Ocean Honda of San Juan Capistrano
Sales: (949) 565-2836 Service: (877) 820-4041
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Today 10:00 AM - 8:00 PM (Closed Now)
All reviews are verified visits to the dealer. – Learn More
Mar 6, 2019
Mar 7, 2019
Response from current dealership:
Thank you, Mike and let us know how we can ever be of help!
Mar 2, 2019
We are very pleased to say we love the Honda CR-V we purchased there. Thanks Zach Buchanan
Jan 23, 2019
Great buying experience.
Jan 22, 2019
Good fast response
Jan 10, 2019
Price is not negotiable. Good customer service.
Jan 10, 2019
Response from current dealership:
Hi Khan, Randall here, the Customer Service Manager and 99.9% of the time we are able to make accommodations on price. In some rare occasions we cannot if the car has already been reduced or if it might be a very rare type. Please call me at 949-493-9300 to discuss and thank you for allowing us to serve you.
Associates from this dealer were very responsive and took the time to answer all our questions. They provided a very competitive price for the vehicle we were looking at. We would have probably purchased the vehicle from this dealer, however, we have a newer model vehicle that we would like to trade in and despite shopping around, we can't get the value for which we were hoping.
Dec 13, 2018
Very accommodating, helpful and courteous.
Oct 22, 2018
Excellent service throughout the entire car buying process. I bought my first Honda from them in 2006 and this transaction was just as good. I will be a customer for life!
Aug 27, 2018
Bought a great used car at Ocean Honda. John G was knowledgeable and very professional. Car was just as described and Ocean Honda honored the Car Gurus price. It was a pleasure to buy a car at Ocean Honda SJC. Excellent customer service.
May 10, 2018
Everyone is helpful and friendly. We bought a 2015 Honda Fit EX for my daughter. Everything went smooth and they really took their time with us.
Show older dealer reviews 5
I contacted the dealer to test drive this car, which is very hard to find. There are only 1 or 2 in all of Southern California, and just 1 in this color. I received a response from Aoude, the Internet Retention Manager, asking me to come in at 2:30. It was a long drive from Los Angeles, about 60 miles. I get there, asked for Auode, who was busy and gave me over to Troy. I asked Troy to test drive this car. He looks a little puzzled and ashamed when he looked up the car in the system. He says that the car is not available. We ask a manager what happened to the car and the guy says, that it was "traded" to another dealer. I asked why they had me come all the way from Los Angeles to test drive a non-existent car and I received no response. I asked the manager why this car was still showing up on cargurus. He said that it takes a while for changes to the inventory feed to show up on cargurus. That seemed reasonable... I checked every day and this car was still showing up on cargurus. Well, 12 days go by and the car is still there on cargurus. So, I begin to get a little suspicious. I asked my friend Dave to call about the car to see if it was still there on the lot. The person he talked to at the dealership said that they did in fact have the car and they were eager to have him test drive the car tonight. This dealership is so unethical, it is beyond words. I work in the car industry and I'm appalled at how little this dealership cares about its customers. I would give them 0 stars if possible.
Oct 17, 2016
Sep 10, 2013
The car had mold smell no mats were in the car carpets dirty Interior was filthy with Feces between the seats The general manager was not nice