Northwest Autoway LLC

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6112 River Rd E
Puyallup, WA 98371

Sales: (253) 831-4113

Today 10:00 AM - 6:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
May 3, 2017
The cars are all messed up and look a lot better in the picture than in person
7 people found this review helpful.
Mar 10, 2017
Helpful
1 people found this review helpful.
Nov 23, 2016
Great, negotiated via email, they were nice and quick to respond. I did not spend hours and hours and millions of email to get the negotiation goes my way. Although I did not buy the car from them, I recommend to my future self, friend and family to this dealer Great experience.
4 people found this review helpful.
Oct 24, 2016
They called and gave me info, but bought a car the day before I was supposed to go in so never got a chance to check it out
1 people found this review helpful.
Aug 26, 2016
Response time was fair, it took a day for reply to my phone message. Requested the repair order for the vehicle I was looking at because it was a totaled vehicle with a rebuild title. Would not produce that. Just didn't feel comfortable with this dealer with the replies I received, Also, reading the previous reviews before contacting them, showed this is kind of business as usual there.
0 people found this review helpful.
Aug 6, 2016
Eric was very helpful...great at answering ALL my questions. I bought sight unseen and Eric and his manager went out of their way giving me peace of mind during the purchase
4 people found this review helpful.
Read 23 old reviews
May 24, 2016
Answered what I requested and no pressure. Thank you dealer
3 people found this review helpful.
Apr 16, 2016
Had to email this dealership three times with the same question before receiving a response.
2 people found this review helpful.
Apr 2, 2016
Wasn't willing to really work on lowering the price. I offered 12,000 told it was to low so I went somewhere else & bought an acura & saved some money. There loss I guess, but probably not they probably found someone willing to pay that price for it.
4 people found this review helpful.
Response from current dealership:
Our Cars are priced according to the Dealer KBB regional book.  with all of the upgrades with Subaru had on it.  Offered price was below the paid invoice paid on this unit.  Thanks for your offer and congratulations on your New Acura
Mar 14, 2016
Too many cats spread out everywhere. Its an all day affair.
3 people found this review helpful.
Response from current dealership:
We never had any animals running around the lot.  We don't have any pets, cats, dogs, etc on the lot.  Not sure which car lot you went to. We provide a clean environment.
Mar 7, 2016
Car was super dirty inside. Garbage in the back...even an empty bullet shell. The salesman said the car had been cleaned and detailed. If it had then they did a terrible job...car also had an oil leak.
5 people found this review helpful.
Feb 7, 2016
Contacted one time. When questions were sent, no response was received. No further contact by the seller was received. Poor customer service by Northwest Autoway and will not recommend to colleagues or friends. This dealership does not know the first thing about customer service
4 people found this review helpful.
Jan 3, 2016
Asked multiple times for the carfax. Were very slow to deliver and extremely poor conversational skills. Of course the vehicle was a total loss rebuild, so did not pursue any further.
4 people found this review helpful.
Dec 12, 2015
The dealer did not tell me over the phone that the vehicle was a Washington Rebuild.
3 people found this review helpful.
Oct 19, 2015
Very nice people
4 people found this review helpful.
Oct 10, 2015
They were very nice but Didn't buy a car from them decided to buy a newer model from good Chevrolet in renton wa.
5 people found this review helpful.
Oct 9, 2015
Contacted quickly, continued to follow up with additional emails. Did not purchase from them though.
3 people found this review helpful.
Oct 8, 2015
Went to look the 03 evo when I get there the sales guy didn't greet me and didn't seem to really car I proceed to ask him if he could unlock the vehicle so I could take a look at it so he grabs the key I proceed to the car to look inside and inspect the vehicle the sales guy remains to not speak to me or my buddy who was with me and he kept twidgeting his finger I then realize the car has 120k miles on the vehicle and my buddy then mentions "the price seems a little high for the mileage" the sales guy responds "do you see the condition of the vehicle" so I then ask to see the car fax so we go inside he pulls the carfax up and is coming off standoffish and nervous giving me a bad vibe and at that point I had almost no interest in doing business with them so just basically cut the rope I simply asked him what kind of room is in the price because I've owned and evo before and I know that with that vehicle having 120k miles it's no where near valued at 20,000 like they are asking so I make him a reasonable offer for what I could find that vehicle any where else for and walked away I wouldn't advise or recommend this dealer.
5 people found this review helpful.
May 25, 2015
Had they responded faster, I likely would have purchased the car.
0 people found this review helpful.
Apr 16, 2015
Great car, found one I liked more
2 people found this review helpful.
Apr 12, 2015
Although we did not purchase this vehicle, the young man who helped us was polite, friendly and not pushy. Like these guys.
3 people found this review helpful.
Apr 9, 2015
Got back to me after a couple days.
1 people found this review helpful.
Apr 6, 2015
LateToTheParty7
55
This seems to be a fairly small operation run by a single person/few people. Communication was spotty at best. My initial e-mail was answered really quickly as I sent it after hours, but follow up messages weren't responded to and phone contact was seemingly random. My first call wasn't answered, which is fine, but didn't go to voice mail but just ended. The two follow up calls I made were answered by the same person and courteously. I stopped by during posted working hours one day (around 10:20 on a Tuesday) but no one was there so I walked around the lot looking at the cars to pass the time for about ten minutes. Still, no one showed up so I just left.
2 people found this review helpful.
Feb 11, 2015
quickly responded to my questions.Did not buy the car as the title showed car had been damaged.ANDY
1 people found this review helpful.
Nov 19, 2014
They were helpful but did not buy the car I had to have a clean title but they were nice
1 people found this review helpful.
Aug 24, 2014
The vehicle had a dead battery, out of gas, and three cars deep. For an advertised car we found it too hard to test drive. We Left.
2 people found this review helpful.
Jul 25, 2014
Poor product, felt deceived, poor courtesy and service.
3 people found this review helpful.
Jun 2, 2014
Not honest regarding questions related to car's past
1 people found this review helpful.
Jun 1, 2014
Bought the car. No surprise. Staff is honest and does not push you in any way.

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