Northwest BMW

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9702 Reisterstown Rd
Owings Mills, MD 21117

Sales: (410) 902-8700

Service: (888) 692-9711

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 21, 2017
I bought the vehicle! Total buying experience was very good !
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Jun 11, 2017
Courteous and responsive
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May 23, 2017
5
they Contacted however I didnt purchase their car
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May 17, 2017
Mwang3
Good
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May 5, 2017
I had an amazing car buying experience with Northwest BMW! My Crystler PT Cruiser is a dream! Thank you to Miss. Carletta and Mr. Lowery! They took great care of me!
1 of 1 people found this review helpful.
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Apr 7, 2017
I was contacted in less than 10 minutes after entering e-mail information in regard to purchasing the 2014 Nissan Murano SV AWD through CarGurus. After speaking with the sales person, my appointment was scheduled for the next day that I requested. However, I drove the car out of the dealer as promised. Excellent!
1 of 1 people found this review helpful.
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Feb 25, 2017
Dealer was clearly upset that we decided not to move forward on this SUV. We had given them a cc to hold the truck for 2 day until we could get up to see it. They stopped taking our calls when we were asking for our deposit back. We had to call cc company to contest the charges. Terrible customer service!!!
4 of 4 people found this review helpful.
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Feb 2, 2017
Not in tune with market. Offered $1000 more than they are asking for today three months ago. If you want to purchase a use car from them suggest it be one that has sat on the lot for a couple of months otherwise you will be over paying.
2 of 2 people found this review helpful.
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Dec 28, 2016
Received email from sales manager. Nice response but we feel the price is too high when compared to the KBB or Edmunds dealer sales prices for the same model, year and options.
3 of 3 people found this review helpful.
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Dec 27, 2016
Excellent experience; great salesperson!
0 of 1 people found this review helpful.
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Nov 9, 2016
very nice - thanks
0 of 1 people found this review helpful.
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Sep 28, 2016
Very Professional
0 of 2 people found this review helpful.
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Sep 6, 2016
good communication.
0 of 2 people found this review helpful.
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Aug 1, 2016
Great overall !
0 of 2 people found this review helpful.
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Jun 6, 2016
Sales rep was very helpful but I decided to go with a different car.
0 of 2 people found this review helpful.
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Apr 28, 2016
When I called the BMW that I'd seen online was already gone however I did stop by on Saturday and find another one that I loved and purchased at 1.
1 of 2 people found this review helpful.
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Apr 13, 2016
Emailed me very quickly and kept me update with lowering the price. Didn't buy from them bought a different brand of car.
1 of 2 people found this review helpful.
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Apr 6, 2016
Ended up buying a BMW and love it! Great Sales man.. Andie S.!!! Thanks for an enjoyable car buying experience!!
1 of 2 people found this review helpful.
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Mar 29, 2016
The dealer did her "JOB",,sold us a BMW 2013 X3....I am enjoying the ride everyday I drive it,,,
0 of 1 people found this review helpful.
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Feb 16, 2016
degeneste
Salesperson was nice and helpful helping to locate a car for me but I did not buy from them.
0 of 1 people found this review helpful.
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Feb 15, 2016
great service. slight mix up in financing but was able to work past it. good staff.
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Dec 16, 2015
Excellent response and very forthcoming about the details I was seeking.
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Nov 3, 2015
Sales rep was very informative and kept in touch constantly. Miss Karen Andersen. Price was a factor but I will consider this dealership in the near future.
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Read 4 old reviews
Mar 24, 2014
Just a message from them on the internet
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Sep 10, 2013
great service ,great experience...thanks guys!!!!!!
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Jun 25, 2012
Unfortunately, the sterotype(s) of used car sales/salseman are still with us. They would not provide me with basic info and after confirming I would be expunged from their system I get another email.
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May 1, 2012
Car advertised was not available.
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