Norris Auto Connect

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8528 Baltimore National Pike
Ellicott City, MD 21043

Sales: (410) 313-8361

Today 11:00am - 4:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2015_subaru_forester-pic-5584535421448712505-152x114.jpeg

2015 Subaru Forester 2.5i Premium Used Cars in Ellicott City, MD 21043

Great Deal
$2,079 BELOW
Instant Market Value of $21,374

Price: $19,295

Mileage: 21,344

Location: Ellicott City, MD 21043

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal Black Silica Description: Used 2015 Subaru Forester 2.5i Premium for sale - $19,295, 21,344 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/03/18/34/2013_ford_taurus-pic-4997433740475799210-152x114.jpeg

2013 Ford Taurus SHO AWD Used Cars in Ellicott City, MD 21043

Great Deal
$2,018 BELOW
Instant Market Value of $17,817

Price: $15,799

Mileage: 86,322

Location: Ellicott City, MD 21043

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Green Gem Metallic Description: Used 2013 Ford Taurus SHO AWD for sale - $15,799, 86,322 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2013_ram_1500-pic-6790054585659146570-152x114.jpeg

2013 Ram 1500 Sport Quad Cab 4WD Used Cars in Ellicott City, MD 21043

Good Deal
$2,417 BELOW
Instant Market Value of $30,189

Price: $27,772

Mileage: 23,807

Location: Ellicott City, MD 21043

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2013 Ram 1500 Sport Quad Cab 4WD for sale - $27,772, 23,807 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2014_ford_f-150-pic-2514472403697877332-152x114.jpeg

2014 Ford F-150 STX SuperCab 4WD Used Cars in Ellicott City, MD 21043

Good Deal
$1,861 BELOW
Instant Market Value of $27,555

Price: $25,694

Mileage: 13,029

Location: Ellicott City, MD 21043

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford F-150 STX SuperCab 4WD for sale - $25,694, 13,029 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2016_audi_a6-pic-1152211315748483490-152x114.jpeg

2016 Audi A6 3.0T Quattro Premium Plus Used Cars in Ellicott City, MD 21043

Good Deal
$2,912 BELOW
Instant Market Value of $35,466

Price: $32,554

Mileage: 50,619

Location: Ellicott City, MD 21043

Average time on market: 61 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: White Description: Used 2016 Audi A6 3.0T Quattro Premium Plus for sale - $32,554, 50,619 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2016_ford_transit_cargo-pic-9122234447919919955-152x114.jpeg

2016 Ford Transit Cargo 250 3dr LWB Low Roof w/60/40 Side Passenger Doors Used Cars in Ellicott City, MD 21043

Good Deal
$2,720 BELOW
Instant Market Value of $23,714

Price: $20,994

Mileage: 17,112

Location: Ellicott City, MD 21043

Average time on market: 62 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2016 Ford Transit Cargo 250 3dr LWB Low Roof w/60/40 Side Passenger Doors for sale - $20,994, 17,112 miles
https://static.cargurus.com/images/forsale/2017/07/07/15/28/2015_honda_accord-pic-6116615695538889499-152x114.jpeg

2015 Honda Accord EX Used Cars in Ellicott City, MD 21043

Good Deal
$1,670 BELOW
Instant Market Value of $19,844

Price: $18,174

Mileage: 12,837

Location: Ellicott City, MD 21043

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Basque Red Pearl Ii Description: Used 2015 Honda Accord EX for sale - $18,174, 12,837 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2016_ford_expedition-pic-4899297401558302949-152x114.jpeg

2016 Ford Expedition XLT 4WD Used Cars in Ellicott City, MD 21043

Good Deal
$2,620 BELOW
Instant Market Value of $34,815

Price: $32,195

Mileage: 31,422

Location: Ellicott City, MD 21043

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Expedition XLT 4WD for sale - $32,195, 31,422 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/06/18/25/2014_ford_fusion-pic-6813493316554512108-152x114.jpeg

2014 Ford Fusion SE Used Cars in Ellicott City, MD 21043

Good Deal
$1,321 BELOW
Instant Market Value of $14,320

Price: $12,999

Mileage: 39,251

Location: Ellicott City, MD 21043

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2014 Ford Fusion SE for sale - $12,999, 39,251 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2014_ram_1500-pic-5907640095640024561-152x114.jpeg

2014 Ram 1500 Laramie Crew Cab 4WD Used Cars in Ellicott City, MD 21043

Good Deal
$1,810 BELOW
Instant Market Value of $34,405

Price: $32,595

Mileage: 29,033

Location: Ellicott City, MD 21043

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Clearcoat Description: Used 2014 Ram 1500 Laramie Crew Cab 4WD for sale - $32,595, 29,033 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2015_toyota_rav4-pic-1575534091204411331-152x114.jpeg

2015 Toyota RAV4 XLE Used Cars in Ellicott City, MD 21043

Good Deal
$1,436 BELOW
Instant Market Value of $18,931

Price: $17,495

Mileage: 41,678

Location: Ellicott City, MD 21043

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Classic Silver Metallic Description: Used 2015 Toyota RAV4 XLE for sale - $17,495, 41,678 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2016_chrysler_town___country-pic-4942543590563303619-152x114.jpeg

2016 Chrysler Town & Country Touring Used Cars in Ellicott City, MD 21043

Good Deal
$1,501 BELOW
Instant Market Value of $21,196

Price: $19,695

Mileage: 29,424

Location: Ellicott City, MD 21043

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2016 Chrysler Town & Country Touring for sale - $19,695, 29,424 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2016_ford_transit_cargo-pic-3401696083043733566-152x114.jpeg

2016 Ford Transit Cargo 250 3dr SWB Low Roof w/60/40 Side Passenger Doors Used Cars in Ellicott City, MD 21043

Good Deal
$1,224 BELOW
Instant Market Value of $23,221

Price: $21,997

Mileage: 13,001

Location: Ellicott City, MD 21043

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2016 Ford Transit Cargo 250 3dr SWB Low Roof w/60/40 Side Passenger Doors for sale - $21,997, 13,001 miles
https://static.cargurus.com/images/forsale/2017/06/26/16/56/2014_ram_1500-pic-3494573435229842633-152x114.jpeg

2014 Ram 1500 Sport Crew Cab LB 4WD Used Cars in Ellicott City, MD 21043

Good Deal
$1,688 BELOW
Instant Market Value of $32,480

Price: $30,792

Mileage: 29,407

Location: Ellicott City, MD 21043

Average time on market: 25 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Blue Description: Used 2014 Ram 1500 Sport Crew Cab LB 4WD for sale - $30,792, 29,407 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/07/14/53/2017_nissan_maxima-pic-8625188791824268883-152x114.jpeg

2017 Nissan Maxima Used Cars in Ellicott City, MD 21043

Good Deal
$1,940 BELOW
Instant Market Value of $23,934

Price: $21,994

Mileage: 20,461

Location: Ellicott City, MD 21043

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Storm Blue Description: Used 2017 Nissan Maxima for sale - $21,994, 20,461 miles with Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 18, 2017
Jarrar
Fast response friendly staff
Is this review helpful? Yes | No
May 8, 2017
Andreab07
Great
Is this review helpful? Yes | No
Mar 13, 2017
MacDaddyNavy
No connection between sales and internet dept, had already made offer on vehicle and even after purchasing one was still getting emails about coming to see vehicle? Price was reasonable after much shopping for similar vehicle both in person and in a national and local online search. Dealership under construction for some time now, used car sales appears to be sharing same area with new car in old dealership building yet service is down the road working outta a trailer at another building being built..It was very disorganized, Salesperson although kind and friendly apparently never sold used vehicle before only new, wasn't aware of the AutoConnect certified pre-owned program in which they advertise as the "Norris Certified Pre- owned"offer vs a what a supposed non certified dealer includes in a used vehicle sale. Initially were told the things they advertise for there Pre owned vehicles were only for used Acura's or new vehicles they sold. Had to to show sales person their web site and that its says any vehicle sold by them, then ask about each item they include with Certified Pre-owned vehicle inc things like 12 mth warranty, Roadside assistance, XM radio trial,VIP Extra Mile reward plan etc to find out how they work. Still at the time of pickup was uncertain about some of these services referred us to service which caused us to have to drive up the road to the trailers to find out how a few of these things worked. Service looked at us like we were talking alien and had no clue, eventually advised us was new program, we needed to wait a week till sale was processed online and then go to some web site for info? Apparently its some new program for non Acura vehicles their adding into computer we were told? So we left with no spare tire now and no Roadside Assistance info or number to call... a concern for me as a cancer pt. Originally was advised by sales the vehicle had the more expensive push button start, and a real compact spare, only to discover the start and stop push button is missing and after purchase a last minute quick check under vehicle ..no spare tire making having access and info for roadside assistance all the more important to us. Advising us spare with cage cover would cost approx $600.00 ! Finance, Paid cash via bank check and credit card, yet we were asked to fill out credit application and give SSN, employer etc which I do not do after having credit compromised previously. This seemed to create another concern, Interior required attention by detailing dept. Asked 4x to have the fingerprints, pencil marks removed from visors and roof header..its still there..Interior had a white stuff in various areas on seats and doors on the leather asked 3x to have cleaned up and still have issues with it. Small things but they mean a lot to me. No follow up call after purchase to see if any concerns or issues...not required but given all the issues would be nice to have received.. Based on the above experience most likely would not return for service or purchase of another vehicle unfortunately.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2017
Awesome dealership, could have more curtesy to new customers! Especially when u walk in. But overall a very nice place to do business.
Is this review helpful? Yes | No
Feb 3, 2017
Hubb31
Ricky Yang was great to deal with..so was Robert in financing..All worked together to put a great deal to bed.
Is this review helpful? Yes | No
Oct 31, 2016
Very nice guy got in contact with me quickly.
1 of 1 people found this review helpful.
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Sep 27, 2016
Overall it was a good experience. My sales person, Mike White, was very personable and professional. Their Finance Dept. was very good as well. They were able to give me a better rate for a longer period than my credit union was offering. The only negative was the vehicle was offered as being "Certified", but I was told by the Sales Manager that the pricing of the vehicle was incorrect on the car gurus website, the dealerships own website and through a personal email from the dealership from their online consultant, and if I wanted it "Certified" I would have to pay $1,400 extra for the certification. I declined the extra money, and hopefully doesn't come back to bite me in the butt. Overall I love the truck and I hope it gives me many years of service. This review would have been a slam dunk five stars if I could delete the sneaky "Certified" thing. Just didn't like the mild "bait and switch" tactic, but they did honor the price minus the certification. Thanks Mike. When I need another vehicle, I will give you a ring.
Is this review helpful? Yes | No
Aug 28, 2016
wonderful, easy, reliable, no pressure and enjoyable. The agent was very helpful and I loved working with her. she outlined everything so methodically that I had n more questions to ask of anyone else. thanks very much
Is this review helpful? Yes | No
Jul 11, 2016
Good price and decent experience overall. Salesman was very prompt responding to my questions and sending me pictures. I knew he would probably not have the same discerning eye as me but there were a couple flaws I didn't expect - including no owner's manual, no floor mats and only one key. Not show stoppers, but I felt somewhat stuck since I had a cashiers check and had flown in to buy the vehicle. The word back to me after I asked for some monetary compensation was the car was being sold "as is." They said they weren't making any money on the car. Well, perhaps next time make sure it has all the basics or at least be up front that those things are not there. Again, it didn't stop me from buying the car and the salesman was very nice about the whole situation, but I still felt a bit awkward and so did he. The car had been on their lot for over two months and obviously needed to move so I thought even a nice gesture to send me the items or a couple hundred to compensate for the missing items would have gone a long way. Especially since there were a couple of body flaws someone had tried to paint over that were not identified before I came in. Finally, the salesman seemed like he was doing his best and was very apologetic about not seeing the flaws and telling me beforehand as well as the missing items, but these are things that shouldn't be missed, regardless of how many cars are on their lot.
1 of 1 people found this review helpful.
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Jun 20, 2016
Great deal and even better service.
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Jun 13, 2016
Salesman very pushy. Tried to persuade me to buy a different car, even though I wanted a Challenger, with a Hyundai being a distant second. Said I should come down to the dealer because Hyundai's were flying off the lot. If they're flying off the lot, why does he need me?
Is this review helpful? Yes | No
Aug 14, 2015
Dealer was prompt in responding to my inquiries about Mustang model vehicles.
0 of 1 people found this review helpful.
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Read 4 old reviews
Jun 30, 2015
They still owe me a boot for my convertible.
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Jun 28, 2015
Mike White was great. Got good trade value and great car.
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Mar 19, 2015
Car is already having issues
0 of 1 people found this review helpful.
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Feb 19, 2015
Dealer was not willing to work with me. They wasted my time. I was told on the phone by The internet person that I called, they were willing to make a deal. They need to sell cars as it was the middle of the month. Buyers beware so they don't waste your time.
1 of 1 people found this review helpful.
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