O'Malley Automotive Inc.

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GM Certified Internet Dealer

3405 Stewart Ave
Wausau, WI 54401

Sales: (715) 842-2131

Service: (715) 842-2131

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Jun 6, 2013
car was priced more than I wanted to pay for that make model year and condition
Is this review helpful? Yes | No
May 10, 2012
Nice enough, just didn't have what I wanted
Is this review helpful? Yes | No
Dec 23, 2011
I was interested in a 2006 Ford Freestyle and the first car salesman I dealt with gave me a list of things that needed to be fixed on it, including a simple oil change that you would think at the very least would have done that before putting it out on the lot. The salesman I was dealing with was difficult to communicate with and needed to request a different salesman. After everything was filled out and ready to be submitted, I then had to deal with their Finance Manager, and was even more difficult to deal with than the first salesman in my opinion. I had called my salesman to ask if I could take the car to my own mechanic for an inspection, and at first was told that they already did an inspection and I wouldn't really need to take it anywhere. I insisted and my salesman agreed to allow me to take it. When I arrived, I was greeted by the Finance Manager that insisted that there was no reason to take it anywhere since a thorough safety inspection already had been done by their mechanics. I told him that I had already cleared it with my salesman and made the appointment to take it in. He then proceeded to tell me that I would need a deposit or approved for a loan before taking it anywhere. I told him that I wasn't told that before I left my home and had no way of leaving a deposit. His answer to that was that my salesman must not have known the policy apologized as he shrugged his shoulders and walked away, not offering any other solution to the inconvenient situation he had left me in. I want to add the fact that I recently had a full knee replacement done and it wasn't easy for me to get ready and make my way to the dealership to take the car to begin with, let alone tell me that I basically came down for nothing. I called my Dad and told him the position they left me in and he was willing to put the deposit on his credit card so I could take the car to my mechanic. My mechanic is approx. 20 minutes away and after about 15 minutes of driving the check engine light came on and the rpm's started revving between 4.5/5.0 at 50 miles per hour and chugging back and forth until I arrived at my mechanic’s. I honestly didn't think I would make it. My mechanic immediately took it for a test drive and when he returned he told me that the transmission was slipping pretty badly and it went into gear extremely rough. He then hooked it up to a special device that gave him a special code for the transmission and read that it was inoperable. In my mechanics words...the transmission was junk. My mechanic wasn't sure I would make it back to the dealer, but told me to call them before leaving to tell them the situation, let it cool down before attempting to head back, and suggested not to buy it. Especially with the fact that they were selling this car, AS IS. If I hadn't trusted my gut about this dealership they would have taken ME for a ride, no pun intended. I'm writing this review to try and help anyone interested in buying anything from this dealership. If I had bought this car from them AS IS and trusted that they were telling me the truth about their mechanics doing a thorough safety inspection and I had nothing to worry about, 15 minutes after leaving their lot I would have been stuck with $9,000.00 in payments on a car I would have had to sick $4,000.00 worth of repairs right off the bat. $4,000.00 I don't have. I believe that they knew about the transmissions issues. How could they NOT, if they weren't lying about the thorough inspection. One way or another I believe they lied to me to pawn off a problem car on any one of their unsuspecting consumers, such as myself. If it wasn't me, it could have been you. Remember...Buyer Beware!!!!! Especially when it comes to O’Malley’s. One star was required to rate, otherwise I would have given zero stars.
Is this review helpful? Yes | No

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