North East Auto Credit

5700 Brookpark Rd, Cleveland, OH 44129
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Sales: (216) 446-8258

Service: (216) 777-2083

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Featured Listings
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2014 Kia Sportage LX Used Cars in Cleveland, OH 44129

Great Deal
$3,431 BELOW
Instant Market Value of $15,804

Price: $12,373

Mileage: 20,427

Location: Cleveland, OH 44129

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2014 Kia Sportage LX for sale - $12,373, 20,427 miles with Alloy Wheels
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2016 Nissan Sentra SV Used Cars in Cleveland, OH 44129

Great Deal
$2,896 BELOW
Instant Market Value of $14,249

Price: $11,353

Mileage: 9,994

Location: Cleveland, OH 44129

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2016 Nissan Sentra SV for sale - $11,353, 9,994 miles with Backup Camera
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2011 Buick Regal CXL Used Cars in Cleveland, OH 44129

Great Deal
$2,930 BELOW
Instant Market Value of $12,309

Price: $9,379

Mileage: 40,072

Location: Cleveland, OH 44129

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2011 Buick Regal CXL for sale - $9,379, 40,072 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/15/01/38/2013_ford_escape-pic-8332821128558217696-152x114.jpeg

2013 Ford Escape SE 4WD Used Cars in Cleveland, OH 44129

Great Deal
$3,073 BELOW
Instant Market Value of $14,746

Price: $11,673

Mileage: 50,523

Location: Cleveland, OH 44129

Average time on market: 48 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2013 Ford Escape SE 4WD for sale - $11,673, 50,523 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/15/01/38/2013_nissan_maxima-pic-4980668223423228777-152x114.jpeg

2013 Nissan Maxima SV Used Cars in Cleveland, OH 44129

Great Deal
$3,719 BELOW
Instant Market Value of $17,492

Price: $13,773

Mileage: 31,901

Location: Cleveland, OH 44129

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: - Description: Used 2013 Nissan Maxima SV for sale - $13,773, 31,901 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/28/01/42/2013_nissan_sentra-pic-1531261229360825266-152x114.jpeg

2013 Nissan Sentra SV Used Cars in Cleveland, OH 44129

Great Deal
$2,572 BELOW
Instant Market Value of $11,001

Price: $8,429

Mileage: 34,646

Location: Cleveland, OH 44129

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Nissan Sentra SV for sale - $8,429, 34,646 miles
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2014 Nissan Altima 2.5 S Used Cars in Cleveland, OH 44129

Great Deal
$2,717 BELOW
Instant Market Value of $13,690

Price: $10,973

Mileage: 17,231

Location: Cleveland, OH 44129

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2014 Nissan Altima 2.5 S for sale - $10,973, 17,231 miles
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2013 Cadillac CTS 3.6L Premium AWD Used Cars in Cleveland, OH 44129

Great Deal
$3,740 BELOW
Instant Market Value of $24,219

Price: $20,479

Mileage: 26,179

Location: Cleveland, OH 44129

Average time on market: 63 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Description: Used 2013 Cadillac CTS 3.6L Premium AWD for sale - $20,479, 26,179 miles with Navigation System, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/03/07/08/25/2014_ford_fusion-pic-4087907351096435090-152x114.jpeg

2014 Ford Fusion SE Used Cars in Cleveland, OH 44129

Great Deal
$2,736 BELOW
Instant Market Value of $15,509

Price: $12,773

Mileage: 19,268

Location: Cleveland, OH 44129

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Ford Fusion SE for sale - $12,773, 19,268 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/18/01/53/2016_honda_cr-v-pic-1771394278383046522-152x114.jpeg

2016 Honda CR-V LX AWD Used Cars in Cleveland, OH 44129

Great Deal
$2,784 BELOW
Instant Market Value of $20,459

Price: $17,675

Mileage: 12,780

Location: Cleveland, OH 44129

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2016 Honda CR-V LX AWD for sale - $17,675, 12,780 miles with Backup Camera
https://static.cargurus.com/images/forsale/2017/03/18/01/53/2013_nissan_rogue-pic-1887401551426787081-152x114.jpeg

2013 Nissan Rogue S AWD Used Cars in Cleveland, OH 44129

Great Deal
$2,355 BELOW
Instant Market Value of $14,834

Price: $12,479

Mileage: 32,799

Location: Cleveland, OH 44129

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Nissan Rogue S AWD for sale - $12,479, 32,799 miles with Backup Camera
https://static.cargurus.com/images/forsale/2017/02/19/01/45/2014_ford_fusion-pic-1079603513353041762-152x114.jpeg

2014 Ford Fusion SE Used Cars in Cleveland, OH 44129

Great Deal
$2,426 BELOW
Instant Market Value of $14,799

Price: $12,373

Mileage: 34,516

Location: Cleveland, OH 44129

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2014 Ford Fusion SE for sale - $12,373, 34,516 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/28/01/42/2013_chrysler_town___country-pic-3533776706299202416-152x114.jpeg

2013 Chrysler Town & Country Limited Used Cars in Cleveland, OH 44129

Great Deal
$3,366 BELOW
Instant Market Value of $22,345

Price: $18,979

Mileage: 32,885

Location: Cleveland, OH 44129

Average time on market: 54 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2013 Chrysler Town & Country Limited for sale - $18,979, 32,885 miles with Navigation System, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2017/02/28/01/42/2012_ram_1500-pic-253626390927030977-152x114.jpeg

2012 Ram 1500 Sport Crew Cab 4WD Used Cars in Cleveland, OH 44129

Great Deal
$3,296 BELOW
Instant Market Value of $26,969

Price: $23,673

Mileage: 45,005

Location: Cleveland, OH 44129

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2012 Ram 1500 Sport Crew Cab 4WD for sale - $23,673, 45,005 miles with Chrome Wheels
https://static.cargurus.com/images/forsale/2017/03/18/01/53/2014_gmc_terrain-pic-7153093907921456807-152x114.jpeg

2014 GMC Terrain SLT2 AWD Used Cars in Cleveland, OH 44129

Great Deal
$2,222 BELOW
Instant Market Value of $24,195

Price: $21,973

Mileage: 23,910

Location: Cleveland, OH 44129

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 GMC Terrain SLT2 AWD for sale - $21,973, 23,910 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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Mar 16, 2017
Great fast friendly communication from George. Unfortunately due to distance I am unable to check vehicle out quickly. Will continue to shop and plan road trip to check inventory.
Is this review helpful? Yes | No
Mar 6, 2017
Yes, the internet manager was very good about contacting me. I`m still thinking on the car...
Is this review helpful? Yes | No
Feb 27, 2017
The dealer responded immediately to my email inquiry, even though they were closed, their email response stated someone would contact me when they opened, and they followed through with contacting me. I went to the dealership, the customer service was awesome, any question I asked they answered they responded to my needs completely. I brought the SUV. I would recommend them to anyone buying an automobile, and I would purchase another car from them. Thank you.
Is this review helpful? Yes | No
Feb 7, 2017
they were great- purchased the car it was fairly quick and easy (as quick as buying a vehicle can be. They are very busy and sell a lot of cars but I felt that they still wanted my business. I didn't purchase the car that I went to look at but ended up getting another one that I had seen online but was at another one of their locations. They were more than happy to take me to get that vehicle and drive it back as part of my test drive. On my way home from picking up my car the check engine light came on- which gives you an instant feeling of dread so I contacted my sales person who in turn had the finance manager contact me and indicated that someone from service would be contacting me. Sure enough I rec'd a call from the service department. My car has warranty miles still left so I was able to take it to a dealership to have the issue looked at. As of right now there is nothing major just some senor faults. But the fact that they still called and were concerned left a good feeling with me. I have purchased new cars from dealerships and haven't rec'd that type of quick response. I would recommend N Coast Auto Mall.
Is this review helpful? Yes | No
Jan 11, 2017
The salesman Sean was very nice and helpful! Brittany that handles the paperwork was also very nice and helpful. It was a great experience! !
Is this review helpful? Yes | No
Dec 21, 2016
Sean Muscatello was incredibly honest,helpful, gracious and quick with anything I needed. Had a very good experience at this dealer and and would love to do business with them again in the future. Anyone looking to get a reasonable price and an nice experience should go straight there.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from North East Auto Credit:

Thank you Raj!
Dec 7, 2016
They never contacted me. When I contacted them they were insulting. I will not do business with them.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from North East Auto Credit:

Good afternoon Alisha,

  My name is Matthew and I am the Customer Service Manager at North East Auto Credit. Please allow me the opportunity to apologize to you for your experience with us. This is not the norm as we strive to always create an excellent customer experience for our clients. Would you please reach out to me at the number below so that we can speak and I can help however I can? Thank you very much and I look forward to hearing from you soon!

Matthew Chirino
Customer Service Manager
North East Auto Credit
917-374-5453
Dec 2, 2016
Adam was very accommodating. He came in on his day off and did every thing he had to to get me the truck. The only down fall was the detailing if my truck. They fell flat in this category.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from North East Auto Credit:

Thank you for sharing your feedback Tim!
Nov 28, 2016
Stayed open late for me since I was coming in from out of town. Will keep them on my radar if ever purchasing a vehicle.
Is this review helpful? Yes | No

Response from North East Auto Credit:

Thank you for sharing Paul!
Nov 9, 2016
Had great time with them in assisting me buy RAV4. Thanks to George Saliba being so nice...
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from North East Auto Credit:

Thank you so much Moni for leaving this feedback with us, Enjoy the new car!
Oct 26, 2016
greenebeane
Overall communication was prompt and friendly. We decided this particular car had more miles than we wanted.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from North East Auto Credit:

Thanks for the feedback!
Oct 25, 2016
I enjoyed working with George Saliba and his team. I was impressed with their speed and preparedness. They were honest and not pushy. The facilitated rather than pressured. I'd go back!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 23, 2016
Great follow-up sales team seems to be kind and social.
Is this review helpful? Yes | No
Oct 21, 2016
Vehicle not as advertised, salesman misrepresented it as being perfect. The vehicle looked to be damaged, the trunk lid has a large gap in the front, also the front fender has wear where the hood has contacted the fender. Vehicle has many scratches and there were several stains on the interior. Vehicle was advertised as clean, when asked the salesman said there were no scratches or stains. Vehicle was also advertised to have a sunroof, no sunroof. Has a mismatched tire, and one with a cut in the sidewall, the low tire light was on. Vehicle was dirty, could barely see out the windshield when the sun hit it, there were also soda stains on the ceiling and console. Definitely would not recommend this dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from North East Auto Credit:

Good evening,

My name is Matthew and I am the Customer Service Manager for North East Auto Credit. I would like to take the opportunity to apologize to you for your experience with us. We have set a high standard of quality and service with our dealership that was not met apparently. This is not the norm for us. I would relish the opportunity to speak with you and help change your experience to a glowing one!! I can be reached at any of the info below, I look forward to hearing from you soon. Thank you for your patience and understanding.

Matthew Chirino
Customer Service Manager
Nor
 More ...
Oct 21, 2016
Good experience so far. I have been contacted multiple times by phone and email in very courteous fashion. I have not been able to be at the dealer because business has taken my out of town. But I am planning to drop by and take a look to the cars.
Is this review helpful? Yes | No
Oct 5, 2016
Came in just to look at a lincoln and taurus, everyone was friendly, they pulled both cars up and handed me over the keys to test drive with no pressure of someone sitting next to me breathing down my neck or feeling rushed in testing out all features of the car. I found the one i liked and discussed my payment range and we worked out a deal. Defiantly will be going back when im ready to upgrade again.
Is this review helpful? Yes | No

Response from North East Auto Credit:

Hi Angel!
Thank you for taking the time to leave this great feedback! We hope to work with you again in the future until then enjoy the new car!!
Sep 29, 2016
Super helpful with my car shopping experience
Is this review helpful? Yes | No

Response from North East Auto Credit:

Thanks for the feedback Adam! Enjoy the new car!
Sep 11, 2016
George was amazing about to leave because I gave up hope about loan but he tried so hard and got me a loan..great experience highly recommend! Thx to everyone at dealership making my car buying a number 1 experience:)
Is this review helpful? Yes | No

Response from North East Auto Credit:

Hello Bidya!
So glad we were able to give you such a great buying experience! We hope to work with you again in the future, Until then enjoy the new car!

Thank you for the feedback
Sincerely,
Bianca Ramjit
Customer Care Manager
customercare@northcoastauto.com
216-672-3572
Sep 1, 2016
Little slow on return call but they did respond
Is this review helpful? Yes | No

Response from North East Auto Credit:

Hi Steve!
Thank you for taking the time to leave your feedback, Im sorry for any delay in us contacting you i can assure you that we do our very best to reach all of our customers in a timely manner as some days are busier than others time frames may vary. We hope we were able to provide you with any and all information you requested please don't hesitate to call if you should have questions about any of our vehicles.
Thank you again for the feedback
Sincerely,
Bianca Ramjit
Customer Care Manager
Customercare@northcoastauto.com
216-672-3572
Jul 24, 2016
Very professional in getting back to me with information. Was contacted by telephone & text.
Is this review helpful? Yes | No

Response from North East Auto Credit:

Thank you for the feedback Doug!
Jul 13, 2016
Response was quick but they did not send carfax that I requested.
Is this review helpful? Yes | No

Response from North East Auto Credit:

Hi David,
I am so sorry that you did not receive all the information that you requested and for any inconvenience this may have caused. We sincerely thank you for your feedback and your interest in our dealership i hope that we can have the opportunity to work with you in the future and if given that opportunity i can assure you that you will receive ALL the information requested.

Thank you again for your feedback,
Sincerely,
Bianca Ramjit
Customer service manager,
216-672-3572
Customercare@northcoastauto.com
Jun 14, 2016
Even though I didn't purchase the vehicle, Leroy Barnes was very helpful and courteous during my visit and prior correspondence to my visit.
Is this review helpful? Yes | No

Response from North East Auto Credit:

Thanks for the feedback Carl!
Apr 18, 2016
car had not been serviced only waxed remote mirrors did not work 3rd row seat was folded down and could not be lifted as it was broke air conditioning was cool air at best back pouch on drivers seat had brochures from a trip to yellow stone purely this car was bought at auction, waxed and put up for sale
Is this review helpful? Yes | No

Response from North East Auto Credit:

Good evening Charlie,

My name is Matthew and I am the Customer Service Manager here at North East Auto Credit. Please allow me the opportunity to apologize and rectify this situation. I can be reached at the info below, I guarantee you won't be disappointed! Thank you for your patience, I look forward to hearing from you soon.

Matthew Chirino
Customer Service Manager
North East Auto Credit
917-374-5453
Mar 16, 2016
Horrible the guy I spoke with wasn't earger enuff to help n present open options
Is this review helpful? Yes | No

Response from North East Auto Credit:

Hi Shalonda,
I am so very sorry to hear this feedback as its always our main goal to provide the best customer service to all of our customers and potential customers. I can assure you if given the opportunity to work with you again in the future this will not happen again. We take all of our feedback very seriously as it helps us to continue to improve here at North East Auto Credit. I sincerely apologize for any inconvenience and i hope you will give us the opportunity to make this up to you, and work with you in the future.

Sincerely,
Bianca Ramjit
Customer Care Manager
Customercare@
 More ...
Mar 11, 2016
Bait and switch! Car supposedly sold the day before, but when I emailed them and asked if it was available, they said it was.. They just want you in their chair and they try to sell you anything and everything possible. And the ad for that same car is still up (weeks after).
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 28, 2016
Good prices. Fair customer service
Is this review helpful? Yes | No
Jan 27, 2016
I'll be clear. I did not get past the "I'm interested" phase and did not look at a car. They turned me off before then. Elizabeth told me they wouldn't start to appraise a trade vehicle without seeing it, then Leroy called me back 5 minutes later acting like my conversation with Elizabeth never existed. Then said he would text me so I could reply with VIN number to start the process of evaluating a trade. He never did this, then a few days later another gal emails me asking if I'm still interested. Tell her the story, send a picture of the VIN number, no response. 2 days later Leroy responds saying 'BEEN WAITING FOR VIN CANT DO ANYTHING UNTIL WE GET." I resend the pic, he responds with just "THERE IS NO IMAGE!!!!" Now I'm not sure if he never learned email etiquette but this was enough to have me say I'm no longer interested. Feels like a typical pushy car sales group, but again I didn't make it far in the process. This day in age as a consumer you're better off remembering the sales staff should work for you.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 17, 2016
Very responsive, good to work with, bought car from them. Joey is great, he was able to get us the car as promised.
Is this review helpful? Yes | No
Jan 10, 2016
Did not return call in a timely manner. they don't keep their words, and they get annoyed and wonder why I was no longer interested in the vehicle...
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2015
Was very good experience. ..
Is this review helpful? Yes | No
Nov 4, 2015
5 stars this dealer is great just ask for Elizabeth and she will help you with your car purchase and you will get a great deal with reasonable pricing.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 8, 2015
Leroy and the finance team were great to work with. Made our buying experience easy and low stress. We will definitely go back to North East Auto the next time we need to purchase a vehicle.
Is this review helpful? Yes | No
Oct 3, 2015
Nice people to work with. No hard sell.
Is this review helpful? Yes | No
Sep 20, 2015
Called back about inquiry. Car sold.
Is this review helpful? Yes | No
Sep 8, 2015
Fast professional
Is this review helpful? Yes | No
Aug 26, 2015
My dealer was awesome
Is this review helpful? Yes | No
Jul 13, 2015
Great experience! Thank you!
Is this review helpful? Yes | No
Apr 14, 2015
still wating for the title to my car. why does it take so long?
Is this review helpful? Yes | No

Response from North East Auto Credit:

It usually takes 3 weeks to process the title.  The process is when we get funded, we payoff the car through the floor plan company, then process the title with the state of ohio when we receive it, then it goes to the title office and then to the customer.

Old Dealer Reviews

Jan 17, 2015
cant trust them and they will not work with you at all, low end dealer. They would not negotiate and did not even contact me after I left, the whole experience just felt like they did not want to sell me a van, but I should thank them because the next day I went to serpentini strongsville and purchased a van with more options and less miles and it was also cleaner and in better shape for just a little more money. When north coast said they would not budge with the price, they just lowered it online. Good luck staying In business working like that.
Is this review helpful? Yes | No
Dec 16, 2014
Called promptly - very nice over phone. Website a bit obnoxious having to register every timer you go to look at inventory
Is this review helpful? Yes | No
Dec 5, 2014
Helpful.
Is this review helpful? Yes | No
Dec 4, 2014
Purchased my vehicle here...great service and Miguel had a lot of patience.
Is this review helpful? Yes | No
Dec 4, 2014
StephA42
Initially, helpful but the salesman I was dealing with was pushy.
Is this review helpful? Yes | No
Oct 3, 2014
Dealer never called be back tosay they sold the car I was in contact with a salesman for a few days! I called him today I got no answer text or email to let me know that they sold the car!! Terrible business skills!
Is this review helpful? Yes | No
Aug 11, 2014
Very good
Is this review helpful? Yes | No
Aug 6, 2014
Contacted back fast!
Is this review helpful? Yes | No
Jul 31, 2014
Dealter contacted me a day later, and followed up to check with me one time later. I have not yet visited the dealership.
Is this review helpful? Yes | No
May 21, 2014
I sent them an email and after 2 days of no response I called.I can't remember the person I spoke to but they weren't interested in listening to my needs just tried to get me into a loan. When I asked about a price for the car it was grossly inflated.
Is this review helpful? Yes | No
Mar 25, 2014
Owner of company chooses to "drive the cars" he (they) have listed for sale to the public, AND, as a result they are NOT offered for sale to those interested!!!!!!!!!! Very misleading!
Is this review helpful? Yes | No
Mar 2, 2014
excellent
Is this review helpful? Yes | No
Sep 27, 2013
We decided on a Dodge Grand Caravan from Preston Ford in Chardon, OH . What a fantastic dealership. They make dreams come true
Is this review helpful? Yes | No
Aug 4, 2013
Amazing!!!
Is this review helpful? Yes | No
Jul 16, 2013
Great response and follow up.
Is this review helpful? Yes | No
May 12, 2013
I bought this vehicle- dealer communicated in a very timely manner and my experience was very good. He called and answered all my questions.
Is this review helpful? Yes | No
Mar 23, 2013
A request to "...come in for a test drive, the car is clean.." was the essence of the contact. Nothing special and no more than expected.
Is this review helpful? Yes | No
Jan 26, 2013
Great info, fast response. Willing to work with me on deal.
Is this review helpful? Yes | No

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