Neil Huffman Chevrolet Buick GMC

1220 Versailles Rd
Frankfort, KY 40601

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Sales: (502) 443-9427

Service: (502) 379-4127

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https://static.cargurus.com/images/forsale/2019/06/21/21/45/2010_buick_enclave-pic-8934869416401666844-152x114.jpeg

2010 Buick Enclave CXL2 AWD Used Cars in Frankfort, KY 40601

Great Deal
$2,949 BELOW
CarGurus IMV of $9,948

Price: $6,999

Mileage: 139,797

Location: Frankfort, KY 40601

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Diamond Clearcoat Description: Used 2010 Buick Enclave CXL2 AWD for sale - $6,999, 139,797 miles with Leather Seats, Sunroof/Moonroof, Driver Confidence Package, Preferred Package, Chrome Wheels, Backup Camera, Cargo Package, Luxury Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/07/01/21/01/2016_buick_regal-pic-3120343451016877796-152x114.jpeg

2016 Buick Regal GS Sedan FWD Used Cars in Frankfort, KY 40601

Great Deal
$2,499 BELOW
CarGurus IMV of $20,997

Price: $18,498

Mileage: 30,668

Location: Frankfort, KY 40601

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Ebony Twilight Metallic Description: Used 2016 Buick Regal GS Sedan FWD for sale - $18,498, 30,668 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/07/09/21/02/2016_chevrolet_equinox-pic-706449173151743385-152x114.jpeg

2016 Chevrolet Equinox LT AWD Used Cars in Frankfort, KY 40601

Great Deal
$2,273 BELOW
CarGurus IMV of $19,175

Price: $16,902

Mileage: 33,940

Location: Frankfort, KY 40601

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2016 Chevrolet Equinox LT AWD for sale - $16,902, 33,940 miles with Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera, Remote Start, Convenience Package
https://static.cargurus.com/images/forsale/2019/06/21/21/45/2008_infiniti_m35-pic-5188794780982607283-152x114.jpeg

2008 INFINITI M35 RWD Used Cars in Frankfort, KY 40601

Great Deal
$2,124 BELOW
CarGurus IMV of $6,319

Price: $4,195

Mileage: 141,000

Location: Frankfort, KY 40601

Average time on market: 15 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Platinum Graphite Description: Used 2008 INFINITI M35 RWD for sale - $4,195, 141,000 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/01/21/01/2018_jeep_renegade-pic-6619312831566426787-152x114.jpeg

2018 Jeep Renegade Sport 4WD Used Cars in Frankfort, KY 40601

Great Deal
$1,965 BELOW
CarGurus IMV of $16,243

Price: $14,278

Mileage: 20,060

Location: Frankfort, KY 40601

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Jetset Blue Description: Used 2018 Jeep Renegade Sport 4WD for sale - $14,278, 20,060 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2019/05/24/21/06/2016_buick_encore-pic-4981064903049094444-152x114.jpeg

2016 Buick Encore Leather FWD Used Cars in Frankfort, KY 40601

Great Deal
$1,767 BELOW
CarGurus IMV of $16,970

Price: $15,203

Mileage: 30,105

Location: Frankfort, KY 40601

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Carbon Black Metallic Description: Used 2016 Buick Encore Leather FWD for sale - $15,203, 30,105 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/12/11/44/2015_infiniti_qx60-pic-8983758224835825866-152x114.jpeg

2015 INFINITI QX60 AWD Used Cars in Frankfort, KY 40601

Great Deal
$2,461 BELOW
CarGurus IMV of $24,595

Price: $22,134

Mileage: 47,713

Location: Frankfort, KY 40601

Average time on market: 37 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Graphite Shadow Description: Used 2015 INFINITI QX60 AWD for sale - $22,134, 47,713 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/25/21/54/2016_toyota_4runner-pic-8414983463185021380-152x114.jpeg

2016 Toyota 4Runner SR5 4WD Used Cars in Frankfort, KY 40601

Great Deal
$2,998 BELOW
CarGurus IMV of $32,998

Price: $30,000

Mileage: 26,470

Location: Frankfort, KY 40601

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Midnight Black Metallic Description: Used 2016 Toyota 4Runner SR5 4WD for sale - $30,000, 26,470 miles with SR5 Package, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Premium Package, Tow Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/08/14/21/51/2008_dodge_nitro-pic-2613004030680544421-152x114.jpeg

2008 Dodge Nitro SXT 4WD Used Cars in Frankfort, KY 40601

Great Deal
$1,748 BELOW
CarGurus IMV of $5,475

Price: $3,727

Mileage: 159,225

Location: Frankfort, KY 40601

Average time on market: 18 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Bright Silver Metallic Description: Used 2008 Dodge Nitro SXT 4WD for sale - $3,727, 159,225 miles with Steel Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/07/05/22/03/2017_dodge_journey-pic-3326199774244494938-152x114.jpeg

2017 Dodge Journey GT AWD Used Cars in Frankfort, KY 40601

Great Deal
$1,775 BELOW
CarGurus IMV of $20,063

Price: $18,288

Mileage: 20,953

Location: Frankfort, KY 40601

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Pearlcoat Description: Used 2017 Dodge Journey GT AWD for sale - $18,288, 20,953 miles with Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/06/19/12/04/2018_nissan_altima-pic-8297839804366904918-152x114.jpeg

2018 Nissan Altima 2.5 SL Used Cars in Frankfort, KY 40601

Great Deal
$2,043 BELOW
CarGurus IMV of $16,205

Price: $14,162

Mileage: 45,936

Location: Frankfort, KY 40601

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2018 Nissan Altima 2.5 SL for sale - $14,162, 45,936 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/01/21/01/2018_chevrolet_silverado_1500-pic-8655663902503684033-152x114.jpeg

2018 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Frankfort, KY 40601

Great Deal
$3,730 BELOW
CarGurus IMV of $35,216

Price: $31,486

Mileage: 17,994

Location: Frankfort, KY 40601

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Red Hot Description: Used 2018 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $31,486, 17,994 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/21/21/37/2018_nissan_altima-pic-8140416845436152269-152x114.jpeg

2018 Nissan Altima 2.5 SL Used Cars in Frankfort, KY 40601

Great Deal
$2,017 BELOW
CarGurus IMV of $16,320

Price: $14,303

Mileage: 43,090

Location: Frankfort, KY 40601

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2018 Nissan Altima 2.5 SL for sale - $14,303, 43,090 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/13/21/13/2018_nissan_altima-pic-3763179853410975574-152x114.jpeg

2018 Nissan Altima 2.5 SL Used Cars in Frankfort, KY 40601

Good Deal
$1,983 BELOW
CarGurus IMV of $16,243

Price: $14,260

Mileage: 44,981

Location: Frankfort, KY 40601

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2018 Nissan Altima 2.5 SL for sale - $14,260, 44,981 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/22/21/35/2007_toyota_corolla-pic-5516112224508984762-152x114.jpeg

2007 Toyota Corolla CE Used Cars in Frankfort, KY 40601

Good Deal
$1,400 BELOW
CarGurus IMV of $6,225

Price: $4,825

Mileage: 111,269

Location: Frankfort, KY 40601

Average time on market: 14 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Phantom Gray Pearl Description: Used 2007 Toyota Corolla CE for sale - $4,825, 111,269 miles with Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 14, 2019
GuruXZMYP
Excellent
Response from current dealership:
Great, that's what we love to hear!
Aug 12, 2019
Redbird7
Although we ended up not buying the car, the salesperson was very informative and helpful.
Aug 12, 2019
kybowhunter
I dealt with Eric Steele . The vehicle price history had bounced up and down by more than a $1500 swing over a 2 month period . . We were close to a deal and then the $650 doc fee came in to play . I had no trade for them to deal with and I was going to pay cash . They simply needed to sign over the title but regardless the doc fee is $650 whether you pay cash on a $10k vehicle or if you're upside down on a trade-in by $10k on a $30k vehicle,and create a lot of documentation and paperwork . I would NOT recommend this dealership.. $650 doc fee count on it !!
Aug 11, 2019
Drove 30 miles to look at the vehicle. The one on cargurus did appear to be the same one I was showed at dealership. The vehicle had a dent in the bumper with paint chips. I was then shown another vehicle that had paint chips all over the car. In addition the molding on car was coming off and the vehicle was filthy inside. I have never seen anything like that when searching for a car. The sales staff was friendly but this was not a good experience for me. Would not recommend!!
Aug 6, 2019
Emailed back quick, just too far to travel right now!
Response from current dealership:
Thanks, Morgan! We try our best to be communicative as possible!
Jul 28, 2019
Got back to me quickly and said would notify me of any price changes
Response from current dealership:
Thanks, James! We try our best to be prompt and courteous.
Jul 27, 2019
Received several emails and a few phone calls from the dealership. The price of the 2007 Mazda CX7 Grand Touring was originally priced at $4695 but the dealership raised the price to $5895. When I sent an email asking about the price increase, I never received an answer back. I sent an additional email stating that I had a True Car certificate with the original price of $4695 and asked if they would honor it, but not reply other than " I will look into it". No other reply from dealership. Then on Monday July 29th, I received a text message from the General Sales Manager...he apologized for the sales person not getting back to me and stated that he would honor my True Car Buying Certificate for the lowering price of $4695. Based on this new information, I changed my star rating from "2" to a "4". I truly believe that the administration staff at the Neil Huffman dealership wants to help potential buyers. I would definitely concern purchasing from them in the future.
1 people found this review helpful.
Jul 24, 2019
Nice man over the phone
1 people found this review helpful.
Response from current dealership:
Glad you had a nice chat with one of our employees, Brandy. :)
Jul 21, 2019
It has been a good so far we are still working some things out on the extra top for the car and the second key fob they are supposed to send me overall it’s been just ok we did buy a corvette from them. The car was not listed properly it had more miles on it
Jul 19, 2019
Drive an hour and a half to the dealership and the Jeep had a transmission issue. The dealership told me they would have it repaired and called me with two different stories. First story they were sending it to auction to sell it, the second was they had sold the vehicle and the persons that bought it were having it repaired. I would never do business with Neil Huffman ever again. Very disappointed with the dealership and the salesman. Wouldn’t recommend this dealership to anyone.
2 people found this review helpful.
Jul 13, 2019
GuruBGCMM
Thanks to everyone at Neil Huffman that helped me in my buying experience. RJ especially was very very helpful and considerate.
Response from current dealership:
So glad you had a great experience with us! Thanks for choosing Neil Huffman, and thanks for the great review!
Jul 7, 2019
Sales people were professional and nice .fee's on offer were crazy .would not have paid those, no way
2 people found this review helpful.
Jun 30, 2019
Well let’s see they sold me a truck I give them a deposit. I’m from out of state and when I got ready to go get the truck after I had a contract they sold it out from under me. You don’t know what kind of rating I want to give them. I would not recommend them To no one. That one star should be a half star but that goes to Dylan the salesman he was honest.
3 people found this review helpful.
Response from current dealership:
Sammy, we apologize about the miscommunication regarding your recent pre-owned vehicle inquiry. We know you have many choices when determining where to purchase your automobile and we hope that you will consider us again for any future car shopping or servicing needs.
Jun 21, 2019
GuruLJJTC
Helped but couldn’t get us financing and we really wanted that vehicle so we were very unhappy
Jun 10, 2019
Provided all requested information
Response from current dealership:
So glad to hear it, David!
Jun 4, 2019
people were great even though i did not take advantage of the deal. my only issue was, some questions about the vehicle could not be answered even though they have a complete service center located at their location.
1 people found this review helpful.
Jun 2, 2019
Young team, doing a really good job
Response from current dealership:
Thank you for the comments! We appreciate the feedback!
May 31, 2019
Called and spoke with RJ on Friday evening at 5:30 and was told he knew the truck and it was still available, when could we come in. We are in Ashland and the dealership is over 2 hours away. He had my mobile number and my son’s contact info. My son drove to dealership the next morning to be told on arrival the truck had been sold. I called RJ and surprise no answer. Very disappointing of this dealership to have such unprofessional people who do not even take the time to look at inventory when answering calls. Buyer beware if you are driving to see inventory listed by this dealer. We wasted over 5 hours driving to and from dealer and gas for a 5 hour car trip. There was no apologies at all from dealership who acted like it was not a big deal.
4 people found this review helpful.
Response from current dealership:
Hi Lora, we understand that you have spoken with dealership management regarding your review. If you have any future concerns, please email the Neil Huffman Corporate Response Team at contactus@neilhuffman.com.
May 28, 2019
CB4buying
Great buying experience ! Experienced sales staff
Response from current dealership:
Thank you for your comments - we appreciate it!
May 23, 2019
I can not say enough good things about this dealership. Unfortunately, I did not purchase a car from here, but the experience was great. RJ was prompt, understanding, and had wonderful business ethics. He answered all my questions and asked them as well. Truly great customer service.
Response from current dealership:
Thank you for the review, Adalynn! We are sorry we were not able to pair you with your perfect vehicle, but are glad that RJ provided you with an amazing visit to our dealership. We have a wide selection of new and pre-owned vehicles with an everchanging selection. Let us know if there are any other vehicles we can show you!
May 19, 2019
Great follow up. Thoughtful and very professional.
1 people found this review helpful.
Response from current dealership:
Thank you, Ron, for the review and for choosing Neil Huffman Chevrolet, Buick, GMC of Frankfort!
May 15, 2019
TYCOBBWANNABE
Very prompt and courteous
1 people found this review helpful.
Response from current dealership:
Thank you for your reviewing Neil Huffman Chevrolet Buick GMC of Frankfort!
May 14, 2019
Very respectful and quick to respond they do price to sell but if they can help you more than just with their customer service they will
Response from current dealership:
Hi Loren, thank you for your review. We are glad our team provided you with great customer service. We hope you will visit our dealership again!
May 7, 2019
I really like this dealer. It’s very big, nice, the staff is very friendly, helpful, cooperative and price’s acceptable.❤️❤️
Response from current dealership:
Thank you for reviewing Neil Huffman Chevy Buick GMC of Frankfort. We are glad that our team was helpful and provided you with a pleasent visit to our dealership!
May 1, 2019
Pictures did not reflect the actual state of the car - there was a large dent and crack in the front bumper that was not visible in pictures, nor was I made aware of it before I made a 3 hour trip to the dealer. They were not willing to fix it without me paying for it, and didn't want to negotiate the price accordingly. Very very unwilling until i was literally pulling out of the parking lot, and then they offered to fix it -- I'll never purchase a vehicle from them.
6 people found this review helpful.
Apr 24, 2019
GuruL89QZ
Fast response very informative !
Response from current dealership:
Thank you for reviewing Neil Huffman Chevy-Buick-GMC of Frankfort!
Apr 20, 2019
Very pleased with dealer AND I think I got a good deal.
Response from current dealership:
Thank you, John, for reviewing Neil Huffman Chevrolet Buick GMC of Frankfort! We are glad you had a great visit to our dealership and hope you will return!
Apr 19, 2019
Great
Response from current dealership:
Thank you, Eric, for reviewing Neil Huffman Chevrolet Buick GMC of Frankfort!
Apr 18, 2019
GuruVN49L
Great experience! The staff was very helpful, and patient with us as we made our first ever vehicle purchase. Thanks Annalauren and friends, we love our new van!!
Response from current dealership:
Thank you for the review! We are glad that Annalauren and the rest of the team at Neil Huffman Chevrolet-Buick-GMC of Frankfort were able to help you find your perfect vehicle! We hope that you will visit us again and please, let us know if there is anything else we can do for you!
Apr 15, 2019
JCthakidz_01
Vehicle available, customer service and friendly staff
Mar 28, 2019
GuruYGYRS
Quick response.
Response from current dealership:
Thank you for reviewing Neil Huffman Chevy-Buick-GMC of Frankfort. Please, let us know if there is anything else we can do for you!
Mar 22, 2019
yes, they contacted me right away and were very polite and accommodating. i was helping my sister buy a car and as soon as i told them she had decided on something else they did not keep emailing me. i would highly recommend this dealer and using CarGurus again.
Response from current dealership:
Hi Bob, Thank you for reviewing Neil Huffman. We are glad that our team was there to help you and your sister in search of her perfect vehicle. We would've loved to pair your sister with her perfect vehicle and are sorry we could not match her with a vehicle she loves. We hope that you all will think of our dealership again the next time you are in need of a vehicle and hope that our wide selection of new and pre-owned vehicles will have the perfect vehicle that fits all your needs.
Mar 17, 2019
Prompt response to my request.
Response from current dealership:
Thank you, Melvin, for reviewing Neil Huffman Chevy-Buick-GMC of Frankfort. We are glad that our team was efficient in responding to your questions.
Mar 15, 2019
GuruY318Z
Great Customer service!
Response from current dealership:
Thank you for reviewing Neil Huffman Chevy-Buick-GMC of Frankfort!
Jan 31, 2019
We had a wonderful experience buying our 2013 Toyota Highlander. Everyone was super nice and super helpful!
Response from current dealership:
Hi Amy, thank you for reviewing Neil Huffman Chevrolet-Buick-GMC of Frankfort. We are glad that you love your Toyota Highlander and that our team was there to answer any questions you may have had about it. We hope to see you again the next time you are in need of a new vehicle.
Dec 31, 2018
Nice person
Response from current dealership:
Thank you for reviewing Neil Huffman Chevrolet-Buick-GMC of Frankfort!
Dec 24, 2018
GuruB5FKD
Very nice folks at Huffman. We weren’t pressured but they do maintain strong communication through the process. Though we could not come together on a deal (which is the only reason I couldn’t give 5 stars), I would still consider them for future auto needs. In fact, we are still looking for a convertible and have Huffman at the top of our monitor list to see if the price comes down some. We recommend if shopping in the Frankfort/Lexington area or beyond.
Response from current dealership:
Thank you for reviewing Neil Huffman Chevy-Buick-GMC. We are glad that you did not feel pressured to buy our vehicle and that our team kept up communication the whole time. Even though we were not able to pair you with your perfect convertible, we look forward to working with you in the future to help you find it for the perfect price.
Dec 18, 2018
GuruV4NVH
Although we could never arrive at a price I was willing to pay, the dealership was attentive, friendly and welcoming.
Response from current dealership:
Thank  you for reviewing Neil Huffman Chevrolet-Buick-GMC. We are glad that you loved our staff even though we were not able to pair you with your perfect car. We hope that you continue to work with our team to find a great vehicle for the right price.
Dec 17, 2018
Bramlamj22
The dealership was great and the salesperson (Don) was the best I've ever worked with on a car purchase. Very kind staff, a waiting area with lots of amenities, friendly financing department. It was raining the morning I went in to check out the car I saw on CarGurus (and eventually purchased). I called ahead and they had the car waiting for me in a heated garage/bay once I arrived. Everything is priced very competitively and I was impressed. I would give the overall experience five stars but had to deduct one for a maintenance-service issue that was overlooked. It was something I discovered the next day, but dealership management did follow up with me and address the situation once I reached out to them. The people there are responsive and want to deliver a great experience to the buyer. Very positive overall experience.
Response from current dealership:
Thank you for reviewing Neil Huffman Chevrolet-Buick-GMC of Frankfort. We are glad that you enjoyed your experience with our dealership and that Don and the rest of the team went out of their way to provide you with a dry area to view your vehicle. We are excited to hear that our team jumped to help when you reported a problem and dealt with it efficiently. We hope that you think of us again the next time you are in need of a new vehicle.
Dec 13, 2018
They were very cordial and professional and gave any info I asked for. I just wish they were closer as 2 hour each way.
Response from current dealership:
Hi Wayne, thank you for reviewing Neil Huffman Chevrolet-Buick-GMC. We are glad that you loved our employee's knowledge and willingness to help and share information in anyway they can. We are sorry that our location is two hours away from you, but we hope that you find the trip worth the drive. Thank you for working with our dealership and we hope you find the drive worth working with our wonderful team.
Nov 1, 2018
Great experience with this Dealership and employees.
Response from current dealership:
Thanks Kenny for this great review of Neil Huffman Chevy Buick GMC. We are glad to hear that you enjoyed the experience you had with our team. We hope that you will return again and we look forward to seeing you again if you do! Thank you! :)
Oct 23, 2018
Guru5FJN
Just bought a 2018 Sierra Denali 2500 HD from RJ at Neil Huffman Gmc of Frankfort and I couldn’t be happier! I was an out of state buyer all the way from Pittsburgh Pennsylvania because of their incredible price on the truck and the price on my trade, all of which was negotiated on the phone ahead of time and put in writing. I was greeted at the door as soon as I arrived! This was truly the most pleasant new car buying experience I’ve ever had. This is my first Gmc, if I want another one I will DEFINITELY be making another trip back to Kentucky to see my man RJ at Neil Huffman, because now I know. HUFFMAN HAS IT! Thanks again!!!!!
Response from current dealership:
Thank you for this wonderful review about Neil Huffman Chevy, Buick, GMC. We are happy to hear that you loved our prices so much that you you traveled from Pittsburgh all the way to Frankfort to buy your 2018 Sierra Denali. We are also glad that RJ and the rest of the team were very helpful to while you searched for your truck. Thank you for being interested to make the trip back in the future and we look forward to seeing you when you return.
Sep 30, 2018
Chad
Good
Response from current dealership:
Glad you liked us. :)
Sep 14, 2018
GuruVN263
Was a good experience and the sales person very helpful! I didn’t buy but would be confident to buy from them!!
Response from current dealership:
Thank you for the review!
Jul 3, 2018
Delivery issues but dealer made it right.
Response from current dealership:
Thank you for your review, Chris! We appreciate you allowing us the opportunity to correct the issue. Thank you for choosing Neil Huffman Chevrolet Buick GMC!
Dec 23, 2017
Everyone was very friendly.
Response from current dealership:
Thank you for your review, Mary!
Oct 4, 2017
Dealer was corteous
1 people found this review helpful.
Response from current dealership:
Thank you for the feedback, James!
Sep 12, 2017
I was contacted by three salespeople. They are willing to help when I'm ready.
Response from current dealership:
Thank you for your review, Steve!
Sep 3, 2017
N/A. Bought elsewhere but they were good to call. I asked about their poor ratings and was told it appled to previous ownership.
Response from current dealership:
Thank you for the review, Kirk!
Read 14 old reviews
Aug 17, 2017
great service
Response from current dealership:
Thank you for the review, Kerstin!
Aug 11, 2017
We bought the VW beetle, However" they lied about body damage, missing parts, lied about the condition, lied about a second key, lied about having it cleaned and detailed, they tried 3 times to tack on $1,500 on the price for nothing, We will not buy from again. we drove 3 hours one way to get the car, and waited 2 hours for them to get it ready, DONT buy from this car dealer!
6 people found this review helpful.
Response from current dealership:
Shaun, our Used Car Manager, Barry Fox, has reached out to you. We look forward to coming to a resolution soon.
Aug 8, 2017
Complete bait and switch by this shady dealer. Spoke to the dealership while I was driving to their lot to verify they still had the cars. Not one car, 3 cars.... After driving 45 min we were told all 3 cars were sold.... Complete shame. I was going to buy 2 cars that night...
5 people found this review helpful.
Response from current dealership:
Christian, we apologize that you had this experience and that our communication about our inventory was not up to par. We hope that you would be willing to give us another  opportunity to earn your business in the future.
May 16, 2017
GuruSKXK
I went to test drive the 2012 Chevy Captiva and the dealer was absolutely amazing everyone in there were friendly and funny.
1 people found this review helpful.
Response from current dealership:
Thank you for the review! We're glad that you had a fun test drive experience!
May 16, 2017
z28ghostrider
Car was scratched all over and had road tar on it. They let us drive over an hour to dealership and never told us about the vehicle being in bad shape. Would not go back.
4 people found this review helpful.
Response from current dealership:
We apologize that this was the experience you had at our dealership. As a family owned business, this is not the impression that we wish you to leave with. If you would like to discuss this further please email, contactus@neilhuffman.com
Apr 10, 2017
Had a appointment to see truck. Didn't even meet with me. Just a gimmick to get people in. Very disappointed. .bad service drove over an hour to get there for appointment and nothing.
7 people found this review helpful.
Response from current dealership:
Alan, we apologize for your experience. This is not the experience we wish for our customers. If you would like to further discuss these concerns please email us at, contactus@neilhuffman.com.
Apr 8, 2017
JaxTaco
Exchanged emails but in the end, I really didn't like the color of the vehicle, so no sale.
0 people found this review helpful.
Response from current dealership:
Thank you for the review!
Feb 19, 2017
Fast response
1 people found this review helpful.
Response from current dealership:
Thank you for the review Melissa!
Dec 27, 2016
Good
1 people found this review helpful.
Response from current dealership:
Thanks for the review!
Dec 16, 2016
Loveeeeeee my new car and I had an awesome experience with everyone at Neil Huffman I highly recommend this place!!
2 people found this review helpful.
Response from current dealership:
Hi Haley! Thank you for the review! Enjoy your new ride!
Dec 13, 2016
Don't believe I'll ever shop there, increase the price about $8000 on the day I was going to buy it the sale was to last un612-31-16
7 people found this review helpful.
Response from current dealership:
William, we are sorry to hear about your experience at our dealership. We'd like to speak with you more to understand what happened. Would you mind sending us an email to internet@neilhuffman.com with your contact information?
Dec 5, 2016
I spoke to Courtney in internet sales and she said it would be a couple of days before the vehicle would be ready for public viewing. I told her I was I was definitely interested in purchasing the vehicle. She said she would call on 12/1/2016 to make an appointment test drive. She called on 12/1/2016 and said the vehicle was sold. I would not recommend this dealership to anyone not would I consider buying a vehicle from them.
5 people found this review helpful.
Response from current dealership:
We are sorry that we were not able to get you into the car that you wanted.
Nov 27, 2016
Sales representative made frequent follow up calls. Very helpful and courteous.
4 people found this review helpful.
Response from current dealership:
Hi Don! Thank you for the review!
Nov 11, 2016
yes they are staying in contact for when we are ready to buy
3 people found this review helpful.
Response from current dealership:
Hi Patsy! Thank you for the review on our store!

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