested in.  We have over 200 salespeople selling out of an inventory of about 4,000 vehicles at the same
 More ...
Aug 7, 2016
Very professional operation - the car was exactly as advertised, the salesman Geoff was just friendly, knowledgeable and helpful - not a high pressure experience (for which I was grateful) - he was a pleasure to deal with. He said I'm welcome to take the vehicle to get it inspected independently, a positive sign (most dealers won't let you take the vehicle anywhere) - love that there are NO DEALER FEES - it was a great experience. I didn't buy the vehicle because I didn't want a black car with black seats (too hot here in Florida), if it had been a lighter color, I would have bought it. I asked Geoff to keep an eye out for another car like that, just lighter in color - which he's doing - IT'S A GREAT EXPERIENCE - no pressure, no lies, no bogus stories - cars all show carfax - they disclose all details like accidents - TRY HERE BEFORE YOU GO ANYWHERE ELSE.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jo,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for shopping at Off Lease Only in Miami. We hope your lighter-colored car comes in in the near future. That could very well happen as we receive about 1,000 new vehicles every week. We look forward to talking with you again soon.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 30, 2016
I knew what I wanted as far as price, age, area of country, color and options. This was found within 15 minutes, the selection was large, the call was made and returned within another 15-30 minutes by the dealer who put me in contact with the finance division, paper work was ups, travel arrangments at my convenience, were made. I had the car in less than a week, and all promises made to me were fulfilled. no fuss, no muss. just satisfaction with much courtesy and efficiency, Thank you. Josh
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear JOSH,

Thank you for purchasing your car at Off Lease Only. It’s great to hear that your experience with us earned a 5-star rating! It’s also great to know that you were fully satisfied. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 30, 2016
did a good job in answering my questions.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dick,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a de
 More ...
Jul 13, 2016
Manny at off lease was fine. Problem was the car. It wasn't acceptable to me.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Len,

Thank you for visiting Off Lease Only in Miami. We're glad to hear you enjoyed working with Manny. Your business means a lot to us. We hope you'll either check back with Manny, call our Customer Care Department, check our website or use its "Notify Me" feature to be automatically notified when an acceptable car comes in. We receive about 1,000 new vehicles every week. We hope to see you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 4, 2016
Good
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mei,

Hearing that you had a FIVE STAR experience is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only in Miami.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 2, 2016
Great experience
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Janell,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jul 1, 2016
He called me , I see that the prices are reasonable, he is good so far.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear HANY,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 28, 2016
Excellent response.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alan,

Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only in Miami. We’re glad to hear that our responsiveness met with your satisfaction.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 125,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and n
 More ...
Jun 27, 2016
Great customer service, friendly staff
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Viggy,

Thank you for visiting Off Lease Only in Miami. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that you enjoyed our customer service and friendly staff. We couldn't ask for nicer feedback and thank you for taking the time to share it!   

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners – Mark and Eileen Fischer
Jun 25, 2016
Salesman who called me was rude. He kept interrupting me and talking over me. He wasn't interested in what I had to see. He simply wanted to make his point known to me and sell me the car.
1 of 1 people found this review helpful.
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Response from Off Lease Only Miami:

Dear Tom,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 800 employees now we rely on your feedback for quality control.

Thank you so much for alerting us to this issue. We care about your concerns before, during, and after the sale. What is the name of the salesperson you were in contact with? It may be that he needs more training in customer service
 More ...
Jun 16, 2016
Very pleasant person over the phone, did not go see the car for it was manual and I lost interest.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jessica,

Thank you for your phone inquiry. Your business means a lot to us. We hope you'll either check back with your phone contact/Sales Associate or our Customer Care Department, check our website or use its "Notify Me" feature for the car you're looking for. We receive about 1,000 new vehicles every week. We hope to hear from you again in the near future.

Sincerely,

Your Off Lease Only Customer Care Team - Ed
On behalf of the owners - Mark and Eileen Fischer
Jun 14, 2016
great
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Lynda,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of Owners, Mark and Eileen Fischer
May 30, 2016
Immediate response from the dealer. Will seriously consider them when I am ready. Appreciated "no dealer fee add on."
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

DearThomas,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
On behalf of the owners Mark and Eileen Fischer
May 30, 2016
Dealer was professional
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Walt,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise R.
In behalf of Mark and Eileen Fischer, Owners
May 24, 2016
Very prompt customer service
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Moe,

Thank for your i5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon.  

Sincerely,
Your Off Lease Only Customer Care Team
Dennise D. Rodriguez, Review Administrator
On behalf of Owners, Mark and Eileen Fischer
May 22, 2016
Great follow up and information provided. No pressure, great test drive and showing of car. Would recommend to anyone
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mike,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise D. Rodriguez, Review Administrator
In behalf of Mark and Eileen Fischer, Owners
May 22, 2016
Got back to me quickly with a response
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Kevin,

Thank you for the 5-star rating, and we hope to hear from you  soon.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise D. Rodriguez, Review Administrator
On behalf of the owners Mark and Eileen Fischer
May 21, 2016
Quick to respond, but not pushy. Wii shop them again
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Glenn,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Service Team
Dennise D. Rodriguez, Review Administrator
In behalf of Mark and Eileen Fischer, Owners
May 13, 2016
migration_rlmccarty2000
Contacted me but did not send pictures.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear rlmccarty2000,

Thank you for contacting Off Lease Only, Miami.

Please send your contact information to us at customerservice@offleaseonly.com with a brief detail about the Sales Person who assisted you. Actually, we would prefer that you contact our Customer Service Director at our  toll free at 1-855-994-6396 so we can immediately address any concerns you have.
We look forward to speaking with you soon and assisting you in any way we can.
Respectfully,
Your Off Lease Only Customer Care Team
On behalf of the owners – Mark and Eileen Fischer
May 13, 2016
LisaC1117
Very willing to help locate the right vehicle.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear LisaC11177,

Thank you for your kind review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied and we are glad you found the right car at the right price!  

We look forward to working with you again.

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
May 12, 2016
I received an auto generated feedback, but it did not contain any additional or useful information beyond what was already provided by the webpage. The disadvantage of this dealership is it is in Florida and I live k-miles away, preventing me to just drop in to see what I'm buying. Add the cost of a visit to the dealership, the great deal falls to an even deal. At least they did not respond by flooding my email with irrelevant follow up, as with many others.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Robert,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

We certainly don’t want to inundate you with an avalanche of irrelevant follow up, but we are disappointed that you weren’t provided with the information that you needed.  We take pride in personally responding to eac
 More ...
May 9, 2016
excellent
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mark,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
May 6, 2016
Dealer did a good job. The value of my trade in wasn't enough to let me stay within my budget. If the car I was interested in was a 2014 instead of a 2015, it would have probably worked.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dan,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
May 4, 2016
Mrigota
This is the worst dealer I have encountered so far. First, I saw a toyota camry that I really liked and sent a message which never got a response. I followed up with a call and a guy, Gerardo dealing buyers from out of state confirms the availability of the car. I had the money and ready to go for it but the procedure required to send a picture of DL after which pictures of the car will be sent to me before I could make any such trip. By the next day, no pictures came. Once I called the guy, he said it rained so heavy down in Miami that nobody could get the pictures but assured me I will get them. It dragged on till on the 3rd day, he said he couldn't find the car. Then he called back to tell me that someone else had placed a deposit on the car and he was sorry there was nothing he could do. I conclude that this dealer has too many customers that they don't care about loosing some.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mrigota,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 700 employees now we rely on your feedback for quality control.

Did you ever speak with anyone in our Out of State Department?  These things never should have happened to you, and we never take deposits to hold cars. We would like to get more information from you to determine exactly what ha
 More ...
May 2, 2016
Great in responding, I'm not buying at this time
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Nathaniel,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 30, 2016
dshark007
Good follow up, but not waht I was looking for
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear dshark007,

Dear Diego,
Thank you for your interest. We appreciate your sharing your comments on your experience with Off Lease Only. We’re glad to hear that our responsiveness met with your satisfaction.

We wish you well with your vehicle shopping and would be delighted to speak with you further if given the chance.

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 24, 2016
lamabanker
great
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear lamabanker,

Thank for your 5-Star Rating. We hope that you enjoyed your visit and felt part of our family.

Hope to hear from you soon

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of Owners, Mark and Eileen Fischer
Apr 20, 2016
Cessna39
5
Good follow phone call but seemed far too evasive when I asked for me details regarding the accident history of car. Completely turned me off and truly called that particular representative's honesty/candor into serious question.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Cessna39,

Thank you for taking the time to share your comments and feelings about our dealership. With over 700 employees now, Off Lease Only relies on your feedback as quality control. We are really sorry to hear about you’re not so good experience at our Miami location; and that you clearly did not get the true Off Lease Only experience that the owner started this company to provide.

Your business is very important to us, and we would like to make sure that your concerns are personally addressed. We would like to regain your trust and have you feel confident in recommending
 More ...
Apr 18, 2016
I was told the car was mine, and they sold it to someone else. They are not set up very well to deal with out of state buyers.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Christopher,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience. With over 700 employees now we rely on your feedback for quality control.

We’re disappointed to hear about what took place regarding the car you were interested in.  We have a specialized department that works specifically with our Out of State customers. Who was your salesperson? Were they with our Out of State department or were they at a different location? We would like to find out more about what happened, but we need more information to be able t
 More ...
Apr 17, 2016
Mariposa7678
Very nice sale person. However they did not lower the pricd
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

DearMariposa7678,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 700 employees now we rely on your feedback for quality control.

Who was the salesperson you spoke with?  Did they fail to explain to you why we don’t negotiate our prices?  If they failed to do so, we really need to know.  We COULD be like every other dealer, and add a FEW thousand dollars to the price of each vehicle, take off a thousand in negotiating, and have you believing you got a great deal.  But we’ve fou
 More ...
Apr 16, 2016
collector13
phone contact. not a convertible.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear collector13,

Thank you for considering Off Lease Only for the purchase of you car. We are sorry that you did not find the car of your choice. We sell over 4000 cars per month, so our entire inventory is fresh every 30-40 days. We buy our inventory directly from the manufacturers, the same place that every car dealer gets their inventory from.  

Please check our Website constantly, and if you see the car of your choice, give us a call and we will be pleased to do business with you.

Hope to see you soon.

Respectfully,
Your Off Lease Only Customer Care Team
On behalf of Mark an
 More ...
Apr 15, 2016
Did not buy car but info was good
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Kathy,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate your feedback; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.

Please come visit us soon again!!   

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 12, 2016
What some want is that I show and show not giving much info about financing which I am most interested in, Thanks.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Al,

Thank you for your inquiry and for writing a review of your Off Lease Only experience.  With over 600 employees now, we rely on your feedback for our quality control.

It is difficult, if not impossible, to give financing information, other than the basics, with any degree of accuracy without gathering the vital information needed prior to submitting a loan request.  There is a process required by the lender before they will begin to discuss rates and terms.  It’s not as simple as it might seem.  We’re sure that you’re aware that there are great concerns involve
 More ...
Apr 10, 2016
very disorganize dealer don't even know what they have or not
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Off Lease Only Miami:

Dear Elizabeth,

Thank you for your comment regarding our Off Lease Only Miami location.  With over 600 employees now, we rely on your feedback for quality control.

We would like to get together with you to discuss, in more detail, what left you so dissatisfied, and determine what we can do to remedy the situation.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 100,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dr
 More ...
Apr 9, 2016
Did not have or offer to get an evaluation of the car at his expense, and not willing to nogotiate.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jim,

Thank you for taking the time to share your comments and feelings about our dealership. With over 700 employees now, Off Lease Only relies on your feedback as quality control. We are really sorry to hear about you’re not so good experience at our Miami location; and that you clearly did not get the true Off Lease Only experience that the owner started this company to provide.

Your business is very important to us, and we would like to make sure that your concerns are personally addressed. We would like to regain your trust and have you feel confident in recommending us to
 More ...
Apr 4, 2016
Very nice and professional and was ready to help me right away
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Troy,

Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that that our Store Team was always ready to help you.  We couldn't ask for nicer feedback and thank you for taking the time to share it!  

Sincerely,
Your Off Lease Only Customer Care Team
On behalf of the owners Mark and Eileen Fischer
Apr 3, 2016
jehp65
Very good, they call me many times, all kinds of information great attitud.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear jeh65,

Thank you for your business. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience.
Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars and their life savings. The growth has been phenomenal, with over 100,000 happy customers now. This has happened for two main reasons- saving their customers thousands on their dream cars, and providing everyone w
 More ...
Apr 2, 2016
They were selling a 2015 GS350 for $36,500.00 with under 6000 miles. They did explain it was wrecked from the rear. I could take it to Lexus for about $200.00 and have it checked.
Is this review helpful? Yes | No
Mar 29, 2016
Too pushy
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Allen,

Thank you for taking the time to reach out and share your comment about your experience with our Miami location. It sounds like you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control.

We would like to get together with you to discuss more in detail what took place and left you with the impression that we’re “too pushy”.  This is certainly not the level of service that you should expect when you visit Off Lease Only. Who was the salespe
 More ...
Mar 28, 2016
Was contacted by two supervisors asking if a salesman had contacted me yet and they had not. The next day I received a copy of the carfax for the vehicle, I emailed back a question and the next response I received was roughly a week later saying the car was sold and what was my second choice. I don't contact a dealership with a list, it is a specific vehicle I inquire about.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jeremy,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 600 employees now we rely on your feedback for quality control, and we take your comments seriously.

Who were the supervisors who contacted you, and who sent you the copy of a carfax?  We really need to get together and discuss in further detail just what happened, and determine why there was
 More ...
Mar 18, 2016
erik_pr0
Good service
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear erik_pr0,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Your Off Lease Only Customer Service Team
On behalf of the owners Mark and Eileen Fischer
Mar 13, 2016
Horrible, Read other comments, They did same to me, Bait and switch, I drove a hundred miles round trip to purchase, While I was writing and signing to purchase after test drive, They told me someone else purchased it , While I was on Test Drive, Yeah, But they had another, 25,000 miles more on it, Less options for 3,000 dollars more, Run From this dealership. If you Can .
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Rise,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 600 employees now we rely on your feedback for quality control.

We’re so sorry to hear that the car you missed out on the car you were interested in. Unfortunately, that is a common problem.  Vehicles sell so quickly here.  We realize it might sound like a sales pitch, but it’s so true.  We typically sell over 3,000 vehicles each month.  

We have over a hundred salespeople selling cars out of the same inventory, at the same
 More ...
Mar 10, 2016
good
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear amadi,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 5, 2016
Upfront- but most of the vehicles are brought down from up north and have accidents on Carfax history. Just not sure I would purchase over the Internet with this company- others may be ok with the risk.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Serious Buyer,

Thank you for taking the time to share your comments on Off Lease Only. As a full disclosure dealership, we are one of the few dealers in the country who offer a FREE CARFAX Vehicle History Report on each and every one of our vehicles, right on our website for everyone to see. If you would do a search of our current inventory, you'll find, right now, we have over 1,100 documented, ACCIDENT-FREE vehicles in our inventory. That's more vehicles than the vast majority of dealers have for sale.

In addition, to help you investigate a vehicle even more thoroughly, we encoura
 More ...
Mar 4, 2016
Good speriencce
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear dagoberto,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Mar 1, 2016
Daddiopops
Dealer sent me a nice form email. Nothing personal. And did not respond once I answered the email.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Valued Customer,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. Thank you for alerting us to this unfortunate issue. With over 600 employees now we rely on your feedback for quality control.

We need to know who the emails were actually from, and how you originally inquired.  Did you make an inquiry through a site other than Off Lease Only’s website?  If so, which one? It would help us to correct this situation and avoid having it happen again. Off Lease Only takes pride in responding to each in
 More ...
Feb 29, 2016
They respond quickly ready and willing to help you out
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Herman,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 29, 2016
Good dealer staff very helpful Paulino Vazquez assisted me and guided me through the whole process and the transaction was very smooth
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Erick,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 28, 2016
Yes it took a very long time ... but in the end I feel I got a good deal.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Amberly,

We are happy to hear that our Sales and Finance Team, were able to help you find and purchase the car you wanted. We apologize for your long wait to see a Finance Manager. Please note that our Finance Department has approximately 15 to 20 potential lenders they work with. We always try to find the best interest rates for our customers. Unfortunately, that can take some time. To alleviate such waits in the future, we are actively looking into the expansion issue.

We wish you safe travels in your new car and look forward to seeing you again soon!

Sincerely,
Dennise R.
 More ...
Feb 28, 2016
Not great automatic emails
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alan,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. Thank you for alerting us to this unfortunate issue. With over 600 employees now we rely on your feedback for quality control.

We take great pride in the fact that Off Lease Only responds to every customer inquiry with a personal response. We need to know who the emails were actually from, and how you originally inquired.  Did you make an inquiry through a site other than Off Lease Only’s website?  If so, which one? It would help us to correc
 More ...
Feb 27, 2016
Excellent response time. They contacted me via phone within hours. I ended up finding another car that was the right interior color for my taste (I prefer the saddle brown larger over black).
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Sherman,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 27, 2016
Very good
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ron,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 19, 2016
Brief contact as the dealer did not have what I was seeking.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear AAJ,

Thank you for considering Off Lease Only for the purchase of your car.
We sell over 1500 cars per month so our entire inventory is fresh every 30-40 days. We buy our inventory directly from the manufacturers, the same place that every car dealer gets their inventory from.

We are sorry you didn't find something you like, but again, the inventory turns  very fast, so please  take another look and feel free to contact us as soon as you find the car that you are interested in.

Respectfully
Dennise R.
Review Administrator
On behalf of Mark and Eileen Fischer, Owners
Feb 19, 2016
Good experience
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Cosmin,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 17, 2016
All over the phone contact. Didn't go with the car but they were helpful in every way
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Les,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 14, 2016
Better than most
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dave,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Feb 5, 2016
Giod
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Robert,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 30, 2016
Car had poor carfax. Serious accident.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mike,

We appreciate your taking the time to reach out and share your comments and feelings about your experience with Off Lease Only’s Miami location. It’s unfortunate the car you were interested in had a CARFAX report that didn’t meet your expectations. That can happen at any dealership. Most dealerships that offer used cars sell vehicles that have been in accidents. But whether they disclose that is a different story. The difference between Off Lease Only and most other dealerships is that we offer a FREE CARFAX for every vehicle we sell. We share everything we know
 More ...
Jan 30, 2016
they responded quickly and were very helpful
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alfred,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 30, 2016
Very responsive, friendly.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Rob,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 29, 2016
No negotiation on price
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jay,
Thank you for your review! We  appreciate you considering Off Lease Only for your car purchase.  We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied with the right car at the right price.

Sincerely,
Dennise R.
Review Administrator
In behalf of Mark and Eileen Fischer, Owners
Jan 25, 2016
Telescorp1
Price was too good to be true- It was not on the lot- Wrong advertising!!!!
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tarek,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With over 600 employees now we rely on your feedback for quality control.

We would like to reach out to you and have you provide us with more detailed information as to exactly what happened.  Our inventory moves very quickly, and it’s not unusual to have more than one customer interested in the same vehicle at the same time.  It’s possible that the car you were interested in was sold before you had the opportunity to see it.  In any e
 More ...
Jan 21, 2016
Salesman very helpful
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Mark,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 18, 2016
super great. I am satisfied.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Gerry,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 16, 2016
great dealer.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Thank you for your  review! We greatly appreciate your business and are happy your car buying experience was so positive! We take great pride in our policies of no haggling, no pressure and no dealer fees! We want our customers to be happy and satisfied.

We look forward to working with you again.

Sincerely,
Dennise R.
Review Administrator
In behalf of Mark and Eileen Fischer, Owners
Jan 14, 2016
Bait car. Doesn't exsist. Some sales rep said it was there and others said it wasn't when i would call right back but to come in because they had other cars I might like. "No dealership fees" sure because it's called a servicing fee. Extremely aggressive sales team. Got called about 10 times a day for 3 days straight until I finally had to remove myself from the calling list because I was only interested in their bait car.
Is this review helpful? Yes | No
Jan 6, 2016
mguida
Very helpful.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear mguida,

Thank you for considering Off Lease Only for the purchase of your pre-owned car. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.

Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Jan 2, 2016
Dealer contacted me promptly, very courteous and friendly
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tony,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 31, 2015
Wish they would deal with negative equity like automation would have,if they had my car.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Shelby,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. Can you tell me what staff members you have been working with so we can look into this further?

When it comes to any situation that involves negative equity, it is always the lender who determines what we can and cannot do as Off Lease Only is NOT the lender.  Negative equity is always a tough challenge to overcome, but we’ve found that if it’s possible, we’re the ones who can get it done with our strong bank partnerships. Our
 More ...
Dec 22, 2015
Dealer responded quickly immediately (within max 15 min) and called me back when promised. They answered all of my questions even though I roasted them with questions. Great so far!
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Efrain,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Dec 13, 2015
contacted us frequently to make sure we were being helped
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Martin,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only. We wish you many happy miles in your nearly new car.

We look forward to serving you for many years to come!

Sincerely,
Dennise R.
Review Administrator
On behalf of Mark and Eileen Fischer, Owners
Dec 2, 2015
Amazing customer service, with no pressure or manipulation. Claude was incredibly helpful and upfront from the beginning- no frills with a great attitude. Off Lease has the best prices out there, and they are confident and their product and don't have to try so hard to sell. Would definitely recommend.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ryan,

Thank you for your business. Our customers deserve a pressure free smooth car buying experience, your satisfaction is what matters most.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience.
The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer f
 More ...
Dec 1, 2015
quick response
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Larry,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars.
Please come visit us soon again!!   
Sincerely,
Dennise R.
Review Administrator
On behalf of the owners Mark and Eileen Fischer
Nov 18, 2015
seemed that no one i contacted could tell me if the car was for sale and or where it was.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alan,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 500 employees now we rely on your feedback for quality control.

We really appreciate you alerting us to this issue. Who did you speak with who wasn’t able to assist you? We want to make sure we prevent this from happening again.

Mark and Eileen Fischer started this business with 2 cars and th
 More ...
Nov 13, 2015
Average response Average information. Spend a little more money and go with a real dealer
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Louis,

We are not sure what you mean? We are the largest volume independent dealer in the Nation, so we are definitely a “real dealer’. We have over 100,0000 happy customers from 86 Countries across 6 Continents, so I am really sorry to hear your opinion. Off Lease Only has grown into Nation’s used car destination offering the largest selection of quality pre-owned vehicles all priced thousands below retail with no dealer fees, no hidden fees and no stress of negotiating to get the lowest price.

If follow up was the issue- I certainly apologize, can you tell me wh
 More ...
Nov 11, 2015
Great experience
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Lok,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new vehicle. We look forward to serving you for many years to come!

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 10, 2015
bhavijus1
Just automated email ,never called me back
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear bhavijus1,

Thank you for reaching out and alerting us to this issue.

Mark and Eileen Fischer started this business with 2 cars and their life savings and have grown it into the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience, with no negotiating and never a dealer fee.

We’re so glad to hear that our Customer Service Director, Ana, was able to contact you and get you with the right person so we know you’ll be taken care
 More ...
Nov 10, 2015
hard to get them to E mail or Call you . But prices are ok
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Richard,

Thank you for taking the time to share your comments and feelings about Off Lease Only. We apologize for your unfortunate experience and we appreciate your feedback. With over 500 employees now, we rely on your feedback for quality control.

Mark and Eileen Fischer started Off Lease Only with a vision to provide a different and unique car buying experience with just two cars and their life savings. We have grown to become the largest volume independent used car dealership in the nation for two reasons - caring about every customer's happiness and selling cars for thousands b
 More ...
Nov 10, 2015
They have called me several times but are almost 3 hours south of me
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Guy,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others. Please note, in case any of our other locations would be more convenient for you, we have two dealerships in Palm Beach County (in Lake Worth and West Palm Beach) and one in Orlando. In addition, we currently have over 4,200 vehicles in stock.

We look forward to working with you in the future.

Sincerely,


Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Nov 10, 2015
Unable to work with me since I have an open Bankruptcy
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ken,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location.

The lenders determine what we can and can’t do for our customers.  Unfortunately, no lender will approve financing when there is an open Bankruptcy.  However, once your bankruptcy has been discharged, the banks tend to look at things differently, and we’re confident that with the twenty plus lenders that we work with, we’ll be able to help you.
If you need any further assistance, please don’t hesitate to contact us at custom
 More ...
Nov 1, 2015
Has been very good at getting emails/text info, thank you however I have purchased a new vehicle and I'm not longer looking for a car. Thanks
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Schurlock,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. We wish you the best with your new vehicle.

Sincerely,

Ed - Customer Service
On behalf of the owners Mark and Eileen Fischer
Oct 28, 2015
Customer service was terrible! Was not enthusiastic to communicate. I had to call them more than once.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Anita,

Who did you speak to that caused such discontent?  Did you ask for someone specifically? When there’s a problem like this, we need to know about it.  Can you please provide the names of whoever you spoke with who caused you to feel this way?

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. We are really sorry to hear that you clearly did not get the true Off Lease Only experience that the owner started this company to provide. With over 500 employees now we rely on your feedback for qualit
 More ...
Oct 22, 2015
Is great experience that you can test drive a car with no hassle but Most off there cars are involved in a accident, PLEASE , High recommendation, don't buy a card if you can't find what kings of accidente and damage de car was involved, don't let them get away with the simple frace, O a accident can be a simple scratch Or nothing serious, I recomen the dealership BUT definitely recommending to open your eyes
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Yoe,

We’re so glad to hear you enjoyed your experience with our Miami team, and we hope you felt like part of the family during your visit.

We’re disappointed to hear that you were somehow left with the impression that we have few cars that have not been involved in accidents, and that we give misleading information regarding the accident history of our vehicles.

Mark and Eileen Fischer started this business with 2 cars and their life savings and have grown it into the largest independent used car dealership in the nation for two reasons: saving their customers thousa
 More ...
Oct 16, 2015
I had a wonderful experience
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Bill,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars. Please come visit us soon again!!   

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Oct 14, 2015
HeinzDoofenshmirtz
They were very forthcoming about the vehicles they had. Didn't try to hide anything. I just decided against the vehicles they had.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars. Please come visit us soon again!!   

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Oct 9, 2015
got right with me
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear John,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Oct 3, 2015
excellent.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear adeyemi,

Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars. Please come visit us soon again!!   

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Oct 2, 2015
the sales people are awesome. They were always calling back, texting, answering questions. When one wasnt available they would happily give you to another advisor to help you. I would gladly recommend off lease to my friends and family. Smooth buying experience. Only downside is that they can not hold a vehicle for you, even if you are on the way over to test drive and purchase. We went over from Naples about 1.5 hr ride and we were hoping no one bought the car we were interested in. Cars go fast there, if you see something, you better get over there. We lost about 3 cars that we liked because we couldnt make the drive that particular day. Finally got one, its a great car.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Tammy,

First and foremost , THANK YOU for your business. We really appreciate you as our customer and we understand your frustration as vehicles do move extremely quick off of our lot due to our low mark-ups and lowest pricing on used cars in the Nation.

We apologize for the long ride and knowing that the car that you liked, has been sold. We really do not hold vehicles for anyone. We have so many inquiries in a day that if we told our customers we would hold a vehicle, we would have nearly 1,000 vehicles on hold (at a minimum) daily and that would simply put us out of business. Th
 More ...
Sep 29, 2015
professional promt accurate
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Philip

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Sep 25, 2015
I asked for the carfax and if there were any photos available through the "contact dealer" to see if I wanted to pursue any further. The sales rep left a voice mail and sent an email to give him a call. I replied to the email again with same request and the same rep contacted me like it was our first communication. I finally gave up since I was interested in 3 other vehicles from other dealers.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Chris,

We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Off Lease Only Miami location. It sounds like the salesperson you emailed was trying to reach out to you to be able to give you a more personal, one on one customer service. Being aware that emailing back and forth is a much slower process than speaking with you directly on the phone, and knowing how quickly our cars sell, I’m certain that the salesperson you contacted had your best interests in mind.  Our cars sell quickly and wanted to be sure there was no l
 More ...
Sep 21, 2015
Omitofo
Dealer left msg in my phone right away, but never sent email with detailed info about the car and its availability.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jose,

Thank you for taking the time to share your comments and feelings about our dealership.  We apologize that no one followed up with you after the initial phone call.  We appreciate your feedback, and we thank you for alerting us to this issue. With over 500 employees now we rely on your feedback as quality control.

Mark & Eileen Fischer started this company with a vision to provide a different and unique car buying experience with just two cars and their life savings. We have grown to become the largest volume independent dealer in the Nation for two reasons- caring about
 More ...
Sep 12, 2015
great! everyone very professional especially Nelson.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear George,

First and foremost thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer feedback and thank you f
 More ...
Sep 10, 2015
Pleasant experience.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Thank you for sharing your experience, we are so happy that you gave Off Lease Only a try and enjoyed it! We appreciate you and your business; we take pride in offering you a transparent experience and the lowest price in the nation on nearly new cars. Please come visit us soon again!!   

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Sep 9, 2015
My family and I were on vacation, while in the area we decided to look at the Lexus LS 460 L. Everyone at Offleaseonly were awesome from customer service to the financial department. The experience was like none other from Ridel "Ride" sales associate to Jose S. in Financing. Our son plan on coming back to purchase his next vehicle.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ray,

First and foremost thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer feedback and thank you for
 More ...
Sep 2, 2015
They don't accurately describe their vechicle .they show a red car that is in fact black. I can't depend on them for factual information.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Henry,

On behalf of the Off Lease Only team, we thank you for your website visit. We appreciate your sharing your website experience with us and others. While the vast majority of photos of the vehicles on our website are actual photos of those vehicles, it appears you have come upon one that is a “stock photo.” A stock photo is a standard photo of a particular model. A stock photo is uploaded to our website if an actual photo is not immediately available, in an attempt to keep our website users as up to date as possible on the vehicles we currently have for sale. After we
 More ...
Aug 18, 2015
Very attentive and courteous staff.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Orrett,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Aug 12, 2015
These guys were amazing in every sense of the word. I would highly recommend them to anyone looking to buy a car
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Robert,

First and foremost thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer feedback and thank you f
 More ...
Aug 9, 2015
They reached out to me quickly!!
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Roderick,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Aug 5, 2015
Nice customer service and good deals
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ashish,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.  

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Aug 5, 2015
Awesome
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Henry,

First and foremost thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer feedback and thank you fo
 More ...
Jul 30, 2015
Very good response time
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Darlene,

Thank you for taking the time to share your comments and feelings about your experience at Off Lease Only.  We have valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you for your business and we look forward to work with you for many years to come.  

Sincerely,
Dennise D. Rodriguez,
Customer Service
On behalf of the owners Mark and Eileen Fischer
Jul 26, 2015
I purchased my BMW X6 last Wednesday 7/22/2015 at the Miami off lease location. They have an awesome selection of choice. Thank you
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Gerald,

First and foremost thank you SO much for your business and kind feedback on everyone that helped make your car buying experience quick and painless. It’s great to know that this was an experience you’d recommend to friends and family.

The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream car and providing everyone with a transparent and smooth car buying experience.  We couldn't ask for nicer feedback and thank you f
 More ...
Jul 11, 2015
Pretty much given the blow off ! Was and Am a cash buyer
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Was interested,

Thank you for taking the time to share your comments and feelings about Off Lease Only.  We apologize for your experience and appreciate your feedback. Your business is very important to us and we’d like to regain your trust.

Would you please send us your contact information to CustomerService@OffLeaseOnly.com? We would like to have our Sales Manager contact you. If you would be kind enough to provide some more specific information, including the name of the sales person you spoke with, that would be greatly appreciated. Thank you for alerting us to this issue.
 More ...
Jul 9, 2015
Roberto Estrada helped me with my search for my ideal car and he was very professional and helpful. Everyone at Off Lease were attentive and respectful, I was even offered a cup of coffee when I arrived. I would highly recommend Off Lease to anyone who asks me and I would say to ask for Roberto for great service.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Lili,

First and foremost, thank you SO much for your business and kind feedback. Off Lease Only is thrilled you enjoyed your experience with Roberto.

The owners started this business with 2 cars and their life savings and have grown it to the largest independent used car dealer in the nation for two reasons, saving their customers thousands on their dream vehicles and providing everyone with a transparent and smooth car buying experience. We couldn't ask for nicer feedback, and thank you for taking the time to share it!   


Sincerely,
Edward Haskell – Customer Service
 More ...
Jul 8, 2015
Very pleasant
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jean,

Hearing that you had a VERY PLEASANT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We look forward to serving you for many years to come!


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jun 24, 2015
Didn't like the fact that most of their vehicles have had prior damage to them!
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear James,
Thank you for taking the time to share your comments on Off Lease Only. As a full disclosure dealership, we are one of the few dealers in the country who offer a FREE CARFAX Vehicle History Report on each and every one of our vehicles, right on our website for everyone to see. If you would do a search of our current inventory, you'll find, right now, we have 1,104 documented ACCIDENT-FREE vehicles in our inventory. That's more vehicles than the vast majority of dealers have for sale. If you have any additional concerns, please don't hesitate to contact us at CustomerService@OffLea
 More ...
Jun 21, 2015
Becky3348
Prompt and friendly
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Becky3348,

Thank you for visiting Off Lease Only. It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it!   


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jun 8, 2015
I dealt with the Off Lease Only site in Orlando and their salesman Brandon was outstanding. I received all the information and assistance I needed. Thank you.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Pamela,

Thank you for your kind review on Brandon! It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it.


Sincerely,
Mark Fischer - Owner
May 3, 2015
Great response. Received call within a few hours.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Peter,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
May 2, 2015
Very persistent
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jane,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Apr 24, 2015
Good attention fair price
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Lester,

On behalf of the Off Lease Only team, we thank you for your inquiry. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you in the future.


Sincerely,
Edward Haskell - Customer Service
On behalf of the owners Mark and Eileen Fischer
Apr 7, 2015
Quick response. ..Very professional!!! Easy to work with!!! Very helpful!!!
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Frank,

On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only car buying  experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Mar 27, 2015
Although I did not purchase car, this dealer answered my questions and concerns. Did not purchase because this dealer is hundreds of miles from home.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dianne,
Thank you for taking the time to review Off Lease Only and your experience all though you did not purchase. Off Lease Only has a wonderful out of state department that will work hard to help you find the perfect car. Please keep us in mind when your ready to save thousands on your next used car purchase. We appreciate your feedback and look forward to working with you in the near future.
Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Mar 14, 2015
Dealer very quick to respond and helpful
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Dale,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 27, 2015
Quick and helpful response
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Russell,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off LeaseOnly experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 24, 2015
Very helpful contacted me next day and welcomed me to come and test drive. My neighbor bought two cars from them,very satisfied.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear John,
Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!   
Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 19, 2015
Overall, it was easy and no hidden fees
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear John,
Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating and that you enjoyed not having to pay any hidden fees. We appreciate you sharing your sales experience with us and others and we look forward to working with you for many years to come.
Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 15, 2015
very good assitance
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Alexander,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 11, 2015
I spoke with Larry McKenna in the "Out of State" buyers program. Larry was extremely helpful and responsive by telephone and email. I'll definitely purchase a car from OffLease Only. Their customer service is excellent.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

DearMichael,
First and foremost Thank you for your business. We’re glad that Larry was able to address your purchasing needs and met your specifications. We appreciate you choosing Off Lease Only  as we recognize that you had many different dealers to choose from, and we hope that you enjoy your purchase. We look forward to working with you for many years to come.
Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 11, 2015
They were prompt and informative
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Guillermo,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Feb 9, 2015
Contacted me via email and phone within minutes..Very nice, polite and helpful..
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear DUDLEY,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 26, 2015
fxspengler
Wonderful experience. Im enjoying my BMW. My salesman, Danny Peña was very professional and patient with all my requests and questions.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear fxspengler,
Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating and that Danny met all your car buying needs! It’s also great to know that your enjoying your BMW. We couldn't ask for nicer feedback and thank you for taking the time to share it!   
Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 15, 2015
I really wanted that car and they say they would call me a certain time and didn't.when I did call them back, they told me the car is gone. SOLD.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Larry,

I am very sorry for the inconvenience this has caused you. I assure you this was not done on purpose and its not how we do business. Unfortunately we do not hold cars, cars are sold on a first come first serve basis, I apologize if the sales person you were dealing with did not inform you. We have over 3000 cars and four locations and if you can't find the car you want, you can also request it . Please give us another chance to earn your business. We have nearly 100,000 happy customers and would like to make you one too. Please feel free to reach me at TraceyH@Offleaseonly if yo
 More ...
Jan 14, 2015
They answered immediately.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear liliana,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 8, 2015
Really good.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Kenny,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.
Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 6, 2015
Car was as advertised and we are satisfied with it. But like most salespeople you can't bet on everything they say. Would recommend them to friends.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Douglas,
Thank you for your sharing your car buying experience and recommending Off Lease Only to your friends. The owner started this business with 2 cars and his life savings and has grown it to the largest independent used car dealer in the nation for two reasons, saving his customers thousands on their dream and providing everyone with a transparent and smooth car buying experience.  Our #1 goal will always be your satisfaction.
Sincerely,
Tracey Horton - Customer Service Manager
On behalf of the owners Mark and Eileen Fischer
Jan 6, 2015
Good job. Salesman was very helpful and got us in the right car. Got it done.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear MJ,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.
Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 6, 2015
...Great response time and complete follow up services.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Derrick,
On behalf of the Off Lease Only team, we thank you for allowing us to earn your business. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come.

Sincerely,

Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 5, 2015
paulmart
Responded promptly.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Paulmart,

Thank you for your business and taking the time to share your about your Off Lease Only experience. We look forward to working with you for many years to come.
Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Jan 2, 2015
Their follow-up was excellent...
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ron,
Thank you SO much for your business! It’s great to hear that your visit with us earned a 5-star rating! We look forward to working with you for many years to come.
Sincerely,
Tracey Horton - Customer Service
On behalf of the owners Mark and Eileen Fischer
Dec 27, 2014
Had to wait over an hour to get help! After telling them we are from out of state
Is this review helpful? Yes | No
Dec 10, 2014
Good
Is this review helpful? Yes | No

Old Dealer Reviews

Dec 6, 2014
Overall good., but requested CarFax on a certain vehicle, but never received it.
Is this review helpful? Yes | No
Nov 23, 2014
Good
Is this review helpful? Yes | No
Nov 23, 2014
good
Is this review helpful? Yes | No
Nov 21, 2014
Great concept, great price, great sales associates
Is this review helpful? Yes | No
Oct 31, 2014
Great cars in inventory. Huge lot with variety of tastes. Fast, reliable, drive off excited in no time.
Is this review helpful? Yes | No
Oct 27, 2014
Great people
Is this review helpful? Yes | No
Oct 27, 2014
Great
Is this review helpful? Yes | No
Oct 17, 2014
magicflowerstone
beautifull contact, I think they can help...... Nice prices !
Is this review helpful? Yes | No
Oct 16, 2014
Terrible it took the rep two days to get back to me
Is this review helpful? Yes | No
Oct 16, 2014
Went to see car after confirming it was there met with a Sales guy after he spent 40 minutes driving around the lot in the rain he returned saying one of the managers had taken the car home and was off for a couple of days??? How do you sell a car like this when its at a managers house??? Not the sales persons fault he made the effort...I live 60 miles north..
Is this review helpful? Yes | No
Oct 12, 2014
Deal was great
Is this review helpful? Yes | No
Oct 11, 2014
Pleasant and with a quick response
Is this review helpful? Yes | No
Oct 10, 2014
Just talked on phone. I found a car before meeting with them.
Is this review helpful? Yes | No
Oct 5, 2014
Called offering assistance
Is this review helpful? Yes | No
Oct 4, 2014
Great
Is this review helpful? Yes | No
Sep 24, 2014
Excellent
Is this review helpful? Yes | No
Sep 19, 2014
They were great extremely quick to respond and full of information. Great resource.
Is this review helpful? Yes | No
Sep 15, 2014
Mr. Nelson Colon (seller) is very honest
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Henry,

Thank you for your business and kind review on Nelson :)

Sincerely,

Tracey Horton
Customer Service Manager

On behalf of the owners Mark and Eileen Fischer
Sep 12, 2014
Ditta2
Hard to contact & I live closer to the Palm Beach store!
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Ditta2,

Customer satisfaction is our #1 goal, I am upset that you were not able to get in contact with anyone. I am the Customer Service Manager and my email is Traceyh@Offleaseonly.com. Please contact me and I will be more than happy to help you find the perfect car.

Sincerely,

Tracey Horton
Customer Service Manager

On behalf of the owners Mark and Eileen Fischer
Sep 8, 2014
It was one of the best service,i ever met.Thank you very much to have joe otero,he did a great job with the manager.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Kensy,

Thank you for your business! We appreciate you and look forward to working with you for many years to come.

Sincerely,

Tracey Horton
Customer Service Manager

On behalf of the owners Mark and Eileen Fischer
Sep 4, 2014
Flemingt
Very unorganized
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Flemingt,

If you purchased a car from Off Lease Only, I would love to thank you for your business! We are growing rapidly and lack space. On the weekends things can get a little hectic, If you were here on  a Saturday I hope you enjoyed our complimentary BBQ. Customer satisfaction is our #1  goal! A new dealership is in construction and we can't wait to invite all our customers to the new place. We look forward to seeing you :)

Sincerely,

Tracey Horton
Customer Service Manager

On behalf of the owners Mark and Eileen Fischer
Sep 2, 2014
Responded immediately, great service.
Is this review helpful? Yes | No
Aug 28, 2014
The cars look nicer in the pictures then the real life
Is this review helpful? Yes | No
Aug 21, 2014
Price was competitive with other dealerships but vehicle wasn't the desired choice
Is this review helpful? Yes | No
Aug 20, 2014
They have good deals
Is this review helpful? Yes | No
Aug 13, 2014
Very rude. Not helpful at all and was not willing to work with me as a veteran.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Roobelson,

Can you please tell me who you worked with? Did you ask to speak to a manager? This is absolutely unacceptable as I expect my entire staff to cater to my customer’s needs. Can you please contact me directly so I can get to the bottom of what happened? My email is Mark@OffleaseOnly.com. Just to give you a little background on why I care SO much about every single one of my customers… I started this company 20 years ago and have grown us into the largest independent dealer in the Nation. This has happened for two reasons- selling cars for thousands below retail an
 More ...
Aug 6, 2014
Warm environment
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Irma,

Thank you for your for your business and kind feedback. We look forward to working with you for many years to come.

Sincerely,

Tracey Horton
Customer Service Manager

On behalf of the owners Mark and Eileen Fischer
Jul 30, 2014
I spoke with the manager he was very pleasant and courteous to deal with look forward to dealing with them again
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Robert,

Thank you for SO much for your business, your satisfaction is our #1 goal so we really appreciate your feedback. We look forward to working with you in the near future as well.

Sincerely,

Tracey Horton
Customer Service Manager

On behalf of the owners Mark and Eileen Fischer
Jul 26, 2014
I saved $12000.00 on my Mercedes GL 450. I would tell anyone to go there, but make sure you check the carfax which is free on there website.
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Burnadette,

We appreciate your business and your kind review means the world to us. We love to save you thousands, we take pride in offering you the lowest prices and an user friendly website. I am so happy you love your Mercedes GL! Look forward to working with you for many years to come.

Sincerely,

Tracey Horton
Customer Service Manager

On behalf of the owners Mark and Eileen Fischer
Jul 22, 2014
It's Great Thanks
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Otis,

Thank you for your business and feedback! Five stars means the world to us!

Sincerely,

Tracey Horton
Customer Service Manager

On behalf of the owners Mark and Eileen Fischer
Jul 20, 2014
great information
Is this review helpful? Yes | No

Response from Off Lease Only Miami:

Dear Jeff,

Thank you for shopping at Off Lease Only! So glad we met your car buying needs.

Sincerely,

Tracey Horton
Customer Service Manager

On behalf of the owners Mark and Eileen Fischer
Jun 24, 2014
It would be helpful if they would be willing to move auto's between locations.
Is this review helpful? Yes | No
Jun 19, 2014
I was very specific on my request "NOT TO CALL ME" and a salesman call me an left a message, I did not call him back and mostlikely he lost the sale.
Is this review helpful? Yes | No
Jun 19, 2014
Friendly and helpful
Is this review helpful? Yes | No
Jun 16, 2014
A lot and good information, goods sevices, thanks
Is this review helpful? Yes | No
Jun 8, 2014
Told me I was qualify at no money down, change at the last minute. 15 percent down at 4 and haft percent . Becon score 702 . Walk out on the deal went to carmax got a better deal at four percent 2012 with no money down .
Is this review helpful? Yes | No
Jun 7, 2014
Came to Off Lease Only for the Good deal on a 2011 Camry XLE but car had scuffs all over that had never been polished off but could have been before we had been showed the car. Most were after we had to ask... just don't think we should have to ask! Car had 2,309 more miles on it than advertised- no allowances made. As nice as they make things look on the internet, they are still a used car lot with used car concerns we all worry too much about. More scratches than pics made it look. Drivers side visor sagged into vison- pics never showed that, go figure. We flew in to drive home but were here on other business and could have take the plane home if not what we wanted. Sales rep kept trying to offer to drive us to the airport to return the rental car Before we had Even Seen the Camry. If too bad a deal -couldn't drive around even, but what options do you have without a rental car. Pushy, dry, standard used car mess. They move a lot of cars, you are just today's #34 or was it #38 something on the list. Caveat emptor !
Is this review helpful? Yes | No
May 30, 2014
Ok
Is this review helpful? Yes | No
May 29, 2014
Dealer responded but was not helpful on the history of the car
Is this review helpful? Yes | No
May 28, 2014
Very nice to deal with.
Is this review helpful? Yes | No
May 20, 2014
Would have responded but saw that car had been in accident and then I was not interested. Thanks.
Is this review helpful? Yes | No
May 18, 2014
My experience at Off Lease Only (Miami) was very pleasant. They gave me four brand new tires and replaced a defective TPM. The sales man helped me all the way to and after my purchase. I would buy from them again.
Is this review helpful? Yes | No
May 12, 2014
answed immediately
Is this review helpful? Yes | No
May 5, 2014
Not happy with timeline to purchase in addition to having to provide financial information before selection of vehicle can be made. Also poor follow-up with timeline once they receive financials to time of return call
Is this review helpful? Yes | No
May 3, 2014
Nice people
Is this review helpful? Yes | No
May 3, 2014
Good
Is this review helpful? Yes | No
Apr 30, 2014
Good treatment
Is this review helpful? Yes | No
Apr 30, 2014
No follow up and when I called again were very rude
Is this review helpful? Yes | No
Apr 20, 2014
Good
Is this review helpful? Yes | No
Apr 19, 2014
Prices and vehicles appear very nice but NOT qualities vehicles. The cars normally need important work done.
Is this review helpful? Yes | No
Apr 15, 2014
Very good, they did what they said.
Is this review helpful? Yes | No
Apr 3, 2014
This is the best way to car shop
Is this review helpful? Yes | No
Apr 3, 2014
Very informative.
Is this review helpful? Yes | No
Apr 1, 2014
very open
Is this review helpful? Yes | No
Mar 26, 2014
Brought a GL450 my wife loves it! Customer service was great!
Is this review helpful? Yes | No
Mar 23, 2014
The deal I got on the car was pretty good. Do factor in your taxes and fees because obviously the price will be a couple thousand more than the just the listing price. Car quality was excellent, and Off Lease staff was upfront about the car history when I asked...but you have to ask. The service was just okay. Their office resembles a frat house/bullpen, and is loud, noisy, and full of men--half of whom seem to just be standing around joking with each other or eating. Business is conducted over an L - shaped counter, and looks more like a lunch restaurant than a car dealership. There is no privacy while you attempt to discuss your car deal above the din of the room, and next to the stranger beside to you. You do get some one-on- one attention in an actual office when you get to speak to the finance guy, who was quite pleasant, but it took forever to him since it seemed like he was the only finance person they had on staff. I assumed that since I came in with my own financing and researched my car beforehand, I would be in and out in no time, but instead I was there for roughly 3 1/2 hours, mostly waiting--and I went on a Thursday night. I was one of the last people to leave that night (this includes employees). I'd hate to imagine this place on a weekend with more customers. Nonetheless the people I dealt with were friendly and informative, but it's the process that could have been better.
Is this review helpful? Yes | No
Mar 18, 2014
Good.
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Mar 10, 2014
The sales person, Moe, was very good, had some troubles with the car, however he solved them asap
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Mar 10, 2014
Customer service is terrible.
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Mar 9, 2014
Every Time I Tried To Contact Them Via Email It Came Back UndeliverAble
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Mar 7, 2014
They responded very quickly to my inquiry...
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Feb 24, 2014
easy to research site
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Feb 23, 2014
Good
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Feb 20, 2014
Yes I did receive communication back from this dealer. And my questions were handled professionally.
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Feb 19, 2014
It's like a zoo...customers are like a number.
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Feb 6, 2014
Im not just some Internet basher but my experience was horrible.. Reasons for my, rating :#1 Besides the automatic email response so one contacted me. #2 I literally called the dealership To ask if the car was still available.. it was, so i told the lady please hold the car, i am going to buy it.. Mind you im out of town so I drove my 4hrs to the dealership. When I arrived another couple was inside the car about take it on a test drive.. OK awkward!? I told the salesmen that i was told the car would be held until i get there. He man there are other ones.. #3 the salesmen that worked with us was so incredibly rude. He took my wife and i into this room they call an office.. More like a zoo. Crying babies, over 2 dozen people stuffed in a small place with no AC. The salesmen men then finally came over to show us some attention. he said He ran my credit while waiting.. I didn't want him to, then proceed to discuss my credit in font of everyone... I mean we didnt even sit a the desk..actually a long bar with stools and 10 other people... and yelled my credit score in front of everyone.. Then he asks me how much i make just as loud as ever respond i said "i make good money man" he looks at me amd my wife and says he he what's good money to you!? ... Insult.... I was then pissed so i tell him how much i made and im only 26... That shut him up... Long story short. maybe it was my bad experience. But ill never recommend this place! To anyone. Ever...
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Jan 27, 2014
Wide selection. Great customer service. Had the paperwork prepared before I arrived to close the deal. In and out in less than an hour.
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Jan 26, 2014
Great experience, polite helpful people
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Jan 16, 2014
Quick at responding to email and followed with phone call.
Is this review helpful? Yes |