OC Auto Exchange

1331 S Euclid St
Fullerton, CA 92832

Sales: (760) 515-4365

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https://static.cargurus.com/images/forsale/2018/05/23/05/47/2015_lexus_es_350-pic-8718841139964811872-152x114.jpeg

2015 Lexus ES 350 Used Cars in Fullerton, CA 92832

Great Deal
$4,904 BELOW
CarGurus IMV of $25,303

Price: $20,399

Mileage: 28,011

Location: Fullerton, CA 92832

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Lexus ES 350 for sale - $20,399, 28,011 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2015_audi_a4-pic-7755015874962101096-152x114.jpeg

2015 Audi A4 2.0T quattro Premium Sedan AWD Used Cars in Fullerton, CA 92832

Great Deal
$4,169 BELOW
CarGurus IMV of $19,568

Price: $15,399

Mileage: 52,479

Location: Fullerton, CA 92832

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2015 Audi A4 2.0T quattro Premium Sedan AWD for sale - $15,399, 52,479 miles with Sunroof/Moonroof
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2015 Honda Civic SE Used Cars in Fullerton, CA 92832

Great Deal
$2,970 BELOW
CarGurus IMV of $14,869

Price: $11,899

Mileage: 24,861

Location: Fullerton, CA 92832

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Alabaster Silver Metallic Description: Used 2015 Honda Civic SE for sale - $11,899, 24,861 miles
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2005_honda_s2000-pic-1939123952588871122-152x114.jpeg

2005 Honda S2000 Roadster Used Cars in Fullerton, CA 92832

Great Deal
$6,518 BELOW
CarGurus IMV of $19,917

Price: $13,399

Mileage: 56,487

Location: Fullerton, CA 92832

Average time on market: 30 days Certified Pre-Owned: No Transmission: Manual Color: Silver Description: Used 2005 Honda S2000 Roadster for sale - $13,399, 56,487 miles
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2018 Mercedes-Benz C-Class C 300 Used Cars in Fullerton, CA 92832

Great Deal
$7,715 BELOW
CarGurus IMV of $36,614

Price: $28,899

Mileage: 15,740

Location: Fullerton, CA 92832

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2018 Mercedes-Benz C-Class C 300 for sale - $28,899, 15,740 miles
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2015_audi_a4-pic-2778368953810578539-152x114.jpeg

2015 Audi A4 2.0T quattro Premium Sedan AWD Used Cars in Fullerton, CA 92832

Great Deal
$3,632 BELOW
CarGurus IMV of $21,031

Price: $17,399

Mileage: 42,336

Location: Fullerton, CA 92832

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Audi A4 2.0T quattro Premium Sedan AWD for sale - $17,399, 42,336 miles with Navigation System, Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/08/06/02/2015_toyota_corolla-pic-810695927226031859-152x114.jpeg

2015 Toyota Corolla S Used Cars in Fullerton, CA 92832

Great Deal
$2,890 BELOW
CarGurus IMV of $13,789

Price: $10,899

Mileage: 59,238

Location: Fullerton, CA 92832

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2015 Toyota Corolla S for sale - $10,899, 59,238 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/06/16/10/50/2015_nissan_rogue-pic-3772807622992058774-152x114.jpeg

2015 Nissan Rogue SV Used Cars in Fullerton, CA 92832

Great Deal
$2,968 BELOW
CarGurus IMV of $17,867

Price: $14,899

Mileage: 29,475

Location: Fullerton, CA 92832

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2015 Nissan Rogue SV for sale - $14,899, 29,475 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2015_toyota_avalon-pic-6530195450695143534-152x114.jpeg

2015 Toyota Avalon XLE Used Cars in Fullerton, CA 92832

Great Deal
$3,371 BELOW
CarGurus IMV of $19,270

Price: $15,899

Mileage: 40,208

Location: Fullerton, CA 92832

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Celestial Silver Metallic Description: Used 2015 Toyota Avalon XLE for sale - $15,899, 40,208 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2015_infiniti_q50-pic-9151789696105817869-152x114.jpeg

2015 INFINITI Q50 Used Cars in Fullerton, CA 92832

Great Deal
$4,462 BELOW
CarGurus IMV of $22,861

Price: $18,399

Mileage: 33,012

Location: Fullerton, CA 92832

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Hagane Blue Description: Used 2015 INFINITI Q50 for sale - $18,399, 33,012 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2016_dodge_dart-pic-4829336432875314071-152x114.jpeg

2016 Dodge Dart SXT Used Cars in Fullerton, CA 92832

Great Deal
$3,060 BELOW
CarGurus IMV of $11,959

Price: $8,899

Mileage: 41,399

Location: Fullerton, CA 92832

Average time on market: 47 days Certified Pre-Owned: No Transmission: Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2016 Dodge Dart SXT for sale - $8,899, 41,399 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2016_jeep_cherokee-pic-2484058860114418451-152x114.jpeg

2016 Jeep Cherokee Sport 4WD Used Cars in Fullerton, CA 92832

Great Deal
$2,612 BELOW
CarGurus IMV of $18,711

Price: $16,099

Mileage: 38,022

Location: Fullerton, CA 92832

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2016 Jeep Cherokee Sport 4WD for sale - $16,099, 38,022 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2015_infiniti_q50-pic-3647152973237774627-152x114.jpeg

2015 INFINITI Q50 3.7 Premium RWD Used Cars in Fullerton, CA 92832

Great Deal
$3,463 BELOW
CarGurus IMV of $23,862

Price: $20,399

Mileage: 22,299

Location: Fullerton, CA 92832

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Moonlight White Description: Used 2015 INFINITI Q50 3.7 Premium RWD for sale - $20,399, 22,299 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2015_honda_civic-pic-2766535725588224131-152x114.jpeg

2015 Honda Civic LX Used Cars in Fullerton, CA 92832

Great Deal
$2,202 BELOW
CarGurus IMV of $13,401

Price: $11,199

Mileage: 48,665

Location: Fullerton, CA 92832

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Alabaster Silver Metallic Description: Used 2015 Honda Civic LX for sale - $11,199, 48,665 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/23/05/47/2014_nissan_sentra-pic-6407160037457764069-152x114.jpeg

2014 Nissan Sentra SV Used Cars in Fullerton, CA 92832

Great Deal
$2,342 BELOW
CarGurus IMV of $11,341

Price: $8,999

Mileage: 34,586

Location: Fullerton, CA 92832

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Silver Description: Used 2014 Nissan Sentra SV for sale - $8,999, 34,586 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 12, 2018
Nena Mendoza
The dealer was quick to respond.
Jun 7, 2018
GuruW2DF1
Horrible!!! Can you say "bait and switch"? I made an appointment with them to see the 2011 Mazda3 the same day. I specifically asked them was it still available - they said it was. I get there the that evening and they told me the same thing they told me the previous week - it was out for inspection and offered to sell me another car. Really??? I called a few days later and was told it was available but mentioned nothing about inspection. BAIT AND SWITHC!!!
3 people found this review helpful.
May 30, 2018
The only reason I don't given a 5-star is because, they should have mentioned the $1,000 dealer fee added to the purchase of the vehicle, plus $432 for Low-Jack subscription. Other than that, they conduct business in a very professional way.
4 people found this review helpful.
May 29, 2018
First, If you read reviews, you will notice that many Car Guru dealers get a 5 or a zero for a number of different reasons. One of the main reasons is that when you process the paperwork on the sale there is a $1,000 fee not previously disclosed. So, look at the price of the car and add $1,000. If you still want it, buy it, if not, don't Just expect the $1,000 fee. The second complaint was bait and switch. Sometimes cars sell; and maybe, in some cases that happens. OC Auto exchange was friendly, helpful, and followed up on promises, like the car was avaialble and sending the electric charger after the sale. The price (even with the $1,000 fee) was competitive.
6 people found this review helpful.
May 17, 2018
Poor communication. I was trying to get in contact with the dealership and was told 2 dealers would contact me and neither of them did. All I was asking for was pictures. Their vehicles are overpriced, clearly don’t care for customers, not willing to negotiate vehicles.
5 people found this review helpful.
May 9, 2018
FlussHund
We bought a car from them, so obviously we're happy! I'd been researching this make and model for months, so I knew it was a good deal for the price. We were the first contact. The car had not even come in yet, but they assured us we were first in line. When it did arrive, they let us drive the car to our mechanic and addressed the issues our mechanic found. To facilitate communications, David gave us his cell number and even responded promptly on his day off! We're very happy with our purchase from them.
2 people found this review helpful.
May 1, 2018
Toyota is not available as yet, going thru inspection process. The OC Auto Exchange messaged me that they would let me know when vehicle would be available for viewing.
1 people found this review helpful.
Apr 23, 2018
Friendly and attentive
1 people found this review helpful.
Apr 7, 2018
GuruDGCNP
great deal on vehicle, but for luxury terrible deal. no sensors nor camera in a luxury vehicle how odd!! wasnt even offered the other cadi on the lot for the same price!!
0 people found this review helpful.
Apr 6, 2018
GreAt customer service
0 people found this review helpful.
Apr 5, 2018
The dealer didn't answer more questions I had.
3 people found this review helpful.
Apr 5, 2018
I had a very bad experience.they wouldnt return my calls. I wanted that car pretty bad. They ran my credit and i know my credit aint bad. They were talking ridiculous for a car under 10k. They kept sayimg they will call me back and never did
3 people found this review helpful.
Mar 11, 2018
Great
0 people found this review helpful.
Feb 19, 2018
Great
1 people found this review helpful.
Feb 4, 2018
Guru5WJHC
Very helpful!
0 people found this review helpful.
Jan 31, 2018
Car was listed for sale but, it was sold...not bad , but if car is sold why keep it on the list for sale?
30 people found this review helpful.
Jan 28, 2018
Guru5QW4M
Friendly and fast response to my. Inquire
0 people found this review helpful.
Jan 26, 2018
drdiaz10
5
Dealer responded but was not willing to negotiate; although, in all fairness, it appeared to be a good price. Went to dealer to find out the car had rear damage on its Car Fax report, 2 of the 4 tires needed to be replaced ASAP, and the price would change according to how I paid. SCAM. $995 extra for having your own finance and 740+ FICO, $1,995 extra for under 700 FICO, the worst your credit, the more expensive the car would be since they know you are desperate to get it. Lastly, there was a $482 accessory charge which was never diaclosed nor was I informed what it was for. SCAM. Would not recommend to anyone. Tricks & games to get every penny out of you. Buyers beware
71 people found this review helpful.
Jan 21, 2018
Fast responses. Friendly service and very helpful
2 people found this review helpful.
Jan 17, 2018
Guru5Y1XJ
They responded and I bought the car
1 people found this review helpful.
Jan 10, 2018
GuruZNMWG
Excellent
1 people found this review helpful.
Dec 18, 2017
Great response
2 people found this review helpful.
Dec 12, 2017
I was contacted immediately by the dealer's rep. According to the email the vehicle was not ready for sale as they were doing an inspection on the vehicle. I was later told by email that they wholesaled the vehicle because it did not pass their inspection. The vehicle was priced extremely below market as noted by Car Gurus,so I am not sure if this was a true deal or not.
17 people found this review helpful.
Dec 9, 2017
Very responsive
0 people found this review helpful.
Dec 6, 2017
Robyster
Good
0 people found this review helpful.
Dec 5, 2017
The car sold but great communication
0 people found this review helpful.
Nov 30, 2017
Excellent response. Quick. Thank you!
1 people found this review helpful.
Nov 28, 2017
Heard back pretty quickly, car not at the lot yet. Not sure why they advertise the vechile if they don’t have it to show /sell
12 people found this review helpful.
Nov 12, 2017
Marlarules
Very nice. No pressure. Beware of the sales tactics and $1995 additional charge. Funny thing is, i would have probably paid the extra for the car, because i liked it. But the surprise of the fee made me defensive.
40 people found this review helpful.
Nov 11, 2017
R Smart
Heard from dealer very quickly...car wasn't quite ready for sale yet.
3 people found this review helpful.
Nov 3, 2017
Randy Bangi
very fast response
0 people found this review helpful.
Oct 30, 2017
Umarhasan786
Quick response and very helpful
0 people found this review helpful.
Oct 26, 2017
The vehicle had 19,000 miles and the tires were worn like they were driven 60,000 miles the sales reps Think that they’re better than you and will not budge at any cost
26 people found this review helpful.
Response from current dealership:
I apologize for your recent experience. Every customer should be treated with the utmost respect. As for our vehicles they go through a vigorous inspection including checking the tire/ware percentage for every vehicle. If tires aren't to your expectations please bring it to the managers attention to determine a good outcome for you. Again, I apologize and if you are in the market for a vehicle please feel free to contact me directly, Thank you (714)515-6200 - David      
Oct 3, 2017
GuruDFR3V
They did a great job. Andrew was very helpful. I recommend the dealership
1 people found this review helpful.
Sep 29, 2017
The sales people were responsive. Although I drove an hour to get there and the car got sold 10 minutes before I arrived. Darn!
6 people found this review helpful.
Sep 27, 2017
GuruDHW8B
He was very helpful and he responded very quick
0 people found this review helpful.
Sep 26, 2017
Those guys are professionals and make the customer makes a free choice to buy
1 people found this review helpful.
Sep 23, 2017
GuruDR8Q5
Quick reply
0 people found this review helpful.
Sep 21, 2017
Adrian there cool.
0 people found this review helpful.
Sep 21, 2017
They sent me an automatic pre-written response, but they never sent me the photos of the car that I had requested.
10 people found this review helpful.
Sep 21, 2017
Drex3rd
They said the car was not available anymore. I saw another car that I was interested in, a 2006 Infiniti G35 sedan black in color for $3995. They said someone would be contacting me about the car and to this day never have and I really wanted the car.
11 people found this review helpful.
Sep 20, 2017
Shaina31914
Adrian Lopez was great told him what I was looking to pay a month and we were right where we wanted to be. Great customer service. Definitely a place to get a great used car.
2 people found this review helpful.
Sep 17, 2017
Dealer did not have the car they were advertising. Said they would contact me back later with additional info then never did.
10 people found this review helpful.
Sep 16, 2017
The price was very low on the add, but the information given in the description was incorrect stating that the reports it has no accidents listed. When I spoke to the representative I found out that the car has been in an accident. Aside from that, after all of their fees, including an extreme $1,000 transaction fee the car came out to over 6,000 more than the price listed. I definitely found a better deal.
30 people found this review helpful.
Sep 14, 2017
They hook and bate you with a low price on the car which are from the actions and are still missing vital parts like in my case seatbelts and some after market parts that made the car more unreliable. When it came down to negotiating out the door price it wasn't just tax and licence that they tried to tack onto the price which is expected but they tried tacking on all these extra fees that really didn't make sense. When I asked why all these extra fees the response was we are not like some of the bigger dealers that only charge tax and licence. This dealer is purely "window dressing" nice photos, they start out with nice prices but when you arrive you see that the reality was just to get you in and sell you a subpar car that becomes way more expensive than the listed price with the extra fees.
29 people found this review helpful.
Sep 5, 2017
I had to call them about the car. They were pretty nice when we went to buy the car. The biggest drawback was that there were hidden costs on the price of the car. Almost $1,000 on dealer prep charges and $500 for theft insurance. I was able to take the theft insurance off. Yet, it just felt a little deceptive after seeing the advertised price! Thank you for asking.
34 people found this review helpful.
Aug 28, 2017
Says they didn't get my email.no one came out when I walked on the lot for a while.
9 people found this review helpful.
Aug 16, 2017
I like there get back time
0 people found this review helpful.
Aug 10, 2017
Absolute trash dealership, I drove a hour to see a car and they tried to bait and switch me. Once I got there they played the card sold today. The sales man "Erik" lies to me a well saying the Manager was out with it and then tells me 5 mins later it was sold this morning. To add on top the car he showed me had double the mileage was a 2006. Absolute scam and trash don't even waste your time. I told him I was 1 hour away and they still did that to me.
50 people found this review helpful.
Aug 8, 2017
I have not decided on the auto, but the dealer did respond
0 people found this review helpful.
Aug 8, 2017
Watch out for questionable fees added on to low-ball come-on pricing!! While it is legit to include dealer overhead costs into the price (in this case theft and liability insurance on total inventory), it should NOT be a "BTW" when the owner comes out to close the deal. WALK AWAY from deceptive pricing!
46 people found this review helpful.
Aug 2, 2017
Pat responded to emails very quickly and communicated very well despite not giving him my information as a first time buyer. Very understanding.
1 people found this review helpful.
Jul 31, 2017
Guru9Q9G3
Great
0 people found this review helpful.
Jul 9, 2017
Best experience at a car dealership! They went beyond the norm to make us happy. They even helped us surprise our daughter with the car.
2 people found this review helpful.
Jul 9, 2017
Quick reply
1 people found this review helpful.
Jun 27, 2017
Made everything Fast and easy got hyundai genesis from there that was in excellent condition. Only thing i didnt like is that they don't negotiate price if you pay cash but it was a good experience after all. Would definitely recommend if your looking for a car at a fair price. If you do go there ask for Pat. He was helpful.
6 people found this review helpful.
Jun 24, 2017
Guru9T59Y
Very good people and good attention thanks
0 people found this review helpful.
Jun 22, 2017
Prompt reply! I haven't bought the vehicle yet, but Pat offered to drop it off at my mechanic for an inspection. Great customer service so far:-)
3 people found this review helpful.
May 30, 2017
I was highly motivated to buy a new car this weekend, but the vibe I received from the sales guy was a turn off. Didnt seem motivated to help me find the car I was looking for or make a sale. Ended up going to 5 other dealerships before finally making a purchase.
21 people found this review helpful.
May 18, 2017
The price they showcase is just base price after that they include dealer fee $1000 then taxes and all so around $2500 addition in base price which i knew when i visited
43 people found this review helpful.
May 5, 2017
When I first submitted my request I got a standard email right away, I replied and was asked to fill out the pre-approval form on their website, after that I didn't hear anything else
21 people found this review helpful.
May 5, 2017
Christian was great to work with. He was very professional and took care of some minor paint dings on the car. It was a 2013 Nissan Rogue and looked brand new when we picked up the car.
7 people found this review helpful.
Apr 20, 2017
GuruVLGJ
OC auto exchange followed up on all my calls and acquires, we were very happy with their service and they were never pushy or over the top with their texts or emails.
6 people found this review helpful.
Apr 8, 2017
Azera_2949
Its beed sold out long time ago I went to dealershop today, And they told me its been sold out I dont know why they keep this car on the list
41 people found this review helpful.
Apr 2, 2017
I had a horrible experience. I drove to their location because i was told to go in the morning. It was a 45 minute drive only to find out that the vehicle wasn't even there. We had to wait for a long time. We were told that the vehicle was being detailed which was a total lie. They drove us to where the vehicle was, it was like 15 min away. We were so disappointed when we saw the vehicle. It was nothing like the picture or description. It had a lot of scratches, a huge dent and one of the lights was rusty. We left very disappointed from there. We wasted half of our day there. If i could give them a 0 i would.
59 people found this review helpful.
Mar 27, 2017
Guru9DCK
They were great out of the gate. Then they just completely stopped communicating with me entirely?????They left me hanging. Somebody more important wanted the vehicle, so they sold it underneath me. And just ignored my emails.
36 people found this review helpful.
Mar 18, 2017
Christian was my guy there perfect gentleman.He sold me that 2014 is 250.Great car I love it. I recommend you check out OC Auto Exchange.
2 people found this review helpful.
Mar 13, 2017
Viper_12299
Great service
2 people found this review helpful.
Feb 26, 2017
All cars I was interested in were involved in some type of accident! So we both gave up!!
29 people found this review helpful.
Feb 24, 2017
dmg60
info was great
2 people found this review helpful.
Feb 18, 2017
Quick response
2 people found this review helpful.
Jan 29, 2017
HOagee
Very responsive. Found a better deal
4 people found this review helpful.
Jan 19, 2017
Great feed back Very professional
2 people found this review helpful.
Jan 3, 2017
They were quick to respond, but the agent I met there showed me a car with an accident (dismissed as "frame damage, repaired, no big thing") and then disappeared to watch a football game. There was no pressure, which was good, but also no great interest in actually selling me something that would suit my needs and budget.
36 people found this review helpful.
Oct 21, 2016
Salesperson was nice.
2 people found this review helpful.
Oct 12, 2016
initially I was contacted with a message an agent would call or contact me. I made several attempts but was never contacted to go look at car
24 people found this review helpful.
Sep 7, 2016
They responded quickly to my inquiry
1 people found this review helpful.
Jul 30, 2016
Told all the police officers, friends and family do not shop here. I arrived to purchase a vehicle that was still for sale. Two minutes later another family arrived and although I was there first and had a trade-in and cash was lied two by several employees in order to let that family purchase the vehicle it was like living in the 1950's you could not give me a car from that location. The absolute worst, horrific experience in my life. I challenged them to dispute what happened this place should be ashamed of itself
68 people found this review helpful.
Jul 13, 2016
Does not have the vehicle. I called them or they called me they said it was on the way so I called back 2 days same story. It been over a week and not there so you tell me what's up bait an switch. You kinda can tell from no pictures.
36 people found this review helpful.
Jul 6, 2016
martisas
This guy I believe is Marcus or Marcos. Not a trustworthy dealer. This listed price went up to $15,995.00 plus a whole lot of other charges outside of that which concerned both my husband and I. He kept telling us that the $14,899 (which I kept a picture of) was a weekend special or 4th of July special, when I had been looking at the car for that price for like 2-weeks already. We kept in communication with him, all the way through the time we had already made a deal on a car, just to see how many lies he would tell and there were plenty. After the new quote of $15,995, he told us he'd give us $500 off if we bought the car. The car had several accidents on carfax, and he was really trying to get us to buy his lies. When I first asked him why did the price go up, he never replied...He contacted my husband two days later and said he wanted to talk. I don't think he realized we were from the same family because we don't share last name, or cell numbers. My husband use to work for a very good car dealership, and she said this guy was a crook and it's best he be avoided. The extra charges $2,573.00 Service Charge, $1288.00 County Code, $381.66 Accessories, and the VIN# JF1ZNAA1XD2731900 I had doing bad reviews, but I just don't wanna see anyone else getting screwed by these guys. I was literally in shock sitting next to my husband listen to how this guy really tried to screw us over before we could even see the car in person. Sorry, but you need to do your business better Marcos.
78 people found this review helpful.
Jun 20, 2016
Didn't have the car available and couldn't finance me
31 people found this review helpful.
Jun 18, 2016
Once I told them I was interested in the car and wanted to come look at it, they changed the price online! And claimed the "sale" price had just ended! Condience? I don't think so.
47 people found this review helpful.
Read 69 old reviews
Jun 13, 2016
They responded. But didn't seem interested in getting my business. I still may end up purchasing this vehicle, if my current deal doesn't fall through.
15 people found this review helpful.
May 3, 2016
lamontkl
Interest rates way to high... I filed BK over a year ago.. Was going to put 2k down and finance 2900$.. They wanted 319$ a month for 36 months
20 people found this review helpful.
May 3, 2016
This dealer was wonderful to work with. I really felt he cared about getting me into the right car.
1 people found this review helpful.
May 2, 2016
You all deserved for this rate,thank you
1 people found this review helpful.
Apr 29, 2016
Good service
0 people found this review helpful.
Apr 21, 2016
Horrible- I put money down and they sold the car next day
31 people found this review helpful.
Apr 18, 2016
Dmendoza
Awesome,very helpful
0 people found this review helpful.
Apr 11, 2016
I had a great time bought my car and it was a very good dealer ship.
1 people found this review helpful.
Apr 7, 2016
Went to test drive a vehicle I liked. Got there and the car was filthy and was missing door panels and other items. Driver power seats and door locks wouldn't work. The salesman waso clueless about the issues or specs on car. On top of that they don't negotiate their prices. Wouldn't recommend
25 people found this review helpful.
Mar 29, 2016
Español good
1 people found this review helpful.
Mar 29, 2016
Attentive
0 people found this review helpful.
Mar 28, 2016
Response time is great
0 people found this review helpful.
Mar 27, 2016
I was attended by Christian, he was honest and professional. However, the sticker price is the cash price not the finance price. Not his fault, that is this their policy.
16 people found this review helpful.
Mar 21, 2016
the person was accommodating but i wanted to speak to the manager if the price can be negotiated.
3 people found this review helpful.
Mar 8, 2016
Received a fast response via email.
0 people found this review helpful.
Feb 20, 2016
Price shown is cash price. Financing costs more
6 people found this review helpful.
Feb 18, 2016
Great experience. They really make you feel welcome and appreciated.
0 people found this review helpful.
Feb 11, 2016
Ian helped me out. Very friendly and knowledgeable. Car runs great so far! Yelp reviews had me worried a bit, but I bit the bullet and bought the car. No buyers remorse at all.
0 people found this review helpful.
Feb 4, 2016
Not bad, but refused to budge on price at all.
5 people found this review helpful.
Feb 2, 2016
Did not get much for my trade in, he mentioned because they were a smaller dealer. No deal was done but received good advise.
1 people found this review helpful.
Jan 19, 2016
Good dealer...
0 people found this review helpful.
Jan 3, 2016
I was told the car was clean. I drove to see the car from the West San Fernando Valley. After driving the car I discovered rust that was poorly painted over. The salesman lied about a prior deal falling through because of a shipping fee. They tried to pull a bait and switch. He even admitted that they are going to repair the car for cheep and not disclose the repair to the next potential buyer. Beware, this dealer is not to be trusted.
14 people found this review helpful.
Dec 27, 2015
really good
0 people found this review helpful.
Dec 21, 2015
I contacted dealer, car was being prepare very helpful
0 people found this review helpful.
Dec 17, 2015
Great overall experience, documents completed quickly and sales rep named Christian ensured the process went smoothly. Will definitely return for another purchase. Thanks OC
1 people found this review helpful.
Dec 16, 2015
Great service response Right away on proses to buy a car
0 people found this review helpful.
Dec 15, 2015
I brought in two print outs of cars the cars that I wanted to look at..they showed me both cars and their car fax. I test drove one and decided I would like to purchase the vehicle. The print out of the vehicle I had showed him said the car was $9999. He told me the vehicle was $12,500..I told him that's not what the website says. He then told me they would honor that price.. so then we worked a deal and I was to buy the car out right. A couple days letter I called to bring the cashiers check to them. He told me to bring the car fax and the other documentation that I had which included a signed contract for the car. When I got there he looks at my paper work and starts playing around in the database and then proceedes to tell me that the car in the contract isn't the same car on the website..I tell him that's not my fault you're the one that said it was. I specifically gave you the info on the car I wanted to see and you specifically showed me this car as the one I requested to see. He then proceeds to tell me that this isn't the car fax for that vehicle as if I was the one that printed it out..I tell him that he was the one that gave that to me. My 37 year old son who was there on both occaisions even told him that this is the carfax that he gave us. They made a mistake or completely lied about the vehicle and then tried to make it seem as if I was the one to blame for the error. The sales rep, sales manager and the general manager completely arrogant and treated me as if I was stupid. I really don't believe it was an error..I believe they misrepresented the vehicle and were trying to cover it up and get more money for the car. If you look now, the vehicle is going for more money. I will never recommend these people to anyone and I will do everything I can to make sure the word gets out about them. Later that day I went to another dealer who treated me with the up most respect and managed to give a good deal on a better car.
25 people found this review helpful.
Dec 6, 2015
They were real y helpful , i just didnt do a Dealer with them because I didn't have the money but once I have it I will defiantly go to them.
0 people found this review helpful.
Oct 19, 2015
This car is not the one I chose but they had anot her one that append to me and I bought that one. Was an excellent experience.
0 people found this review helpful.
Sep 20, 2015
Good
0 people found this review helpful.
Sep 14, 2015
Dealer responded promptly, didn't make deal due to low trade- in offer but I was pleased with the attempted transaction.
2 people found this review helpful.
Sep 9, 2015
HORRIBLE condition car that is very over priced for its condition.
6 people found this review helpful.
Mar 17, 2015
Shermbp
Selling a car that Carfax is showing structural damage. They would not tell me what that damage was,
3 people found this review helpful.
Mar 5, 2015
I called and asked for a used car sales person to call me about a car I was interested in and still no call after 3 days so I called back and had a great guy steve help me
1 people found this review helpful.
Feb 23, 2015
Not helpful not willing to deal
1 people found this review helpful.
Feb 20, 2015
Very good
0 people found this review helpful.
Feb 19, 2015
Responded, but did not follow through after that.
0 people found this review helpful.
Feb 15, 2015
OC Auto Exchange had me approved with bad credit
1 people found this review helpful.
Jan 24, 2015
Thay responded in great time, seems to be a good company
0 people found this review helpful.
Jan 15, 2015
Antonio was really great!
0 people found this review helpful.
Jan 10, 2015
I call and the car was sold to good to be truth
1 people found this review helpful.
Dec 15, 2014
Got back to me and were nice.
Nov 25, 2014
Nov 19, 2014
Kingswood_1195
Responded with email not answering questions I asked. Seemed like an automated response. Still looking for a Cadillac
Nov 19, 2014
Made the deal got the car and drove off good sale you gotta know what you want and if it's there get it Dnt settle for less I didnt
Sep 15, 2014
They were Quick and patient. I purchased a 2012 Challenger and traded in my old car and drove it home within 2 hours. They were great at getting me into the car I wanted. very good experience. I highly recomemd Oc Auto Exchange.
Sep 5, 2014
Very helpful and informative.
Sep 4, 2014
There were no photos on the posting. The dealer responded and indicated pictures would be posted. While the car remains listed no photos appear. Don't tell me you're going to do something and fail to follow through.
Aug 6, 2014
I called first and I was told that car I am interested in in not arrived yet and they are expect arrival in a week. Next morning I received email response from the dealer where he informed me that car is ready for viewing oops! I called again to confirm and after 1 min of talk call was disconnected or dealer hang up and I never heard back from them.
Jul 2, 2014
This is the kind that you always fear dealing with. Their cars are in terrible condition which they jerry rig up to seem functional. Try asking them if you can have a mechanic inspect on of their cars. Just try....
Jun 25, 2014
great follow up
Jun 16, 2014
The salesman made profane comments and was unprofessional.
May 6, 2014
I heard back the first time when I asked for pictures. When the pics went up on their website I emailed again...this time no response.
Mar 23, 2014
Fast and great service!! The process of trading in my car, doing paperwork, and driving it off the lot took about a half hour!! They're really nice!
Mar 21, 2014
newmanator
I would give a 1/4 of a star if it was an option. Nobody helped me at all! Not even a greeting. I finally had to barge into somebody's office to ask a simple question about price. He looked at me like I was bothering him and I was an idiot for not knowing all the car prices are only online. I drove from San Diego to Fullerton to look at a $22,000 car but they received no sale from me!
Nov 4, 2013
Very optomistic
Jun 7, 2013
Dealer did not have keys to vehicle that i wanted to test drive. They had to order them.
May 21, 2013
Unhelpful individuals. No greeting
Apr 3, 2013
Sold a car from underneath me after working with them for over a week, before the car even was received on the lot. They advertised they had it, and we confirmed it was available for a test drive that day, and went down there, and they told us they hadn’t even received the car – it was still being transported! We worked with them for a week while they were doing the “inspection,” and we were promised that we’d be the first ones to see the car since they miscommunicated it’s availability and made us drive all the way down there for nothing (and we live 30 miles away). The salesman said someone else was responding to his email! After being promised by the next day, or within 3 days it would be available, and checking in daily to confirm, we were finally informed it was available 7 days later, and to come down after 4:00 pm. Albeit, we didn’t get there until 5:00 pm, they sold the car only minutes before we got there, after they had been informed I was coming with cash to buy the car and being promised first shot. They didn’t even have the decency to call us. The salesman blamed it on another sales man, and then didn’t even help us with any questions we had on other cars. They were unapologetic and un sympathetic, and I think that was the worst part. Had we felt some empathy, it would have been different, but the lack thereof was very upsetting. I would give them a negative score if I could
Mar 5, 2013
Contacted me promptly and were very courteous and helpful over the phone. I never actually went to the dealer to check out the car due to it being so far from my home.
Mar 1, 2013
They sold us a car, and we found out there is bunch of problems wrong with it, wouldn't recommend anyone going there !
Feb 19, 2013
Easiest car buying experience ive ever had! No hagglin just a good deal.
Feb 17, 2013
Feb 10, 2013
I was about to buy a vehicle from them, filled out paperwork, and get check from personal bank, but days later they told me they sold it to someone else. To be honest, I'm glad it was sold because the vehicle looked as if it was in an accident, and no bank will finance a salvaged one. That's my take on this dealership.
Jan 24, 2013
Yes they responded, and I purchased the vehicle not knowing that I would run into issues with the vehicle... They sold me a vehicle with practically no back breaks and tires with nails in them... First day I drove the car there was a problem and I let them know, but had no sympathy ... So now we have an issue a big issue I'd rather not say but, to sum it all up and quickly.... All I have to say is be careful purchasing a car through any used car lot because its not all what it seems..
Jan 22, 2013
I didn't purchase that Liberty but OC Auto are pretty good
Jan 21, 2013
This dealer doesn't know how to sell cars. They don't care, I bought a car from them and they didn't even change the oil. Don't buy cars from this dealer
Jan 15, 2013
Very fast efficient nice to deal with
Dec 24, 2012
Stuck up boys in suites. They don't want to sell cars.

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