Nissan of St. Charles

2535 E Main St
Saint Charles, IL 60174

Sales: (630) 478-8919

Service: (630) 701-3747

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https://static.cargurus.com/images/forsale/2017/12/14/09/25/2015_nissan_murano-pic-5269232159353308806-152x114.jpeg

2015 Nissan Murano Platinum AWD Used Cars in Saint Charles, IL 60174

Great Deal
$4,102 BELOW
CarGurus IMV of $30,289

Price: $26,187

Mileage: 29,414

Location: Saint Charles, IL 60174

Average time on market: 46 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Description: Used 2015 Nissan Murano Platinum AWD for sale - $26,187, 29,414 miles with Alloy Wheels
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2013 Ford Escape SE Used Cars in Saint Charles, IL 60174

Good Deal
$1,790 BELOW
CarGurus IMV of $12,429

Price: $10,639

Mileage: 73,553

Location: Saint Charles, IL 60174

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Description: Used 2013 Ford Escape SE for sale - $10,639, 73,553 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/28/09/48/2016_dodge_journey-pic-7577297653839612578-152x114.jpeg

2016 Dodge Journey SE Used Cars in Saint Charles, IL 60174

Good Deal
$1,980 BELOW
CarGurus IMV of $14,979

Price: $12,999

Mileage: 41,831

Location: Saint Charles, IL 60174

Average time on market: 41 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2016 Dodge Journey SE for sale - $12,999, 41,831 miles
https://static.cargurus.com/images/forsale/2017/10/26/10/05/2007_cadillac_dts-pic-1964833233608118347-152x114.jpeg

2007 Cadillac DTS Luxury I FWD Used Cars in Saint Charles, IL 60174

Fair Deal
$1,035 BELOW
CarGurus IMV of $8,395

Price: $7,360

Mileage: 74,103

Location: Saint Charles, IL 60174

Average time on market: 25 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Light Platinum Description: Used 2007 Cadillac DTS Luxury I FWD for sale - $7,360, 74,103 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/27/00/19/2007_lexus_es_350-pic-900917834203750314-152x114.jpeg

2007 Lexus ES 350 FWD Used Cars in Saint Charles, IL 60174

Fair Deal
$732 BELOW
CarGurus IMV of $10,714

Price: $9,982

Mileage: 86,862

Location: Saint Charles, IL 60174

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2007 Lexus ES 350 FWD for sale - $9,982, 86,862 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/12/08/41/2015_kia_soul-pic-5432663853225705285-152x114.jpeg

2015 Kia Soul Base Used Cars in Saint Charles, IL 60174

Fair Deal
$514 BELOW
CarGurus IMV of $12,135

Price: $11,621

Mileage: 34,577

Location: Saint Charles, IL 60174

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Alien Ii Description: Used 2015 Kia Soul Base for sale - $11,621, 34,577 miles
https://static.cargurus.com/images/forsale/2017/12/15/20/00/2017_nissan_murano-pic-3232918450250219808-152x114.jpeg

2017 Nissan Murano Platinum AWD Used Cars in Saint Charles, IL 60174

Fair Deal
$1,052 BELOW
CarGurus IMV of $37,114

Price: $36,062

Mileage: 6,345

Location: Saint Charles, IL 60174

Average time on market: 38 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Magnetic Black Description: Used 2017 Nissan Murano Platinum AWD for sale - $36,062, 6,345 miles
https://static.cargurus.com/images/forsale/2017/09/01/16/08/2008_gmc_acadia-pic-8892529308408307087-152x114.jpeg

2008 GMC Acadia SLE-1 AWD Used Cars in Saint Charles, IL 60174

Fair Deal
$511 BELOW
CarGurus IMV of $10,085

Price: $9,574

Mileage: 114,847

Location: Saint Charles, IL 60174

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Liquid Silver Metallic Description: Used 2008 GMC Acadia SLE-1 AWD for sale - $9,574, 114,847 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/28/09/08/2014_nissan_versa_note-pic-2255904352438079441-152x114.jpeg

2014 Nissan Versa Note SV Used Cars in Saint Charles, IL 60174

Fair Deal
$368 BELOW
CarGurus IMV of $10,367

Price: $9,999

Mileage: 27,566

Location: Saint Charles, IL 60174

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2014 Nissan Versa Note SV for sale - $9,999, 27,566 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/07/19/09/53/2013_ford_fiesta-pic-1627175266632150854-152x114.jpeg

2013 Ford Fiesta SE Used Cars in Saint Charles, IL 60174

Fair Deal
$322 BELOW
CarGurus IMV of $6,306

Price: $5,984

Mileage: 94,524

Location: Saint Charles, IL 60174

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Candy Metallic Tinted Clearcoat Description: Used 2013 Ford Fiesta SE for sale - $5,984, 94,524 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/12/15/20/00/2017_nissan_pathfinder-pic-8497807343392597606-152x114.jpeg

2017 Nissan Pathfinder Platinum 4WD Used Cars in Saint Charles, IL 60174

Fair Deal
$702 BELOW
CarGurus IMV of $37,346

Price: $36,644

Mileage: 6,010

Location: Saint Charles, IL 60174

Average time on market: 48 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Pearl White Description: Used 2017 Nissan Pathfinder Platinum 4WD for sale - $36,644, 6,010 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/11/23/10/07/2017_nissan_pathfinder-pic-7283328940254658540-152x114.jpeg

2017 Nissan Pathfinder SV Used Cars in Saint Charles, IL 60174

Fair Deal
$303 BELOW
CarGurus IMV of $26,628

Price: $26,325

Mileage: 6,694

Location: Saint Charles, IL 60174

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Caspian Blue Description: Used 2017 Nissan Pathfinder SV for sale - $26,325, 6,694 miles
https://static.cargurus.com/images/forsale/2017/09/13/14/51/2016_kia_sorento-pic-3726451797576721346-152x114.jpeg

2016 Kia Sorento L Used Cars in Saint Charles, IL 60174

Fair Deal
$211 BELOW
CarGurus IMV of $18,205

Price: $17,994

Mileage: 16,842

Location: Saint Charles, IL 60174

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Cherry Description: Used 2016 Kia Sorento L for sale - $17,994, 16,842 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/05/10/42/2013_nissan_rogue-pic-8625505587858348419-152x114.jpeg

2013 Nissan Rogue S AWD Used Cars in Saint Charles, IL 60174

Fair Deal
$177 BELOW
CarGurus IMV of $12,242

Price: $12,065

Mileage: 70,506

Location: Saint Charles, IL 60174

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Cayenne Red Pearl Description: Used 2013 Nissan Rogue S AWD for sale - $12,065, 70,506 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/08/11/08/33/2011_nissan_versa-pic-3046890071542451143-152x114.jpeg

2011 Nissan Versa 1.8 S Used Cars in Saint Charles, IL 60174

Fair Deal
$141 BELOW
CarGurus IMV of $4,906

Price: $4,765

Mileage: 129,701

Location: Saint Charles, IL 60174

Average time on market: 18 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Magnetic Gray Description: Used 2011 Nissan Versa 1.8 S for sale - $4,765, 129,701 miles with Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 10, 2017
After many emails back and forth, and at the point where I was ready to buy the car, the negotiations ceased when I discovered the car was advertised as being an AWD when in fact it wasn't. Michael had emailed me that morning telling me they were wanting to work with getting the car shipped to my doorstep and that they would negotiate price with me. When I pointed out the car was not what was advertised only a few minutes after trying to close the deal, he informed me that being from a different state discounts would not be offered, and was quite rude. I certainly don't recommend them.
Is this review helpful? Yes | No
Oct 8, 2017
This was a sad case of someone listing a car at one price and giving the quote 12,000.00 higher!
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Aug 26, 2017
I did not made a deal, because I asking for different price but de sales person did Everything very good
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Aug 9, 2017
Overall good experience
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Jul 19, 2017
Horrible horrible experience. They have extremely bad customer service. They have an old manager who literally doesn't have basic etiquettes to talk to customers. When I tried to negotiate the price of the car, he stood next to me and kept arguing and asking me "what are you expecting? Do you want to take the car for free?" I just walked out seeing his behavior and no one from the staff apologized and none of them tried to earn business. I informed everyone in my circle not to go to this dealership. Very very very poor customer service.
4 of 6 people found this review helpful.
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Jul 4, 2017
Memelord42069
I sent an inquiry on Sunday, and they responded the next morning. The salesman was kind and fair, and was friendly and didn't exclusively focus on pressuring us or making the car seem perfect. We were intending to possibly purchase the car, but unfortunately someone else came in and got it before we could finalize a deal.
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Mar 8, 2017
Used car dept was weird and the financial guy was confrontational. After I could not do a deal with sales person the financial had to personally meet me before I walked out the door. Btw it was a cash deal.
3 of 4 people found this review helpful.
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Feb 23, 2017
A+ Great job Erica
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Nov 27, 2016
very professional
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Response from Nissan of St. Charles:

Thank you Robert for your review!
Oct 29, 2016
ruza77
Horrible experience! It was your basic bait and switch. Spoke to 2 internet specialist 3 times the morning I was going in to see a car I found on this site. Both assured me the car would be waiting for me when I arrived 30 minutes later. HOWEVER, when I arrived the salesman told me the car had been sold, he did not know when but not that day. The next model he wanted to show me started $1000.00 higher. Then he had to add in $1500.00 for rebates taken off to create a much lower internet price, but which MOST people not newly graduated or military do not qualify for. Then he added in $995.00 for the delivery cost of the vehicle, a cost plainly listed on the sticker price. WHO does that? It seems they subtract that amount from the cost of the vehicle so that they can offer a lower Internet price and SUCKER you in to the dealership. Of course they didn't even have the car they suckered me in with. One of the worst car buying experiences I've had. Beware!!!
7 of 7 people found this review helpful.
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Response from Nissan of St. Charles:

Thank you for taking the time and writing your review. Although we follow the very strict guideline of advertising in Illinois, this feedback is not taken lightly and has actually helped to play a role in changing our process to be completely transparent.  
Sep 3, 2016
Gave you initial call, but would never call bacj after filling out credit application. Had another person call and they said " iam sorry I will get to rhe bottom of this" oh yeah, that didnt happen. Very very unhappy with the customer service on buying a vehicle with them.
5 of 6 people found this review helpful.
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Response from Nissan of St. Charles:

Thank you for your review. We appreciate the feedback. I apologize for the lack of service that was provided. This is not how we train our employee's. If I can be of assistance I can be reached at 855-292-9557 Sincerely, Dino Kokotas
Jul 6, 2016
Horrible experience called on car and was told it was there. Made an appointment with main office and they didn't tell anyone I was coming. When I got there they had no idea and the car wasn't there. Told me they would call me when it was in. I talked withSales person and manager neither of them called me i called back 2 days later and the car was sold. Never heard anything from anyone . Worst experience I've had with a dealership
4 of 5 people found this review helpful.
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Response from Nissan of St. Charles:

Jim, I'm sorry to hear about your experience. Our goal is to make the process easy and not difficult like you experienced. Would you mind calling me at 630-957-4360 and ask for Dino Kokotas? I'd like to make this situation right for you.
Jul 4, 2016
Friendly and helpful staff.
2 of 4 people found this review helpful.
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Response from Nissan of St. Charles:

Bob, Thanks for sharing your experience with our dealership. Glad we could help!
Jul 2, 2016
TClark22
The car I contacted them about was already gone. But I must say I was very satisfied and got a very nice car. They did their best and I would recommend them.
3 of 3 people found this review helpful.
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Response from Nissan of St. Charles:

Than you for your feedback. I'm sorry the original vehicle was gone before you inquired. Conversely, excited to hear that we were able to help you out with another vehicle. Congratulations and thank you for your business.
Jun 21, 2016
Had appointment and before I could get there, the vehicle was sold on me!
2 of 2 people found this review helpful.
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Response from Nissan of St. Charles:

Ralph, Sorry to hear the vehicle was sold prior to making it in. We do have a reservation process available to our clients to ensure the vehicle is available. Is there anything I can do to help you out?
Jun 14, 2016
Very professional
1 of 2 people found this review helpful.
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Response from Nissan of St. Charles:

Thanks for the review Maurice. Happy to hear about your experience.
Jun 12, 2016
I am highly disappointed with this dealership. I drove 3 hours to look at this van with an appointment at 9 am so they knew I was coming. I was told the van would be out front waiting on me , it was not even on the lot They told me it was in detail getting ready In west Chicago in the pictures of the van it looks rather clean to me. Then they tried to get me to look at some other van when I said no to that They tried to get me to make a deal on the the one I came for and said they would drive it to my house when it was ready and we can sign papers there. I'm not happy at all with that situation I was probably going to purchase that van that day but I won't go back to them any more and do not recommend them Seems shady
2 of 2 people found this review helpful.
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Response from Nissan of St. Charles:

Sandy, I'm sorry about your experience. The van in question was used prior to your appointment being set up and therefor had to be detailed again. We realize what fell thru in our process and have made the necessary changes to prevent reoccurrence. I apologize for your inconvenience and would like to make it right with you. Please let me know what I can do.
May 25, 2016
Nice people. Responded via email and phone. Used car portion of dealership at site separate from new. Car not pulled out or ready when we arrived for appointment. Car smelled like perfume and smoke but others were offered. Fast & Easy to test drive another vehicle.
1 of 2 people found this review helpful.
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Response from Nissan of St. Charles:

Cathy, Thank you for your feedback as it will help us to provide a better experience for our customers. Sorry to hear we were not able to earn you business on the vehicle you came in for.
May 11, 2016
May 10, 2016 Terrible. I called at 10 am on Saturday morning . I was called back immediately and was told the car was there. My appointment to test drive the car was set 4 days ago . Friday morning I received a phone message and an email reminding me of my appointment that afternoon.Saturday morning they call me like 5 times to remember me my appointment. I arrived at the dealership at the scheduled time, only to sit for 25 minutes while the salesman tracked down the keys. He ultimately told me the car wasn't there , but he'd like to show me a similar car. I was there to look at a 2013 Nissan sentra for $10.000. He wanted to show me a 2015 Nissan for $14,875. Complete waste of my time. I will not buy my car from them.
2 of 2 people found this review helpful.
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Response from Nissan of St. Charles:

Hello,  I apologize for the lack of service on our part. Would you mind giving me a call at 630-957-4360?  Sincerely, Dino Kokotas
Mar 19, 2016
excellent
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Response from Nissan of St. Charles:

Hello Pat, Thanks for the review! We appreciate you taking the time to complete it.
Mar 17, 2016
Quick response, very detail, good communications, just could not meet in the middle on a price. Would contact them again in the future
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Response from Nissan of St. Charles:

Hi Brent, Thanks for taking the time and leaving a review. I'm sorry we could not earn your business. If there is something I can do to help I will. Would you mind emailing me what you're looking to accomplish? Sincerely, Dino Kokotas - dinok@nissanofstcharles.com
Feb 21, 2016
ecellent
Is this review helpful? Yes | No

Response from Nissan of St. Charles:

Thank you for your review! We do appreciate it. Dino Kokotas
Feb 10, 2016
Swanny50
When asked about the car they said they didn't know anything about the car. Wouldn't answer ANY questions about the car. Beware!!!!
1 of 1 people found this review helpful.
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Response from Nissan of St. Charles:

Hello,  I'm concerned that we were not able to answer your questions and would like to make this matter right. Would you be so kind to call me at 630-957-4360? Regards, Dino Kokotas
Feb 9, 2016
His cars are over priced. They are dented,ripped interiors . The people working for him seem to have just started and don't know much about the cars they are trying to sell. In two words.... geto dealer
1 of 1 people found this review helpful.
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Response from Nissan of St. Charles:

Hi Nathan, I'm sorry we did not meet your expectations. I understand that you offered $16,000 out the door. This vehicle is priced aggressively online at $17,903. Market value on this vehicle is $18,561 before tax, title, etc.. What questions were we not able to answer? I'd like an opportunity to still help you. Sincerely, Dino Kokotas 630-957-4360
Feb 5, 2016
Very nice people
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Response from Nissan of St. Charles:

Thanks for the kind words Henry!
Jan 27, 2016
Dealer responded and followed up with an email but wasn't able to accomodate me fully. This is the vehicle that I need for my big family but they were unwilling to have it transferred to a sister Nissan company here in Nashville for me to test drive or inspect before I buy it. The sales reps suggestion was to take a trip to IL to see if I liked the vehcile.
Is this review helpful? Yes | No

Response from Nissan of St. Charles:

Hello Toshiba, unfortunately a vehicle can not be transferred between dealers without it being purchased by a dealer. We have sold many vehicles to customers out of state without them stepping into the dealership. Would you be so kind to call me at 630-584-3900 ext. 241 to go over a few options in assisting you? Sincerely, Dino Kokotas
Jan 25, 2016
Would not deal on either vehicle I was interested in price was to high.there loss bought another vehicle the next day for less money and lower milage.
Is this review helpful? Yes | No

Response from Nissan of St. Charles:

Hello Paul, Thank you for your review. We appreciate the feedback. I do apologize for not meeting your expectation. Our goal is to make this an easy process for you, our customer. If you would, could you call me at 630-584-3900 to discuss where we fell short specific to your situation? Sincerely, Dino Kokotas
Jan 10, 2016
Friendly and easy to work with. Not in St. Charles.
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Response from Nissan of St. Charles:

Thank for the feedback Tony. I'm a little unclear as to your last sentence. Would you be so kind to call me at 630-584-3900, ext. 241? Thank you, Dino Kokotas
Jan 1, 2016
drdavisdr
Got back to me very rapidly. Good people.
Is this review helpful? Yes | No

Response from Nissan of St. Charles:

Thank you for the review. We will try our best to earn your business.
Dec 30, 2015
Dealer contacted us about the vehicle. Due to the distance from where we live in Ga to the dealership in St. Charles we were unable to arrange a trip to see the vehicle before it was sold. The internet sales rep has contacted me a couple times since then about other cars but stated he will call if another Aurora becomes available. Very polite and never pushy.
Is this review helpful? Yes | No

Response from Nissan of St. Charles:

Thank you for your feedback. I'm sorry we were not able to help you out this time around. We will keep an eye out for you if another Aurora comes in.
Dec 26, 2015
I didn't respond in time
Is this review helpful? Yes | No

Response from Nissan of St. Charles:

Hi Karl, Thanks for your review. Is there anything we can still help you with? I can be reached at 630-957-4360. Warm regards, Dino Kokotas
Dec 23, 2015
Many e-mails and follow ups. Too many if you ask me, but I get that that's your job.
Is this review helpful? Yes | No

Response from Nissan of St. Charles:

Thank you for your review. We appreciate the feedback. I do apologize for not meeting your expectation. Our goal is to make this an easy process for you, our customer. If you would, could you call me at 630-584-3900 to discuss where we fell short of your expectation? Sincerely, Dino Kokotas
Read 17 old reviews
Dec 6, 2015
Thank you
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Response from Nissan of St. Charles:

We appreciate your review and business. Thank You!
Oct 22, 2015
mcstephen66
5
Called in a timely manner.
Is this review helpful? Yes | No

Response from Nissan of St. Charles:

Thank you for the opportunity!
Oct 5, 2015
Very responsive. I did not purchase with them only because I found something somewhere else.
Is this review helpful? Yes | No

Response from Nissan of St. Charles:

Thank you for the opportunity!
Aug 3, 2015
Very quick to respond easy to deal with.
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Response from Nissan of St. Charles:

Glad it was easy for you. Thanks for the kind words!
Jun 18, 2015
tire pressure indicator was on and the dealer took care of it and also gave me the touch up pains .
1 of 1 people found this review helpful.
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Response from Nissan of St. Charles:

Thanks for giving us the opportunity!
Jun 4, 2015
Set an appt to look at 8 cars get there they had none of cars at that lot were at other lots so drove 45 min for nothing unless I wanted to get in car with sales person and drive around to ither lots. So I bought 2 cars in one week neither from them !
1 of 1 people found this review helpful.
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May 6, 2015
They responded to my requests for info. promptly.
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Apr 20, 2015
Quick respond
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Mar 19, 2015
Very quick to respond, stays in touch to keep you updated on new hot deals. Very friendly!
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Nov 23, 2014
Sales staff was ok but sales manager was the worst I had ever had.Nothing but games.
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Nov 3, 2014
Good comunication
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Oct 28, 2014
Very prompt response!
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Feb 4, 2014
Very attentive.
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Nov 22, 2013
Great response and information about vehicle !
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Jun 12, 2013
Price seemed good but found out the car may have been in a flood and in IL, it does not need to be disclosed. Nothing shoed on the car fax either.
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May 3, 2013
Recieved an email offer prompltly, but I never went to the dealership.
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Aug 30, 2011
i was shopping & they wanted a buyer right then...... could've been good but i was pushed out
Is this review helpful? Yes | No

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