New Rochelle Chevrolet Incorporated

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291 Main St
New Rochelle, NY 10801

Sales: (914) 816-4783

Service: (914) 632-6400

Today 8:30 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 22, 2017
Great response times. Located a car that I wanted. Would definitely do business with them again.
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Response from New Rochelle Chevrolet Incorporated:

That's wonderful to hear, Robert! Thank you for sharing your feedback with us! We look forward to assisting you again in the future!
Oct 1, 2017
They responded promptly
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Response from New Rochelle Chevrolet Incorporated:

Thank you for taking the time to rate us! We appreciate it!
Sep 22, 2017
I am still trying to figure out why they do not get back to me. I would like to buy a truck they have but calls and emails do not seem to get any response after an initial reply.
Is this review helpful? Yes | No

Response from New Rochelle Chevrolet Incorporated:

Ron, we are so glad that you reached out to us to express your interest! Your time is very important to us, and we are always committed to maintaining an open line of communication with you. Please call Shawn Reilly at 914-730-9960 ext. 207 so that we can assist you swiftly!
Aug 13, 2017
carnow24
The price of the car was listed incorrectly but the dealership honored the listed price which was surprising. The did not, however, share that their was considerable damage to one side of the car but is was all body damage and can be fixed. Other than that, the car was great and I couldn't pass up the extremely low mileage. Overall, I was extremely impressed with them especially Demian and Heidy as if it wasn't for them, I probably would not have purchased the car. I would recommend them and see Demian!
2 of 2 people found this review helpful.
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Response from New Rochelle Chevrolet Incorporated:

Thank you for letting us know about your experience. We strive for 100% customer satisfaction, and we're glad that Demian and Heidy were wonderful to work with. Let us know how we can help again in the future!
Aug 6, 2017
they contacted me but would not give best internet price only kept asking me to come in i live 30 miles away will not go without best internet price to far with no price
1 of 1 people found this review helpful.
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Response from New Rochelle Chevrolet Incorporated:

Thank you for sharing this feedback with our team. We strive to be as helpful as possible and we never want you to feel like your questions aren’t being answered. Please reach out directly to Shawn Reilly at 914-730-9960 ext. 207 if we can be of any further assistance. Thank you.
Aug 10, 2016
Excellent customer service.
2 of 2 people found this review helpful.
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Response from New Rochelle Chevrolet Incorporated:

That's great to hear, Angel, thank you! We hope to see you again in the future!
Jul 27, 2016
I never see to change conversation in th eface and lying in the face it take me almost 2 hour to visit a make apoiment and they put price lower i ask them its a reall price ok just stop by i live my job i go to visit and they say i dont know how this car going to web and later coem say o i thing somebody pay for in advance for this car a lot of lot of things just to go out from office so never recomend nobody they laying people about price tey want to play with their price and all this its recorded and proffing and i didnt get the car is not just i dont like but if they did to me will do to every bosy so bad experience in that if you take my sugestion never even go there i give one star but if you have below rating i will go below minus 5 star
5 of 7 people found this review helpful.
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Response from New Rochelle Chevrolet Incorporated:

We are sorry to know you feel this way about our dealership, Sammy. We strive to maintain a relationship of transparency with our customers and we never want to do anything that would cause you to lose your trust in our team. Unfortunately, due to human error, there was a mistake in the online pricing of the vehicle and we apologize for any frustration you experienced. If you would like to speak with us about this further, please call Shawn Reilly at (914) 730-9960 ext. 207. Thank you.
Mar 29, 2016
avoided my questions about the car was only concerned about getting me into the dealership which was too far and i was interested in a particular vehicle
5 of 5 people found this review helpful.
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Response from New Rochelle Chevrolet Incorporated:

Claudia, thank you for sharing your thoughts with us. Your complete satisfaction is our top priority and we are sorry to know you aren’t pleased with your experience with us. If you would like to speak with us about this further, please call our general sales manager, Shawn Reilly, at (914) 730-9960 ext. 207. Thank you.
Mar 3, 2016
Excellent response time
Is this review helpful? Yes | No

Response from New Rochelle Chevrolet Incorporated:

We are happy to hear this, Anthony! Thank you for choosing New Rochelle Chevrolet and for sharing this feedback with us. We look forward to working with you again next time!
Feb 28, 2016
truck was not prepared for my visit
3 of 3 people found this review helpful.
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Response from New Rochelle Chevrolet Incorporated:

Peter, we apologize for any inconvenience you experienced during your recent visit at our dealership. Your complete satisfaction is our goal and we never want you to feel like your time with us is being wasted. If you would like to speak with us about this in more detail, please call Shawn Reilly at (914) 730-9960 ext. 207. Thank you.
Read 17 old reviews
Dec 4, 2015
Communication between, internet, phone calls and visit were all professional.
1 of 1 people found this review helpful.
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Response from New Rochelle Chevrolet Incorporated:

Thank you for sharing your experience, Tom! We hope to work with you again in the future!
Nov 21, 2015
This dealership is great.
Is this review helpful? Yes | No

Response from New Rochelle Chevrolet Incorporated:

We appreciate these kind words and 5 stars, Robert! We hope to do business with you again in the future! Thank you!
Oct 21, 2015
Very vague details about vehicle. Didn't sound interested in making a sale.
1 of 1 people found this review helpful.
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Jul 9, 2015
Fast response
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Apr 23, 2015
Very responsive to all my questions and requests.
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Mar 28, 2015
Very happy with the purchase. The salesman, Peter Rizzo, was excellent.
1 of 1 people found this review helpful.
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Feb 15, 2015
Ashley responded quickly.
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May 14, 2014
I went to go see the car which was great. I was told the car was 32000 when we sat done. I told them I had to do some research. When I got how the car was list on the internet for 28800. They also told me my trade in was only worth 16500 the action price. auto trader told me 19000 trade in , retail 21 to 22000. I felt like the were just unprofessional and trying to take advantage.
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Feb 27, 2014
Very Nasty called on the phone for some information and the gentleman gave me an attitude and was supposed to email me pics and never did
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Jan 6, 2014
Rtknicks
Good communication.
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Jan 5, 2014
Called back even next day after I send the inquiry. But I did not buy the car from them
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Nov 8, 2013
Wonderful experience. I got the car I wanted at afair price in just a few days! Sales people are great!
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Aug 8, 2013
Honest, friendly, & helpful....great experience!!
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Jul 28, 2013
Rickyb089
False information about vehicle hard to contact
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May 9, 2013
Sales representative was ineffective.
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Nov 15, 2012
Email traffic back and forth was on point
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May 28, 2012
Great staff!! Great facility!! Kids playroom was awesome!! They were to the point and didnt play around. I am picking up my wifes caddy this week. Any other car i buy will be from them! Go see miguel.
Is this review helpful? Yes | No

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