Thank you

Excellent sales personnel

We made two different appointments for the same day. Showed up and then was told that truck was in circlevill that was pasted in on the way in. Mind you we were coming from columbus. This was not a short drive. We were very up set at the fact of the first guy didnt want to try to get the truck tp the dealer ship it was supposed to be at in the first place. Thanks to Giovanni. He found the truck in chilliocthe and brought it to us tp look at.

Great. Except the car i bought only had one key. Great place to do business with. Great people.

They sent an email reply same day that they would have someone respond to me. The next day someone sent an email with their contact information but still had not answered the question I asked via email. By then I had already made my car purchase.

Answered questions right away.

I did not buy the vehicle as it was not the year I wanted nor did it have a moonroof, but Nourse was very responsive.

Perfect

Thru got a little pushy so I decided to go else where. Not the only dealer in town.

Very helpful great people to work with. I did not buy one. But I am ready to work with them in the near future.

Great experience with the dealership they went above and beyond

The saleswoman who contacted me was very pushy and I was not comfortable. Also, she did not answer specific questions I asked. I planned to go to the dealership anyway on the weekend but had already found a vehicle by then.

They responded fairly quick

Follow up was good

very good service

You told it was available got there it was not,we had 1 hour drive to get there and found out it sold day before.you then tryed to get us to come and see another it was sold also.sorry for your lost.

Billy was a fantastic salesman. Car was exactly as advertised and they worked for a deal. Found something I liked more at another dealership but I will visit this one again for my next vehicle

OK, git in touch but no further follow up

Great visit, low pressure, will visit again.

Van was very clean and ready for resale No pressure from the sales staff. He was knowledgeable and polite. After I purchased this van he took it to wash and filled the gas tank. Also, he worked with me to get the price within my budget. I was impressed with the Nourse Family of Dealerships.

Excellent I did purchase s suv

WAY too many calls!

They contacted me but wanted too much down ....didn't have a good finance dept.

Poor, they made an appointment for me with one of their salesmen. I got there and the salesman was not there, nor was the truck. After I left, they called and tried to get me to look at something I was not interested in. I told them I will not do business with them. The next day I got a text saying I missed my appointment the day prior. I was furious this is a poorly ran business. I would not buy anything from them.

Asked for best price. This was a trap. The will destroy your phone 5 - 10 times a day. Multiple people call text and email you constantly. All they are willing to talk about is a test drive.

This dealership was horrible. They lied several times to us. They would tell us they would have a vehicle ready for us to test drive but didn't with the exception of one time and that was a truck that should have never been driven because it's engine light came on, you could tell it had been wrecked, and it shook so bad when you drove it. We found a vehicle we liked it was a new trade in, we asked them to let us know when it was out of service, it was in our price and mileage range but we are still waiting on that call. They told us that vehicle didn't have a price listed yet when it was already listed on their site. They constantly wanted to put us in a higher priced vehicle. They don't call you back, they won't wheel and deal with you , and they say they can't afford to drop their prices even when their vehicles have sit on their lots for more than 45 days.

was very pleasant visit

Very pleasant. Sales Rep was very helpful.

responded right away but unfortunately they just didn't have the vehicle we wanted but Lori was great and tried her best to find what we were looking for.

I called about a car and they said to come over. Then called back to say the car had been sold about an hour before I called. They could have let me keep coming on the chance I might buy something else. I know some who would have done that. Saved me a couple of hours of driving and saved them from a real bad experience if I got there and found out what they had pulled. I wrote them and thanked them and told them that if they got another I would be sure to make the drive. Good troops, especially Jenny, the one I talked to.

Great response back. Did not buy truck did not realize it was 2 wheel drive my fault. But very nice truck and salesman

Dealer unaware of what I actually inquired about and they even tried to sell me a vehicle that another salesman was holding for a family member but I only found that out after a 3rd trip to look at the truck

Lied over th phone about still having the truck that they had listed. We drove 50 miles and was disappointed with what they did have. Vehicles were overpriced for their condition.

Great

Great dealer communication. Just my , dragging feet, not deciding to quickly, missing out on the smart. Oh well! Try another one later.

Wonderful experience.

I received a good deal. . .

Seem like good people

Nate was very friendly and really seemed genuine.

Assisted me in getting better description of 2007 Dakota. Very nice to work with;

They were supposed to call back about financing and have never returned my call. The salesperson was not polite when I spoke with her on the phone so I feel they didn't really want to deal with me. I will look somewhere else to purchase a car. I don't like to deal with rude people that treat me like I am bothering them and that's how the sales lady made me feel. I won't spend my money with this dealer and with rude sales people who don't bother to have others return my calls.

Had a truck picked out cash to pay for it a time to come do paper work and two hours before coming in I get a call they sold it!

Staff very nice, no high pressure, Matt and the manager was nice. Didn't make the deal, but would give them an opportunity again.

I contacted for additional info and they responded literally within 24 hours.

Drove 2 1/2 hours and the car wasn't there. They looked all over the lots and said, "The car must have sold yesterday, even though it's showing up in our computer. The computer doesn't update until 10:30 a.m. the next day.

very good

Wonderful. Tammy took fantastic care of us, everything went better than I ever expected. Thank you!

follow up very good

Took forever to get numbers crunched. Four guys sitting around one desk taking 40 minutes to come up with a bad offer.

They called me to come and look at SUV. I get there they cant find it. One guy says it been sold 7 months ago, didn't know why it was still on internet. They called me back and said it was on another lot. I get over there and salesman said sold couple days ago. I tried to get gas money, no response back and no sorry for all the trouble.

They never contacted me back, other then the standard reply when you send in you request.

Inquired about a car online, would not give me price, but continued to bombard me with automated "we've got what you are looking for" emails. Your competition can quote OTD prices via email, you better get with the program or they will be leaving you in the dust!! I'm not driving long distances only to find out a good price can't be negotiated!! I'll stay with the dealers that work with me from afar!!!

Receive some calls

Good

Very good

average

Dealer contacted me several times and were good to speak with. The decided against a manual transmission for my daughter and looked for a vehicle elsewhere