Northside Alfa Romeo-FIAT

23110 Interstate 45
Spring, TX 77373

Sales: (832) 791-4034

Service: (855) 281-5806

Today 9:00 AM - 7:00 PM
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2017 Mercedes-Benz GLS-Class GLS 450 Used Cars in Spring, TX 77373

Great Deal

Price: $53,491

Mileage: 13,789

Location: Spring, TX 77373

Average time on market: 35 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Overdrive Description: Used 2017 Mercedes-Benz GLS-Class GLS 450 for sale - $53,491, 13,789 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/11/03/07/46/2013_lincoln_mkx-pic-5261145366002224383-152x114.jpeg

2013 Lincoln MKX AWD Used Cars in Spring, TX 77373

Great Deal

Price: $13,994

Mileage: 87,864

Location: Spring, TX 77373

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Goldginger Ale Metallic Description: Used 2013 Lincoln MKX AWD for sale - $13,994, 87,864 miles with Leather Seats, Navigation System, Elite Package, Bluetooth, Aluminum Wheels, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2018/10/29/13/02/2012_ford_f-150-pic-8614249541381416608-152x114.jpeg

2012 Ford F-150 FX2 SuperCrew Used Cars in Spring, TX 77373

Great Deal

Price: $21,994

Mileage: 50,847

Location: Spring, TX 77373

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Graysterling Gray Metallic Description: Used 2012 Ford F-150 FX2 SuperCrew for sale - $21,994, 50,847 miles with Bluetooth, Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/11/08/07/40/2015_lexus_ls_460-pic-8916192472596461854-152x114.jpeg

2015 Lexus LS 460 Used Cars in Spring, TX 77373

Great Deal

Price: $39,991

Mileage: 24,500

Location: Spring, TX 77373

Average time on market: 41 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Obsidian Description: Used 2015 Lexus LS 460 for sale - $39,991, 24,500 miles with Leather Seats, Sunroof/Moonroof, Navigation System, SE Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Heat Package, Comfort Package, Upgrade Package
https://static.cargurus.com/images/forsale/2018/10/29/13/02/2014_ford_f-150-pic-46165777567798869-152x114.jpeg

2014 Ford F-150 STX SuperCrew Used Cars in Spring, TX 77373

Good Deal

Price: $15,991

Mileage: 123,327

Location: Spring, TX 77373

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Whiteoxford White Description: Used 2014 Ford F-150 STX SuperCrew for sale - $15,991, 123,327 miles with Tow Package, Aluminum Wheels, Power Package
https://static.cargurus.com/images/forsale/2018/10/29/13/02/2015_chevrolet_silverado_2500hd-pic-2223536184506019669-152x114.jpeg

2015 Chevrolet Silverado 2500HD LTZ Crew Cab 4WD Used Cars in Spring, TX 77373

Good Deal

Price: $44,994

Mileage: 53,438

Location: Spring, TX 77373

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blackblack Description: Used 2015 Chevrolet Silverado 2500HD LTZ Crew Cab 4WD for sale - $44,994, 53,438 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Suspension Package, Preferred Package, Premium Wheels, Trailer Package, Tow Package, Appearance Package, Z 71 Package, Bluetooth, Backup Camera, Remote Start, Off Road Package, Sound Package, Convenience Package, Z71 Package
https://static.cargurus.com/images/forsale/2018/10/29/13/02/2016_lexus_es_350-pic-5244266443427723429-152x114.jpeg

2016 Lexus ES 350 FWD Used Cars in Spring, TX 77373

Good Deal

Price: $26,999

Mileage: 36,150

Location: Spring, TX 77373

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blackobsidian Description: Used 2016 Lexus ES 350 FWD for sale - $26,999, 36,150 miles with Leather Seats, Sunroof/Moonroof, Ultra Luxury Package, Navigation System, Audio Package, Bluetooth, Backup Camera, Aluminum Wheels, Premium Audio Package, Remote Start, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2018/10/29/13/02/2014_porsche_911-pic-6192970137463905309-152x114.jpeg

2014 Porsche 911 Carrera 4S AWD Cabriolet Used Cars in Spring, TX 77373

Good Deal

Price: $83,994

Mileage: 27,752

Location: Spring, TX 77373

Certified Pre-Owned: No Transmission: Automatic Color: Whitewhite Description: Used 2014 Porsche 911 Carrera 4S AWD Cabriolet for sale - $83,994, 27,752 miles with Sport Package, Leather Seats, Light Package, Power Package, Navigation System, Audio Package, Bluetooth, Premium Wheels, Memory Package, Premium Package, Sound Package
https://static.cargurus.com/images/forsale/2018/10/29/13/02/2017_jaguar_f-pace-pic-4554554686201135726-152x114.jpeg

2017 Jaguar F-PACE S AWD Used Cars in Spring, TX 77373

Good Deal

Price: $51,444

Mileage: 3,259

Location: Spring, TX 77373

Average time on market: 25 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Redodyssey Red Metallic Description: Used 2017 Jaguar F-PACE S AWD for sale - $51,444, 3,259 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/11/13/07/53/2018_maserati_ghibli-pic-4573274610438093718-152x114.jpeg

2018 Maserati Ghibli S Q4 3.0L AWD Used Cars in Spring, TX 77373

Good Deal

Price: $64,991

Mileage: 8,989

Location: Spring, TX 77373

Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Bianco Description: Used 2018 Maserati Ghibli S Q4 3.0L AWD for sale - $64,991, 8,989 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/10/29/13/02/2013_mercedes-benz_g-class-pic-8435041565224586592-152x114.jpeg

2013 Mercedes-Benz G-Class G 550 Used Cars in Spring, TX 77373

Good Deal

Price: $69,494

Mileage: 42,208

Location: Spring, TX 77373

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Silveriridium Silver Metallic Description: Used 2013 Mercedes-Benz G-Class G 550 for sale - $69,494, 42,208 miles with Bluetooth, Leather Seats, Premium Wheels, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/11/02/09/02/2015_ford_f-150-pic-2732063563754929988-152x114.jpeg

2015 Ford F-150 Lariat SuperCrew Used Cars in Spring, TX 77373

Good Deal

Price: $32,992

Mileage: 27,930

Location: Spring, TX 77373

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Whitewhite Platinum Metallic Tri-coat Description: Used 2015 Ford F-150 Lariat SuperCrew for sale - $32,992, 27,930 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/10/29/13/02/2015_maserati_ghibli-pic-1585922125977144457-152x114.jpeg

2015 Maserati Ghibli S Q4 AWD Used Cars in Spring, TX 77373

Good Deal

Price: $40,991

Mileage: 26,184

Location: Spring, TX 77373

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Bianco Description: Used 2015 Maserati Ghibli S Q4 AWD for sale - $40,991, 26,184 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Bluetooth, Premium Wheels, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/10/29/13/02/2015_cadillac_srx-pic-6336978937134001234-152x114.jpeg

2015 Cadillac SRX Premium FWD Used Cars in Spring, TX 77373

Good Deal

Price: $22,994

Mileage: 59,001

Location: Spring, TX 77373

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silversilver Coast Metallic Description: Used 2015 Cadillac SRX Premium FWD for sale - $22,994, 59,001 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Preferred Package, Bluetooth, Premium Wheels, Memory Package, Backup Camera, Remote Start, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2018/11/03/07/46/2017_alfa_romeo_giulia-pic-8844585783898242092-152x114.jpeg

2017 Alfa Romeo Giulia Ti AWD Used Cars in Spring, TX 77373

Good Deal

Price: $31,991

Mileage: 14,736

Location: Spring, TX 77373

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Bluemontecarlo Blue Metallic Description: Used 2017 Alfa Romeo Giulia Ti AWD for sale - $31,991, 14,736 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package, Luxury Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 4, 2018
drgsgoodmedicine
Heard from multiple representatives even after I had communicated that I had made other plans. "Low" internet price artificially inflated by an expensive mandatory (and useless) "dealer pack". Felt like "old- school" high pressure tactics, a turn-off.
Nov 1, 2018
lito9
Good people
Oct 24, 2018
Northridge in spring Texas is the most incredible auto dealer we have ever dealt with. From the management Mr. Curry, our sales rep Ben Weatherford to service dept. We had the best experience and pleasure in our purchase of our vehicle. A company that I can highly recommend is one that goes beyond service etc and earns the highest praise is as my own company and extreme high perfection and few earns my respect as such. It doesn't matter if one is purchasing the most elite expensive vehicle are a precious owner vehicle you receive the same treatment service and respect. I highly recommend this dealer ship and will be purchasing another vehicle through them.
Response from current dealership:
Sharon, Thank you so much for the kind words. We are always grateful to assist great customer like your self. Please come back and see us soon.
Oct 17, 2018
Great service and wonderful staff.
Oct 9, 2018
GuruXDFPS
zack was excellent good follow up and excellent service
Response from current dealership:
Frank, Thank you for the kind words. Please come and visit us again soon
Sep 10, 2018
The dealership contacted me almost immediately. Did not buy from them, at no fault of theirs.
Aug 20, 2018
Guru9CQGL
Very professional
0 people found this review helpful.
Aug 2, 2018
Increased price of vehicle by ~$4k after I inquired and PPI checked out. First time this has happened to me in 20+ years of buying higher end cars.
2 people found this review helpful.
Response from current dealership:
Nicholas I'm sorry to hear about your experience with our dealership. The Lotus you inquired on is here on consignment and the owner reconsidered his initial asking price upon speaking to experts on his vehicle. Please feel free to reach out to me directly if you have any questions or concerns at mricks@northsideimportshouston.com
Jun 24, 2018
kenzabro
Neal was very responsive with necessary information.
Jun 11, 2018
Very easy to deal with . Worked with me on total cost. Had a problem contacting salesman after deal was completed had some questions about vehicle.
2 people found this review helpful.
May 23, 2018
Pronto response w info requested!
Response from current dealership:
Corinne, Thank you for the kind words. We are always here to help with your vehicle and service needs
May 17, 2018
They were very responsive and help me get the car I wanted.
1 people found this review helpful.
Response from current dealership:
Greg, We appreciate the business and looking forward to seeing you again. Thank you for the review
May 11, 2018
benich
very nice to deal with - I went with another vehicle
1 people found this review helpful.
Response from current dealership:
Benich, Thank you for the review. Please come see us again when it is time for another vehicle.
Mar 19, 2018
This dealer had three cars for me to look at. I did not choose the one l went to see. I chose the white Panama instead. I was able to see the car fax as well as the final cost. My wife and l did not like the hidden fees that were added to the sales price however the dealership was willing to work with us
4 people found this review helpful.
Response from current dealership:
Thank you Fred. We are happy you were able to find something exciting. Please let us know if there is anything we can do for you in the future.
Feb 26, 2018
Guru57LP3
Great people
0 people found this review helpful.
Response from current dealership:
Our people are awesome! Thank you for the kind words
Feb 6, 2018
Guru91YQH
Quick response and professional
0 people found this review helpful.
Jan 30, 2018
cvjohnson
Awesome. Very easy to deal with. They were fair and we bought the car.
1 people found this review helpful.
Response from current dealership:
Thank you! We are happy we could be a part of it,
Jan 12, 2018
The salesman was pleasant but didn't know anything about used car we tested. Several cosmetic issues with vehicle and Used Car manager seemed very reluctant to correct. We bought elsewhere same day
5 people found this review helpful.
Response from current dealership:
Thank you for the feedback Gaylen and giving us the initial opportunity. We are happy you found something that works for you. Please let us know if there is anything we can do for you in the future.
Dec 26, 2017
They were very responsive but were not willing to budge on a car that’s been on there lot over 4months!!!!!! There loss I had a great Christmas with the $$$$ I saved by not buying a car from them
5 people found this review helpful.
Response from current dealership:
Thank you for the opportunity Gary and it sounds like all worked out for the best :). Hope you had a great Christmas and have an even better 2018!
Dec 17, 2017
damien1225
Quick response and delivery of the vehicle.
0 people found this review helpful.
Dec 10, 2017
Very nice sales persons and manager but they did not want to lease the car I want
3 people found this review helpful.
Dec 10, 2017
I bought my car from Northside from the internet. Jarred made my car buying experience so easy. I love my car! It is exactly what they said it was. They have a customer for life.
2 people found this review helpful.
Response from current dealership:
Thank you for the kind words. We look forward to being here for you throughout. We know you will enjoy it!
Nov 27, 2017
PuneetDallas
Contacted promptly
Oct 27, 2017
AustinTran
Very attentive. Even though the vehicle sold to someone else, he offered to look out for other vehicles.
Oct 11, 2017
Simon Malisse
5
Pretty courteous, regular follow-up.
Oct 7, 2017
Trinidad was awesome! Very friendly and helpful and he went the extra mile for me! I love my truck!
Oct 3, 2017
I will give zero star if I can. this is the worst car buying experience I have ever had. 1. The actual mileage is 3000 more than the list here. they explained that this is because the people do test driving. 2. they used wrong mileage on mileage statement after I drove back home they called me and asked me to re-do all paper work. 3. Seven days later after I bought the car, they called me again and asked me to bring my car back to the dealership to do state inspection or I do it myself. I try to explain that they already charged state inspection fee and that will need to be refunded to me if I do state inspection myself. The store didn't really feel that they caused all these inconvenience. The sales man who called me even threat me that "do it or you will not get your plate" then hang up the phone on me.
13 people found this review helpful.
Response from current dealership:
I am sorry for your experience Kate. Please let me know if there is anything we can do for you. -Ryan Hon: Store Director 281.907.8819
Sep 30, 2017
Hakorn
Very good prices, excellent info/communication. Highly recommended!
1 people found this review helpful.
Sep 18, 2017
I contacted the dealer and spoke to the saleman who had me drive 250 miles to come see the car from Austin and on the way there they sold the car... common sense says to hold the car when a person is driving that far to see it but this is a bad dealer don't waste your time....
7 people found this review helpful.
Response from current dealership:
Bryce, while we appreciate your feedback its important to note you called when you were an hour out from Houston to ask if the car was still available. At that time we told you it was, but that we would not hold it due to having another appointment. I am sorry you felt your trip from Austin was wasted, should we come across another vehicle that works for you we will be happy to deliver it to your home. I wish you the best of luck in your search for a new vehicle.

Ryan Hon - 281.907.5600
Aug 22, 2017
Awesome Place. Sales people r great
Aug 17, 2017
Deception is the not the best way of building customer relationship. We agreed on a price, got the answer that there is no defect in the car, drove 50 miles to pick up the car (went through credit app ahead of time, everything looked good). Surprise, surprise, the front windshield was cracked & visible, the rear bumper & body got big dent and the mileage was 1500 miles more than it is showing as 30,891 miles. When I asked this to be fixed so that I can still get the car, the sales manager refused to fix anything at all (according to the sales manager, it will cost $2100 to fix it) and did not want to even lower the price. This is deception. If they discussed and be honest, either we could have agreed to a different deal or not drive 50 miles each way to the dealership. This pure and simple outrageously deceptive.
7 people found this review helpful.
Response from current dealership:
Thank you for the feedback. Our salesperson failed to thoroughly inspect the vehicle before you came out. That is not indicative of how we do business and we apologize for the inconvenience. Please reach out to me directly if there is still a resolution that can be had to fix the situation for you.

Thank you, Ryan Hon - Store Director 281.907.5600
Aug 15, 2017
Yes they replied promptly and were very helpful but we found a car closer and they were very courteous
Response from current dealership:
Thank you dean!
Jul 12, 2017
Guru9N4XL
good follow up
Response from current dealership:
Thank you for the feedback!
Jul 7, 2017
The salesman, Jason, was great! He was very friendly and professional. However, when it came to the finance side of things, they really tried to push us around and work us over on the numbers. We left the dealer after the test drive and secured our own financing because we felt we couldn't trust them. They STILL tried to manipulate things and slide in an extended warranty on the deal that we never asked for! I would say, buyer beware of these classic shady finance tactics when working a deal here and stand your ground on what YOU want and need, not what they are going to try to force on you to make the most money they can off of you. The car itself was superb in condition and quality which ended up being the ONLY reason we did the deal with them after all their antics! But, we did the deal OUR WAY, using OUR negotiated finance terms not theirs!!
6 people found this review helpful.
Response from current dealership:
Hi Melanie,

Thank you for the feedback. We take all of it into consideration and try and improve our processes going forward. I reviewed your transaction and it appears you financed through Capital One, through our relationship with them and we handled the transaction. As for the service contract, we offer that to each and every customer that buys a car from us. For the same reason new cars come with factory warranties, we want to give each customer the option to keep themselves covered. especially when someone buys a car from us so far outside of warranty and of the age you did. We also pr
 More ...
Jul 3, 2017
awherrera
very satisfied with the way i was served.
1 people found this review helpful.
Response from current dealership:
We would like to welcome you to the Northside Imports family!!!!!  Congratulations on your purchase.
Jul 1, 2017
I purchased this vehicle via internet. My salesman, Camron was very friendly and Ryan (manager) was willing to work with me. I flew in from Mississippi, Camron picked me up and Vincent the finance guy was awesome. I would buy another vehicle from them with no hesitation. The vehicle was everything I expected and more!!!
1 people found this review helpful.
Response from current dealership:
We would like to welcome you to the Northside Imports family!!!!!  Glad we could exceed your expectations and are looking forward to doing many more sales in the near future.  Congratulations on your purchase.
Jun 23, 2017
They were very helpful and nice. This was my first time buying a car and they eased my mind. Answered any questions I had and my husband. And we bought the car and I love it no problems. Would do business with them again.
Response from current dealership:
We would like to welcome you to the Northside Imports family!!!!!  Glad we could make your first purchase a pleasant and memorable one.   Congratulations on your purchase
Jun 20, 2017
Alessio123
The staff has been friendly an helpful. Unfortunately the price of the car ia about $2000 higher than listed here and of course that is a problem
1 people found this review helpful.
Response from current dealership:
We always want to improve our sales processes and price our inventory to be competitive with our market. If you could give me a call when it is convenient for you, I would like to see where we missed your business and see if we might have new incentives in place to help make your deal Today!!!

Respectfully,

Parrish Hadley
Director of Sales Northside Imports Houston
832 250 6134
phadley@northsideimportshouston.com
Jun 6, 2017
Mattkaminski3
Helpful with questions, about vehicle location history. Ultimately we did not purchase from them but they were very nice and forthright on the phone.
2 people found this review helpful.
Response from current dealership:
Thanks again for the opportunity to earn your business.  We are always trying to improve our process and customer service. If you would share with us, where did we drop the ball and miss your business?

Respectfully,
Parrish Hadley
Director Of Sales
phadley@northsideimportshouston.com
May 8, 2017
Contacted me both by email and by text.
Apr 18, 2017
ffearless
Quick responses, and friendly.
1 people found this review helpful.
Mar 13, 2017
I did like my experience at this dealership. I asked them to fix a few of items and two of them were taken care of and the other 2 they suggested to take it to the dealership since it was a Chevrolet and they would best know how to fix it. The only reason that I didn't give them 4 stars is because my insurance agent called 2 time to get the information in order to insure my car and she never received a call back from them.
2 people found this review helpful.
Response from current dealership:
We would like to welcome you to the Northside Imports family!!!!!  Glad we could take care of items you needed repaired. I do want to apologize for the insurance issue. Hopefully we can learn for this and earn 5 stars on all future business from you as well as  other customers.   Congratulations on your purchase
Feb 28, 2017
Highly Recommended, I got a great deal on a Mercedes
2 people found this review helpful.
Response from current dealership:
Ryan,

We would like to welcome you to the Northside Imports family!!!!!  Glad we could exceed your expectations with your Mercedes purchase and are looking forward to doing many more sales in the near future.  Congratulations on your purchase
Feb 11, 2017
Ventura_912
Brandon is great to deal with. Very honorable and professional. Work with him. Sloppy paperwork and add-ons from management and finance.
4 people found this review helpful.
Jan 13, 2017
Very professional Dealership. Had a great experience getting to know Mr. Delawrence. Very polite and informative. Thank You Northside Imports.
2 people found this review helpful.
Response from current dealership:
Congratulations on your purchase with De Lawrence and the Northside Imports Staff.   Welcome to our growing family and being the newest family member.  We are pleased to know that we exceeded your expectations with your purchase.    
Dec 5, 2016
Prompt call.
0 people found this review helpful.
Dec 2, 2016
Contact me promptly. Followed up. Explained their price point. Weren't able to come to an agreement on price.
2 people found this review helpful.
Nov 20, 2016
Great follow up
1 people found this review helpful.
Read 46 old reviews
Nov 7, 2016
The people at Northside were professional and friendly. They helped make my car purchase enjoyable. It's worth driving or flying to buy from them.
Response from current dealership:
Congratulations John on your purchase with the Northside Imports Staff.   Welcome to our growing family and being the newest family member.  We are pleased to know that your time was well spent.
Nov 5, 2016
Everyone is freindly but they need to quite promising to to fix something like getting a nail out of the tire of the car i bought when i got home call to make the appt with service Dept sales man told me to take it to Discount tire that wasn't the deal
1 people found this review helpful.
Oct 15, 2016
I wasn't able to leave before rush hour as I intended. But, it was an overall pleasant experience.
0 people found this review helpful.
Oct 8, 2016
sold me a car with a ding on it. did not want to drop price at all
4 people found this review helpful.
Sep 7, 2016
Boug the little blue car
0 people found this review helpful.
Sep 4, 2016
Santiano, sale consultant is good, no pressure and answer all of our questions. The office is not as nice as big dealer and i feel crowded especially on busy Saturday.
0 people found this review helpful.
Aug 26, 2016
There a bunch of liars, told them over phone what I could afford and what deal I had here they said they can beat it. Drove over 100 miles to get there. They offered what I told them I already had at home. Saleman got mad and smarted off when they couldn't screw me arround. I wouldn't go back if they gave me the truck.
3 people found this review helpful.
Jun 26, 2016
Very poor communication and not very knowledgeable when it comes to used cars. And when they tell you they will take care of a problem that you brought up to them. They don't i got very bad experience there I will never buy there again.
5 people found this review helpful.
Response from current dealership:
Hector,

We are sorry to hear you did not receive the service and experience that we strive for. We would greatly appreciate the opportunity correct the issue. Please contact Ryan Hon @ 281-907-5600 at your convenience.
Jun 12, 2016
I have purchased a lot of vehicles and this was the most enjoyable purchase ever. Very fast and efficient salesman who was pleasant at the same time. Employees make the company. Good job Northside Imports.
Response from current dealership:
David,

Thank you for taking the time to write some kinds words about us. We agree that employees make the company and we have some of the best! We look forward to continuing to show you the same great level of service throughout your ownership.
Apr 24, 2016
Very quick to respond to my request. Seem to really want to help me out of my current situation
Response from current dealership:
Thank you for the opportunity!
Feb 28, 2016
Excellent team!
0 people found this review helpful.
Response from current dealership:
Thank you David
Feb 27, 2016
They responded within 5 minutes......of my text...to the dealership.
0 people found this review helpful.
Response from current dealership:
We always try to be quick and efficient. Thank you for the opportunity James!
Feb 16, 2016
called back several times. sent everything I asked for and answered all my questions. very friendly.
Response from current dealership:
Thank you Pam. We try to make sure each customer is attended to in a professional and friendly manner. Glad to hear you enjoyed your experience.

Ryan Hon - Store Director
Feb 8, 2016
Excellent experience. Didn't buy the vehicle due to being out of price range but was impressed by their professional service and staff.
Response from current dealership:
Thank you Jason. We hope you keep us in mind for the next one!
Feb 6, 2016
Our phone conversation was great - they are ready to work with me to make things happen i'm the one who at this point has not make a final decision.
Response from current dealership:
Thank you Egbert, we thank you for the opportunity to earn your business!
Feb 3, 2016
The dealer contacted me, was very helpful with the questions I needed and invited me to location to view inventory. Also mr Santiago left me his contact number and gave directions on how to get to location. They were very polite.
Response from current dealership:
Thank you for the kinds words Tuwanna. We try to earn our customers one at a time by listening and meeting their vehicle needs.

Ryan Hon - Store Director
Jan 26, 2016
Test drive, negotiated and agreed on deal in 30min. This place is awesome. Fantastic customer service.
Response from current dealership:
We are pleased that we exceeded your expectations. This is the way we like to earn customers.
Bruce Glascock
Partner
Oct 22, 2015
Over all good experience.
0 people found this review helpful.
Oct 4, 2015
Car wouldn't start. Wasted my time and gas.
1 people found this review helpful.
Sep 2, 2015
I was very pleased with the way the sales person took care of me from the start. She came out right a way not knowing i had an appointment. The whole Fiat store did a tremendous job even the owner made sure everything was going OK. Don't hardly see that at to many dealerships.
Response from current dealership:
Thank you for the kind words.  All of us at Northside really appreciate your business and look forward to handling all your automotive needs for many years to come.
Jul 8, 2015
They didn't want to work with me on the pricing.
3 people found this review helpful.
Response from current dealership:
We are sorry to hear this. We price all inventory aggressively from the beginning for a smoother transaction process for the customer. Hopefully we can agree on your next vehicle purchase.
Jun 20, 2015
Great communication !
Response from current dealership:
Thank you Jamal
May 23, 2015
quick response, good follow up. Limited selection of vehicles, tended to want to bring you just what you asked for, with no alternatives offered.
Apr 27, 2015
Great communication
Response from current dealership:
Glad we were here to help Jaime!
Mar 18, 2015
very prompt and courteous...
Response from current dealership:
From all of us at Northside, thank you for the review.  We strive to make sure all our guests feel welcome and have a positive experience.
Nov 22, 2014
We purchased the vehicles. The salesman and staff were very friendly, however when we picked up the vehicle it was on empty. I have never purchased a vehicle where the dealership didn't fill up the tank. That really soured the experience.
Response from current dealership:
Anthony, which vehicle did you purchase?  We always put gas in the vehicles at delivery.  I can look into what happened in this case.  Thanks.
Nov 12, 2014
piperman
5
Good dealer. Difficult to get the finance done.
Nov 10, 2014
Ryan and Ryan at Northside were fanTAStic start to finish!! They contacted me instantly, provided great information, were SO helpful to us finding exactly the vehicle I was looking for, and then working with us to get great financing and a smooth transaction that fit in with out busy travel schedule and family plans coming in from out of town last weekend. GREAT dealership experience.
Response from current dealership:
Thank you so much for the compliment Polly. This kind of response is the reason we work so hard on our process to make it an enjoyable one for all of our customers.
Sep 25, 2014
They were professional, attentive,had a great selection, and willing to negotiate a price.
Aug 30, 2014
Very friendly and easy car buying experience.
Aug 20, 2014
Neal and the staff at Northside walked me through buying a car from a long distance. It was a fast, easy process and everyone was so helpful!
Response from current dealership:
Tracy, thank you for your purchase.  All of us at Northside Alfa Romeo FIAT hope you enjoy your car for many years to come.
Aug 8, 2014
They did respond.
Response from current dealership:
Thank you Jesse.  Please let us know what else we can do to assist you.
Aug 8, 2014
Un-interested , aloof when I requested their bottom line price without me coming 400mi too dealership to decide IF I would go and look at car and "negotiate", they refused to communicate thus I purchased the above from iAutoHaus 1200mi away! Screw them!
0 people found this review helpful.
Jul 31, 2014
typeoneunit0
Sold the car and did not bother to tell me. I almost drove 70 miles for nothing.
Jul 11, 2014
Jamison1949
Great
Feb 8, 2014
Very friendly and helpful
Feb 5, 2014
Bait and switch, truck had dealer plates
0 people found this review helpful.
Jan 18, 2014
Had a very nice experience with this dealer...Sales person was very nice...let a test drive the car and showed us several others...
Aug 25, 2013
Jul 18, 2013
We bought 2009 Subaru Forrester from them. Great upfront contact and service. Son is going back to pick up his license plates following their contacting him and asking him to return to pick up the plates and so they could go over anything or question he might have. Very good dealership
Jun 11, 2013
Romel Erazo and Logan were by dealers they did a great job on having my car ready for me as I came into town. They also didn't mine the week it took me to get time to get there. Great place to purchase from!
Feb 18, 2013
I called them did everything they asked and they never called back i called them 8 or 9 times each time being told id be called back i did credit app and NOTHING it was a HUGE waste of my time
Jan 11, 2013
Good customer service
Dec 29, 2012
avery540
excellent communication
Aug 19, 2012
Great! He kept checking in with me!
May 29, 2012
Awesome, very professional!

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