OC Auto Finance LLC

Dealer responded immediately unfortunately the car had already been sold. They offered me a similar car in red, but I wasn't interested.

Went to car lot to look around during my lunch. Was never approached nor offered assistance, which I guess was okay since the lot looked like a junk yard. The car advertised was no where around.

Called n didn't even explain any info on the car or schedule a test drive never again

I am a single mom and needed a reliable car to get to and back from work. I found a Volkswagen Jetta through this dealer. They were very nice and helpful with the whole buying process. The car had some minor issues but I had the car inspected before I bought it and even they where even nice enough to help me with the little stuff it needed. Although there office wasn't the nicest office and was a little more shabby then I expected, still a Great dealer and customer service.

We live in Big Bear where it snows. I've been wanting to trade my car in for a 4x4 for a while now but everywhere we went we got low balled and there was dishonesty. I found a jeep from this dealer that was in my price range and we drove down to look at the Jeep. We were 2 hours later than we said we would be but they waited for us. They gave me a very fair price for my car. They were sincere and easy to talk to. I felt comfortable right away and actually talked for a while. We test drove the Jeep and noticed it needed some work. I wanted to drive it home that night so we made a deal that I could bring it back and they would fix what we noticed. When we got home we took it to our mechanic and he noticed some other problems as well. I contacted the dealer and explained what else needed to be fixed when I brought it back. They agreed to fix everything on the original list after the test drive and what our mechanic said needed to be done. They made themselves available any day that I could bring it back. I dropped it off and they worked on it all day. I came to pick it up late again and they had fixed everything. Even down to the seat heaters. They were even nice to wash it and it looked great! We had such a good experience that my fiancé and gave hugs goodbye. It was an easy , great experience and they are always available. During the week I had the Jeep before I took it down to be fixed we remained in constant contact either by text or phone calls. Do your research before you buy a used car period. These guys will bend over backwards to accomidate you if you just communicate with them.

Wish I could give zero stars. Bought an SUV from them last week and the next day (after about 40 miles) the check engine light came on. Turns out that they reset the computer to sell me the car. They said it was smogged a few days before I bought it, but the OBD2 said it was for the catalyst efficiency code (p0420). Great job sticking me with that. My gas mileage is terrible, and I'm not sure if I'm going to have to smog it or not considering when I checked the DMV website it said the car was last smogged in 2015. Do not come here! These guys lie, and that's why their cars are so cheap. If you must, BRING A MECHANIC. Do not trust what they tell you.

They list the car for a low price. When you call they say that price is for the down payment. Bait and switch. No integrity